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December, 2011
Pre-Feasibility Study Medical Store
DISCLAIMER
The purpose and scope of this information memorandum is to introduce the subject
matter and provide a general idea and information on the said area. All the material
included in this document is based on data/information gathered from various sources and
is based on certain assumptions. Although, due care and diligence has been taken to
compile this document, the contained information may vary due to any change in any of
the concerned factors, and the actual results may differ substantially from the presented
information. SMEDA does not assume any liability for any financial or other loss
resulting from this memorandum in consequence of undertaking this activity. The
prospective user of this memorandum is encouraged to carry out additional diligence and
gather any information he/she feels necessary for making an informed decision.
For more information on services offered by SMEDA, please contact our website:
www.smeda.org.pk
DOCUMENT CONTROL
Document No. PREF-82
Revision 2
Prepared by SMEDA-Punjab
PREF-82/December, 2011/Rev2 1
Pre-Feasibility Study Medical Store
1 EXECUTIVE SUMMARY................................................................................................................. 4
2 INTRODUCTION TO SMEDA......................................................................................................... 5
3 PURPOSE OF THE DOCUMENT ................................................................................................... 5
4 CRUCIAL FACTORS & STEPS IN DECISION MAKING FOR INVESTMENT ..................... 5
5 PROJECT PROFILE ......................................................................................................................... 6
5.1 OPPORTUNITY RATIONALE ............................................................................................................... 6
5.2 PROJECT BRIEF ................................................................................................................................. 6
5.3 MARKET ENTRY TIMING ................................................................................................................... 7
5.4 PROPOSED BUSINESS LEGAL STATUS ................................................................................................ 7
5.5 PROJECT CAPACITY AND RATIONALE ............................................................................................... 7
5.6 PROJECT INVESTMENT ...................................................................................................................... 7
5.7 PROPOSED PRODUCT MIX ................................................................................................................. 8
5.8 PROPOSED LOCATION ....................................................................................................................... 8
5.9 KEY SUCCESS FACTORS/PRACTICAL TIPS FOR SUCCESS ................................................................... 8
5.10 STRATEGIC RECOMMENDATIONS ................................................................................................. 9
5.10.1 Product Range counts a lot ................................................................................................ 9
5.10.2 Customer Service ............................................................................................................... 9
5.10.3 Location of the outlet ......................................................................................................... 9
6 SECTOR & INDUSTRY ANALYSIS ............................................................................................... 9
6.1 SECTOR CHARACTERISTICS ............................................................................................................... 9
6.2 SUB SECTOR INFORMATION ..............................................................................................................10
The Pharma Industry has experienced major growth in recent years. As per an estimate the Pharma
industry is growing at 18% annually. The Pakistan’s harsh climate provides more favorable business
opportunities in pharmaceutical business. ............................................................................................10
6.3 LEGAL ISSUES REGARDING INDUSTRY .............................................................................................10
6.4 MAJOR PLAYERS ..............................................................................................................................10
7 MARKET INFORMATION .............................................................................................................10
7.1 MARKET POTENTIAL ........................................................................................................................10
7.2 TARGET CUSTOMERS .......................................................................................................................11
8 PRODUCT ..........................................................................................................................................11
8.1 MAJOR SUPPLIERS ............................................................................................................................12
8.1.1 Products of Multinational Companies ...................................................................................12
8.1.2 Products of National Companies ...........................................................................................12
8.1.3 Herbal Products ....................................................................................................................12
8.1.4 Food Supplements..................................................................................................................12
8.1.5 Eatables .................................................................................................................................12
8.1.6 Toiletries ................................................................................................................................12
8.1.7 Sanitation Products ...............................................................................................................12
8.1.8 Prepaid Cards........................................................................................................................12
8.2 PROFIT MARGINS .............................................................................................................................12
8.3 OTHER INCOME ................................................................................................................................13
9 LAND & BUILDING REQUIREMENT .........................................................................................13
9.1 LAND REQUIREMENT .......................................................................................................................13
9.2 UTILITIES REQUIREMENT .................................................................................................................13
10 OFFICE EQUIPMENT .....................................................................................................................13
11 HUMAN RESOURCE REQUIREMENT .......................................................................................14
PREF-82/December, 2011/Rev2 2
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1 EXECUTIVE SUMMARY
This SME venture entails setting up a Medical Store in big cities of Punjab i.e. Lahore,
Rawalpindi, Faisalabad, Multan, Sialkot, etc. The outlet would be located in commercial
markets of middle to upper middle income group residential areas, clinics and hospitals.
