Housekeeping Services Guide

Sector : TOURISM
Qualification Title: HOUSEKEEPING NC II
Unit of Competency:
PROVIDE HOUSEKEEPING SERVICES TO GUESTS
Module Title:
PROVIDING HOUSEKEEPING SERVICES TO GUESTS
Technical Education & Skills Development Authority

NATIONAL TVET TRAINERS ACADEMY
Marikina City
Supervise
Work-Based
Learning
Date Developed: Document No.

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FORM 1.1 SELF-ASSESSMENT CHECK – copy from Plan Training
Session (Basic, Common and Core)
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary

data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
BASIC COMPETENCIES
CAN I…? YES NO
1. PARTICIPATE IN WORKPLACE COMMUNICATION
Obtain and convey workplace information /
Speak English at a basic operational level /
Participate in workplace meetings and discussions /
Complete relevant work related documents /
2. WORK IN TEAM ENVIRONMENT
Describe team role and scope /
Identify own role and responsibility within team /
Work as a team member /
Work effectively with colleagues /
Work in socially diverse environment /
3. PRACTICE CAREER PROFESSIONALISM
Integrate personal objectives with organizational goals /
Set and meet work priorities /
Maintain professional growth and development /
4. PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
Identify hazards and risks /
Evaluate hazards and risks /
Control hazards and risks /
Maintain OHS awareness /
Perform basic first-aid procedures /

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COMMON COMPETENCIES
CAN I…? YES NO
1. DEVELOP AND UPDATE INDUSTRY KNOWLEDGE
Seek information on the industry /
Update industry knowledge /
Develop and update local knowledge /
Promote products and services to customers /
2. OBSERVE WORKPLACE HYGIENE PROCEDURES
Follow hygiene procedures /
Identify and prevent hygiene risks /
3. PERFORM COMPUTER OPERATIONS
Plan and prepare for task to be undertaken /
Input data into computer /
Access information using computer /
Produce/output data using computer system /
Maintain computer equipment and systems /
Maintain a safe and secure workplace /
4. PERFORM WORKPLACE AND SAFETY PRACTICES
Follow workplace procedures for health, safety and
/
security practices
Perform child protection duties relevant to the tourism
/
industry
Observe and monitor people /
Deal with emergency situations /
Maintain safe personal presentation standards /
Maintain a safe and secure workplace /
5. PROVIDE EFFECTIVE CUSTOMER SERVICE
Greet customer /
Identify needs of customers /
Deliver service to customer /
Handle queries through use of common business tools
/
and technology
Handle complaints/ conflict situations, evaluation and
/
recommendations
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CORE COMPETENCIES
CAN I…? YES NO
1. PROVIDE HOUSEKEEPING SERVICES TO GUESTS
Receive housekeeping requests /
Provide/ Service housekeeping requests /
Provide advice to guest /
Liaise with other departments /
2. CLEAN AND PREPARE ROOMS FOR INCOMING GUESTS
Set up equipment and trolleys /
Access rooms for servicing /
Make up beds /
Clean and clear rooms /
Clean and store trolleys and equipment /
3. PROVIDE VALET/BUTLER SERVICE
Provide valet services to guests /
Display professional standards /
Care for guest property /
4. LAUNDRY LINEN AND GUEST CLOTHES
Collect laundry for laundering functions /
Perform laundering functions /
Process laundered item /
Return laundered item /
5. CLEAN PUBLIC AREAS, FACILITIES AND EQUIPMENT
Select and set up equipment and materials /
Apply cleaning technique /
Clean dry and wet areas /
Maintain and store cleaning equipment and chemicals /
Note: In making the Self-Check for your Qualification, all required competencies
should be specified. It is therefore required of a Trainer to be well- versed
of the CBC or TR of the program qualification he is teaching.

