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Fidelização de clientes

Formadora: Leonor Faustino

Teste diagnóstico

1. O que entende por fidelização do cliente?

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2. Que formas as empresas usam para fidelizar os seus clientes?

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3. A fidelização é importante para si enquanto cliente? Porquê?

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4. A fidelização é importante para as empresas? De que forma?

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