Escolar Documentos
Profissional Documentos
Cultura Documentos
DAFTAR PUSTAKA
Buku-Buku
Band, William A, 1991, Crafeting Value for Customer, Jhon Willey and Sons Inc,
New York.
Bird, Richard M., 1999, Tax Policy and Economic Development, Baltimore,
London, The John Hopkins University Press.
Brennan, Geoffrey and James M. Buchanan., 1999, Tax Limits and the Logic of
Constitutional Restriction in Democratic Choice and Taxation “A
Theoretical and Empirical Analysis”, Cambridge University Press.
Calingo, Luis MR., 1995, Singapure Quality Award, EPB Publisher Singapure,.
Cauley, Troy J, 1960. Public Finance and General Welfare, New York : Charles E
Merril Books Inc.
Chandler, Alfred D, Jr., 1982, Strategy and Structure: Chapter in the history of the
Industrial Enterprise, Cambridge, Mass:The MIT Press.
Christensen, C Roland, et.al, 1993, Business Policy: Tax and Cases, Homewood,
Illionis, Richard D Irwin Inc.
Coyle, G., 1999., Qualitative Modeling in System Dynamics or What are the wise
limits of quatification? A Keynote Address to the Conference of the system
Dynamics Society, Wellington, New Zealand.
Collins, Jim, 2001, Good to Great, Why Some Companies Make The Leap and
Other Don’t, Harper Collins Publisher Inc. New York.
Denzin, Norman and Lincoln Yvanna S., 1994, Handbook of Qualitative Research,
Sage Publications, New York.
Due, Jhon, 1979, Keuangan Negara, Terj. Drs. Iskandarsyah dan Arief Djanin,
Jakarta : UIP).
Drucker, Peter F, 1996, The Executive in Action, New York: Harper Collins
Publisher Inc.
Glueck, William F., 1990, Business Policy and Strategic Management, McGraw-
Hill, Kogakhusa Ltd., Tokyo.
Gray, Jack and Don Ricketts, 1982, Cost and Managerial Accounting, USA
McGraw-Hill Book Co.
Goetsch, DL. and Davis S, 1994, Introduction to Total Quality, Englewood Cliffs,
NJ, Prentice Hall Inc.
Goetsch, DL, and Davis S, 1997, Introduction to Total Quality: Quality Productivity
and Competiveness, New York, John Wiley and Sons, Inc.
Heaphy, Maureen S and Gregory F Gruska, 1995, The Malcolm Baldrige National
Quality Award, A Yardstick for Quality Growth, Addison Wesley Publishing
Company.
Ismail, Tjip, 2005, Pengaturan Pajak Daerah di Indonesia, PT. Yellow Mediatama,
Jakarta.
Joko Widodo, Good Governance, Telaah dan Dimensi: Akuntabilitas dan Kontrol
Birokrasi, Penerbit Insan Cendekia, Surabaya, 2001.
Kaplan, Robert S and Norton, D.P., 1996, The Balanced Scorecard, Translating
Strategy into Action, Harvard Business School Press, Boston.
Kaplan, Robert .S. dan DP Norton, 2001, The Strategy Focused Organization:
How Balanced Scorecard Companies Thrive in The Business Environment,
Boston: Harvard Business Scholl Press.
Lubis, Hari dan Martani Huseini, 1987, Teori Organisasi, Jakarta: PAU Ilmu-ilmu
Sosial.
Majchrzak, Ann, 1984, Method for policy research Methods, Series Volume 3,
Sage Publication, Beverly Hill, London.
Nightingale, Kath, 2000, Taxation; Theory and Practice, Prentice Hall, London.
Osborne, David and Peter Plastrik, 1998, Banishing Bureauracracy, The Five
Strategies for Reinventing Government. A Plume Book.
Patton, M.Q. 1990. Qualitative Evaluation and Research Methods, 2nd Ed.
California: Sage Publications.
