APPROVAL SHEET

In partial fulfilment of the requirements for the degree of Bachelor of Arts Major
in Legal Management, this study entitled, “AWARENESS OF CONSUMER RIGHTS
IN E-COMMERCE”, has been prepared and presented by MARIE ANGELIQUE M.
AQUINO, DIAMOND ABBY KAIT B. CATRAL, JETT D. MIGUEL, and GRACHELLE
ANN B. SERRANO, who are hereby recommended for oral examination.

Dr. LIZA M. EMPEDRAD

Research Instructor

Approved by the Tribunal for Oral Examination with a grade of _________.

JENNIFER C. BANGI, MARS

Chairman

DARIN JAN C. TINDOWEN, MaRe DOMINIC B. BAGGAYAN

Member Member

Accepted in partial fulfilment of the requirements for the degree

of Bachelor of Arts Major in Legal Management

THERESE MAY G. ALEJANDRINO Ed. D

Academic Dean

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 DEDICATION

We, the researchers, dedicate this study to our families; this is to give justice for your
constant encouragement and unparalleled support.

We also dedicate this to our fellow researchers; together we may pave a better path for
further academic progress and research development in our society.

Lastly, we dedicate this to all online consumers; with this study, we finish with great
hope that you may be encouraged to raise your awareness towards your consumer
rights in e-commerce.

Awareness of Consumer Rights in E-Commerce | ii

 ACKNOWLEDGEMENT

There are a number of people without whom this study might not have been written.
Now, using small type that doesn’t amount to the size of our debts, it is during this
sweetest moment that we, the researchers, would like to acknowledge the following:

Firstly, Dr. Liza M. Empedrad, who gave us this requirement and who was with us in
every step along the way. Her technical and editorial advice was essential to the
completion of this paper, and her expertise has provided us with innumerable insights
on the workings of academic research in general.

Our parents, who have been a constant source of encouragement and inspiration; all
of them will continue to be the refuge from which we will always seek comfort and
strength.

And above all, we give our thanks to God, who continues to make the impossible
possible; we acknowledge the truth that without His guidance, we might not have had
the eagerness and patience to finish this paper right on time.

We are tremendously appreciative of the support you all gave for the fulfillment of this
paper. Although we would like to divulge all your names and individually thank each of
you, a few more lines of simple acknowledgement will never be enough. Nevertheless,
know that all of you have been crucial in the accomplishment of this requirement.
Again, thank you.

Marie Angelique M. Aquino

Diamond Abby Kait B. Catral

Jett D. Miguel

Grachelle Ann B. Serrano

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