Você está na página 1de 10

J Bus Ethics (2015) 131:173–181

DOI 10.1007/s10551-014-2269-6

Exploring the Supportive Effects of Spiritual Well-Being on Job


Satisfaction Given Adverse Work Conditions
Manuel J. Tejeda

Received: 11 November 2013 / Accepted: 21 June 2014 / Published online: 10 July 2014
Ó Springer Science+Business Media Dordrecht 2014

Abstract Interest in spirituality as a protective factor in levels, Osman-Gani et al. (2012) found spiritual well-being
various aspects of daily life has increased over the years. was significantly related to employee performance. Indeed,
Still there has been relatively little research attention paid spirituality at work has the potential of having very positive
to the effect of spirituality in the workplace. The current and real effects on organizational effectiveness (Karakas
study was conducted to explore the role of spiritual well- 2010). As Tepper (2003) hypothesizes, the experience of
being as positive spillover effect on job satisfaction when connectedness increases the workers’ disposition and sen-
adverse workplace experiences are reported. Spiritual well- sitivity to the needs of other employees and thereby pro-
being was related to job satisfaction even when the adverse duces helping behaviors—outcomes which managers
workplace conditions of job frustration, work tension and would wish to promote to maximize work outcomes.
victimization were present. The context of the findings with Thus, organizations have been quick to endorse the
other research and theory are discussed, as are directions development of workplace spirituality and spiritual well-
for future research. being noting that a spiritual and humanistic workplace is
beneficial to both employees and organizations (Garcia-
Keywords Workplace spirituality  Job satisfaction  Job Zamor 2003). Employees, too, have welcomed such
frustration  Work tension  Workplace victimization opportunities to find meaningfulness in their work (Sharabi
2009), and popular management literature has equally
embraced spirituality at work as yet another critical pre-
Introduction scription for a happy workforce. So, over the past decade,
there has been a proliferation of spirituality programs
Despite the growing attention to the connections between within the work environment in order to promote both the
religion, spirituality, and work, the integration of spiritual personal and organizational benefits of spiritual well-being.
beliefs and practices in the workplace remains a vital yet As Karakas (2010, p. 99) recently observed, there is now a
neglected area of empirical attention (Lynn et al. 2009). real risk of ‘‘spirituality becoming a fad or a management
While claims linking spirituality to organizational conse- tool to manipulate employees.’’ But, as Duchon and
quences such as productivity lack robust empirical evi- Plowman (2005) noted, research is slowly addressing
dence, research has been steadily directed toward these questions regarding the benefits of spirituality on work-
issues and the topic is increasingly garnering more atten- place experiences, especially the consequences of spiritu-
tion by the research community (Kolodinsky et al. 2008). ality on empirical employee outcomes. Therefore, the
For example, in a recent study of spirituality and employee purpose of this study is to investigate some effects of
performance using multiple reporters and organizational spirituality beyond its known beneficial effect on general
job satisfaction by exploring how spiritual well-being—as
an outcome of spirituality—might affect general job sat-
M. J. Tejeda (&)
isfaction given adverse work conditions such as job frus-
Andreas School of Business, Barry University, 11300 Northeast
Second Ave (ASB 243), Miami Shores, FL 33161, USA tration, work tension, as well as workplace conflict and
e-mail: mtejeda@barry.edu perceived violence.

