Darryl J.

Pipkin
darrylpipkin@gmail.com
972-922-9172

PROFESSIONAL SUMMARY:

As a highly skilled, results-driven professional with proficiency in technical product management across
government defense and commercial engineering disciplines. I collaborate closely with stakeholders to deliver
secure global enterprise solutions as effectively as possible. My professional experience includes the following
international multi-program management skills:

 Agile Coach  SAFe Program Consultant 4.6  Program Increment Planning

 Release Train Engineer  Certified SAFe 4 Practitioner  Strong Conflict Resolution Skills
 Product Owner  Certified Scrum Professional  Strong SDLC Experience
 Scrum Master  Certified Scrum Master  International SW Training
 Program Manager  Secret Clearance  Scale Agile Experience
 Project Manager  Risk Management  Team Foundation Server

 Summarize PI Objectives into Program Objectives and publish them for visibility and transparency
 Work with account executives and service line manager on new business implementations
 Implement Scaled Agile and DevOps practices to develop rapid solution delivery pipelines.
 Highly effective change agent, improving product development practices that yield higher value solutions
 Utilize Scale Agile practices to help the team increase their velocity by 63% within the first year
 Reduced error rates 42% over 24 months after implementing Test Drive Development practices
 Leverage excellent conflict resolution skills to resolve complex problems under highly stressful situations
 Enforce Kanban principles throughput cycle time increased by 23% over the last 18 months

EMPLOYMENT HISTORY:

Perspecta, Plano, TX 05/ 2016 – Present

Release Train Engineer, Agile Coach

 Summarize PI Objectives into Program Objectives and publish them for visibility and transparency
 Work with account executives and service line manager on CLIN implementations
 Reduce government accreditation failures by 50% over a six-month period.
 Develop program-level ceremonies (PI Planning, SPS, Daily Standup, Portfolio Council & PO calls)
 Lead online onboarding portfolio training sessions for Scrum Master, Product Owner and Vendors.
 Serve as an effective change agent in creating transparency using metrics to initiate and drive positive change
 Coach Agile Release Trains (ARTs) and Agile Teams in a relentless improvement of value deliver.
 Leverage excellent conflict resolution skills to resolve complex problems under highly stressful situations.
 Develop information dashboards to provide progress tracking for executive and team management.

NECAM, Irving, TX 01/ 2015 – 01/2016

Release Train Engineer, Product Management

 Summarize PI Objectives into Program PI Objectives and publish them for visibility and transparency
 Utilized Agile Scrum mythologies to help the team increase their velocity by 63% within the first year.
 Conduct Scrum ceremonies PI Planning, Sprint Planning Sessions, Daily Standups, and Retrospectives.
 Lead weekly Product Owner sync and Scrum of Scrum sessions
 Developed and provide Agile metric (burn-down, burn-up and velocity) to numerous teams to track progress
 Led continual improvement programs that exceed client’s benchmarks on core and top selling products.
 Led sampling and feedback sessions with senior executives, stakeholders and franchisees.
 Actively improved quality and simplify execution at retail outlet level by improving product quality.
 Managed teams to higher levels of maturity to maintain a sustainable solution delivery pace.

iSIGHT Partners, Dallas, TX 02/ 2013 – 01/2015

Agile Product Manager, Scrum Master

 Reduced software error rates 42% over 24 months implementing Test Drive Development practices.
 Drove cybersecurity requirements into the development of enterprise solutions.
 Developed team features and users stories, while leading multiple engineering teams
 Track and manage product and story backlogs.
 Developed and implemented scrum methodology and mentor training programs
 Managed product development life cycle deliver against contractual commitments.
 Ensured clear communications across teams to maximize workflow efficiency.
 Leveraged cross-platform collaboration practices to deliver enterprise solution

Capital One, Plano, TX 05/2012 – 01/2013

Agile Project Manager, Scrum Master

 Managed multiple data migration project teams from concept to delivery simultaneously.
 Monitored the development progress throughout each sprint to ensure project was within scope and budget.
 Facilitated cross-team planning sessions to improve solution delivery cycle time across 3 corporate locations.
 Drove escalated impediments to closure when necessary to meet contractual commitments.
 Implemented scorecards, budget forecast and graphical dashboards to track team performance.

