Oracle HCM Cloud and OIC

Recipes/Sample Integration Inventory

Applications being Available

Integration Use Case/Business Objects Built By
Integrated Today / ETA
Oracle HCM Cloud -> Benefits Generation and formatting of an ANSI 834 Available Oracle
Benefits Provider
Provider system (e.g Kaiser, UHC benefits provider input file, based on HCM
Integration
etc) Extract file loaded from FTP.
Employee Onboarding - Outbound integration to a customer identity Available Oracle
Oracle HCM Cloud ->
Identity Management management system when a new hire is made
LDAP/Microsoft AD/Okta
Sync within HCM Cloud
Automate Electronic Income Withholding Orders Available Oracle
SFTP location -> Oracle HCM
e-IWO Inbound Process (e-IWO) between Child Support Agencies and
Cloud
Employers
Use Oracle Global Payroll Interface V2 and Oracle Available Oracle
3rd-party Payroll Oracle HCM Cloud GPI v2 -> 3rd
Integration Cloud to Integrate with Third Party
Integration (e.g ADP) party payroll (ADP)
Payroll

Employee Onboarding - Oracle HCM Cloud -> On-prem Extracting new hire information from HCM Cloud Available Oracle
Data Extract Systems (EBS/SAP/Siebel/JDE) and writing to an on-premise customer system

On-prem system Importing of worker information into Fusion Available Oracle

Employee Onboarding -
(EBS/SAP/Siebel/JDE) -> Oracle HCM from an upstream on-premise customer
Data Import
HCM Cloud system
Generation of a Pending Worker dat file, and Available Oracle
Import Pending Workers FTP -> Oracle HCM Cloud then the subsequent Import and Load into HCM
Cloud.
Oracle HCM Cloud -> Google Fetch upcoming absences from HCM Cloud and Available Oracle
Absence Calendaring
Calendar create Google Calendar entries
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 1
Oracle ERP Cloud and OIC
Recipes/Sample Integration Inventory
Available
Applications being
Integration Use Case/Business Objects Today / Built By
Integrated ETA

Oracle ERP Logistics Cloud -> Process & Track Customer Order through Availabl Oracle
Customer Order Tracking
Oracle ERP SCM Cloud Supply Chain Lifecycle e
Oracle Warehouse Management WMS Inventory Adjustments to Fusion Availabl Oracle
Inventory Sync
(Logfire) Cloud -> Oracle ERP Cloud Inventory e
Takes purchase order Receipt Advices in Availabl Oracle
Oracle ERP Cloud -> Oracle WMS Oracle Inventory Management Cloud and e
PO Receipts to POs
Cloud maps them to Oracle WMS Cloud Purchase
Orders.
Oracle WMS Cloud -> Oracle ERP WMS Receipt Confirmations mapped to Availabl Oracle
Receipts to Receiving
Cloud Fusion receiving. e
Oracle ERP Cloud -> Oracle WMS Shipment Requests from Fusion Shipping Availabl Oracle
Shipping Requests from Orders
Cloud mapped to WMS Orders. e
Oracle WMS Cloud -> Oracle ERP Shipments out of WMS mapped to Fusion Availabl Oracle
Shipment Confirmations
Cloud Shipping Shipment Confirmation e
"Automating file transfer to Oracle EPM Availabl Oracle
Bulk Upload into ERP (EPM Cloud) FTP location -> Oracle EPM Cloud cloud from FTP location using Integration e
Cloud. "
"Real time transfer of orders from Oracle Availabl Oracle
FBDI Upload into Oracle Financials FTP location -> Oracle ERP Cloud Commerce Cloud to Oracle Order e
Management Cloud for fulfillment. "