123
174 M. J. Tejeda

Spirituality and Spiritual Well-Being Literature Review

Despite their common interconnected use, spirituality and Researchers have approached the connection between
spiritual well-being are related but not parallel constructs. spirituality and workplace outcomes in a number of ways.
Emmons (1999, p. 877) states that ‘‘spirituality, as typically Tepper (2003) noted that spiritual employees perform fre-
defined in common parlance, is thought to encompass a quent acts of organizational citizenship behaviors primarily
search for meaning, for unity, for connectedness to nature, by having a greater meaning and purpose of their work-
humanity and the transcendent.’’ Focusing on a sense of place experiences whereas Garcia-Zamor (2003) suggested
purposefulness, Tart (1983, p. 4) defines spirituality as ‘‘the that spiritual employees may increase performance vis-à-
vast realm of human potential dealing with ultimate pur- vis heightened motivation derived from the intrinsic
poses, with higher entities, with God, with life, with meaningfulness of work. Saks (2011) agreed and further
compassion, with purpose.’’ And, in one of the first hypothesized that employee engagement, and then turnover
empirical studies of workplace spirituality, Mitroff and and commitment, could be impact by spirituality through
Denton (1999, p. 83) reported that the senior business the mechanism of meaningfulness of work.
executives considered spirituality as ‘‘the basic feeling of Recently, Karakas (2010, p. 98) reviewed some 140
being connected with one’s complete self, others and the articles on workplace spirituality and identified a set of
entire universe.’’ positive benefits to employees resulting from ‘‘spirited’’
More poignantly, Ashmos and Duchon (2000, p. 137) workplaces. The benefits included empowered, committed,
identified spirituality at work as ‘‘the recognition that and passionate employees who are highly self-reflective,
employees have an inner life that nourishes and is nourished self-aware, compassionate, and connected. Karakas (2010)
by meaningful work that takes place in the context of com- further proposed that employee well-being would be ben-
munity’’. Marques et al. (2007, p. 12) offered an extension of eficially impacted by the positive effects of spirituality.
that definition noting that ‘‘Spirituality in the workplace is an Conversely, he also noted that workplaces with underde-
experience of interconnectedness among those involved in a veloped spirituality would be ‘‘barren’’ and comprised of a
work process, initiated by authenticity, reciprocity, and lack of connectedness and social support while disposing to
personal goodwill; engendered by a deep sense of meaning employees to stress, burnout, and low morale (p. 98). These
that is inherent in the organization’s work; and resulting in effects would be consistent with organizational views of
greater motivation and organizational excellence’’. benefits of promoting workplace spirituality (Fry 2003;
Spiritual well-being, on the other hand, is the conse- Jurkiewicz and Giacalone 2004; Milliman et al. 1999;
quence of experiencing spirituality (Chowdhury and Fer- Pawar 2009; Pfeffer 2003).
nando 2013; Fernando and Chowdhury 2010). As Moberg Similarly, spiritual well-being has been observed to
(1979, p. 11) notes ‘‘Spiritual well-being pertains to the serve as a psychological resource during stressful life-
wellness or ‘health’ of the totality of the inner resources of events and situations (e.g., Ahrens et al. 2010; Sternthal
people, the ultimate concerns around which all other values et al. 2010; Koenig 2013). In the work environment, Altaf
are focused, the central philosophy of life that guides and Awan (2011) reported that spiritual well-being appears
conduct, and the meaning-giving center of human life to moderate the relationship between work overload and
which influences all individual and social behavior.’’ Mo- job satisfaction as well as having a direct relationship with
berg (1986) further describes spiritual well-being as an the latter. Likewise, Kazemipour et al. (2012) and Kaz-
extension of one’s own life satisfaction and the perception emipour and Amin (2012) reported positive significant
of life to be meaningful. As Altaf and Awan (2011, p. 94) relationships between workplace spirituality and organi-
point out, ‘‘Workplace spirituality is the spiritual well- zational citizenship behaviors as well as affective organi-
being of an individual in working conditions.’’ zational commitment. Finally, reporting similar findings
Unlike spirituality, spiritual well-being focuses on the and connections, Spring et al. (2012), utilizing a sample of
fitness of those inner spiritual resources that promote the participants derived from the General Social Survey, found
experience of connectedness and meaningfulness in a that self-reported spirituality was associated with positive
person’s life. Giacalone and Jurkiewicz (2003, p. 13) outcomes, such as physical and mental health, unless
address the central role of that connectedness experience workplace aggression was observed. In all, the research
by defining workplace spirituality as ‘‘a framework of evidence suggests an important connection between spiri-
organizational values evidenced in the culture that pro- tual well-being on life and workplace outcomes, but spe-
motes employees’ experience of transcendence through the cifically on job satisfaction. Nonetheless, a question
work process, facilitating their sense of being connected to emerges about whether the positive effects of spiritual
others in a way that provides feelings of completeness and well-being would be observed on job satisfaction under
joy.’’ adverse conditions.

123
Spiritual Well-Being on Job Satisfaction 175

Theoretical Framework sense of being overburdened or overwhelmed. Similarly,


work tension refers to the negative impact of a job that
These connections between spirituality and positive result in greater anxiety and fear about the effect on work
workplace outcomes may be viewed in the context of one’s physical and emotional health (House and Rizzo
spillover theory as a framework for conceptualizing 1972). Spiritual well-being, again as a consequence of
observed effects. Spillover theory (Wilensky 1960) experiencing spirituality, thus may serve as a reservoir of
hypothesizes that our roles and attitudes are not compart- positive affect to protect against the negative emotional
mentalized within impermeable components of our lives consequence of work stressors such as job frustration and
but rather that effects in one area of life have conse- work tension. Hence,
quence—or spillover—into other areas. The theory was
originally applied in the research on quality of life (Diener Hypothesis 1b Spiritual well-being will be significantly
1984) and work–family tension research (Greenhaus and and inversely related to job frustration.
Beutell 1985) but most recently was applied in the area of Hypothesis 1c Spiritual well-being will be significantly
spirituality and work (Kolodinsky et al. 2008). The theory and inversely related to work tension.
notes two types of spillover effects: horizontal and vertical.
Horizontal effects describe how ‘‘satisfaction with one life Workplace Victimization refers to incidents in which
domain influences satisfaction of neighboring life one or more individuals use words or actions to cause
domains.’’ (Lee et al. 2003, p. 209) So, as traditionally physical or psychological harm to another person in the
applied, a general sense of satisfaction within family life work environment (Aquino and Thaus 2009). Spector and
would produce higher levels of satisfaction in work life. Jex (1998) and Spector and O’Connell (1994) employed
Vertical spillover effects are observed when on life the term interpersonal conflict and linked the behaviors to
dimension such as overall life satisfaction is positively job frustration. The behaviors range from micro-aggres-
benefited by another life dimension such as spiritual well- sions that are verbal to more serious rude comment and
being. Thus, positive developments within spiritual life are finally to extreme physical violence. The intent of the
therefore likely to ‘‘spill’’ into other aspects of life such as aggressor is both to control as well as alienate the victim in
work and family. We would expect these spills to occur the work environment. Bowling and Beehr (2006) noted a
because spirituality promotes meaning and connectedness significant and inverse relationship between workplace
within one’s work (Emmons 1999; Tepper 2003). Thus, victimization and positive affect. As spiritual well-being
consistent with prior research and theory, one would expect promotes a sense of connectedness and positive affect,
that spiritual well-being, as the consequence of experi- those may spillover to produce resilience to the experience
encing spirituality, would to be related to job satisfaction. of workplace violence. Thus,
Hence,
Hypothesis 1d Spiritual well-being will be significantly
Hypothesis 1a Spiritual well-being will be positively and inversely related to workplace victimization.
related to job satisfaction.
While the link between job satisfaction and workplace
Kolodinsky et al. (2008) further hypothesized that aggression is well established (e.g., Judge et al. 2006), the lit-
spirituality would mitigate the effects of organizational erature further supports that job satisfaction is an outcome with
frustration. Fox and Spector (1999) have noted that job other workplace variables such as other job burnout, frustration
frustration is an antecedent to workplace antisocial absenteeism, and work tension (Jawahar 2012; Mount et al.
behavior and other counterproductive behavioral outcomes 2006; Saari and Judge 2004). Moreover, research focused on
including interpersonal aggression (Spector 1978). Spill- religious involvement and spiritual well-being has also reported
over theory may also be helpful in viewing spirituality as a relationships between job satisfaction and the elements of job
buffering mechanism against negative job circumstances burnout (Kutcher et al. 2010). Similarly, demographic variables
particularly when considering spirituality as a psychologi- such as gender, marital/partnered status, and age have been
cal resource for coping against work frustrations. Positive related to job satisfaction and similar organizational outcomes
moods promoted by the spiritual resources of an individual (e.g., Ganster and Rosen 2013; Posthuma and Campion 2009).
can serve to dampen the psychological effects of job con- So, because spiritual well-being is hypothesized to be a
ditions and the antisocial behaviors of co-workers. powerful predictor of job satisfaction, one hypothesizes
Job Frustration specifically refers to the emotional state that its effect can be detected after controlling for the co-
experienced when job-related goals and desires remain occurring negative predictors of job frustration, work ten-
unfulfilled and itself leads to anger and aggression (Peters sion, and workplace victimization. That is, the spillover
et al. 1980). It may also lead to fear and isolation because effect of spiritual well-being on job satisfaction will be
of a lack of confidence in completing work tasks from a detectable even after the spillover effects of job frustration,

