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This is to certify that Manny B. Maraon has carried out this research work
entitled Online Shopping in partial fulfillment of the requirements for the subject
MATH 4 has been examined and is recommended for acceptance and approval.
Panel of Examiner
The completion of this undertaking could not have been possible without the
participation and assistance of so many people whose name may not all be
To all relatives, friends and others who in one way or another shared their
Odchigue, for his endless support, kind and understanding which lead us not to
give up in our studies. To be our inspiration not just for academically also
inspiration to us being a human who has a hardship to reach our success, his
Above all, to the Great Almighty, the author of knowledge and wisdom, for his
Title
Page
Title Page I
Approval sheet II
Acknowledgement III
Introduction 1
Research Methodology
Methodology 2
Research Design 2
Research Instrument 2
Problem 1 5-6
Problem 2 8-10
Conclusion 12
Recommendation 13
Appendices
Appendix A Questionnaire 14
Page
5-6
8-10
INTRODUCTION
to directly buy goods or services from a seller over the Internet using a web
Online shopping is the newest buying center for those consumers who have a
busy schedule and no time spending and waiting in shopping center to buy what
they want. Online transaction become quite common and plays an important role
in the modern world. The online business has successful development in these
few years. The growth of online sales may due to the growing number of
cannot touch and check the product before purchasing it, which means they are
at higher risk of fraud than traditional shopping. People who live in remote areas
do not need to speed long time on the traveling to the stores. Consumers who
come from other cities/countries can easily buy the native and specialty goods by
The answer to this research question will ask to the people who like
collect a data, research instrument. Involves the source of data, data gathering
RESEARCH DESIGN
Simple Random Sampling. This research was done to the acknowledgment some
RESEARCH INSTRUMENT
is response with Strongly Agree, Agree, Strongly Disagree and Disagree. The
researcher provided 100 copies of questionnaires to gather some data to the
RESEARCH ENVIRONMENT
Opol. Poblacion is one of the fourteen (14) barangays located in Opol, Misamis
Oriental.
This method provide an outline of the research used to answer the research
included in the simply or called the Simple Random Sampling. This research
Problem 1.
Table 1
Male 70 70.0
Female 30 30.0
Total 100 100.0
In table 1 shows the total number of the respondents according to their gender. In
other hand there are one hundred respondent to the survey, and then 70% of
them are Male and 30% are female. So the superiority number of respondents
Bachelor of
23 23.0
Elementary Education
Bachelor in Science in
38 38.0
Business Administration
Bachelor in Secondary
19 19.0
Education
their course. In other hand there are one hundred respondent to the survey, and
(HUMSS) have got the percentage of 20%. The other students also enrolled in
Bachelor of Elementary Education (BEEd) with 23%. Also for Bachelor in Science
in Business Administration (BSBA) with the percentage of 38%. and the last one
the highest number of students who are enrolled was the Bachelor in Science in
Business Administration which got the higher number of student who enrolled in
OCC.
Problem 2.
What are the Mean and Standard Deviation of the statements? How do they
describe?
DESCRIPTION
Table 3
Figure 3.1
1. Does not require the
buyer to go form one 1.58 0.781 Strongly Agree
store to another.
In figure 3.2 the respondents are agree with the product offers online not
regularly found in malls. Because some product is hard to find and it would spend
more time finding it in some malls. This statement has the mean of 1.79 and
Figure 3.3
3. Advertisements are
catchy but different 1.68 0.761 Strongly Agree
from what one
receives.
In figure 3.3 shows that the individual are strongly agree that advertisement are
catchy but different from what one receives. Some people received the wrong
item instead of the item they choose through online. This statement has the mean
of 1.68 and the deviation of 0.761. there are few people who disagree with it.
Figure 3.4
4. Make return of
purchase product 1.60 0.841 Strongly Agree
cumbersome.
In figure 3.4 shows the result that the responder strongly agree to make return of
purchase cumbersome or not easy to return because, there are some items you
probably didn't expect with a factory defect or while delivering the item was
damaged and the item you purchased was a TV. That is some some reason that
returning of product is not easy. This statement has the mean of 1.60 and the
deviation of 0.841. also some respondent disagree with.
Figure 3.5
5. Goods sold online
are of unique and 1.94 0.983 Agree
kinds.
In figure 3.4 shows the result that the responder agree that goods sold online are
unique. Some items that you will only find through online that you never find it
through shopping center. This statement has the mean of 1.94 and the deviation
of 0.983. There are also a fewer disagree that goods online are not unique.
Figure 3.6
shopping is risky. Several people are using fake accounts and they use the name
of the store just to deceive several consumer. This statement has the mean of
Figure 3.7
In figure 3.7 the respondent agree that, the online shopping is secure than the
mall shopping and also it is less hustle for the consumer to go to mall to buy some
Figure 3.8
In figure 3.8 Shopping online is one of the newest way to shopping. So 51% of
citizen is more favor shopping online because, less hustle and you can access
anytime anywhere. Mean is 1.67 and standard deviation is 0.779. other people
somewhat satisfied with it sometimes its hard to purchase online when you don’t
Figure 3.9
9. Allows one to see
more about the seller
of the product.
1.80 1.073 Strongly agree
in figure 3.9 they say online shopping allow to see more about the seller of the
product, and to check if the product is good for a quality of its price and if its
worth-it to buy on that seller. The mean is 1.80 and the deviation is 1.073.
Figure 3.10
In figure 3.10 some online seller deals with holiday discount and some of our
consumer are strongly agree with that kind of reduction of the price. The mean is
The findings show was the result conducted among the students that online
shopping leading to an increase of popularity of the users base of the survey that
conducted. Communication stills forms the major part of activity among the large
number of online shopper. 70% majority regular online shopper are using internet
to shop online.
Online shopping is affected by sociology as it has been seen that more males
are shopping online as compared women online shoppers and there is a positive
relation between education and income levels with respect to the increased online
shopping behaviour. The most important motivating factor, which influenced the
security. Another reason that online shopping prevent the touch factor.
Consumers still preferred the experience they get from traditional stores like
feeling the store’s atmosphere, interacting with a salesperson.. This might hinder
the use of certain goods like grocery and apparel, as the touch factor is the main
factor, which drives the shopping for these goods. The future of online shopping is
bright.
CONCLUSION
This research shows that online shopping is having a very bright future in all
industry. With the use of internet, users can shop anywhere anything and anytime
with easy and safe payment options. Consumers can do comparison shopping
The research mainly focuses on the Internet shopping include the nature of
Internet shopping, E-commerce website, and online security, privacy, trust and
condition and decision making process. The information search is the most
important factor that helps the customers find the suitable products or services for
their needs.
Therefore, the online retailers have to enhance and improve the information
supporting such as provide much detailed product information and use internal
search engine in order to increase the efficient of information search. For the
evaluation stage, customers more think a lot of the reputation from the
E-commerce website, and the payment security for the purchase stage.
Overall, the factors from the Internet that influenced or prevented online
- They should provide complete information about their products and should make
- As in online one purchase goods through credit cards but one can use the
- One can use more animation through which they can attract more customers.
one purchase for the first time they get credit points due to which if they purchase
for the second time they can get discount of that much points. Due to which one
The Questionnaire
Name: Date:
Course: Gender:
Online Shopping
Online shopping is one of the newest way to shop through the internet/
Direction: Check the box that corresponds to your answer to each of the following
statements.
Strongly Strongly
Online Shopping Agree Disagree
agree Disagree
6. Is risky.
CURRICULUM VITAE
Personal Information:
Educational Background: