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Imperia Update Training

Differences from Copeland

Introduction

Overview

Xerox products installed after mid-year 2006 are required to comply with the European
Union (EU) Restriction of the use of Certain Hazardous Substances (RoHS) legislation.
As a result, the current (Copeland) WorkCentre® Pro 2128/2636/3545 product line is
replaced with the new (Imperia) WorkCentre® 7228/7235/7245 product line that is
manufactured to comply with RoHS.

(Imperia) WorkCentre® 7228/7235/7245

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Purpose/Objective

This write-up outlines training that will familiarize the Service Engineer with the
technical differences between the current (Copeland) WorkCentre® Pro 2128/2636/3545
and the new (Imperia) WorkCentre® 7228/7235/7245 multifunction copier/printer
product lines and the service aids supplied on the Service Guidance System (SGS) CD.

Target Audience

XE & DMO East Service Engineers:

• Trained on (Copeland) WorkCentre® Pro 2128/2636/3545

Note: Service Engineers trained on products that are equipped

with either a Controller or an IIT module that is similar to
those found in the (Imperia) WorkCentre® 7228/7235/7245
will need less time to become familiar with the (Imperia)
WorkCentre® 7228/7235/7245.

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Product Differences

System Overview

At a top level, the (Imperia) WorkCentre® 7228/7235/7245 consists of:

• Unique:
o Image Output Terminal (IOT)
o Image Input Terminal (IIT)
• Common (Copeland) WorkCentre® Pro 2128/2636/3545:
o Finisher(s)

Note: Common parts manufactured with different materials to comply with

RoHS are assigned new part numbers even though the form, fit and
function of these parts remains the same.

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Within the IOT the unique (Imperia) WorkCentre® 7228/7235/7245 components are:

• Electronic Subsystem (ESS) or Controller

• Facsimile (FAX)

IOT Unique Components

Within the IIT the unique (Imperia) WorkCentre® 7228/7235/7245 components are:

• Document Handler (DADF)

• Scanner
• User Interface (UI)

IIT Unique Components

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Enhanced Features and Functions

Control - Enhanced Features and Functions

• High compression scanning

• 1200 dpi resolution printing for all paper sizes
• SRA3 12” x 19”
• Scan to DocuShare via GUI provides web access to DocuShare server directly
from the user interface (customized Web Browser)
• Card reader and direct media print
o CVT scan yields higher reliability and increases productivity (45 ppm
color & mono)
• Automatic Meter Read (AMR) support
• Gemini 1.1 support
• XBP solutions support
• Faster First Copy Out Time (FCOT):
o Color – 7 seconds
o Mono – 4.4 seconds
[versus (Copeland) 3545 Color – 8.5 seconds / Mono – 6.1 seconds]
• Encrypt jobs stored on Hard Drive
• Security & Authentication
• RoHS, Waste Electrical and Electronic Equipment (WEEE) & Energy Star
compliance
• Improved printer driver Coherency
• Bi-directional printer function
• CentreWare Web (CWW) clone
• CentreWare Internet Services (CWIS) enhancements:
o LDAP setting
o Network Authentication
o etc.

-continued-

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Highlights of differences - continued

IOT - Enhanced Features and Functions

• Speed changes (color/mono ppm):

o 26/28 versus 21/28 (increased color speed)
o 31/35 versus 30/35 (increased mono speed)
o 35/45 (same)
• Faster First Copy Out Times (FCOT)
o 35/45 ppm speed:
• Color – 7.2 seconds / Mono – 4.8 seconds
o 26/28 and 31/35 ppm speeds:
• Color – 7.5 seconds / Mono – 5.7 seconds
• Quicker Warm-up time:
o 45 seconds
• Image Quality enhanced
o EA-HG (Emulsion Aggregation High Grade) toner
o True 1200 dpi print and 256 grey scale resolution
• Extended CRU Life with higher reliability using dynamic photoreceptor thickness
measurement and BCR current optimization):
o Fuser – 150k – 1.3 times (Copeland) WorkCentre® Pro 2128/2636/3545
o Drum – 1.3 times (Copeland) WorkCentre® Pro 2128/2636/3545
o IBT - 1.3 times (Copeland) WorkCentre® Pro 2128/2636/3545
o 2nd BTR – 1.5 times (Copeland) WorkCentre® Pro 2128/2636/3545
• FAX module:
o Common to other products

IIT - Enhanced Features and Functions

• Larger SVGA Color Touch Screen UI

• Compact CVT (Constant Velocity Transport) Duplex Automatic Document
Feeder (DADF):
o Decreases FCOT
o Eliminates catch tray projection
• Improved Scanner:
o Higher speed color and mono scanning – 45 dpm color and mono
o Compact scanner width (560 mm versus 620 mm)

For further information, refer to the Product Brochures for the (Copeland) WorkCentre®
Pro 2128/2636/3545 and the (Imperia) WorkCentre® 7228/7235/7245.

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Subsystem Differences

Power

Input Power and Switched Power

Power generation and distribution to the Controller, FAX, and the IIT Document
Handler/Scanner are unique. The differences consist of wiring and the addition of a +5V
Low Voltage Power Supply (LVPS) needed for the FAX unit.

(Rear view with HVPS removed)

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Control

Electronic Subsystem (ESS)

A different Control System, designed by Fuji Xerox (FX), is used in the (Imperia)
WorkCentre® 7228/7235/7245. The Control System consists of a new Controller or
Electronic Sub-System (ESS) and a matching Machine Control Unit (MCU) PWB.

FDI = Foreign Device Interface

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Controller

The Controller assembly is located inside the IOT chassis that housed the Bridge and
Coordinator PWBs in the (Copeland) WorkCentre® Pro 2128/2636/3545.

The Controller internal components are accessed by sliding it out of the IOT chassis
(after turning off the power; unplugging the Controller cables; removing two screws; and
pulling on the two knurled thumbscrews to slide the Controller out).

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CONTROL MAJOR COMPONENTS

Controller PWBs

The UI PWB is used with a number of products that have different UI display panels.
DIP switches on the UI PWB are used to set the UI PWB to properly interface with each
type of display. Service documentation procedures provide the correct DIP switch
settings for the display in use.

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Controller Memory

HDD
The HDD serves as mass storage for job data.

ROM
The ROM sockets on the ESS PWB are populated with ROM cards for the desired
standard and optional features (e. g. PostScript, Fonts, Software, etc.).

NVM
NVM values stored on the NVM PWB can be viewed and changed via the
Maintenance / Diagnostic UI screens.
NVM save and restore is done using the PWS via a connection to the Controller.
(A second NVM PWB is mounted on the underside of the MCU PWB.)
(A third NVM PWB is located in the IIT.)

DIMM
The DIMM sockets on the ESS PWB are populated with Random Access Memory
(RAM) cards. The DIMM under the HDD is used as page memory. The remaining
DIMMs are used as system memory.

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Backplane PWB

The Controller assembly plugs into a power connector and a signal connector on the
Backplane PWB assembly which is unique to the (Imperia) WorkCentre®
7228/7235/7245.
The Backplane PWB assembly, in turn, plugs into the MCU PWB located immediately
below the IOT chassis in the same location as the MCU PWB in the (Copeland)
WorkCentre® Pro 2128/2636/3545.
The Backplane PWB assembly also contains a small ROM IC.

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MCU PWB

The MCU PWB is located in the same location as the MCU PWB in the (Copeland)
WorkCentre® Pro 2128/2636/3545. Although the MCU PWB performs the same
functions, it is different in form and fit in order to accommodate the different Controller
connections.

(IOT chassis removed)

The MCU PWB power and control connections and cables to the IOT module also differ
from the (Copeland) WorkCentre® Pro 2128/2636/3545.
The MCU connection to the MDD Interface PWB below the MCU PWB remains the
same.

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Control Features and Functions Changes

With the incorporation of a new Controller the customer and service features and
functions have changed in the (Imperia) WorkCentre® 7228/7235/7245 product line.

These changes are in the areas of:

• Network Connectivity
• Network Operating Systems
• Internet Services
• Options

Additional features and functions have been added and the overall access and setup of
features and functions have also changed. The following list highlights the differences in
each area:

Network Connectivity

• Internet Services
• Proxy Server
• Meter Assistant
• http standard and https (secure) addresses for:
o File Destinations
o Template Pool
• Parallel Port Configuration
• USB Configuration
• SNMP Configuration
• Administrator Password (changing)
• Local UI TCP/IP and HTTP setups expanded
• DHCP
o Release Registration
o Zero-Configuration

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Network Operating Systems (NOS)

• TCP/IP
o Protocol Configuration
o LPD Enablement
o Dynamic Addressing
• Port 9100 Configuration (RAW Printing)
• Microsoft (NetBEUI) Networks
o Enabling SMB
o Configuring Workgroup Name with Internet Services
o Configuring Printer Name with Internet Services
• Microsoft (NetBIOS over IP) Networks
o Enabling SMB
• IPP Configuration
o Access IPP Settings
• EtherTalk (AppleTalk) Configuration
o Access EtherTalk Settings

Internet Services

• Enable and access Internet Services

• Directory Tree
o Properties
• Individual hot link
• File folders
• Bonjour
• SIMs
• SMARTsend™
• Meter Assistant - Automatic Meter Read (AMR)
• Local UI Alert
• Cloning – settings to another machine
• Security
o Authentication Server
o IP Filtering
o Audit Log
o SSL
o IP Security
o Trusted Certificates
• Software updates
• Standard Accounting

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Options

• Enabling Options with Software Keys

• Scanning to Printer Hard Drive
o Setting Up Mailboxes
• Network Scanner Utility
o Install and Use
• Scan To PC (FTP/SMC)
• Job Flow Worksheets – Setup and Use
• Scan To PC Desktop
o Configure Image Retriever on Networked Workstations
• Network Scanning - using templates
• Web Service
o Security - Authentication
• Security
o Hard Disk Overwrite
o Digital Watermarks
o Secure Print
o Foreign Device Interface

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Facsimile (FAX)

A different FAX unit, also designed by Fuji Xerox (FX), is located in the rear of the
paper tray module. Communication with the Controller is done via an A/B USB cable.
The customer’s FAX line is connected to the FAX.

FAX power is supplied by a cable connection to the paper module.

(FAX outer cover removed)

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User Interface
Although the User Interface (UI) is similar in layout and operation to other products, the
(Imperia) WorkCentre® 7228/7235/7245 User Interface (UI) is unique.

The UI screen/touch panel is a larger color display with controls that follow the recent
generation of UI displays used on other products (e. g. – DocuColor 240/250).

The UI assembly connects directly to the Controller via a cable that is routed behind the
Scanner left side cover.

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With the incorporation of a new Controller, the UI also serves as the primary interface for
the Service Engineer instead of the Portable Work Station (PWS) laptop PC. A PWS
connection to the Controller is still used to do core machine software tasks such as
software upgrades and recovery.

Operator Mode

The Customer’s WorkCentre® 7228/7235/7245 Interactive User Guide provides

directions and information to become familiar with the (Imperia) WorkCentre®
7228/7235/7245 Operator features and functions.

Interactive User Guide - Start Screen

The Interactive User Guide is on a CD that is packed with each WorkCentre®

7228/7235/7245 shipped.

This Interactive User Guide CD is also supplied with this training package as a part of the
Imperia Update Training Kit for Customer Engineers.

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System Administrator Mode

Entry

The System Administrator controls are accessed by pressing the Tools button.

When the System Administrator - Login screen appears, the System Administrator Login
ID (default: 11111) is entered on the touch screen via the number keypad buttons.

Pressing the Confirm button on the touch panel will display the System Administrator
Menu screen.

Exit

Pressing the Close/Exit buttons or an automatic machine timeout will reset the UI to the
Operator Mode screens.

The System Administrator Guide provides information to become familiar with the
(Imperia) WorkCentre® 7228/7235/7245 features and functions.

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Service Mode

Entry

The Service Mode controls are accessed by holding down the number keypad 0 (zero)
button for 5 seconds and then pressing the green Start button while continuing to hold the
0 button down.

When the CE screen appears, the Passcode is entered (default: 6789) on the touch screen
via the keypad.

Pressing the Confirm button on the touch panel will switch the display of the top banner
from Black to White to signify the UI is in Service Mode.

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After entering the Service Mode, the first System Settings screen is then accessed by
pressing the UI Tools button and the System Administrator controls are displayed
(System Administrator Login is not required). The Maintenance / Diagnostics screens
are then accessed by:

• First pressing the System Settings button.

• Then press the Common Settings button on the screen that appears.