123
176 M. J. Tejeda

work tension, and workplace victimization are each defines spirituality as a sense of life purpose or meaning
accounted for as well as any biases from demographic from a transcendent source and is composed of two 6-item
variables. Therefore, subscales: self-efficacy and life scheme. The measure was
developed to assess the quality of life studies in patient
Hypothesis 2a Spiritual well-being will be related to job
populations and has demonstrated adequate psychometric
satisfaction after controlling for the effect from demo-
properties. In a multisite, cross-sectional study, the mea-
graphic variables and job frustration.
sure’s authors report that the measure demonstrate con-
Hypothesis 2b Spiritual well-being will be related to job struct validity using confirmatory factor analysis
satisfaction after controlling for the effect from demo- procedures as well as internal consistency and stability in
graphic variables and work tension. both the total measure and subscales. The measure is Likert
scaled on a five point anchor ranging from ‘‘strongly
Hypothesis 2c Spiritual well-being will be related to job
agree’’ to ‘‘strongly disagree.’’ In the current study, the
satisfaction after controlling for the effect from demo-
total scale score was used and the internal consistency
graphic variables and workplace victimization.
estimate was a = .88.
Method
Job Satisfaction Global job satisfaction was measured
Sample and Procedure using three-items from the Michigan Organizational
Assessment Questionnaire (Cammann et al. 1979). The
The sample consisted of employed managers participating self-report measure uses a Likert format scaled on a seven
in an online networking service with the geographic anchor points ranging from ‘‘strongly agree’’ to ‘‘strongly
catchment in the southeastern United States. The managers disagree.’’ In the current study, the internal consistency
were invited to participate in the current study via email. A estimate was a = .94.
total of 500 invitations were sent and 292 individuals
completed the survey resulting in a response rate of Job Frustration The construct was measured using the
58.4 %. The median age of the sample was 39 years Frustration with Work scale developed by Peters et al. (1980).
(average = 38.8, s.d. = 11.7), 55 % were women and The measure consists of three self-report items scored on a
76 % reported as heterosexual. 7-point Likert scale ranging from ‘‘strongly agree’’ to
The sample was predominantly white/Caucasian (90 %), ‘‘strongly disagree.’’ Previous research has found internal
3.4 % identifying as African-American or African Descent, consistency estimates ranging from .67 to .85. In the current
and 4.5 % of the sample identifying as multiracial. 16.4 % of research, the internal consistency estimate was a = .72.
the sample identified as Hispanic in ethnicity. 52.7 % of sample
reported as married or partnered. In terms of faith tradition, Work Tension The construct was measured using the
42 % of the sample self-reported as being part of a Christian Work Tension Scale developed by House and Rizzo
denomination (Roman Catholic, Anglican, etc.,), and 51 % of (1972). The self-report scale consists of 7 items and
the sample described themselves as agnostic. The remainder of describes the psychological and somatic symptoms result-
the sample reported as Jewish, Muslim, and Atheist. ing from tension from work including stress, insomnia, and
While 100 % of the sample reported as employed, 14 % nervousness. Items are endorsed as either true or false. The
of the sample reported as ‘‘self-employed.’’ The industry measure has demonstrated adequate psychometric proper-
profile of the sample was diverse ranging from arts to ties in multiple settings with internal consistency estimates
technology services. Consulting services comprised the from .71 to .89. In the current research, the internal con-
largest group at 14.7 % of the sample with medical at sistency estimate was a = .76.
10.3 %, and retail at 9.9 %. In terms of educational
attainment, 60.2 % reported completing secondary educa- Workplace Victimization The self-report construct was
tion, 15.8 % held associate degrees, 21 % held bachelor measured using the victimization scales reported by
degrees, and the remainder held post-secondary education Aquino et al. (1999). The 8-item measure is composed of
including master degrees and professional doctorates. two 4-item subscales: direct victimization and indirect
victimization. Direct victimization refers to overt aggres-
Measures sive acts experienced at work by the participant completing
the scale while indirect victimization refers to duplicitous
Spiritual Well-Being The consequence of spirituality was and covert behaviors. Respondents answer on a 5-point
measured using the Spiritual Index of Well-Being (Daal- Likert scale noting the frequency of the victimization over
eman and Frey 2004). The 12-item self-report measure the period of the prior year along the anchors of ‘‘never,’’

