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Novembro/17
SISTEMAS DE INFORMAÇÃO
BACHARELADO 40
LEIA COM ATENÇÃO AS INSTRUÇÕES ABAIXO.
ϭ͘sĞƌŝĮƋƵĞƐĞ͕ĂůĠŵĚĞƐƚĞĂĚĞƌŶŽ͕ǀŽĐġƌĞĐĞďĞƵŽZdKͳZ^WK^d͕ĚĞƐƟŶĂĚŽăƚƌĂŶƐĐƌŝĕĆŽĚĂƐ
ƌĞƐƉŽƐƚĂƐĚĂƐƋƵĞƐƚƁĞƐĚĞŵƷůƟƉůĂĞƐĐŽůŚĂ͕ĚĂƐƋƵĞƐƚƁĞƐĚŝƐĐƵƌƐŝǀĂƐ;ͿĞĚĂƐƋƵĞƐƚƁĞƐĚĞƉĞƌĐĞƉĕĆŽ
ĚĂƉƌŽǀĂ͘
Ϯ͘ŽŶĮƌĂƐĞĞƐƚĞĂĚĞƌŶŽĐŽŶƚĠŵĂƐƋƵĞƐƚƁĞƐĚŝƐĐƵƌƐŝǀĂƐĞĂƐŽďũĞƟǀĂƐĚĞŵƷůƟƉůĂĞƐĐŽůŚĂ͕ĚĞĨŽƌŵĂĕĆŽ
ŐĞƌĂůĞĚĞĐŽŵƉŽŶĞŶƚĞĞƐƉĞĐşĮĐŽĚĂĄƌĞĂ͕ĞĂƐƌĞůĂƟǀĂƐăƐƵĂƉĞƌĐĞƉĕĆŽĚĂƉƌŽǀĂ͘ƐƋƵĞƐƚƁĞƐĞƐƚĆŽ
ĂƐƐŝŵĚŝƐƚƌŝďƵşĚĂƐ͗
EƷŵĞƌŽĚĂƐ WĞƐŽĚĂƐƋƵĞƐƚƁĞƐ WĞƐŽĚŽƐĐŽŵƉŽŶĞŶƚĞƐ
WĂƌƚĞƐ
ƋƵĞƐƚƁĞƐ ŶŽĐŽŵƉŽŶĞŶƚĞ ŶŽĐĄůĐƵůŽĚĂŶŽƚĂ
&ŽƌŵĂĕĆŽ'ĞƌĂů͗ŝƐĐƵƌƐŝǀĂƐ ϭĞϮ 40%
25%
&ŽƌŵĂĕĆŽ'ĞƌĂů͗KďũĞƟǀĂƐ ϭĂϴ 60%
ŽŵƉŽŶĞŶƚĞƐƉĞĐşĮĐŽ͗ŝƐĐƵƌƐŝǀĂƐ ϯĂϱ 15%
75%
ŽŵƉŽŶĞŶƚĞƐƉĞĐşĮĐŽ͗KďũĞƟǀĂƐ ϵĂϯϱ ϴϱй
YƵĞƐƟŽŶĄƌŝŽĚĞWĞƌĐĞƉĕĆŽĚĂWƌŽǀĂ ϭĂϵ - -
ϯ͘sĞƌŝĮƋƵĞƐĞĂƉƌŽǀĂĞƐƚĄĐŽŵƉůĞƚĂĞƐĞŽƐĞƵŶŽŵĞĞƐƚĄĐŽƌƌĞƚŽŶŽZdKͲZ^WK^d͘ĂƐŽĐŽŶƚƌĄƌŝŽ͕
ĂǀŝƐĞŝŵĞĚŝĂƚĂŵĞŶƚĞĂŽŚĞĨĞĚĞ^ĂůĂ͘
ϰ͘ƐƐŝŶĞŽZdKͲZ^WK^dŶŽůŽĐĂůĂƉƌŽƉƌŝĂĚŽ͕ĐŽŵĐĂŶĞƚĂĞƐĨĞƌŽŐƌĄĮĐĂĚĞƟŶƚĂƉƌĞƚĂ͕ĨĂďƌŝĐĂĚĂ
ĞŵŵĂƚĞƌŝĂůƚƌĂŶƐƉĂƌĞŶƚĞ.
ϱ͘ƐƌĞƐƉŽƐƚĂƐĚĂƉƌŽǀĂŽďũĞƟǀĂ͕ĚĂƉƌŽǀĂĚŝƐĐƵƌƐŝǀĂĞĚŽƋƵĞƐƟŽŶĄƌŝŽĚĞƉĞƌĐĞƉĕĆŽĚĂƉƌŽǀĂĚĞǀĞƌĆŽ
ƐĞƌƚƌĂŶƐĐƌŝƚĂƐ͕ĐŽŵĐĂŶĞƚĂĞƐĨĞƌŽŐƌĄĮĐĂĚĞƟŶƚĂƉƌĞƚĂ͕ĨĂďƌŝĐĂĚĂĞŵŵĂƚĞƌŝĂůƚƌĂŶƐƉĂƌĞŶƚĞ͕ƉĂƌĂŽ
ZdKͲZ^WK^dƋƵĞĚĞǀĞƌĄƐĞƌĞŶƚƌĞŐƵĞĂŽŚĞĨĞĚĞ^ĂůĂĂŽƚĠƌŵŝŶŽĚĂƉƌŽǀĂ͘
ϲ͘ZĞƐƉŽŶĚĂĐĂĚĂƋƵĞƐƚĆŽĚŝƐĐƵƌƐŝǀĂĞŵ͕ŶŽŵĄdžŝŵŽ͕ϭϱůŝŶŚĂƐ͘YƵĂůƋƵĞƌƚĞdžƚŽƋƵĞƵůƚƌĂƉĂƐƐĞŽĞƐƉĂĕŽ
ĚĞƐƟŶĂĚŽăƌĞƐƉŽƐƚĂƐĞƌĄĚĞƐĐŽŶƐŝĚĞƌĂĚŽ͘
ϳ͘sŽĐġƚĞƌĄƋƵĂƚƌŽŚŽƌĂƐƉĂƌĂƌĞƐƉŽŶĚĞƌĂƐƋƵĞƐƚƁĞƐĚĞŵƷůƟƉůĂĞƐĐŽůŚĂ͕ĂƐƋƵĞƐƚƁĞƐĚŝƐĐƵƌƐŝǀĂƐĞŽ
ƋƵĞƐƟŽŶĄƌŝŽĚĞƉĞƌĐĞƉĕĆŽĚĂƉƌŽǀĂ͘
ϴ͘ŽƚĞƌŵŝŶĂƌĂƉƌŽǀĂ͕ůĞǀĂŶƚĞĂŵĆŽĞĂŐƵĂƌĚĞŽŚĞĨĞĚĞ^ĂůĂĞŵƐƵĂĐĂƌƚĞŝƌĂƉĂƌĂƉƌŽĐĞĚĞƌĂƐƵĂ
ŝĚĞŶƟĮĐĂĕĆŽ͕ƌĞĐŽůŚĞƌŽƐĞƵŵĂƚĞƌŝĂůĚĞƉƌŽǀĂĞĐŽůĞƚĂƌĂƐƵĂĂƐƐŝŶĂƚƵƌĂŶĂ>ŝƐƚĂĚĞWƌĞƐĞŶĕĂ͘
40
ϵ͘ƚĞŶĕĆŽ͊sŽĐġĚĞǀĞƌĄƉĞƌŵĂŶĞĐĞƌŶĂƐĂůĂĚĞĂƉůŝĐĂĕĆŽ͕ŶŽŵşŶŝŵŽ͕ƉŽƌƵŵĂŚŽƌĂĂƉĂƌƟƌĚŽŝŶşĐŝŽĚĂ
ƉƌŽǀĂĞƐſƉŽĚĞƌĄůĞǀĂƌĞƐƚĞĂĚĞƌŶŽĚĞWƌŽǀĂƋƵĂŶĚŽĨĂůƚĂƌĞŵϯϬŵŝŶƵƚŽƐƉĂƌĂŽƚĠƌŵŝŶŽĚŽdžĂŵĞ͘

*R4020171*
*R4020172*
FORMAÇÃO GERAL
QUESTÃO DISCURSIVA 01

TEXTO 1

ŵϮϬϬϭ͕ĂŝŶĐŝĚġŶĐŝĂĚĂƐşĮůŝƐĐŽŶŐġŶŝƚĂ͸ƚƌĂŶƐŵŝƟĚĂĚĂŵƵůŚĞƌƉĂƌĂŽĨĞƚŽĚƵƌĂŶƚĞĂŐƌĂǀŝĚĞnj͸
ĞƌĂ ĚĞ Ƶŵ ĐĂƐŽ Ă ĐĂĚĂ ŵŝů ďĞďġƐ ŶĂƐĐŝĚŽƐ ǀŝǀŽƐ͘ ,ĂǀŝĂ ƵŵĂ ŵĞƚĂ ĚĂ KƌŐĂŶŝnjĂĕĆŽ WĂŶͲŵĞƌŝĐĂŶĂ
ĚĞ^ĂƷĚĞĞĚĂhŶŝĐĞĨĚĞĞƐƐĂŽĐŽƌƌġŶĐŝĂĚŝŵŝŶƵŝƌŶŽƌĂƐŝů͕ĐŚĞŐĂŶĚŽ͕ĞŵϮϬϭϱ͕ĂϱĐĂƐŽƐĚĞƐşĨŝůŝƐ
ĐŽŶŐġŶŝƚĂ ƉŽƌ ϭϬ ŵŝů ŶĂƐĐŝĚŽƐ ǀŝǀŽƐ͘ K ƉĂşƐ ŶĆŽ ĂƚŝŶŐŝƵ ĞƐƐĞ ŽďũĞƚŝǀŽ͕ ƚĞŶĚŽ ƐĞ ĚŝƐƚĂŶĐŝĂĚŽ ĂŝŶĚĂ
ŵĂŝƐĚĞůĞ͕ĞŵďŽƌĂŽƚƌĂƚĂŵĞŶƚŽƉĂƌĂƐşĨŝůŝƐƐĞũĂƌĞůĂƚŝǀĂŵĞŶƚĞƐŝŵƉůĞƐ͕ăďĂƐĞĚĞĂŶƚŝďŝſƚŝĐŽƐ͘dƌĂƚĂͲ
ƐĞĚĞƵŵĂĚŽĞŶĕĂƉĂƌĂĂƋƵĂůĂŵĞĚŝĐŝŶĂũĄĞŶĐŽŶƚƌŽƵĂƐŽůƵĕĆŽ͕ŵĂƐĂƐŽĐŝĞĚĂĚĞĂŝŶĚĂŶĆŽ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁϭ͘ĨŽůŚĂ͘ƵŽů͘ĐŽŵ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϮϯũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

TEXTO 2

KDŝŶŝƐƚĠƌŝŽĚĂ^ĂƷĚĞĂŶƵŶĐŝŽƵƋƵĞŚĄƵŵĂĞƉŝĚĞŵŝĂĚĞƐşĮůŝƐŶŽƌĂƐŝů͘EŽƐƷůƟŵŽƐĐŝŶĐŽĂŶŽƐ͕ĨŽƌĂŵ
ϮϯϬŵŝůŶŽǀŽƐĐĂƐŽƐ͕ƵŵĂƵŵĞŶƚŽĚĞϯϮйƐŽŵĞŶƚĞĞŶƚƌĞϮϬϭϰĞϮϬϭϱ͘WŽƌƋƵĞŝƐƐŽĂĐŽŶƚĞĐĞƵ͍

WƌŝŵĞŝƌŽ͕ ĂŵƉůŝŽƵͲƐĞ Ž ĚŝĂŐŶſƐƟĐŽ ĐŽŵ Ž ƚĞƐƚĞ ƌĄƉŝĚŽ ƉĂƌĂ ƐşĮůŝƐ ƌĞĂůŝnjĂĚŽ ŶĂ ƵŶŝĚĂĚĞ ďĄƐŝĐĂ ĚĞ
ƐĂƷĚĞ Ğ ĐƵũŽ ƌĞƐƵůƚĂĚŽƐĂŝĞŵϯϬŵŝŶƵƚŽƐ͘şǀĞŵŽƐĞŐƵŶĚŽƉŽŶƚŽ͕ƵŵĚŽƐŵĂŝƐŶĞŐĂƟǀŽƐ͕ ƋƵĞ ĨŽŝ
Ž ĚĞƐĂďĂƐƚĞĐŝŵĞŶƚŽ͕ ŶŽ ƉĂşƐ͕ ĚĂ ŵĂƚĠƌŝĂͲƉƌŝŵĂ ƉĂƌĂ Ă ƉĞŶŝĐŝůŝŶĂ͘ K DŝŶŝƐƚĠƌŝŽ ĚĂ ^ĂƷĚĞ ŝŵƉŽƌƚŽƵ
ĞƐƐĂƉĞŶŝĐŝůŝŶĂ͕ ŵĂƐ͕ ƉŽƌ Ƶŵ ďŽŵ ƚĞŵƉŽ͕ ŶĆŽ ĞƐƚĞǀĞ ĚŝƐƉŽŶşǀĞů͕Ğ ŝƐƐŽ ĨĞnj ĐŽŵ ƋƵĞ ŵĂŝƐ ƉĞƐƐŽĂƐ ƐĞ
ŝŶĨĞĐƚĂƐƐĞŵ͘ K ƚĞƌĐĞŝƌŽ ƉŽŶƚŽ Ġ Ă ƉƌĞǀĞŶĕĆŽ͘ ,ŽƵǀĞ͕ ŶŽƐ ƷůƟŵŽƐ ĚĞnj ĂŶŽƐ͕ ƵŵĂ ƌĞĚƵĕĆŽ ĚŽ ƵƐŽ ĚŽ
ƉƌĞƐĞƌǀĂƟǀŽ͕ŽƋƵĞĂƵŵĞŶƚŽƵ͕ĞŵƵŝƚŽ͕ĂƚƌĂŶƐŵŝƐƐĆŽ͘

ŝŶĐŝĚġŶĐŝĂĚĞĐĂƐŽƐĚĞƐşĮůŝƐ͕ƋƵĞ͕ĞŵϮϬϭϬ͕ĞƌĂŵĂŝŽƌĞŶƚƌĞŚŽŵĞŶƐ͕ŚŽũĞƌĞĐĂŝƐŽďƌĞĂƐŵƵůŚĞƌĞƐ͘
WŽƌƋƵĞĂǀƵůŶĞƌĂďŝůŝĚĂĚĞŶĞƐƚĞŐƌƵƉŽĞƐƚĄĂƵŵĞŶƚĂŶĚŽ͍

ƐŵƵůŚĞƌĞƐĂŝŶĚĂƐĆŽĂƐŵĂŝƐǀƵůŶĞƌĄǀĞŝƐĂĚŽĞŶĕĂƐƐĞdžƵĂůŵĞŶƚĞƚƌĂŶƐŵŝƐƐşǀĞŝƐ;^dͿ͕ĚĞƵŵĂĨŽƌŵĂŐĞƌĂů͘
ůĂƐ ƚġŵ ĚŝĮĐƵůĚĂĚĞ ĚĞ ŶĞŐŽĐŝĂƌ Ž ƉƌĞƐĞƌǀĂƟǀŽ ĐŽŵ Ž ƉĂƌĐĞŝƌŽ͕ ƉŽƌ ĞdžĞŵƉůŽ͘ DĂƐ Ž ĂĐĞƐƐŽ ĚĂ ŵƵůŚĞƌ
ĂŽ ĚŝĂŐŶſƐƟĐŽ ƚĂŵďĠŵ Ġ ŵĂŝŽƌ͕ ƉŽƌ ŝƐƐŽ͕ Ġ ŵĂŝƐ ĨĄĐŝů ĐŽŶƚĂďŝůŝnjĂƌ ĞƐƐĂ ƉŽƉƵůĂĕĆŽ͘ YƵĂŶĚŽ Ƶŵ ŚŽŵĞŵ
ĨĂnjĞdžĂŵĞƉĂƌĂĂƐşĮůŝƐ͍^ŽŵĞŶƚĞƋƵĂŶĚŽƚĞŵƐŝŶƚŽŵĂĂƉĂƌĞŶƚĞŽƵŽƵƚƌĂĚŽĞŶĕĂ͘ĂƐşĮůŝƐƉŽĚĞƐĞƌƵŵĂ
ĚŽĞŶĕĂƐŝůĞŶĐŝŽƐĂ͘ŵƵůŚĞƌ͕ƉŽƌŽƵƚƌŽůĂĚŽ͕ǀĂŝĨĂnjĞƌŽƉƌĠͲŶĂƚĂůĞ͕ĂƵƚŽŵĂƟĐĂŵĞŶƚĞ͕ĨĂnjŽƚĞƐƚĞƉĂƌĂĂ
ƐşĮůŝƐ͘EŽƌĂƐŝů͕ĞƐƟŵĂͲƐĞƋƵĞĂƉĞŶĂƐϭϮйĚŽƐƉĂƌĐĞŝƌŽƐƐĞdžƵĂŝƐƌĞĐĞďĂŵƚƌĂƚĂŵĞŶƚŽƉĂƌĂƐşĮůŝƐ͘
ŶƚƌĞǀŝƐƚĂĐŽŵŶĂ'ĂďƌŝĞůĂdƌĂǀĂƐƐŽƐ͕ƉƌĞƐŝĚĞŶƚĞĚĂƌĞŐŝŽŶĂůďĂŝĂŶĂĚĂ^ŽĐŝĞĚĂĚĞƌĂƐŝůĞŝƌĂĚĞŽĞŶĕĂƐ^ĞdžƵĂůŵĞŶƚĞ
dƌĂŶƐŵŝƐƐşǀĞŝƐ͘ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĂŐĞŶĐŝĂƉĂƚƌŝĐŝĂŐĂůǀĂŽ͘ŽƌŐ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϮϱũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

TEXTO 3

sĄƌŝŽƐĞƐƚƵĚŽƐĐŽŶƐƚĂƚĂŵƋƵĞŽƐŚŽŵĞŶƐ͕ĞŵŐĞƌĂů͕ƉĂĚĞĐĞŵŵĂŝƐĚĞĐŽŶĚŝĕƁĞƐƐĞǀĞƌĂƐĞĐƌƀŶŝĐĂƐĚĞ
ƐĂƷĚĞƋƵĞĂƐŵƵůŚĞƌĞƐĞŵŽƌƌĞŵŵĂŝƐƋƵĞĞůĂƐĞŵƌĂnjĆŽĚĞĚŽĞŶĕĂƐƋƵĞůĞǀĂŵĂſďŝƚŽ͘ŶƚƌĞƚĂŶƚŽ͕
ĂƉĞƐĂƌĚĞĂƐƚĂdžĂƐĚĞŵŽƌďŝŵŽƌƚĂůŝĚĂĚĞŵĂƐĐƵůŝŶĂƐĂƐƐƵŵŝƌĞŵƵŵƉĞƐŽƐŝŐŶŝĮĐĂƟǀŽ͕ŽďƐĞƌǀĂͲƐĞƋƵĞĂ
ƉƌĞƐĞŶĕĂĚĞŚŽŵĞŶƐŶŽƐƐĞƌǀŝĕŽƐĚĞĂƚĞŶĕĆŽƉƌŝŵĄƌŝĂăƐĂƷĚĞĠŵƵŝƚŽŵĞŶŽƌƋƵĞĂĚĞŵƵůŚĞƌĞƐ͘
'KD^͕Z͖͘E^/DEdK͕͖͘Zh:K͕&͘WŽƌƋƵĞŽƐŚŽŵĞŶƐďƵƐĐĂŵŵĞŶŽƐŽƐƐĞƌǀŝĕŽƐĚĞƐĂƷĚĞĚŽƋƵĞĂƐŵƵůŚĞƌĞƐ͍ƐĞdžƉůŝĐĂĕƁĞƐ
ĚĞŚŽŵĞŶƐĐŽŵďĂŝdžĂĞƐĐŽůĂƌŝĚĂĚĞĞŚŽŵĞŶƐĐŽŵĞŶƐŝŶŽƐƵƉĞƌŝŽƌ͘ĂĚ͘^ĂƷĚĞWƷďůŝĐĂ [online΁͕ǀ͘Ϯϯ͕Ŷ͘ϯ͕ϮϬϬϳ;ĂĚĂƉƚĂĚŽͿ͘

2 SISTEMAS DE INFORMAÇÃO
*R4020173*

ƉĂƌƟƌĚĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ƌĞĚŝũĂƵŵƚĞdžƚŽĂĐĞƌĐĂĚŽƚĞŵĂ͗

ƉŝĚĞŵŝĂĚĞƐşĮůŝƐĐŽŶŐġŶŝƚĂŶŽƌĂƐŝůĞƌĞůĂĕƁĞƐĚĞŐġŶĞƌŽ

ŵƐĞƵƚĞdžƚŽ͕ĂďŽƌĚĞŽƐƐĞŐƵŝŶƚĞƐĂƐƉĞĐƚŽƐ͗
ͻ Ă ǀƵůŶĞƌĂďŝůŝĚĂĚĞ ĚĂƐ ŵƵůŚĞƌĞƐ ăƐ ^dƐ Ğ Ž ƉĂƉĞů ƐŽĐŝĂů ĚŽ ŚŽŵĞŵ Ğŵ ƌĞůĂĕĆŽ ă ƉƌĞǀĞŶĕĆŽ
ĚĞƐƐĂƐĚŽĞŶĕĂƐ͖
ͻ ĚƵĂƐĂĕƁĞƐĞƐƉĞĐŝĮĐĂŵĞŶƚĞǀŽůƚĂĚĂƐƉĂƌĂŽƉƷďůŝĐŽŵĂƐĐƵůŝŶŽ͕ĂƐĞƌĞŵĂĚŽƚĂĚĂƐŶŽąŵďŝƚŽĚĂƐ
ƉŽůşƟĐĂƐƉƷďůŝĐĂƐĚĞƐĂƷĚĞŽƵĚĞĞĚƵĐĂĕĆŽ͕ƉĂƌĂƌĞĚƵnjŝƌŽƉƌŽďůĞŵĂ͘
;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ

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ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO ϯ
*R4020174*
QUESTÃO DISCURSIVA 02
 ƉĞƐƐŽĂ trans ƉƌĞĐŝƐĂ ƋƵĞ ĂůŐƵĠŵ ĂƚĞƐƚĞ͕ ĐŽŶĮƌŵĞ Ğ ĐŽŵƉƌŽǀĞ ƋƵĞ ĞůĂ ƉŽĚĞ ƐĞƌ ƌĞĐŽŶŚĞĐŝĚĂ ƉĞůŽ
ŶŽŵĞ ƋƵĞ ĞůĂ ĞƐĐŽůŚĞƵ͘ EĆŽ ĂĐĞŝƚĂŵ ƋƵĞ ĞůĂ ƐĞ ĂƵƚŽĚĞĐůĂƌĞ ŵƵůŚĞƌ ŽƵ ŚŽŵĞŵ͘ džŝŐĞŵ ƋƵĞ Ƶŵ
ƉƌŽĮƐƐŝŽŶĂů ĚĞ ƐĂƷĚĞ ĚŝŐĂ ƋƵĞŵ ĞůĂ Ġ͘ ^ƵĂ ĚĞĐůĂƌĂĕĆŽ Ġ Ž ƋƵĞ ŵĞŶŽƐ ĐŽŶƚĂ ŶĂ ŚŽƌĂ ĚĞ ƐŽůŝĐŝƚĂƌ͕
ũƵĚŝĐŝĂůŵĞŶƚĞ͕ĂŵƵĚĂŶĕĂĚŽƐĚŽĐƵŵĞŶƚŽƐ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĞďĐ͘ĐŽŵ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

EŽĐŚĆŽ͕ĂƚƌĂǀĞƐƟŵŽƌƌĞ
EŝŶŐƵĠŵũĂŵĂŝƐƐĂďĞƌĄƐĞƵŶŽŵĞ
EŽƐũŽƌŶĂŝƐ͕ĨĂůĂͲƐĞĚĞŽƵƚƌĂŵŽƌƚĞ
ĞƚĂůŚŽŵĞŵƋƵĞŶŝŶŐƵĠŵĐŽŶŚĞĐĞƵ
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĂŵŝŶŽĂƉƉƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

hƐĂǀĂ ŵĞƵ ŶŽŵĞ ŽĮĐŝĂů͕ ĨĞŵŝŶŝŶŽ͕ ŶŽ ĐƵƌƌşĐƵůŽ ƉŽƌƋƵĞ ĚŝnjŝĂŵ ƋƵĞ ĞƵ ĞƐƚĂǀĂ ĐŽŵĞƚĞŶĚŽ Ƶŵ ĐƌŝŵĞ͕
ƋƵĞĞƌĂĨĂůƐŝĚĂĚĞŝĚĞŽůſŐŝĐĂƐĞĞƵƵƐĂƐƐĞŽƵƚƌŽŶŽŵĞ͘ĞƉŽŝƐĨƵŝƉĞƐƋƵŝƐĂƌĞĚĞƐĐŽďƌŝƋƵĞŶĆŽĠĂƐƐŝŵ͘
/ŶĨĞůŝnjŵĞŶƚĞ͕ĂŝŶĚĂĞdžŝƐƚĞŵƵŝƚĂĚĞƐŝŶĨŽƌŵĂĕĆŽƐŽďƌĞŽƐĚŝƌĞŝƚŽƐĚĂƐƉĞƐƐŽĂƐtrans.
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ďƌĂƐŝů͘ĞůƉĂŝƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

hŵĂǀĞnjŽƐĞŐƵƌĂŶĕĂĚĂďĂůĂĚĂĂĐŚŽƵƋƵĞĞƵƟŶŚĂ͕ƉŽƌĞŶŐĂŶŽ͕ŵŽƐƚƌĂĚŽŽZ'ĚŽŵĞƵŶĂŵŽƌĂĚŽ͘
/ƐƐŽƋƵĂŶĚŽŝŶƐŝƐƚĞŵĞŵŶĆŽĐŽůŽĐĂƌŵĞƵŶŽŵĞƐŽĐŝĂůŶĂŵŝŶŚĂĮĐŚĂĚĞĐŽŶƐƵŵĂĕĆŽ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ďƌĂƐŝů͘ĞůƉĂŝƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

Žŵ ďĂƐĞ ŶĞƐƐĂƐ ĨĂůĂƐ͕ ĚŝƐĐŽƌƌĂ ƐŽďƌĞ Ă ŝŵƉŽƌƚąŶĐŝĂ ĚŽ ŶŽŵĞ ƉĂƌĂ ĂƐ ƉĞƐƐŽĂƐ ƚƌĂŶƐŐġŶĞƌĂƐ Ğ͕
ŶĞƐƐĞĐŽŶƚĞdžƚŽ͕ƉƌŽƉŽŶŚĂƵŵĂŵĞĚŝĚĂ͕ŶŽąŵďŝƚŽĚĂƐƉŽůşƚŝĐĂƐƉƷďůŝĐĂƐ͕ƋƵĞƚĞŶŚĂĐŽŵŽŽďũĞƚŝǀŽ
ĨĂĐŝůŝƚĂƌŽĂĐĞƐƐŽĚĞƐƐĂƐƉĞƐƐŽĂƐăĐŝĚĂĚĂŶŝĂ͘;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ

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4 SISTEMAS DE INFORMAÇÃO
*R4020175*
QUESTÃO 01

KƐďƌŝƚąŶŝĐŽƐĚĞĐŝĚŝƌĂŵƐĂŝƌĚĂhŶŝĆŽƵƌŽƉĞŝĂ;hͿ͘ĚĞĐŝƐĆŽĚŽƌĞĨĞƌĞŶĚŽĂďĂůŽƵŽƐŵĞƌĐĂĚŽƐ
ĨŝŶĂŶĐĞŝƌŽƐĞŵŵĞŝŽăƐŝŶĐĞƌƚĞnjĂƐƐŽďƌĞŽƐƉŽƐƐşǀĞŝƐŝŵƉĂĐƚŽƐĚĞƐƐĂƐĂşĚĂ͘
KƐŐƌĄĮĐŽƐĂƐĞŐƵŝƌĂƉƌĞƐĞŶƚĂŵ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ĂƐĐŽŶƚƌŝďƵŝĕƁĞƐĚŽƐƉĂşƐĞƐŝŶƚĞŐƌĂŶƚĞƐĚŽďůŽĐŽ
ƉĂƌĂĂh͕ĞŵϮϬϭϰ͕ƋƵĞƐŽŵĂŵΦϭϰϰ͕ϵďŝůŚƁĞƐĚĞĞƵƌŽƐ͕ĞĂĐŽŵƉĂƌĂĕĆŽĞŶƚƌĞĂĐŽŶƚƌŝďƵŝĕĆŽĚŽ
ZĞŝŶŽhŶŝĚŽƉĂƌĂĂhĞĂĐŽŶƚƌĂƉĂƌƟĚĂĚŽƐŐĂƐƚŽƐĚĂhĐŽŵŽZĞŝŶŽhŶŝĚŽ͘

Contribuições para a UE Reino Unido e UE


Dados de 2014, em € bilhões Dados de 2014, em € bilhões

50 15

42,1 11,3
40 10

6,9

30 5
25,8

20 19,5
0

14,3
11,3
10 9,9
6,3 Contribuição do Reino Unido com a UE
3,8 3,6 3,5
2,6 2,2
0 Gasto da UE com o Reino Unido
Polônia
Itália