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• And, finally, press the Maintenance / Diagnostics button on the screen that appears.

• At this point the Machine / Diagnostics screen and selections appear.

Additional selections are accessed by pressing the down arrow in the lower right corner.

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Exit

Repeatedly pressing Close buttons brings the UI to a Maintenance / Diagnostics screen

with Exit buttons in the upper right corner. Exit is initiated by pressing one of these
buttons to either keep or clear the logs and then answering Yes or No to the brown
warning screen that appears.

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Depending on the actions performed while in Service Mode, the machine will reboot and
the machine will automatically return to the default Operator Mode screen.

If the machine does not automatically reboot, Service Mode must be exited by holding
the 0 button down for 5 seconds and then pressing the green Start button while continuing
to hold the 0 button down.

In either case, the UI touch panel will switch the display of the top banner from White to
Black to signify the UI is in Operator Mode.

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Imaging

Image Input

The Image Input Terminal Scanner and Document Handler are entirely different in the
(Imperia) WorkCentre® 7228/7235/7245.

Note: Service engineers trained on products with the same IIT

components [e. g. (Elan) WorkCenter® 7132] as the (Imperia)
WorkCentre® 7228/7235/7245 do not need to complete the studies
in this section covering the IIT area.

The (Imperia) WorkCentre® 7228/7235/7245 can also be equipped with a Document

Platen Cover for scanning and copying documents on the document glass.

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Scanner

The scanner components and operation are similar to scanners in many other Xerox
products including the scanner on the (Copeland) WorkCentre® Pro 2128/2636/3545.

The scanner uses a Half-Rate and a Full-Rate Carriage with an Exposure Lamp and
angled mirrors to illuminate, scan and direct the document image for processing by the
CCD/Lens Assembly. The Scanner Drive Motor is a stepper motor that turns to move the
half-rate and full-rate carriages, via a series of cables and pulleys.

The starting position of the scanner carriages is sensed by a Registration Sensor after the
carriage stepper motor turns to move the scanner components to the home position.

An operation is performed to calibrate the scanner white and black reference points when
the carriage stepper motor turns to scan a white reference strip under the glass slot on the
left of the scanner.

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Document Glass Scanning

Scanning of the document on the glass begins when the Scanner Drive Motor turns to
move the half-rate and full-rate carriages at a steady and precise rate of speed.
The relative position of the half-rate and full-rate carriage to the CCD/Lens assembly is
maintained to keep the document image in focus (focal length) at the CCD light sensor as
the scanner moves across the document.
The CCD sensor on the PWB generates RGB color image signals as the document is
scanned.
The Image Processing System (IPS) PWB circuits process the CCD RGB color image
signals.
The Controller receives the processed signals from the IPS PWB and produces CMYK
raster video signals for the Raster Output Scanner (ROS).
The IPS PWB also contains a small ROM IC.
Document size sensing occurs when the Platen Angle Sensor cycles to signal the
Platen/Document Handler opened and closed. Sub-scan (front-to-back) size is detected
by the CCD. Main scan (left-to-right) size is detected by the Document Size Sensor.
Reduction/enlargement is then calculated by the control subsystem based on document
size, UI job programming values and paper tray settings.
Power for the Scanner components is supplied by the IIT LVPS located at the rear of the
Scanner.

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Document Handler Scanning

When scanning documents through the document handler the scanner is parked in a
stationary position while the documents pass over the scanner. Further details are given
in the Document Handler section.

Scanning operations beyond this point are the same as performed in Document Glass
Scanning. – i. e.:

• The resulting optical document image formed is reflected to the CCD assembly to
generate color image signals.
• These signals are then processed by the Image Processing System (IPS) PWB
circuits to produce signals for processing by the Controller to yield raster video
for the Raster Output Scanner (ROS).

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Document Handler

The type of document handler used is called a Duplex Automatic Document Feeder
(DADF).

As in the (Copeland) WorkCentre® Pro 2128/2636/3545 product line, the DADF

processes single-sided, double-sided and mixed sizes documents. The DADF also inverts
double-sided documents in order to scan the images on both sides.

The DADF employs Constant Velocity Transport (CVT) technology used on a number of
other products [e. g. (CAMDEN) C226]. In CVT, the scanner carriages are parked in a
fixed position and the DADF moves the document over the scanner carriage at a
controlled constant rate.

