AVIDIA ERROR CODES

Code Error Text Explanation Actions

H1 Touchscreen Touchscreen keypress 1. Cycle power

Delay detected continuously
2. Replace touchscreen/LCD display
assembly

3. Replace and reprogram the control

board

H5 Retract Hi Increased resistance 1. Recharge battery

Pressure during plunger
2. Inspect for dried contrast around
retraction.
plunger seals or lubrication issues with
the ballscrew assembly

3. If there is no obvious issue with plunger

movement, check motor calibration for
a reason why motor current is higher
than normal

H6 RXD0=0 Small monitor 1. Check the options menu to make sure

communications the small monitor is selected ON
error.
2. Connect small monitor directly to base
to eliminate cable within the pedestal

3. Replace and reprogram small monitor

H7 RXD1=0 Head communications 1. Test head cable by checking pin-to-pin

error. continuity

2. Reprogram the main software

3. Replace the head assembly

H8 RXD2=0 Base communications 1. Test head cable by checking pin-to-pin

or cable error. continuity

2. Reprogram the main software

3. Replace the head assembly

H23 Hi Pressure High motor current 1. Check for free manual movement of
Level detected on startup plunger using manual knob
motor test.
2. Check motor calibration for a reason
why motor current is high
AVIDIA ERROR CODES
Code Error Text Explanation Actions

HW23 Motor Test System startup motor 1. Check current plunger position has not
test has failed. activated one of the override switches
and cut motor power from the base by
moving piston with manual knob

2. Check head cable connection continuity,

given motor power is through this cable

3. Perform motor calibration

4. Replace motor drive board

H29 Using 1 Battery 1. Check battery circuit breakers are both

engaged

2. Check battery connections in base

H30 Backup Battery Small monitor battery 1. Replace small monitor assembly
Lo low.

H31 Cal Pressure? No calibration 1. Check connection from pressure gauge

pressure detected to back board
during pressure
2. Check battery within pressure gauge
calibration procedure.

H34 Lo Pressure Zero output on 1. Replace the drive board

ADC3 pressure/current A/D
converter during 2. Replace and reprogram the control
plunger movement. board
Therefore the system 3. Replace head assembly
will be unable to
pressure regulate.

H37 Retract overrun Retract position is 1. Move plunger forward manually

incorrect.
2. Press UNLOCK to reset position count

H41 Hi Speed Motor encoder 1. Check motor calibration

reading out of range.
2. Perform motor calibration

3. Check for smooth operation of Hall

sensor value

4. Replace the drive board

AVIDIA ERROR CODES
Code Error Text Explanation Actions

5. Replace the motor assembly

6. Redo motor calibration

HW45 Motor timer Reference real time 1. Set time in Options…Clock

inaccurate clock is most likely
incorrect. 2. Replace the CR1220 lithium cell on the
controller board

3. Replace and reprogram the control

board

HW46 10ms timer 1. Same action as HW45

inaccurate

HW47 H/W watchdog Not used: should not 1. Replace head 1. Replace head
occur assembly

H48 BASE Hi Amps1 Higher than expected 1. Check battery capacity and charge
current required from battery
battery 1.
2. Replace battery pack

3. Check motor calibration

4. Replace and reprogram the base board

HW48 BASE Base is receiving 1. Test head cable or replace

overspeed additional (noise) FDE
counts from the head. 2. Replace and reprogram the base board

H49 BASE Hi Amps2 Higher than expected 1. Check battery capacity and charge
current required from battery
battery 2.
2. Check motor calibration

3. Replace and reprogram the base board

HW49 BASE armed & Base armed but FDE 1. Test head cable or replace
moving counts detected,
indicating the plunger 2. Replace and reprogram the base board
is moving.
AVIDIA ERROR CODES
Code Error Text Explanation Actions

HW50 Remove Small monitor 1. Remove Rem 1. Remove Remote FW

Remote FW firmware upgrade Cable WCAS042
Cable cable detected.

H51 Volume left in End override switch 1. Manually retract the plunger away from
syringe has been activated the end override switch and press
but does not agree UNLOCK. The plunger should retract
with the plunger fully and reset the position count.
position.
2. Power the plunger to the end position
and check the end override switch is not
activated

3. Adjust if required

H52 BASE Watchdog 1. Replace and reprogram the base board

H53 Footswitch not Footswitch released 1. Retry endurance test with footswitch
pressed during endurance pressed
test.
2. Check footswitch cable for continuity

3. Replace and reprogram the base board

H54 Onboard Clock During startup, the 1. Go to Options, reset the clock and cycle
stopped real time clock on the power
controller board did
2. Check for damage to the control board
not change.
caused by the acrylic shield for the
plunger lock solenoid

3. Replace and reprogram the control

board

H55 Syringe Sensor Syringe sensor value 1. Check for open circuit sensor cable by
Lo has dropped to zero. monitoring value in Self Test mode while
moving the plunger manually

2. Check connections through the solenoid

and position boards before replacing the
syringe sensor cable assembly. There is
significant disassembly required, and is
best done at workshop level

H56 Syringe Sensor Syringe sensor value is 1. Check for short circuit sensor cable as in
AVIDIA ERROR CODES
Code Error Text Explanation Actions

Hi going high. H55

H60 5VON Supply < 5VON is the low 1. Replace and reprogram the control
4.5V power supply for the board
head wakeup circuit.

H66 START_SW- The start switch 1. Check handswitch or footswitch cable

BRAKING cannot be detected. for damage
Without a small
monitor, either a 2. Check connections on base board
footswitch or
handswitch must be
connected.

H67 END switch Plunger is too far 1. Manually retract plunger and then press
forward. UNLOCK

2. The end limit switch may need to be

adjusted if this issue continues

H69 5V Supply Out 5V supply on the 1. Disconnect motor encoder from the
of Range controller board is low controller board. If this fixes the
(<4.5V). problem, replace the entire head

2. Replace and reprogram the control

board

H70 12V Supply < Regulated 12V for the 1. Connect mains power to first eliminate
11V back board is low. low battery capacity

2. Replace and reprogram the base board

H71 STARTPOS- Plunger has retracted 1. Manually move the plunger forward and
retract too far. then press UNLOCK

2. The startpos switch will need to be

adjusted if activated during normal
retraction

H72 Please turn Error in motor 1. Run motor calibration test and correct
motor calibration detected. as required
AVIDIA ERROR CODES
Code Error Text Explanation Actions

H79 BASE FDE Base is not receiving 1. Test head cable by checking pin-to-pin
expected FDE counts. continuity

2. Replace and reprogram the base board

H80 Locked but Front housing is open 1. Press UNLOCK

Open but injector is locked.
2. Check front housing latch detect and
sensor for housing closed

H81 Auto Power Off Failed to power off 1. Check setting of Auto Off option in
Fail automatically. service mode (should be enabled)

2. Check time in Options menu is set

correctly

3. Replace and reprogram the control

board

4. Ensure jumper not installed on JP7 on

control board (PA0204)

H84 Motor Overrun Motor overrun by 1. Check motor calibration

more than 1 mL.
2. Replace the drive board

H85 Speed Overrun Overspeed by more 3. Check motor calibration

than 5mL/s.
4. Replace the drive board

H86 Check BASE Battery voltage high 1. Relays may be jammed closed on base
Relays (over 24 V). board

2. Replace and reprogram the base board

H87 BASE time Injection ran over 1. Test head cable or replace
overrun time according to
base monitoring 2. Replace and reprogram the base board

H89 BASE volume Over volume injection 1. Test head cable or replace
overrun according to FDE
counts received by 2. Replace and reprogram the base board
base.