The product range offered in the proposed Medical Store is blend of both multinational
and national companies’ products and general products (Food Supplements, Toiletries,
Shampoos, Soaps, Diapers (sanitary napkins) and Cellular Prepaid Cards). The proposed
medical store will remain open for 24 hours (3 shifts).
Pakistan has a very vibrant and forward looking Pharma Industry. At the time of
independence in 1947, there was hardly any pharma industry in the country. Today
Pakistan has about 400 pharmaceutical manufacturing units including those operated by
25 multinationals present in the country. The Pakistan Pharmaceutical Industry meets
around 70% of the country's demand of Finished Medicine. The domestic pharma market,
in term of share market is almost evenly divided between the Nationals and the
Multinationals.
The Pakistan Pharmaceutical Industry is a success story, providing high quality essential
drugs at affordable prices to Millions. Technologically, strong and self reliant National
Pharmaceutical Industry is not only playing a key role in promoting and sustaining
development in the vital field of medicine within the country, but is also well set to take
on the international markets.
The total initial project cost for setting up a single outlet is estimated at Rs. 6.679 million.
The project is proposed to be financed through 50% debt and 50% equity. The project
NPV is projected around Rs. 1.060 million, with an IRR of 25.53% and payback period
of 3.44 years. The legal business status of this project is proposed as ‘Sole
Proprietorship’.
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2 INTRODUCTION TO SMEDA
The Small and Medium Enterprises Development Authority (SMEDA) was established
with an objective to provide fresh impetus to the economy through the launch of an
aggressive SME support program.
Since its inception in October 1998, SMEDA had adopted a sectoral SME development
approach. A few priority sectors were selected on the criterion of SME presence. In depth
research was conducted and comprehensive development plans were formulated after
identification of impediments and retardants. The all-encompassing sectoral development
strategy involved recommending changes in the regulatory environment by taking into
consideration other important aspects including finance, marketing, technology and
human resource development.
SMEDA has so far successfully formulated strategies for industries such as horticulture,
including export of fruits and vegetables, marble and granite, gems and jewellery, marine
fisheries, leather and footwear, textiles, surgical instruments, transport, dairy etc.
Whereas the task of SME development at a broader scale still requires more coverage and
enhanced reach in terms of SMEDA’s areas of operation.
Along with the sectoral focus a broad spectrum of business development services is also
offered to the SMEs by SMEDA. These services include identification of viable business
opportunities for potential SME investors. In order to facilitate these investors, SMEDA
provides business guidance through its help desk services as well as development of
project specific documents. These documents consist of information required to make
well-researched investment decisions. Pre-feasibility studies and business plan
development are some of the services provided to enhance the capacity of individual
SMEs to exploit viable business opportunities in a better way.
This document is in continuation of this effort to enable potential investors to make well-
informed investment decisions.
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critical factors that should be taken into consideration before launching the project are
listed below:
Number of customers to the Medical Store will determine the financial success of the
project. The entrepreneur should analyze the minimum percentage of population that
it will have to mobilize out of the total population to achieve a steady flow of
customers. In order to do this, the entrepreneur should analyze existing competing
Medical Store businesses in the target vicinity.
Looking at the nature of the products offered on a medical store, it is advised that the
store should be established in a city that has a population to cover the sales concept of
the project.
Another aspect linked with the revenue generating capacity of the project is the
spending pattern of the potential customers in a specific city. Average per capita
income in Pakistan is USD 1,197/yr and increasing concern of people about their
health and fitness show that now people are consuming more medicines. This factor is
very helpful and it is observed in recent days that international multinational
pharmaceutical companies are looking at our country as potential market.
Selection of location for sales outlet is an important factor in the successful running
of any medical store. Areas in the vicinity of a hospital/clinic or the developing areas
are most suitable locations.
Availability of complete product line is another important factor. In addition to this,
provision of other general items, for the customers, also plays a major role in
increasing sales of a medical store.
5 PROJECT PROFILE
5.1 Opportunity Rationale
Pakistan is a very populous country and is ranked as 6th top populous country in the
World. Pakistan’s population has soared up to 177.10 million1, and at least one-third of it
is living below the poverty level. Majority of population has no access to clean water to
drink or proper sanitation facilities. This poses serious threats to health of masses.
