ASSINGM

ENT  Subject
Production&Operational Management
 Topic Samsung business
operations
 Submitted to Prof.Adnan khan
 Submitted by;

Noman

W2f17mcom0010

M.COM[s-3]
Operational management
 Operations management is an area of management concerned with designing and controlling
the process of production and redesigning business operations in the production of goods or
services.

The business functions responsible for planning, coordinating, and controlling the resources
needed for produced goods and services of an organization.

Business
information
flow of 1. Marketing Department

Competitive advantage in the Marketing strategy of samsung Controlling design, development

and manufacturing processes with the help of its R & D is helping the company in controlling its
operational cost, process quality, power consumption and product cost. Sumsung has achieved
desired success and its pricing strategies have played an important part in its popularity.

2. Fianance Department
Finance cannot realistically judge the needs for capital investments, make-or-buy decisions, plant
expansions, or relocation if finance managers do not understand operations, concepts and needs.
samsung Finance uses their business, financial, and analytical expertise to make and
support financial decisions that help Samsung stay on top of the technology industry. Samsung
Finance team members work with peers and business partners to influence decisions that
maximize shareholder value.

3. Accounting Department
Accounting needs to consider inventory management, capacity information, and labor standards
in order to develop accurate cost data. In Samsung, operations managers must communicate
billing information and process improvements to accounting data.

 Billings. A billings group assembles information from the shipping and customer
order departments to create invoices that are sent to the company's customers.
 Collections. The accounting department is responsible for keeping track of overdue
invoice payments from customers, and uses a variety of methods to extract payment from
them, including dunning letters , phone calls, and attorney letters.

 Financial statements. A reporting group within the department creates adjusting

journal entries to bring the company's initial financial results into compliance with the
applicable accounting framework , writes footnotes to accompany the financial statements ,
and releases financials following the end of each reporting period .

 Internal reporting. A cost accounting staff can provide considerable value by

calculating the profitability of various products, product lines, services, customers, sales
regions, stores, and so forth. The areas of analysis may change on a regular basis, so that
management can view different aspects of the business, with an emphasis on improving
financial results.

 Payables. The payables staff collects supplier invoices and employee expense
reports , verifies that the billed amounts are authorized for payment, and issues payments to
recipients on scheduled payment dates. These employees also watch for early payment
discounts , and take the discounts if it is economical to do so.

 Payroll. A specialized group collects time worked information from employees, as

well as pay rate information from the human resources department, calculates tax and other
deductions from employee pay, and issues net pay amounts to employees, either in cash or
via checks, pay cards, or direct deposit .

 Taxes. A specially-trained group of accountants estimates the amount of taxable

income that the business is likely to generate, and periodically remits income tax payments
to the government, based on this estimated amount. The tax group also issues tax filings in a
number of other areas, such as franchise taxes, sales taxes , use taxes , and property taxes.

4. Information System
It is a function that enables information to flow through-out the organization and allows OM to
operate effectively. Information system of sumsung, in OM graduates typically fill organizational
roles that require them to solve business problems by identifying suitable process improvements
and accompanying technological solutions. Our recent graduates work in major organizations
where they define business requirements, identify and design suitable IT-driven business
solutions, and support the management of complex technology projects.

5. Human Resource Department

Sumsung Human Resources (HR) hires, develops, and retains the best and brightest employees
while continuing to strengthen the company's culture and values. Sumsung HR provides first-
rate, cost-effective services and support to employees. As part of our HR team, you will lead key,
corporate-wide strategic initiatives, set the standards for legal, ethical, and competitive practices,
communicate to his employees worldwide, and partner with management to implement human
resource plans that support our business objectives.

6. Engineering Department
The Engineering Department is responsible for planning, analyzing and implementing system
extension projects; planning, design, and construction of major facility replacements; capital
improvement projects; continuing improvements to water system standards; and technical
assistance to other departments and to outside .