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Management with
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CIVL3510 Lecture 2
31 July 2018
Dr SangHyung Ahn
School of Civil Engineering
The University of Queensland
What is a Project?
Challenges for PM
What is a Project?
A project is a temporary
endeavor to deliver a unique
product or service (offering)
– It has an objective, a start,
and an end
• Design a building
• Construct a building
An operation is repetitive in
nature and is ongoing to
keep the lights on
– Maintain buildings/roads
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What is a Portfolio?
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CIVL3510 Lecture 2 6
Course Survey and Quiz
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You work with an airlines help desk. Your job is to ensure that
each passenger is given help when required. You also issue
tickets after verifying passenger details. The job seems simple but
there are many problems. Sometimes, you get argumentative
people who take a lot of your time.
A. Project
B. Operation
C. Program
D. Portfolio
CIVL3510 Lecture 2 8
Quiz – Project, Operation, Program &
Portfolio
Identify the projects, operation, program and portfolio from the
scenario given:
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Quiz – Project, Operation, Program &
Portfolio
Identify the projects, operation, program and portfolio from the
scenario given:
You are managing the construction of a residential township. As per the
blueprint, it comprises of 7 high-rise buildings and 30 low-rise studio
apartments.
A. Project
B. Operation
C. Program
D. Portfolio
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Unhappy
Team Boss
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Why do projects fail?
Poor planning
Lack of understanding of the scope
Poor communication
Poor team behaviours
Poor change control
Poor quality
Poor Project Management
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The role of PM
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Preparations for
the Project
Important questions:
– Who is the PM? What decisions are within PM’s area of authority? Is
this authority sufficient to carry out the project?
– Who is on team? Full-time or part-time? What are their areas of
expertise? Their roles?
– Who is the project sponsor? Is he or she at sufficiently high level in the
organization to provide the project with the support it needs to have a
good chance of success?
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Defining the Project’s Objectives and
Scope
Make sure the proposed project is well understood and all
stakeholders agree on what it will accomplish
– Clearly spell out expected outcomes, deliverables, objectives
– Agree scope – what’s in, what’s not in
– Document agreements formally, inwriting, to surface/eliminate
ambiguity in different stakeholders’ expectations
Important questions:
– What is the scope?
– What does the project need to accomplish?
– By when?
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The Humble Checklist
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CIVL3510 Lecture 2 24
Defining the Scope - Example
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Defining the Scope - Example
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CIVL3510 Lecture 2 32
WBS
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Defining the Scope - Example
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CIVL3510 Lecture 2 36
Quiz
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Quiz
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Quiz
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Quiz
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Quiz
A vague scope…
A. Is good because it helps keep the project flexible
B. Makes it harder for the client to hold you to
account
C. Will cause problems
D. Allows the team to be responsive to client wishes
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