VINDHYA INSTITUTE OF MANAGEMENT

AND RESEARCH , INDORE

MAJOR RESEARCH PROJECT

On

“Customer satisfaction towards Reliance Jio”

Submitted towards the Partial Fulfillment of Master of Business

Administration Awarded by DAVV, Indore
MBA IV Semester
2018-19

Supervised By: Prof. Amit Vijay Patil Submitted By: Shivram Pal
Designation: Assistant Professor Enrollment No: DX1702467
 DECLARATION BY THE STUDENT

This is to certify that the project entitled “Customer satisfaction towards

Reliance Jio” is a bonafide work done by Shivram Pal under the supervision of
Assistant Prof. Amit Vijay Patil in partial fulfillment for the degree of Master of Business
Administration by Devi Ahilya Vishwavidyalaya.

Place: Indore

Shivram Pal
Date:

Name:
 CERTIFCATE OF THE SUPERVISOR

This to certify that Mr. Shivram Pal has executed the project entitled
“Customer satisfaction towards Reliance Jio” under my supervision
and the report submitted therewith is the result of work done under my supervision.

Name of the Supervisor: Prof. Amit Vijay Patil

Place: Indore

Designation: Assistant Professor

Date:
 ACKNOWLEDGEMENT

I am grateful to my Guide Prof. Amit Vijay Patil of Vindhya Institute of

Management and Research, Indore for his precious guidance throughout my major research
project. He has devoted his valuable time and motivated me at every step towards
completing this project. The study would not have been possible without his generous
guidance.

I am deeply indebted to, Director Dr. Ashif Javed Siddiqui for his continuous support and
blessings. His support has rendered me great help towards this project.

I also express my sincere gratitude to my family members, friends and respondents for
extended support throughout the project.

Shivram Pal