Ronald, Jhon HY and William L Waugh Jr, 1985, State and Local Tax Policies,
Greenwood Press, London.
Ross, Joel E., 1994, Total Quality Management, Kogan PAGE Limited, London.
Salusu, J., 2005, Pengambilan Keputusan Stratejik untuk Organisasi Publik dan
Organisasi Non-Profit, Jakarta: Penerbit Gramedia.
Schultz, William J and Harris C Lowell, 1965, American Public Finance, (New
Jersey: Prentice Hall Inc.).
Senge, Peter, 1990, The Fifth Dicipline Field Book. New York, Doubledey.
Santoso, Singgih, 2002, SPSS Statistik Parametrik, PT. Elex Media Komputindo,
Jakarta
Smith, B.C., 1988, Decentralization, The Teritorial Dimention of The State, Georde
Allen and Unwim, London.
Skinner, W., 1992, Missing the links in Manufacturing Strategy, In Voss, C.A. (ed).
Manufacturing Strategy: Process and Content, London Chapman and Hall.
Stephen, George,1992, The Baldrige Quality System, New York, John Willey and
Sons, Inc.
Sterman, John D., 2000. "System Thinking and Modeling for a Complex Word,
Business Dynamics, Irwin McGraw-Hill, Boston, USA.
Sterman, John D, 2000, Business Dynamics, Systems thinking and Modeling for a
Complex World, Massachusetts Institute of Technology , Sloan School of
Management, Irwin MacGraw-Hill.
Vrye, Catherine De, 1997, Good Service is Good Business: 7 Strategi Sederhana
Menuju Sukses, Jakarta: PT Gramedia Pustaka Utama.
Walter, AA, 1970, The Economic of road user charge, (Baltimore : Distribution by
The Johns Hopkins Press.
Whittaker, James B., The Government Performance and Result Act of 1993;1995,
A mandate for Strategic Planning and Performance Measurement,
Educational Service Institute, Arlington, Virginia, USA.
Widodo, Joko, 2001, Good Governance, Telaah dari Dimensi Akuntabilitas dan
Kontrol Birokrasi pada Era Desentralisasi dan Otonomi Daerah, Penerbit
Insan Cendikia, Surabaya.
Makalah/Paper
Ackerman, Hank and Kim Van Oorscot, 2002, Developing a Balanced Scorecard
with System Dynamics, Proceedings of the XX International Conference,
System Dynamics Society, Palermo- Italy, 28 July-! Augustus.
Alm, James and Roy Bahln, 1999, Decentralization ini Indonesia: Prospect and
Problems, Agency for International Development (USAID), PPC/CDIE/DI
Report, work paper.
Baldrige National Quality Program, 2005, Health Care Criteria for Performance
Exellence, USA, Association Society for Quality
Bird, Richard M and Sally Wallace, 2003, Is It Really so Hard to Tax the Hard-to-
Tax? The Context and Role of Presumptive Taxes, Department of
Economic, Ideas, Working Paper, University of Connecticut.
Calingo, Luis MR., 2001, National Quality and Business Exellence Awards,
Mapping the Filed and Prospects for Asia, Published by The Asian
Productivity Organization, 1-2-10 Hirakawacho, Tokyo, Japan.
Cooper, W.K, Kingshuk KS., and Robert SS, Measuring Complexity in High
Technology Manufacturing: Indexes for Evaluation, Interfaces, No.22.
Ishizaka, Alesio, 2003, AHP Tutor: An Intelligent Tutoring System for AHP,
Blackwell Publishing.
IRS, 2006, The IRS estimates are discussed in Government Accountability Office,
“Tax Compliance,” GAO-07-391T, January 23, 2007. See also U.S.
Department of Treasury, “A Comprehensive Strategy for Reducing the Tax
Gap,” September 26.
Kaplan, Robert S and David H Norton, 2002, dalam Performa, The Business of
Government, Key Factors in Implementing a Performance Management
System.