DynCorp International, Ft Worth, TX 01/2007 – 3/2012

Director, Program Management

 Managed the Software Development Life Cycle of a global logistical application by military contractors.
 Presented complex application training material to internal client base throughout Afghanistan and Kuwait.
 Managed level 1 and 2 global logistics application support team for international government clients.
 Gathered application requirements from remote (in-country) locations application upgrades.
 Collaborated with stakeholders to drive new upgrades of web base logistic applications.
 Develop and facilitate release planning and program road mapping
 Improved numerous team’s velocity by incorporating capacity planning into quarterly planning sessions.
 Implemented SharePoint team sites to track international government projects. .

IBM, Farmers Branch, TX 02/2004 – 01/2007

Sr. Manager, Program Management

 Communicated at all levels of the organization including IT and customer senior management.
 Defined and managed the deliverables of all teams to meet engagement objectives and budget.
 Maintained relationships with key executives, and a network affiliates.
 Managed risk, quality, timeline, and budget of the Success Factors implementation.
 Managed program plan and roadmap for assigned clients.
 Planned and facilitated steering committee meetings.
Get Moving Today (GMT), Dallas, TX 07/2003 – 02/2004
Managing Director, Program Management

 Managed multiple web-based solutions to small and medium size companies.

 Managed concise technical specifications for the development of web portal.
 Led multiple projects currently to meet corporate objects.
 Implemented turnkey self-service solutions delivering complex solutions leveraging video tutorials.
 Restructured a three-shift support resulting in a 50% increase in productivity.
 Led employee training resulting in a 85% increase in customer satisfaction.
 Resolved international client issues and report status to the CEO on a weekly basis.

Global Integrity, Austin, TX 05/2001 – 07/2003

Founder & CEO, Consulting Firm

 Provided ecommerce consulting solutions to a national client base drive $5M+ in revenue.
 Successfully identified ecommerce opportunities commercial clients through market research.
 Produced client business plans, scope documents, implementation plans, client training.
 Initiated policies and procedures resulted in more efficient controls of subcontractors.
 Developed projects plans that reduce product development cycle time and operational expenses.

IBM Austin / Dallas, TX 09/1987 – 05/2001

Sr. Manager, Project Management

 Implemented programs that reduce production failures by 45% in 10 months for 500 DELL employees.
 Developed projects to reduce operating expenses, assembly cycle time, and increase product profit margins.
 Reduced call center operations cost by 41.4% for e-support while increasing productivity.
 Led global videoconference calls between development and clients to resolve application issues.
 Generated frequently asked questions (FAQs) videos to respond 50% faster to technical questions.

Computer Science Corporation (CSC), Houston, TX 05/1985 – 09/1987

Sr. Software Engineer

 Led a team of build/test engineers to create space shuttle software at NASA’s Johnson Space Center.
 Validate over 7 million lines of space shuttle code at NASA for numerous secret flights for two years.
 Built, test and support all software for the command and payload bay modules.
 Developed test scenarios, test cases, and test scripts for verification of system accuracy.
 Worked collaboratively and cross-functionally to validate space shuttle command module software.
 Communicated at all levels of the organization including IT and client’s senior management.
 Conducted meetings with mission control console operators to quickly resolve errors during shuttle flights.

EDUCATION / CERTIFICATION / US PATENT / PUBLICATIONS:

BS, Computer Science/Business Management, Kennedy Western University

 Certified SAFe® 4 Program Consultant – Scaled Agile Inc. – Certification ID: 83281659-5901
 Certified SAFe 4 Practitioner – Scaled Agile Inc. – Certification ID: 48385619-2320
 Certified Scrum Professional – Scrum Alliance.org - Certification ID: 000555075
 Certified Scrum Master – Scrum Alliance.org - Certification ID: 000555075
 Secret Clearance - Department of Defense
 United States Patent: 5481714A
o Method and system for installing an operating system with voice input feature
 21 IBM Technical Publication: From 1987 to 2001