123
Spiritual Well-Being on Job Satisfaction 177

‘‘one to three times,’’ ‘‘four to six times,’’ ‘‘seven to nine results, Hypothesis 1a was not supported. Spiritual well-
times,’’ ‘‘more than ten times.’’ The scale developers being was not related to job satisfaction after controlling
reported internal consistency estimates for the subscales of for the effects of age, gender, and relationship status as
.76 and .81 for the direct and indirect victimization sub- well as job frustration (b = .124, t(213) = 1.89,
scales, respectively. In the current research, the internal p = .059). While job frustration did explain variance in job
consistency estimates are a = .88 for indirect victimization satisfaction (DR2 = .16, DF(1,214) = 42.98, p \ .001), no
and a = .71 for the direct and indirect victimization sub- additional amount of variance was explained by spiritual
scales, respectively. well-being (DR2 = .01, DF(1,213) = 3.61, p = .059) .
Hypothesis 2a, however, was supported. Spiritual well-
Data Analytic Strategy being was significantly and inversely related to job satis-
faction after controlling for the effects of the control
The first set of hypotheses was analyzed using simple variables and work tension (b = .192, t(203) = 2.72,
correlations with one-tailed tests of significance because p = .007). In the hierarchical regression, spiritual well-
the hypotheses are stated directionally. The second set of being explained an independent and significant proportion
hypotheses was analyzed using hierarchical regression. In of the variance in job satisfaction scores (DR2 = .03,
each of the analyses, job satisfaction is dependent variable. DF(1,203) = 7.39, p = .007).
The first term in the hierarchical regression involved a Hypothesis 2a was also supported. As reported in
block of three categorical variables: age, self-reported Table 5, Spiritual well-being was significantly related to
gender, and the presence of a life partner. So, the block was job satisfaction after controlling for the effects of age,
included to control for any possible influence they may gender, and relationship status as well as direct victim-
have on job satisfaction. The second block consisted only ization (b = -.179, t(199) = -2.58, p = .011). In the
of one of the adverse work environment variables: job hierarchical regression, spiritual well-being explained an
frustration, work tension, direct workplace victimization, independent and significant proportion of the variance in
and indirect workplace victimization. Finally, the third job satisfaction scores (DR2 = .03, DF(1,199) = 6.67,
block was spiritual well-being. p = .011). Likewise, spiritual well-being was significantly
related to job satisfaction after controlling for the effects of
age, gender, and relationship status as well as indirect
Results victimization (b = -.230, t(202) = -3.31, p = .001),
thus accounting significant portion of the variance in job
Table 1 reports the pairwise correlation matrix of the satisfaction (DR2 = .05, DF(1,202) = 10.96, p = .001).
variables employed in the study. The diagonal reports the Because of the findings, an additional exploratory hier-
means and standard deviation of each variable. The sample archical regression was conducted with job satisfaction as
size of each pairwise correlation is also reported. A direct the dependent variable to determine if there was a rela-
relationship between spiritual well-being and each of the tionship with spiritual well-being after controlling for the
outcomes except direct victimization is present. Hypothesis same demographic variables (age, gender, and partner) as
1a was supported; spiritual well-being was positively well as job frustration, work tension, and both forms of
related to job satisfaction (r(223) = .255, p \ .001.). victimization. In this analysis, the control variables were
Hypotheses 1b and 1c were also supported. The data sug- entered in the first block, then job frustration in the next
gest an inverse relationship between spiritual well-being block followed by work tension, direct victimization,
and the negative outcomes of job frustration, r(224) = indirect victimization, and final spiritual well-being, each
-.312, p \ .001, work tension r(213) = -.253, p \ .001. in separate blocks. The objective was to determine if
Hypothesis 1d was only partially supported in that the data spiritual well-being remained a predictor of job satisfaction
show an inverse relationship between spiritual well-being after accounting for the variance of each adverse work
and indirect victimization, r(213) = -.215, p = .002 but condition. The findings are reported in Table 7. Although
no relationship between spiritual well-being and indirect job frustration remained a significant predictor of job sat-
victimization, r(209) = -.035, p = .61. isfaction (b = -275, t(189) = -3.64, p \ .001) as did
Unrelated to the hypotheses, the data show no observed gender (b = -.140, t(189) = -2.01, p = .046) and indi-
relationship between job satisfaction and workplace vic- rect victimization (b = -.160, t(189) = -2.06, p = .04),
timization, direct or indirect. Table 2 reports the pairwise spiritual well-being remained—albeit weakly—a signifi-
correlations between the control variables to the predictor cant predictor of job satisfaction (b = .141, t(189) = 1.98,
variable and outcomes. p = .049) still explaining a modest but significant 2 % of
Tables 3, 4, 5, and 6 report the result of the hierarchical the variance in work tension scores (DR2 = .02,
regression analyses. Surprisingly given the correlation DF(1,191) = 3.92, p = .049).

