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Accident Costs
Rethinking ratios of indirect
to direct costs
By Fred A. Manuele
P
resentations to management on costs. Some pertain to the costs that an
the costs of worker injuries and employer would bear. Others are more
illnesses can be attention-getting broad and pertain to the societal burden
and convincing, provided the data are of such costs. Select examples relating to
plausible and can be supported with employer costs are highlighted.
suitable references. Unfortunately, little •The Business Results Through Health
research and hard data exist to support and Safety Guidebook, from Canadian
the frequently used ratios of indirect to Manufacturers and Export-
direct costs that appear in safety-related ers (Ontario Division) and
literature. Workplace Safety and Insur- IN BRIEF
Furthermore, as in the sources cited ance Board (2001) “demon- •Safety practitioners have
by this article, the elements included in strates the business case for long used the ratio of
direct and indirect cost categories may workplace health and safety indirect to direct costs of
differ (Heinrich, 1931; Grimaldi & Si- and reflects the experience accidents to inform
monds, 1989; Leigh, Markowitz, Fahs, of Ontario businesses.” The management on total
et al., 1997). And, the ratios in those publication states, “The av- accident costs. The most
sources are invalid because the direct erage workplace lost-time commonly used ratio
costs of accidents have increased in re- injury in Ontario costs over is 4:1.
cent years at a pace far greater than in- $59,000. The average lost- •No published ratios are
direct costs. time workers’ compensation currently valid because the
This article discusses the author’s re- claim cost is over $11,771.” increase in direct costs in
view of select data pertaining to indirect (Note: Round $11,771 to the past 15 years has
and direct accident costs. Computations $11,800, and one finds that substantially exceeded the
are made in order to update a ratio re- a 4-to-1 multiplier was used increase in indirect costs.
ported in a plausible research study in to get to $59,000. The guide- •A study is proposed
order to approximate the current ratio of book recommends a 4:1 ratio that would follow good
indirect to direct costs. In addition, the within a cost computation research protocols and
author discusses the inappropriateness system provided for employ- provide safety practitioners
of the “additional sales needed” argu- ers to use.) with valid cost ratio data.
ment to cover total indirect and direct •The Spring 2006 issue of
accident costs. ASSE’s Journal of SH&E Re-
search contains the article, “A Survey of
Unsupported Statements About Ratios the Safety Roles and Costs of Injuries in
Enter “indirect and direct costs of ac- the Roofing Contracting Industry” Choi
cidents” into an Internet search engine, (2006). The author writes, “Tradition-
and the search will return a wide variety ally indirect costs are measured as be-
of documents that include ratios of those ing four times the direct costs (Heinrich,
1941), but the indirect costs
of injuries may range from
Fred A. Manuele, P.E., CSP, is president of Hazards Limited, which he two to 20 times the direct
formed after retiring from Marsh & McLennan where he was a managing direc- costs.”
tor and manager of M&M Protection Consultants. His books include Advanced •U.S. Fish and Wildlife
Safety Management: Focusing on Z10 and Serious Injury Prevention, On the Service, Division of Safety
Practice of Safety, Innovations in Safety Management: Addressing Career Knowl-
edge Needs, and Heinrich Revisited: Truisms or Myths. A professional member of
and Health, offers this: “For
ASSE’s Northeastern Illinois Chapter and an ASSE Fellow, Manuele is a former every dollar spent on direct
board member of ASSE, NSC and BCSP. costs, $4 to $10 are spent on
indirect costs.”
www.asse.org JANUARY 2011 ProfessionalSafety 39
•Western National Insurance says, “Most ex- for which data are created in the normal business cident cost factors includes 11 Table 1
perts estimate that the indirect costs are 3 to 10 process that can be entered into a financial ledger, subjects, some of which have
times the direct costs of an accident.” such as medical and indemnity costs paid. Nonled- subparts. Only the major cap- Accident Costs: Stanford Report
•North Carolina Industrial Commission (2007) ger and intangible costs are those that occur but for tions appear here; some have
states, “Many seasoned experts estimate that the which no specific data are determined, such as the been combined:
indirect costs of an accident are three to 10 times value of time spent by supervisors and others who •time of the injured em-
the direct costs.” give attention to the accident, time spent providing ployee, the other employees
•International Labor Organization’s Introduc- first aid and investigation time.) who stop work or who are
tion to Occupational Safety and Health training Also, the direct and indirect cost categories dif- upset;
module states, “It has been estimated that the indi- fer considerably among the various sources. What •time of foremen, supervi-
rect costs of an accident or illness can be four to 10 is an indirect or hidden or uninsured cost in one sors or other executives who
times greater than the direct costs, or even more.” list may be excluded in another. For example, some give attention to the injury;
•International Safety Equipment Association lists include lost productivity or loss of profits as •time spent by first-aid at-
(ISEA, 2002) says, “Reliable estimates place them an indirect cost. Chapter 6, “Cost Analysis,” in tendants and hospital depart-
(indirect costs) at up to 30 times the direct costs.” Grimaldi and Simonds (1989) Safety Management, ment staff when not paid for
•OSHA (2007) indicates that “studies show 5th ed., contains a 6-page discussion on the invalid by the insurance carrier;
that the ratio of indirect costs to direct costs varies and restricted items that should not be included •damage to any machines,
widely, from a high of 20:1 to a low of 1:1.” when computing uninsured costs. For example: equipment and other prop-
Some of these references say the ratios relate to erty, and interference with the
the work of seasoned experts, reliable estimates or Loss of profit of idle machines or workers is not site’s production; Note. Analysis of accident costs by size of accident: Stanford research. Adapted from “Improv-
studies made, but none of the experts or studies are generally a valid cost. When workers or ma- •costs to the employer of ing Construction Safety Performance: The User’s Role” (Technical Report No. 260), by Stanford
cited. The ratios cited in these examples range from chines are made idle, one of two things occurs. welfare and benefit systems, University, 1981, Palo Alto, CA: Author, Department of Civil Engineering.