Moreover the variable and harsh climate of Pakistan causes major viral diseases through
out the year. This creates a great demand for Pharmaceutical Products in Pakistan. As the
major source of retail sales of Pharma Products is through medical stores, a big
investment opportunity exists in this sector.
5.2 Project Brief
The proposed project is a well built medical store with all of the product range in stock
for sales. The proposed Size of the medical store should be around 800 sq. feet, with
electricity and 2 telephone lines. The proposed project is based on well-established
Pharmaceutical Retail Chains of Pakistan.
1
http://www.mopw.gov.pk/PopulationDynamicsByProvince.aspx
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As such there is no specific time required for the entry time in pharmaceutical sector. As
the need is increasing day by day due to the increase in population and diseases,
investment in this sector can be made any time in the year.
5.4 Proposed Business Legal Status
A medical store can be started as a sole proprietorship or a partnership and even it can be
registered under company law with Securities and Exchange Commission of Pakistan.
Although selection totally depends upon the choice of the entrepreneur but this financial
feasibility is based on a Sole Proprietorship. For getting information on the formation of
type of firm/company, please visit the Website:
www.saarcnet.org/newsaarcnet/govtpolicies/Pakistan/settingbusiness.html.
http://www.secp.gov.pk/Guides/PromotersGuide.pdf
5.5 Project Capacity and Rationale
The product range offered on a Medical Store is blend of both multinational and national
companies’ products and General Products (Food Supplements, Toiletries, Shampoos,
Soaps, Diapers (sanitary napkins) and Cellular Prepaid Cards). The proposed medical
store will remain open for 24 hours (3 shifts). It is recommended to start with one retail
outlet and expand the operation by one outlet after every 3 years.
5.6 Project Investment
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The proposed medical store will be offering a blend of different products. Percentage
quantity of each item offered on the store is based on survey of distribution companies.
Following is the list of products, which are to be offered on medical store.
Table 5-4 Product Mix
Product Category Percentage In Total Sales
Products of Multinational Companies 36.5
Products of National Companies 44.7
Herbal Products 5.1
Food Supplements 3.6
Eatables 3.0
Toiletries 2.0
Sanitation Products 2.0
Pre Paid Cards 3.0
A medical store should be easily accessible and should have considerable population
concentration. It is proposed that the outlets may be opened in the big cities of Punjab i.e.
Lahore, Faisalabad, Multan, Rawalpindi, Sialkot, etc. But specifically in this pre-
feasibility study some locations are proposed in Lahore. Considering the spread of new
well developed residential areas some of the suitable locations in Lahore are:
Main Boulevard Allama Iqbal Town
Near Akbar Chowk, Faisal Town
Johar Town Near Doctors Hospital
DHA
EME Colony
Tech Society
Jail Road
Mughal Pura
Chowk Chauburji
Or any locations near any new hospital or emerging clinics.
Some of the Key Success factors that will determine the success of this project include:
Availability of complete product range
Availability of regular medicine supplies.
A well trained Pharmacist
Reasonable and competitive prices.
Inventory control to avoid any pilferage.
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The review of Pakistani pharmaceutical market shows that there are around 450
companies, which are registered with the Ministry of Health. Out of some 350
manufacturing units operating in the country include dozens of multinationals.
Multinational pharmaceutical companies have played a vital role to provide the base for
the growth of the pharmaceutical industry since the emergence of Pakistan. They have
been enjoying the bulk of the business and are still enjoying after so many years, though
their collective market share has dropped significantly during last 18 years. In 1985, the
MNCs enjoyed 65 per cent of the market share while the national companies had 35 per
cent of it. The national pharmaceutical companies have improved their market share by
an average of 1.2 per cent every year. This percentage share increased up to a level of
53% in the year 2000 and this 18 per cent gain has come at the cost of MNCs whose
collective share has dropped by an equal percentage to 47 per cent during the same
period. Thus in 2000, the share of national companies stood at 53 per cent, 6 per cent
more than that of the MNCs.
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The Pharma Industry has experienced major growth in recent years. As per an estimate
the Pharma industry is growing at 18% annually. The Pakistan’s harsh climate provides
more favorable business opportunities in pharmaceutical business.
6.3 Legal Issues Regarding Industry
The medical store must be registered under Drugs Act 1976 with respective District
Health Officer (DHO). The registration fee for obtaining license is Rs. 1,200/- and license
will be renewed after every 2 years. The office of Executive Director Health is located at
24-Cooper Road, Lahore. A form is duly filled and submitted along with all the required
documents. The said form is available at the same office. After that a physical survey is
conducted by the health department and only after that license is issued.
