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How have mental health solutions for first responders evolved and how can they be
improved?
Baylee Beals
Senior Project Advisor: Christine Imming
Abstract
In this article I talk about the battles that many first responders face. As I uncover the truth about first
responders battling mental health and the solutions that are being provided. This article covers the history of
firefighting/ems and how mental health is becoming more and more of a discussed topic in society. But I
question the fact that it is becoming more of a discussed topic, but does that mean that the resources for
bettering mental health are being fully utilized, or even provided to all departments across the U.S.
Part 1: Introduction
I am an 18-year-old female who grew up in a little town 30 minutes west of Durango, Colorado. It’s a
quiet town goes by the name of Hesperus, its got a little quiktrip store right at the edge of the little town and a
ski-area that is actually very well known. It also has a volunteer fire department, its a quiet department, they
don't get very many calls but when they do, it is nothing short of exciting and intense. When I was 16 the fire
chief signed me up for the junior firefighting program, and I fell in love. I have been in that department for two
years now and I love it now as much as I loved it when I signed up. However, it isn't as easy as everybody
Yes, there is a physical strain to it but that you can overcome with hard and constant training, but one
thing you can't overcome as easily is the mental struggle to it. When I first joined the department the feelings I
had were happiness, excitement, and all of this eagerness to just get out there and help, I didn't realize that this
job could take such a bad toll on your mental health. Then again not very many people do, but that is changing.
With the way, our society is today mental health issues are becoming more and more of a discussed
topic but I still see that our first responder's mental health is not getting as much of the attention as they may
deserve. Now our big town of Durango is a little more advanced as far as mental health solutions, I have seen it
in the fire department and I am joyous that our local heroes are getting the help that they need when they need
it. But I think the rest of the world needs a little help catching up.
With all of the research that I have done, I have found stories of firefighters committing suicide because
they either don't have the resources to get help or they are too afraid to ask. Sometimes a first responder can go
their entire career and be just fine but retirement is when they struggle because they don't have to hide it
anymore, “retirement can uncover or exacerbate alcohol, drug, and mental health disorders that may have been
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The first fire department was built In 1736 when Benjamin Franklin established the Union Fire
Company in Philadelphia. The United States did not have government-run fire departments until around the
time of the American Civil War. But there is a history of organized firefighting dating all the way back to
Ancient Egypt. But the first EMT-A curriculum wasn't published until 1972. Ever since EMS/firefighting
became established there has been mostly men in the departments and with having men on the department it is
When we are growing up we are being socialized by social media, magazines, models, tv, our parents
and our peers. Men are socialized to follow the rules that are in the “man box”. Attributes that are considered to
be in the “man box” are to never show that you are weak, do not cry and do not ask for help. With men growing
up with that type of socialization and then joining the fire department or becoming an EMT, it is harder for
them to maintain a healthy mental state because they believe that asking for help is showing weakness. Now we
have progressed in society with accepting girls into firefighter/EMT jobs as well as knocking down the
socialization walls that were built up during our childhood but there are still so many men and even women out
there that don't want to be “weak” and are not able to knock their walls down and their mental health is
One of the things that make being a first responder difficult is the HIPAA law. Now the HIPAA law is
the Health Insurance Portability and Accountability Act and it was established in 1996, it is basically a privacy
rule so first responders are not allowed to publicize patient private records, or talk about any details of a call
that could help other people that weren't on the call find something out about the patient like who they are or
what happened to them. Sounds fair right? It is, but its hard on first responders because they can go on a really
bad call and it could put their mental state in a pretty bad place. But when they are done with their shift or with
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the call they have to go home to their families or friends and they can't say anything about it.
Now for full time first responders that go back to a station when they are done its not as bad because if it
bothered them they can talk to their fellow first responders because they are all bound by HIPAA, but
volunteers have to go home to people that are not bound by HIPAA so they cannot talk about it as much as they
could if they were full time. But with the progression of understanding the need for mental health issues more
and more, therapists are specializing in helping first responders that struggle with depression, suicide, and
PTSD.
Having more access to resources makes things a little easier for our first responders to better their health,
which can improve their performance in the field. It is also easier to have access to all these resources
accessible, especially to newcomers in the field because they can reach out to these therapists for ways to help
themselves be able to cope in the moment when dealing with intense/difficult calls.