Suécia
França

Bélgica

Áustria
Espanha
Holanda
Alemanha

Dinamarca
Reino Unido

Outros países

ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘Őϭ͘ŐůŽďŽ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϲƐĞƚ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ŽŶƐŝĚĞƌĂŶĚŽŽƚĞdžƚŽĞĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐŶŽƐŐƌĄĮĐŽƐĂĐŝŵĂ͕ĂƐƐŝŶĂůĞĂŽƉĕĆŽĐŽƌƌĞƚĂ͘

A ĐŽŶƚƌŝďƵŝĕĆŽĚŽƐƋƵĂƚƌŽŵĂŝŽƌĞƐƉĂşƐĞƐĚŽďůŽĐŽƐŽŵŽƵϰϭ͕ϭϯй͘
B KŐƌƵƉŽ͞KƵƚƌŽƐƉĂşƐĞƐ͟ĐŽŶƚƌŝďƵŝƵƉĂƌĂĞƐƐĞďůŽĐŽĞĐŽŶƀŵŝĐŽĐŽŵϰϮ͕ϭй͘
C ĚŝĨĞƌĞŶĕĂĚĂĐŽŶƚƌŝďƵŝĕĆŽĚŽZĞŝŶŽhŶŝĚŽĞŵƌĞůĂĕĆŽĂŽƌĞĐĞďŝĚŽĚŽďůŽĐŽĞĐŽŶƀŵŝĐŽĨŽŝϯϴ͕ϵϰй͘
D ƐŽŵĂĚĂƐƉĂƌƟĐŝƉĂĕƁĞƐĚŽƐƚƌġƐƉĂşƐĞƐĐŽŵŵĂŝŽƌĐŽŶƚƌŝďƵŝĕĆŽƉĂƌĂŽďůŽĐŽĞĐŽŶƀŵŝĐŽƐƵƉĞƌĂϱϬй͘
E KƉĞƌĐĞŶƚƵĂůĚĞƉĂƌƟĐŝƉĂĕĆŽĚŽZĞŝŶŽhŶŝĚŽĐŽŵŽďůŽĐŽĞĐŽŶƀŵŝĐŽĞŵϮϬϭϰĨŽŝĚĞϭϳ͕ϴй͕ŽƋƵĞŽ
ĐŽůŽĐŽƵĞŶƚƌĞŽƐƋƵĂƚƌŽŵĂŝŽƌĞƐƉĂƌƟĐŝƉĂŶƚĞƐ͘

SISTEMAS DE INFORMAÇÃO 5
*R4020176*
QUESTÃO 02
^ĞŐƵŶĚŽŽƌĞůĂƚſƌŝŽĚĂKƌŐĂŶŝnjĂĕĆŽĚĂƐEĂĕƁĞƐhŶŝĚĂƐƉĂƌĂĂůŝŵĞŶƚĂĕĆŽĞĂŐƌŝĐƵůƚƵƌĂĚĞϮϬϭϰ͕
ĂĂŐƌŝĐƵůƚƵƌĂĨĂŵŝůŝĂƌƉƌŽĚƵnjĐĞƌĐĂĚĞϴϬйĚŽƐĂůŝŵĞŶƚŽƐŶŽŵƵŶĚŽĞĠŐƵĂƌĚŝĆĚĞĂƉƌŽdžŝŵĂĚĂŵĞŶƚĞϳϱй
ĚĞ ƚŽĚŽƐ ŽƐ ƌĞĐƵƌƐŽƐ ĂŐƌşĐŽůĂƐ ĚŽ ƉůĂŶĞƚĂ͘ EĞƐƐĞ ƐĞŶƟĚŽ͕ Ă ĂŐƌŝĐƵůƚƵƌĂ ĨĂŵŝůŝĂƌ Ġ ĨƵŶĚĂŵĞŶƚĂů ƉĂƌĂ Ă
ŵĞůŚŽƌŝĂĚĂƐƵƐƚĞŶƚĂďŝůŝĚĂĚĞĞĐŽůſŐŝĐĂ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĨĂŽ͘ŽƌŐх͘ĐĞƐƐŽĞŵ͗ϮϵĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐŶŽƚĞdžƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KƐ ƉƌŝŶĐŝƉĂŝƐ ĚĞƐĂĨŝŽƐ ĚĂ ĂŐƌŝĐƵůƚƵƌĂ ĨĂŵŝůŝĂƌ ĞƐƚĆŽ ƌĞůĂĐŝŽŶĂĚŽƐ ă ƐĞŐƵƌĂŶĕĂ ĂůŝŵĞŶƚĂƌ͕
ăƐƵƐƚĞŶƚĂďŝůŝĚĂĚĞĂŵďŝĞŶƚĂůĞăĐĂƉĂĐŝĚĂĚĞƉƌŽĚƵƚŝǀĂ͘
//͘ Ɛ ƉŽůşƚŝĐĂƐ ƉƷďůŝĐĂƐ ƉĂƌĂ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĂ ĂŐƌŝĐƵůƚƵƌĂ ĨĂŵŝůŝĂƌ ĚĞǀĞŵ ĨŽŵĞŶƚĂƌ Ă
ŝŶŽǀĂĕĆŽ͕ƌĞƐƉĞŝƚĂŶĚŽŽƚĂŵĂŶŚŽĚĂƐƉƌŽƉƌŝĞĚĂĚĞƐ͕ĂƐƚĞĐŶŽůŽŐŝĂƐƵƚŝůŝnjĂĚĂƐ͕ĂŝŶƚĞŐƌĂĕĆŽ
ĚĞŵĞƌĐĂĚŽƐĞĂƐĐŽŶĨŝŐƵƌĂĕƁĞƐĞĐŽůſŐŝĐĂƐ͘
///͘ŵĂŝŽƌŝĂĚĂƐƉƌŽƉƌŝĞĚĂĚĞƐĂŐƌşĐŽůĂƐŶŽŵƵŶĚŽƚĞŵĐĂƌĄƚĞƌĨĂŵŝůŝĂƌ͕ĞŶƚƌĞƚĂŶƚŽŽƚƌĂďĂůŚŽ
ƌĞĂůŝnjĂĚŽ ŶĞƐƐĂƐ ƉƌŽƉƌŝĞĚĂĚĞƐ Ġ ŵĂũŽƌŝƚĂƌŝĂŵĞŶƚĞ ƌĞƐƵůƚĂŶƚĞ ĚĂ ĐŽŶƚƌĂƚĂĕĆŽ ĚĞ ŵĆŽ ĚĞ
ŽďƌĂĂƐƐĂůĂƌŝĂĚĂ͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕ĂƉĞŶĂƐ͘
B ///͕ĂƉĞŶĂƐ͘
C /Ğ//͕ĂƉĞŶĂƐ͘
D //Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
ƌĞĂůŝǀƌĞ

6 SISTEMAS DE INFORMAÇÃO
*R4020177*
QUESTÃO 03

KƐŝƐƚĞŵĂĚĞƚĂƌŝĨĂĕĆŽĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂĨƵŶĐŝŽŶĂĐŽŵďĂƐĞĞŵƚƌġƐďĂŶĚĞŝƌĂƐ͘EĂďĂŶĚĞŝƌĂǀĞƌĚĞ͕
ĂƐĐŽŶĚŝĕƁĞƐĚĞŐĞƌĂĕĆŽĚĞĞŶĞƌŐŝĂƐĆŽĨĂǀŽƌĄǀĞŝƐĞĂƚĂƌŝĨĂŶĆŽƐŽĨƌĞĂĐƌĠƐĐŝŵŽ͘EĂďĂŶĚĞŝƌĂĂŵĂƌĞůĂ͕
ĂƚĂƌŝĨĂƐŽĨƌĞĂĐƌĠƐĐŝŵŽĚĞZΨϬ͕ϬϮϬƉĂƌĂĐĂĚĂŬtŚĐŽŶƐƵŵŝĚŽ͕ĞŶĂďĂŶĚĞŝƌĂǀĞƌŵĞůŚĂ͕ĐŽŶĚŝĕĆŽĚĞ
ŵĂŝŽƌĐƵƐƚŽĚĞŐĞƌĂĕĆŽĚĞĞŶĞƌŐŝĂ͕ĂƚĂƌŝĨĂƐŽĨƌĞĂĐƌĠƐĐŝŵŽĚĞZΨϬ͕ϬϯϱƉĂƌĂĐĂĚĂŬtŚĐŽŶƐƵŵŝĚŽ͘ƐƐŝŵ͕
ƉĂƌĂƐĂďĞƌŽƋƵĂŶƚŽƐĞŐĂƐƚĂĐŽŵŽĐŽŶƐƵŵŽĚĞĞŶĞƌŐŝĂĚĞĐĂĚĂĂƉĂƌĞůŚŽ͕ďĂƐƚĂŵƵůƟƉůŝĐĂƌŽĐŽŶƐƵŵŽ
ĞŵŬtŚĚŽĂƉĂƌĞůŚŽƉĞůĂƚĂƌŝĨĂĞŵƋƵĞƐƚĆŽ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĂŶĞĞů͘ŐŽǀ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϳũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

EĂ ƚĂďĞůĂ Ă ƐĞŐƵŝƌ͕ ƐĆŽ ĂƉƌĞƐĞŶƚĂĚĂƐ Ă ƉŽƚġŶĐŝĂ Ğ Ž ƚĞŵƉŽ ĚĞ ƵƐŽ ĚŝĄƌŝŽ ĚĞ ĂůŐƵŶƐ ĂƉĂƌĞůŚŽƐ
ĞůĞƚƌŽĞůĞƚƌƀŶŝĐŽƐƵƐƵĂŝƐĞŵƌĞƐŝĚġŶĐŝĂƐ͘

WŽƚġŶĐŝĂ dĞŵƉŽĚĞƵƐŽ
ƉĂƌĞůŚŽ ŬtŚ
(kW) ĚŝĄƌŝŽ;ŚͿ
ĂƌƌĞŐĂĚŽƌĚĞĐĞůƵůĂƌ Ϭ͕ϬϭϬ 24 Ϭ͕ϮϰϬ
ŚƵǀĞŝƌŽϯϱϬϬt ϯ͕ϱϬϬ Ϭ͕ϱ ϭ͕ϳϱϬ
ŚƵǀĞŝƌŽϱϱϬϬt ϱ͕ϱϬϬ Ϭ͕ϱ Ϯ͕ϮϱϬ
>ąŵƉĂĚĂĚĞ> Ϭ͕ϬϬϴ 5 Ϭ͕ϬϰϬ
>ąŵƉĂĚĂŇƵŽƌĞƐĐĞŶƚĞ Ϭ͕Ϭϭϱ 5 Ϭ͕Ϭϳϱ
>ąŵƉĂĚĂŝŶĐĂŶĚĞƐĐĞŶƚĞ Ϭ͕ϬϲϬ 5 Ϭ͕ϯϬϬ
ModemĚĞŝŶƚĞƌŶĞƚĞŵstand-by Ϭ͕ϬϬϱ 24 Ϭ͕ϭϮϬ
ModemĚĞŝŶƚĞƌŶĞƚĞŵƵƐŽ Ϭ͕ϬϭϮ ϴ Ϭ͕Ϭϵϲ

ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ĞĚƵĐĂŶĚŽƐĞƵďŽůƐŽ͘ďůŽŐ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϳũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĚŽƚĞdžƚŽ͕ŽƐĚĂĚŽƐĂƉƌĞƐĞŶƚĂĚŽƐŶĂƚĂďĞůĂ͕ƵŵĂƚĂƌŝĨĂĚĞZΨϬ͕ϱϬƉŽƌŬtŚ
ĞŵďĂŶĚĞŝƌĂǀĞƌĚĞĞƵŵŵġƐĚĞϯϬĚŝĂƐ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ ŵďĂŶĚĞŝƌĂĂŵĂƌĞůĂ͕ŽǀĂůŽƌŵĞŶƐĂůĚĂƚĂƌŝĨĂĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂƉĂƌĂƵŵĐŚƵǀĞŝƌŽĚĞϯϱϬϬt
ƐĞƌŝĂĚĞZΨϭ͕Ϭϱ͕ĞĚĞZΨϭ͕ϲϱ͕ƉĂƌĂƵŵĐŚƵǀĞŝƌŽĚĞϱϱϬϬt͘
//͘ ĞŝdžĂƌƵŵĐĂƌƌĞŐĂĚŽƌĚĞĐĞůƵůĂƌĞƵŵmodemĚĞŝŶƚĞƌŶĞƚĞŵstand-byĐŽŶĞĐƚĂĚŽƐŶĂƌĞĚĞĚĞ
ĞŶĞƌŐŝĂĚƵƌĂŶƚĞϮϰŚŽƌĂƐƌĞƉƌĞƐĞŶƚĂƵŵŐĂƐƚŽŵĞŶƐĂůĚĞZΨϱ͕ϰϬŶĂƚĂƌŝĨĂĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂĞŵ
ďĂŶĚĞŝƌĂǀĞƌĚĞ͕ĞĚĞZΨϱ͕ϳϴ͕ĞŵďĂŶĚĞŝƌĂĂŵĂƌĞůĂ͘
///͘ ŵďĂŶĚĞŝƌĂǀĞƌĚĞ͕ŽĐŽŶƐƵŵŝĚŽƌŐĂƐƚĂƌŝĂŵĞŶƐĂůŵĞŶƚĞZΨϯ͕ϵϬĂŵĂŝƐŶĂƚĂƌŝĨĂĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂ
ĞŵƌĞůĂĕĆŽĂĐĂĚĂůąŵƉĂĚĂŝŶĐĂŶĚĞƐĐĞŶƚĞƵƐĂĚĂŶŽůƵŐĂƌĚĞƵŵĂůąŵƉĂĚĂ>͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A //͕ĂƉĞŶĂƐ͘
B ///͕ĂƉĞŶĂƐ͘
C /Ğ//͕ĂƉĞŶĂƐ͘
D /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘

SISTEMAS DE INFORMAÇÃO 7
*R4020178*
Yh^dKϬϰ
^ŽďƌĞĂƚĞůĞǀŝƐĆŽ͕ĐŽŶƐŝĚĞƌĞĂƟƌŝŶŚĂĞŽƚĞdžƚŽĂƐĞŐƵŝƌ͘
TEXTO 1

ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ĐŽůĞƟǀĂŶĚŽ͘ĮůĞƐ͘ǁŽƌĚƉƌĞƐƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϮϱũƵů͘ϮϬϭϱ͘

TEXTO 2
ƚĞůĞǀŝƐĆŽĠĞƐƚĞĐŽŶơŶƵŽĚĞŝŵĂŐĞŶƐ͕ĞŵƋƵĞŽƚĞůĞũŽƌŶĂůƐĞĐŽŶĨƵŶĚĞĐŽŵŽĂŶƷŶĐŝŽĚĞƉĂƐƚĂĚĞ
ĚĞŶƚĞƐ͕ƋƵĞĠƐĞŵĞůŚĂŶƚĞăŶŽǀĞůĂ͕ƋƵĞƐĞŵŝƐƚƵƌĂĐŽŵĂƚƌĂŶƐŵŝƐƐĆŽĚĞĨƵƚĞďŽů͘KƐƉƌŽŐƌĂŵĂƐŵĂů
ƐĞĚŝƐƟŶŐƵĞŵƵŶƐĚŽƐŽƵƚƌŽƐ͘KĞƐƉĞƚĄĐƵůŽĐŽŶƐŝƐƚĞŶĂƉƌſƉƌŝĂƐĞƋƵġŶĐŝĂ͕ĐĂĚĂǀĞnjŵĂŝƐǀĞƌƟŐŝŶŽƐĂ͕
ĚĞŝŵĂŐĞŶƐ͘
W/yKdK͕E͘͘ƐŝŵĂŐĞŶƐĚĞdsƚġŵƚĞŵƉŽ͍/Ŷ͗EKs^͕͘ZĞĚĞŝŵĂŐŝŶĄƌŝĂ͗ƚĞůĞǀŝƐĆŽĞĚĞŵŽĐƌĂĐŝĂ͘
^ĆŽWĂƵůŽ͗ŽŵƉĂŶŚŝĂĚĂƐ>ĞƚƌĂƐ͕ϭϵϵϭ;ĂĚĂƉƚĂĚŽͿ͘

ŽŵďĂƐĞŶŽƐƚĞdžƚŽƐϭĞϮ͕ĠĐŽƌƌĞƚŽĂĮƌŵĂƌƋƵĞŽƚĞŵƉŽĚĞƌĞĐĞƉĕĆŽơƉŝĐŽĚĂƚĞůĞǀŝƐĆŽĐŽŵŽǀĞşĐƵůŽ
ĚĞĐŽŵƵŶŝĐĂĕĆŽĞƐƟŵƵůĂĂ
A ĐŽŶƚĞŵƉůĂĕĆŽĚĂƐŝŵĂŐĞŶƐĂŶŝŵĂĚĂƐĐŽŵŽŵĞŝŽĚĞƌĞŇĞdžĆŽĂĐĞƌĐĂĚŽĞƐƚĂĚŽĚĞĐŽŝƐĂƐŶŽŵƵŶĚŽ
ĐŽŶƚĞŵƉŽƌąŶĞŽ͕ƚƌĂĚƵnjŝĚŽĞŵĨŽƌŵĂĚĞĞƐƉĞƚĄĐƵůŽ͘
B ĨƌĂŐŵĞŶƚĂĕĆŽĞŽĞdžĐĞƐƐŽĚĞŝŶĨŽƌŵĂĕĆŽ͕ƋƵĞĞǀŝĚĞŶĐŝĂŵĂŽƉĂĐŝĚĂĚĞĚŽŵƵŶĚŽĐŽŶƚĞŵƉŽƌąŶĞŽ͕
ĐĂĚĂǀĞnjŵĂŝƐŝŵƉƌĞŐŶĂĚŽĚĞŝŵĂŐĞŶƐĞŝŶĨŽƌŵĂĕƁĞƐƐƵƉĞƌĮĐŝĂŝƐ͘
C ĞƐƉĞĐŝĂůŝnjĂĕĆŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽ͕ĐŽŵǀŝƐƚĂƐĂƉƌŽŵŽǀĞƌƵŵĂĚŝĨƵƐĆŽĚĞǀĂůŽƌĞƐĞƉƌŝŶĐşƉŝŽƐĂŵƉůŽƐ͕
ĐŽŵĞƐƉĂĕŽŐĂƌĂŶƟĚŽƉĂƌĂĂĚŝĨĞƌĞŶĕĂĐƵůƚƵƌĂůĐŽŵŽĐĂƉŝƚĂůƐŝŵďſůŝĐŽǀĂůŽƌŝnjĂĚŽ͘
D ĂƚĞŶĕĆŽĐŽŶĐĞŶƚƌĂĚĂĚŽƚĞůĞƐƉĞĐƚĂĚŽƌĞŵĚĞƚĞƌŵŝŶĂĚŽĂƐƐƵŶƚŽ͕ƵŵĂǀĞnjƋƵĞŽƐƌĞĐƵƌƐŽƐĞdžƉƌĞƐƐŝǀŽƐ
ƉƌſƉƌŝŽƐĚŽŵĞŝŽŐĂƌĂŶƚĞŵĂŵŽƟǀĂĕĆŽŶĞĐĞƐƐĄƌŝĂƉĂƌĂŽĨŽĐŽĞŵĚĞƚĞƌŵŝŶĂĚŽĂƐƐƵŶƚŽ͘
E ƌĞĨůĞdžĆŽĐƌşƚŝĐĂĚŽƚĞůĞƐƉĞĐƚĂĚŽƌ͕ƵŵĂǀĞnjƋƵĞƉĞƌŵŝƚĞŽĂĐĞƐƐŽĂƵŵĂƐĞƋƵġŶĐŝĂĚĞĂƐƐƵŶƚŽƐĚĞ
ŝŶƚĞƌĞƐƐĞƉƷďůŝĐŽƋƵĞƐĆŽĂƉƌĞƐĞŶƚĂĚŽƐĚĞĨŽƌŵĂũƵƐƚĂƉŽƐƚĂ͕ŽƋƵĞƉĞƌŵŝƚĞŽĞƐƚĂďĞůĞĐŝŵĞŶƚŽ
ĚĞĐŽŵƉĂƌĂĕƁĞƐ͘
ƌĞĂůŝǀƌĞ

ϴ SISTEMAS DE INFORMAÇÃO
*R4020179*
Yh^dKϬϱ

,ŝĚƌŽŐĠŝƐƐĆŽŵĂƚĞƌŝĂŝƐƉŽůŝŵĠƌŝĐŽƐĞŵĨŽƌŵĂĚĞƉſ͕ŐƌĆŽŽƵĨƌĂŐŵĞŶƚŽƐƐĞŵĞůŚĂŶƚĞƐĂƉĞĚĂĕŽƐĚĞ
ƉůĄƐƚŝĐŽŵĂůĞĄǀĞů͘^ƵƌŐŝƌĂŵŶŽƐĂŶŽƐϭϵϱϬ͕ŶŽƐƐƚĂĚŽƐhŶŝĚŽƐĚĂŵĠƌŝĐĂĞ͕ĚĞƐĚĞĞŶƚĆŽ͕ƚġŵƐŝĚŽ
ƵƐĂĚŽƐŶĂĂŐƌŝĐƵůƚƵƌĂ͘KƐŚŝĚƌŽŐĠŝƐŽƵƉŽůşŵĞƌŽƐŚŝĚƌŽƌƌĞƚĞŶƚŽƌĞƐƉŽĚĞŵƐĞƌĐƌŝĂĚŽƐĂƉĂƌƚŝƌĚĞ
ƉŽůşŵĞƌŽƐ ŶĂƚƵƌĂŝƐ ŽƵ ƐŝŶƚĞƚŝnjĂĚŽƐ Ğŵ ůĂďŽƌĂƚſƌŝŽ͘ KƐ ĞƐƚƵĚŽƐĐŽŵƉŽůşŵĞƌŽƐŶĂƚƵƌĂŝƐŵŽƐƚƌĂŵ
ƋƵĞĞůĞƐƐĆŽǀŝĄǀĞŝƐĞĐŽůŽŐŝĐĂŵĞŶƚĞ͕ŵĂƐĂŝŶĚĂŶĆŽĐŽŵĞƌĐŝĂůŵĞŶƚĞ͘
EŽŝŶĨŽŐƌĄĮĐŽĂďĂŝdžŽ͕ĞdžƉůŝĐĂͲƐĞĐŽŵŽŽƐƉŽůşŵĞƌŽƐŶĂƚƵƌĂŝƐƐƵƉĞƌĂďƐŽƌǀĞŶƚĞƐ͕ƋƵĂŶĚŽŵŝƐƚƵƌĂĚŽƐĂŽ
ƐŽůŽ͕ƉŽĚĞŵǀŝĂďŝůŝnjĂƌĐƵůƚƵƌĂƐĂŐƌşĐŽůĂƐĞŵƌĞŐŝƁĞƐĄƌŝĚĂƐ͘

ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ƌĞǀŝƐƚĂƉĞƐƋƵŝƐĂ͘ĨĂƉĞƐƉ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϴũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ƉĂƌƟƌĚĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂƐƐŝŶĂůĞĂŽƉĕĆŽĐŽƌƌĞƚĂ͘

A KƵƐŽĚŽŚŝĚƌŽŐĞů͕ĞŵĐĂƐŽĚĞĞƐƟĂŐĞŵ͕ƉƌŽƉŝĐŝĂĂŵŽƌƚĂůŝĚĂĚĞĚŽƐƉĠƐĚĞĐĂĨĠ͘
B KŚŝĚƌŽŐĞůĐƌŝĂĚŽĂƉĂƌƟƌĚĞƉŽůşŵĞƌŽƐŶĂƚƵƌĂŝƐĚĞǀĞƚĞƌƐĞƵƵƐŽƌĞƐƚƌŝƚŽĂƐŽůŽƐĄƌŝĚŽƐ͘
C KƐŚŝĚƌŽŐĠŝƐƐĆŽƵƐĂĚŽƐĞŵĐƵůƚƵƌĂƐĂŐƌşĐŽůĂƐĞŇŽƌĞƐƚĂŝƐĞĞŵĚŝĨĞƌĞŶƚĞƐƟƉŽƐĚĞƐŽůŽƐ͘
D KƵƐŽĚĞŚŝĚƌŽŐĠŝƐŶĂƚƵƌĂŝƐĠĞĐŽŶŽŵŝĐĂŵĞŶƚĞǀŝĄǀĞůĞŵůĂǀŽƵƌĂƐƚƌĂĚŝĐŝŽŶĂŝƐĚĞůĂƌŐĂĞƐĐĂůĂ͘
E KƵƐŽĚŽƐŚŝĚƌŽŐĠŝƐƉĞƌŵŝƚĞƋƵĞĂƐƉůĂŶƚĂƐƐŽďƌĞǀŝǀĂŵƐĞŵĂĄŐƵĂĚĂŝƌƌŝŐĂĕĆŽŽƵĚĂƐĐŚƵǀĂƐ͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO 9
*R40201710*
QUESTÃO 06
 ŝŵŝŐƌĂĕĆŽ ŚĂŝƟĂŶĂ ƉĂƌĂ Ž ƌĂƐŝů ƉĂƐƐŽƵ Ă ƚĞƌ ŐƌĂŶĚĞ ƌĞƉĞƌĐƵƐƐĆŽ ŶĂ ŝŵƉƌĞŶƐĂ Ă ƉĂƌƟƌ ĚĞ ϮϬϭϬ͘
ĞǀŝĚŽ ĂŽ ƉŝŽƌ ƚĞƌƌĞŵŽƚŽ ĚŽ ƉĂşƐ͕ ŵƵŝƚŽƐ ŚĂŝƟĂŶŽƐ ƌĞĚĞƐĐŽďƌŝƌĂŵ Ž ƌĂƐŝů ĐŽŵŽ ƌŽƚĂ ĂůƚĞƌŶĂƟǀĂ
ƉĂƌĂŵŝŐƌĂĕĆŽ͘KƉĂşƐũĄŚĂǀŝĂƐŝĚŽƵŵĂĂůƚĞƌŶĂƟǀĂƉĂƌĂŽƐŚĂŝƟĂŶŽƐĚĞƐĚĞϮϬϬϰ͕ĞŝƐƐŽƐĞĚĞǀĞă
ƌĞŽƌŝĞŶƚĂĕĆŽĚĂƉŽůşƟĐĂĞdžƚĞƌŶĂŶĂĐŝŽŶĂůƉĂƌĂĂůĐĂŶĕĂƌůŝĚĞƌĂŶĕĂƌĞŐŝŽŶĂůŶŽƐĂƐƐƵŶƚŽƐŚƵŵĂŶŝƚĄƌŝŽƐ͘
 ĚĞƐĐŽďĞƌƚĂ Ğ Ă ƉƌĞĨĞƌġŶĐŝĂ ƉĞůŽ ƌĂƐŝů ƚĂŵďĠŵ ƐŽĨƌĞƌĂŵ ŝŶĨůƵġŶĐŝĂ ĚĂ ƉƌĞƐĞŶĕĂ ĚŽ ĞdžĠƌĐŝƚŽ
ďƌĂƐŝůĞŝƌŽŶŽ,Ăŝƚŝ͕ƋƵĞŝŶƚĞŶƐŝĨŝĐŽƵĂƌĞůĂĕĆŽĚĞƉƌŽdžŝŵŝĚĂĚĞĞŶƚƌĞďƌĂƐŝůĞŝƌŽƐĞŚĂŝƚŝĂŶŽƐ͘ŵŵĞŝŽ
ĂĞƐƐĞĐůŝŵĂĂŵŝƐƚŽƐŽ͕ŽƐŚĂŝƚŝĂŶŽƐƉƌĞƐƵŵŝƌĂŵƋƵĞƐĞƌŝĂŵďĞŵĂĐŽůŚŝĚŽƐĞŵƵŵĂƉŽƐƐşǀĞůŵŝŐƌĂĕĆŽ
ĂŽƉĂşƐƋƵĞƉĂƐƐĂƌĂĂůŝĚĞƌĂƌĂŵŝƐƐĆŽĚĂKEh͘
EŽ ĞŶƚĂŶƚŽ͕ ŽƐ ŝŵŝŐƌĂŶƚĞƐ ŚĂŝƟĂŶŽƐ ƚġŵ ƐŽĨƌŝĚŽ ĂƚĂƋƵĞƐ džĞŶŽĨſďŝĐŽƐ ƉŽƌ ƉĂƌƚĞ ĚĂ ƉŽƉƵůĂĕĆŽ
ďƌĂƐŝůĞŝƌĂ͘ZĞĐĞŶƚĞŵĞŶƚĞ͕ƵŵĂĚĂƐŐƌĂŶĚĞƐĐŝĚĂĚĞƐďƌĂƐŝůĞŝƌĂƐƐĞƌǀŝƵĐŽŵŽƉĂůĐŽƉĂƌĂƵŵĂŵĂƌĐŚĂ
ĂŶƟͲŝŵŝŐƌĂĕĆŽ͕ĐŽŵĚĞŵŽŶƐƚƌĂĕƁĞƐĚĞƵŵĐƌĞƐĐĞŶƚĞĚŝƐĐƵƌƐŽĚĞſĚŝŽĞŵƌĞůĂĕĆŽĂƉŽǀŽƐŝŵŝŐƌĂŶƚĞƐ
ŵĂƌŐŝŶĂůŝnjĂĚŽƐ͘
KďƐĞƌǀĂͲƐĞ͕ ŶĂ ŵĂŶĞŝƌĂ ĐŽŵŽ ĞƐƐĞƐ ĚŝƐĐƵƌƐŽƐ ƐĞ ĐŽŶĨŽƌŵĂŵ͕ ƋƵĞ Ă ƌĞĂĕĆŽ ĚĞ ƵŵĂ ƉĂƌĐĞůĂ ĚŽƐ
ďƌĂƐŝůĞŝƌŽƐĂŽƐŝŵŝŐƌĂŶƚĞƐƐĞĚĄĞŵƚĞƌŵŽƐďĞŵĞƐƉĞĐşĮĐŽƐ͗ŽƐƋƵĞƐŽĨƌĞŵĐŽŵĂǀŝŽůġŶĐŝĂĚŽƐĂƚŽƐ
ĚĞdžĞŶŽĨŽďŝĂ͕ĞŵŐĞƌĂů͕ƐĆŽŶĞŐƌŽƐĞƚġŵŽƌŝŐĞŵĞŵƉĂşƐĞƐŵĂŝƐƉŽďƌĞƐ͘
^/>s͕͘͘^͖͘DKZ^͕D͘d͘ƉŽůşƟĐĂŵŝŐƌĂƚſƌŝĂďƌĂƐŝůĞŝƌĂƉĂƌĂƌĞĨƵŐŝĂĚŽƐĞĂŝŵŝŐƌĂĕĆŽŚĂŝƟĂŶĂ͘ZĞǀŝƐƚĂĚŽŝƌĞŝƚŽ.
^ĂŶƚĂƌƵnjĚŽ^Ƶů͕ǀ͘ϯ͕Ŷ͘ϱϬ͕Ɖ͘ϵϴͲϭϭϳ͕ƐĞƚͬ͘ĚĞnj͘ϮϬϭϲ;ĂĚĂƉƚĂĚŽͿ͘