Purchase and sale of drugs of narcotics and steroid nature will be maintained in the stock
register. All the purchase invoices and stock register will be kept for 5 years.
6.4 Major Players
The pharmaceutical industry is growing in Pakistan day by day. Out of the national and
multinational companies operating in Pakistan the major players in this sector are:
Table 6-1 Major Players
Name of the Company No. of retail stores in Lahore
Fazal Din & Sons (Pvt.) Ltd. 2
Fazal Din Pharma Plus 15
Zaka Pharmacy 11
Clinix 15
Servaid 15
Guardian 10
7 MARKET INFORMATION
7.1 Market Potential2
The review of Pakistani pharmaceutical market shows that there are around 450
companies which are registered with the Ministry of Health, some 350 manufacturing
units operating in the country including dozens of multinationals. Healthcare in Pakistan
is still in the early stages of development. Widespread poverty and a weak health system
underlie the poor health status of the population. Government funding continues to be
minimal, equal to around 3% of GDP and achieves little more than maintaining the status
quo, while the problems of poor nutrition and sanitation are compounded by Pakistan's
large and fast growing population. However as the economy improves, the level of
spending may well begin to rise. Other issues at the heart of the problem include the
2
http://www.ppma.org.pk/PPMAIndustry.aspx
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continuing prevalence of communicable diseases, low health manpower levels and the
under- utilization of primary health facilities.
The National pharma industry has shown a progressive growth over the years,
particularly over the last one decade. The industry has invested substantially to upgrade
itself in the last few years and today the majority industry is following Good
Manufacturing Practices (GMP), in accordance with the domestic as well as international
Guidance. Currently the industry has the capacity to manufacture a variety of product
ranging from simple pills to sophisticated Biotech, Oncology and Value Added Generic
compounds.
Although Pakistan 's pharmaceutical and healthcare sectors are expanding and evolving
rapidly, about half the population has no access to modern medicines. Clearly this
presents an opportunity, but much more work needs to be done by the government and
industry's stakeholders. The value of pharmaceuticals sold in 2007 exceeded US$1.4bn,
which equates to per capita consumption of less than US$ 10 per year and value of
medicines sold is expected to exceed US$2.3 B by 2012.
Pakistan is a developing pharmaceutical market, with a large population and economic
progress evident, but per capita drug spending was rather low at around US$9.30 in 2007.
Private spending accounts for 65% of total healthcare expenditure sourced through out-of
pocket payments, international aid and religious or charitable institutions. Pharmaceutical
spending accounts for less than 1% of the country's GDP, comparable to levels in some
neighboring countries but above that in some of the South Asian countries. The forecast
period is likely to witness the marginal strengthening of the generics sector, albeit more
in terms of volumes than values. The share of generics is also likely to increase further as
major drugs come off-patent in the near term, to the likely benefit of the generics-
dominated local industry.
The Pakistan pharma industry is relatively young in the international markets with an
export turnover of over US$ 100 Million as of 2007. Pakistan Pharma Industry boasts of
quality producers and many units are approved by regulatory authorities all over the
world. Like domestic market the sales in international market have gone almost double
during last five years. The pharma industry is focusing to an Export Vision of USD 500
Million by 2013. In the meantime, exports are also likely to be boosted by new regional
and global opportunities.
7.2 Target Customers
The major target market for the facility consists of residential areas in the vicinity of the
medical store.
8 PRODUCT
The proposed medical store will be offering a blend of different pharmaceuticals. Along
with pharmaceutical products, it will also be providing approximately 10% general items.
These general items include herbal products, eatables, food supplements and toiletries.
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The sales prices charged for each item would be competitive and will only be earning a
certain percentage of revenue. Percentage margin charged on each type of product is as
under:
Table 8-1 Profit Margins
Item Profit Margin
Margin on Multinational Sales 10%
Margin on National Sales 15%
Margin on Herbal Products 30%
Margin on Food Supplements 30%
Margin on Eatables 10%
Margin on Toiletries 10%
Margin on Sanitation products 10%
Margin on Mobile Cards 3.5%
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Total amount of sales is based on survey and observation. Total sales assumed for the
first year are as under:
Table 8-2 Estimated Sales3
Product Category Expected Sales Amount (Rs.)
