RESUME

SHRAVAN KUMAR C
Mobile # 6303532709. E-mail: csk0584@gmail.com

CAREER OBJECTIVE

In pursuit of challenging assignments that would facilitate the maximum utilization and application of my
broad skills and expertise in making a positive difference to the organization

Young, energetic IT professional with 6+ years of experience with diverse roles in ITes arena; Persuasive communicator
with exceptional relationship management skills with the ability to relate to people at any level of business and
management; highly ethical, trustworthy and discreet.

PROFESSIONAL EXPERIENCE

Company Name : Sutherland global services

Formal Title : Technical support executive.
Duration : Jan- 2010 to Jun-2010.

Company Name : Fortune Plus IT Networks

Formal title : L1 technician (Jun 2010 to July 2014)
Formal Title : L2 Technician(August 2014 to Sep 2015).
Duration : Jun- 2010 to Sep-2015.

Job responsibilities

➢ Proven capability in tackling the issues of ITes arena and other related lines
➢ Skilled team player with proven ability to lead and motivate teams to maximize productivity
➢ Active Directory
➢ Group policy editor
➢ Remote desktop troubleshooting
➢ Strong communicator both written and oral
➢ Excellent problem solving skills
➢ Analytical ability and attention to detail
➢ Customer focused and solutions driven
➢ Overseas project transition experience
➢ Sound communication skills through patient and persistent dialogue; Disciplined, versatile and big picture thinker.

ACADEMIC CREDENTIALS
BMS from ISBM with 85%
Board of intermediate from Nalanda Junior College with 60%
SSC from S.V. Vidya Vihar High School with 78.5 %

TECHNICAL PROFICIENCY

Operating System :
➢ Microsoft Win-Server-2008, 2003, Win-2000 / XP /Vista /Win-7 /Win-8/Win-10.
Others:
➢ Type Writing 45 wpm.

PERSONAL DETAILS

Full Name : Shravan Kumar Chilukamarri

Father’s Name : C. Raghu Rama Murthy
Date of Birth : 1st May 1984
Marital Status : Married
Nationality : Indian
Languages Known : English, Hindi and Telugu
Address : H.no-12-1-44, Road no-2, plot no 31 ,Vijaya Gardens colony, Nagole, Hyderabad-68.

Place: Hyderabad
Date: 11/03/2019 (Shravan Kumar C)