Aaron David Romero

WORK EXPERIENCE:

Student Services Associate, Union County College August 2016-present

 Provide direction, process overview, and information to students, parents, and others regarding:
admissions, registration, financial aid, student account functions, activities, and student services.
 Providing enrollment process overview and financial literacy to current and prospective students.
 Responsible for scanning and linking of student records and registration forms to Datatel Colleague
 Processing enrollment verification and transcript request forms through the National Student
Clearinghouse
 Assisting with campus previews, new student orientations, parent orientations, financial literacy, and other
programs as assigned.
 Collect verification documents to current and prospective students to complete flagged FAFSA
applications.
 Monitoring financial aid awards accordingly due to changes in enrollment, and estimated family
contribution (EFC)
 Provide information to financial aid recipients and applicants using knowledge of federal, state and
institutional financial aid policies and regulations
 Assist in representing the Office of Financial Aid campus-wide at special events
 Facilitating institutional financial aid workshops to parents and students as needed
 Communicating with the student body on FAFSA and other deadlines via email and phone calls as
available
 Resolving complex billing inquiries with students, and parents
 Counseling students in all tuition related financial issues
 Performing accounts receivable and cashiering functions
 Counseling students in the out-of-county chargeback process
 Drafted student worker training manual. Coordinated student worker cross-training sessions.
 Coordinated scheduling of student workers in Cranford One-Stop Center
 Supervising student workers in the daily operations of the Cranford One-Stop Center
 Organize payroll with federal work-study and budget for student workers.
 Monitoring One-Stop federal work study budget to ensure student workers are paid.
 Listed as alternate to Cranford One-Stop Manager.

Admissions (Part-Time), Bergen Community College August 2013- January 2016

 Assisted in coordinating campus tours and information sessions for prospective students.
 Provided information about the institution and assistance to large and small groups of prospective students,
and parents on a daily basis.
 Entered applications and forms for US Citizens, and Permanent Residents.
 Conducted initial application readings and admissions file review
 Assisted in scanning and linking of admissions applications to Datatel Colleague
 Assisted prospective students with admission and basic financial aid inquiries
 Participated in on-campus and regional college events
 Represented the college at college fairs, high school visits, student/parent receptions, and other
assigned events
 Assisted in the event planning of campus open house events
ADDITIONAL EXPERIENCE

Bandleader, Stage 39 Productions August 2017-present

 Electric and Acoustic Bassist for six events bands. Performed over 200 events around the United States
including: weddings, private parties, and corporate functions. Coordinate rehearsals and set lists.

Loaner Agent, Prestige Motors January 2016-August 2016

 Managed proper care and distribution of over 200 Mercedes Benz and Lincoln loaner cars.
 Assisted in quality control of loaner fleet.
 Input and removed cars from loaner fleet.
 Coordinated delivery of loaner cars from factory to showroom.
 One-on-one customer service.
 Delivered customer and loaner cars between dealership and personal addresses.
 Coordinate with insurance agencies for claims to damaged cars.

PROFESSIONAL ORGANIZATIONS

Local 802 American Federation of Musicians (AFM)

New Jersey Education Association (NJEA)

AWARDS/ACHIEVEMENTS

New Jersey City University: Jersey City, New Jersey

 Presidential Scholarship Recipient: Electric Bass

Bergen Community College: Paramus, New Jersey

 New Jersey Stars Scholarship Recipient
 Honors Diploma Recipient

TECHNICAL SKILLS/QUALIFICATIONS

Microsoft Suite
Datatel Colleague
Strong interpersonal skills
Exemplary customer service skills
Experience monitoring department budget and supervising staff

EDUCATION

 Montclair State University: Montclair, New Jersey Graduating: May 2019

Master of Arts in Educational Leadership. Concentration: Higher Education

 New Jersey City University: Jersey City, New Jersey September 2014-May 2016
Bachelor of Arts in Music Business, Magna Cum Laude

 Bergen Community College: Paramus, New Jersey September 2013-May 2014

Associate in Science in Professional Studies, Magna Cum Laude