JAYAPRAKASH MARIYAPPAN

Phone no: +92 7639198804 Email:jatapabuchi@gmail.com

Objective
Seeking a challenging position in IT industry that allows me to explore my skill and enables me to make a
positive contribution to the organization

Professional Experience

Total Work Experience: 3 Years

 Working as System Engineer deputed in I-Source Infosystem Pvt ltd at Bangalore from Nov 2018.

 Worked as system Engineer in Precision Infomatic Pvt ltd, Bangalore from Nov 2016 to Jan 2018

Technology Worked in Precision Infomatic Pvt Ltd

 Windows
 
Microsoft windows Server, Desktops, AD, MDT and SCCM
 Network
 
Cisco Router & Switch configuration.


Roles and Responsibilities in I-Source infosystem Pvt Ltd


 Ensuring that response times and resolution times for calls are within SLA guidelines.

 Managing domain user ‘s ID, ID creation, MDT and SCCM.

 Troubleshooting network printers issue and configuring in server and desktop.

 Giving L1 software and hardware related complaints from end user.

 Installation and maintenance of desktop systems, printers, VPN, application software and latest Microsoft
update patches.

 Installing and troubleshooting Symantec antivirus with updates.

 Supports for the application packages like MS office, SQL client IBM, etc.

 Troubleshooting user account machine Login issues.


Roles and Responsibilities in Precision infomatic Pvt Ltd

 Handle manage engine tool for call-logging and to pull-up the report.

 On call technical support to remote location across India through remote tool. 

 Ensuring that response times and resolution times for calls are within SLA guidelines.

 Managing domain user ‘s, ID creation, OU and maintaining ADS.

 Troubleshooting network printers issue and configuring in server and desktop.

 Giving support on hardware and software related complaints from end user.

 Installation and maintenance of desktop systems, printers, VPN, system hardware, operating system,
application software, IPAD configuration.

 Installing and troubleshooting McAfee antivirus with updates.

 Supports for the application packages like MS office, oracle and report manager.

 Creating RDP App and providing access to users. 



Technical Purview

SERVER AND DESKTOP

 Operating system-windows XP, windows vista, windows Server.

 MDT server installation and configuration OS Image

 Extensive Experience on desktop and laptop hardware.

 Experience in Installing Troubleshooting, support & maintenance of desktop, laptop and printer.

 MS-Outlook configuration and troubleshooting

 Domain user ‘s, ID creation, OU and maintaining ADS.

 System administration-knowledge in MCSE, domain user creation and applying group policy.

NETWORKING
 Networking Basic (Switching & Routing).

 Good understanding of OSI Model, TCP/IP protocol suite.

 Router: Basic Configuration & monitoring of Cisco Products. VLAN configuration.

 Back-up and restore of all critical resources including router & switches IOS,

 IP addressing and subnetting, Basic Routing concepts

Education details

CGPA/
Course Name of the Institution Year of Passing
Percentage

B.E
Sree Krishna College of Engineering 6.4
2015
(Vellore) (CGPA)

Sengundar Magasana HR Sec School

HSC (12TH ) Tharamangalam, Salem dt. 2011 72%

Perumthalavar Kamarajar Memorial

SSLC (10TH ) HR Sec School Salem dt. 2009 67%

Interpersonal Traits

 Enthusiastic team player.

 A quick learner with a high mental aptitude.
 Good presentation, spoken and written skills developed over time, during my formative years.
 Ability to achieve high customer satisfaction.
 Comfortable to work in 24 * 7 shifts.
 Comfortable to work on any location.

Personal Details

Date of Birth : 31\05\1994

Gender : Male
Father’s Name : Mariyappan
Languages Known : English, Tamil and Kannada
Marital Status : Single
National : Indian

Declaration

I hereby declare that the above written particulars are true to best of my knowledge.

Thanks & Regards

Jayaprakash Mariyappan