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Project Report 2019-2 A study on empowerment and participation in Benco coconut oil.
TABLE OF CONTENTS
CHAPTER TITLE PAGE NO.
1 INTRODUCTION 2
 INTRODUCTION 3
2 INDUSTRIAL PROFILE&COMPANY 5
PROFILE
 INDUSTRIAL PROFILE 6
 COMPANY PROFILE 8
3 RESERCH METHODOLOGY 11
4 DATA ANALIYSIS 13
5 FINDINGS,SUGGESTIONS&CONCLUSIO 18
N 19
 FINDINGS 19
 SUGGESTIONS 21
 CONCLUSION
BIBLOGRAPHY 22
MES Kuttipuram Page 1 Department of MBA

CHAPTER 1
INTRODUCTION
INTRODUCTION
EMPOWREMENT

Almost every society has within it some minority groups that feel incapable of controlling their
own destiny. Similarly, most work organizations have a number of employees who believe that they
are dependent on others and that their own efforts will have little impact on performance. This
powerlessness contributes to the frustrating experience of low self-efficacy. Problem with self-
efficacy are often caused by major organizational changes that are beyond the employees’ control.
Problems may also stem from having to work under an authoritarian leader, within a reward system
that fails to reinforce competence or innovation, or in a job that lacks variety, discretion, or role
clarity. Individual perception of low levels of self-efficacy can be raised by empowering employees.
Empowerment is any process that provides greater autonomy to employees through the sharing of
relevant information and the provision of control over factors affecting job performance.
Empowerment helps remove the conditions that cause powerlessness while enhancing employee
feelings of self-efficacy. Empowerment authorizes employee to cope with situations and enables them
to take control of problems s they arise. Five approaches to empowerment have been suggested
 Helping employees achieve job mastery

 Allowing more control
 Providing successful role models
 Using social reinforcement and persuasion
 Giving emotional support
When manager use these approaches, employees begin believing that they are competent and
valued, that their jobs have meaning and impact, and that they have opportunities to use their
talents. In effect, when they have been legitimately empowered, it is more likely that their
efforts will pay off in both personal satisfaction and the kind of results that the organization
values. Managers have many behavioral tools available to them to attack the powerlessness
problem. Some of these tools, such a mutual goal setting, job feedback, modeling and
contingent reward system. Such program provide employees with varying degrees of
perceived ownership, input into various steps in the decision-making process, and the key
feeling of choice in their work environment.
PARTICIPATION
Participative managers consult with their employees, bringing them in on problems and
decisions so that they work together as a team. The managers are not autocrats, but neither are they
managers who abandon their management responsibilities. Participate managers still retain ultimate
responsibility for the operation of their units, but they have leaned to share operating responsibility
with those who perform the work, the result is that employees feel a sense of involvement in group
goals. It follows the participation is the mental and emotional involvement of people in group
situations that encourages them to contribute to group goals and share responsibility for them. There
are three important ideas in this definition- involvement, contribution and responsibility.

 Involvement :participation means meaningful(ego) involvement rather than mere muscular

activity
 Contribution: people are empowered to release their own resources of initiative and creativity
toward the organization’s objective
 Responsibility: participation encourages people to accept responsibility in their group’s
activities.
Participation leads to improved performance, higher job satisfaction, spirit, desire,

expectation and ethical imperatives of employees.
BENEFITS OF PARTICIPATION
 Brings higher output and higher quality of output

 Tends to improve motivation
 Establishes better communication
Participation management means when a company uses either a very significant approach with
widespread application or a sufficient number of programs to develop a sense of empowerment
among its employees. Selective types of participation programs are
 Suggestion programs are formal plans to invite individual employees to recommend work
improvements.
 Quality Circles - Voluntary groups that receive training in statistical techniques and problem
solving skills and then meet to produce ideas for improving productivity and working
conditions.
 Self-Managing Teams - Are natural work groups that are given a large degree of decision-
making autonomy; they are expected to control their behavior and results.
 Employee Ownership Plans - Emerges when employees provide the capital to purchase
control of an existing operation. - “Buy the company you work for”