Products of Multinational Companies 12,960,000
Products of National Companies 15,840,000
Herbal Products 1,800,000
Food Supplements 1,260,000
Eatables 1,080,000
Toiletries 720,000
Sanitation Products 720,000
Pre Paid Cards 1,080,000
Total sales for the first year 35,460,000
Above mentioned sales are assumed for the first year on the basis of survey. Annual
growth rate in sales is taken as 10%.
8.3 Other Income
Other income includes revenues from diabetes tests, blood pressure checking and any sort
of intra muscular injections. Such income is taken as 1% of the total annual revenues.
Approximately 800 sq. ft. will be required for a medical store. It is recommended that the
area should be acquired for rent. Rent cost for the proposed areas will be ranging between
Rs. 80,000 to Rs. 100,000. Rent cost incorporated for financial analysis is Rs.100,000.
Advance rent of six months is also to be paid.
9.2 Utilities Requirement
Electricity
Telephone
10 OFFICE EQUIPMENT
The following equipment and furniture will be required for the offices:
Table 10-1 Details of Office Equipment
Office Equipment Quantity Price (Rs.) Total (Rs.)
Refrigerator 2 40,000 80,000
Split Units 4 40,000 160,000
3
details given in financial analysis (Revenue Calculation)
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12 PROJECT COSTS
The breakdown of total project cost is in the table below:
Table 12-1 Project Costs
Capital Costs Rs.
Office Equipment 1,720,000
Preliminary Expenses 75,000
Pre-operational Expenses4 1,100,000
Total Capital Costs 2,895,000
Working Capital
Inventory 3,823,000
Accounts Payable (37,697)
Total Working Capital 3,784,828
Project Cost 6,679,828
4
Pre-operational Expenses include advance rent of six months
PREF-82/December, 2011/Rev2 15
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13 FINANCIAL ANALYSIS
13.1 Projected Income Statement
Gross Profit 6,764 6,107 7,107 7,858 8,687 9,601 10,608 11,718 12,942 14,291
Operating Expenses:
Administrative Expenses 3,437 3,733 4,064 4,434 5,960 6,511 7,137 7,828 8,590 9,430
Marketing Expenses 100 95 90 86 81 77 74 70 66 63
Operating Profit 3,227 2,279 2,953 3,339 2,646 3,012 3,398 3,820 4,285 4,797
Financial Charges 508 401 294 187 80 - - - - -
L C Charges - - - - - - - - - -
Other Income 355 390 429 472 519 571 628 691 760 836
Profit before Taxation 3,074 2,269 3,088 3,624 3,085 3,583 4,026 4,511 5,046 5,633
Taxation 769 567 772 906 771 896 1,006 1,128 1,261 1,408
Profit after Taxation 2,306 1,702 2,316 2,718 2,314 2,688 3,019 3,384 3,784 4,225
Acc. Profit b/f - 2,306 4,007 6,323 9,041 11,355 14,042 17,062 20,445 24,229
Un-appropriated Profit c/f 2,306 4,007 6,323 9,041 11,355 14,042 17,062 20,445 24,229 28,454
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Closing Balance 500 3,716 4,705 6,340 8,251 9,431 11,838 14,499 17,470 20,782 24,473
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14 KEY ASSUMPTIONS
Table 14-1 Operating Assumptions
Hours operational per day 24 hours
Days operational per month 30 days
Day operational per year 360 days
Table 14-2 Revenue Assumptions
Revenue assumption Survey of Distribution companies &
Pharmacy
Revenue classification On the basis of diseases
Sales growth rate 10%
Other Income (%age of revenues) 1%
Table 14-3 Expense Assumptions
Printing & Stationary 1% of Revenue
Entertainment 0.1 % of Revenue
Communication Expense 0.1% of Revenue
Consultancy Charges and Audit (Annual) Rs. 20,000
Electricity cost growth rate 10%
Electricity rate / unit Rs. 15
Kilo Watts Consumed per day 5.7
Depreciation Method Written Down Value
Depreciation Rate on Furniture 10%
Depreciation Rate on Electric Equipment 10%
Computers and printers 20%
Table 14-4 Cash Flow Assumptions
Accounts payable cycle 7 days
Inventory 45 days
Table 14-5 Financial Assumptions
Project Life 10 Years
Debt 50%
Equity 50%
Debt Tenure 5 Years
Interest rate 16%
Income tax rate 25%
Discount rate (weighted avg. cost of capital for NPV) 25%
Minimum Cash Balance Rs. 0.5 Million
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