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a human need.
Qualitative research survey by the rheingold institute
in cooperation with OutDoor by ISPO
#OutDoorByISPO
ispo.com/outdoor
Approach: Equipment is your gateway to the experience
Outdoor adventures are very rarely spontaneous. If you want to conquer waves and mountains you have to get the
right kit together to make sure you return unscathed. In sports like rock climbing, your very survival depends on
it. Quality equipment stands for safety and protection against hazards.
No one wants to be lost at night in the forest or finish a leg of the journey with bleeding feet. But during the planning
phase, too, the explorers find themselves in a latent conflict between not jeopardizing the quality of the experience
of the unpredictable and yet embarking on their adventure well prepared: “Broken bones - No! Grazes and bruises –
absolutely! They are signs that you’re learning all the time.” Retailers and brand manufacturers who understand this
ambivalence between minimalism and the appeal of the unpredictable in all its depth can address and satisfy the
needs of their customers far better.
1. The challenge: During this stage, a strong urge to head out into the great outdoors and seek tests of endurance
develops.
Link to the future
2. Endurance and reward: Here the outdoor adventurers develop a strong sense of the here and now. Overcoming
dangers produces an amazing sense of happiness at the end of the experience and is the reward for the all the effort.
Link to the present
3. Returning stronger than before: A transformation has taken place. The returning adventurer is confident and
has entertaining stories to tell. The deceleration from the outdoor experience stays with them once they are back
in their everyday lives.
Link to the past
During the stage of the hero’s journey, but also within the different types of sports, equipment fulfills various
practical and also emotional functions. As well as trying to strike a balance between freedom & safety as well as
planning & unpredictability, during the overcoming stage in particular it serves die-hard outdoor enthusiasts as
a mark of their professionalism. The better versed you are in your own field of outdoor, the more specialized and
sophisticated your equipment.
Civilized
safety net
Equipment as a vehicle to
demonstrate membership of
the community and identity
Natural
primitiveness
But this added benefit is not limited to lifestyle and fashion – it also about finding an authentic and relevant expan
sion of the product or service in line with the motivation and “micro-mindset”.
(Cf. also “micro-mindsets” in the separate white paper 2 of 7)
As one of the key components of outdoor is the meditative experience, putting on and wearing the equipment
becomes a ritual exercise to get ready to enter a spiritual world. People used to put on their Sunday best to go to
church, nowadays you don your soft shell jacket to make your pilgrimage to the mountains to meditate.
Compensation: The reward principle
Food, on the other hand, is the reward after overcoming the challenge – be it a hearty meal around the campfire
or chocolate bar after a successful ascent. Everyday life is now peppered with taxing dietary requirements and
ideologies. During the outdoor experience by contrast, you don’t have to hold back or feel guilty: freedom from
constraints as oppose to control! High-calorie, sweet, canned food …. in the great outdoors, you can really dig
in and enjoy. With your fingers of course.
“For a mountain hike I need T-shirts made of merino wool because they
absorb sweat and dry quickly, a rain jacket, a cap, sunglasses, for the
hut I need tracksuit bottoms, a change of underwear, a sweater, a slee-
ping bag and of course some provisions, a drink pack with water and
an energy bar.”
What this means for brands and retailers in the outdoor sector
Natural primitiveness
The more a product is supposed to represent natural primitiveness, the more it needs equipment that can protect
the consumer in an emergency. The consumer is also prepared to invest more in this. Natural materials like leather,
wood and metal boost this connection.
Subjects like sustainability are relevant to all the motivations in principle, as this is a cultural trend we are seeing
in other product areas, too. However, the openness towards and need for such equipment features in the motivation
dimension natural primitiveness is noticeably higher here.
Ultimately, four fundamental requirements for outdoor equipment can be derived from the motivation dimensions:
Less Protection
is more and safety
Identity/
Perme-
membership of
ability
a community
Naming is framing
Above all when it comes to product naming there is still a lot of untapped potential. It makes sense to proceed
in line with people’s motivations and moods, already including an emotional trigger in the name of the product.
Some sectors are already harnessing this principle (for instance Kneipp shower gel “Lebensfreude” (“zest for
life”)). The name of the snowboard “Goliath” by the Bataleon brand is built completely on the motivational needs
of “battling and conquering”. An approach that harbors great scope for creativity.
So depending on the characteristics of the products, certain key features should be accentuated to carve out
a distinct position. This applies not just in terms of setting yourself apart from other brands. Carving out a
distinct identity by getting the name of the product lines or sub-brands right can also lead to strong identification
and emotional loyalty from a wide range of different target group types towards one and the same brand.