CHAPTER 2
INDUSTRIAL PROFILE & COMPANY PROFILE

INDUSTRIAL PROFILE
Coconut is a traditional plantation crop grown in India for last 3000 years. The
Coconut palm is considered as the tree of life. Kerala contributes the major portion of the
coconut production in India. The main production from the coconut is coconut oil, coconut
milk, power etc. “ Kalpavriksha’’ the tree of life provides as with the gift of coconut. A
heavenly fruit, possess healthy and medical properties. All products of coconut are used in
some way or other in our daily life. It is a multi-product tree crop: The four major
internationally coconuts. Copra the dried kernel is chief commercial product from coconut,
which is mainly used for oil extraction. For thousands of years, coconut of year coconut oil
been used as cooking oil, and still a staple in the diets of many people living in the tropical
areas. Coconut oil from Malabar copra is widely accepted throughout the world because of its
last and aroma. Benco coconut oil extracted from Malabar copra is a healthy naturally
saturated vegetable product .Copra making and oil milling are the traditional industry in
Kerala which still follow the age old processing methods. There are about ten thousand copra
making units and one thousands coconut oil milling units the state. Since the nut
characteristics of coconut from Kerala are for superior to that from other state, coconut
processing units in the state stand gain in comparison to units located in other states. Modern
methods of drying kernel and extracting of coconut oil using more efficient expeller are yet to
dent into this sector. Units which adopt such technologies have a edge over traditional units in
terms of quantity of output. Such units are showing performing well. Milling and edible
varieties of copra have been showing an increasing demand from upcountry markets. Also
there is scope for exploring export markets, especially in the countries in gulf region for
Coconut oil and other kernel products, because Indian coconut products enjoy a refutation as
quality products. Export to these centers already begun but the quantum exported is yet topic
up/ The marketing of edible copra especially in the northern and western India markets will
not pose any problem .In its place coconut chip packed in consumers pack will find ready
acceptance. Since demand for edible copra market could be captured by coconut chips.
Dedicated coconut manufacturer is gaining momentum in recent past because of its varied
use in confectioneries; sweet making in biscuits and bakeries. The present production of this
item is around 25000 tones about 60 units spared allover India. The demand for this item is
expected to double in the next 5 years. Desiccated coconut from India find market in gulf
region in spite of the fact that its’ share is quite small .The industry has great potential in the
coming years. The pure natural coconut oil filtered and packed in sleek containers

commences more than double, the price of pure coconut oil. What is more, the same coconut
oil in the value added category commence two to three times the value of packed natural oil
category and four seven times the price of loose natural oil .Little wonder, brands are
proliferating in the value added sector and extension of know brands from corporate like
Hindustan levers, Godres, Marico and Dabour into value added products is perceptively on
the rise.

