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-and-
WITNESSETH-
WHEREAS, SEAOIL has designed a marketing program that entitles its participating
customers (“Customers”) to earn Miles from VIP Club Points conversion;
WHEREAS, PAL maintains a frequent flyer program known as the Mabuhay Miles
Program (“Mabuhay Miles Program”), which entitles Mabuhay Miles members (the
“Mabuhay Miles Members”) to earn Miles (the “Miles”) which may be used to redeem
travel awards;
NOW, THEREFORE, for and in consideration of the mutual promises and covenants
contained in this Agreement, the Parties hereby agree to the following terms and
conditions set forth hereunder:
I.PARTICIPATION IN THE PROGRAM
C. The Parties agree to allow Customers to earn Miles commencing on 01 June Commented [LMGF1]: Changed the wording from “Client” to
2019. “Customers”
C. PAL and SEAOIL understand and agree that their respective participation in
the marketing program is on a non-exclusive basis. PAL may participate in
the Rewards Programs of other companies and SEAOIL may participate in
the frequent flyer mileage programs of other airlines.
II. OPERATIONS
B. Points/Miles Conversions:
1. SEAOIL shall provide to PAL weekly, via transmitted files, actual or Commented [LMGF2]: Changed the wording from “may” to
electronic, a list of the members who have requested conversion of “shall” in order to be more emphatic on the obligatoriness of the
undertaking.
Points into Miles. SEAOIL shall designate the number of Points to
be transferred and credited for each such member. SEAOIL shall
likewise provide such other information as may be requested by PAL
and agreed upon by SEAOIL in writing. The minimum number of
Points for transfer to Mabuhay Miles is ______ Points, where
________ Points are equivalent to one (1) Mile. _____ shall advise
PAL of any such change 30 days prior to the effectivity of the
change. It is agreed and understood by the parties that Miles may not
be reconverted to Points (except to correct conversion errors, if any).
2. PAL may provide to SEAOIL weekly, via transmitted files, a list Commented [LMGF3]: Same as the immediately preceding
of members who have requested conversion of Miles into comment.*obligatioriness*
Points. PAL shall designate the number of Miles to be transferred
and credited for each member. PAL shall likewise provide such
other information as may be required by SEAOIL and agreed upon
by SEAOIL in writing. The maximum number of Miles for transfer
to Points per transaction is 2,000 Miles, where 4 Miles are equivalent
to 1VIP Club Point. The maximum number of Miles for transfer to
Points per month is 4,000 Miles. PAL shall advise SEAOIL of such
change 30 days prior to the effectivity of the change. It is agreed and
understood by the parties that Points may not be reconverted to Miles
(except to correct conversion errors, if any).
3. Within ten (10) days of receipt of request, each party shall credit
the Points /Miles specified therein to the respective accounts of the
members and confirm the same in a transmitted file to the other
party.
E. Data Segregation
PAL shall ensure that any and all data pertaining to the VIP Club and the
Mabuhay Miles members are segregated from those of PAL and its other
clients.
III.COMPENSATION
Currency: PhP
Swift Code: PNBMPHMM
Bank Code: 1888
IV. CONFIDENTIALITY
I.Definitions:
B. Limited Processing
C. Confidentiality
E. Accuracy
F. Sub-Contracting
G. Disposal/Return of Information
H. Audit Rights
Upon PAL’s request and subject to PAL’s reasonable
discretion, Data Processor shall make available to PAL,
any relevant and material information regarding Data
Processor’s compliance with the obligations set out in
this Data Privacy and Protection Obligations and in the
Data Protection Requirement.
I. Reportorial Requirement
J. Publicity
L. Right of Termination
M. PCI-DSS Compliance
VI. MARKETING
A. Each party represents and warrants that it has authority to execute and perform
this Agreement in accordance with its terms and that the signatures of each party’s
respective signatories hereto possess all the requisite corporate approvals and
authorizations.
IX. INDEMNIFICATION
A. PAL shall indemnify and hold SEAOIL, its parent, subsidiaries, affiliates, Commented [LMGF7]: Maybe this should be placed elsewhere
successors, and assigns, and their respective directors, officers, and employees, free and in item IX
harmless from any all actual and direct claims and demands, actions, suits or proceedings,
liabilities, losses, civil penalties, assessments, costs, damages and attorney’s fees charged
by external counsel and assessed against SEAOIL, its parent, affiliates, subsidiaries,
successors or assigns, and their respective directors, officers, and employees, directly
arising out of:
B. SEAOIL shall indemnify and hold PAL, its parent, subsidiaries, Commented [LMGF8]: Same comment as the immediately
affiliates and successors and assigns, and their respective directors, preceding one.
officers, and employees, free and harmless from any and all actual and
direct claims, demands, actions, suits or proceedings, liabilities, losses,
civil penalties, assessments, costs, damages and attorney’s fees charged
by external counsel and assessed against PAL, its parent, subsidiaries,
affiliates and successors or assigns, and their respective directors,
officers, and employees, directly arising out of:
2. Any wrongful or negligent acts of and/or the violation by SEAOIL, its directors,
officers, employees or agents of any applicable laws, rules, regulations or rulings issued
by governmental authorities; or
For the avoidance of any doubt SEAOIL shall not indemnify PAL with
respect to any customer complaints made regarding the services provided by Commented [LMGF9]: Phrase “in respect of” changed to “with
SEAOIL and its affiliates and licensees. All customer complaints shall be referred respect to”
to SEAOIL for resolution and handling.
X.RIGHT TO AUDIT
XI.ASSIGNMENT
This Agreement is binding upon and inures only to the benefit of the
parties hereto, their respective successors and permitted assigns and no
third party may claim any rights pursuant to this Agreement unless both
parties mutually consent hereto in writing.
B. Early Termination
3. In the event PAL intends to terminate Mabuhay Miles (i) PAL shall
notify SEAOIL thereof in writing at least sixty (60) days prior to the
date the Mabuhay Miles Members are notified of such termination
and (ii) this Agreement shall automatically terminate upon the
effective date of termination of Mabuhay Miles, without prejudice,
however, to the rights of SEAOIL, if any, pursuant to this
Agreement.
XIV.NOTICES
A. All notices to either party to this Agreement which shall be deemed received if
sent to the addresses indicated below shall be delivered by hand, mail, first-class, postage
prepaid, or email, as follows:
To _____ :
____________________________
Attention: ___________________
MMI, as the duly designated agent of PAL to manage and administer
PAL’s Mabuhay Miles Program, shall continue to coordinate and
transact directly with ________, for and on behalf of PAL. As such, all
notices and other communications shall continue to be directed to MMI
at the following address:
XV.HEADINGS
The headings used herein are for convenience of reference only and are
not intended to define, limit or modify the provisions of this
Agreement in any way.
XVI. AMENDMENT
Either party shall not in any way be responsible or be held liable for
any delay in the conduct of or failure to perform its obligations in
relation to this Agreement due to causes beyond its control without
contributory fault or negligence on the part of the affected party, such
as but not limited to acts of God or a public enemy, government acts,
civil war, insurrection or riots, fires, boycotts or labor disputes, and
other analogous cases.
By: By:
_________________________ ______________________________
MICHAEL A. TAN SERGE ARNOLD V. RODRIGUEZ
Vice President – Treasury Senior Manager - Strategies and Insights
_________________________ _________________________
ALVIN KENDRICK O. LIMQUECO JOSE JAIME V. DELA FUENTE
Senior Vice President – Administration Group Vice President - Corporate and Consumer
Marketing