ƉĂƌƟƌĚĂƐŝŶĨŽƌŵĂĕƁĞƐĚŽƚĞdžƚŽ͕ĐŽŶĐůƵŝͲƐĞƋƵĞ
A ŽƉƌŽĐĞƐƐŽĚĞĂĐŽůŚŝŵĞŶƚŽĚŽƐŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐƚĞŵƐŝĚŽƉĂƵƚĂĚŽƉŽƌĐĂƌĂĐƚĞƌşƐƟĐĂƐĨŽƌƚĞŵĞŶƚĞ
ĂƐƐŽĐŝĂĚĂƐĂŽƉŽǀŽďƌĂƐŝůĞŝƌŽ͗ĂƐŽůŝĚĂƌŝĞĚĂĚĞĞŽƌĞƐƉĞŝƚŽăƐĚŝĨĞƌĞŶĕĂƐ͘
B ĂƐƌĞĂĕƁĞƐdžĞŶſĨŽďĂƐĞƐƚĆŽƌĞůĂĐŝŽŶĂĚĂƐĂŽĨĂƚŽĚĞƋƵĞŽƐŝŵŝŐƌĂŶƚĞƐƐĆŽĐŽŶĐŽƌƌĞŶƚĞƐĚŝƌĞƚŽƐ
ƉĂƌĂ ŽƐ ƉŽƐƚŽƐ ĚĞ ƚƌĂďĂůŚŽ ĚĞ ŵĂŝŽƌ ƉƌĞƐƚşŐŝŽ ŶĂ ƐŽĐŝĞĚĂĚĞ͕ ĂƵŵĞŶƚĂŶĚŽ Ă ĚŝƐƉƵƚĂ ƉŽƌ ďŽĂƐ
ǀĂŐĂƐĚĞĞŵƉƌĞŐŽ͘
C ŽĂĐŽůŚŝŵĞŶƚŽƉƌŽŵŽǀŝĚŽƉĞůŽƐďƌĂƐŝůĞŝƌŽƐĂŽƐŝŵŝŐƌĂŶƚĞƐŽƌŝƵŶĚŽƐĚĞƉĂşƐĞƐĚŽůĞƐƚĞĞƵƌŽƉĞƵƚĞŶĚĞ
ĂƐĞƌƐĞŵĞůŚĂŶƚĞĂŽŽĨĞƌĞĐŝĚŽĂŽƐŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐ͕ƉŽŝƐŶŽƌĂƐŝůǀŝŐŽƌĂĂŝĚĞŝĂĚĞĚĞŵŽĐƌĂĐŝĂ
ƌĂĐŝĂůĞĚŽƌĞƐƉĞŝƚŽăƐĞƚŶŝĂƐ͘
D Ž ŶĂĐŝŽŶĂůŝƐŵŽ ĞdžĂĐĞƌďĂĚŽ ĚĞ ĐůĂƐƐĞƐ ƐŽĐŝĂŝƐ ŵĂŝƐ ĨĂǀŽƌĞĐŝĚĂƐ͕ ŶŽ ƌĂƐŝů͕ ŵŽƟǀĂ Ă ƌĞũĞŝĕĆŽ ĂŽƐ
ŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐĞĂƉĞƌƐĞŐƵŝĕĆŽĐŽŶƚƌĂŽƐďƌĂƐŝůĞŝƌŽƐƋƵĞƉƌĞƚĞŶĚĞŵŵŽƌĂƌĨŽƌĂĚŽƐĞƵƉĂşƐĞŵ
ďƵƐĐĂĚĞŵĞůŚŽƌĞƐĐŽŶĚŝĕƁĞƐĚĞǀŝĚĂ͘
E Ă ĐƌĞƐĐĞŶƚĞ ŽŶĚĂ ĚĞ džĞŶŽĨŽďŝĂ ƋƵĞ ǀĞŵ ƐĞ ĚĞƐƚĂĐĂŶĚŽ ŶŽ ƌĂƐŝů ĞǀŝĚĞŶĐŝĂ ƋƵĞ Ž ƉƌĞĐŽŶĐĞŝƚŽ Ğ Ă
ƌĞũĞŝĕĆŽƉŽƌƉĂƌƚĞĚŽƐďƌĂƐŝůĞŝƌŽƐĞŵƌĞůĂĕĆŽĂŽƐŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐĠƉĂƵƚĂĚĂƉĞůĂĚŝƐĐƌŝŵŝŶĂĕĆŽ
ƐŽĐŝĂůĞƉĞůŽƌĂĐŝƐŵŽ͘
ƌĞĂůŝǀƌĞ

10 SISTEMAS DE INFORMAÇÃO
*R40201711*
QUESTÃO 07
 ƉƌŽĚƵĕĆŽ ĂƌƚĞƐĂŶĂů ĚĞ ƉĂŶĞůĂ ĚĞ ďĂƌƌŽ Ġ ƵŵĂ ĚĂƐ ŵĂŝŽƌĞƐ ĞdžƉƌĞƐƐƁĞƐ ĚĂ ĐƵůƚƵƌĂ ƉŽƉƵůĂƌ ĚŽ
ƐƉşƌŝƚŽ^ĂŶƚŽ͘ƚĠĐŶŝĐĂĚĞƉƌŽĚƵĕĆŽƉŽƵĐŽŵƵĚŽƵĞŵŵĂŝƐĚĞϰϬϬĂŶŽƐ͕ĚĞƐĚĞƋƵĂŶĚŽĂƉĂŶĞůĂ
ĚĞďĂƌƌŽĞƌĂƉƌŽĚƵnjŝĚĂĞŵĐŽŵƵŶŝĚĂĚĞƐŝŶĚşŐĞŶĂƐ͘ƚƵĂůŵĞŶƚĞ͕ĂƉƌĞƐĞŶƚĂͲƐĞĐŽŵŵŽĚĞůĂŐĞŵ
ƉƌſƉƌŝĂĞŽƌŝŐŝŶĂů͕ĂĚĂƉƚĂĚĂăƐŶĞĐĞƐƐŝĚĂĚĞƐĨƵŶĐŝŽŶĂŝƐĚĂĐƵůŝŶĄƌŝĂƚşƉŝĐĂĚĂƌĞŐŝĆŽ͘ƐĂƌƚĞƐĆƐ͕
ǀŝŶĐƵůĂĚĂƐăƐƐŽĐŝĂĕĆŽĚĂƐWĂŶĞůĞŝƌĂƐĚĞ'ŽŝĂďĞŝƌĂƐ͕ĚŽŵƵŶŝĐşƉŝŽĚĞsŝƚſƌŝĂͲ^͕ƚƌĂďĂůŚĂŵĞŵ
ƵŵŐĂůƉĆŽĐŽŵĐĂďŝŶĞƐŝŶĚŝǀŝĚƵĂŝƐƉƌĞƉĂƌĂĚĂƐƉĂƌĂĂƌĞĂůŝnjĂĕĆŽĚĞƚŽĚĂƐĂƐĞƚĂƉĂƐĚĞƉƌŽĚƵĕĆŽ͘
WĂƌĂĨĂnjĞƌĂƐƉĂŶĞůĂƐ͕ĂƐĂƌƚĞƐĆƐƌĞƚŝƌĂŵĂĂƌŐŝůĂĚŽsĂůĞĚŽDƵůĞŵďĄĞĚŽŵĂŶŐƵĞnjĂůƋƵĞŵĂƌŐĞŝĂ
ĂƌĞŐŝĆŽĞĐŽůĞƚĂŵĂĐĂƐĐĂĚĂRhysophora mangle͕ƉŽƉƵůĂƌŵĞŶƚĞĐŚĂŵĂĚĂĚĞŵĂŶŐƵĞǀĞƌŵĞůŚŽ͘
Ă ĐĂƐĐĂ ĚĞƐƐĂ ƉůĂŶƚĂ ĂƐ ĂƌƚĞƐĆƐ ƌĞƚŝƌĂŵ Ă ƚŝŶƚƵƌĂ ŝŵƉĞƌŵĞĂďŝůŝnjĂŶƚĞ ĐŽŵ Ă ƋƵĂů ĂĕŽŝƚĂŵ ĂƐ
ƉĂŶĞůĂƐĂŝŶĚĂƋƵĞŶƚĞƐ͘WŽƌƚƌĂĚŝĕĆŽ͕ĂƐĂƵƚġŶƚŝĐĂƐŵŽƋƵĞĐĂĞƚŽƌƚĂĐĂƉŝdžĂďĂƐ͕ĚŽŝƐƉƌĂƚŽƐƚşƉŝĐŽƐ
ƌĞŐŝŽŶĂŝƐ͕ĚĞǀĞŵƐĞƌƐĞƌǀŝĚĂƐŶĂƐƉĂŶĞůĂƐĚĞďĂƌƌŽĂƐƐŝŵƉƌŽĚƵnjŝĚĂƐ͘ƐƐĂĨƵƐĆŽĞŶƚƌĞĂƐƉĂŶĞůĂƐ
ĚĞďĂƌƌŽĞŽƐƉƌĂƚŽƐƉƌĞƉĂƌĂĚŽƐĐŽŵĨƌƵƚŽƐĚŽŵĂƌ͕ƉƌŝŶĐŝƉĂůŵĞŶƚĞĂŵŽƋƵĞĐĂ͕ƉĞůŽŵĞŶŽƐŶŽ
ĞƐƚĂĚŽĚŽƐƉşƌŝƚŽ^ĂŶƚŽ͕ĨĂnjƉĂƌƚĞĚĂƐƚƌĂĚŝĕƁĞƐĚĞŝdžĂĚĂƐƉĞůĂƐĐŽŵƵŶŝĚĂĚĞƐŝŶĚşŐĞŶĂƐ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ǀŝƚŽƌŝĂ͘ĞƐ͘ŐŽǀ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϰũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ŽŵŽ ƉƌŝŶĐŝƉĂů ĞůĞŵĞŶƚŽ ĐƵůƚƵƌĂů ŶĂ ĞůĂďŽƌĂĕĆŽ ĚĞ ƉƌĂƚŽƐ ơƉŝĐŽƐ ĚĂ ĐƵůƚƵƌĂ ĐĂƉŝdžĂďĂ͕ Ă ƉĂŶĞůĂ ĚĞ
ďĂƌƌŽ ĚĞ 'ŽŝĂďĞŝƌĂƐ ĨŽŝ ƚŽŵďĂĚĂ͕ Ğŵ ϮϬϬϮ͕ ƚŽƌŶĂŶĚŽͲƐĞ Ă ƉƌŝŵĞŝƌĂ ŝŶĚŝĐĂĕĆŽ ŐĞŽŐƌĄĮĐĂ ďƌĂƐŝůĞŝƌĂ
ŶĂĄƌĞĂĚŽĂƌƚĞƐĂŶĂƚŽ͕ĐŽŶƐŝĚĞƌĂĚĂďĞŵŝŵĂƚĞƌŝĂů͕ƌĞŐŝƐƚƌĂĚŽĞƉƌŽƚĞŐŝĚŽŶŽ/ŶƐƟƚƵƚŽĚŽWĂƚƌŝŵƀŶŝŽ
,ŝƐƚſƌŝĐŽĞƌơƐƟĐŽEĂĐŝŽŶĂů;/ƉŚĂŶͿ͕ŶŽ>ŝǀƌŽĚĞZĞŐŝƐƚƌŽĚŽƐ^ĂďĞƌĞƐĞĚĞĐůĂƌĂĚĂƉĂƚƌŝŵƀŶŝŽĐƵůƚƵƌĂů
ĚŽƌĂƐŝů͘
^/>s͕͘ŽŵƵŶŝĚĂĚĞƚƌĂĚŝĐŝŽŶĂů͕ƉƌĄƟĐĂƐĐŽůĞƟǀĂƐĞƌĞĐŽŶŚĞĐŝŵĞŶƚŽ͗ŶĂƌƌĂƟǀĂƐĐŽŶƚĞŵƉŽƌąŶĞĂƐĚŽƉĂƚƌŝŵƀŶŝŽĐƵůƚƵƌĂů͘
ϰϬΣŶĐŽŶƚƌŽŶƵĂůĚĂŶƉŽĐƐ͘ĂdžĂŵďƵ͕ϮϬϭϲ;ĂĚĂƉƚĂĚŽͿ͘

ƚƵĂůŵĞŶƚĞ͕ŽƚƌĂďĂůŚŽĨŽŝƉƌŽĮƐƐŝŽŶĂůŝnjĂĚŽĞĂĐŽŶĐŽƌƌġŶĐŝĂƉĂƌĂĂƚĞŶĚĞƌĂŽŵĞƌĐĂĚŽĮĐŽƵŵĂŝƐĂĐŝƌƌĂĚĂ͕
Ă ƉƌŽĚƵĕĆŽ ƋƵĞ ƐĞ ĚĞƐĞŶǀŽůǀĞ ŶŽ ŐĂůƉĆŽ ŐĂŶŚŽƵ Ƶŵ ƌŝƚŵŽ ŵĂŝƐ ĞŵƉƌĞƐĂƌŝĂů ĐŽŵ ŵĂŝŽƌ ǀŝƐŝďŝůŝĚĂĚĞ
ƉƵďůŝĐŝƚĄƌŝĂ͕ĞŶƋƵĂŶƚŽĂƐƉĂŶĞůĞŝƌĂƐĚĞĨƵŶĚŽĚĞƋƵŝŶƚĂůƐĞƋƵĞŝdžĂŵĚĞĮĐĂƌĞŵŽĨƵƐĐĂĚĂƐĐŽŵĞƌĐŝĂůŵĞŶƚĞ
ĚĞƉŽŝƐƋƵĞŽŐĂůƉĆŽŐĂŶŚŽƵŶŽƚŽƌŝĞĚĂĚĞ͘
DZ>K͕W͘ZĞƉĞŶƐĂŶĚŽĂƚƌĂĚŝĕĆŽ͗ĂŵŽƋƵĞĐĂĐĂƉŝdžĂďĂĞĂĐŽŶƐƚƌƵĕĆŽĚĂŝĚĞŶƟĚĂĚĞůŽĐĂů͘
/ŶƚĞƌƐĞĕƁĞƐ͘ZŝŽĚĞ:ĂŶĞŝƌŽ͘ǀ͘ϭϯ͕Ŷ͘ϭ͕ϮϬϭϭ;ĂĚĂƉƚĂĚŽͿ͘

ŽŵďĂƐĞŶĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂƐƐŝŶĂůĞĂĂůƚĞƌŶĂƟǀĂĐŽƌƌĞƚĂ͘

A  ƉƌŽĚƵĕĆŽ ĚĂƐ ƉĂŶĞůĂƐ ĚĞ ďĂƌƌŽ ĂďƌĂŶŐĞ ŝŶƚĞƌƌĞůĂĕƁĞƐ ĐŽŵ Ă ŶĂƚƵƌĞnjĂ ůŽĐĂů͕ ĚĞ ŽŶĚĞ ƐĞ ĞdžƚƌĂŝ Ă
ŵĂƚĠƌŝĂͲƉƌŝŵĂŝŶĚŝƐƉĞŶƐĄǀĞůăĐŽŶĨĞĐĕĆŽĚĂƐƉĞĕĂƐĐĞƌĂŵŝƐƚĂƐ͘
B ƌĞůĂĕĆŽĞŶƚƌĞĂƐƚƌĂĚŝĕƁĞƐĚĂƐƉĂŶĞůĂƐĚĞďĂƌƌŽĞŽƉƌĂƚŽơƉŝĐŽĚĂĐƵůŝŶĄƌŝĂŝŶĚşŐĞŶĂƉĞƌŵĂŶĞĐĞ
ŝŶĂůƚĞƌĂĚĂ͕ŽƋƵĞǀŝĂďŝůŝnjĂĂŵĂŶƵƚĞŶĕĆŽĚĂŝĚĞŶƟĚĂĚĞĐƵůƚƵƌĂůĐĂƉŝdžĂďĂ͘
C ĚĞŵĂŶĚĂƉŽƌďĞŶƐĐƵůƚƵƌĂŝƐƉƌŽĚƵnjŝĚŽƐƉŽƌĐŽŵƵŶŝĚĂĚĞƐƚƌĂĚŝĐŝŽŶĂŝƐŝŶƐĞƌĞŽŽİĐŝŽĚĂƐƉĂŶĞůĞŝƌĂƐŶŽ
ŵĞƌĐĂĚŽĐŽŵĞƌĐŝĂů͕ĐŽŵƌĞƚŽƌŶŽƐƉŽƐŝƟǀŽƐƉĂƌĂƚŽĚĂĂĐŽŵƵŶŝĚĂĚĞ͘
D ŝŶƐĞƌĕĆŽĚĂƐƉĂŶĞůĂƐĚĞďĂƌƌŽŶŽŵĞƌĐĂĚŽƚƵƌşƐƟĐŽƌĞĚƵnjĂĚŝŵĞŶƐĆŽŚŝƐƚſƌŝĐĂ͕ĐƵůƚƵƌĂůĞĞƐƚĠƟĐĂĚŽ
ŽİĐŝŽĚĂƐƉĂŶĞůĞŝƌĂƐăĚŝŵĞŶƐĆŽĞĐŽŶƀŵŝĐĂĚĂĐŽŵĞƌĐŝĂůŝnjĂĕĆŽĚĞƉƌŽĚƵƚŽƐĂƌƚĞƐĂŶĂŝƐ͘
E K ŽİĐŝŽ ĚĂƐ ƉĂŶĞůĞŝƌĂƐ ƌĞƉƌĞƐĞŶƚĂ ƵŵĂ ĨŽƌŵĂ ĚĞ ƌĞƐŝƐƚġŶĐŝĂ ƐŽĐŝŽĐƵůƚƵƌĂů ĚĂ ĐŽŵƵŶŝĚĂĚĞ ƚƌĂĚŝĐŝŽŶĂů
ŶĂŵĞĚŝĚĂĞŵƋƵĞŽĞƐƚĂĚŽĚŽƐƉşƌŝƚŽ^ĂŶƚŽŵĂŶƚĠŵͲƐĞĂůŚĞŝŽĂŽƐŵŽĚŽƐĚĞƉƌŽĚƵĕĆŽ͕ĚŝǀƵůŐĂĕĆŽĞ
ĐŽŵĞƌĐŝĂůŝnjĂĕĆŽĚŽƐƉƌŽĚƵƚŽƐ͘

SISTEMAS DE INFORMAÇÃO 11
*R40201712*
QUESTÃO 08
KƐ KďũĞƚŝǀŽƐ ĚĞ ĞƐĞŶǀŽůǀŝŵĞŶƚŽ ^ƵƐƚĞŶƚĄǀĞů ;K^Ϳ ĐŽŵƉƁĞŵ ƵŵĂ ĂŐĞŶĚĂ ŵƵŶĚŝĂů ĂĚŽƚĂĚĂ
ĚƵƌĂŶƚĞĂƷƉƵůĂĚĂƐEĂĕƁĞƐhŶŝĚĂƐƐŽďƌĞŽĞƐĞŶǀŽůǀŝŵĞŶƚŽ^ƵƐƚĞŶƚĄǀĞů͕ĞŵƐĞƚĞŵďƌŽĚĞϮϬϭϱ͘
EĞƐƐĂ ĂŐĞŶĚĂ͕ ƌĞƉƌĞƐĞŶƚĂĚĂ ŶĂ ĨŝŐƵƌĂ Ă ƐĞŐƵŝƌ͕ ƐĆŽ ƉƌĞǀŝƐƚĂƐ ĂĕƁĞƐ Ğŵ ĚŝǀĞƌƐĂƐ ĄƌĞĂƐ ƉĂƌĂ Ž
ĞƐƚĂďĞůĞĐŝŵĞŶƚŽĚĞƉĂƌĐĞƌŝĂƐ͕ŐƌƵƉŽƐĞƌĞĚĞƐƋƵĞĨĂǀŽƌĞĕĂŵŽĐƵŵƉƌŝŵĞŶƚŽĚĞƐƐĞƐŽďũĞƚŝǀŽƐ͘

ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ƐƚŽĐŬŚŽůŵƌĞƐŝůŝĞŶĐĞ͘ŽƌŐх͘ĐĞƐƐŽĞŵ͗ϮϲƐĞƚ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ŽŶƐŝĚĞƌĂŶĚŽƋƵĞŽƐK^ĚĞǀĞŵƐĞƌŝŵƉůĞŵĞŶƚĂĚŽƐƉŽƌŵĞŝŽĚĞĂĕƁĞƐƋƵĞŝŶƚĞŐƌĞŵĂĞĐŽŶŽŵŝĂ͕
ĂƐŽĐŝĞĚĂĚĞĞĂďŝŽƐĨĞƌĂ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ K ĐĂƉŝƚĂů ŚƵŵĂŶŽ ĚĞǀĞ ƐĞƌ ĐĂƉĂĐŝƚĂĚŽ ƉĂƌĂ ĂƚĞŶĚĞƌ ăƐ ĚĞŵĂŶĚĂƐ ƉŽƌ ƉĞƐƋƵŝƐĂ Ğ ŝŶŽǀĂĕĆŽ Ğŵ
ĄƌĞĂƐĞƐƚƌĂƚĠŐŝĐĂƐƉĂƌĂŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƐƵƐƚĞŶƚĄǀĞů͘
//͘  ƉĂĚƌŽŶŝnjĂĕĆŽ ĐƵůƚƵƌĂů ĚŝŶĂŵŝnjĂ Ă ĚŝĨƵƐĆŽ ĚŽ ĐŽŶŚĞĐŝŵĞŶƚŽ ĐŝĞŶơĮĐŽ Ğ ƚĞĐŶŽůſŐŝĐŽ ĞŶƚƌĞ ĂƐ
ŶĂĕƁĞƐƉĂƌĂĂƉƌŽŵŽĕĆŽĚŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƐƵƐƚĞŶƚĄǀĞů͘
///͘ KƐƉĂşƐĞƐĚĞǀĞŵŝŶĐĞŶƟǀĂƌƉŽůşƟĐĂƐĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚŽĞŵƉƌĞĞŶĚĞĚŽƌŝƐŵŽĞĚĞĂƟǀŝĚĂĚĞƐ
ƉƌŽĚƵƟǀĂƐĐŽŵŐĞƌĂĕĆŽĚĞĞŵƉƌĞŐŽƐƋƵĞŐĂƌĂŶƚĂŵĂĚŝŐŶŝĚĂĚĞĚĂƉĞƐƐŽĂŚƵŵĂŶĂ͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A //͕ĂƉĞŶĂƐ͘
B ///͕ĂƉĞŶĂƐ͘
C /Ğ//͕ĂƉĞŶĂƐ͘
D /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘

12 SISTEMAS DE INFORMAÇÃO
*R40201713*
KDWKEEd^W1&/K
QUESTÃO DISCURSIVA 03
hŵĂ /ŶƐƟƚƵŝĕĆŽ ĚĞ ĚƵĐĂĕĆŽ ^ƵƉĞƌŝŽƌ ;/^Ϳ ĞƐƚĄ ĐŽŶƐƚƌƵŝŶĚŽ ƐĞƵ ŶŽǀŽ WůĂŶĞũĂŵĞŶƚŽ ƐƚƌĂƚĠŐŝĐŽ ĚĞ
dĞĐŶŽůŽŐŝĂĚĂ/ŶĨŽƌŵĂĕĆŽ;Wd/ͿĞĐŽŶƚƌĂƚŽƵƵŵĚŝƌĞƚŽƌĚĞd/ƉĂƌĂĐŽŶĐĞďĞƌĞĞdžĞĐƵƚĂƌƵŵƉƌŽũĞƚŽĚĞ
ƚƌĂŶƐĨŽƌŵĂĕĆŽĚŝŐŝƚĂůŶĂŝŶƐƟƚƵŝĕĆŽ͕ĐŽŶƐŝĚĞƌĂĚĂĐŽŵŽƵŵƉƌĠͲƌĞƋƵŝƐŝƚŽƉĂƌĂĂĐŽŶƐƚƌƵĕĆŽĚŽWd/͘
/^ĂŝŶĚĂŶĆŽƉŽƐƐƵŝƵŵĂĞƐƚƌĂƚĠŐŝĂĐůĂƌĂĚĞŶĞŐſĐŝŽĨƌĞŶƚĞăŶŽǀĂĚŝŶąŵŝĐĂĚĞŵĞƌĐĂĚŽĞƐĞƵĐŽƌƉŽ
ĚĞ ĚŝƌĞƚŽƌĞƐ ĂĐƌĞĚŝƚĂ ƋƵĞ ƚŽĚŽƐ ŽƐ ƐĞƌǀŝĕŽƐ͕ ŝŶĐůƵƐŝǀĞ ŽƐ ĚĞ d/͕ ĚĞǀĂŵ ĞƐƚĂƌ ĐĞŶƚƌĂůŝnjĂĚŽƐ ŶĂ ƉƌſƉƌŝĂ
ŝŶƐƟƚƵŝĕĆŽ͘ ŶĂůŝƐĂŶĚŽ Ă ĞƐƚƌƵƚƵƌĂ ĚĂ /^͕ Ž ĚŝƌĞƚŽƌ ĚĞ d/ ƉĞƌĐĞďĞƵ ƋƵĞ ĂŝŶĚĂ ŶĆŽ ĞdžŝƐƟĂ Ƶŵ ƐĞƚŽƌ
ĞƐƉĞĐşĮĐŽƉĂƌĂĂƟǀŝĚĂĚĞƐƌĞůĂĐŝŽŶĂĚĂƐĂŽŵĂƌŬĞƟŶŐĚŝŐŝƚĂůĚĂŝŶƐƟƚƵŝĕĆŽ͘^ƵŐĞƌŝƵ͕ĂƐƐŝŵ͕ĂƚĞƌĐĞŝƌŝnjĂĕĆŽ
ĚĞƚŽĚŽƐŽƐƐĞƌǀŝĕŽƐƌĞůĂĐŝŽŶĂĚŽƐĂĞƐƐĂĂƟǀŝĚĂĚĞĞ͕ĐŽŵŝƐƐŽ͕ĂĚĞƐĐĞŶƚƌĂůŝnjĂĕĆŽĚĞĂůŐƵŶƐƐĞƌǀŝĕŽƐĚĞd/͘
ƐƐĂŝŶŝĐŝĂƟǀĂŐĞƌŽƵĚĞƐĐŽŶĨŽƌƚŽĞŶƚƌĞŽƐĚŝƌĞƚŽƌĞƐĚĂ/^͕ƋƵĞƉƌŽŶƚĂŵĞŶƚĞĐŽŶǀŽĐĂƌĂŵƵŵĂƌĞƵŶŝĆŽ
ƉĂƌĂƋƵĞĞƐƐĞĚŝƌĞƚŽƌĞƐĐůĂƌĞĐĞƐƐĞŽƐŵŽƟǀŽƐƋƵĞŽůĞǀĂƌĂŵĂƐƵŐĞƌŝƌĂƚĞƌĐĞŝƌŝnjĂĕĆŽĚĂƐĂƟǀŝĚĂĚĞƐĞĚŽƐ
ƐĞƌǀŝĕŽƐĚŽŶŽǀŽƐĞƚŽƌ͘
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĂ ƐŝƚƵĂĕĆŽ͕ ĂƉƌĞƐĞŶƚĞ͕ ŶĂ ĐŽŶĚŝĕĆŽ ĚĞ ĚŝƌĞƚŽƌ ĚĞ d/͕ ĂƌŐƵŵĞŶƚŽƐ ƉĂƌĂ ĐŽŶǀĞŶĐĞƌ ŽƐ
ĚĞŵĂŝƐĚŝƌĞƚŽƌĞƐĚĞƋƵĞĂƐƵĂƐƵŐĞƐƚĆŽĠĂŵĂŝƐĂĚĞƋƵĂĚĂĨƌĞŶƚĞăƐŵƵĚĂŶĕĂƐĚŽŵĞƌĐĂĚŽ͘ŵƐĞƵƚĞdžƚŽ͕
ĂďŽƌĚĞŽƐƐĞŐƵŝŶƚĞƐĂƐƉĞĐƚŽƐ͗
ͻ ĂƐĂƟǀŝĚĂĚĞƐƌĞůĂĐŝŽŶĂĚĂƐă'ŽǀĞƌŶĂŶĕĂĚĞd/ƋƵĞƉŽĚĞŵƐĞƌĂƉůŝĐĂĚĂƐŶĂ/^͖
ͻ ŽƐĂƐƉĞĐƚŽƐ ŽƌŐĂŶŝnjĂĐŝŽŶĂŝƐ ĂƐĞƌĞŵĐŽŶƐŝĚĞƌĂĚŽƐƉĂƌĂĂƚŽŵĂĚĂĚĞĚĞĐŝƐĆŽŶĂĞůĂďŽƌĂĕĆŽ
ĚŽWd/͘
;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ

RASCUNHO
1

10

11

12

ϭϯ

14

15

ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO ϭϯ
*R40201714*
Yh^dK/^hZ^/sϬϰ
ĮŐƵƌĂĂƐĞŐƵŝƌƌĞƉƌĞƐĞŶƚĂƵŵĂƉůĂŶƚĂĕĆŽĚĞĐĂĨĠĐŽŵdžĐŽůƵŶĂƐĞLJůŝŶŚĂƐ͘EĞƐƐĂĮŐƵƌĂ͕ĂƐƌĞŐŝƁĞƐĐŽŵ
ŽƐĐĂĨĞĞŝƌŽƐƉůĂŶƚĂĚŽƐƐĆŽĂƐƋƵĞĞƐƚĆŽĐŽŵŽƐĞƐƉĂĕŽƐƉƌĞĞŶĐŚŝĚŽƐ͕ĞĂƐƌĞŐŝƁĞƐĐŽŵĨĂůŚĂƐĚĞƉůĂŶƟŽƐ
ƐĆŽĂƐƋƵĞĂƉƌĞƐĞŶƚĂŵƐĞƵƐĞƐƉĂĕŽƐǀĂnjŝŽƐ͘

ŽŶƐŝĚĞƌĂŶĚŽ ƵŵĂ ƐŽůƵĕĆŽ ĂůŐŽƌşƚŵŝĐĂ ƉĂƌĂ ĐŽŶƚĂƌ Ă ƋƵĂŶƟĚĂĚĞ ĚĞ ĨĂůŚĂƐ ĚĞ ƉůĂŶƟŽ ĚŽ ĐĂĨĞnjĂů
ƌĞƉƌĞƐĞŶƚĂĚŽŶĂĮŐƵƌĂ͕ĨĂĕĂŽƋƵĞƐĞƉĞĚĞŶŽƐŝƚĞŶƐĂƐĞŐƵŝƌ͘
ĂͿ /ŶĚŝƋƵĞŽƟƉŽĚĞĞƐƚƌƵƚƵƌĂĚĞĚĂĚŽƐƵƟůŝnjĂĚĂŶĂƐŽůƵĕĆŽ͕ũƵƐƟĮĐĂŶĚŽĂƐƵĂƌĞƐƉŽƐƚĂ͘;ǀĂůŽƌ͗ϰ͕ϬƉŽŶƚŽƐͿ
ďͿ ƐĐƌĞǀĂŽĂůŐŽƌŝƚŵŽĚĂƐŽůƵĕĆŽĞŵƉƐĞƵĚŽĐſĚŝŐŽŽƵĞŵůŝŶŐƵĂŐĞŵĚĞƉƌŽŐƌĂŵĂĕĆŽ͘;ǀĂůŽƌ͗ϲ͕ϬƉŽŶƚŽƐͿ

RASCUNHO
1

10

11

12

ϭϯ

14

15

ƌĞĂůŝǀƌĞ

14 SISTEMAS DE INFORMAÇÃO
*R40201715*
Yh^dK/^hZ^/sϬϱ

ƵƌĂŶƚĞ ĂƐ KůŝŵƉşĂĚĂƐ ĚĞ ϮϬϭϲ͕ ĨŽƌĂŵ ĚŝƐƉƵƚĂĚĂƐ ŶŽǀĞ ĐŽŵƉĞƟĕƁĞƐ ŵĂƐĐƵůŝŶĂƐ Ğ ƐĞŝƐ ĐŽŵƉĞƟĕƁĞƐ
ĨĞŵŝŶŝŶĂƐ ĚĞ ƟƌŽ ĞƐƉŽƌƟǀŽ͘ WĂƌĂ ŽƐ :ŽŐŽƐ KůşŵƉŝĐŽƐ ĚĞ ϮϬϮϬ͕ ƉƌŽƉƁĞͲƐĞ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ Ƶŵ
ƐŝƐƚĞŵĂĚĞĂŐĞŶĚĂŵĞŶƚŽĚĞĐŽŵƉĞƟĕƁĞƐĚĞƟƌŽĞƐƉŽƌƟǀŽ͕ĐŽŵďĂƐĞŶĂƐ ĐŽŵƉĞƟĕƁĞƐƌĞĂůŝnjĂĚĂƐ ŶŽƐ
ƷůƟŵŽƐũŽŐŽƐ͘
EŽƟƌŽĞƐƉŽƌƟǀŽ͕ĐĂĚĂĐŽŵƉĞƟĕĆŽĠĐŽŵƉŽƐƚĂƉŽƌĞǀĞŶƚŽƐ͕ƋƵĞƉŽĚĞŵƐĞƌĂĨĂƐĞĐůĂƐƐŝĮĐĂƚſƌŝĂ͕ĂĨĂƐĞ
ĮŶĂůŽƵĂĐĞƌŝŵƀŶŝĂĚĞĞŶƚƌĞŐĂĚĞŵĞĚĂůŚĂƐ͘WĂƌĂĐĂĚĂĞǀĞŶƚŽ͕ĠƉƌĞĐŝƐŽƐĂďĞƌĂĚĂƚĂĚĞƌĞĂůŝnjĂĕĆŽ͕Ž
ŚŽƌĄƌŝŽĚĞŝŶşĐŝŽ͕ŽŚŽƌĄƌŝŽĞƐƟŵĂĚŽĚĞƚĠƌŵŝŶŽĞŽůŽĐĂů͕ƋƵĞƉŽĚĞƐĞƌƵŵĂĚĂƐĚŝǀĞƌƐĂƐƐĂůĂƐĚĞƟƌŽ
ŽƵ Ž ĐĂŵƉŽ ĚĞ ƟƌŽ ĞdžƚĞƌŶŽ͕ ĚĞƐƟŶĂĚŽ ăƐ ĐŽŵƉĞƟĕƁĞƐ ĚĞ ĨŽƐƐĂ ŽůşŵƉŝĐĂ Ğ skeet͘ Ɛ ĐŽŵƉĞƟĕƁĞƐ ƐĞ
ĚŝĨĞƌĞŶĐŝĂŵĞŵĨƵŶĕĆŽĚĞƚƌġƐĐĂƌĂĐƚĞƌşƐƟĐĂƐ͗
ͻ ŽĞƋƵŝƉĂŵĞŶƚŽƵƟůŝnjĂĚŽ͕ƋƵĞƉŽĚĞƐĞƌƉŝƐƚŽůĂ͕ĐĂƌĂďŝŶĂŽƵĞƐƉŝŶŐĂƌĚĂ͖
ͻ ŽƟƉŽĚĞĂůǀŽĞĂĚŝƐƚąŶĐŝĂ͕ƋƵĞƉŽĚĞƐĞƌƵŵĂůǀŽĮdžŽĞŵĚŝƐƚąŶĐŝĂƐĚĞϭϬŵ͕ϮϱŵŽƵϱϬŵŽƵ
ƉƌĂƚŽƐůĂŶĕĂĚŽƐƋƵĞĚĞǀĞŵƐĞƌĂƟŶŐŝĚŽƐŶŽĂƌ͖
ͻ ĂƉŽƐŝĕĆŽĚŽĂƟƌĂĚŽƌĂŽĚŝƐƉĂƌĂƌ͕ƋƵĞƉŽĚĞƐĞƌĚĞŝƚĂĚŽ͕ĂũŽĞůŚĂĚŽŽƵĞŵƉĠ͘
ƐĐŽŵƉĞƟĕƁĞƐĚĞƟƌŽĞƐƉŽƌƟǀŽƌĞĂůŝnjĂĚĂƐŶŽƐƷůƟŵŽƐ:ŽŐŽƐKůşŵƉŝĐŽƐĚĞϮϬϭϲĞƐƚĆŽĂƉƌĞƐĞŶƚĂĚĂƐŶŽ
ƋƵĂĚƌŽĂƐĞŐƵŝƌ͘

ŽŵƉĞƟĕƁĞƐŵĂƐĐƵůŝŶĂƐ ŽŵƉĞƟĕƁĞƐĨĞŵŝŶŝŶĂƐ

WŝƐƚŽůĂĚĞĂƌϭϬŵ WŝƐƚŽůĂĚĞĂƌϭϬŵ
ĂƌĂďŝŶĂĚĞĂƌϭϬŵ ĂƌĂďŝŶĂĚĞĂƌϭϬŵ
WŝƐƚŽůĂƌĄƉŝĚĂϮϱŵ WŝƐƚŽůĂϮϱŵ
WŝƐƚŽůĂϱϬŵ ĂƌĂďŝŶĂƚƌġƐƉŽƐŝĕƁĞƐϱϬŵ
ĂƌĂďŝŶĂĚĞŝƚĂĚŽϱϬŵ Skeet
ĂƌĂďŝŶĂƚƌġƐƉŽƐŝĕƁĞƐϱϬŵ &ŽƐƐĂŽůşŵƉŝĐĂ
Skeet
&ŽƐƐĂŽůşŵƉŝĐĂ
&ŽƐƐĂŽůşŵƉŝĐĂĚƵƉůĂ

ƐĐŽŵƉĞƟĕƁĞƐĚĞƐƐĂŵŽĚĂůŝĚĂĚĞĐŽŶƚĂŵĐŽŵĂƚůĞƚĂƐĚĞĚŝǀĞƌƐŽƐƉĂşƐĞƐ͕ƐĞŶĚŽƋƵĞĐĂĚĂĂƚůĞƚĂƉŽĚĞ
ƉĂƌƟĐŝƉĂƌĚĞƵŵĂŽƵŵĂŝƐĐŽŵƉĞƟĕƁĞƐ͕ĚĞƐĚĞƋƵĞĞƐƚĞũĂĚĞǀŝĚĂŵĞŶƚĞĐůĂƐƐŝĮĐĂĚŽ͘WĂƌĂĐĂĚĂĂƚůĞƚĂ͕Ġ
ƉƌĞĐŝƐŽƌĞŐŝƐƚƌĂƌŽŶŽŵĞ͕ŽƉĂşƐĞŽĐŽŵŝƚġŽůşŵƉŝĐŽŶĂĐŝŽŶĂůƋƵĞƌĞƉƌĞƐĞŶƚĂ͕ĂůĠŵĚĂƐĐŽŵƉĞƟĕƁĞƐƋƵĞ
ŝƌĄĚŝƐƉƵƚĂƌ͘
ŽŶƐŝĚĞƌĂŶĚŽŽĚŽŵşŶŝŽĂƉƌĞƐĞŶƚĂĚŽŶŽƚĞdžƚŽ͕ĞůĂďŽƌĞƵŵĚŝĂŐƌĂŵĂĚĞĐůĂƐƐĞĚĂhD>ƉĂƌĂĞƐƐĞƐŝƐƚĞŵĂ͕
ŝĚĞŶƟĮĐĂŶĚŽĂƐĐůĂƐƐĞƐ;ŶŽŵĄdžŝŵŽƐĞŝƐͿ͕ŽƐĂƚƌŝďƵƚŽƐĞŽƐƌĞůĂĐŝŽŶĂŵĞŶƚŽƐ͘;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ

SISTEMAS DE INFORMAÇÃO 15
*R40201716*
RASCUNHO
1

10

11

12

ϭϯ

14

15

ƌĞĂůŝǀƌĞ

16 SISTEMAS DE INFORMAÇÃO
*R40201717*
QUESTÃO 09 QUESTÃO 10
EĂĨĂƐĞĚĞůĞǀĂŶƚĂŵĞŶƚŽĚĞƌĞƋƵŝƐŝƚŽƐĚŽƉƌŽĐĞƐƐŽ K 'ƵŝĂ ĚŽ ŽŶŚĞĐŝŵĞŶƚŽ Ğŵ 'ĞƌĞŶĐŝĂŵĞŶƚŽ
ĚĞ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ƐŽŌǁĂƌĞ͕ ĚĞǀĞŵͲƐĞ ĚĞ WƌŽũĞƚŽƐ ;Project Management Body of
ŝĚĞŶƟĮĐĂƌ ĂƐ ƌĞŐƌĂƐ ĚĞ ŶĞŐſĐŝŽ͕ ŽƐ ƌĞƋƵŝƐŝƚŽƐ <ŶŽǁůĞĚŐĞ Ͳ WDK<Ϳ ŝŶĐůƵŝ Ž ŐĞƌĞŶĐŝĂŵĞŶƚŽ ĚĞ
ĨƵŶĐŝŽŶĂŝƐĞŽƐƌĞƋƵŝƐŝƚŽƐŶĆŽĨƵŶĐŝŽŶĂŝƐĚŽƐŝƐƚĞŵĂ͘ ƌŝƐĐŽƐĐŽŵŽƵŵĂĚĂƐĄƌĞĂƐĚĞĐŽŶŚĞĐŝŵĞŶƚŽƋƵĞ
ŽŶƐŝĚĞƌĂŶĚŽƵŵĐĞŶĄƌŝŽĞŵƋƵĞƵŵǀĞŶĚĞĚŽƌĚĞ ĚĞǀĞŵƐĞƌŽďƐĞƌǀĂĚĂƐƉĂƌĂŽƐƵĐĞƐƐŽĚŽƉƌŽũĞƚŽ͘
ƐŽƌǀĞƚĞƐƚĞŶŚĂŽŽďũĞƟǀŽĚĞŐĞƌĞŶĐŝĂƌƐƵĂƐǀĞŶĚĂƐ KƐƌŝƐĐŽƐŝĚĞŶƟĮĐĂĚŽƐƐĆŽĂŶĂůŝƐĂĚŽƐĞŵĨƵŶĕĆŽĚĂ
ĐŽŵŽƵƐŽĚĞƵŵĂƉůŝĐĂƟǀŽ͕ĂǀĂůŝĞŽƐŝƚĞŶƐĂƐĞŐƵŝƌ͘ ƉƌŽďĂďŝůŝĚĂĚĞĚĞƐƵĂŽĐŽƌƌġŶĐŝĂĞĚŽŝŵƉĂĐƚŽƋƵĞ
ĐĂƵƐĂƌĆŽĂŽƉƌŽũĞƚŽ͕ĐĂƐŽŽĐŽƌƌĂŵ͘
/͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĞŶƚƌĞŐĂƌ Ž ƐŽƌǀĞƚĞ ĂŽ
ĐůŝĞŶƚĞ ƐŽŵĞŶƚĞ ŵĞĚŝĂŶƚĞ ƉĂŐĂŵĞŶƚŽ͖ ƌĞƐƉĞŝƚŽĚĂĚĞĮŶŝĕĆŽĚĞƌŝƐĐŽĞŵƵŵƉƌŽũĞƚŽ͕ĚĞ
ƌĞƋƵŝƐŝƚŽ ĨƵŶĐŝŽŶĂů͗ ƌĞĂďĂƐƚĞĐĞƌ Ž ĞƐƚŽƋƵĞ ĂĐŽƌĚŽ ĐŽŵ ĂƐ ŽƌŝĞŶƚĂĕƁĞƐ ĚŽ WDK<͕ ĂǀĂůŝĞ ĂƐ
ƋƵĂŶĚŽ Ă ƋƵĂŶƟĚĂĚĞ ĚĞ ƐŽƌǀĞƚĞƐ ĂƟŶŐŝƌ Ž ĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ŵşŶŝŵŽ͖ƌĞƋƵŝƐŝƚŽŶĆŽĨƵŶĐŝŽŶĂů͗ĞƐƉĞĐŝĮĐĂƌ /͘ KƐƌŝƐĐŽƐĞŵƵŵƉƌŽũĞƚŽƉŽĚĞŵŽĐŽƌƌĞƌĐŽŵ
ŽƚĞŵƉŽĚĞƌĞƐƉŽƐƚĂĚŽĂƉůŝĐĂƟǀŽ͘ ƉƌŽďĂďŝůŝĚĂĚĞĞŶƚƌĞϬĞϭϬϬй͘
//͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĂƉůŝĐĂƌ ƉƌŽŵŽĕƁĞƐ //͘ K ŝŵƉĂĐƚŽ ĚŽ ƌŝƐĐŽ͕ ĐĂƐŽ ŽĐŽƌƌĂ͕ ƉŽĚĞ ƐĞƌ
ǀŝŐĞŶƚĞƐ ŶĂ ƌĞĂůŝnjĂĕĆŽ ĚĂ ǀĞŶĚĂ͖ ƌĞƋƵŝƐŝƚŽ ƉŽƐŝƟǀŽŽƵŶĞŐĂƟǀŽ͘
ĨƵŶĐŝŽŶĂů͗ĐĂůĐƵůĂƌĂƋƵĂŶƟĚĂĚĞĚĞƐŽƌǀĞƚĞƐ ///͘ ĞǀĞŵ ƐĞƌ ĚĞƐĐŽŶƐŝĚĞƌĂĚŽƐ ŽƐ ƌŝƐĐŽƐ ƋƵĞ
ŶĂ ĞƐƚŽƋƵĞ͖ ƌĞƋƵŝƐŝƚŽ ŶĆŽ ĨƵŶĐŝŽŶĂů͗ Ğdžŝďŝƌ ŶĆŽĂĨĞƚĂŵŽŽďũĞƟǀŽĚŽƉƌŽũĞƚŽ͘
ƌĞůĂƚſƌŝŽĐŽŵŽďĂůĂŶĕŽĚĞǀĞŶĚĂƐ͘ /s͘ KǀĂůŽƌĞƐƟŵĂĚŽƌĞĨĞƌĞŶƚĞĂŽŝŵƉĂĐƚŽĚĞǀĞ
///͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĂĐĞŝƚĂƌ ƐŽŵĞŶƚĞ ƐĞƌĚŝĨĞƌĞŶƚĞĚĞnjĞƌŽ͘
ƉĂŐĂŵĞŶƚŽƐ ĐŽŵ ĐĂƌƚĆŽ ĚĞ ĚĠďŝƚŽ ŽƵ
ĐƌĠĚŝƚŽ͖ ƌĞƋƵŝƐŝƚŽ ĨƵŶĐŝŽŶĂů͗ ĐŽŶƐƵůƚĂƌ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
Ă ƋƵĂŶƟĚĂĚĞ ĚĞ ǀĞŶĚĂƐ͖ ƌĞƋƵŝƐŝƚŽ ŶĆŽ A /Ğ///͘
ĨƵŶĐŝŽŶĂů͗ ǀĞƌŝĮĐĂƌ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ ĚĞ B /Ğ/s͘
ŝŶĚŝƐƉŽŶŝďŝůŝĚĂĚĞĚŽƐŝƐƚĞŵĂ͘
C //Ğ/s͘
/s͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĐŽŶĐĞĚĞƌ ĂŽƐ ĐůŝĞŶƚĞƐ
D /͕//Ğ///͘
ƋƵĞĐŽŵƉƌĂƌĞŵϮƐŽƌǀĞƚĞƐƵŵĚĞƐĐŽŶƚŽĚĞ
ϭϬй͖ ƌĞƋƵŝƐŝƚŽ ĨƵŶĐŝŽŶĂů͗ ƉƌŽĐĞƐƐĂƌ Ă ǀĞŶĚĂ E //͕///Ğ/s͘
ĚŽƐŽƌǀĞƚĞ͖ƌĞƋƵŝƐŝƚŽŶĆŽĨƵŶĐŝŽŶĂů͗ǀĞƌŝĮĐĂƌ ƌĞĂůŝǀƌĞ
Ž ƚĞŵƉŽ ŐĂƐƚŽ ĐŽŵ Ž ƚƌĞŝŶĂŵĞŶƚŽ ƉĂƌĂ Ă
ƵƟůŝnjĂĕĆŽĚŽĂƉůŝĐĂƟǀŽ͘
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĚĞƐĐƌĞǀĞĞŵ
A /Ğ//͘
B //Ğ///͘
C ///Ğ/s͘
D /͕//Ğ/s͘
E /͕///Ğ/s͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO 17
*R40201718*
QUESTÃO 11
K ĚŝĂŐƌĂŵĂ ŶƟĚĂĚĞͲZĞůĂĐŝŽŶĂŵĞŶƚŽ ;ZͿ Ă ƐĞŐƵŝƌ ĂƉƌĞƐĞŶƚĂ Ă ŵŽĚĞůĂŐĞŵ ĐŽŶĐĞŝƚƵĂů ĚĞ ĚĂĚŽƐ ĚĞ
ƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽƉĂƌĂƵŵŵƵƐĞƵ͘ƉĂƌƟƌĚĞƐƐĂŵŽĚĞůĂŐĞŵŽďƐĞƌǀĂͲƐĞŽƐĞŐƵŝŶƚĞ͗ƵŵĂKďƌĂ
ĠĐƌŝĂĚĂƉŽƌƵŵƷŶŝĐŽƌƟƐƚĂĞƵŵƌƟƐƚĂƉŽĚĞĐƌŝĂƌŶŽŵşŶŝŵŽƵŵĂKďƌĂĞŶŽŵĄdžŝŵŽǀĄƌŝĂƐKďƌĂƐ͖ĂƐ
ĞŶƟĚĂĚĞƐWŝŶƚƵƌĂĞƐĐƵůƚƵƌĂƐĆŽĞƐƉĞĐŝĂůŝnjĂĕƁĞƐĚĂĞŶƟĚĂĚĞKďƌĂ͖ƵŵƌƟƐƚĂƚĞŵŽĚŽŵşŶŝŽĚĞǀĄƌŝĂƐ
dĠĐŶŝĐĂƐ͕ĂƐƐŝŵĐŽŵŽƵŵĂdĠĐŶŝĐĂĠĚŽŵŝŶĂĚĂƉŽƌĚŝǀĞƌƐŽƐƌƟƐƚĂƐ͘
dimensões
data de aquisição nacionalidade
título
código nome
código

(1,n)
Obra (1,1)
criar Artista

(1,n)

dominar

(1,n)
Pintura Escultura

Técnica
tipo de tinta material

código
descrição

Žŵ ďĂƐĞ ŶĂƐ ƌĞŐƌĂƐ ĚĞ ŵĂƉĞĂŵĞŶƚŽ ƋƵĞ ƚƌĂŶƐĨŽƌŵĂŵ Ž DŽĚĞůŽ ŽŶĐĞŝƚƵƚĂů Ğŵ Ƶŵ DŽĚĞůŽ >ſŐŝĐŽ
ZĞůĂĐŝŽŶĂů͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͕ĂƌĞƐƉĞŝƚŽĚŽƐƋƵĞŵĂ>ſŐŝĐŽZĞůĂĐŝŽŶĂůŐĞƌĂĚŽĂƉĂƌƟƌĚŽZ
ĂƉƌĞƐĞŶƚĂĚŽ͘
/͘ EŽƐƋƵĞŵĂ>ſŐŝĐŽZĞůĂĐŝŽŶĂů͕ŚĂǀĞƌĄƵŵĂƚĂďĞůĂĂƐƐŽĐŝĂƟǀĂ͕ĐƌŝĂĚĂĞŵĨƵŶĕĆŽĚŽƌĞůĂĐŝŽŶĂŵĞŶƚŽ
ŵƵŝƚŽƐƉĂƌĂŵƵŝƚŽƐĞŶƚƌĞĂƐĞŶƟĚĂĚĞƐƌƟƐƚĂĞdĠĐŶŝĐĂ͕ƋƵĞƚĞƌĄƵŵĂĐŚĂǀĞƉƌŝŵĄƌŝĂĐŽŵƉŽƐƚĂ
ƉĞůŽĐſĚŝŐŽĚŽĂƌƟƐƚĂĞŽĐſĚŝŐŽĚĂƚĠĐŶŝĐĂ͘
//͘ EŽƐƋƵĞŵĂ>ſŐŝĐŽZĞůĂĐŝŽŶĂů͕ŚĂǀĞƌĄƵŵĂƚĂďĞůĂƌƟƐƚĂŶĂƋƵĂůŽĂƚƌŝďƵƚŽĐſĚŝŐŽĚŽĂƌƟƐƚĂƐĞƌĄ
ĂĐŚĂǀĞƉƌŝŵĄƌŝĂĚĂƚĂďĞůĂ͕ĞŽĐſĚŝŐŽĚĂŽďƌĂƐĞƌĄƵŵĂĐŚĂǀĞĞƐƚƌĂŶŐĞŝƌĂƋƵĞĨĂƌĄƌĞĨĞƌġŶĐŝĂĂ
ƵŵĂŽďƌĂĞdžŝƐƚĞŶƚĞŶĂƚĂďĞůĂKďƌĂ͘
///͘ EŽ ƐƋƵĞŵĂ >ſŐŝĐŽ ZĞůĂĐŝŽŶĂů͕ ŚĂǀĞƌĄ͕ Ğŵ ĨƵŶĕĆŽ ĚĂ ŐĞŶĞƌĂůŝnjĂĕĆŽͬĞƐƉĞĐŝĂůŝnjĂĕĆŽ͕ ƵŵĂ ƚĂďĞůĂ
KďƌĂĐŽŵĂƉĞŶĂƐŽƐĂƚƌŝďƵƚŽƐĐſĚŝŐŽĚĂŽďƌĂ͕ơƚƵůŽ͕ĚĂƚĂĚĞĂƋƵŝƐŝĕĆŽĞĚŝŵĞŶƐƁĞƐ͕ĞĚƵĂƐŽƵƚƌĂƐ
ƚĂďĞůĂƐ͗ĂƚĂďĞůĂWŝŶƚƵƌĂ͕ĐŽŵĂƉĞŶĂƐŽĂƚƌŝďƵƚŽƟƉŽĚĞƟŶƚĂ͕ĞĂƚĂďĞůĂƐĐƵůƚƵƌĂĐŽŵĂƉĞŶĂƐŽ
ĂƚƌŝďƵƚŽŵĂƚĞƌŝĂů͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕ĂƉĞŶĂƐ͘
B //͕ĂƉĞŶĂƐ͘
C /Ğ///͕ĂƉĞŶĂƐ͘
D //Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘

ϭϴ SISTEMAS DE INFORMAÇÃO
*R40201719*
QUESTÃO 12
 d/ sĞƌĚĞ ĞƐƚĄ ĂƐƐŽĐŝĂĚĂ ă ƵƟůŝnjĂĕĆŽ ĞĮĐŝĞŶƚĞ ĚŽƐ ƌĞĐƵƌƐŽƐ ŽƌŐĂŶŝnjĂĐŝŽŶĂŝƐ Ğ ă ŵŝŶŝŵŝnjĂĕĆŽ
ĚŽƐ ĞĨĞŝƚŽƐ ŶŽĐŝǀŽƐ ĂŽ ŵĞŝŽ ĂŵďŝĞŶƚĞ ŽĐĂƐŝŽŶĂĚŽƐ ƉĞůŽ ƵƐŽ ĚĂ dĞĐŶŽůŽŐŝĂ ĚĂ /ŶĨŽƌŵĂĕĆŽ ;d/Ϳ͘
ƐƐĂƐ ƚĞĐŶŽůŽŐŝĂƐ ƐĆŽ ĨĞŝƚĂƐ ĚĞ ƉƌŽĚƵƚŽƐ ƋƵşŵŝĐŽƐ͕ ŵĞƚĂŝƐ ƉĞƐĂĚŽƐ͕ ŵĂƚĞƌŝĂŝƐ ƐŝŶƚĠƟĐŽƐ ĞƚĐ͘
ŽŶƐŝĚĞƌĂŶĚŽƋƵĞĞdžŝƐƟƌĆŽϭϬďŝůŚƁĞƐĚĞƉĞƐƐŽĂƐŶŽŶŽƐƐŽƉůĂŶĞƚĂĞŵϮϬϱϬ͕ƚĞƌĞŵŽƐƋƵĞŐĞƌŝƌƚĂŶƚŽ
Ž ŝŵƉĂĐƚŽ ĂŵďŝĞŶƚĂů ĚĂ ƚĞĐŶŽůŽŐŝĂ͕ ƋƵĂŶƚŽ ƵƐĂƌ ĞƐƚĂ ŵĞƐŵĂ ƚĞĐŶŽůŽŐŝĂ ƉĂƌĂ ĂũƵĚĂƌ Ă ŐĞƌĞŶĐŝĂƌ Ž
ŝŵƉĂĐƚŽĚĂĞƐƉĠĐŝĞŚƵŵĂŶĂŶŽƉůĂŶĞƚĂ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ƐƵƐƚĞŶƫ͘ĐŽŵ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϮϭũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘

ƉĂƌƟƌĚĞƐƐĂƐŝŶĨŽƌŵĂĕƁĞƐĞĐŽŶƐŝĚĞƌĂŶĚŽŽĐŽŶĐĞŝƚŽĚĞd/sĞƌĚĞ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ hŵ ĚŽƐ ƉŝůĂƌĞƐ ĚĂ d/ sĞƌĚĞ Ġ Ă ďƵƐĐĂ ĚĞ ĐŽŶƐĐŝĞŶƟnjĂĕĆŽ ĚŽ ƵƐƵĄƌŝŽ ŶĂ ĂĚŽĕĆŽ ĚĞ ĂĕƁĞƐ
ƐƵƐƚĞŶƚĄǀĞŝƐ͕ƚĂŝƐĐŽŵŽ͗ƌĞĚƵnjŝƌŝŵƉƌĞƐƐƁĞƐŝŶƷƚĞŝƐĞĐŽŶŽŵŝnjĂŶĚŽƉĂƉĞůĞƟŶƚĂͬtonerĞĞǀŝƚĂƌŽ
ĞŶǀŝŽĚĞƐŶĞĐĞƐƐĄƌŝŽĚĞe-mailsƌĞĚƵnjŝŶĚŽŽŐĂƐƚŽĚĞĞŶĞƌŐŝĂĚŽƐŝƐƚĞŵĂĞĚŽƌĞĐĞƉƚŽƌ͘
//͘ EĂůŝŶŚĂĚĞĞĮĐŝġŶĐŝĂĞŶĞƌŐĠƟĐĂĞƐƚĆŽŽƐdata centersǀĞƌĚĞƐ͕ŶŽƐƋƵĂŝƐĂǀŝƌƚƵĂůŝnjĂĕĆŽĚĞƐĞƌǀŝĚŽƌĞƐ
ƉŽĚĞƐĞƌƵƟůŝnjĂĚĂƉĂƌĂĨĂnjĞƌĐŽŵƋƵĞƵŵĂƷŶŝĐĂŵĄƋƵŝŶĂİƐŝĐĂ͕ĐŽŶƐŝĚĞƌĂŶĚŽƐƵĂĐĂƉĂĐŝĚĂĚĞĚĞ
ƉƌŽĐĞƐƐĂŵĞŶƚŽ͕ĞŵƵůĞĚŝǀĞƌƐĂƐŵĄƋƵŝŶĂƐ͘
///͘ hŵ ĞƋƵşǀŽĐŽ ĐŽŵƵŵ Ġ ĐŽŶƐŝĚĞƌĂƌ ĂĕƁĞƐ ƌĞůĂƟǀĂƐ ĂŽ ůŝdžŽ ĞůĞƚƌƀŶŝĐŽ ĐŽŵŽ ĂĕƁĞƐ ĚĞ d/ sĞƌĚĞ Ă
ƐĞƌĞŵĂĚŽƚĂĚĂƐƉĞůĂŽƌŐĂŶŝnjĂĕĆŽ͕ƉŽŝƐĞƐƐĂƐƋƵĞƐƚƁĞƐĞƐƚĆŽĨŽƌĂĚĞƐƵĂŐŽǀĞƌŶĂŶĕĂ͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕ĂƉĞŶĂƐ͘
B ///͕ĂƉĞŶĂƐ͘
C /Ğ//͕ĂƉĞŶĂƐ͘
D //Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO 19
*R40201720*
QUESTÃO 13
ŶĂůŝƐĞĂĮŐƵƌĂĂƐĞŐƵŝƌ͘

Coordenação administrativa e serviços de apoio


Intranet de fluxo de trabalho colaborativo
Gerenciamento de recursos humanos
Processos Intranet de benefícios de funcionários
de apoio Desenvolvimento tecnológico
Extranet de desenvolvimento de produtos com parceiros
Obtenção de recursos
Portais de e-commerce para fornecedores Vantagem
competitiva
Logística Operações Logística Marketing Atendimento
de entrada de saída e vendas ao cliente

Processos
de negócio Armazenamento Produção Pontos de Gestão do
primários automatizado flexível venda e Marketing relacionamento
just-in-time apoiada por processamento direcionado com o cliente
computador de pedidos
on-line

K͛Z/E͕:͖͘͘DZ<^͕'͘D͘ĚŵŝŶŝƐƚƌĂĕĆŽĚĞƐŝƐƚĞŵĂƐĚĞŝŶĨŽƌŵĂĕĆŽ͘ϭϱ͘ĞĚ͘WŽƌƚŽůĞŐƌĞ͗D',͕ϮϬϭϮ;ĂĚĂƉƚĂĚŽͿ͘

ƉĂƌƟƌĚĂĂŶĄůŝƐĞĚĂĮŐƵƌĂ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ ĂƉƌĞƐĞŶƚĂĚŽƵŵĞdžĞŵƉůŽĚĞĐŽŵŽĞŽŶĚĞĂƐƚĞĐŶŽůŽŐŝĂƐĚĂŝŶĨŽƌŵĂĕĆŽƉŽĚĞŵƐĞƌĂƉůŝĐĂĚĂƐŶŽƐ
ƉƌŽĐĞƐƐŽƐĚĞŶĞŐſĐŝŽƐƉŽƌŵĞŝŽĚĂĞƐƚƌƵƚƵƌĂĚĞĐĂĚĞŝĂĚĞǀĂůŽƌ͘
//͘ ƐƵŐĞƌŝĚŽƋƵĞƵŵŇƵdžŽĚĞƚƌĂďĂůŚŽĐŽůĂďŽƌĂƟǀŽƉĞůĂŝŶƚƌĂŶĞƚƉŽĚĞĂƵŵĞŶƚĂƌĂƐĐŽŵƵŶŝĐĂĕƁĞƐ
ĞĐŽůĂďŽƌĂĕƁĞƐŶĞĐĞƐƐĄƌŝĂƐăƐŝŐŶŝĮĐĂƟǀĂŵĞůŚŽƌŝĂĚĂĐŽŽƌĚĞŶĂĕĆŽĂĚŵŝŶŝƐƚƌĂƟǀĂĞĚŽƐƐĞƌǀŝĕŽƐ
ĚĞĂƉŽŝŽ͘
///͘ ƐƵŐĞƌŝĚŽƋƵĞŽƐƉŽƌƚĂŝƐĚĞE-CommerceƉŽĚĞŵŵĞůŚŽƌĂƌĂĞĐŽŶŽŵŝĂĚĞƌĞĐƵƌƐŽƐĂŽŽĨĞƌĞĐĞƌ
ŵĞƌĐĂĚŽƐon-lineƉĂƌĂŽƐĨŽƌŶĞĐĞĚŽƌĞƐ͘
/s͘  ĚĞŵŽŶƐƚƌĂĚŽ ƋƵĞ Ă ǀĂŶƚĂŐĞŵ ĐŽŵƉĞƟƟǀĂ Ġ ĂŵƉůŝĂĚĂ ƋƵĂŶĚŽ Ă ĄƌĞĂ ĚĞ dĞĐŶŽůŽŐŝĂ ĚĂ
/ŶĨŽƌŵĂĕĆŽ;d/ͿĞƐƚĄĂůŝŶŚĂĚĂĂŽŶĞŐſĐŝŽ͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕//Ğ///͕ĂƉĞŶĂƐ͘
B /͕//Ğ/s͕ĂƉĞŶĂƐ͘
C /͕///Ğ/s͕ĂƉĞŶĂƐ͘
D //͕///Ğ/s͕ĂƉĞŶĂƐ͘
E /͕//͕///Ğ/s͘
ƌĞĂůŝǀƌĞ

20 SISTEMAS DE INFORMAÇÃO
*R40201721*
Yh^dKϭϰ
EŽ ƉĂƐƐĂĚŽ͕ ƌĞŐŝƐƚƌĂƌ Ğ ŵŽŶƚĂƌ ĞƐƚĂơƐƟĐĂƐ ƐŽďƌĞ ũŽŐĂĚĂƐ Ğ ĂƐƐŽĐŝĄͲůĂƐ Ă ǀşĚĞŽƐ ĐŽŵ ŵŽŵĞŶƚŽƐ ĚŽ
ũŽŐŽŶĆŽĞƌĂƚƌŝǀŝĂů͕ŽƋƵĞĚŝĮĐƵůƚĂǀĂĂƚŽŵĂĚĂĚĞĚĞĐŝƐĆŽƉŽƌƵŵĂŽƌŐĂŶŝnjĂĕĆŽĞƐƉŽƌƟǀĂ͘ƚƵĂůŵĞŶƚĞ͕
ĞdžŝƐƚĞŵƐŝƐƚĞŵĂƐĚĞŝŶĨŽƌŵĂĕĆŽĐŽŵĐĂƉĂĐŝĚĂĚĞƉĂƌĂĐŽůĞƚĂƌũŽŐĂĚĂƐ͕ŽƌŐĂŶŝnjĄͲůĂƐĞŵĚĂĚŽƐĞƐƚĂơƐƟĐŽƐ
ĞƌĞůĂĐŝŽŶĄͲůĂƐăƐŝŵĂŐĞŶƐĚĞũŽŐŽƐ͘
WŽƌ ŵĞŝŽ ĚĞƐƐĞƐ ƐŝƐƚĞŵĂƐ͕ ĐĂĚĂ ůĂŶĐĞ ĚŽƐ ũŽŐŽƐ Ġ ƌĞŐŝƐƚƌĂĚŽ ĚĞ ĨŽƌŵĂ ĚĞƚĂůŚĂĚĂ͕ ĚŝƐƐĞĐĂŶĚŽͲŽƐ Ğ
ŵĂƌĐĂŶĚŽͲŽƐĐŽŵŽƵƐŽĚĞĐĞŶƚĞŶĂƐĚĞĚĞƐĐƌŝƚŽƌĞƐĞĂƐƐŽĐŝĂŶĚŽͲŽƐĂǀşĚĞŽƐĞŵĂůƚĂƌĞƐŽůƵĕĆŽ͘ƐƐŝŵ͕
ƚƌĞŝŶĂĚŽƌĞƐƉŽĚĞŵƵƟůŝnjĂƌŽƐŝƐƚĞŵĂƉĂƌĂ͕ĞŵƐĞŐƵŶĚŽƐ͕ĂĐĞƐƐĂƌŵŽŵĞŶƚŽƐĚĞŝŶƚĞƌĞƐƐĞĞĂǀĂůŝĂƌĨŽƌĕĂƐ
ĞĚĞďŝůŝĚĂĚĞƐĚĞũŽŐĂĚŽƌĞƐ͖ũŽŐĂĚŽƌĞƐƉŽĚĞŵĂŶĂůŝƐĂƌƐƵĂƐũŽŐĂĚĂƐĞƐĞƉƌĞƉĂƌĂƌƉĂƌĂŽƐƉƌſdžŝŵŽƐũŽŐŽƐ͖
ƚŽƌĐĞĚŽƌĞƐ͕ΗŽůŚĞŝƌŽƐΗĞƉĂƚƌŽĐŝŶĂĚŽƌĞƐƉŽĚĞŵĂĐĞƐƐĂƌĞƐƚĂơƐƟĐĂƐĞũŽŐĂĚĂƐ͘WŽƌƚĂŶƚŽ͕ĠƉŽƐƐşǀĞůĐƌŝĂƌ
ƵŵĂƌĞĚĞĚĞƚŽŵĂĚĂĚĞĚĞĐŝƐƁĞƐ͕ƌĞůĂĐŝŽŶĂŵĞŶƚŽƐĞǀĂůŽƌĞƐĚĞŶĞŐſĐŝŽ͘
>hKE͕<͖͘͘>hKE͕:͘W͘DĂŶĂŐĞŵĞŶƚŝŶĨŽƌŵĂƟŽŶƐLJƐƚĞŵƐ͘ϭϭ͘Ě͘EĞǁ:ĞƌƐĞLJ͗WĞĂƌƐŽŶ͕ϮϬϭϬ;ĂĚĂƉƚĂĚŽͿ͘

ŵƌĞůĂĕĆŽĂŽĐĞŶĄƌŝŽĚĞƐĐƌŝƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KĂůƚŽĐƵƐƚŽĚŽƐũŽŐĂĚŽƌĞƐ͕ĂĂůƚĂƉƌĞƐƐĆŽĐŽŵƉĞƟƟǀĂĞĂďĂŝdžĂƋƵĂůŝĚĂĚĞĞƐƚĂơƐƟĐĂĚŽƐũŽŐŽƐ
ƐĆŽƉƌŽďůĞŵĂƐŽƵĚĞƐĂĮŽƐƐƵƉĞƌĂĚŽƐƉŽƌƵŵĂŽƌŐĂŶŝnjĂĕĆŽĞƐƉŽƌƟǀĂƋƵĞƵƟůŝnjĂƵŵƐŝƐƚĞŵĂĚĞ
ŝŶĨŽƌŵĂĕĆŽ͘
//͘ K ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ĞƐƚƌĂƚĠŐŝĂ ƉĂƌĂ Ž ƟŵĞ͕ Ž ƚƌĞŝŶĂŵĞŶƚŽ Ğ Ă ĂǀĂůŝĂĕĆŽ ĚĞ ũŽŐĂĚŽƌĞƐ͕ ƐĆŽ
ĨƵŶĕƁĞƐŐĞƌĞŶĐŝĂŝƐĚĞƵŵĂŽƌŐĂŶŝnjĂĕĆŽĞƐƉŽƌƟǀĂĂƉŽŝĂĚĂƐƉŽƌƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽ͘
///͘ ^ĆŽĨƵŶĐŝŽŶĂůŝĚĂĚĞƐĚĞƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽƉĂƌĂƵŵĂŽƌŐĂŶŝnjĂĕĆŽĞƐƉŽƌƟǀĂ͗ŐĞƌĂĕĆŽĚĞ
ƌĞůĂƚſƌŝŽƐ ĚĞ ĂŶĄůŝƐĞ ĚŽ ĚĞƐĞŵƉĞŶŚŽ ĚĞ ũŽŐĂĚŽƌĞƐ Ğ ƌĞůĂƚſƌŝŽƐ ĚĞ ĂŶĄůŝƐĞ ĚŽ ĚĞƐĞŵƉĞŶŚŽ ĚĞ
ĞƋƵŝƉĞƐ͘
/s͘ KĂƵŵĞŶƚŽĚŽĚĞƐĞŵƉĞŶŚŽĞĚĂƌĞĐĞŝƚĂĚŽƐƟŵĞƐƐĆŽŽďũĞƟǀŽƐĚĞŶĞŐſĐŝŽŝŵƉĂĐƚĂĚŽƐĐŽŵĂ
ƵƟůŝnjĂĕĆŽĚĞƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽƉŽƌƵŵĂŽƌŐĂŶŝnjĂĕĆŽĞƐƉŽƌƟǀĂ͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕ĂƉĞŶĂƐ͘
B /Ğ///͕ĂƉĞŶĂƐ͘
C //Ğ/s͕ĂƉĞŶĂƐ͘
D //͕///Ğ/s͕ĂƉĞŶĂƐ͘
E /͕//͕///Ğ/s͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO 21
*R40201722*
Yh^dKϭϱ QUESTÃO 16
KƐ ƐŝƐƚĞŵĂƐ ĚĞ ŝŶĨŽƌŵĂĕĆŽ ĂŵƉůŝĂƌĂŵ ƐƵĂ K ƉƌŽĐĞƐƐŽ ĚĞ design ĚĞ ŝŶƚĞƌĂĕĆŽ ƉŽƐƐƵŝ ƋƵĂƚƌŽ
ƉĞƌƐƉĞĐƟǀĂ ĚĞ ĂƚƵĂĕĆŽ ĚŽ ƐŝŵƉůĞƐ ƵƐŽ ĚŽ ĂƟǀŝĚĂĚĞƐ ďĄƐŝĐĂƐ͗ ŝĚĞŶƟĮĐĂƌ ĂƐ ŶĞĐĞƐƐŝĚĂĚĞƐ
ĐŽŵƉƵƚĂĚŽƌ ĐŽŵŽ ĨĞƌƌĂŵĞŶƚĂ ƉĂƌĂ Ă ƌĄƉŝĚĂ Ğ ĞƐƚĂďĞůĞĐĞƌ ƌĞƋƵŝƐŝƚŽƐ͕ ĚĞƐĞŶǀŽůǀĞƌ designs
ĞdžĞĐƵĕĆŽ ĚĞ ƚĂƌĞĨĂƐ ƌŽƟŶĞŝƌĂƐ ĂƚĠ Ž ĐĂŵƉŽ ĚŽƐ ĂůƚĞƌŶĂƟǀŽƐ ƋƵĞ ƉƌĞĞŶĐŚĂŵ ĞƐƚĞƐ ƌĞƋƵŝƐŝƚŽƐ͕
ŶĞŐſĐŝŽƐ͘dĂůĨĂƚŽ͕ĂůŝĂĚŽăƐƉŽƐƐŝďŝůŝĚĂĚĞƐƉƌŽǀŝĚĂƐ ĐŽŶƐƚƌƵŝƌ ǀĞƌƐƁĞƐ ŝŶƚĞƌĂƟǀĂƐ ĚŽƐ designs e
ƉĞůĂƐ dĞĐŶŽůŽŐŝĂƐ ĚĂ /ŶĨŽƌŵĂĕĆŽ Ğ ŽŵƵŶŝĐĂĕĆŽ ĂǀĂůŝĂĕĆŽ͘
;d/Ϳ Ğ ƉĞůŽƐ ĂǀĂŶĕŽƐ ĞƐƉĞĐşĮĐŽƐ Ğŵ ŚĂƌĚǁĂƌĞ͕
ƐŽŌǁĂƌĞ͕ ŶƵǀĞŵ͕ ĐŽŶĞĐƟǀŝĚĂĚĞ Ğ ƌĞĚĞƐ ƐŽĐŝĂŝƐ͕ EĞƐƐĞĐŽŶƚĞdžƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ĂŵƉůŝŽƵĂƐĞdžŝŐġŶĐŝĂƐĞŵƌĞůĂĕĆŽĂŽƐƐŝƐƚĞŵĂƐ͘ /͘ K ƉƌŽĐĞƐƐŽ ĚĞ design ĚĞ ŝŶƚĞƌĂĕĆŽ Ġ
ŽŵŽ ĨŽƌŵĂ ĚĞ ĐŽŶƚƌŝďƵŝƌ ƉĂƌĂ Ž ƉƌŽĐĞƐƐŽ ĚĞ ĐŽŵƉůĞŵĞŶƚĂƌĂŽƐŵŽĚĞůŽƐĚĞĐŝĐůŽĚĞǀŝĚĂ
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ Ğ ŝŵƉůĂŶƚĂĕĆŽ͕ ƐƵƌŐŝƵ Ă ĂďŽƌĚĂŐĞŵ ĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚĞƐŽŌǁĂƌĞ.
ĚĂ ƌƋƵŝƚĞƚƵƌĂ ĚĞ ^ŝƐƚĞŵĂƐ ĚĞ /ŶĨŽƌŵĂĕĆŽ ;^/Ϳ͘
/ŶŝĐŝĂůŵĞŶƚĞ ƚƌĂƚĂĚĂ ĐŽŵŽ ĂƌƋƵŝƚĞƚƵƌĂ ĚĞ ĚĂĚŽƐ͕ //͘  ƉĂƌƟĐŝƉĂĕĆŽ ĚŽ ƵƐƵĄƌŝŽ ĚŽ ƐŝƐƚĞŵĂ ŶŽ
Ă ^/ ĂĐŽŵƉĂŶŚŽƵ Ă ĞǀŽůƵĕĆŽ ĚŽƐ ƐŝƐƚĞŵĂƐ ƉƌŽĐĞƐƐŽ ĚĞ design ĚĞ ŝŶƚĞƌĂĕĆŽ Ġ ĚŝƐƉĞŶƐĄǀĞů͕
ĚĞ ŝŶĨŽƌŵĂĕĆŽ Ğ ŝŶĐŽƌƉŽƌŽƵ ƵŵĂ ǀŝƐĆŽ ŵĂŝƐ ƵŵĂǀĞnjƋƵĞŽƐĚĞƐĞŶǀŽůǀĞĚŽƌĞƐĐŽŶŚĞĐĞŵ
ĂďƌĂŶŐĞŶƚĞ͕ ĐŽŵ Ă ŝŶĐůƵƐĆŽ ĚĂƐ ƉĞƌƐƉĞĐƟǀĂƐ ĚĞ ƚŽĚĂƐĂƐƌĞŐƌĂƐƌĞĨĞƌĞŶƚĞƐĂŽǁĞďĚĞƐŝŐŶ.
ŶĞŐſĐŝŽ͕ ĚĂ ǀŝƐĆŽ ŽƌŐĂŶŝnjĂĐŝŽŶĂů͕ ĚĂ ĞǀŽůƵĕĆŽ ĚĂƐ ///͘  ŽďƐĞƌǀĂĕĆŽ ĚĞ designs ĚĞ ŝŶƚĞƌĂĕĆŽ
d/ĞĚŽƐƵƐƵĄƌŝŽƐ͘
ĚĞƐĞŶǀŽůǀŝĚŽƐ ƉŽƌ ŽƵƚƌŽƐ ƉƌŽĮƐƐŝŽŶĂŝƐ
d/d͕d͘&͖͘͘W,K͕Z͘͘^͖͘Zh͕͘&͘ƌƋƵŝƚĞƚƵƌĂĚĞƐŝƐƚĞŵĂƐ
ĚĞŝŶĨŽƌŵĂĕĆŽ͗ĂŶĄůŝƐĞĐŽŵƉĂƌĂƟǀĂĚĞŵŽĚĞůŽƐ͘WƌŽĚƵĕĆŽ͕
ŵŽƟǀĂ ŽƐ designers ƉĂƌĂ ƐŽůƵĕƁĞƐ
ZŝŽĚĞ:ĂŶĞŝƌŽ͕ǀ͘ϵ͕Ŷ͘ϭƉ͘ϱϱͲϲϰ͕ϭϵϵϵ;ĂĚĂƉƚĂĚŽͿ͘ ĂůƚĞƌŶĂƟǀĂƐ͘
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĞ ĐĞŶĄƌŝŽ͕ ĂǀĂůŝĞ ĂƐ ĂƐƐĞƌĕƁĞƐ Ă /s͘ ƉƌŽƚŽƟƉĂĕĆŽĠƵŵĂƚĠĐŶŝĐĂƉĂƌĂĨĂĐŝůŝƚĂƌ
ƐĞŐƵŝƌĞĂƌĞůĂĕĆŽƉƌŽƉŽƐƚĂĞŶƚƌĞĞůĂƐ͘ o feedback ĚŽ ƵƐƵĄƌŝŽ ŶĂƐ ĞƚĂƉĂƐ ĚŽ
/͘  ĂďŽƌĚĂŐĞŵ ^/ ĞƐƚĂďĞůĞĐĞ Ƶŵ ƉƌŽĐĞƐƐŽĚĞdesignĚĞŝŶƚĞƌĂĕĆŽ͘
ŵĂƉĞĂŵĞŶƚŽĚĂŽƌŐĂŶŝnjĂĕĆŽƋƵĞĐŽŶƐŝĚĞƌĂ
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞĂĮƌŵĂĞŵ
ŽƐĞůĞŵĞŶƚŽƐĞŶǀŽůǀŝĚŽƐĐŽŵŽƉƌŽĐĞƐƐŽĚĞ
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽͬŝŵƉůĂŶƚĂĕĆŽ ĚĞ ƐŝƐƚĞŵĂƐ A /͘
ĚĞŝŶĨŽƌŵĂĕĆŽ͘
B //Ğ/s͘
WKZYh
C /͕//Ğ///͘
//͘ K ŽďũĞƟǀŽ ĚĂ ^/ Ġ ŝŶƚĞƌͲƌĞůĂĐŝŽŶĂƌ
ĚĂĚŽƐ͕ ĚŝƐƉŽŶŝďŝůŝnjĂƌ ŚĂƌĚǁĂƌĞ͕ ƐŽŌǁĂƌĞ D /͕///Ğ/s͘
Ğ ƌĞĐƵƌƐŽƐ ĚĞ ƌĞĚĞƐ͕ ƉĂƌĂ ƉƌŽĐĞƐƐĂƌ E //͕///Ğ/s͘
ƚƌĂŶƐĂĕƁĞƐ͕ƉƌŽĚƵnjŝƌŝŶĨŽƌŵĂĕĆŽĞƐƵƉŽƌƚĂƌ ƌĞĂůŝǀƌĞ
ƵŵĂǀĂƌŝĞĚĂĚĞĚĞĚŽŵşŶŝŽƐĚĞĂƉůŝĐĂĕĆŽ͘
 ƌĞƐƉĞŝƚŽ ĚĞƐƐĂƐ ĂƐƐĞƌĕƁĞƐ͕ ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ
ĐŽƌƌĞƚĂ͘
A  ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐ͕
ĞĂ//ĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĞ/͘
B ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐ͕
ŵĂƐĂ//ŶĆŽĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĞ/͘
C ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͕ĞĂ//
ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͘
D ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͕ĞĂ//ĠƵŵĂ
ƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͘
E ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐĨĂůƐĂƐ͘

22 SISTEMAS DE INFORMAÇÃO
*R40201723*
QUESTÃO 17
hŵĂĞƋƵŝƉĞĚĞƉƌŽũĞƚŽĚĞƐĞŶǀŽůǀĞƵƵŵĂƉůŝĐĂƟǀŽmobileƉĂƌĂĂŐĞƐƚĆŽĚĞĨƌŽƚĂƐĚĞĐĂŵŝŶŚƁĞƐĞŶƚƌĞŽƐ
ŵĞƐĞƐĚĞũĂŶĞŝƌŽĞũƵŶŚŽĚĞϮϬϭϳ͘KƉƌŽũĞƚŽƐĞŐƵŝƵƵŵƉƌŽĐĞƐƐŽďĂƐĞĂĚŽŶŽŵŽĚĞůŽĚĞĐŝĐůŽĚĞǀŝĚĂĚĞ
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĞŵĐĂƐĐĂƚĂ͕ĐŽŵĂƟǀŝĚĂĚĞƐƌĞĂůŝnjĂĚĂƐƐĞƋƵĞŶĐŝĂůŵĞŶƚĞĞƐĞŵƐŽďƌĞƉŽƐŝĕĆŽ͘
ŽĮŶĂůĚŽƉƌŽũĞƚŽ͕ĂĞƋƵŝƉĞƉƌĞĐŝƐŽƵƚƌĂƚĂƌƵŵĂŐƌĂŶĚĞƋƵĂŶƟĚĂĚĞĚĞĚĞĨĞŝƚŽƐĞŶĐŽŶƚƌĂĚŽƐŶŽĂƉůŝĐĂƟǀŽ
ĞŵƵŵĐƵƌƚŽĞƐƉĂĕŽĚĞƚĞŵƉŽ͘ŽŵŽŵŽƐƚƌĂŽŐƌĄĮĐŽĂƐĞŐƵŝƌ͕ĂŵĂŝŽƌƉĂƌƚĞĚŽƐĚĞĨĞŝƚŽƐĨŽŝŝĚĞŶƟĮĐĂĚĂ
ĂŽĮŶĂůĚŽƉƌŽũĞƚŽ͕ŽƋƵĞĞůĞǀŽƵŽƌŝƐĐŽĚĞƐĞĞŶƚƌĞŐĂƌŽĂƉůŝĐĂƟǀŽĐŽŵŵƵŝƚŽƐĚĞĨĞŝƚŽƐĂŽĐůŝĞŶƚĞ͘

Frequência mensal de defeitos do aplicativo desenvolvido no projeto

20
Quantidade de defeitos identificados

15

10

1 2 3 4 5 6
Mês

ŝĂŶƚĞĚĞƐƐĞĐĞŶĄƌŝŽ͕ĂĞƋƵŝƉĞĚŽƉƌŽũĞƚŽĚĞĐŝĚŝƵƋƵĞ͕ĞŵŶŽǀŽƐƉƌŽũĞƚŽƐ͕ƌĞĂůŝnjĂƌŝĂĂĕƁĞƐƋƵĞƉƵĚĞƐƐĞŵ
ĚŝƐƚƌŝďƵŝƌŽĞƐĨŽƌĕŽĚĞƚƌĂƚĂŵĞŶƚŽĚĞĚĞĨĞŝƚŽƐĂŽůŽŶŐŽĚŽƐŵĞƐĞƐ͕ĚŝŵŝŶƵŝŶĚŽŽƌŝƐĐŽĚĞĂŝŶĚĂŚĂǀĞƌ
ŵƵŝƚŽƐĚĞĨĞŝƚŽƐŶĆŽƚƌĂƚĂĚŽƐŶŽŵŽŵĞŶƚŽƉƌſdžŝŵŽăĞŶƚƌĞŐĂĚŽƉƌŽĚƵƚŽ͘

ŽŶƐŝĚĞƌĂŶĚŽĂƐŝƚƵĂĕĆŽ͕ŽŐƌĄĮĐŽĂƉƌĞƐĞŶƚĂĚŽĞŽŵŽĚĞůŽĚĞĐŝĐůŽĚĞǀŝĚĂĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƵƟůŝnjĂĚŽ
ŶŽƉƌŽũĞƚŽ;ĐĂƐĐĂƚĂͿ͕ĂƐƐŝŶĂůĞĂŽƉĕĆŽƋƵĞĚĞƐĐƌĞǀĞƵŵĂĂĕĆŽĐĂƉĂnjĚĞƉƌŽĚƵnjŝƌŽƌĞƐƵůƚĂĚŽĞƐƉĞƌĂĚŽ
ƉĞůĂĞƋƵŝƉĞ͘
A  ĞĂůŝnjĂƌƚĞƐƚĞƐĂƐƐŝŵƋƵĞŽĂƉůŝĐĂƟǀŽĞƐƟǀĞƌƉƌŽŶƚŽƉĂƌĂƵƐŽ͘
Z
B ƉůŝĐĂƌƚĠĐŶŝĐĂƐĚĞǀĞƌŝĮĐĂĕĆŽĞǀĂůŝĚĂĕĆŽĚĞƐĚĞŽŝŶşĐŝŽĚŽƉƌŽũĞƚŽ͘
C DĂƉĞĂƌĞĚŽĐƵŵĞŶƚĂƌŽƉƌŽĐĞƐƐŽĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƵƟůŝnjĂĚŽĞĐŽŵƵŶŝĐĄͲůŽăĞƋƵŝƉĞ͘
D ůŝĐŝƚĂƌĞĚŽĐƵŵĞŶƚĂƌŽƐƌĞƋƵŝƐŝƚŽƐĨƵŶĐŝŽŶĂŝƐĞŶĆŽĨƵŶĐŝŽŶĂŝƐĚŽƉƌŽĚƵƚŽůŽŐŽŶŽŝŶşĐŝŽĚŽƉƌŽũĞƚŽ͘
E ZĞŐŝƐƚƌĂƌ͕ĞǀŝĚĞŶĐŝĂƌĞĐŽŵƵŶŝĐĂƌŝŵĞĚŝĂƚĂŵĞŶƚĞŽƐĚĞĨĞŝƚŽƐĞŶĐŽŶƚƌĂĚŽƐĂŽƐĚĞŵĂŝƐŵĞŵďƌŽƐĚĂĞƋƵŝƉĞ.