COMPANY PROFILE
Benzy Foods and Beverages Pvt. Ltd. is touching new heights its innovative product
AGMARK graded coconut oil. Benzy Foods and Beverages Pvt.Ltd. Is an Akbar Group
Enterprises, visionary guidance of Mr. K.V Abdul Nazar. The company great in promoting
the healthiest coconut oil manufactures the most modern and sophisticated plant, located at
Ponnani, in the Malappuram district, Kerala, India. An ISO-9001-2000 certified company.
Benzy Foods and Beverages are marketing its products in all d major cities in India.
‘BENCO’ is the trademark of Benzy Foods and Beverages Private Ltd, Ponnani. Benco has
established modern manufacturing unit .The best copra is available in north of Kerala. Benco
produces oil selected quality of Malabar copra. The modern coconut processing plant
facilities of drying the copra in thermal fluid dryers. Others dry the copra in sun dust and
other foreign articles contaminated with copra. More over most of produces dry the copra in
the ordinary dryers with support sulphur in rain .They by lot of carbon and sulphur are added
in copra. But the copra used doesn’t contain any impurities, chemical and pesticide residue.
BENCO coconut oil is an edible grade and can be used for hair and body massage, can be
given to infants as it is easily digestible and products made from coconut oil are given to
elderly people. Since the BENCO coconut oil is produced temperature the content of lauric
acid vitamin E is more than in any other coconut oil.
BENCO COCONUT OIL
Benco Coconut oil brings the goodness and purity of coconut oil from God's own
country. In an effort to counter adulteration in the coconut oil market and to make pure
coconut oil available in the country, Akbar Group ventured to the Food & Beverage industry
by launching the company – Benzy Food & Beverages Pvt. Ltd.Benco coconut oil is a trusted
brand name that is synonymous with purity. This product has received the AGMARK
approval from Ministry of Agriculture, Government of India. The Company has also
obtained ISO 9001-2000 certification for its management and manufacturing process.
Benco coconut oil is manufactured in the modern plant at Ponnani, Kerala under
stringent hygienic conditions. Best quality Malabar copra (dry coconut) is fed into the oil
extraction machines through conveyers. Benco coconut oil is so pure that it can be used for
various purposes like cooking, body massage and application on hair and scalp. It can also be
used in open lamps as it does not result in a smoky flame.
Growth in India

Akbar Travels of India is the largest Travel Agent in India in terms of IATA approved
Branches, staff strength and business turnover. Currently, we have a total of 55 IATA and 25
non- IATA branches all over India serving our customers. The growth from humble
beginnings as a small travel agency specializing in Gulf traffic to a well-diversified agency
providing the entire range of travel services was indeed spectacular. Our growth started in the
southern Indian state of Kerala. Presently there are 28 branches in Kerala, spanning almost all
the districts of God's own country. We also have branches in all the metro cities of India. In-
roads were made into the Northern and Eastern states of India recently, and the response from
the travelling community was overwhelming. Internationally, we are spreading our network
in the Gulf countries.
Overseas operations started with the opening of a Branch office in Sharjah, United
Arab Emirates in the year 2006. We now have 13 Branch offices in United Arab Emirates.
Branch offices were also opened in Sultanate of Oman, Qatar and Saudi Arabia. More offices
will be opened to cover all the important cities in the Middle East in the near future.
Service straight from the heart is the motto of Akbar Travels. Customer satisfaction is
given great importance and the satisfied customers are the goodwill ambassadors of the
agency. The trained and experienced travel professionals who answer phone calls or meet
the customer at the counter are able to understand the needs of the customers and provide the
right solution.
Akbar Travels is approved by International Air Transport Association and is the
member of prestigious trade bodies like Travel Agents Association of India, Travel Agents
Federation of India and IATA Agents Association of India. es, who are grateful to Akbar
Travels of India for helping them to realize their dreams.
Directors
1. Abdul NazarKaruppamveetil (managing director)
2. Noorjahan Abdul Nazar (director)
Associated companies of Benzy Food And Beverages Private Limited
 Abdul Nazar KaruppamVeetil and Noorjahan Abdul Nazar is associated

with 12 other companies

 Akbar Online Booking Company Private Limited
 Benzy Plantation Private Limited
 Akbar Insurance Agency Services Private Limited
 Akbar Holidays Private Limited
 Benzy's Resorts Private Limited
 Benzy Food And Beverages Private Limited
 Akbar Travels Of India Private Limited
 BenzyPharma Private Limited
 Benzy Holidays Private Limited
 Benzy Home Makers Private Limited
 BenzyInfotech Private Limited
 Akbar Express Cargo Private Limited

