Visix Grows Client Services Group to Improve Digital Signage Customer

Experience

Atlanta, GA, November 03, 2010 --(PR.com)-- Visix, Inc., a leading digital signage software provider,
has announced its new Client Services initiative, offering an array of new and improved services to
enhance the customer experience before, during and after their adoption of the company's technologies.

"We recognize that our customers want more than a box of software from us,” said Sean Matthews,
President of Visix. “Many of them don't have the experience or knowledge to fully realize the breadth of
what they can accomplish with digital signage; or they simply don't have the resources to meet all of their
needs. This new initiative is meant to educate and guide clients through the adoption process and over the
life of their digital signage efforts.”

Tonya Dennis remains Director of Client Services, a role she has held since May of 2008. Her position
has been revised to focus on growing business opportunities by delivering new software adoption
techniques for a better customer experience. Dennis is responsible for software configuration, and
implementation and training, as well as brand new consulting and creative services.

Consulting Services
Visix consultants provide coaching, idea-generation and adoption advice for new and existing digital
signage clients. They work with customers to explore content types and distribution channels to fit their
environment, establish measurable goals for digital signage deployments and campaigns, determine
system naming standards and usage guidelines, and coordinate all configuration, design and launch
services.

Creative Services
Visix multimedia artists bring their expertise in design and usability techniques to client projects, offering
both pre-packaged design elements and custom content design services like branded themes, interactive
wayfinding and data visualization boards. Content designers work closely with customers and Visix
Consulting Services to create content tools specific to clients' environments and objectives.

"We've been a service-focused company from the start,” said Dennis. “By reconfiguring our services,
we're hoping to grow relationships with our clients so that they can consider us a part of their digital
signage team instead of just a product vendor. We believe our new consulting and creative services are
the best way to increase the value of those relationships as our clients see clear, measurable
improvements in their digital signage communications.”

Technical Support has been separated from the Client Services Group, and Brian Danforth has been hired
as the new Software Support Manager. Danforth has been in the customer support industry for over 12
years and is certified by HDI as a Helpdesk Manager, Service Strategies. He will manage both the
internal helpdesk and external customer support for Visix. Danforth ensures that support requests are
addressed quickly with a focus on quality, and uses customer surveys and productivity statistics to coach
Visix support staff and make ongoing process improvements.

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About Visix
Visix, Inc. designs, develops and supports a suite of software applications that allows users to create,
import and manage their visual communications from anywhere and to deliver those messages to virtually
any endpoint.

The company offers digital signage software, room and event scheduling solutions, and applications for
targeted messaging to desktops and portable devices. Each of the products works independently or can be
integrated into scalable deployments from a single display to large networks. This comprehensive
approach to on-time communications - from concept to delivery - provides systems including software,
hardware and distribution accessories, as well as multi-tier service and support options to manage and
maintain dynamic visual communications.

Contact Visix at 800.572.4935 or salesteam@visix.com. Parties interested in additional information about

Visix, AxisTV, MeetingMinder™, and targeted visual communications products should visit the Visix
website at www.visix.com.

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Contact Information:
Visix, Inc.
Ellyce Kelly
678.392.1766
press@visix.com
http://www.visix.com

Online Version of Press Release:

You can read the online version of this press release at: http://www.pr.com/press-release/274438

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