123
178 M. J. Tejeda

Table 1 Means and SD in parenthesis listed on diagonal; Pairwise correlations provided with N in parenthesis
1. Spiritual well-being 49.40 (7.37)
2. Job satisfaction 0.255**(223) 9.47(1.04)
3. Job frustration -0.312** (224) -0.370** (247) 8.21 (1.71)
4. Work tension -0.253** (214) -0.112** (237) 0.410 (244) 4.92 (1.16)
5. Victimization (direct) -0.035 (209) 0.066 (231) -0.079 (237) 0.084 (233) 1.72 (2.53)
6. Victimization (indirect) -0.215** (213) 0.053 (237) 0.155* (244) 0.362** (241) 0.360** (234) 2.03 (2.92)
* p \ .05; ** p \ .001 (one-tailed)

Table 2 Pairwise correlations of control variables to predictor and Table 4 Results of stepwise hierarchical regression on job satisfac-
outcome variables tion accounting for work tension
Age Gender Partnered Model R2 Adjusted R2 F change df1 df2 Sig.
R2 change F change
1. Spiritual well-being -0.086 (244) 0.123* (244) 0.186** (244)
2. Job satisfaction 0.056 (248) -0.016 (248) 0.087 (243) 1a 0.05 0.04 0.05 3.51 3 205 p = 0.02
3. Job frustration 0.170** (255) 0.195** (255) 0.096 (250) 2b 0.06 0.04 0.01 2.56 1 204 p = 0.11
4. Work tension 0.084 (245) 0.058* (245) 0.125 (240) 3c 0.09 0.07 0.03 7.39 1 203 p = 0.007
5. Victimization -0.071 (238) -0.034 (238) 0.099 (233) The effect present in the first step was from gender (being female) (b = -21,
(direct) t(205) = -2.98, p = .003)
6. Victimization 0.003 (245) 0.066 (245) -0.066 (230) a
Predictors: (constant), (gender, partnered status, and age)
(indirect) b
Predictors: (constant), (gender, partnered status, and age), work tension
c
* p \ .05; ** p \ .001 (two-tailed) Predictors: (constant), (gender, partnered status, and age), work tension, and
spiritual well-being

Table 3 Results of stepwise hierarchical regression on job satisfac- Table 5 Results of stepwise hierarchical regression on job satisfac-
tion accounting for job frustration tion accounting for direct victimization
Model R2 Adjusted R2 F change df1 df2 Sig. Model R2 Adjusted R2 F change df1 df2 Sig.
R2 change F change R2 change F change

1a 0.03 0.02 0.03 2.24 3 215 0.002 1a 0.04 0.03 0.04 2.76 3 201 p = 0.04
b
2 0.19 0.18 0.16 42.98 1 214 p \ 0.001 2b 0.05 0.03 0.01 1.31 1 200 p = 0.05
3c 0.21 0.21 0.01 3.61 1 213 p = 0.059 3c 0.03 0.05 0.03 6.67 1 199 p = 0.007

The effect present in the first two steps were from gender (being female) The effect present in the first two steps were from gender (being female)
(b = -.16, t(215) = -2.30, p = .02) and Job Frustration (b = -.38, (b = -.19, t(201) = -2.70, p = .008)
t(214) = -5.69, p \ .001) a
Predictors: (constant), (gender, partnered status, and age)
a
Predictors: (constant), (gender, partnered status, and age) b
Predictors: (constant), (gender, partnered status, and age), direct
b
Predictors: (constant), (gender, partnered status, and age), job frustration victimization
c c
Predictors: (constant), (gender, partnered status, and age), job frustration, and Predictors: (constant), (gender, partnered status, and age), direct victimiza-
spiritual well-being tion, and spiritual well-being

robust component of job satisfaction in the presence of


adverse conditions and situations.
Discussion The findings of the current research are consistent with
those of other researchers. Spring et al. (2012) as well as
The purpose of this study was to investigate the effects of Altaf and Awan (2011) report that spirituality appears to
spiritual well-being beyond the known beneficial effect of have beneficial effects on work outcomes on job attitudes.
spirituality on subjective general job satisfaction. The study The findings of the current research also supports other
extends prior research on the relationship between spiritual findings that spirituality is related to job satisfaction (e.g.,
well-being and job satisfaction by exploring the effects of Spring et al. 2012; Milliman et al. 2003); and indeed are
self-reported aspects of adverse work conditions, such as also consistent with spillover theory that both vertical
job frustration, work tension, and workplace victimization. effects might occur in other in job satisfaction from spiri-
The findings suggest that spiritual well-being seems to be a tual well-being even during adverse conditions.

