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Session Objectives
Develop an in-depth understanding of the Agency’s mission,
vision, commitment to quality, and relevant issues that it may need
to address through risk-based quality planning
Identify risks and opportunities related to organizational context,
i.e. internal and external issues, and issues of the relevant
interested parties
Formulate action plans to address risks and take advantage of
opportunities
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What to do?
• Determine the QMS scope and provide justification (if any) if a specific
requirement of the ISO 9001 standard is not applicable.
• Maintain and ensure availability of documented information on these.
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Risk Management
Risk Management looks into relationships between risk
management principles, framework, and processes.
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Scenario
• Two cars are driving on perpendicular streets. Both
stoplights are blinking red.
• Assume that there are no traffic enforcers to
apprehend violators.
• Do you think of them or both of them would violate the
law and not yield first?
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Prisoner’s Dilemma
Player 2
Go Stop
Go -10 1
-10 0
Player 1
0 -1
Stop 1 -1
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Risk Assessment
Risk Analysis
Risk Evaluation
Risk Treatment
Risk Assessment
Risk Assessment is at the core of risk management is a
process that is, in turn, made up of three process:
Risk Identification
Risk Analysis
Risk Evaluation
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Risk Assessment
Risk
Identification
• Establishes the exposure of the organization to
risk and uncertainty.
• The organization should identify sources of risk,
areas of impacts, events (including changes in
circumstances) and their causes and their
potential consequences.
• This process aims to generate a comprehensive
list of risks based on those events
Risk Assessment
Risk Analysis
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Risk Assessment
Risk Evaluation
• A process that is used to compare risk
analysis with risk criteria in order to
determine whether or not a specified level of
risk is acceptable or not.
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What to do?
Monitor and review information on these
relevant interested parties and their relevant
requirements
(ISO 9000:2015)
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Risk-based thinking
Clause 4.4 The organization shall determine the processes
needed for the quality management system and their application
throughout the organization and shall determine:
f) the risks and opportunities in accordance with the
requirements of 6.1, and plan and implement the appropriate
actions to address them;
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What To Do?
1.Identify what the risks and opportunities are in your organization –
depending on context
2.Analyze and prioritize the risks and opportunities in your
organization – what is acceptable/unacceptable?
3.Plan actions to address the risks – how can I avoid or eliminate the
risk?/mitigate the risk?
4.Implement the plan – take action
5.Check the effectiveness of the actions – does it work?
6.Learn from experience – continual improvement
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Rating Frequency
Unlikely 1 • Event that is very unlikely to occur
during the life-time of an operation /
project
Low
Medium 2 4 6
High 3 6 9
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alternate action if
MEAT methodology –
mitigation is not
Operations Risk Statement Rating Response to address Juan dela Cruz Probability LOW
effective to eliminate
risk
risk or lessen its impact
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