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DADF Power and Control

The DADF PWB powers, monitors and controls DADF components.

DADF Drives

The Feed Drive and Regi (stepper) Motors and drive belts and pulleys provide drive at
various speeds to the DADF document transport components.

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The Nudger Motor and drive gear train provides drive to position and drive to the Nudger
Roll.

The Exit Nip Release Solenoid pivots the Exit pinch rolls away from the Exit Rolls.

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DADF Document Set Sensing

Document Set Sensor detects the document set.

Document Set LED lights to indicate a document set is present.

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DADF Document Set Size Sensing

Tray Size Sensors detect document set length.

Tray Set Guide Sensors detect document set width.

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DADF Document Size Sensing

If there are different sizes of documents in the set placed in the tray, the operator presses
the Mixed Sized Originals button (found in Layout Adjustment Tab/Original Size screen),
and each document sheet size is measured as follows:

Document Length is calculated by counting Feed Motor stepper pulses

between the lead edge of the document arriving at the Regi Sensor and the
trail edge of document leaving the Feed Out Sensor.

Document Width is calculated using the Automatic Page Sensing (APS)
Sensors 1, 2 and 3 in top cover.

DADF Reduction/Enlargement

When the paper/copy magnification ratio is set by the user to the automatic mode, the
document length and width sizes that are calculated and/or sensed are used by the control
programs to determine the proper reduction/enlargement.

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DADF Simplex Operation

Document feed and scanning is initiated by pressing the UI Start button, if the Platen
Open Sensor and Platen Angle Sensor Sensors signal the DADF is down in position. The
simplex operations are:

DADF Feed Drive Motor turns on.

Nudger Motor turns to press the Nudger Roll against the document set.

Nudger Roll moves the document set to the Feed Roll.

Upper Feed Roll & lower Retard Roll separate and move the top document to the
Takeaway Roll.

Feed Out Sensor senses document arrives.

Nudger Motor reverses to lift the Nudger Roll away from the document set.

Pre Regi Sensor senses document arrives.

Feed Roll slows and document stops at Takeaway Roll to de-skew document.

DADF Feed Drive and Regi Motors reverse.

Takeaway Roll moves the document to the Regi Roll.

Regi Sensor senses document arrives.

DADF Feed Drive and Regi Motors slow.

Regi Roll stops the document at the Scan Position after a preset delay.

DADF Feed Drive and Regi Motors accelerate when signaled to begin scanning.

Document moves past Scan Position at a controlled rate.
o Scanning occurs

Out Roll moves the document to the Exit Roll.

Exit Roll moves the document into the Output Tray.

Pre Regi Sensor senses document departs.

Feed Motor stops.

Invert Sensor senses document departs.

Regi Motor stops.

Next document feed begins when the last document leaves the Pre Regi Sensor.

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DADF Duplex Operation

After the first side is scanned, the Exit Rollers do not move the document into the Output
Tray. In this case, the document is turned over and the second side is scanned. Then the
document is turned over again in order to deliver the document to the Output Tray in the
original page order.

Duplex operations begin after the first side of the document is scanned and before the
document is moved to the Output Tray:

Second Side Operations

Invert Sensor senses document departs.

Regi Motor reverses.

Exit Roll moves document over top of Invert Gate to the Takeaway Roll.

Pre Regi Sensor senses document arrives.

Exit Nip Release Solenoid energizes to move Exit Roll away from pinch rolls.

Feed Roll slows and document stops at Takeaway Roll to de-skew document.

DADF Feed Drive and Regi Motors reverse.

Takeaway Roll moves the document to the Regi Roll.

Regi Sensor senses document arrives.

DADF Feed Drive and Regi Motors slow.

Regi Roll stops the document at the Scan Position after a preset delay.

DADF Feed Drive and Regi Motors accelerate when signaled to begin scanning.

Document moves past Scan Position at a controlled rate.
o Scanning occurs

Out Roll moves the document to the Exit Roll.

Exit Roll moves the document towards the Output Tray.

Pre Regi Sensor senses document departs.

Feed Motor stops.

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Inversion Operations

Invert Sensor senses document departs.

Regi Motor reverses.

Exit Roll moves document over top of Invert Gate to the Takeaway Roll.

