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SOLUTION OVERVIEW

®
SAS MERCHANDISE INTELLIGENCE
Make the right decisions through every stage of the merchandise life cycle
Deliver profitable returns
and rewarding customer
experiences
Challenges
Smaller margins, Right Merchandise.
• Critical merchandising deci- demanding customers Right Place.
sions made on intuition or
historical reports no longer
Which merchandise do we stock in Right Price.
which stores? Where do we display
deliver the necessary results. Only SAS Merchandise Intelligence
products on the shelves? Which items
provides real intelligence at every step of
• Merchandise planning should we promote? These are the clas-
the merchandise life cycle. With this col-
systems have not traditionally sic merchandising questions, and they
lection of software and services, you can
supported the complete are just as important today as always –
maximize the profitability of the merchan-
merchandise life cycle and only now they’re harder to answer.
dising process while improving customer
complementary processes.
loyalty and satisfaction levels. Retailers
Many merchants must consider hun-
• Merchants don’t have visibility get reporting, planning, forecasting and
dreds of stores and thousands of SKUs
through the entire merchandise optimization at critical points through the
when making decisions. Industry pres-
life cycle, and lack the technical planning process, which leads to faster
sures have changed the profit implica-
infrastructure to provide the and better decisions.
tions of merchandising decisions as
necessary insights for making
well. Brand loyalty and margins have
better decisions. SAS Merchandise Intelligence integrates
withered as competition has swelled.
capabilities for pre-season and in-season
• Retailers often don’t have Suppliers are more informed. Industry
management using a single database
a clear idea of demand and consolidation is accelerating.
platform and analytics engine. Predictive
cannot determine the best
modeling, robust forecasting, data min-
pricing strategies. Retailers need a way to maximize the
ing and business intelligence provide for
profitability of the merchandising process
• It is difficult to balance profit optimized financial and merchandise
while exceeding customer expectations –
margins across the merchan- plans that will deliver profitable returns
a system that provides more valuable
dise portfolio. and rewarding customer experiences.
information about demand, customer
behavior, category performance, optimal
By understanding the merchandise mix
allocations and more. Most of all, this
that sells best for each store, you can
information needs to be available from
plan and allocate inventory more effec-
one source, so it can be accessed and
tively. Cost reductions can be achieved
used quickly to make more profitable
through optimized packaging and col-
merchandising decisions.
laboration with vendors. Analysis and
monitoring of performance at the store
or store cluster level occurs through
integrated reporting and analytics.
Gain an integrated view • Proactive in-season planning –
of the entire merchandise life cycle Safeguard revenues and margins ■ Solution
through a planning lifecycle approach The solution is the only integrated
SAS empowers you to streamline the
to pricing, which includes everyday suite of robust merchandise plan-
merchandise life cycle by giving you
pricing, promotional planning and ning and decision management
insight into the entire process with
markdown optimization. Ensure that business applications that enables
workflow management and intuitive
allocations apply information about merchandising teams to execute
reports; an infrastructure built to sup-
recent trends to store capacities in every step of the product life cycle.
port business users in top-down and
the stockroom and on the store floor.
bottom-up planning; and vital busi- This suite includes applications for
Create and manage merchandise
ness insights provided by advanced merchandise financial, assortment,
plans at the category, department,
analytics. Forecasting capabilities help space, allocation and replenish-
class and location levels. Even influ-
you reduce the guesswork in finan- ment planning complemented
ence the market basket by linking
cial and assortment plans, so you by a full revenue-optimization
advance knowledge of customer
don’t repeat last season’s mistakes. solution that spans the entire pric-
behavior to in-season management.
Optimization techniques let you identify ing lifecycle from regular through
Develop successful exit strategies
hidden opportunities to maximize profit markdown price optimization.
using sell-through and opportunity-
and revenue throughout the life cycle.
cost analysis.
• Accurate pre-season planning – All applications in the suite leverage
Create more accurate pre-season powerful forecasting, data mining
In short, SAS Merchandise Intelligence
forecasts based on consumer and optimization analytics from the
helps you plan and execute throughout
demand and last season’s perfor- common SAS®9 platform to infuse
the merchandise life cycle – from creating
mance. Integrate that knowledge critical information and insight into
financial plans to recommending orders
into strategic financial plans, pre- every step of the merchandise life
and executing allocation. SAS then helps
season merchandise assortments, cycle. It leads to faster and better
you review trends and performance to
space plans and allocation plans. Set decisions regarding reporting,
loop the process back into itself for
assortment strategies considering forecasting and optimization of the
improvement during the next season.
price, customer profiling and overall planning process.
product rationalization. Such assort- Exceed customer expectations
SAS predictive analytics allow
ment plans support the core assort-
When coupled with SAS solutions for retailers to anticipate future
ment, initial price, markdown budget,
customer intelligence, SAS Merchandise trends instead of just reacting
promotional lift, size mix, customer
Intelligence helps you understand what to past results.
profiles and receipt plans. Space
planning with SAS ensures effec- customers want and what they are buy-
tive visual presentation and category ing, so you can make appropriate deci-
execution. SAS helps you achieve the sions throughout the merchandise life
right balance between merchandise cycle. With SAS you can use informa-
plans and the actual allocation of tion about customer shopping habits
goods, which means that stores con- and channel preferences to develop
sistently deliver their expected profit- more targeted, profitable plans.
ability levels throughout the season.