CHAPTER 3
RESEARCH METHODOLOGY

RESEARCH METHODOLOGY
Research means a search for facts-answers to questions and solutions to problems. It

is purposive investigation. A research can be defined as a scientific and systematic search for
pertinent information on specified topic. The data collected for analyses is in primary manner
from Benzy Foods and Beverages Pvt. Ltd. This study is done by conducting a survey and
interviews with the employees.
SAMPLE SIZE
In this study 10 respondents are used for collecting data.
OBJECTIVES OF THE STUDY
 The project aims at understanding the empowerment and participation of employees

in Benzy Foods and Beverages Pvt. Ltd.
SOURCE OF DATA COLLECTION
PRIMARY DATA
The primary data for the project was collected through a survey using structured
questionnaire and interviews with the manager as well as employees.
SECONDARY DATA
These are the data that have already been passed through the statistical process.
Secondary data for this study was collected to a small extent going through brochures, files,
etc. Various documents, journals, articles and reports were reviewed.
TOOLS FOR DATA ANALYSES AND INTERPRETATION
A. Statistical tool
 Simple percentage method
B. Presentation tool
 Graph

 Tabulation
CHAPTER 4
DATA ANALYSIS & INTERPRETATION

DATA ANALYSIS
1. Do you have the opportunities to do work best?
Options Number of Respondents Percentage

Almost always true 7 70
Sometimes true 2 20
Rarely true 1 10
Not at all true 0 0
Total 100
70
60
50
40 70 Series 3
Series 2
30 Percentage
20
20
10 10
0
0
almost true sometimes true rarely true not at all true
Interpretation
It is understood that 70% of the employees will have the opportunity to do their work
best.20% employees supporting the same thing. So in benco coconut oil mill provide
opportunities to employees to do their work in their own best way.
2. Is your manager responsive to your ideas, requests and suggestions?

YES 8 80
NO 2 20
Total 10 100

20
YES
NO
80
Interpretation
Here it is clearly understood that the suggestions and ideas by the employees are considered
by the manager. From this we can show that the power is delegated correctly to the
employees.
3. Does the mission and purpose make you feel the importance of the job?

Always 9 90
sometimes 1 10
Rarely 0 0
Not at all 0 0
total 10 100
90
90
80
70
60
50
Column2
40
30
20 10
10
0
always sometimes 0
rarely not at0all

Interpretation
From the above information it understood that 90% employees feel their importance in
their work and feel they are capable of doing the job. Here we can show the high self
efficacy of employees
4. Does your manager keeps well informed about what is going on in the organization?

YES 8 80
NO 2 20
Total 10 100
80
70
60
50 80
Column2
40
30
20 20
10
0
YES NO
Interpretation
From the above information it understood that the manager will well inform about the things
done in the organization before it happening. That is the employees have the power to
knowing what is happening in the organization.
5. Do you have freedom to decide how to do job?

YES 8 80
NO 0 0
Sometimes 2 20
Total 10 100

Percentage
Sometimes 20
Percentage
NO0
YES 80
0 10 20 30 40 50 60 70 80 90
Interpretation
From the above graph, it is understand that 80% of the employees have the freedom to
decide on their own how get their work done.20% of the employees have not the right to
done their job in their own way.
6. What kind of reward is provided for your excellent works?

Increase in pay 6 60
Promotions 1 10
Other benefits 3 30
Total 10 100

Percentage
30
Increase in pay
Promotions
Other benefits
60
10
Interpretation
The management gave reward to the employees who showing dedication and excellence in
their work. The manager will give medical as well as festival benefits for the good
performance of employees. The organization use reward system for empowering the
employees.

CHAPTER 5
FINDINGS, SUGGESTIONS & CONCLUSION

FINDINGS
 70% of the employees will have the opportunity to do their work best
So in benco coconut oil mill provide opportunities to employees to do their work in
their own best way.
 Suggestions and ideas by the employees are considered by the manager.
 the manager will well inform about the things done in the organization before it
happening. Delegation of power help empowerment of employees
 80% of the employees have the freedom to decide on their own how get their work
done.20% of the employees have not the right to done their job in their own way.
 The management gave reward to the employees who showing dedication and
excellence in their work. The manager will give medical as well as festival benefits
for the good performance of employees.
SUGGESTIONS
 Giving proper training to recruited employees will increase the involvement of

employees
 Rather pay increment include more type o reward system to empower the employees.
 Make the job more interesting will help to improve the employees participation and
also help the organization to get high profit.
CONCLUSION
Empowerment means sharing of power between employees it help to enhance employees

self-efficacy result high participation of employees, the company also increase their
productivity. From this study on empowerment and participation in benco coconut oil we
understand about the employees participation and empowerment. In benco coconut oil

empowerment have been done for helping employees achieve job mastery, allowing more control,
providing successful role models, using social reinforcement and persuasion and giving emotional
support.