123
Spiritual Well-Being on Job Satisfaction 179

Table 6 Results of stepwise hierarchical regression on job satisfac- the current research but might be the mechanism by which
tion accounting for indirect victimization the spillover effect occurs.
Model R2 Adjusted R2 F change df1 df2 Sig.
R2 change F change Limitations
a
1 0.06 0.04 0.06 4.14 3 204 p = 0.007
2b 0.06 0.04 0.00 0.80 1 203 p = 0.37 The current research, though interesting in light of prior
3c 0.11 0.09 0.05 10.97 1 202 p = 0.001 research, must be understood in the context of the study’s
The effect present in the first step was from gender (being female) (b = -.23,
limitations. First, it is obviously correlational. While the
t(204) = -3.26, p = .001) study provides weak inference for the relationship between
a
Predictors: (constant), (gender, partnered status, and age) spiritual well-being and a brief set of positive and negative
b
Predictors: (constant), (gender, partnered status, and age), indirect work outcomes, it does not offer a stronger one that would
victimization be available with greater rigor and controls. Second, the
c
Predictors: (constant), (gender, partnered status, and age), indirect victim-
ization, and spiritual well-being
study focuses on the self-reported elements of workplace
victimization. Ideally, a multi-method approach to measure
victimization would strengthen the evidence if the findings
were confirmed. Lastly, the effects of the sample are
Table 7 Results of stepwise hierarchical regression on job satisfac-
unclear. The sample self-selected to participate in online
tion accounting for all measured adverse work conditions
networking, and so it is not truly random. Such involve-
Model R2 Adjusted R2 F change df1 df2 Sig.
ment may be a proxy for other sample characteristics such
R2 change F change
as extroversion. Similarly, the majority of the sample is
1a 0.04 0.03 0.04 2.67 3 194 0.05 either of the Christian faith tradition or agnostic. While the
2b 0.04 0.02 0.00 0.76 1 193 p = 0.39 study does not address belief system, the composition of
3c 0.05 0.03 0.01 1.61 1 192 p = 0.21 the sample may limit the generalizability of the findings to
4d 0.06 0.03 0.01 2.41 1 191 p = 0.12
other settings or faith traditions, particularly those with
5e 0.14 0.11 0.08 16.64 1 190 p \ 0.001
alternative or actual prescriptive behaviors on managing
6f 0.16 0.12 0.02 3.90 1 189 p = 0.05
roles and responsibilities in the context work.
a
Predictors: (constant), (gender, partnered status, and age)
b
Predictors: (constant), (gender, partnered status, and age), work tension Practical Implications and Conclusion
c
Predictors: (constant), (gender, partnered status, and age), work tension,
direct victimization
d
Predictors: (constant), (gender, partnered status, and age), work tension,
As noted, the purpose of this study was to investigate the
direct victimization, indirect victimization effects of spiritual well-being beyond its known beneficial
e
Predictors: (constant), (gender, partnered status, age), work tension, direct effects on subjective general job satisfaction that have been
victimization, indirect victimization, job frustration previously identified in the empirical literature. The find-
f
Predictors: (constant), (gender, partnered status, age), work tension, direct ings may be particularly salient in that they emerge from a
victimization, indirect victimization, job frustration, spiritual well-being
sample of employed individuals holding management
positions within a range of industries. Managers specifi-
The current research also goes slightly further by dem- cally are the respondents in this research and report through
onstrating that spiritual well-being—as a measure, as the findings the favorable impact of spiritual well-being on
Moberg (1979) claims, of the health of inner spiritual job attitudes; and on their ability to apparently leverage
resources—was associated with lower self-reported job spiritual well-being as a resource during adverse
frustration, work tension, and indirect victimization. If one circumstances.
aligns this research in the context of prior findings, spiritual As addressed elsewhere in the research literature,
well-being appears to exert a protective effect on negative spiritual well-being appears to promote beneficial work
work outcomes while supporting job satisfaction. As other outcomes. This research extends those findings by identi-
researchers have pointed out, spirituality may be an fying potentially protective effects of spiritual well-being
effective coping strategy when employees face difficult in supporting job satisfaction even during sub-optimal
events such as frustrating work or other difficult situations work conditions. The current research cautiously adds to
such as aggressive co-workers. Spillover theory would the body of evidence that, more broadly, spirituality has
support the assertion that spiritual well-being can serve as a beneficial outcomes in the workplace. Certainly one
mechanism by which stressful events are muted so implication is for managers themselves to explore the
employees perceive them as less stressful. Alternatively, components of spiritual well-being that appear to have
spirituality may also serve to promote other mechanisms beneficial consequences for themselves and those whom
such as mindfulness and or resilience that are untested in they supervise.