SISTEMAS DE INFORMAÇÃO Ϯϯ
*R40201724*
QUESTÃO 18 QUESTÃO 19

hŵĂĞŵƉƌĞƐĂŝŶŝĐŝŽƵƵŵƉƌŽũĞƚŽƉĂƌĂŝŵƉůĂŶƚĂĕĆŽ  ƚĞŽƌŝĂ ĚŽƐ ŐƌĂĨŽƐ ĞƐƚƵĚĂ ĂƐ ƌĞůĂĕƁĞƐ ĞŶƚƌĞ


ĚĞ Ƶŵ ZW ;Enterprise Resource PlanningͿ͕ ĐŽŵ Ž ĞůĞŵĞŶƚŽƐ Ğŵ Ƶŵ ĚĞƚĞƌŵŝŶĂĚŽ ĐŽŶũƵŶƚŽ͘
ŽďũĞƟǀŽĚĞĂƵŵĞŶƚĂƌĂƉƌŽĚƵƟǀŝĚĂĚĞĞĞůĞǀĂƌƐĞƵ hŵŐƌĂĨŽG ;V͕ EͿĠĚĞƚĞƌŵŝŶĂĚŽƉŽƌƵŵĐŽŶũƵŶƚŽ
ƉĂƚĂŵĂƌ ƚĞĐŶŽůſŐŝĐŽ͘ K ƐŝƐƚĞŵĂ ƋƵĞ ĞƌĂ ƵƟůŝnjĂĚŽ ŶĆŽǀĂnjŝŽĚĞǀĠƌƟĐĞƐ;VͿĞƵŵƐƵďĐŽŶũƵŶƚŽĚĞƉĂƌĞƐ
ĂŶƚĞƌŝŽƌŵĞŶƚĞ ĨŽŝ ĚĞƐĞŶǀŽůǀŝĚŽ ƉĞůĂ ƉƌſƉƌŝĂ ĚĞǀĠƌƟĐĞƐŶĆŽŽƌĚĞŶĂĚŽƐ͕ĐŚĂŵĂĚŽƐĂƌĞƐƚĂƐ;EͿ͘
ĞŵƉƌĞƐĂ Ğ ŶĆŽ ŵĂŝƐ ĂƚĞŶĚŝĂ ăƐ ŶĞĐĞƐƐŝĚĂĚĞƐ  ĮŐƵƌĂ Ă ƐĞŐƵŝƌ ƌĞƉƌĞƐĞŶƚĂ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ
ŽƉĞƌĂĐŝŽŶĂŝƐ͘  ĞŵƉƌĞƐĂ ŽƉƚŽƵ ƉŽƌ ŝŵƉůĂŶƚĂƌ ĚĞ ǀŽŽƐ ĚĞ ƵŵĂ ĐŽŵƉĂŶŚŝĂ ĂĠƌĞĂ ƚĂů ƋƵĞ
Ƶŵ ŵſĚƵůŽ tD^ ;Warehouse Management V = {WŽƌƚŽ ůĞŐƌĞ͕ ƵƌŝƚŝďĂ͕ ^ĆŽ WĂƵůŽ͕
SystemͿ͕ ƋƵĞ ƐĞ ŽĐƵƉĂ ĚĞ ƚĂƌĞĨĂƐ ƌĞůĂĐŝŽŶĂĚĂƐZŝŽ ĚĞ :ĂŶĞŝƌŽ Ğ ƌĂƐşůŝĂ}͕ ƌĞƉƌĞƐĞŶƚĂ
ĂŽ ŐĞƌĞŶĐŝĂŵĞŶƚŽ ĚĂƐ ŽƉĞƌĂĕƁĞƐ ĚĞ ĞƐƚŽƋƵĞƐ͘ Ž ĐŽŶũƵŶƚŽ ĚĂƐ ĐĂƉŝƚĂŝƐ ;ǀĠƌƚŝĐĞƐͿ͕ Ğ
K ŵſĚƵůŽ ĨŽŝ ƉĂƌĂŵĞƚƌŝnjĂĚŽ Ğ ĐƵƐƚŽŵŝnjĂĚŽ ĚĞ E = {{WŽƌƚŽůĞŐƌĞ͕ƵƌŝƚŝďĂ}͕{ƵƌŝƚŝďĂ͕^ĆŽ
ĂĐŽƌĚŽ ĐŽŵ ĂƐ ŶĞĐĞƐƐŝĚĂĚĞƐ ŝĚĞŶƟĮĐĂĚĂƐ ŶĂ ĨĂƐĞ
WĂƵůŽ΃͕ {^ĆŽ WĂƵůŽ͕ ZŝŽ ĚĞ :ĂŶĞŝƌŽ}͕ {WŽƌƚŽ
ĚĞƉůĂŶĞũĂŵĞŶƚŽĚŽƉƌŽũĞƚŽĚĞŝŵƉůĂŶƚĂĕĆŽ͘ ůĞŐƌĞ͕ZŝŽĚĞ:ĂŶĞŝƌŽ}͕{^ĆŽWĂƵůŽ͕ƌĂƐşůŝĂ}}͕
ƌĞƉƌĞƐĞŶƚĂ ĞƐƐĂƐ ƉŽƐƐşǀĞŝƐ ĐŽŶĞdžƁĞƐ ;ĂƌĞƐƚĂƐͿ
ƉĂƌƟƌĚŽĐĂƐŽĂƉƌĞƐĞŶƚĂĚŽ͕ĂǀĂůŝĞĂƐĂƐƐĞƌĕƁĞƐĂ
ĞŶƚƌĞĂƐĐĂƉŝƚĂŝƐ͘
ƐĞŐƵŝƌĞĂƌĞůĂĕĆŽƉƌŽƉŽƐƚĂĞŶƚƌĞĞůĂƐ͘

/͘ ƵƐƚŽŵŝnjĂĕĆŽ Ġ Ă ŵŽĚŝĮĐĂĕĆŽ ĚĞ Ƶŵ Brasília


ƐŝƐƚĞŵĂ ZW ƉĂƌĂ ƋƵĞ ĞůĞ ƉŽƐƐĂ ĂĚĂƉƚĂƌͲƐĞ Rio de Janeiro
Ă ĚĞƚĞƌŵŝŶĂĚĂ ƐŝƚƵĂĕĆŽ ĞŵƉƌĞƐĂƌŝĂů ƋƵĞ São Paulo
ŶĆŽ ƉŽĚĞ ƐĞƌ ƌĞƉƌŽĚƵnjŝĚĂ ƉŽƌ ƉĂƌąŵĞƚƌŽƐ Curitiba
ƉƌĞĞdžŝƐƚĞŶƚĞƐ͘
Porto Alegre
WKZYh

//͘  ƉĂƌĂŵĞƚƌŝnjĂĕĆŽ Ġ Ž ƉƌŽĐĞƐƐŽ ĚĞ


ĚĞƚĞƌŵŝŶĂĕĆŽ ĚŽ ĐŽŵƉŽƌƚĂŵĞŶƚŽ ĚĞ Ƶŵ ŽŵďĂƐĞŶĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞĂƐ
ƐŝƐƚĞŵĂ ZW ƉŽƌ ŵĞŝŽ ĚĂ ĚĞĮŶŝĕĆŽ ĚŽƐ ĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ǀĂůŽƌĞƐĚĞƉĂƌąŵĞƚƌŽƐĚŝƐƉŽŶŝďŝůŝnjĂĚŽƐƉŽƌ
/͘ ^ĆŽWĂƵůŽĠĂĚũĂĐĞŶƚĞĂWŽƌƚŽůĞŐƌĞ͘
ĞůĞ͕ƋƵĞƐĆŽǀĂƌŝĄǀĞŝƐŝŶƚĞƌŶĂƐ͘
//͘ WŽƌƚŽůĞŐƌĞƉŽƐƐƵŝǀĂůġŶĐŝĂŝŐƵĂůĂϮ͘
 ƌĞƐƉĞŝƚŽ ĚĞƐƐĂƐ ĂƐƐĞƌĕƁĞƐ͕ ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ
///͘ ZŝŽ ĚĞ :ĂŶĞŝƌŽ Ġ ŝŶĐŝĚĞŶƚĞ Ğŵ ^ĆŽ WĂƵůŽ Ğ
ĐŽƌƌĞƚĂ͘
WŽƌƚŽůĞŐƌĞ͘
A ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐĞ /s͘ ƵƌŝƟďĂƉŽƐƐƵŝĐŽŵƉƌŝŵĞŶƚŽŝŐƵĂůĂϮ͘
Ă//ĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĂ/͘
B ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐ͕ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
ŵĂƐĂ//ŶĆŽĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĂ/͘ A /Ğ//͘
C  ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͕ĞĂ// B //Ğ///͘
ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͘
C ///Ğ/s͘
D ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͕ĞĂ//ĠƵŵĂ
ƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͘ D /͕//Ğ/s͘
E ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐĨĂůƐĂƐ͘ E /͕///Ğ/s͘

24 SISTEMAS DE INFORMAÇÃO
*R40201725*
QUESTÃO 20
ŵƵŵĂƐĞůĞĕĆŽƉĂƌĂƵŵĂǀĂŐĂĚĞƉƌŽŐƌĂŵĂĚŽƌ͕ŽƐĞƚŽƌĚĞƌĞĐƵƌƐŽƐŚƵŵĂŶŽƐĚĞƵŵĂĞŵƉƌĞƐĂĐƌŝŽƵƚƌġƐ
ƐĞŶƚĞŶĕĂƐĞƐƐĞŶĐŝĂŝƐƉĂƌĂĂĞƐĐŽůŚĂĚŽĐĂŶĚŝĚĂƚŽ͕ƌĞƉƌĞƐĞŶƚĂĚĂƐƉĞůĂƐǀĂƌŝĄǀĞŝƐƉƌŽƉŽƐŝĐŝŽŶĂŝƐp͕q e r͗
ͻ p͗ŽĐĂŶĚŝĚĂƚŽƚĞŵĞdžƉĞƌŝġŶĐŝĂĐŽŵĂůŝŶŐƵĂŐĞŵWLJƚŚŽŶ͖
mÅ q͗ŽĐĂŶĚŝĚĂƚŽƚĞŵĞdžƉĞƌŝġŶĐŝĂĐŽŵĂůŝŶŐƵĂŐĞŵ:ĂǀĂ͖
mÅ r͗ŽĐĂŶĚŝĚĂƚŽĠƉŽƵĐŽĞdžƉĞƌŝĞŶƚĞĐŽŵŽƉƌŽŐƌĂŵĂĚŽƌ͘
ƉĂƌƟƌĚĂƐƚƌġƐƐĞŶƚĞŶĕĂƐĐƌŝĂĚĂƐ͕ĨŽŝŐĞƌĂĚĂƵŵĂƉƌŽƉŽƐŝĕĆŽĐŽŵƉŽƐƚĂSƉĂƌĂĂǀĂůŝĂĕĆŽĚŽƐĐĂŶĚŝĚĂƚŽƐ͗
S = (p ड़ q) ज़ (q ज़ ¬ r).
ƐƐŝŶĂůĞĂŽƉĕĆŽƋƵĞƌĞƉƌĞƐĞŶƚĂĐŽƌƌĞƚĂŵĞŶƚĞĂƚĂďĞůĂͲǀĞƌĚĂĚĞĚŽĐĄůĐƵůŽƉƌŽƉŽƐŝĐŝŽŶĂůS.

p q r (p ड़ q) (q ज़ ¬ r) S p q r (p ड़ q) (q ज़ ¬ r) S
V V V V V V V V V V F V
V V F V V V V V F V V V
V F V V F F V F V V F V
A V F F V V V D V F F V F V
F V V V V V F V V V F V
F V F V F F F V F V V V
F F V F F F F F V F F F
F F F F V F F F F F F F

p q r (p ड़ q) (q ज़ ¬ r) S p q r (p ड़ q) (q ज़ ¬ r) S
V V V V V V V V V V F F
V V F V F F V V F V V V
V F V V F F V F V V F F
B V F F V F F E V F F V F F
F V V V V V F V V V F F
F V F V F F F V F V V V
F F V F F F F F V F F F
F F F F F F F F F F F F

p q r (p ड़ q) (q ज़ ¬ r) S
V V V V V V
V V F V V V
V F V F F F
C V F F F V V
F V V F V V
F V F F V V
F F V F F F
F F F F V V

SISTEMAS DE INFORMAÇÃO 25
*R40201726*
QUESTÃO 21

hŵĂstartup ĚĞƚĞĐŶŽůŽŐŝĂƉƌĞƚĞŶĚĞĚĞƐĞŶǀŽůǀĞƌƵŵĂƉůŝĐĂƟǀŽƋƵĞĂƉƌŽdžŝŵĞĞŵƉƌĞƐĂƐƋƵĞƉƌĞĐŝƐĂŵ
ƚƌĂŶƐƉŽƌƚĂƌ ŵĞƌĐĂĚŽƌŝĂƐ ĚĞ ĐŽŶĚƵƚŽƌĞƐ ĂƵƚƀŶŽŵŽƐ ĚĞ ǀĞşĐƵůŽƐ ĚĞ ĐĂƌŐĂ ;ƚƌĂŶƐƉŽƌƚĂĚŽƌĞƐͿ͘ K ƵƐŽ ĚŽ
ĂƉůŝĐĂƟǀŽƉĞƌŵŝƟƌĄƵŵĂƵŵĞŶƚŽĚŽŶƷŵĞƌŽƉŽƚĞŶĐŝĂůĚĞƚƌĂŶƐƉŽƌƚĂĚŽƌĞƐĞĚĞƟƉŽƐĚĞǀĞşĐƵůŽƐ͕ďĞŵ
ĐŽŵŽŽĐŽŵƉĂƌƟůŚĂŵĞŶƚŽĚĞĨƌĞƚĞ͕ĐŽŵƌĞĚƵĕĆŽĚŽĐƵƐƚŽĚĞƚƌĂŶƐƉŽƌƚĞĞĚŽĐƵƐƚŽĚĞĂƌŵĂnjĞŶĂŵĞŶƚŽ
ĚĞŵĞƌĐĂĚŽƌŝĂƐƉĞůĂƐĞŵƉƌĞƐĂƐ͘ůĠŵĚŝƐƐŽ͕ĂǀŝƐŝďŝůŝĚĂĚĞĚĂĚŝƐƉŽŶŝďŝůŝĚĂĚĞĚŽƐƚƌĂŶƐƉŽƌƚĂĚŽƌĞƐƉĞůŽ
ĂƉůŝĐĂƟǀŽƉŽĚĞĂƵŵĞŶƚĂƌƐƵĂƐƉŽƐƐŝďŝůŝĚĂĚĞƐĚĞŶĞŐſĐŝŽƐ͘ƵƌĂŶƚĞĂĐŽŶĐĞƉĕĆŽĞŽƉƌŽũĞƚŽĚŽĂƉůŝĐĂƟǀŽ͕
ĨŽƌĂŵĞůĂďŽƌĂĚŽƐŵŽĚĞůŽƐhD>;hŶŝĮĞĚDŽĚĞůŝŶŐ>ĂŶŐƵĂŐĞͿ͕ƐĞŶĚŽƵŵĚĞůĞƐŽĚŝĂŐƌĂŵĂĚĞĂƟǀŝĚĂĚĞƐ͕
ĐŽŶĨŽƌŵĞĂƉƌĞƐĞŶƚĂĚŽŶĂĮŐƵƌĂĂƐĞŐƵŝƌ͘

Empresa que precisa do transporte Aplicativo Transportador

Informar origem, destino Verificar veículos


disponíveis estado final
e tipo de carga

ponto de decisão 1

estado inicial
[há veículos disponíveis]

Verificar rota e Verificar tipo de veículo


destinos

ponto de decisão 2 ponto de decisão 3

Informar
indisponibilidade

[rota ou destino [tipo de veículo é


atende ao pedido adequado ao tipo
inicial] de carga]

confirmar disponibilidade

[o motorista atende
calcular valor e tempo de espera à solicitação positivamente]

Preparar a carga Informar dados do caminhão, valor


para transporte e tempo de espera

26 SISTEMAS DE INFORMAÇÃO
*R40201727*
ŽŵďĂƐĞŶŽĚŝĂŐƌĂŵĂĂƉƌĞƐĞŶƚĂĚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KƐƐĞƌǀŝĕŽƐŽĨĞƌĞĐŝĚŽƐƉŽƌŽƵƚƌŽƐĂƉůŝĐĂƟǀŽƐ͕ĐŽŵŽŵĂƉĂƐƉĂƌĂŽĐĄůĐƵůŽĚĞƌŽƚĂƐ͕ƉŽƌĞdžĞŵƉůŽ͕
ƉŽĚĞƌĆŽƐĞƌƵƐĂĚŽƐŶŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚŽĂƉůŝĐĂƟǀŽ͕ŵĞƐŵŽƋƵĞŶĆŽƚĞŶŚĂŵƐŝĚŽƌĞƉƌĞƐĞŶƚĂĚŽƐ
ŶŽĚŝĂŐƌĂŵĂ͘
//͘ KƐ ŇƵdžŽƐ ƉĂƌĂůĞůŽƐ ŝŶĚŝĐĂĚŽƐ ŶŽƐ ƉŽŶƚŽƐ ĚĞ ĚĞĐŝƐĆŽ Ϯ Ğ ϯ ůĞǀĂŵ Ă ĞƌƌŽƐ ŶŽ ĨƵŶĐŝŽŶĂŵĞŶƚŽ ĚŽ
ĂƉůŝĐĂƟǀŽ͕ƵŵĂǀĞnjƋƵĞƉĞƌŵŝƚĞŵĂĐŽŶƟŶƵŝĚĂĚĞĚŽƉƌŽĐĞƐƐŽŵĞƐŵŽƋƵĞŶĆŽŚĂũĂƌŽƚĂ͕ĚĞƐƟŶŽ
ŽƵƟƉŽĚĞǀĞşĐƵůŽĂĚĞƋƵĂĚŽ͘
///͘ KĚŝĂŐƌĂŵĂĂƉƌĞƐĞŶƚĂĂƟǀŝĚĂĚĞƐĚĞƐĞŵƉĞŶŚĂĚĂƐƉĞůĂΗŵƉƌĞƐĂƋƵĞƉƌĞĐŝƐĂĚĞƚƌĂŶƐƉŽƌƚĞΗĞƉĞůŽ
ΗdƌĂŶƐƉŽƌƚĂĚŽƌΗ͕ŶŽĞŶƚĂŶƚŽ͕ĂƐĂƟǀŝĚĂĚĞƐƋƵĞƉƌĞĐŝƐĂƌĆŽƐĞƌŵŽĚĞůĂĚĂƐŶŽƐŝƐƚĞŵĂƌĞƐƚƌŝŶŐĞŵͲƐĞ
ăƐĚĞƐĞŵƉĞŶŚĂĚĂƐƉĞůŽΗƉůŝĐĂƟǀŽΗ͘
/s͘ Ɛ ĂĕƁĞƐ Η/ŶĨŽƌŵĂƌ ŝŶĚŝƐƉŽŶŝďŝůŝĚĂĚĞΗ Ğ ΗŽŶĮƌŵĂƌ ĚŝƐƉŽŶŝďŝůŝĚĂĚĞΗ ĐŽƌƌĞƐƉŽŶĚĞŵ Ă
ĨƵŶĐŝŽŶĂůŝĚĂĚĞƐ ĚŝƐƟŶƚĂƐ ŶŽ ƐŝƐƚĞŵĂ͕ ǀŝƐƚŽ ƋƵĞ Ă ƉƌŝŵĞŝƌĂ ƐĞ ƌĞůĂĐŝŽŶĂ ă ĞdžŝƐƚġŶĐŝĂ ĚĞ ƟƉŽ ĚĞ
ǀĞşĐƵůŽ͕ƌŽƚĂĞĚĞƐƟŶŽĞĂƐĞŐƵŶĚĂƐĞƌĞůĂĐŝŽŶĂăĂŐĞŶĚĂĚŽƚƌĂŶƐƉŽƌƚĂĚŽƌ͘
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /Ğ//͘
B /Ğ/s͘
C //Ğ///͘
D /͕///Ğ/s͘
E //͕///Ğ/s͘
QUESTÃO 22
 ƚĞŶĚġŶĐŝĂ ĂƚƵĂů ĚĞ ĚĞƐĞŶǀŽůǀĞƌ ĂƉůŝĐĂĕƁĞƐ ƋƵĞ ƉŽƐƐĂŵ ƐĞƌ ƵƚŝůŝnjĂĚĂƐ Ğŵ ŶƵǀĞŵ ŽƚŝŵŝnjĂ Ž
ĚĞƐĞŵƉĞŶŚŽ ĚĞ ŵĄƋƵŝŶĂƐ ůŽĐĂŝƐ͕ ŵƵŶŝĚĂƐ ĚĞ ƉŽƵĐŽƐ ƌĞĐƵƌƐŽƐ ĐŽŵƉƵƚĂĐŝŽŶĂŝƐ͕ Ğŵ ƵŵĂ ƌĞĚĞ
Ğ ŐĂƌĂŶƚĞ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ ĚĞƐƐĞƐ ĐŽŵƉƵƚĂĚŽƌĞƐ ƵƚŝůŝnjĂƌĞŵ ŽƵƚƌŽƐ ƌĞĐƵƌƐŽƐ ĐŽŵƉƵƚĂĐŝŽŶĂŝƐ ĚĞ
ŵĂŝŽƌ ĚĞƐĞŵƉĞŶŚŽ͕ ďĞŵ ĐŽŵŽ Ă ŝŶƐĞƌĕĆŽ ĚĞ ŶŽǀŽƐ hosts ŶĞƐƚĞ ĂŵďŝĞŶƚĞ ĐŽŵƉƵƚĂĐŝŽŶĂů͕ ƐĞŵ
ĐŽŵƉƌŽŵĞƚŝŵĞŶƚŽĚŽƐŝƐƚĞŵĂĐŽŵŽƵŵƚŽĚŽ͘
ƐƐĞĐĞŶĄƌŝŽƉƌĞƐƐƵƉƁĞĂƵƟůŝnjĂĕĆŽĚĞƐŝƐƚĞŵĂŽƉĞƌĂĐŝŽŶĂůĐŽŵ
A ĂƌƋƵŝƚĞƚƵƌĂŵŽŶŽůşƟĐĂ͘
B ĂƌƋƵŝƚĞƚƵƌĂƐĞŵĐĂŵĂĚĂƐ͘
C ĂƌƋƵŝƚĞƚƵƌĂŵŽŶŽĐĂŵĂĚĂƐ͘
D ĂƌƋƵŝƚĞƚƵƌĂƐĐůŝĞŶƚĞͲƐĞƌǀŝĚŽƌ͘
E ĂƌƋƵŝƚĞƚƵƌĂƐĚĞŵĄƋƵŝŶĂƐǀŝƌƚƵĂŝƐ͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO 27
*R40201728*
QUESTÃO 23
EŽ ŵŽĚĞůŽ ĚĞ ĚĂĚŽƐ ƌĞůĂĐŝŽŶĂů͕ ƵŵĂ ũƵŶĕĆŽ ĞŶƚƌĞ ƚĂďĞůĂƐ ĐƌŝĂ ƵŵĂ ƉƐĞƵĚŽͲƚĂďĞůĂ ĚĞƌŝǀĂĚĂ ĚĞ ĚƵĂƐ
ŽƵ ŵĂŝƐ ƚĂďĞůĂƐ ĚĞ ĂĐŽƌĚŽ ĐŽŵ ŽƐ ĐƌŝƚĠƌŝŽƐ ĞƐƉĞĐŝĮĐĂĚŽƐ͕ ƐŝŵŝůĂƌ ăƐ ƌĞŐƌĂƐ ĚĂ ƚĞŽƌŝĂ ĚŽƐ ĐŽŶũƵŶƚŽƐ͘
EŽƐĐŽŶũƵŶƚŽƐĂƐĞŐƵŝƌ͕ĂƐĄƌĞĂƐŚĂĐŚƵƌĂĚĂƐƌĞƉƌĞƐĞŶƚĂŵŽƐƌĞƐƵůƚĂĚŽƐĚĂƐĐŽŶƐƵůƚĂƐ^Y>;ƉĂĚƌĆŽͿĞŵ
ƋƵĞ͕idĠƵŵĂĐŚĂǀĞƉƌŝŵĄƌŝĂĞfkƵŵĂĐŚĂǀĞĞƐƚƌĂŶŐĞŝƌĂ͘
Conjuntos Consultas SQL equivalentes

SELECT * FROM Tabela1;


Tabela1 Tabela2 SELECT * FROM Tabela2;

SELECT * FROM Tabela1 t1;


Tabela1 Tabela2 INNER JOIN Tabela2 t2
ON t1.id = t2.fk;

SELECT * FROM Tabela1 t1;


Tabela1 Tabela2 LEFT JOIN Tabela2 t2
ON t1.id = t2.fk;

ƐƐŝŶĂůĞĂŽƉĕĆŽĞŵƋƵĞĂĚĞĐůĂƌĂĕĆŽ^Y>ĠĞƋƵŝǀĂůĞŶƚĞĂŽĐŽŶũƵŶƚŽĂƉƌĞƐĞŶƚĂĚŽĂƐĞŐƵŝƌ͘

Tabela1 Tabela2

A SELECT * FROM Tabela1 t1 JOIN Tabela2 t2 ON t1.id = t2.fk;


B SELECT * FROM Tabela1 t1 RIGHT JOIN Tabela2 ON t1.id = t2.fk WHERE
t2.fk <> NULL;
C SELECT * FROM Tabela1 t1 WHERE EXISTS (SELECT 1 FROM Tabela2 t2 WHERE
t2.id = t1.fk);
D SELECT * FROM Tabela1 t1 RIGHT JOIN Tabela2 t2 ON t1.id = t2.fk WHERE
t1.id is NULL;
E SELECT * FROM Tabela1 t1 WHERE NOT EXISTS (SELECT 1 FROM Tabela2 t2
WHERE t2.id = t1.fk);
ƌĞĂůŝǀƌĞ

Ϯϴ SISTEMAS DE INFORMAÇÃO
*R40201729*
Yh^dKϮϰ Yh^dKϮϱ
ŵ ƵŵĂ ƉĞƐƋƵŝƐĂ ĚĞ ƐĂƟƐĨĂĕĆŽ ĐŽŵ ŶŽƚĂƐ ĚĞ Ϭ Ă EŽƐ ƷůƟŵŽƐ ĂŶŽƐ͕ Ă ŵĞůŚŽƌŝĂ ĚŽ ĚĞƐĞŵƉĞŶŚŽ
ϭϬ͕ƐĞŶĚŽϬŵƵŝƚŽŝŶƐĂƟƐĨĞŝƚŽĞϭϬŵƵŝƚŽƐĂƟƐĨĞŝƚŽ͕ ŽƌŐĂŶŝnjĂĐŝŽŶĂů ƉŽƌ ŵĞŝŽ ĚĂ ŝĚĞŶƟĮĐĂĕĆŽ͕
ƵŵĂ ĞŵƉƌĞƐĂ ĐŽŶƐƚƌƵŝƵ Ƶŵ ƋƵĂĚƌŽ͕ ŵŽƐƚƌĂĚŽ Ă ĂǀĂůŝĂĕĆŽ Ğ ŵĞůŚŽƌŝĂ ĚŽƐ ƉƌŽĐĞƐƐŽƐ ĚĞ ŶĞŐſĐŝŽ
ƐĞŐƵŝƌ͕ ĐŽŵ Ž ƌĞƐƵŵŽ ĚĂƐ ŶŽƚĂƐ ĂƚƌŝďƵşĚĂƐ ƉĞůŽƐ ŽƌŐĂŶŝnjĂĐŝŽŶĂŝƐ ƚĞŵͲƐĞ ƚŽƌŶĂĚŽ ƵŵĂ ƉƌĄƟĐĂ
ƐĞƵƐĐůŝĞŶƚĞƐĂŽƐƐĞƌǀŝĕŽƐƌĞĐĞďŝĚŽƐ͘ ƉĂĚƌĆŽ ŶĂƐ ŽƌŐĂŶŝnjĂĕƁĞƐ ĂŽ ƌĞĚŽƌ ĚŽ ŵƵŶĚŽ
Ğ ƚĞŵ ƐŝĚŽ ƌĞĐŽŶŚĞĐŝĚĂ ĐŽŵŽ ƵŵĂ ĚŝƐĐŝƉůŝŶĂ͕
QUANTIDADE ĚĞŶŽŵŝŶĂĚĂ'ĞƐƚĆŽĚĞWƌŽĐĞƐƐŽƐĚĞEĞŐſĐŝŽ͘
NOTA
DE CLIENTES K ƉƌŝŵĞŝƌŽ ƉĂƐƐŽ ĚĂ ŐĞƐƚĆŽ ĚĞ ƉƌŽĐĞƐƐŽƐ Ġ
0 0 ŝĚĞŶƟĮĐĂƌ ƋƵĞ ƉƌŽĐĞƐƐŽ ĚĞ ŶĞŐſĐŝŽ ƐĞ ĚĞƐĞũĂ
1 0 ŵĞůŚŽƌĂƌ͘ ^Ğŵ ĐůĂƌŝĮĐĂƌ ĞdžĂƚĂŵĞŶƚĞ ƋƵĂů Ġ Ž
2 0 ƉƌŽĐĞƐƐŽ͕ ƚŽƌŶĂͲƐĞ ĚŝİĐŝů ĐŽŶƚƌŽůĂƌ Ž ĞƐĐŽƉŽ ĚĞ
Ƶŵ ƉƌŽũĞƚŽ ĚĞ ŵĞůŚŽƌŝĂ ĚĞ ƉƌŽĐĞƐƐŽƐ͕ ƉŽŝƐ͕ Ğŵ
ϯ 1
ƋƵĂůƋƵĞƌ ŽƌŐĂŶŝnjĂĕĆŽ͕ ƚŽĚĂƐ ĂƐ ĂƟǀŝĚĂĚĞƐ ĞƐƚĆŽ͕
4 2 ĚĞĂůŐƵŵĂĨŽƌŵĂ͕ƌĞůĂĐŝŽŶĂĚĂƐ͘
5 2 ^,ZW͕͖͘DZDKdd͕W͘tŽƌŬŇŽǁŵŽĚĞůŝŶŐ͘Ϯ͘ĞĚ͘ŽƐƚŽŶ͗
6 2 ƌƚĞĐŚ,ŽƵƐĞ͕ϮϬϬϵ;ĂĚĂƉƚĂĚŽͿ͘