1:1 to 30:1. Either the production is eventually made up, or and continuing the full wages
it is not. If it is made up, in the sense that over a of the employee after return-
Differences in Cost Categories long period of time no less goods are produced ing to work that are not fully
Many combinations of terms about the costs to and sold than would have been had the “ac- recovered;
employers of employee accidents appear in the lit- cident” not occurred, there is no loss of profit, •loss of profit on the injured person’s produc- the iceberg (Figure 1). As a minimum, Bird’s data
erature, including direct and indirect, insured and apart from the increase in production costs. tion, on idle machines; imply that employers absorb uninsured costs at a
uninsured, ledger and nonledger, and tangible and •overhead (e.g., lights, heat) when the employee ratio of $6 (5+1) to $1 of insured costs. At a maxi-
intangible. (Ledger and tangible costs are those For this article, the author focused on accident is away or not fully productive. mum, the ratio is $53 (50+3) to $1. This author has
costs assumed by employers, the direct costs of In the third and fourth editions of his book, located no research or hard data to support such
which are the legally required indemnity payments Heinrich included data on nine cases to support his ratios. Depictions of Bird’s iceberg have appeared
Figure 1 and the medical costs paid, with all other related ratio (fewer in the earlier editions). This author has in many texts and articles, and his cost ratios are
Bird’s Cost of Accidents Data: costs being the indirect costs. Other studies have
addressed the costs of injuries and illnesses to so-
found no other data that authenticate his research. frequently repeated.
Also, Heinrich said, “The examples of hidden costs Bird’s assertion that uninsured property damage
The Iceberg ciety; however, because of the differences in cost
allocation methods, those studies are of little value
given in this chapter include no fatalities, major costs are 5 to 50 times the insured costs are dif-
dismemberments or major permanent injuries, nor ficult to support universally, but such high ratios
in determining employer costs. do they feature spectacular costs that result from could exist in an organization that experiences an
trivial injuries.” Thus, the resulting ratios he pres- incident which causes significant property dam-
Heinrich’s Indirect & Direct Cost Ratios ents are limited to the less serious injuries.
Heinrich’s (1931; 1959) presentation of the 4:1 Keep in mind that Heinrich’s analysis was con-
indirect to direct cost ratio of injuries and illnesses ducted in 1926. How valid could any ratios be in Table 2
was a historical first. It is often referenced in the lit-
erature. The following comments are derived from
2011 after 85 years of immense change in industry
and business, work practices and compensation sys- Workers’
the first edition of the book (published in 1931),
giving the results of his 1926 study.
tems, and which do not consider the advances made
in the practice of medicine and increases of indirect
Compensation Claims
Heinrich wrote that, according to his research and and direct costs?
analysis, an employer’s cost of the so-called “inci-
dental” costs of worker injuries was four times as Bird on Accident Costs
great as compensation and medical payments. This Bird (1974) presents the so-called iceberg theory
4:1 ratio of indirect to direct costs also appeared in of incident costs. In an exhibit that suggests an ice-
the three later editions of his book. Many statements berg and is captioned “The Real Costs of Accidents
in safety-related literature repeat Heinrich’s 4-to-1 Can Be Measured and Controlled,” Bird illustrates
ratio. Although his studies were made in 1926, his his ratios of insured and uninsured costs. Bird and
ratio has had staying power. Germain (1985) use these same ratios but add to
Heinrich’s direct costs of injuries and illnesses the descriptions of what costs are included in each
are “compensation and liability claims, medical category. In Bird’s data, the insured costs—medi-
and hospital cost, insurance premiums, and cost of cal and compensation costs—are the same as direct Note. Computer run of 280,000 workers’ compensation
Note. Adapted from Practical Loss Control Leadership (Revised ed.), by
lost time except when actually paid by the employ- costs in some other presentations. claims for 2003.
F.E. Bird Jr. and G.L. Germain, 1985, Loganville, GA: Det Norske Veritas.
er without reimbursement.” His list of hidden ac- The 1985 version is the base of an adaptation of
40 ProfessionalSafety JANUARY 2011 www.asse.org www.asse.org JANUARY 2011 ProfessionalSafety 41
2) The report confirms the lack of data party liability and legal actions, and the effect of
Table 3 to support other published ratios. accident costs on future workers compensation Table 4