Order Capturing and Order Oracle Commerce Cloud -> Oracle Process & Track Customer Order through Availabl Oracle
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 2
Fulfillment Order Management Cloud Supply Chain Lifecycle e
Oracle CX Cloud and OIC
Recipes/Sample Integration Inventory ( Slide 1 of 2 )
Available
Applications being
Integration Use Case/Business Objects Today / Built By
Integrated ETA
Field Service Activity Oracle Engagement Cloud -> Enable service agents to capture and submit work orders to Available Oracle
Management Oracle Field Service Cloud OFSC Cloud for dispatch and full activity execution
Customer Available Oracle
Oracle Social Cloud -> Oracle Support customers and respond to their questions or issues
Engagement on Social
Engagement Cloud on Twitter and Facebook
Networks
Allows users to create quotes and sales orders for an Available Oracle
Opportunity to Quote Oracle Engagement Cloud ->
opportunity with a consistent UI flow originating in Oracle
to Order Oracle CPQ Cloud
Sales Cloud.
Service Management Automatically create activities from Oracle IoT CS to OFSC, Available Oracle
Oracle IoT Cloud Service ->
for IoT Enabled with better incidents/activities tracking by minimizing
Oracle Field Service Cloud
Devices human errors
Oracle Field Service Cloud -> Near real-time data synchronization of Incidents/Activities Available Oracle
Incident Sync
Oracle Service Cloud and Resources
Account and Contact Oracle Engagement Cloud -> Available Oracle
Sync customer data across Sales and Customer Service orgs
Sync Oracle Service Cloud
Abandoned Carts to Oracle Commerce Cloud to Available Oracle
Track Abandoned Carts and target Marketing to those users
Order Marketing Cloud
Oracle Commerce Cloud to Enables Commerce Cloud users to view, renew, modify, and Available Oracle
Assets Integration
CPQ Cloud terminate operations on assets they owned.
Oracle Commerce Cloud to Available Oracle
End-to-end Quoting "End-to-end quoting solution for online merchants "
CPQ Cloud
Oracle Engagement Cloud -> Enable service agents to capture and submit work orders to Available Oracle
Org and Contact Sync
Oracle Field Service Cloud OFSC Cloud for dispatchCopyright
and full © activity execution
2019, Oracle and/or its affiliates. All rights reserved. | 3
Oracle CX Cloud and OIC
Recipes/Sample Integration Inventory ( Slide 2 of 2 )
Available
Integration Applications being Integrated Use Case/Business Objects Today / Built By
ETA
Oracle Service Cloud to Oracle Marketing Sync customer data across Marketing Available Oracle
Contact Sync
Cloud (Responsys) (Responsys) and Customer Service orgs
Account and Contact Sync Salesforce.com to Oracle Marketing Cloud Sync customer data across Marketing Available Oracle
for Marketing (Eloqua) (Eloqua) and Sales orgs
Account and Contact Sync Salesforce.com to Oracle Service Cloud Sync customer data across Sales and Available Oracle
for Customer Service (RightNow) Customer Service orgs
Oracle Utilities Cloud -> Oracle Field Service Available Oracle
Activity Sync Create, Update or Cancel Activities
Cloud
Oracle Utilities Cloud -> Oracle Field Service Sync interim status updates between Available Oracle
Interim Status Updates
Cloud Customer2Meter and OFSC
Oracle Utilities Cloud -> Oracle Field Service Booking Appointments from Available Oracle
Appointment Booking
Cloud Customer2Meter via OFSC
Related Pickup Oracle Field Service Cloud -> Oracle Utilities Available Oracle
Related Pickup Orders Sync
Orders Sync Cloud
Oracle Field Service Cloud -> Oracle Utilities Available Oracle
Device Verification Device Verfication
Cloud
Oracle Field Service Cloud -> Oracle Utilities Available Oracle
Activity Completion Sync Complete/Cancel Activities
Cloud
Data Sync of new devices, Available Oracle
Oracle Utilities Cloud ODM -> Oracle Utilities Synchronize data from new devices and
service points
Cloud MDM services points back to to Utilities Cloud
and install/removes

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 4

Oracle NetSuite and OIC
Recipes/Sample Integration Inventory (Slide 1 of 3)
Applications being
Integration
Integrated
Oracle NetSuite -> Oracle WMS
Vendor Records Sync
(Logfire)
Oracle NetSuite -> Oracle WMS
Item Records Sync
(Logfire)
Oracle NetSuite -> Oracle WMS
Purchase Orders Sync
(Logfire)
Oracle NetSuite -> Oracle WMS
Sales Orders Sync
(Logfire)
Oracle NetSuite -> Oracle WMS
Transfer Orders Sync
(Logfire)
Available
Use Case/Business Objects Today / ETA
Built By
Real-time sync of Vendors creations and update from NetSuite to Available Oracle
OWMS
Real-time sync of Item Records creations and update from NetSuite Available Oracle
to OWMS
Real-time sync of Purchase Orders. When purchase order approved Available Oracle
in NetSuite, a purchase order is created in OWMS. Inventory items
on the purchase order are added to the OWMS purchase order, and
a item recipe record is created in NetSuite.
Real-time sync of Sales Orders. When sales order approved in Available Oracle
NetSuite, a fulfillment request is created which triggers the creation
of a sales order in OWMS. Updates synced too. When a sales order is
marked shipped in OWMS, and an Outbound Load Export scheduled
job runs, an item fulfillment created in NetSuite.
A transfer order in NetSuite maps to two corresponding transactions Available Oracle
in OWMS: a sales order and an inbound shipment. When you
approve a transfer order in NetSuite, a corresponding sales order is
created in OWMS. When the sales order is marked as shipped in
OWMS, an inbound shipment record is created in OWMS. When the
inbound shipment record is marked as received and verified in
OWMS, an item receipt record is created in NetSuite.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 5
Oracle NetSuite and OIC
Recipes/Sample Integration Inventory (Slide 2 of 3)
Integration
Return Merchandise
Authorization
Vendor Return Authorization
Work Orders Management
Inventory Adjustments
Inventory Balance Information
Applications being Available
Use Case/Business Objects Today / ETA
Built By
Integrated
When you approve a return merchandise authorization record in NetSuite, an inbound Available Oracle
shipment record is created in OWMS. When the inbound shipment record is marked as
received and verified in OWMS, an item receipt record is created in NetSuite. When you
Oracle NetSuite ->
update a return merchandise authorization record in NetSuite, applicable updates are
Oracle WMS (Logfire) made to the corresponding inbound shipment record in OWMS. When you delete a return
merchandise authorization record in NetSuite, the return merchandise authorization
record is cancelled in OWMS.
When you approve a vendor return authorization record in NetSuite, an order type record Available Oracle
is created in OWMS. When you update a vendor return authorization record in NetSuite,
Oracle NetSuite ->
applicable updates are made to the corresponding order type record in OWMS. When you
Oracle WMS (Logfire) delete a vendor return authorization record in NetSuite, the vendor return authorization
record is cancelled in OWMS.
When a work order record is released in NetSuite, a corresponding work order record is Available Oracle
created in OWMS. This integration uses OWMS’s Inventory History Export to update the
status of the work order record in When the work order record is completed in OWMS,
Oracle NetSuite ->
an assembly build record is created for the work order in NetSuite. When you update a
Oracle WMS (Logfire) work order record in NetSuite, applicable updates are made to the corresponding
transactions and records in OWMS. When you delete a work order record in NetSuite, the
work order record is cancelled in OWMS
This integration uses OWMS’s Inventory History Export to trigger the creation of inventory Available Oracle
Oracle NetSuite ->
adjustment records in NetSuite. When a triggering event happens in OWMS, an inventory
Oracle WMS (Logfire) adjustment record is created in NetSuite.
Inventory balance information appears on the OWMS Quantity subtab of NetSuite Available Oracle
item records’ OWMS tab. This integration sends inventory balance information to
Oracle NetSuite -> NetSuite using OWMS’s Inventory Summary Export. When balance information is
Oracle WMS (Logfire) sent from OWMS to NetSuite, the sent values overwrite the existing values on
Oracle WMS Quantity subtab. This integration can also update balance
information only for items that exist in NetSuite.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 6
Oracle NetSuite and OIC
Recipes/Sample Integration Inventory (Slide 3 of 3)
Available
Integration Applications being Integrated Use Case/Business Objects Today / ETA
Built By

