English for Hotels

CD and Restaurants
Authors Robert Majure/Jess Martin
Proofreader Dennis Le Boeuf
Contents
Part 1

Restaurants
unit page

01 Western Breakfast 004

02 Breakfast Buffet 008

03 A Breakfast Dialog 010

04 Chinese Breakfast 014

05 Taking Restaurant Reservations 016

06 Seating Guests 020

07 Cocktails 024

08 Beer 028
09 Whiskey 030

10 Wine 032

11 Aperitif 038

12 Champagne 040

13 Liqueur, Brandy, Port, Madeira, and Sherry 042

14 Ordering Salads, Hors d'oeuvres, and Soups 048

15 Ordering a Main Course 054

16 French Menu 060

17 Desserts and Cheese 064

18 Ordering Chinese Dishes 070

19 Dealing With Complaints and Requests 074

20 Paying Bills 080

Part 2

Hotels
unit page

21 Taking Room Reservations 088

22 Checking in 096

23 Showing Guests to Their Rooms 102

24 Room Service 106

25 Checking out 114

Answer Key & Scripts 120

 Part 1

Restaurants
UNIT

01 Western Breakfast
02 Breakfast Buffet
03 A Breakfast Dialog
04 Chinese Breakfast
05 Taking Restaurant Reservations
06 Seating Guests
07 Cocktails
08 Beer
09 Whiskey
10 Wine
11 Aperitif
12 Champagne
13 Liqueur, Brandy, Port, Madeira, and Sherry
14 Ordering Salads, Hors d'oeuvres, and Soups
15 Ordering a Main Course
16 French Menu
17 Desserts and Cheese
18 Ordering Chinese Dishes
19 Dealing With Complaints and Requests
20 Paying Bills
 01
UNIT

Western Breakfast
Expressions • Here is our... à la carte croissant (n.)
• Would you like/prefer to...? continental (adj.) marmalade (n.)
& Words light (adj.) European (adj.)
• I would like...
roll (n.) porridge (n.)
oatmeal (n.)

Conversation 1
light dark
Waitress G p 
W p  Guest Disc 1-1

W Would you like to order à la carte?

G Yes, please.

W Here is our à la carte breakfast menu.

À la Carte Breakfast
G Thank you very much.

W What would you like? erican breakfast menu, an

Much like an English or Am
of egg and meat dishes in
G I´d like cornflakes and two pieces of toast à la carte menu offers a choice
and drinks. An à la carte
with butter, please. addition to cereals, pancakes,
al or ethnic breakfast items
menu may also feature region
W How do you want your toast,sir? Light or dark? Lebanese foods.
such as Chinese, Indian, or
G Light, please. ver, these items are listed
On an à la carte menu, howe
mple is shown below.
and priced separately. An exa

Conversation 2
NT 120.00
Tomato Juice
Waitress G p 
W p  Guest Disc 1-2

NT 70.00
 Two Eggs Cooked to Order

W Would you prefer to order from the menu? NT 80.00
Cornflakes
G Yes, I´d like to see the menu.
NT 100.00
Tea
W Here you are,sir.

G Thank you very much.

W What would you like to order?

G I think I´ll have an English breakfast.

W Will there be anything else?

G No, thanks.