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Evidences/Proof of Current Competencies
Form 1.2: Evidence of Current Competencies acquired related to

Job/Occupation
BASIC COMPETENCIES
Current
Proof/Evidence Means of validating
competencies
Obtain and convey
Certificate of
workplace Practical Assessment
Training/TOR
information
Speak English at a
Certificate of
basic operational Practical Assessment
Training/TOR
level
Participate in
Certificate of
workplace meetings Practical Assessment
Training/TOR
and discussions
Complete relevant
Certificate of
work related Practical Assessment
Training/TOR
documents
Describe team role Certificate of
Practical Assessment
and scope Training/TOR
Identify own role
Certificate of
and responsibility Practical Assessment
Training/TOR
within team
Work as a team Certificate of
member Training/TOR
Work effectively with Certificate of
colleagues Training/TOR
Work in socially Certificate of
diverse environment Training/TOR
Integrate personal
objectives with Certificate of Completion Practical Assessment
organizational goals
Set and meet work
Certificate of Completion Practical Assessment
priorities
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Maintain
Certificate of
professional growth Practical Assessment
Training/TOR
and development
Identify hazards and Certificate of
risks Training/TOR
Evaluate hazards Certificate of
and risks Training/TOR
Control hazards and Certificate of
risks Training/TOR
Maintain OHS Certificate of
awareness Training/TOR
Perform basic first- Certificate of
aid procedures Training/TOR
COMMON COMPETENCIES
Current
competencies
Seek information on Certificate of
the industry Training/TOR
Update industry Certificate of
knowledge Training/TOR
Develop and update Certificate of
local knowledge Training/TOR
Promote products
Certificate of
and services to Practical Assessment
Training/TOR
customers
Follow hygiene Certificate of
procedures Training/TOR
Identify and prevent Certificate of
hygiene risks Training/TOR
Plan and prepare for
Certificate of
task to be Practical Assessment
Training/TOR
undertaken

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Input data into Certificate of
computer Training/TOR
Access information Certificate of
using computer Training/TOR
Produce/output
Certificate of
data using computer Practical Assessment
Training/TOR
system
Maintain computer
Certificate of
equipment and Practical Assessment
Training/TOR
systems
Follow workplace
procedures for Certificate of
health, safety and Training/TOR
security practices
Perform child
protection duties Certificate of
relevant to the Training/TOR
tourism industry
Observe and Certificate of
monitor people Training/TOR
Deal with emergency Certificate of
situations Training/TOR
Maintain safe
personal Certificate of
presentation Training/TOR
standards
Maintain a safe and Certificate of
secure workplace Training/TOR
CORE COMPETENCIES
Current
competencies
1. PROVIDE HOUSEKEEPING SERVICES TO GUESTS
Receive Certificate of
housekeeping Practical Assessment
Training/COE/TOR
requests
Provide/ Service Certificate of
housekeeping Practical Assessment
Training/COE/TOR
requests
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Provide advice to Certificate of
guest Training/COE/TOR
Liaise with other Certificate of
departments Training/COE/TOR
Set up equipment Certificate of
and trolleys Practical Assessment
Training/COE/TOR
Access rooms for Certificate of
servicing Training/COE/TOR
Make up beds Certificate of
Training/COE/TOR
Clean and clear Certificate of
rooms Training/COE/TOR
Clean and store
Certificate of
trolleys and Practical Assessment
Training/COE/TOR
equipment
Provide valet Certificate of
services to guests Training/COE/TOR
Display professional Certificate of
standards Training/COE/TOR
Care for guest Certificate of
property Training/COE/TOR
Collect laundry for Certificate of
laundering functions Training/COE/TOR
Perform laundering Certificate of
functions Training/COE/TOR
Process laundered Certificate of
item Training/COE/TOR
Return laundered Certificate of
item Training/COE/TOR
Select and set up Certificate of
equipment and Practical Assessment
materials Training/COE/TOR
Apply cleaning Certificate of

technique Training/COE/TOR

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Clean dry and wet Certificate of
areas Training/COE/TOR
Maintain and store
Certificate of
cleaning equipment Practical Assessment
Training/COE/TOR
and chemicals
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the

evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)
Required Units of Current Training

Competency/Learning Competencies Gaps/Requirements
Outcomes based on CBC
BASIC COMPETENCIES
Obtain and convey Obtain and convey
workplace information workplace
information
Speak English at a basic Speak English at a
operational level basic operational
level
Participate in workplace Participate in
meetings and discussions workplace meetings
and discussions
Complete relevant work Complete relevant
related documents work related
documents
Describe team role and Describe team role
scope and scope
Identify own role and Identify own role and
responsibility within team responsibility within
team