Oracle NetSuite -> Oracle WMS
Inventory Status
(Logfire)
Opportunity to Order Salesforce.com -> Oracle Netsuite
Retrieve Quotes Oracle NetSuite -> Salesforce.com
This integration uses the Inventory History Export in OWMS to trigger the Available Oralce
creation of an inventory adjustment record in NetSuite. When an inbound
shipment record is verified in OWMS, this integration uses the Inbound
Shipment Verifications Export to trigger the creation of an item receipt
record in NetSuite.
When an opportunity closes in Salesforce.com, a new customer (if Available Oracle
applicable) and order is created in NetSuite
Fetch quotes in real-time from NetSuite and create/update them in Available Oracle
SFDC opportunities

Synchronize customer data (called 'Account' in SFDC, 'customer' in Available Oracle

Customer Sync Salesforce.com -> Oracle Netsuite
NetSuite) in real time incl. billing and shipping info

Price Sync Oracle NetSuite -> Salesforce.com Synchronize price changes in SFDC in real time with NetSuite Available Oracle

Order Sync Oracle NetSuite -> Salesforce.com Update Orders in SFDC real time as order status changes in NetSuite Available Oracle

Customer Sync Oracle NetSuite -> Zendesk Sync customers and accounts in real time across NetSuite and Zendesk Available Oracle

Case Sync Oracle NetSuite -> Zendesk Sync NetSuite Support cases and Zendesk tickets in real time Available Oracle

Projects and Tasks Sync Oracle NetSuite -> Atlassian JIRA Sync tasks and projects in realtime across NetSuite and Jira Available Oracle

Case Sync Oracle NetSuite -> Atlassian JIRA Sync cases in realtime across NetSuite and Jira Available Oracle

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 7

Other (Non-Oracle) Applications and OIC
Recipes/Sample Integration Inventory

Applications being Available

Integration Use Case/Business Objects Today / ETA Built By
Integrated
Sync customer service cases across cloud CRM system and Available Bristlecone
Salesforce.com / Oracle EBS Case Sync
onprem EBS (partner)
When an opportunity closes in Salesforce.com, a new Available Bristlecone
Salesforce.com / Oracle EBS Opportunity to Order
customer (if applicable) and order is created in Oracle EBS (partner)
When an opportunity closes in Salesforce.com, a new Available Bristlecone
Salesforce.com / SAP Opportunity to Order
customer (if applicable) and order is created in SAP (partner)
Available Bristlecone
Oracle Engagement Cloud / When an opportunity closes in Oracle Engagement Cloud,
Opportunity to Order (partner)
SAP a new customer (if applicable) and order is created in SAP

Sync Customers in SAP with Account and Contact in Available Bristlecone

Salesforce.com / SAP Customer Sync
Salesforce.com (partner)
Sync customer service cases between ServiceNow and Available Bristlecone
Salesforce.com / ServiceNow Case Sync
Salesforce.com (partner)
Sync New Hires from Workday into new users in Available Bristlecone
Salesforce.com / Workday Employee Onboarding
Salesforce.com (partner)
Sync vendors across SAP ERP and Ariba Procurement Available Bristlecone
SAP / Ariba Vendor Sync
Management (partner)

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 8