Since the beginning of the firefighter/ems career, calls have been getting more and more intense,
personable, and traumatic. With these factors playing into a situation that an EMT has to deal with can cause
many difficulties, such as depression, and PTSD being the two big ones. But there are little ones such as
In the past years having a few drinks after a shift at the department was normal. Not talking about how a
call affected them was considered normal behavior. But that was considered normal, because nobody fully
understood, or wanted to talk about what mental illnesses could arise because of the job. As we started
advancing in our understanding of maintaining mental health we focused mainly on our military veterans. Just
recently researchers have started focusing on first responders mental health as well. With more and more people
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realizing the physical strain of being a first responder it has encouraged them to look more into the mental strain
“For firefighters and first responders, maintaining optimum mental wellness is a critical part of
remaining active and effective on the job as well as at home. Constant exposure to trauma,
life-threatening situations, and the physical strain of working long hours on little to no sleep can
negatively impact overall mental health, increasing the vulnerability and risk of substance abuse and
Now with the knowledge that we have gained on how to better our mental health, we are starting to get
more and more resources accessible to our first responders, such as healthy dietary planning, mental brain
exercises, therapists specializing in helping first responders, as well as promoting “its okay, to not be okay.”
From what I have seen, heard, and experienced, Durango fire & rescue department as well as the Upper Pine
River fire department, are the biggest promoters of maintaining mental health. The departments start with
helping their first responders be more aware of what mental health issues are and what the signs are. They then
provide resources to help their first responders while also providing help with maintaining other daily activities
such as healthy eating, exercising, and maintaining friendships/relationships. But in the end its up to the
Some of the struggles that first responders face are putting their patients care above their own. helping
others before they help themselves, but sometimes after helping others its too late to help themselves. One story
that moved me to my core was about a fire chief that went by the name Kyle Ienn.
“Kyle Ienn was one of the new breeds of Fire Chiefs. A 23-year member of the fire service, he
led a progressive volunteer fire department in his hometown of Ralston, Nebraska, a suburb of
Omaha. He was active on the state and national level with the Nebraska Fire Chiefs Association
and the International Association of Fire Chiefs’ Volunteer Combination Officers Section. He
served the National Fallen Firefighters Foundation “Everyone Goes Home®” program, an
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initiative to prevent firefighter line-of-duty deaths and injuries. As founder of the Nebraska
Serious Injury & Line of Duty Death Response Team, Ienn was first on the scene to help fire
In a 2010 interview for Omaha.com, when asked what kept him motivated, Ienn replied,
On the morning of January 31, 2012, just days before his 41st birthday, Ienn’s body was found
hanging from a bridge in an Omaha park. A fire department vehicle was parked nearby. Omaha
police concluded that Ienn committed suicide. He left behind his wife, who worked as an
administrative assistant with the fire department, and three teenaged children, two of whom
Kyle helped his first responder peers deal with the deaths of their peers even helped a program where
“everybody goes home” but nobody asked how he was doing. That's the way things are nowadays no one wants
to be the first one to open up and talk about what they are going through, so sometimes it helps to be asked: “hi
my friend, hows your world today.” But that doesn't always work. In a lot of the battle stories that first
responders give about mental health, they talk about how they knew they were struggling and they saw the
impact it had on their family and peers. So they decided to get the help they needed in order to get better, they
themselves decided to get the help they needed so they could better themselves, their work performance and the
Now like I have said before, our state of Colorado is very well educated in mental health, and we have
multiple resources for teenagers, kids, adults, first responders and other types of stressful jobs. But just because
we have a lot of it figured out, does not mean that everybody else does. Yes there are alot of people out there
that are aware of what mental issues are and what they look like. But you would be surprised at how hard it is to
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find a good legitimate article on mental health in first responders. Kim Van Orden;
“an assistant professor of psychiatry at the University of Rochester Medical Center, aren’t
convinced that behavioral health issues are actually increasing among emergency responders,
arguing instead that the growing awareness around the issue is finally shedding light on
long-buried problems. “We’re just becoming aware of a problem that’s been there all along,” she
says.”