7 2 ŽŶƐŝĚĞƌĂŶĚŽ ĂƐ ŝŶĨŽƌŵĂĕƁĞƐ ĂƉƌĞƐĞŶƚĂĚĂƐ͕


ϴ 2 ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ ƋƵĞ ĐŽƌƌĞƐƉŽŶĚĞ Ă Ƶŵ ƉƌŽĐĞƐƐŽ
9 1 ĚĞŶĞŐſĐŝŽƋƵĞĚĞǀĞƐĞƌƐĞůĞĐŝŽŶĂĚŽƉĂƌĂĂŶĄůŝƐĞ
10 0 ƉĞůŽ ƉƌŽũĞƚŽ ĚĞ ŵĞůŚŽƌŝĂ ĚĞ ƉƌŽĐĞƐƐŽƐ ĚĞ ƵŵĂ
ŽƌŐĂŶŝnjĂĕĆŽ͘
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĂ ƐŝƚƵĂĕĆŽ Ğ ĂƐ ŝŶĨŽƌŵĂĕƁĞƐ
A ƌŝĂƌĐŽŶƚĂĚĞĐůŝĞŶƚĞ͘
ĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
B WƌŽƐƉĞĐƚĂƌŶŽǀŽƐĐůŝĞŶƚĞƐ͘
/͘ ŵĠĚŝĂĚĂƐŶŽƚĂƐĚŽƐĐůŝĞŶƚĞƐĠŝŐƵĂůĂϲ͕Ϭ͘
C ŽŵĠƌĐŝŽĞůĞƚƌƀŶŝĐŽǀŝĂWeb.
//͘ ŵĞĚŝĂŶĂĚĂƐŶŽƚĂƐĚŽƐĐůŝĞŶƚĞƐĠŝŐƵĂůĂϲ͕Ϭ͘
D ZĞůĂĐŝŽŶĂŵĞŶƚŽĐŽŵĐůŝĞŶƚĞƐ͘
///͘ K ĚĞƐǀŝŽ ƉĂĚƌĆŽ ƉŽƉƵůĂĐŝŽŶĂů Ġ ŵĞŶŽƌ ĚŽ
E ĂůĐƵůĂƌĂĨĂŝdžĂĚĞĐƌĠĚŝƚŽĚĞĐůŝĞŶƚĞ͘
ƋƵĞϯ͕Ϭ͘
/s͘ KĐŽŶũƵŶƚŽĚĞĚĂĚŽƐĠĂŵŽĚĂů͘ ƌĞĂůŝǀƌĞ
V. hŵĐůŝĞŶƚĞƋƵĞĂƚƌŝďƵŝƵŶŽƚĂϯ͕ϬĞŶĐŽŶƚƌĂͲƐĞ
ŶŽϭǑƋƵĂƌƟů͘
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕//Ğ///͘
B /͕//Ğs͘
C /͕///Ğ/s͘
D //͕/sĞs͘
E ///͕/sĞs͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO 29
*R40201730*
QUESTÃO 26 QUESTÃO 27
ůŐƵŵĂƐ ůŝŶŐƵĂŐĞŶƐ ĚĞ ƉƌŽŐƌĂŵĂĕĆŽ ŽďĞĚĞĐĞŵ  ĨŽƌŵĂ ĐŽŵŽ Ž ĐŽŶŚĞĐŝŵĞŶƚŽ ƐĞ ĂƉƌĞƐĞŶƚĂ
Ă ƵŵĂ ŽƌĚĞŵ ĞƐƉĞĐşĮĐĂ ŶŽ ƋƵĞ Ěŝnj ƌĞƐƉĞŝƚŽ ă ƉŽĚĞ ƐĞƌ ĐůĂƐƐŝĨŝĐĂĚĂ Ğŵ ƚĄĐŝƚĂ Ğ ĞdžƉůşĐŝƚĂ͘
ĂǀĂůŝĂĕĆŽ ĚĞ ŽƉĞƌĂĚŽƌĞƐ͘  ƉƌĞĐĞĚġŶĐŝĂ ĚŽƐ K ĐŽŶŚĞĐŝŵĞŶƚŽ ƚĄĐŝƚŽ Ġ ĚĞƐĞŶǀŽůǀŝĚŽ ƉĞůĂƐ
ŽƉĞƌĂĚŽƌĞƐ ĂƌŝƚŵĠƟĐŽƐ͕ ƌĞůĂĐŝŽŶĂŝƐ Ğ ůĞĂŶŽƐ ĞdžƉĞƌŝġŶĐŝĂƐ Ğ ƌĞůĂĐŝŽŶĂŵĞŶƚŽƐ ƉĞƐƐŽĂŝƐ ŽƵ
Ġ ĚĞŵŽŶƐƚƌĂĚĂ ŶĂ ƚĂďĞůĂ Ă ƐĞŐƵŝƌ͕ ŶĂ ƋƵĂů ƉƌŽĨŝƐƐŝŽŶĂŝƐĚĞƵŵŝŶĚŝǀşĚƵŽ͕ŶĆŽĠŵĞŶƐƵƌĄǀĞů
ŽƐ ŽƉĞƌĂĚŽƌĞƐ ++ e --͕ ƉƌĠ ŽƵ ƉſƐͲĮdžĂĚŽƐ͕ Ğ Ġ ƉĞƐƐŽĂů͘ K ĐŽŶŚĞĐŝŵĞŶƚŽ ĞdžƉůşĐŝƚŽ Ġ Ă
ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ ŝŶĐƌĞŵĞŶƚĂŵ ŽƵ ĚĞĐƌĞŵĞŶƚĂŵ Ă ĚŝƐƐĞŵŝŶĂĕĆŽ͕ ĂƉůŝĐĂĕĆŽ͕ ƚƌĂŶƐŵŝƐƐĆŽ͕ ĚĞ
ǀĂƌŝĄǀĞů͕ ĐŽŵŽ ŶŽ ĞdžĞŵƉůŽ͗ ǀĂƌŝĄǀĞů x ĐŽŵ ǀĂůŽƌ Ϭ͕ ŵĂŶĞŝƌĂĨŽƌŵĂů͕ĚŽĐŽŶŚĞĐŝŵĞŶƚŽĂĚƋƵŝƌŝĚŽ͘
ƌĞƐƵůƚĂĚŽĚĞ++x ĠŝŐƵĂů Ă 1ĞŽĚĞ--x ĠŝŐƵĂů d<h,/͕,͖͘EKE<͕/͘'ĞƐƚĆŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽ.
Ă -1. WŽƌƚŽůĞŐƌĞ͗ŽŽŬŵĂŶ͕ϮϬϬϴ;ĂĚĂƉƚĂĚŽͿ͘

KƌĚĞŵĚĞƉƌĞĐĞĚġŶĐŝĂ ŽŶƐŝĚĞƌĂŶĚŽ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ƐŽŌǁĂƌĞ Ğ Ă


KƉĞƌĂĚŽƌĞƐ ƵƟůŝnjĂĕĆŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽƚĄĐŝƚŽĞĞdžƉůşĐŝƚŽ͕ĂǀĂůŝĞ
;ĚŽŵĂŝŽƌƉĂƌĂŽŵĞŶŽƌͿ
ĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
1 ++ e -- ƉſƐͲĮdžĂĚŽƐ
+ e -ƵŶĄƌŝŽƐ͕++ e /͘ ƵƌĂŶƚĞ ĂƐ ĞƚĂƉĂƐ ĚĞ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ
2 ĚŽ ƐŽŌǁĂƌĞ͕ ƐĆŽ ƵƟůŝnjĂĚŽƐ ƚĂŶƚŽ ŽƐ
--ƉƌĠͲĮdžĂĚŽƐ͕!
ĐŽŶŚĞĐŝŵĞŶƚŽƐ ƉƌĠ ĞdžŝƐƚĞŶƚĞƐ ĚŽ ŝŶĚŝǀşĚƵŽ
ϯ *͕/͕
ƋƵĂŶƚŽ ŽƐ ĐŽŶŚĞĐŝŵĞŶƚŽƐ ĂĚƋƵŝƌŝĚŽƐ
4 + e -ďŝŶĄƌŝŽƐ ĚƵƌĂŶƚĞŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ͘
5 <><=>=
//͘ KƵƐŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽĞdžƉůşĐŝƚŽƌĞƐƚƌŝŶŐĞͲƐĞ
6 =!= ăƐ ĨĂƐĞƐ ĚĞ ůĞǀĂŶƚĂŵĞŶƚŽ ĚŽƐ ƌĞƋƵŝƐŝƚŽƐ͕
7 && ƋƵĂŶĚŽ Ž ƵƐƵĄƌŝŽ ŝŶĚŝĐĂ ƐƵĂ ŶĞĐĞƐƐŝĚĂĚĞ
ϴ || Ğ ĂƐ ĨƵŶĐŝŽŶĂůŝĚĂĚĞƐ ƌĞƋƵĞƌŝĚĂƐ ƉĂƌĂ Ž
^^d͕Z͘t͘ŽŶĐĞŝƚŽƐĚĞůŝŶŐƵĂŐĞŶƐĚĞƉƌŽŐƌĂŵĂĕĆŽ.
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚŽƐŽŌǁĂƌĞ.
WŽƌƚŽůĞŐƌĞ͗ŽŽŬŵĂŶ͕ϮϬϭϭ;ĂĚĂƉƚĂĚŽͿ͘ ///͘ K ƵƐŽ ĚŽ ĐŽŶŚĞĐŝŵĞŶƚŽ ƚĄĐŝƚŽ ƌĞƐƚƌŝŶŐĞͲƐĞ
ăƐ ĨĂƐĞƐ ĚĞ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ͕ ƋƵĂŶĚŽ ƐĞ
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĂƐ ŝŶĨŽƌŵĂĕƁĞƐ Ğ ƐĂďĞŶĚŽ ƋƵĞ
ĞŵƉƌĞŐĂ ĐŽŶŚĞĐŝŵĞŶƚŽ ĚĞ ƚƌĂŶƐĨŽƌŵĂĕĆŽ
ĂƐ ǀĂƌŝĄǀĞŝƐ a͕ b e c ƚġŵ͕ Ğŵ ĚĞƚĞƌŵŝŶĂĚŽ
ĚĂŶĞĐĞƐƐŝĚĂĚĞĚŽƵƐƵĄƌŝŽĞĐĂƌĂĐƚĞƌşƐƟĐĂƐ
ŵŽŵĞŶƚŽ͕ŽƐǀĂůŽƌĞƐϭ͕ϮĞϬ͕ƌĞƐƉĞĐƚŝǀĂŵĞŶƚĞ͕
ƚĠĐŶŝĐĂƐ ƉĂƌĂ ƉƌŽĚƵnjŝƌ Ƶŵ ƐŝƐƚĞŵĂ ĚĞ
ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ Ğŵ ƋƵĞ Ž ƌĞƐƵůƚĂĚŽ ĚĂ
ŝŶĨŽƌŵĂĕĆŽ͘
ĞdžƉƌĞƐƐĆŽ ĂƉƌĞƐĞŶƚĂĚĂ ĐŽƌƌĞƐƉŽŶĚĞ ĂŽ ĚĂ
ĞdžƉƌĞƐƐĆŽ-a * ++b - --c. ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A a * b++ - --c A /͕ĂƉĞŶĂƐ͘
B --b > a * c B ///͕ĂƉĞŶĂƐ͘
C --c/a * --b C /Ğ//͕ĂƉĞŶĂƐ͘
D ++c/--b * ++a D //Ğ///͕ĂƉĞŶĂƐ͘
E -a * b++ - c-- E /͕//Ğ///͘
ƌĞĂůŝǀƌĞ ƌĞĂůŝǀƌĞ

ϯϬ SISTEMAS DE INFORMAÇÃO
*R40201731*
QUESTÃO 28 QUESTÃO 29
K ŐƵŝĂ WDK< ;Project Management Body hŵĂ ĞŵƉƌĞƐĂ ƋƵĞ ǀĞŶĚĞ ƉƌŽĚƵƚŽƐ ĐŽƐŵĠƟĐŽƐ
ŽĨ <ŶŽǁůĞĚŐĞͿ ŽƌŝĞŶƚĂ Ă ŐĞƐƚĆŽ ĚĞ ƉƌŽũĞƚŽƐ ĐŽŵǀĞŶĚĂƐĚŝƌĞƚĂƐĐŽŶƚĂĐŽŵĚŝĨĞƌĞŶƚĞƐŵſĚƵůŽƐ
ĐŽŶƐŝĚĞƌĂŶĚŽƋƵĞƉƌŽĐĞƐƐŽƐĚĞǀĞŵƐĞƌĞdžĞĐƵƚĂĚŽƐ ĚĞ ƐŽŌǁĂƌĞ ƋƵĞ ĂƚĞŶĚĞŵ ĂŽƐ ŶşǀĞŝƐ ŽƉĞƌĂĐŝŽŶĂů͕
ŶĂƐ ĚŝǀĞƌƐĂƐ ĨĂƐĞƐ ĚŽ ŐĞƌĞŶĐŝĂŵĞŶƚŽ͕ Ă ƐĂďĞƌ͗ ƚĄƟĐŽ Ğ ĞƐƚƌĂƚĠŐŝĐŽ͘ ƉſƐ ĚŝĂŐŶſƐƟĐŽ ƐŝƚƵĂĐŝŽŶĂů͕
ŝŶŝĐŝĂĕĆŽ͕ƉůĂŶĞũĂŵĞŶƚŽ͕ĞdžĞĐƵĕĆŽĞĞŶĐĞƌƌĂŵĞŶƚŽ͘ ǀĞƌŝĮĐŽƵͲƐĞ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ ĚĞ ŵĞůŚŽƌŝĂ ŶĂ
ŵ Ƶŵ ĚĞƚĞƌŵŝŶĂĚŽ ƉƌŽũĞƚŽ͕ ĨŽŝ ĚĞƐĞŶǀŽůǀŝĚŽ ŽƉĞƌĂĕĆŽ Ğ ŶŽ ƐƵƉŽƌƚĞ ĚŽ ƉƌŽĐĞƐƐŽ ΗZĞǀŝƐĆŽ ĚŽ
Ƶŵ ƐŝƐƚĞŵĂ ƐĞŐƵŶĚŽ Ž ŵŽĚĞůŽ ĚĞ ĐŝĐůŽ ĚĞ ǀŝĚĂ ƉůĂŶŽĚĞǀĞŶĚĂƐΗ͕ĞdžŝďŝĚŽŶĂĮŐƵƌĂĂƐĞŐƵŝƌ͘
Ğŵ ĐĂƐĐĂƚĂ͕ ĐƵũĂƐ ĂƟǀŝĚĂĚĞƐ ƐĆŽ ƌĞĂůŝnjĂĚĂƐ
ƐĞƋƵĞŶĐŝĂůŵĞŶƚĞĞƐĞŵƐŽďƌĞƉŽƐŝĕĆŽ͘EĂĂƟǀŝĚĂĚĞ Diretoria de Revisão do
marketing plano de
ĚĞ ŚŽŵŽůŽŐĂĕĆŽ ĚŽ ƐŝƐƚĞŵĂ͕ ăƐ ǀĠƐƉĞƌĂƐ ĚĂ vendas
ĚĂƚĂ ƉůĂŶĞũĂĚĂ ĚĞ ƐƵĂ ŝŵƉůĂŶƚĂĕĆŽ͕ Ƶŵ ƵƐƵĄƌŝŽ
ŝĚĞŶƟĮĐŽƵ Ă ŝŶǀŝĂďŝůŝĚĂĚĞ ĚĞ ƵŵĂ ĨƵŶĐŝŽŶĂůŝĚĂĚĞ Comparação
Departamento
ƚĞƐƚĂĚĂ͕ƉŽŝƐĂůŐƵŶƐƌĞƋƵŝƐŝƚŽƐďĄƐŝĐŽƐŶĆŽŚĂǀŝĂŵ de vendas
com o
previsto
ƐŝĚŽ ĐŽŶƐŝĚĞƌĂĚŽƐ ĚƵƌĂŶƚĞ Ž ůĞǀĂŶƚĂŵĞŶƚŽ ĚŽƐ
ƌĞƋƵŝƐŝƚŽƐ͘ ĂůƚĞƌĂĕĆŽƋƵĞƐĞŵŽƐƚƌŽƵŶĞĐĞƐƐĄƌŝĂ
ĂƚƌĂƐŽƵ Ž ƉƌŽũĞƚŽ Ğŵ ƌĞůĂĕĆŽ ă ůŝŶŚĂ ĚĞ ďĂƐĞ ĚŽ Setor de
ƉůĂŶŽĚŽƉƌŽũĞƚŽ͘ vendas Apuração
das vendas

^ĞŐƵŶĚŽŽWDK<͕ƉŽĚĞͲƐĞĐŽŶƐŝĚĞƌĂƌƋƵĞĂĨĂůŚĂ
ĨŽŝŽƌŝŐŝŶĂĚĂŶĂĨĂƐĞĚĞ
KƐ ĂƚŽƌĞƐ ĞŶǀŽůǀŝĚŽƐ ŶŽ ƉƌŽĐĞƐƐŽ ƐĆŽ Ž ƐĞƚŽƌ ĚĞ
A ŝŶŝĐŝĂĕĆŽŽƵƉůĂŶĞũĂŵĞŶƚŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ ǀĞŶĚĂƐ͕ Ž ĚĞƉĂƌƚĂŵĞŶƚŽ ĚĞ ǀĞŶĚĂƐ Ğ Ă ĚŝƌĞƚŽƌŝĂ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽƚĞŵƉŽ͘ ĚĞ ŵĂƌŬĞƟŶŐ͘ /ŶŝĐŝĂůŵĞŶƚĞ͕ Ž ƐĞƚŽƌ ĚĞ ǀĞŶĚĂƐ
B ƉůĂŶĞũĂŵĞŶƚŽŽƵĞdžĞĐƵĕĆŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ ĨĂnj Ă ĂƉƵƌĂĕĆŽ ĚĂƐ ǀĞŶĚĂƐ ŶŽ ƉĞƌşŽĚŽ͘ Žŵ ďĂƐĞ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽƚĞŵƉŽ͘ ŶĞƐƐĂ ŝŶĨŽƌŵĂĕĆŽ͕ Ž ĚĞƉĂƌƚĂŵĞŶƚŽ ĚĞ ǀĞŶĚĂƐ
C ĞdžĞĐƵĕĆŽŽƵĞŶĐĞƌƌĂŵĞŶƚŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ ĨĂnj Ă ĐŽŵƉĂƌĂĕĆŽ ĞŶƚƌĞ ĂƐ ǀĞŶĚĂƐ ƌĞĂůŝnjĂĚĂƐ Ğ ĂƐ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽƚĞŵƉŽ͘ ƉƌĞǀŝƐƚĂƐ͘WŽƌĮŵ͕ĂĚŝƌĞƚŽƌŝĂĚĞŵĂƌŬĞƟŶŐ͕ďĂƐĞĂĚĂ
ŶĞƐƐĂĐŽŵƉĂƌĂĕĆŽ͕ƌĞĂůŝnjĂŽƉůĂŶŽĚĞǀĞŶĚĂƐ͘
D ŝŶŝĐŝĂĕĆŽŽƵĞŶĐĞƌƌĂŵĞŶƚŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽĞƐĐŽƉŽ͘ EĞƐƐĂ ƐŝƚƵĂĕĆŽ͕ ĐĂƐŽ ƐĞ ĚĞĐŝĚĂ ŝŵƉůĞŵĞŶƚĂƌ
E ƉůĂŶĞũĂŵĞŶƚŽŽƵĞdžĞĐƵĕĆŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ Ă ƚĞĐŶŽůŽŐŝĂ WD^ ;Business Process
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽĞƐĐŽƉŽ͘ Management SystemͿ͕ Ž ŝŵƉĂĐƚŽ ĚĞĐŽƌƌĞŶƚĞ
ƌĞĂůŝǀƌĞ ĚĞƐƐĂŝŵƉůĞŵĞŶƚĂĕĆŽƐĞƌĄ
A ƌ ĞĚƵĕĆŽĚŽƚĞŵƉŽĚĞĞŶǀŝŽĞƌĞĐĞďŝŵĞŶƚŽĚŽƐ
ĚĂĚŽƐĞŶƚƌĞŽƐŶşǀĞŝƐŽƌŐĂŶŝnjĂĐŝŽŶĂŝƐ͘
B ƌĞĚƵĕĆŽ ĚĞ ĚĞƐƉĞƐĂƐ ĚĞ ǀĞŶĚĂƐ ĐŽŵŽ
ĚĞĐŽƌƌġŶĐŝĂĚĂŵĞůŚŽƌŝĂĚŽƉƌŽĐĞƐƐŽ͘
C ƌĞĚƵĕĆŽ ŶĂ ƋƵĂŶƟĚĂĚĞ ĚĞ ŵſĚƵůŽƐ
ŝŶĚĞƉĞŶĚĞŶƚĞƐ ŶĞĐĞƐƐĄƌŝŽƐ ƉĂƌĂ ŽƉĞƌĂƌ Ž
ƐŝƐƚĞŵĂ͘
D ŵĂŝŽƌ ƉƌĞĐŝƐĆŽ ŶĂ ƉƌĞǀŝƐĆŽ ĚĞ ǀĞŶĚĂƐ ĐŽŵŽ
ĚĞĐŽƌƌġŶĐŝĂĚĂŵĞůŚŽƌŝĂĚŽƉƌŽĐĞƐƐŽ͘
E ŵĂŝŽƌ ƉƌĞĐŝƐĆŽ ŶŽ ƉůĂŶŽ ĚĞ ǀĞŶĚĂƐ ĐŽŵŽ
ĚĞĐŽƌƌġŶĐŝĂĚĂŵĞůŚŽƌŝĂĚŽƉƌŽĐĞƐƐŽ͘

SISTEMAS DE INFORMAÇÃO ϯϭ
*R40201732*
QUESTÃO 30 QUESTÃO 31
WĂƌĂ ŐĂƌĂŶƟƌ Ă ƋƵĂůŝĚĂĚĞ ŶŽ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ  ĐůŽƵĚ ĐŽŵƉƵƟŶŐ ;ĐŽŵƉƵƚĂĕĆŽ Ğŵ ŶƵǀĞŵͿ ƚĞŵ
ƐŽŌǁĂƌĞ Ġ ŝŶĚŝƐƉĞŶƐĄǀĞů ĚĞĮŶŝƌ ƉƌŽĐĞƐƐŽƐ ƉĂƌĂ Ž ŽďũĞƟǀŽ ĚĞ ĨŽƌŶĞĐĞƌ ƌĞĐƵƌƐŽƐ ĚĞ ŚĂƌĚǁĂƌĞ e
ŐĞƌĞŶĐŝĂƌ ŵƵĚĂŶĕĂƐ ŶŽ ĞƐĐŽƉŽ ĚŽ ƉƌŽĚƵƚŽ Ğ ƐŽŌǁĂƌĞ ƐŽď ĚĞŵĂŶĚĂ Ă ƉĂƌƟƌ ĚĞ ƐĞƌǀŝĚŽƌĞƐ
ĐŽŶĮŐƵƌĂĕƁĞƐ ĚŽ ƐŽŌǁĂƌĞ Ğŵ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ͘ ŝŶƚĞƌůŝŐĂĚŽƐ ƉĞůĂ ŝŶƚĞƌŶĞƚ͕ ƐĞŐƵŝŶĚŽ Ž ƉƌŝŶĐşƉŝŽ
ƐƐĞƐ ƉƌŽĐĞƐƐŽƐ ŝŶĐůƵĞŵ ĂƟǀŝĚĂĚĞƐ ĚĞ ƉůĂŶĞũĂŵĞŶƚŽ͕ ĚĂ ĐŽŵƉƵƚĂĕĆŽ Ğŵ grid ;ŐƌĂĚĞͿ͘ hŵĂ ĂƌƋƵŝƚĞƚƵƌĂ
ǀĂůŝĚĂĕĆŽ͕ǀĞƌŝĮĐĂĕĆŽĞŐĞƌĞŶĐŝĂŵĞŶƚŽĚĞǀĞƌƐƁĞƐ em gridĠĚĞƐĐƌŝƚĂƉŽƌŵĞŝŽĚĂƐƋƵĂƚƌŽĐĂŵĂĚĂƐĂ
;ŵƵĚĂŶĕĂƐŽƵreleasesͿ͘ ƐĞŐƵŝƌ͘
ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞ ͻ ZĞĚĞ͗ĞdžĞĐƵƚĂĂĐŽŵƵŶŝĐĂĕĆŽĞƐĞƵƟůŝnjĂĚĂ
ĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘ ƉĂƌƚĞİƐŝĐĂ͖
/͘ KŐĞƌĞŶĐŝĂŵĞŶƚŽĚĞŵƵĚĂŶĕĂƐĂĐŽŵƉĂŶŚĂ ͻ ZĞĐƵƌƐŽƐ͗ ĨŽƌŵĂĚĂ ƉĞůŽƐ ƐĞƌǀŝĚŽƌĞƐ ĚĞ
Ă ƐŽůŝĐŝƚĂĕĆŽ ĚĞ ĂůƚĞƌĂĕƁĞƐ ŶŽ ƐŽŌǁĂƌĞ͕ ĂƌŵĂnjĞŶĂŵĞŶƚŽĞͬŽƵƉƌŽĐĞƐƐĂŵĞŶƚŽ͖
ĚĞĮŶĞ ŽƐ ĐƵƐƚŽƐ͕ ƐĞƵƐ ŝŵƉĂĐƚŽƐ Ğ ƋƵĂŶĚŽ ͻ DŝĚĚůĞǁĂƌĞ͗ ĨŽƌŵĂĚĂ ƉĞůŽ ƐŽŌǁĂƌĞ
ĞƐƚĂƐĚĞǀĞŵƐĞƌŝŵƉůĞŵĞŶƚĂĚĂƐ͘ ƌĞƐƉŽŶƐĄǀĞůƉĞůĂƚƌŽĐĂĚĞŝŶĨŽƌŵĂĕƁĞƐ͖
//͘  ƌĞǀŝƐĆŽ ĚŽƐ ĂƌƚĞĨĂƚŽƐ ĚĞ ƐŽŌǁĂƌĞ ƚĞŵ ͻ &ĞƌƌĂŵĞŶƚĂƐ Ğ ĂƉůŝĐĂĕƁĞƐ͗ ƌĞƉƌĞƐĞŶƚĂĚĂ
ƉŽƌ ŽďũĞƟǀŽ ĂƌŵĂnjĞŶĂƌ Ă ĚŽĐƵŵĞŶƚĂĕĆŽ ƉĞůŽƐĂƉůŝĐĂƟǀŽƐ͘
ĞŵƵŵƌĞƉŽƐŝƚſƌŝŽĐĞŶƚƌĂů͘
Ğ ĂĐŽƌĚŽ ĐŽŵ Ž ƚĞdžƚŽ͕ ĂǀĂůŝĞ ĂƐ ĂĮƌŵĂĕƁĞƐ Ă
///͘ ǀĞƌŝĮĐĂĕĆŽĚĞƐŽŌǁĂƌĞƚĞŵŽŽďũĞƟǀŽĚĞ ƐĞŐƵŝƌ͘
ĐŽŶƚƌŽůĞĚĞǀĞƌƐƁĞƐĚĂĚŽĐƵŵĞŶƚĂĕĆŽ͘
/s͘ ǀĂůŝĚĂĕĆŽĚĞƐŽŌǁĂƌĞƚĞŵŽŽďũĞƟǀŽĚĞ /͘  ĐĂŵĂĚĂ ĚĞ ĨĞƌƌĂŵĞŶƚĂƐ Ğ ĂƉůŝĐĂĕƁĞƐ Ġ
ŐĂƌĂŶƟƌƋƵĞĂƐŶĞĐĞƐƐŝĚĂĚĞƐĞĞdžƉĞĐƚĂƟǀĂƐ ƌĞƐƉŽŶƐĄǀĞůƉĞůĂŶĞŐŽĐŝĂĕĆŽĚĂƐƚƌĂŶƐĂĕƁĞƐ
ĚŽĐůŝĞŶƚĞƐĞũĂŵĂƚĞŶĚŝĚĂƐ͘ ĚĞĚĂĚŽƐŶŽgrid.
V. KŐĞƌĞŶĐŝĂŵĞŶƚŽĚĞĐŽŶĮŐƵƌĂĕĆŽĐŽŶƚƌŽůĂ //͘  ĐĂŵĂĚĂ ŵŝĚĚůĞǁĂƌĞ Ġ ƌĞƐƉŽŶƐĄǀĞů ƉĞůĂ
Ă ĞĚŝĕĆŽ ƐŝŵƵůƚąŶĞĂ ĚŽƐ ĂƌƚĞĨĂƚŽƐ ĚŽ ŝŶƚĞƌĐŽŶĞĐƟǀŝĚĂĚĞ Ğ ĐŽŵƵŶŝĐĂĕĆŽ ĞŶƚƌĞ ŽƐ
ƐŽŌǁĂƌĞ͕ ŵĂŶƚĠŵ Ž ĐŽŶƚƌŽůĞ ĚĂƐ ǀĞƌƐƁĞƐ ŵĞŵďƌŽƐĚŽgrid.
ĚŽ ƐŽŌǁĂƌĞ Ğ ƌĞĐŽŵĞŶĚĂ Ă ĂƵĚŝƚŽƌŝĂ ĚĂƐ ///͘  ĐĂŵĂĚĂ ĚĞ ƌĞĚĞ Ġ ƌĞƉŽŶƐĄǀĞů ƉĞůĂ
ĐŽŶĮŐƵƌĂĕƁĞƐ͘ ĐŽŶĐĞĐƟǀŝĚĂĚĞĞŶƚƌĞŽƐĚŝĨĞƌĞŶƚĞƐŵĞŵďƌŽƐ
ĚŽgrid.
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
/s͘  ĐĂŵĂĚĂ ĚĞ ƌĞĐƵƌƐŽƐ Ġ ƌĞƐƉŽŶƐĄǀĞů ƉĞůĂ
A /͕//Ğ///͘ ƐĞŐƵƌĂŶĕĂĚŽƐĚĂĚŽƐŶĂƐĂƉůŝĐĂĕƁĞƐĚŽgrid.
B /͕//Ğ/s͘ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
C /͕/sĞs͘
A /Ğ//͘
D //͕///Ğs͘
B //Ğ///͘
E ///͕/sĞs͘
C ///Ğ/s͘
ƌĞĂůŝǀƌĞ D /͕//Ğ/s͘
E /͕///Ğ/s͘
ƌĞĂůŝǀƌĞ