Leverage powerful
forecasting, data mining
and optimization analytics
SAS Merchandise Intelligence provides
Infused with analytics
robust planning and analytics capabili-
Drive revenue, protect margins and The entire SAS Merchandise Intelligence ties for every stage of the merchandise
earn customer loyalty with optimized suite is infused with analytics from the life cycle. SAS Merchandise Intelligence
common SAS®9 platform. All applica- business applications also handle the
merchandise plans, assortments, pricing,
tions in the suite leverage powerful fore- entire range of merchandise – from
promotions, space plans and allocations casting, data mining and optimization fashion apparel to general merchandise,
– all driven by unparalleled demand analytics throughout the merchandise grocery, electronics and fast-moving
forecasting and predictive analytics. life cycle as shown in the graphic below. consumer packaged goods.
Integration and • Space planning — Visually merchan-
dise active assortments to ensure a ■ SAS and the retail industry
insight from a complete consistent shopping experience. Meet
SAS offers retailer executives
margin and inventory goals by assur-
solution – no more silos ing that available space is optimized.
unique competitive advantages
for their organizations. CEOs,
• Allocation and replenishment
SAS Merchandise Intelligence provides CFOs, Executive VPs of mer-
optimization — Analyze store-
automation and intelligence to help chandising, CMOs and CIOs
specific needs and improve inventory
you easily manage the merchandise life management with allocation and trust SAS for mission-critical
cycle. Although point solutions or legacy replenishment for basic, fashion and business applications to drive
applications may interface with each promotional merchandise. shareholder value.
other, they are not integrated within • SAS Revenue Optimization
a single application suite. With SAS, Suite — Full pricing lifecycle suite that SAS drives top-line results in the
merchandising decisions will no longer includes regular, promotion and mark-
highly competitive retail industry
down price optimization solutions.
be made in disconnected silos. Rather, by offering predictive performance
• SAS Demand Forecasting for
each action will fit within an integrated management for executives;
Retail — Highly scalable and
business process. The integrated solu- customer intelligence for more
automated solution that provides
tion includes: forecasts for all planning needs effective marketing and under-
• Performance analysis — from store/SKU replenishment to standing consumer buying be-
Identify trends, gaps and opportu- the initial seeding of higher-level havior; operational intelligence for
merchandise plans. in-store and back-office analytics;
nities by analyzing the performance
of current or historical data at any and merchandise intelligence for
SAS Merchandise Intelligence provides
level of the location, time or mer- insights through predictive modeling, integrated merchandise planning,
chandise hierarchy. analytics, robust forecasting, data full lifecycle price optimization,
mining and business intelligence — a demand forecasting, allocation
• Financial planning — Set merchan-
range of capabilities unavailable from and in-season management.
dise financial goals based on stores’ any other single vendor. SAS also pro-
past, present and future demand. vides a common technology platform,
• In-season management — which gives business users the ability
to have a single, up-to-date and accu- Merchants can no longer base
Facilitate control of merchandise
rate view of relevant information using
spending through open-to-buy, and
data aggregated from every source critical merchandising decisions on
quickly respond to emerging busi- throughout the enterprise. intuition or historical reports and expect
ness trends to maximize inventory
the desired results.
investments and reduce liabilities.
• Assortment planning – Build the
ideal breadth and depth of product
to match your customers’ needs and
support your financial goals.
• Micromarketing — Make sure your
customers are getting the products
they want by creating intelligent, tai-
lored assortments based on groups
or clusters of stores.
Anticipate future trends
instead of just reacting
to past results
Comprehensive • SAS Operational Intelligence—
■ Gartner positions SAS: Leverage organizational assets to
• In the Leader Quadrant of the
retail intelligence serve customers and trade with ven-
Magic Quadrant for Multichannel SAS Merchandise Intelligence is just one dors efficiently and profitably.
Campaign Management, 1Q06 part of SAS’ vision for complete retail • SAS Performance Management –
intelligence. Retailers can employ a wide
• In the Leader Quadrant of the Analyze, forecast and maximize
range of powerful SAS solutions, all built profits across the entire value chain
Magic Quadrant for Customer
on a common retail business intelligence and monitor performance toward
Data Mining, 1Q06
platform to allow for rapid integration common goals.
and lower total cost of ownership. These
solutions offer nearly three decades
of SAS retail analytics experience and About SAS
merchandising best practices. No other SAS is the leader in business intel-
vendor offers such a comprehensive, ligence software and services.
integrated set of solutions for retailers: Customers at 40,000 sites, including
96 of the top 100 FORTUNE Global
• SAS Customer Intelligence — 500® companies, use SAS software
Identify, acquire, activate, serve and to manage and gain insights from
retain profitable customers. vast amounts of data, resulting in
• SAS Merchandise Intelligence — faster, more accurate business
Drive revenue, protect margins and decisions; more profitable relation-
earn customer loyalty with optimized ships with customers and suppliers;
compliance with governmental
merchandise plans, assortments,
regulations; research breakthroughs;
demand forecasts, pricing, promo-
and better products. Only SAS offers
tions, space plans and allocations.
leading data integration, intelligence
storage, advanced analytics and
business intelligence applications
within a comprehensive enterprise
intelligence platform. Since 1976, SAS
has been giving customers around
the world THE POWER TO KNOW.®
www.sas.com
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SAS Institute Inc. All rights reserved. 102130_420478.0107

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