________, 1992, The Balanced Scorecard – Measures that Drive Performance,
HBR, Januari/Februari.
________, 2000, Having Trouble With Your Strategy? Then Map It (HBR,
September-Oktober.
Kenny G.K, and Dunk’s A.S., The Utility of Performance Measures; Production
Manager’s Perception, IEEE Transactions Of Engineering Management,
February.
Mitchell, Daniel, 2007, The Tax Gap Mirage, Tax and Budget Buletin, No. 44,
Maret, Cato Institute.
Rozeff, Michael S, 2005, How the Power to Tax Destroys, Working paper, email
msroz@buffalo.edu.
Parker, Wayne C, 1993, Governor’s Office of Planning and Budget State of Utah,
November, http://www. Gvnfo.state.ut.us/planning/ PRIMER.htm.
Schmidt H Wanen and Finnigan JP, 1992: The Race Without a Finish Line, San
Francisco, Jossey Bass Inc.
Sidik, Machfud, 2002, Format Hubungan Keuangan Pemerintah Pusat dan Daerah
yang mengacu pada Pencapaian Tujuan Nasional, Makalah pada Seminar
Nasional Public Sector Scorecard, Jakarta, 17-18 April.
Sterman, Jhon D, et.all, 2002, System Dynamics Review, Vol. 18, Number 2,
Wiley, England.
Sterman, John D., 2001. "System dynamics modeling: Tools for learning in a
complex world". California management review 43 (1).
Stotsky, Janet Gale and Walde Marriam, 1997, Tax Effort in Sub-Saharan Africa,
International Monetary Fund (IMF), Working Paper.
Toder, Eric, 2007, What is Tax Gap? Tax Notes, October 22.
Toder, Eric, 2007, Reducing the Tax Gap: The Illusions of Pain Free Deficit
Reduction, Urban Institute and Urban Brookings Tax Policy Center.
World Bank Indonesia: 2000, Managing Government Debt and Its Risks”, The
world Bank East Asia and The Pacific Region”, The World Bank Office
Jakarta, JSX Building, Jakarta, Tahun 2000.
Kompas, harian, 2007, Penanganan Lalu Lintas Jakarta Masih Parsial, Senin, 05
November.
http://www.jembrana. go.id/php.
http://www.kompas.com
http://www.tempo.com
http://www.suara pembaharuan.com
http://www.bali post.com
http:/www.quality.nist.gov/Nonprofit/index.html
http://www.google.co.id/search?q=Indonesian+Quality+Award&hl=id&lr=&start=70&s
http://www.baldrige21.com/2006%20Baldrige%20Criteria.pdf
http://www.wwz.unibas.ch/wi/projects/AHP/AHP.htm).
http://www.wwz.unibas.ch/wi/projects/AHP/AHP.htm
http://www.strategicdynamics.com
http://finance.senate.gov/press/Gpress/2007/prg081307a.pdf.
Undang-Undang/Peraturan
Pemerintah Daerah DKI Jakarta, 2005, Tantangan dan Masalah Serta Prospek
APBD 2005. Makalah.
Pemerintah Daerah DKI Jakarta, 2003, Pendapatan Regional DKI Jakarta Tahun
2000-2003, Badan Pusat Statistik Propinsi DKI Jakarta.
Pemerintah Daerah DKI Jakarta, 2003, Perturan Daerah DKI Jakarta No. 3 Tahun
2003 Tentang Bea Balik Nama Kendaraan Bermotor.
Pemerintah Daerah DKI Jakarta, 2003, Peraturan Daerah DKI Jakarta No. 4
Tahun 2003 Tentang Pajak Kendaraan Bermotor.
Pemerintah Daerah DKI Jakarta, 1998 Perturan Daerah DKI Jakarta No. 9 Tahun
1998 tentang Pajak Hotel dan Restoran.