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Technical Tips by Britt Horvat

Xerox WorkCentre® 7425 style Technical Information -


Consumables / HFSI’s)
Xerox® WorkCentre 7425, 7428, 7435 & 7525, 7530, 7535, 7545, 7556, & 7830, 7835, 7845, 7855

Last month we got started on the Tech Info for the Xerox® 7425 style. We had a look at the fault code meanings, and how to
various versions of toner cartridges and the stated yields for some of the other consumables / HFSI’s (High Frequency Servi

If you’re going to be taking these machines into the fold, you’ll want to know a few things about the various versions of the
in the U.S. (Sold Plan vs. Metered Plan), and then overseas there is another kind called the “DMO” version (Developing Ma
install the wrong version, the machine will reject it with a fault code (“Toner CRUM Data Mismatch Fail”). The fault codes
960 (for Yellow), 093-961 (for Magenta), or 093-962 (for Cyan).

Guessing which version a machine will require is getting tricky. At first, most of the machines folks ran across were under
and being resold into the market, we are hearing of a mixture of Sold vs. Metered versions out there. If you are not sure wh
for, you’ll want to go into the NVM (Non Volatile Memory) settings and read a pair of NVM values.

Entering Diagnostics Mode:

First, here’s a refresher on how to enter Diagnostic Mode (or CE Mode as they call it). Press and hold the ‘0’ button for 5 se
will bring up the CE Passcode screen. Enter ‘6789’ at the prompt and touch ‘Confirm’. Next press the ‘Machine Status’ bu
‘Group’ column, choose ‘Common Service Settings’ and in the ‘Features’ column, scroll down and choose ‘Maintenance / D
Read / Write’ and enter the “Chain” and “Link” (the chain is the first two digits in a code and the link is the second pair of d
can read the current value. I am certain the two below will prove to be “read only” values:

740-053 = Geographic Setting (3=North America / Europe, 12= DMO, 15=Worldwide)

740-055 = Contract Type (2=Sold Plan, 3= Metered Plan, 31=Neutral)

7425/7428/7435 Toner Cartridge part #’s for each market:

Color U.S. Sold Metered DMO

Black 6R1395 6R1391 6R1399

Cyan 6R1398 6R1394 6R1402

Magenta 6R1397 6R1393 6R1401

Yellow 6R1396 6R1392 6R1400


7525/7535/7545/7556 & 7830/7835/7845/7855 Toner Cartridge part #’s for each market:

Color U.S. Sold Metered DMO

Black 6R1513 6R1512 6R1517

Cyan 6R1516 6R1509 6R1520

Magenta 6R1515 6R1510 6R1519

Yellow 6R1514 6R1511 6R1518

Interestingly, the first toner cartridges which come with a new machine are set to “Worldwide” for the Region, and “Neutral
toner and get replaced, whichever toner cartridge is installed in the machine becomes that machine’s required toner cartridg
“Contract Type” based on the first replacement toners introduced to it.

The toner cartridge estimated yields (based on 5% coverage) are 26K for Black and 15K for Cyan, Magenta, or Yellow. The
to the Toner Reset CRUM chips on the cartridges. The Toner CRUM chips also tell the machine which color they are, whic
prints the cartridge has already run.

The Drum Cartridges (013R00647 for models 7425-7435 and 013R00662 for models 7525-7556 & 7830-7855) appear 4 t
stated as being 56K for the 7425 version and 125K for the 7525 version. The counters are reset automatically when the new
key here). If you want to rebuild a drum cartridge, you’d want to pick up the drum, the Blade, the Charge Roller and the ap
the cartridges might be causing a copy quality issue, you can swap one for another without any problem.

Then there’s the Toner Waste Container (008R13061) which has a stated yield of 43K.

Below is a list of the other consumables with their associated HFSI codes, yields and notes about how to reset the counters.

HFSI Codes and yields:

Code Description Yield Reset Notes:

954-821 2nd BTR Unit (008R13064) 200K * Reset from User Mode

(Transfer Roll Assembly)

954-822 IBT Cleaner Assembly 160K * Reset from User Mode

(001R00600 for 7425-7435)

(001R00613 for 7525-7556)

(Transfer Cleaner Assembly)

954-820 IBT Assembly 480K ** Reset in Diagnostics - HFSI Cou


(Transfer Belt Assembly)

954-850 Fuser Assembly 200K (Actually 192K for 8.5x11” Resets automatically at install. Th
pages) the fuser. To reset the fuser count
(008R13062 - 110v 7425-7435) board.

(008R13063 - 220v 7425-7435)

(604K62200 – 110v 7525-7535)

(604K62230 – 220v 7525-7535)

(604K62210 – 110v 7545-7556)

(604K62220 – 220v 7545-7556)

954-830, 831/832/833 Developer Housings (Y/M/C/K) 4.8 million This particular stated yield sounds

954-800 Feed Rollers – Tray 1 300K sheets fed ** Reset in Diagnostics - HFSI Cou

954-801 Feed Rollers – Tray 2 300K sheets fed ** Reset in Diagnostics - HFSI Cou

954-802 Feed Rollers – Tray 3 300K sheets fed ** Reset in Diagnostics - HFSI Cou

954-803 Feed Rollers – Tray 4 300K sheets fed ** Reset in Diagnostics - HFSI Cou

954-805 Feed Rollers – Tray 5 500K sheets fed ** Reset in Diagnostics - HFSI Cou

954-804 Feed Rollers – Tray 6 (HCF) 300K sheets fed **Reset in Diagnostics - HFSI Coun

* As noted in last month’s article, some of the HFSI counters can be reset by the User easily enough. Simply press the ‘Ma
console. Select the consumable you want to reset and press ‘Reset Counter’ on the screen.

** Some HFSI counters require resetting from Diagnostics. Enter Diagnostic Mode (CE Diagnostics) as explained earlier in
Select ‘HFSI Counter.’ Scroll down the list and find the HFSI you want to reset and press ‘Details.’ To clear the counter, s
completed.’ You can also “Change Spec Life” if you want a particular counter to go longer between replacement messages.

There are a few alternate Boot Modes you can use if the machine is having trouble booting up. These may help you get rid
booting process. Keep in mind you may lose some information (such as a print jobs in the queue) by using these alternate s

Special Boot Modes:

Job Log Initialization: this will delete any print or copy job which is in progress before the machine boots up. To boot up
‘Energy Saver’ buttons all together while turning on the power. Keep holding the buttons until the boot up screen with the p

Spool Initialization: this will delete all pending print or copy jobs in the queue before the machine boots up. To boot up u
‘Energy Saver’ buttons simultaneously while you turn on the power. Keep holding the buttons till the boot up screen appea

There are other special Boot Modes, but the other ones are not to be taken lightly, so we won’t cover them here. One is for
final one initializes the ESS NVM (memory) which would then require someone to come along with the PWS laptop to relo

I think that should do it for this month. Next article we’ll sift though the rather lengthy list of Component Controls availabl
clutches, etc. Have a great September! 

Britt works for The Parts Drop, a company whose primary business is providing parts, supplies and information for Xerox brand copiers
many of Britt’s past ENX articles on their website, (www.partsdrop.com) If you’d like to read more about Xerox brand office equipment,
writers on the ENX website (www.ENXMAG.com)

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