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Work as a team member Work as a team
member
Work effectively with Work effectively with
colleagues colleagues
Work in socially diverse Work in socially
environment diverse environment
Integrate personal Integrate personal
objectives with objectives with
organizational goals organizational goals
Set and meet work Set and meet work
priorities priorities
Maintain professional Maintain professional
growth and development growth and
development
Identify hazards and risks Identify hazards and
risks
Evaluate hazards and risks Evaluate hazards and
risks
Control hazards and risks Control hazards and
risks
Maintain OHS awareness Maintain OHS
awareness
Perform basic first-aid Perform basic first-
procedures aid procedures
COMMON COMPETENCIES
Seek information on the Seek information on
industry the industry
Update industry knowledge Update industry
knowledge
Develop and update local Develop and update
knowledge local knowledge
Promote products and Promote products

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services to customers and services to
customers
Follow hygiene procedures Follow hygiene
procedures
Identify and prevent Identify and prevent
hygiene risks hygiene risks
Plan and prepare for task Plan and prepare for
to be undertaken task to be
undertaken
Input data into computer Input data into
computer
Access information using Access information
computer using computer
Produce/output data using Produce/output data
computer system using computer
system
Maintain computer Maintain computer
equipment and systems equipment and
systems
Follow workplace Follow workplace
procedures for health, procedures for
safety and security health, safety and
practices security practices
Perform child protection Perform child
duties relevant to the protection duties
tourism industry relevant to the
tourism industry
Observe and monitor Observe and monitor
people people
Deal with emergency Deal with emergency
situations situations
Maintain safe personal Maintain safe
presentation standards personal presentation
standards
Maintain a safe and secure Maintain a safe and
workplace secure workplace

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5. PROVIDE EFFECTIVE CUSTOMER SERVICE
Greet customer Greet customer
Identify needs of customers Identify needs of
customers
Deliver service to Deliver service to
customer customer
Handle queries through Handle queries
use of common business through use of
tools and technology common business
tools and technology
Handle complaints/ Handle complaints/
conflict situations, conflict situations,
evaluation and evaluation and
recommendations recommendations
CORE COMPETENCIES
1.PROVIDE HOUSEKEEPING SERVICES TO GUESTS
Receive housekeeping Receive housekeeping Receive
requests requests housekeeping
requests
Provide/ Service Provide/ Service Provide/ Service
housekeeping requests housekeeping housekeeping
requests requests
Provide advice to guest Provide advice to Provide advice to
guest guest
Liaise with other Liaise with other Liaise with other
departments departments departments
Set up equipment and Set up equipment and
trolleys trolleys
Access rooms for servicing Access rooms for
servicing
Make up beds Make up beds
Clean and clear rooms Clean and clear rooms
Clean and store trolleys and Clean and store
equipment trolleys and equipment

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Provide valet services to Provide valet services
guests to guests
Display professional Display professional
standards standards
Care for guest property Care for guest
property
Collect laundry for Collect laundry for
laundering functions laundering functions
Perform laundering Perform laundering
functions functions
Process laundered item Process laundered
item
Return laundered item Return laundered
item
Select and set up Select and set up
equipment and materials equipment and
materials
Apply cleaning technique Apply cleaning
technique
Clean dry and wet areas Clean dry and wet
areas
Maintain and store Maintain and store
cleaning equipment and cleaning equipment
chemicals and chemicals

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Form No. 1.4: Training Needs (Sample)
Module
Gaps Title/Module of Duration (hours)
Instruction
1. Receive
housekeeping
requests
2. Provide/
Service PROVIDE
housekeeping HOUSEKEEPING
56 HOURS
requests SERVICES TO
3. Provide advice GUESTS
to guest
4. Liaise with
other
departments

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TRAINING PLAN
Qualification: HOUSEKEEPING NC II
Trainees’ Training Mode of Staff Facilities/Tools Venue Assessment Date and