CHAPTER 6
BIBLIOGRAPHY

BIBLIOGRAPHY
BOOKS
 Frend Luthans. Organizational behavior
 Stephan P.Robbins, Timothy A. Judge and Neharika Vohra.

Organizational behavior
 John W.Newstrom and Keith Davis. Organizational behavior human

behavior at work
WEBSITE
 www.google.com
 www.wikipedia.com
 www.managementhelp.org.com
 www.hrworld.com

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Project Report 2019-2 A study on empowerment and participation in Benco coconut oil.

CHAPTER TITLE PAGE NO.

MES Kuttipuram Page 1 Department of MBA

MES Kuttipuram Page 2 Department of MBA

 Helping employees achieve job mastery

MES Kuttipuram Page 3 Department of MBA

 Involvement :participation means meaningful(ego) involvement rather than mere muscular

Participation leads to improved performance, higher job satisfaction, spirit, desire,

 Brings higher output and higher quality of output

MES Kuttipuram Page 4 Department of MBA

MES Kuttipuram Page 5 Department of MBA

MES Kuttipuram Page 6 Department of MBA

MES Kuttipuram Page 7 Department of MBA

BENCO COCONUT OIL

MES Kuttipuram Page 8 Department of MBA

1. Abdul NazarKaruppamveetil (managing director)

2. Noorjahan Abdul Nazar (director)

Associated companies of Benzy Food And Beverages Private Limited

 Abdul Nazar KaruppamVeetil and Noorjahan Abdul Nazar is associated

MES Kuttipuram Page 9 Department of MBA

 Akbar Online Booking Company Private Limited

 Benzy Plantation Private Limited

 Akbar Insurance Agency Services Private Limited

 Akbar Holidays Private Limited

 Benzy's Resorts Private Limited

 Benzy Food And Beverages Private Limited

 Akbar Travels Of India Private Limited

 BenzyPharma Private Limited

 Benzy Holidays Private Limited

 Benzy Home Makers Private Limited

 BenzyInfotech Private Limited

 Akbar Express Cargo Private Limited

MES Kuttipuram Page 10 Department of MBA

MES Kuttipuram Page 11 Department of MBA

Research means a search for facts-answers to questions and solutions to problems. It

In this study 10 respondents are used for collecting data.

OBJECTIVES OF THE STUDY

 The project aims at understanding the empowerment and participation of employees

SOURCE OF DATA COLLECTION

TOOLS FOR DATA ANALYSES AND INTERPRETATION

MES Kuttipuram Page 12 Department of MBA

MES Kuttipuram Page 13 Department of MBA

Options Number of Respondents Percentage

2. Is your manager responsive to your ideas, requests and suggestions?

Options Number of Respondents Percentage

MES Kuttipuram Page 14 Department of MBA

Options Number of Respondents Percentage

MES Kuttipuram Page 15 Department of MBA

Options Number of Respondents Percentage

5. Do you have freedom to decide how to do job?

Options Number of Respondents Percentage

MES Kuttipuram Page 16 Department of MBA

6. What kind of reward is provided for your excellent works?

Options Number of Respondents Percentage

MES Kuttipuram Page 17 Department of MBA

MES Kuttipuram Page 18 Department of MBA

MES Kuttipuram Page 19 Department of MBA

 Giving proper training to recruited employees will increase the involvement of

Empowerment means sharing of power between employees it help to enhance employees

MES Kuttipuram Page 20 Department of MBA

MES Kuttipuram Page 21 Department of MBA

MES Kuttipuram Page 22 Department of MBA

 Frend Luthans. Organizational behavior