Center for Advance Studies in Engineering

Department of Engineering Management

MEM Class of Fall 2010 at CASE

Course Name Management of Technical Organizations & Practices

Instructor Prof. Khusro P. Malik

MPA (Punjab University)

MBA (University of Ottawa)

Semester Fall 2010

Credit Hours Three
Course Category Core Course
Pre Requisite None
Class Timings Wednesday, 6:00-9:00 pm, CASE
Email khusro@case.edu.pk
Required Text “Contemporary Management by Gareth R. Jones, Jennifer M
George 3rd Edition”
Teaching Associate Faisal Shafique Butt
Cell 0321-5029899
E-mail faisalshafique@yahoo.com
Yahoo Group MTOP_CASE@yahoogroups.com
Distance learning Option Yes
Instructor Office Hours By appointment
Academic Advisor Mr. Shahid Iqbal
Email shahid.iqbal@case.edu.pk
Telephone No 051-8432273-02 Ext (309)

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 Course Outline-Management of Technical Organization and Practices

Brief Description of the Course

The course of management is designed to discuss management theories, concepts, techniques and
practices in the context of complex, dynamic, changing and globalizing business world.
Applying the functional or process approach to the study of management, the discussion will
cover all main management functions: planning, organizing, directing and controlling. This will
equip students with a framework for understanding and analyzing the nature of managerial works
and the determining factors of managerial success. Application of the learning materials will be
encouraged through case discussions and other experiential assignments.

Course Objectives
 To provide a conceptual and theoretical knowledge about the important functions and
activities of management.
 To develop critical ways of thinking (analysis and synthesis) for evaluating and applying
a variety of concepts and techniques in managerial decision making situations through
case discussions and other experiential assignments.
 To facilitate students to become an active creator of their own knowledge base by
becoming a learner through direct observations of examples of managerial behavior in
daily life.

Special Features
This unique and innovative three- credit hour course is especially designed to prepare Engineers
& Technical Graduates for all quality conscious organizations looking for enhancing
productivity and expanding their business with better customer satisfaction. In pursuit to journey
for excellence, this Engineering Management course will provide the students with basic but
comprehensive solutions and step-by-step approach to transform their organizations into quality
driven and future oriented organizations.

Aims of the course

This course aims to present you with the concepts and skills necessary to be a competent
manager in a business or study context. In addition, the course aims to provide you with an
understanding of managerial principles, practices and environment and organizational behavior

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issues such as individual behavior dynamics, motivation, group behavior, perception, power,
politics and ethics, communication processes, leadership, change, conflict and stress.

Learning Outcomes
On successful completion of this course you will be able to:
1. Identify and practice effective management by focusing on important concepts in the
development of management principles throughout history.
2. Explain how perception, attitudes and values can influence decision-making and performance
in the workplace and amongst your classmates through teamwork.
3. Participate in teamwork to demonstrate how learning is integral in changing behavior.
4. Describe the nature of motivation and explain how motivational concepts can be applied to the
work team situation.
5. Explain how groups interact and resolve conflict in the workplace and apply this theory by
undertaking a team project.
6. Identify and describe the function of leadership in management.
7. Identify, describe and apply the functions of planning, organizing and controlling in
management by practicing these concepts in a team environment.
8. Explain the communication process and effectively apply this process by participating as a
team member in project work.
9. Identify and describe the theory and practice of managerial decision-making.
10. Explain the concepts of power, politics and ethics in organisations and examine how these
works within organizational culture.
11. Discuss contemporary issues for 21st Century Managers.

Course Contents

PART 1 MANAGEMENT AND MANAGERS

 Chapter 1 The Management Process Today
 Chapter 2 Values, Attitudes, Emotions, and Culture: The Manager as a Person
PART 2 THE ENVIRONMENT OF MANAGEMENT
 Chapter 3 Managing Ethics and Diversity
 Chapter 4 Managing in a Global Environment
PART 3 PLANNING, DECISION MAKING, AND COMPETITIVE ADVANTAGE
 Chapter 5 Decision Making, Learning, Creativity, and Entrepreneurship
 Chapter 6 Planning, Strategy, and Competitive Advantage

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 PART 4 ORGANIZING AND CHANGE
 Chapter 7 Designing Organizational Structure
 Chapter 8 Control, Change, and Entrepreneurship
PART 5 LEADING INDIVIDUALS AND GROUPS
 Chapter 9 Motivation
 Chapter 10 Leaders and Leadership
 Chapter 11 Effective Team Management
 Chapter 12 Building and Managing Human Resources
PART 6 CONTROLLING ESSENTIAL ACTIVITIES AND PROCESSES
 Chapter 13 Communication and Information Technology Management
 Chapter 14 Operations Management: Managing Vital Operations and Processes

Grade Distribution
Mid Term 25 Percent
Final Exam 25 Percent
Quizzes 10 Percent
Assignments 05 Percent

Class Participation 10 Percent

Group Project/Presentation 25 Percent

Misc. Instructions:

All classes are smoke and mobile free.

• Text Messages on mobiles will not be entertained. Adopt formal way of
communication i.e.; e-mail.
Please keep on reading your emails daily to find any new classroom instructions.
Latecomers will be considered/marked as absent in the class.
Tea break timing will be strictly observed.
Class sanctity is top most in our agenda while class is in session.
All volunteers who present new ideas in the class will be highly encouraged.
• No Student is allowed to call instructor on his cell phone. . This is very important to
note.