Pre Regi Sensor senses document arrives.

Exit Nip Release Solenoid energizes to move Exit pinch rolls away from Exit Roll.

DADF Feed Drive and Regi Motors reverse.

Takeaway Roll moves the document to the Regi Roll.

Regi Sensor senses document arrives.

Regi Roll moves document to Out Roll.

Out Roll moves the document to the Exit Roll.

Exit Roll moves the document into the Output Tray.

Pre Regi Sensor senses document departs.

Feed Motor stops.

Invert Sensor senses document departs.

Regi Motor stops.

Next document feed begins when the last document leaves the Pre Regi Sensor.

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DADF Jam Detection and Clearance

DADF document path sensors just described in these operations and DADF cover
interlocks are also monitored by machine control for jam detection and clearance.

For further details on the operations of the Document Handler refer to the additional
Level 2 information in the CBT CD.

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Image Output

The digital signals from the IPS PWB are channeled to the Controller for further
processing and then directed to the Machine Control Unit (MCU) PWB where the signals
are converted to raster values and sent to the Raster Output Scanner (ROS).

The Image Output Raster Output Scanner (ROS) components are identical in form, fit
and function to those used in the (Copeland) WorkCentre® Pro 2128/2636/3545 product
line.

Any spared component with a unique (Imperia) WorkCentre® 7228/7235/7245 part

number signifies it is RoHS compliant.

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Media

Supply & Feed

The Media supply & feed components are identical in form, fit and function to those used
in the (Copeland) WorkCentre® Pro 2128/2636/3545 product line.

Any spared component with a unique (Imperia) WorkCentre® 7228/7235/7245 part

number signifies RoHS compliant.

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Xerographics
The Xerographics components are identical in form, fit and function to those used in the
(Copeland) WorkCentre® Pro 2128/2636/3545 product line.

Any consumable and spared component with a unique (Imperia) WorkCentre®

7228/7235/7245 part number signifies RoHS compliant.

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Fusing
The Fusing components are almost identical in form, fit and function to those used in the
(Copeland) WorkCentre® Pro 2128/2636/3545 product line. The one difference is how
the HFSI counter is reset when the Fuser CRU is replaced. A thermal fuse link opens in
the new Fuser when it is installed which signals the control logic to reset the HFSI
counter and clear the UI message to replace the Fuser.

Any other consumable or spared component with a unique (Imperia) WorkCentre®

7228/7235/7245 part number signifies RoHS compliant.

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Finishing
The Finishing components are identical in form, fit and function to those used in the
(Copeland) WorkCentre® Pro 2128/2636/3545 product line.

Any consumable and spared component with a unique (Imperia) WorkCentre®

7228/7235/7245 part number signifies RoHS compliant.

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Service Differences

Overview

The differences in servicing the (Imperia) WorkCentre® 7228/7235/7245 as compared to

the (Copeland) WorkCentre® Pro 2128/2636/3545 are highlighted in this section.

These differences are organized and presented following the Service Guidance System
(SGS) “clock dial” numbered topics:

SGS
1 Service Call Procedures
2 Machine Declared Faults
3 IQ/User Faults
4 Repairs & Adjustments
5 Parts Lists
6 General Procedures
7 Wiring Data
8 Top Problems
9 Installation & Kits
10 PTO
11 Component Locator
12 The Library

Refer to your SGS for more details on the differences previewed in this section.

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Service Call Procedures

SCP

The (Imperia) WorkCentre® 7228/7235/7245 Service Call Procedure (SCP) follows the
conventional approach used on many of the Xerox multifunctional color products
including the (Copeland) WorkCentre® Pro 2128/2636/3545.

Machine Declared Faults

Fault isolation for problems sensed and declared by the machine control system follow
the same overall approach used in (Copeland) WorkCentre® Pro 2128/2636/3545.
Fault messages and codes are displayed and Repair Analysis Procedures (RAPs) are
provided to isolate problems to the cause.

Fault Codes

Fault codes in the Controller, FAX, Scanner and Document Handler areas are
unique to the (Imperia) WorkCentre® 7228/7235/7245.

RAPs

The unique Controller along with the different FAX, Scanner and DADF
components in the (Imperia) WorkCentre® 7228/7235/7245 result in a number of
new or different Repair Analysis Procedures (RAPs) to aid in isolating the cause
of machine declared faults in these areas.