If what she says is true then we are all behind. First responders have been dealing with mental health
problems since it became a full time job. But we didn't have the understanding, resources or even the solutions
to help first responders maintain a good mental health, and I do strongly believe that is because in the old days
people were taught to “suck it up, buttercup.” There are still people to this day that believe that first responders
You know if you ask your grandparents who grew up in hard times what they think about ADD, PTSD,
and other mental issues they will tell you that they believe they are just excuses to “get out of school” or say
“that's not actually real” well that's the attitude that many people have about many mental issues now, “The
condition was real, he knew, but as a diagnosis he saw it being dangerously overemphasized.” (Dobbs, Par. 3)
He is talking about the “PTSD trap” now PTSD as he said is a real condition no doubt about it but many people
will say that PTSD is just a mental crutch that people use so they don't have to go to work or they don't have to
socialize or go out of the house. But when its diagnosed people say that your not actually diagnosed with it your
just pretending, and you know what they are wrong because I did not find one article that talked about over
diagnosing PTSD or how first responders aren't affected by mental health issues. But when I did it was such an
unreliable article that I found once and when I went back the website was shut down. Mental health issues are
real and they affect everybody. Its not something that should be taken lightly and the people that think first
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responders should “suck it up” need to be educated on what mental health really means because I honestly don't
think that they would be saying that unless they actually knew what it means and what it can do to a life and the
With all the research gathered and everything laid out onto the table, then yes the mental health solutions
provided for first responders has evolved. But there are still some departments that have a ways to go. Our big
town of Durango, Colorado is doing a fantastic job at understanding mental health and providing enough
resources to its community so everybody knows the options that they have. But it took our county to go through
some drastic times in order to reach this point. My point for writing this paper was not to tell everybody what
they may already know, it was to tell a story about a profession that I care so deeply about. Because gosh darn it
everybody should care about our first responders. Every day they are out there showing up on peoples worst
days and their jobs are to make their bad days better. But at the end of the day when they don't have to wear a
smile on their face whos gonna be there to help make their possibly worst day better?
“It’s important to note, too, that there are various aspects of the job that can contribute positively
Positive relationships with coworkers, Meaningful and important work, Productive and/or
Finding balance when the negative issues begin to outweigh the positive is essential to maintaining
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The fire department prides itself on teamwork, you dont pull a hose without a partner you don't show up
in an ambulance without a partner, you don't climb a ladder without a partner and you certainly do not and
cannot fight a fire without a team behind you. What the research suggests is we use that teamwork skill that the
fire departments pride themselves on so much to better our mental health. Because we can always be improving
our solutions for mental health but really we may need only one and that's fellow first responders. Now I know
that everybody deals with problems different and that's why we will continue to improve our solutions for
mental health but I still don't think that everybody fully understands what it is. Now right now your probably
thinking “well I know what it is” and yes you probably do because Colorado is further along in the process of
helping our first responders maintain their mental health but I still struggle to find articles that solely talk about
first responders. I struggle to find where departments in other states have worked as hard as ours to better
maintain their first responders mental health. That's why I wrote this because I want other states to see this
article, Yeah it may not be the best article ever written on the face of the earth but it gets the point across doesn't
it? To conclude and put it in layman's terms, I don't want other states to have to go through the troubled times
that we went through with mental health to get to the point to where we are.
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Works Cited
Crane, Michael A, et al. “The Response to September 11: A Disaster Case Study.”
Dobbs, David. “The PTSD Trap: Our Overdiagnosis of PTSD In Vets Is Enough to Make You Sick.”
Wired, Conde Nast, 22 Mar. 2012, www.wired.com/2012/03/the-ptsd-trap/.
HHS Office of the Secretary, Office for Civil Rights, and Ocr. “Summary of the HIPAA Privacy Rule.”
HHS.gov, US Department of Health and Human Services, 26 July 2013,
www.hhs.gov/hipaa/for-professionals/privacy/laws-regulations/index.html.
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Staff, EMS1. “Fla. Cities Oppose First Responder PTSD Bill.” EMS1, 7 Feb. 2018,
www.ems1.com/legislation-funding/articles/374872048-Fla-cities-oppose-first-responder-PTSD-bill/.
SAMHSA. May 2018,
www.samhsa.gov/sites/default/files/dtac/supplementalresearchbulletin-firstresponders-may2018.pdf.
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