123
180 M. J. Tejeda

Perhaps more importantly, managers hold critical posi- Ashmos, D., & Duchon, D. (2000). Spirituality at work: A conceptu-
tions in organizations that allow them to impact their alization and measure. Journal of Management Inquiry, 9,
134–145.
behavioral, affective and perhaps, even spiritual climate. Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from
Furthermore, managers often have the capacity to advance the victim’s perspective: A theoretical model and meta-analysis.
policies that support beneficial work environments and by Journal of Applied Psychology, 91, 998–1012.
extension, hold administrative resources that may be tar- Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The
Michigan organizational assessment questionnaire. Unpublished
geted toward promoting spiritual well-being as an employee manuscript, University of Michigan, Ann Arbor.
resource. One practical direction for managers, and likewise Chowdhury, R. M. M. I., & Fernando, M. (2013). The role of spiritual
a direction for future research, is to explore how to develop well-being and materialism in determining consumers’ ethical
opportunities for encouraging spiritual well-being in the beliefs: An empirical study with Australian consumers. Journal
of Business Ethics, 113, 61–79.
workplace. While the current research does not prescribe a Daaleman, T. P., & Frey, B. B. (2004). The Spirituality Index of
technique for promoting spiritual well-being, it does offer Well-Being: A new instrument for health-related quality of life
some intriguing insights into its benefits; and thus suggests research. Annals of Family Medicine, 2, 499–503.
that managers may wish to exploit those prospects that Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95,
542–575.
buttress the spiritual well-being of employees in an effort to Duchon, D., & Plowman, D. A. (2005). Nurturing the spirit at work: Impact
garner its benefits on work outcomes. on work unit performance. Leadership Quarterly, 16, 807–833.
Another possible direction that leads to both a practical Emmons, R. (1999). The psychology of ultimate concerns: Motivation
implication as well as a future research direction is to identify and spirituality in personality. New York: Guildford Press.
Fernando, M., & Chowdhury, R. M. M. I. (2010). The relationship
methods that stimulate a sense of purpose and community between spiritual well-being and ethical orientations in decision
among employees. The component items that measure making: An empirical study with business executives in
spiritual well-being address the subjective sense of knowing Australia. Journal of Business Ethics, 95, 211–225.
how to solve difficult circumstances in one’s life, having a Fox, S., & Spector, P. E. (1999). A model of work frustration-
aggression. Journal of Organizational Behavior, 20, 915–931.
sense of meaning and purpose as well as involvement in Fry, L. W. (2003). Toward a theory of spiritual leadership. The
community and fellowship. These components of spiritual Leadership Quarterly, 14, 693–727.
well-being may be supported by workplace activities such as Ganster, D. C., & Rosen, C. C. (2013). Work stress and employee
volunteering, reflection, charity opportunities, and commu- health: A multidisciplinary review. Journal of Management, 39,
1085–1112.
nity building. Garcia-Zamor, J. C. (2003). Workplace spirituality and organizational
In conjunction with other empirical research, the find- performance. Public Administration Review, 63(3), 355–363.
ings in this study contribute to the growing evidence that Giacalone, R. A., & Jurkiewicz, C. L. (2003). Toward a Science of
spirituality in the workplace is not only an important topic Workplace Spirituality. In R. A. Giacalone & C. L. Jurkiewicz
(Eds.), Handbook of workplace spirituality and organizational
for continued scholarly attention, but also a timely topic performance (pp. 3–28). Armonk, NY: M.E. Sharpe Publishers.
that is gaining increasing practitioner attention. While the Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work
findings of the current study underscore the benefits of and family roles. Academy of Management Review, 10, 76–88.
spiritual well-being at work, additional work is important House, R. J., & Rizzo, J. R. (1972). Role conflict and ambiguity as
critical variables in a model of organizational behavior. Orga-
to mature our understanding of these benefits more fully. nizational Behavior and Human Performance, 7, 467–505.
Nonetheless, managers and organizations can be advised Jawahar, I. M. (2012). Mediating role of satisfaction with growth
that there appears to be significant benefits in addressing opportunities on the relationship between employee development
and supporting the spiritual well-being of their employees. opportunities and citizenship behaviors and burnout. Journal of
Applied Social Psychology, 42(9), 2257–2284.
Judge, T. A., Scott, B. A., & Ilies, R. (2006). Hostility, job attitudes,
and workplace deviance: Test of a multilevel model. Journal of
Applied Psychology, 91, 126–138.
References Jurkiewicz, C. L., & Giacalone, R. A. (2004). A values framework for
measuring the impact of workplace spirituality on organizational
Ahrens, C., Stansell, J., & Jennings, A. (2010). To tell or not to tell: performance. Journal of Business Ethics, 49, 129–142.
The impact of disclosure on sexual assault survivors’ recovery. Karakas, F. (2010). Positive management education: Creating creative
Violence and Victims, 25, 631–648. minds, passionate hearts, and kindred spirits. Journal of Man-
Altaf, A., & Awan, M. A. (2011). Spirituality on the relationship of agement Education, 35, 198–226.
job overload and job satisfaction. Journal of Business Ethics, Kazemipour, F., & Amin, S. M. (2012). The impact of workplace
104, 93–99. spirituality dimensions on organisational citizenship behaviour
Aquino, K., Grover, S. L., Bradfield, M., & Allen, D. G. (1999). The among nurses with the mediating effect of affective organisational
effects of negative affectivity, hierarchical status, and self- commitment. Journal of Nursing Management, 20, 1039–1048.
determination on workplace victimization. Academy of Manage- Kazemipour, F., Amin, S. M., & Pourseidi, B. (2012). Relationship
ment Journal, 42, 260–272. between workplace spirituality and organizational citizenship
Aquino, K., & Thaus, S. (2009). Workplace victimization: Aggression behavior among nurses through mediation of affective organi-
from the target’s perspective. Annual Review of Psychology, 60, zational commitment. Journal of Nursing Scholarship, 44(3),
717–741. 302–310.