ϯϮ SISTEMAS DE INFORMAÇÃO
*R40201733*
QUESTÃO 32
ůĞŝ^ĂƌďĂŶĞƐͲKdžůĞLJ;^KyͿ͕ƉƵďůŝĐĂĚĂĞŵĂŐŽƐƚŽĚĞϮϬϬϮ͕ĂƉſƐĞƐĐąŶĚĂůŽƐĮŶĂŶĐĞŝƌŽƐĂĐŽŶƚĞĐŝĚŽƐĞŵ
ĐŽŵƉĂŶŚŝĂƐĂŵĞƌŝĐĂŶĂƐĂďĞƌƚĂƐŶŽƐƐƚĂĚŽƐhŶŝĚŽƐ͕ŽďũĞƟǀĂƉƌŽƚĞŐĞƌŽƐŝŶǀĞƐƟĚŽƌĞƐ͕ŶŽŵĞƌĐĂĚŽĚĞ
ĐĂƉŝƚĂů ĂŵĞƌŝĐĂŶŽ͕ ĚĞ ĨƌĂƵĚĞƐ ĐŽŶƚĄďĞŝƐ Ğ ĮŶĂŶĐĞŝƌĂƐ͘ ŶƚƌĞ ŽƐ ĚŝǀĞƌƐŽƐ ĐŽŶƚƌŽůĞƐ ƋƵĞ ĞƐƐĂ ůĞŝ ƌĞŐƵůĂ͕
ĚĞƐƚĂĐĂŵͲƐĞĂƋƵĞůĞƐƋƵĞĚĞǀĞŵŐĂƌĂŶƟƌĂŝŶƚĞŐƌŝĚĂĚĞĚĞŝŶĨŽƌŵĂĕƁĞƐĐŽŶƚĄďĞŝƐĞĮŶĂŶĐĞŝƌĂƐ͘dĂůĐƌŝƐĞ
ĚĞƐƉĞƌƚŽƵĂŝŵƉŽƌƚąŶĐŝĂĚĂƚĞŵĄƟĐĂ'ŽǀĞƌŶĂŶĕĂĚĞdĞĐŶŽůŽŐŝĂĚĂ/ŶĨŽƌŵĂĕĆŽ;d/ͿƉĂƌĂĂƐŽƌŐĂŶŝnjĂĕƁĞƐ͕
ĚĞŵŽĚŽĂƐĞƌĞŵĐŽŶƐŝĚĞƌĂĚŽƐƌĞƋƵŝƐŝƚŽƐůĞŐĂŝƐĂƚƌŽĐĂĚĞŝŶĨŽƌŵĂĕƁĞƐĞŶƚƌĞƉĂƌĐĞŝƌŽƐĞƐƚƌĂƚĠŐŝĐŽƐĚĂƐ
ŽƌŐĂŶŝnjĂĕƁĞƐĞĂĨŽƌŵĂůŝnjĂĕĆŽĚĞƵŵĂƉŽůşƟĐĂĚĞƐĞŐƵƌĂŶĕĂĚĂŝŶĨŽƌŵĂĕĆŽ͕ĞŶƚƌĞŽƵƚƌŽƐ͘ĞƐƚĂĨŽƌŵĂ͕
ĐĂďĞ ĚĞƐƚĂĐĂƌ ƋƵĞ Ž ŽďũĞƟǀŽ ĚĂ 'ŽǀĞƌŶĂŶĕĂ ĚĞ d/ Ğŵ ƵŵĂ ŽƌŐĂŶŝnjĂĕĆŽ Ġ ĂůŝŶŚĂƌ Ă d/ ĂŽƐ ƌĞƋƵŝƐŝƚŽƐ
ĚĞ ŶĞŐſĐŝŽ͕ ĚĞ ŵŽĚŽ Ă ŐĂƌĂŶƟƌ Ă ĐŽŶƟŶƵŝĚĂĚĞ ĚŽƐ ƐĞƌǀŝĕŽƐ ƉƌĞƐƚĂĚŽƐ͕ ďĞŵ ĐŽŵŽ Ă ŵŝŶŝŵŝnjĂĕĆŽ ĚĂ
ĞdžƉŽƐŝĕĆŽĚŽŶĞŐſĐŝŽĂŽƐƌŝƐĐŽƐĚĞd/͘
&ZEE^͕͖͘͘Zh͕s͘͘/ŵƉůĂŶƚĂŶĚŽĂŐŽǀĞƌŶĂŶĕĂĚĞd/͗ĚĂĞƐƚƌĂƚĠŐŝĂăŐĞƐƚĆŽĚŽƐƉƌŽĐĞƐƐŽƐĞƐĞƌǀŝĕŽƐ͘
ZŝŽĚĞ:ĂŶĞŝƌŽ͗ƌĂƐƉŽƌƚ͕ϮϬϭϮ;ĂĚĂƉƚĂĚŽͿ͘

ƌĞƐƉĞŝƚŽĚĞƐƐĞĐŽŶƚĞdžƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KĂƚĞŶĚŝŵĞŶƚŽĂŵĂƌĐŽƐĚĞƌĞŐƵůĂĕĆŽ;complianceͿŝŵƉůŝĐĂŵ͕ƉĂƌĂĂĄƌĞĂĚĞd/͕ƋƵĞŽƐƐŝƐƚĞŵĂƐ
ĚĞ ŝŶĨŽƌŵĂĕĆŽ ƚƌĂŶƐĂĐŝŽŶĂŝƐ ĚĞ ƵŵĂ ŽƌŐĂŶŝnjĂĕĆŽ͕ ŐĞƌĂĚŽƌĞƐ ĚĞ ĨĂƚŽƐ ĐŽŶƚĄďĞŝƐ Ğ ĮŶĂŶĐĞŝƌŽƐ͕
ƉŽƐƐŝďŝůŝƚĞŵŽĂĐĞƐƐŽĞĂĞŵŝƐƐĆŽĚĞƌĞůĂƚſƌŝŽƐĚĞƌĞƐƵůƚĂĚŽƐ͘
//͘  ƐĞŐƵƌĂŶĕĂ ĚĂ ŝŶĨŽƌŵĂĕĆŽ ĚĞǀĞ ƐĞƌ ĨŽĐĂĚĂ ƉƌŝŽƌŝƚĂƌŝĂŵĞŶƚĞ ŶĂ ƉƌŽƚĞĕĆŽ ĚĂ ŝŶĨƌĂĞƐƚƌƵƚƵƌĂ ĚĞ
ƐĞƌǀŝĚŽƌĞƐƋƵĞĂƌŵĂnjĞŶĂŵĂƐŝŶĨŽƌŵĂĕƁĞƐƚƌĂŶƐĂĐŝŽŶĂŝƐ͕ĐŽŵŽĐŽŶƚĄďĞŝƐĞĮŶĂŶĐĞŝƌĂƐ͘
///͘ ŝŶƚĞŐƌĂĕĆŽƚĞĐŶŽůſŐŝĐĂĞŶƚƌĞĮůŝĂŝƐĚĞƵŵĂŽƌŐĂŶŝnjĂĕĆŽ͕ŽƵƐĞũĂ͕ĞŶƚƌĞĞůŽƐĚĞƵŵĂĐĂĚĞŝĂĚĞ
ĚŝƐƚƌŝďƵŝĕĆŽ͕ďĞŵĐŽŵŽĂŐĞƐƚĆŽĚĞĐůŝĞŶƚĞƐĂůƚĂŵĞŶƚĞƐŽĮƐƟĐĂĚŽƐ͕ŽƵƐĞũĂ͕ĞŶƚƌĞĞůĞŵĞŶƚŽƐƋƵĞ
ƵůƚƌĂƉĂƐƐĂŵĂƐĨƌŽŶƚĞŝƌĂƐĚĂŽƌŐĂŶŝnjĂĕĆŽ͕ĚĞǀĞŵƐĞƌĐŽŶƐŝĚĞƌĂĚĂƐŶŽŵŽŵĞŶƚŽĚĞƐĞĂůŝŶŚĂƌĂd/
ĂŽƐƌĞƋƵŝƐŝƚŽƐĚĞŶĞŐſĐŝŽ͘
/s͘ ŵ ŐƌĂŶĚĞƐ ŽƌŐĂŶŝnjĂĕƁĞƐ ďƌĂƐŝůĞŝƌĂƐ Ğ ŵƵůƟŶĂĐŝŽŶĂŝƐ͕ Ă ŝŵƉůĞŵĞŶƚĂĕĆŽ ĚĞ ͞ĐĞŶƚƌŽ ĚĞ ƐĞƌǀŝĕŽƐ
ĐŽŵƉĂƌƟůŚĂĚŽƐ͟ǀŝƐĂĐĞŶƚƌĂůŝnjĂƌĚŝǀĞƌƐĂƐĄƌĞĂƐĚĞŶĞŐſĐŝŽ͕ĂƐƐŝŵĐŽŵŽĚĞƚĞƌŵŝŶĂĚĂƐŽƉĞƌĂĕƁĞƐ
ĞͬŽƵƐĞƌǀŝĕŽƐĚĞd/͘
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /Ğ//͘
B /Ğ///͘
C //Ğ/s͘
D /͕///Ğ/s͘
E //͕///Ğ/s͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO ϯϯ
*R40201734*
QUESTÃO 33 Yh^dKϯϰ
dĞŶĚŽ Ğŵ ǀŝƐƚĂ ƋƵĞ Ă ŝŶĨŽƌŵĂĕĆŽ ĞƐƚĄ ĞŶƚƌĞ ŽƐ EŽ ĐŽŶƚĞdžƚŽ ĚĞ ĂƌƋƵŝƚĞƚƵƌĂ Ğ ŽƌŐĂŶŝnjĂĕĆŽ ĚĞ
ďĞŶƐŵĂŝƐŝŵƉŽƌƚĂŶƚĞƐƉĂƌĂƵŵĂŽƌŐĂŶŝnjĂĕĆŽ͕Ƶŵ ĐŽŵƉƵƚĂĚŽƌĞƐ͕ŽƚĞƌŵŽclusterĠƵƐĂĚŽƉĂƌĂĚĞƐŝŐŶĂƌ
ĚŽƐĨĂƚŽƌĞƐĚĞĐŝƐŝǀŽƐŶĂĚĞĮŶŝĕĆŽĚĞƵŵĂƌĞĚĞĚĞ Ƶŵ ŐƌƵƉŽ ĚĞ ĐŽŵƉƵƚĂĚŽƌĞƐ ŝŶƚĞƌĐŽŶĞĐƚĂĚŽƐ͕
ĐŽŵƉƵƚĂĚŽƌĞƐ Ġ Ă ƐĞŐƵƌĂŶĕĂ ĚĂ ŝŶĨŽƌŵĂĕĆŽ͘ WĂƌĂ ƚƌĂďĂůŚĂŶĚŽ ĐŽŵŽ Ƶŵ ƌĞĐƵƌƐŽ ĚĞ ĐŽŵƉƵƚĂĕĆŽ
ŐĂƌĂŶƟƌƚĂůƐĞŐƵƌĂŶĕĂĞĞǀŝƚĂƌƋƵĂůƋƵĞƌĚĞƐǀŝŽŽƵ ƵŶŝĮĐĂĚŽ͘ĂĚĂĐŽŵƉƵƚĂĚŽƌƉĞƌƚĞŶĐĞŶƚĞĂŽcluster
ĂĕĆŽ ƋƵĞ ƉŽƐƐĂ ŵŽĚŝĮĐĂƌ ĞƐƐĂƐ ŝŶĨŽƌŵĂĕƁĞƐ ƐĞŵ ĠƵƐƵĂůŵĞŶƚĞĚĞŶŽŵŝŶĂĚŽŶſ͘ClustersĐŽƐƚƵŵĂŵ
ĂƵƚŽƌŝnjĂĕĆŽŽƵ͕ĂŝŶĚĂ͕ƉĂƌĂƉƌŽƚĞŐġͲůĂƐĚĞĂƚĂƋƵĞƐ ƐĞƌ ƵƟůŝnjĂĚŽƐ Ğŵ ĂŵďŝĞŶƚĞƐ ĐŽƌƉŽƌĂƟǀŽƐ͕ ƐĞŶĚŽ
ĐŝďĞƌŶĠƟĐŽƐ͕ ƐĆŽ ŶĞĐĞƐƐĄƌŝŽƐ ƉůĂŶĞũĂŵĞŶƚŽƐ Ğ ƉĂƌƟĐƵůĂƌŵĞŶƚĞ ĂĚĞƋƵĂĚŽƐ ƉĂƌĂ ĂƉůŝĐĂĕƁĞƐ
ĞƐƚƌƵƚƵƌĂĕĆŽĚĂƌĞĚĞĞĚĞƐĞƵƐĂĐĞƐƐŽƐ͘ ďĂƐĞĂĚĂƐĞŵƐĞƌǀŝĚŽƌĞƐ͘
&KEd^͕͘WƌĂƟĐĂŶĚŽĂƐĞŐƵƌĂŶĕĂĚĂŝŶĨŽƌŵĂĕĆŽ͘ϭ͘ĞĚ͘ ^d>>/E'^͕t͘ƌƋƵŝƚĞƚƵƌĂĞŽƌŐĂŶŝnjĂĕĆŽĚĞĐŽŵƉƵƚĂĚŽƌĞƐ.
^ĆŽWĂƵůŽ͗Z^WKZd͕ϮϬϬϴ;ĂĚĂƉƚĂĚŽͿ͘ ϴ͘ĞĚ͘^ĆŽWĂƵůŽ͗WƌĞŶƟĐĞ,Ăůů͕ϮϬϭϬ;ĂĚĂƉƚĂĚŽͿ͘

ŽŶƐŝĚĞƌĂŶĚŽŽƚĞdžƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘ ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞ
/͘  ƉƌŽƚĞĕĆŽ ĚĂ ŝŶĨŽƌŵĂĕĆŽ Ğŵ ƵŵĂ ĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ŽƌŐĂŶŝnjĂĕĆŽ Ġ ĐŽŵƉĞƚġŶĐŝĂ ƌĞƐƚƌŝƚĂ ă /͘ hŵĂĨĂůŚĂĞŵƵŵŶſĚĞƵŵclusterŝŵƉůŝĐĂ
ĄƌĞĂ ĚĞ ƚĞĐŶŽůŽŐŝĂ͕ ƋƵĞ ĂƐƐƵŵĞ ƚŽƚĂů ĞŵƉĞƌĚĂƚŽƚĂůĚĞƐĞƌǀŝĕŽ͘
ƌĞƐƉŽŶƐĂďŝůŝĚĂĚĞƐŽďƌĞƐƵĂƐĞŐƵƌĂŶĕĂ͘ //͘  ŝŶƚĞƌůŝŐĂĕĆŽ ĞŶƚƌĞ ŽƐ ŶſƐ ĚĞ Ƶŵ cluster
//͘  ƉƌŽƚĞĕĆŽ ĚĂ ŝŶĨŽƌŵĂĕĆŽ ĞdžŝŐĞ ƉŽƐƚƵƌĂ Ğ ƌĞĂůŝnjĂͲƐĞ ƉŽƌ ŵĞŝŽ ĚĞ Ƶŵ ďĂƌƌĂŵĞŶƚŽ ĚĞ
ĐŽŵƉƌŽŵĞƟŵĞŶƚŽ ĚŽƐ ĞŶǀŽůǀŝĚŽƐ ŶĂ ƐƵĂ ĐŽŶƚƌŽůĞ͘
ĞdžĞĐƵĕĆŽ͕ ƉŽƌƚĂŶƚŽ͕ ĚĞǀĞ ƐĞƌ ƚƌĂƚĂĚĂ ĚĞ ///͘  ĞƐĐĂůĂďŝůŝĚĂĚĞ ĚĞ Ƶŵ cluster Ġ ŵĂŝŽƌ ĚŽ
ĨŽƌŵĂƉƌŽĮƐƐŝŽŶĂů͘ ƋƵĞ Ă ĚĞ Ƶŵ ƉƌŽĐĞƐƐĂĚŽƌ ĐŽŵ ŵƷůƟƉůŽƐ
///͘  ƉƌĞƐĞŶĕĂ ĚĞ ĨƵŶĐŝŽŶĄƌŝŽƐ ĠƟĐŽƐ ŶĂ ŶƷĐůĞŽƐ͘
ĞŵƉƌĞƐĂ ĞůŝŵŝŶĂ Ă ŶĞĐĞƐƐŝĚĂĚĞ ĚĞ /s͘ ƌĞůĂĕĆŽĐƵƐƚŽͬĚĞƐĞŵƉĞŶŚŽĚĞƵŵcluster
ŝŶǀĞƐƟŵĞŶƚŽƐ ŶĂ ĄƌĞĂ ĚĞ ƐĞŐƵƌĂŶĕĂ ĚĂ ĠŵĞůŚŽƌĚŽƋƵĞĂĚĞƵŵĂƷŶŝĐĂŵĄƋƵŝŶĂĚĞ
ŝŶĨŽƌŵĂĕĆŽ͘ ŐƌĂŶĚĞƉŽƌƚĞ͘
/s͘ KƐ ĂƚĂƋƵĞƐ ĐŝďĞƌŶĠƟĐŽƐ ƐĆŽ ĐĂĚĂ ĚŝĂ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
ŵĂŝƐ ĨƌĞƋƵĞŶƚĞƐ͕ ƉŽƌ ŝƐƐŽ͕ Ă ƐĞŐƵƌĂŶĕĂ ĚĂ
ŝŶĨŽƌŵĂĕĆŽĚĞǀĞƐĞƌĐŽŶƐŝĚĞƌĂĚĂĞƐƐĞŶĐŝĂů͘ A /Ğ///͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ B //Ğ/s͘
C ///Ğ/s͘
A //͕ĂƉĞŶĂƐ͘
D /͕//Ğ///͘
B /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ/s͘
C //Ğ/s͕ĂƉĞŶĂƐ͘
D /͕///Ğ/s͕ĂƉĞŶĂƐ͘ ƌĞĂůŝǀƌĞ
E /͕//͕///Ğ/s͘
ƌĞĂůŝǀƌĞ

ϯϰ SISTEMAS DE INFORMAÇÃO
*R40201735*
Yh^dKϯϱ
KĐŽŽƌĚĞŶĂĚŽƌŐĞƌĂůĚĞƵŵĐŽŵŝƚġŽůşŵƉŝĐŽƐŽůŝĐŝƚŽƵĂŝŵƉůĞŵĞŶƚĂĕĆŽĚĞƵŵĂƉůŝĐĂƟǀŽƋƵĞƉĞƌŵŝƚĂŽ
ƌĞŐŝƐƚƌŽĚŽƐƌĞĐŽƌĚĞƐĚŽƐĂƚůĞƚĂƐăŵĞĚŝĚĂƋƵĞĨŽƌĞŵƐĞŶĚŽƋƵĞďƌĂĚŽƐ͕ŵĂŶƚĞŶĚŽĂŽƌĚĞŵĐƌŽŶŽůſŐŝĐĂ
ĚŽƐĂĐŽŶƚĞĐŝŵĞŶƚŽƐ͕ĞƉŽƐƐŝďŝůŝƚĂŶĚŽĂůĞŝƚƵƌĂĚŽƐĚĂĚŽƐĂƉĂƌƟƌĚŽƐŵĂŝƐƌĞĐĞŶƚĞƐ͘
ŽŶƐŝĚĞƌĂŶĚŽ ŽƐ ƌĞƋƵŝƐŝƚŽƐ ĚŽ ĂƉůŝĐĂƟǀŽ͕ Ă ĞƐƚƌƵƚƵƌĂ ĚĞ ĚĂĚŽƐ ŵĂŝƐ ĂĚĞƋƵĂĚĂ ƉĂƌĂ Ă ƐŽůƵĕĆŽ Ă ƐĞƌ
ŝŵƉůĞŵĞŶƚĂĚĂĠ
A Ž
  ĚĞƋƵĞ͗ ƟƉŽ ĞƐƉĞĐŝĂů ĚĞ ůŝƐƚĂ ĞŶĐĂĚĞĂĚĂ͕ ƋƵĞ ƉĞƌŵŝƚĞ Ă ŝŶƐĞƌĕĆŽ Ğ Ă ƌĞŵŽĕĆŽ Ğŵ ƋƵĂůƋƵĞƌ ĚĂƐ
ĚƵĂƐĞdžƚƌĞŵŝĚĂĚĞƐĚĂĮůĂĞƋƵĞĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞĚŽŝƐĂƉŽŶƚĂĚŽƌĞƐ͕
ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽƐŶſƐƉƌſdžŝŵŽĞĂŶƚĞƌŝŽƌ͘
B Ă ĮůĂ͗ƟƉŽĞƐƉĞĐŝĂůĚĞůŝƐƚĂĞŶĐĂĚĞĂĚĂ͕ƚĂůƋƵĞŽƉƌŝŵĞŝƌŽŽďũĞƚŽĂƐĞƌŝŶƐĞƌŝĚŽŶĂĮůĂĠŽƉƌŝŵĞŝƌŽĂƐĞƌ
ůŝĚŽ͖ŶĞƐƐĞŵĞĐĂŶŝƐŵŽ͕ĐŽŶŚĞĐŝĚŽĐŽŵŽĞƐƚƌƵƚƵƌĂ&/&K;First In – First OutͿ͕ĂŝŶƐĞƌĕĆŽĞĂƌĞŵŽĕĆŽ
ƐĆŽĨĞŝƚĂƐĞŵĞdžƚƌĞŵŝĚĂĚĞƐĐŽŶƚƌĄƌŝĂƐĞĂĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞ
ƵŵĂƉŽŶƚĂĚŽƌ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽƉƌſdžŝŵŽŶſ͘
C Ă ƉŝůŚĂ͗ƟƉŽĞƐƉĞĐŝĂůĚĞůŝƐƚĂĞŶĐĂĚĞĂĚĂ͕ŶĂƋƵĂůŽƷůƟŵŽŽďũĞƚŽĂƐĞƌŝŶƐĞƌŝĚŽŶĂĮůĂĠŽƉƌŝŵĞŝƌŽĂ
ƐĞƌůŝĚŽ͖ŶĞƐƐĞŵĞĐĂŶŝƐŵŽ͕ĐŽŶŚĞĐŝĚŽĐŽŵŽĞƐƚƌƵƚƵƌĂ>/&K;>ĂƐƚ/Ŷʹ&ŝƌƐƚKƵƚͿ͕ĂŝŶƐĞƌĕĆŽĞĂƌĞŵŽĕĆŽ
ƐĆŽĨĞŝƚĂƐŶĂŵĞƐŵĂĞdžƚƌĞŵŝĚĂĚĞĞĂĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞƵŵ
ĂƉŽŶƚĂĚŽƌƉĂƌĂŽƉƌſdžŝŵŽŶſ͘
D Ă ĮůĂŝŶǀĞƌƟĚĂ͗ƟƉŽĞƐƉĞĐŝĂůĚĞůŝƐƚĂĞŶĐĂĚĞĂĚĂ͕ƚĂůƋƵĞŽƉƌŝŵĞŝƌŽŽďũĞƚŽĂƐĞƌŝŶƐĞƌŝĚŽŶĂĮůĂĠŽ
ƉƌŝŵĞŝƌŽĂƐĞƌůŝĚŽ͖ŶĞƐƐĞŵĞĐĂŶŝƐŵŽ͕ĐŽŶŚĞĐŝĚŽĐŽŵŽĞƐƚƌƵƚƵƌĂ&/&K;First In – First OutͿ͕ĂŝŶƐĞƌĕĆŽĞ
ĂƌĞŵŽĕĆŽƐĆŽĨĞŝƚĂƐĞŵĞdžƚƌĞŵŝĚĂĚĞƐĐŽŶƚƌĄƌŝĂƐĞĂĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ
;ƌĞĐŽƌĚĞͿĞƵŵĂƉŽŶƚĂĚŽƌ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽŶſĂŶƚĞƌŝŽƌ͘
E Ă  ůŝƐƚĂ ĐŝƌĐƵůĂƌ͗ ƟƉŽ ĞƐƉĞĐŝĂů ĚĞ ůŝƐƚĂ ĞŶĐĂĚĞĂĚĂ͕ ŶĂ ƋƵĂů Ž ƷůƟŵŽ ĞůĞŵĞŶƚŽ ƚĞŵ ĐŽŵŽ ƉƌſdžŝŵŽ Ž
ƉƌŝŵĞŝƌŽĞůĞŵĞŶƚŽĚĂůŝƐƚĂ͕ĨŽƌŵĂŶĚŽƵŵĐŝĐůŽ͕ŶĆŽŚĂǀĞŶĚŽĚŝĨĞƌĞŶĕĂĞŶƚƌĞƉƌŝŵĞŝƌŽĞƷůƟŵŽ͕ĞĂ
ĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞƵŵĂƉŽŶƚĂĚŽƌ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽ
ƉƌſdžŝŵŽŶſ͘
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO ϯϱ
*R40201736*
QUESTIONÁRIO DE PERCEPÇÃO DA PROVA
As questões abaixo visam levantar sua opinião sobre a qualidade e a adequação da prova que você acabou de realizar.
CARTÃO-RESPOSTA.

As informações/instruções fornecidas para a resolução


Formação Geral?
A Muito fácil. A Sim, até excessivas.
B Fácil. B Sim, em todas elas.
C Médio. C Sim, na maioria delas.
D D Sim, somente em algumas.
E E Não, em nenhuma delas.

Você se deparou com alguma ĚŝĮculdade ao responder


à prova. Qual?
A Muito fácil. A Desconhecimento do conteúdo.
B Fácil. B Forma diferente de abordagem do conteúdo.
C Médio. C
D D
E E
à prova.

Considerando a extensão da prova, em relação ao tempo


total, você considera que a prova foi
A muito longa. você percebeu que
B longa. A não estudou ainda a maioria desses conteúdos.
C adequada. B estudou alguns desses conteúdos, mas não os aprendeu.
D curta. C estudou a maioria desses conteúdos, mas não os aprendeu.
E muito curta. D estudou e aprendeu muitos desses conteúdos.
E estudou e aprendeu todos esses conteúdos.

Os enunciados das questões da prova na parte de


Qual foi o tempo gasto por você para concluir a prova?
A Sim, todos. A Menos de uma hora.
B Sim, a maioria. B Entre uma e duas horas.
C Apenas cerca da metade. C Entre duas e três horas.
D D Entre três e quatro horas.
E Não, nenhum. E Quatro horas, e não consegui terminar.

Os enunciados das questões da prova na parte de

A Sim, todos.
B Sim, a maioria.
C Apenas cerca da metade.
D
E Não, nenhum.

ϯϲ SISTEMAS DE INFORMAÇÃO
*R40201737*
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO ϯϳ
*R40201738*
ƌĞĂůŝǀƌĞ

ϯϴ SISTEMAS DE INFORMAÇÃO
*R40201739*
ƌĞĂůŝǀƌĞ

SISTEMAS DE INFORMAÇÃO ϯϵ
*R40201740*

40

40 SISTEMAS DE INFORMAÇÃO