Training Activity/Task Training and Equipment Method Time
Requirements
Receive 1. Acceptance and Demo/Mock/
housekeeping recording the Room
requests housekeeping
requests’ Telephone
2. Request detail Computer
confirming
Mops
3. Apology during HOTEL Direct June 5,
delay of service Brushes PALWA, Observation/ 2019
Jade
delivery Internship DUMAGUETE Questioning
Careeba Brooms
4. Appropriate CITY
Buckets
department
reference Pans
Provide/ 1. Identification of Dust
Service item/service
housekeeping obtained Garbage
requests 2. Required item Receptacles
delivery to the
Sorting
guest room
Baskets/
3. Equipment set
Laundry
up in the guest
Baskets
room
4. Removal of the
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items requested Wardrobes
from the guest
Linen (for single
room bed
Linen (for
double bed)
Provide advice 1. Availability of Variety of linen
to guest services and and clothing
items in the items and
housekeeping fabrics
department
2. Use of items Hangers
delivered to Slippers
guest room
3. Guest Trolley
demonstration Toilet Caddy
on the proper
Vacuum cleaner
use of delivered
(dry and wet )
items to the
guest room Polisher (electric
with complete
4. Other staff and
accessories)
department
support Drying cleaning
services machine

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Liaise with 1. Appropriate
other personnel
departments reporting
2. Dangerous or
suspicious
circumstance
advising
3. Other
departments’
status of service
requests
updating

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Technical Education and Skills Development Authority
NEGROS ORIENTAL HIGH SCHOOL
TRAINEE’S RECORD BOOK

Instructions:
This Trainees’ Record Book (TRB) is intended to serve as
record of all accomplishment/task/activities while undergoing
I.D. training in the industry. It will eventually become evidence
that can be submitted for portfolio assessment and for
whatever purpose it will serve you. It is therefore important
that all its contents are viably entered by both the trainees
Trainee’s No:1348247
and instructor.
The Trainees’ Record Book contains all the required
NAME: JOEL S. MENDEZ competencies in your chosen qualification. All you have to do
QUALIFICATION: HOUSEKEEPING NC II is to fill in the column “Task Required” and “Date
Accomplished” with all the activities in accordance with the
TRAINING DURATION: 56 HOURS training program and to be taken up in the school and with
TRAINER: JAMES D. BASAS the guidance of the instructor. The instructor will likewise
indicate his/her remarks on the “Instructors Remarks”
column regarding the outcome of the task accomplished by

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the trainees. Be sure that the trainee will personally __________________________________________________________
accomplish the task and confirmed by the instructor.
__________________________________________________________
It is of great importance that the content should be __________________________________________________________
written legibly on ink. Avoid any corrections or erasures and
maintain the cleanliness of this record. __________________________________________________________
This will be collected by your trainer and submit the __________________________________________________________
same to the Vocational Instruction Supervisor (VIS) and shall __________________________________________________________
form part of the permanent trainee’s document on file.
THANK YOU.
NOTES:
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________

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Unit of Competency: RECEIVE HOUSEKEEPING REQUESTS Unit of Competency: PROVIDE/SERVICE HOUSEKEEPING
REQUESTS
NC Level II
NC Level II
Learning Task/Activity Date Instructo
Outcome Required Accomplish rs Learning Task/Activity Date Instructo
ed Remarks Outcome Required Accomplish rs
Acceptance Acceptance and ed Remarks
and recording recording the Identification of Identification of
the housekeeping
item/service item/service
housekeeping requests’
requests’ obtained obtained
Request detail
Request Required item Required item
confirming
detail delivery to the delivery to the
confirming guest room guest room
Apology Apology during
delay of service Equipment set Equipment set up
during delay up in the guest in the guest room
of service delivery
room
delivery
Appropriate
Removal of the
Appropriate department
Removal of the items requested
department reference
items requested from the guest
reference from the guest room
room
____________________ ___________________ ____________________ _____________________

Trainee’s Signature Trainer’s Signature Trainee’s Signature Trainer’s Signature

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Unit of Competency: PROVIDE ADVICE TO GUEST
NC Level II
Learning Task/Activity Date Instructors
Outcome Required Accomplis Remarks
hed
______________________ ___________________
Availability Availability of Trainee’s Signature Trainer’s Signature
of services services and
and items in items in the
the housekeeping
housekeepin department
g
department
Use of items
Use of items delivered to
delivered to guest room
guest room
Guest Guest
demonstratio demonstration
n on the on the proper
proper use of use of delivered
delivered items to the
items to the guest room
guest room
Other staff
and Other staff and
department department
support support services
services

