Problem Solving Report Tata Motors Ltd

Pantnagar Works

Ref No. Open Date : Close Date : Total Closure Issued By:
JH-14-028 15-02-2016 Time :

Audit: Internal Audit: External Customer Complaint: Field Quality Complaint Internal
Supplier Part EHS Environmental EHS Accident EHS Near Miss External
Part Name: 475 TCIC Vehicle Model: Stock at Customer:

Part No.: 279003151602 Chassis No.: Stock at Dealer:

Mfg Date:21/01/2016 Customer: Stock in Transit:

Note: - 1) Short term actions must be submitted within 24Hrs of receipt of Problem Solving Report.

2) Permanent Corrective action must be submitted within 7 days of receipt of Problem Solving Report.

3) Problem Solving Report must be closed within 15 day of open date.

1: Description of Issue :-

Notch Missing.

2: Establish a Team Title Department

Team Leader: Rakesh patil QA,PROCESS
Team Members: Sandeep jadhav, Notch Missing. PROCESS
FINAL INSPECTION
J.V.Bhangale,
PRODUCTION
Pankaj Singh

3: Short Term Actions – Responsibility Impl.Date

We are starting 100% White mark on jobs for J.V.Bhangale. IMMEDIATELY

Rakesh Patil.
notch verification. Pankaj Singh.
Sandeep Jadhav.

4: Root Cause (s)

1 Why 2 Why 3 Why 4 Why 5 Why

Skip from notch Skip from final visual
milling, s/e Oil hole,
inspection.
finish boring,
deburing & honing
operation.

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 Problem Solving Report Tata Motors Ltd
Pantnagar Works
5: Chosen Permanent Corrective Action(s):- % Effect

We have make poka-yoke on Weight grading machine; Weight grading machine will not start 100 %
for notch missing parts.
6. (a) Implement Permanent Corrective Actions
Root cuses: Corrective Action Responsibility Impl.Date

Skip from notch milling Notch confirmation on Weight grading Rakesh Patil Completed
m/c.
operator.

6: (b) Verify Effectiveness Responsibility %

Effectiveness
Without Notch Masterpiece checking for verification (Daily before use) Sagar Patil
100%

7. (a) Prevent recurrence and deploy to other Products / Responsibility Impl.Date

Parts / .
Sagar Patil 09/03/2016
It is parallel deploy to 1.4 DICOR FR.Parts..
7. (b) Modify Work Instruction Responsibility Impl.Date

DOC.NO.W.I-235 MR.J.V.Bhangale 09/03/2016

REV.NO.- 01
REV.DATE – 09/03/2016

8: Recognize the Team –

Rakesh Patil,
J.V.Bhangale,
Pankaj Singh,
Sandeep jadhav ,
Sagar Patil.

Division/Department Head Team Leader

_____________________________ _______________________________
Signature and Date Signature and Date

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 Problem Solving Report Tata Motors Ltd
Pantnagar Works

______________________________ ______________________________
Name-Rakesh Patil Name-J.V.Bhangale

TML Comments (In case of Supplier Part):- Open / Close,

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