123
Spiritual Well-Being on Job Satisfaction 181

Koenig, H. G. (2013). Spirituality in patient care. West Conshohoc- Peters, L. H., O’Connor, E. J., & Rudolf, C. J. (1980). The behavioral
ken, PA: Templeton Press. and affective consequences of performance-relevant situational
Kolodinsky, R. W., Giacolone, R. A., & Jurkiewicz, C. L. (2008). variables. Organizational Behavior and Human Performance,
Workplace values and outcomes: Exploring personal, organiza- 25, 79–96.
tional, and interactive workplace spirituality. Journal of Business Pfeffer, J. (2003). Business and the spirit: Management practices that
Ethics, 81, 465–480. sustain values. In R. A. Giacalone & C. L. Jurkiewicz (Eds.),
Kutcher, E. J., I. I. I., Bragger, J. D., Rodriguez-Srednicki, O., & Handbook of workplace spirituality and organizational perfor-
Masco, J. L. (2010). The role of religiosity in stress, job mance (pp. 29–45). Armonk: NY: M.E. Sharpe.
attitudes, and organizational citizenship behavior. Journal of Posthuma, R. A., & Campion, M. A. (2009). Age stereotypes in the
Business Ethics, 95, 319–337. workplace: Common stereotypes in the workplace: Moderators,
Lee, D., Sirgy, J., Efraty, D., & Siegel, P. (2003). A study of quality and future directions. Journal of Management, 35(1), 158–188.
life, spiritual well-being, and life satisfaction. In R. A. Giacalone Saari, L. M., & Judge, T. A. (2004). Employee attitudes and job
& C. L. Jurkiewicz (Eds.), Handbook of workplace spirituality satisfaction. Human Resource Management, 43, 395–407.
and organizational performance (pp. 209–230). New York: M.E. Saks, A. (2011). Workplace spirituality and employee engagement.
Sharpe. Journal of Management, Spirituality & Religion, 8, 317–340.
Lynn, M., Naughton, M., & VenderVeen, S. (2009). Faith at work Sharabi, M. (2009). Work values, employment and ethnicity. Cross
scale (FWS): Justification, development, and validation of a Cultural Management: An International Journal, 16, 398–409.
measure for Judaeo-Christian religion in the workplace. Journal Sirgy, J. M., Efraty, D., Siegel, P., & Lee, D. (2001). A New Measure
of Business Ethics, 85, 227–243. of Quality-of- Work Life (QWL) Based on Need Satisfaction and
Marques, J., Dhiman, S., & King, R. (2007). Spirituality in the Spillover Theories. Social Indicators Research, 55, 241–302.
workplace: What it is, why it matters, how to make it work for Spector, P. E. (1978). Organizational frustration: A model and review
you. Fawnskin, CA: Personhood Press. of the literature. Personnel Psychology, 31, 815–829.
Milliman, J., Cszaplewski, A. J., & Ferguson, J. (2003). Workplace Spector, P. E., & Jex, S. M. (1998). Development of four self-report
spirituality and employee work attitudes: An exploratory empir- measures of job stressors and strain: Interpersonal conflict at
ical assessment. Journal of Organizational Change Manage- work scale, organizational constraints scale, quantitative work-
ment, 16, 426–447. load inventory, and physical symptoms inventory. Journal of
Milliman, J., Ferguson, J., Trickett, D., & Condemi, B. (1999). Spirit Occupational Health Psychology, 3, 356–367.
and community at southwest airlines. Journal of Organizational Spector, P. E., & O’Connell, B. J. (1994). The contribution of
Change Management, 12, 221–233. individual dispositions to the subsequent perceptions of job
Mitroff, I., & Denton, E. (1999). A Study of Spirituality in the stressors and job strains. Journal of Occupational and Organi-
Workplace. Sloan Management Review, 40(4), 83–92. zational Psychology, 67, 1–11.
Moberg, D. O. (Ed.). (1979). Spiritual well-being: Sociological Spring, J. M., Sliter, M. T., & Jex, S. M. (2012). Spirituality as a
perspectives. Washington, DC: University Press of America. moderator of the relationship between workplace aggression and
Moberg, D. O. (1986). Spirituality and science, the progress, employee outcomes. Personality and Individual Differences, 53,
problems, and promise of scientific research on spiritual 930–934.
wellbeing. Journal of the American Scientific Affiliation, 38, Sternthal, M. J., Jun, H. J., Earls, F., & Wright, R. J. (2010).
186–194. Community violence and urban childhood asthma: A multilevel
Mount, M., Ilies, R., & Johnson, E. (2006). Relationship of analysis. European Respiratory Journal, 36, 1400–1409.
personality traits and counterproductive work behaviors: The Tart, C. (1983). Transpersonal psychologies. El Cerrito, CA:
mediating effects of job satisfaction. Personnel Psychology, 59, Psychological Processes Inc.
591–622. Tepper, B. J. (2003). Organisational citizenship behavior and the
Osman-Gani, A. M., Hashim, J., & Ismail, Y. (2012). Establishing spiritual employee. In R. A. Giacalone & C. L. Jurkiewicz
linkages between religiosity and spirituality on employee (Eds.), Handbook of workplace spirituality and organizational
performance. Employee Relation, 34, 360–376. performance (pp. 181–190). Armonk: NY: M.E. Sharpe
Pawar, B. (2009). Some of the recent organizational behavior Publishers.
concepts as precursors to workplace spirituality. Journal of Wilensky, J. L. (1960). Work, careers and social integration.
Business Ethics, 88, 245–261. International Social Science Journal, 12, 543–560.

123
Copyright of Journal of Business Ethics is the property of Springer Science & Business Media
B.V. and its content may not be copied or emailed to multiple sites or posted to a listserv
without the copyright holder's express written permission. However, users may print,
download, or email articles for individual use.

Você também pode gostar