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Unit of Competency: LIAISE WITH OTHER DEPARTMENTS
NC Level II
Learning Task/Activity Date Instruct
Outcome Required Accomplis ors
hed Remark
s
Appropriate Appropriate personnel
personnel reporting
reporting
Dangerous or Dangerous or
suspicious suspicious
circumstance circumstance
advising advising
Other Other departments’
departments’ status of service
status of requests updating
service
requests
updating
_____________________ ____________________
Trainee’s Signature Trainer’s Signature

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TRAINEE’S PROGRESS SHEET
JAMES D.
Name : JOEL S. MENDEZ Trainer :
BASAS
Nominal
Qualification : HOUSEKEEPING NC II : 56 HOURS
Duration
Training Training Date Date Trainee’s Supervisor’s
Units of Competency Rating
Activity Duration Started Finished Initial Initial
PROVIDE/SERVICE Identification of 56 June 7, June 15,
HOUSEKEEPING item/service HOURS 2019 2019
REQUESTS obtained
Required item
delivery to the
guest room
COMPETE
Equipment set JM JC
NT
up in the guest
room
Removal of the
items
requested from
the guest room
Total 56 Hours
Note: The trainee and the supervisor must have a copy of this form. The column for rating maybe used either by giving a numerical rating or
simply indicating competent or not yet competent. For purposes of analysis, you may require industry supervisors to give a numerical rating for
the performance of your trainees. Please take note however that in TESDA, we do not use numerical rating

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TRAINING SESSION EVALUATION FORM
INSTRUCTIONS:
This post-training evaluation instrument is intended to measure how
satisfactorily your trainer has done his job during the whole duration of
your training. Please give your honest rating by checking on the
corresponding cell of your response. Your answers will be treated with
utmost confidentiality.
TRAINERS/INSTRUCTORS
1 2 3 4 5
Name of Trainer: JAMES D. BASAS
Orients trainees about CBT, the use of

CBLM and the evaluation system /
Discusses clearly the unit of
competencies
and outcomes to be attained at the start
of
/
every module
Exhibits mastery of the subject/course

he/she is teaching /
Motivates and elicits active participation
from the students or trainees
/
Keeps records of evidence/s of
competency /
attainment of each student/trainees
Instill value of safety and orderliness in
the /
classrooms and workshops
Instills the value of teamwork and
positive /
work values
Instills good grooming and hygiene /

Instills value of time /
Quality of voice while teaching /

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Clarity of language/dialect used in
teaching
/
Provides extra attention to trainees and
students with specific learning needs
/
Attends classes regularly and promptly /
Shows energy and enthusiasm while
teaching
/
Maximizes use of training supplies and
materials
/
Dresses appropriately /
Shows empathy /
Demonstrates self-control /
PREPARATION
1 2 3 4 5
Workshop layout conforms with the
components of a CBT workshop /
Number of CBLM is sufficient
/
Objectives of every training session is
well /
explained
Expected activities/outputs are clarified

/
DESIGN AND DELIVERY
1 2 3 4 5
Course contents are sufficient to attain
objectives /
CBLM are logically organized and
/
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presented
Information Sheet are comprehensive in

providing the required knowledge /
Examples, illustrations and
/
demonstrations help you learn
Practice exercises like Task/Job Sheets

are /
sufficient to learn required skills
Valuable knowledge are learned through

the contents of the course /
Training Methodologies are effective
/
Assessment Methods and evaluation
system are suitable for the trainees and /
the competency
Recording of achievements and

competencies acquired is prompt and /
comprehensive
Feedback about the performance of

learners are given immediately /
TRAINING 1 2 3 4 5
FACILITIES/RESOURCES
Training Resources are adequate
/
Training Venue is conducive and
appropriate /
Equipment, Supplies, and Materials are
Sufficient /
Equipment, Supplies and Materials are
suitable and appropriate /
Promptness in providing Supplies and
Materials /

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SUPPORT STAFF 1 2 3 4 5
Support Staff are accommodating
/
Comments/Suggestions: ALL IS WELL.
Self-Evaluation
During the session, did I? Yes No
Establish an atmosphere of trust? /

Encourage participation of the
trainees? /
Assist the trainees when they needed
assistance? /
Remain aware of non verbal
communication? /
Praise effort? /
Summarize key points? /
Vary activities and tasks to aid
attainment of competency? /
Provide opportunities for practice? /
Achieve the learning objectives? /