In addition, specific directions in a number of the RAPs, and some of the General
Procedures used with these RAPs, are unique or different from those used on the
(Copeland) WorkCentre® Pro 2128/2636/3545.

IQ/User Faults

Image Quality fault isolation follows the same overall approach used in the (Copeland)
WorkCentre® Pro 2128/2636/3545.

Repairs & Adjustments

The unique Controller along with the different FAX, Scanner and DADF components in
the (Imperia) WorkCentre® 7228/7235/7245 result in a number of new or different RAPs.

Although the outcome is the basically the same for these procedures, the main difference
is in the use of built-in routines in the (Imperia) WorkCentre® 7228/7235/7245 control
system versus the use of PWS routines when servicing the (Copeland) WorkCentre® Pro
2128/2636/3545.

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Entry to these built-in routines is through the Maintenance / Diagnostics screens

introduced earlier and shown here. The selections that appear in each screen will vary
depending on the machine configuration and the options that are installed and enabled.

The use of many of these routines is straightforward by using the instructions and look-up
tables of data (e.g. - component control IO codes, NVM values, etc.) that are located in
the Repairs and Adjustments and/or General Procedures sections

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Shown here are sub-menu screens that are used for two of the more involved routines.

MAX Setup

Registration

You may recognize some of the sub-routine in these screens are similar to those used in
the (Copeland) WorkCentre® Pro 2128/2636/3545 procedures. Complete instructions for
these series of adjustments are given in the Repairs and Adjustments section of the SGS.

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Parts Lists
The Parts Lists and illustrations in (Imperia) WorkCentre® 7228/7235/7245 are different
from the (Copeland) WorkCentre® Pro 2128/2636/3545 Parts Lists.

In addition to completely different parts for the Controller, FAX, Scanner and DADF,
there are part numbers assigned to parts which were changed to comply with RoHS.

General Procedures

The use of the UI versus the PWS to perform service actions changes many of the
General Procedures as compared to those used on the (Copeland) WorkCentre® Pro
2128/2636/3545. As with the RAPs, the outcome is the same for these procedures. The
main difference is in the use of built-in control system routines versus the use of PWS
routines.

A number of the General Procedures refer to data from printouts of Reports and Lists
(e. g. HFSI and Shutdown Reports). These Reports and Lists are found in the CE screen.
This CE screen is accessed by entering Service Mode; pressing the machine status button;
selecting the Reports/Lists tab and then selecting the CE button on the Reports / Lists
touch screen.

Wiring Data
The unique Controller along with the different FAX, Scanner and DADF components in
the (Imperia) WorkCentre® 7228/7235/7245 result in a number of new or different
power and control signal Wiring Diagrams and Block Schematic Diagrams (BSDs).
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Top Problems
Problems from the field on (Imperia) WorkCentre® 7228/7235/7245 will be reviewed
and added periodically as these are identified by Field Support personnel.

Installation & Kits

Installation (Delivery, Install, Set-up)

As with other Xerox products, after delivery and assembly by a Carrier/Rigger,

the (Imperia) WorkCentre® 7228/7235/7245 can be installed, configured and
hooked up to the customer’s network and FAX lines by the customer.
Instructions are provided to enable customers (or Xerox service and support
personnel) to perform these tasks.

Kits / Options

A number of options, when installed, are enabled by entering a Xerox supplied

Software Option passcode for each option via the Service Mode Software Options
UI screen.

PTO

The CBT version of this training package serves as the Product Technical Overview
(PTO) covering differences between the (Imperia) WorkCentre® 7228/7235/7245 and the
(Copeland) WorkCentre® Pro 2128/2636/3545 product lines.

Component Locator

This section of the SGS, along with the Parts Lists and this training program, will assist
you in locating major components in the (Imperia) WorkCentre® 7228/7235/7245
product with the emphasis on components that are different from (Copeland)
WorkCentre® Pro 2128/2636/3545 product.

The Library
As in other SGS packages, the Library contains supporting documentation and program
files to aid in the service and support of the (Imperia) WorkCentre® 7228/7235/7245.
The Library includes many of the items referred to in this training program (Product
Brochures, User Aids, Installation Instructions, etc.).

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