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Item
No.
Question Ratings
Institutional Evaluation 1 2 3 4 5 NA
Has (your institution) conducted an

orientation about the SIT/OJT program,
1 the
requirements and preparations needed and
/
its expectations?
Has (your institution) the provided the

necessary assistance such as referrals or
2 recommendations in finding the company /
for your OJT?
Has (your institution)showed coordination

3 with the Industry partner in the design and
supervision of your SIT/OJT?
/
Has your in-school training adequate to
undertake Industry partner assignment
4 and /
its challenges?
Has (your institution) monitored your

5 progress in the Industry? /
Has the supervision been effective in
achieving your OJT objectives and
6 providing /
feedbacks when necessary?
Did (your institution) conduct assessment

7 of
your SIT/OJT program upon completion?
/
Were you provided with the results of the
Industry and (your institution)’s
8 assessment /
of your OJT?
Comments/Suggestions:

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Item
Question Ratings
No.
Industry Partner 1 2 3 4 5 NA
Was the Industry partner appropriate for

1 your type of training required and/or
desired?
/
Has the industry partner designed the
2 training to meet your objectives and
expectations?
/
Has the industry partner showed
3 coordination with (your institution) in the
design and supervision of the SIT/OJT?
/
Has the Industry Partner and its staff
4 welcomed you and treated you with
respect and understanding?
/
Has the industry partner facilitated the
training, including the provision of the
5 necessary resources such as facilities and
equipment needed to achieve your OJT
/
objectives?
Has the Industry Partner assigned a

6 supervisor to oversee your work or
training?
/
Was the supervisor effective in
7 supervising you through regular meetings,
consultations and advise?
/
Has the training provided you with the
necessary technical and administrative
8 exposure of real world problems and /
practices?
Has the training program allowed you to

9 develop self-confidence, self motivation
and positive attitude towards work?
/
Has the experience improved your
10 personal skills and human relations? /

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Are you satisfied with your training in the
11 Industry? /
Comments/Suggestions:
Signature: ________________
Printed Name: _____________________ Qualification: _______________________
Host Industry Partner ____________ Supervisor:_______________________
Period of Training: _______________ Instructor: ___________________________
Program Evaluation Interpretation and Analysis
Rater Rating for Item 1 Rating for Item 2
Rater A 5 5
Rater B 4 5
Rater C 5 5
Rater D 5 5
Rater E 4 5

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Rater A
PREPARATION 1 2 3 4 5
Workshop layout conforms with
the components of a CBT
workshop
/
/
Objectives of every training
session is well explained /
Expected activities/outputs are
clarified /
Rater B
workshop
/
/
clarified /

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Rater C
workshop
/
/
clarified /
Average Rating
PREPARATION Average
Workshop layout conforms
with the components of a
CBT workshop
4.66
Number of CBLM is
sufficient 4.66
session is well explained 4.33
Expected activities/outputs
are clarified 5
General Average 18.65

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Housekeeping Services Guide

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Housekeeping Services Guide

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Sector : TOURISM

Qualification Title: HOUSEKEEPING NC II

Technical Education & Skills Development Authority

Date Developed: Document No.

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary

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Form 1.2: Evidence of Current Competencies acquired related to

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Apply cleaning Certificate of

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Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the

Form 1.3 Summary of Current Competencies Versus Required

Required Units of Current Training

Date Developed: Document No.

Date Developed: Document No.

Date Developed: Document No.

Date Developed: Document No.

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Trainees’ Training Mode of Staff Facilities/Tools Venue Assessment Date and

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TRAINEE’S RECORD BOOK

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____________________ ___________________ ____________________ _____________________

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Orients trainees about CBT, the use of

Exhibits mastery of the subject/course

Instills good grooming and hygiene /

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Expected activities/outputs are clarified

Information Sheet are comprehensive in

Practice exercises like Task/Job Sheets

Valuable knowledge are learned through

Recording of achievements and

Feedback about the performance of

Date Developed: Document No.

Establish an atmosphere of trust? /

Date Developed: Document No.

Has (your institution) conducted an

Has (your institution) the provided the

Has (your institution)showed coordination

Has (your institution) monitored your

Did (your institution) conduct assessment

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Was the Industry partner appropriate for

Has the Industry Partner assigned a

Has the training program allowed you to

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Program Evaluation Interpretation and Analysis

Rater Rating for Item 1 Rating for Item 2

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