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crucial role of integrating social and economic very little research has so far been conducted on
sustainable benefits to stimulate employment strategy. organizational misbehaviors and non- compliance in
Supplier evaluation is a management activity whose purchasing and supply management. Supplier
primary aim is acquiring information to analyze and to assessment functions are employed as a vital
manage supplier relationships and supply situations. instrument for achieving economic, social and other
The process entails the simultaneous consideration of objectives. However, it is regrettably an area
a number of critical supplier performance features that vulnerable to mismanagement and corruption.
include price, delivery lead-times, and quality. The In Kenya, supplier assessment practice accounts for
importance of supplier assessment is evident from its 60% of its budget expenditure (Aketch, 2005).
impact on firm performance and more specifically on Supplier assessment plays a critical role in the Kenyan
final product attributes such as cost, design, economy and is an important factor in economic
manufacturability, quality, and so forth. Supplier’s growth. The Kenyan economy at the moment is
financial condition need to be evaluated at the earliest experiencing growth with the public as well as the
stages of supplier appraisal. Some purchasers view the private sectors being engaged in numerous
processes as a prescreening exercise that a supplier development building and construction projects with
must pass before a detailed evaluation process can expected socio-economic and governance impacts
begin (McDonnell, 2016). (Ministry of Roads, 2013). Since the supplier
In Malaysia The supplier assessment has a tremendous assessment of projects contributes a significant
impact on the economic, social, political and legal proportion of a country’s economic growth in terms of
environment (CIPS, 2012). Supplier assessment of jobs creation and provision of infrastructure services,
services, goods and works on average, accounts to an non-performance in terms of cost, time and quality to
estimate of 15 per cent of the gross domestic product completion results in delayed economic growth
(GDP) worldwide. McDonnell (2016) in their study on (Baradyna, 2008).
organizational factors and their impact on project Studies conducted in Kenya indicate that public
performance reported that the new era of project construction projects face myriad of challenges; Afred
management has tendency to move away from the (2008) affirmed that supplier assessment of works
linear and predictable practice in projects to one that suffers from irregularities in the selection process of
embrace the complex nature and role of the human contractor that could be linked to, stalled projects,
element and interrelations. This tendency makes delay in project completion, cost overrun, and poor
projects to be complex nonlinear systems. quality of work. Odhiambo and Kamau (2003) asserts
In the European Union (EU), supplier assessment legal ,the root cause for these inefficiencies over many years
framework set out the rules under which contracts is persistent lack of compliance with procurement
must be awarded. It has its roots in principles set out procedures that ensure competition, fairness, cost
in the Treaty of Rome of 1957. Under this treaty effectiveness, and transparency in the procuring
primary provisions as well as secondary provisions process.
(directives and regulations) rule supplier assessment. The Kenya Urban Roads Authority (KURA) is a State
According to EU rules, public sector procurement Corporation established under the Kenya Roads Act,
must follow transparent open procedures ensure fair 2007, with the responsibility for the Development,
conditions of competition for suppliers (Menoka, Maintenance, rehabilitation and management of urban
2014). Though projects incorporate other elements roads in Kenya. KURA manages and maintains all
such as technology, tools, methods and models, the road works on urban roads in cities and major
human element can be characterized as the most municipalities. KURA’s Functions include
important element in projects. All organizational constructing, upgrading, rehabilitating and
factors can be seen as various manifestations of the maintaining Roads under its control; controlling urban
human element. road reserves and access to roadside developments;
In South Africa, procurement functions were implementing roads policies in relation to urban roads;
mentioned as one of the weakness that contributed to Ensuring adherence by motorists to the rules and
the impasse to employment as a strategic tool (Pooe, guidelines on axle load control prescribed under the
Mafini & Makhubele, 2015). There are deviations of Traffic Act and under any regulations under this Act;
human behavior in relation to compliance. However and performing such other functions related to the
Grimm, Hofstetter and Sarkis (2016) contended that
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implementation of the Roads Act as may be directed supplier assessment practices that affect performance
by the Minister. of roads construction projects with a focus on KURA.
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and that this will lead to successful projects and business. Then suppliers with poor financial health
successful organizations (Smith, 1976). will not have resources to invest in plant, equipment,
Competence is generally accepted, however, as or research necessary for long-term performance
encompassing knowledge, skills, attitudes and improvements. Thirdly, the supplier may become so
behaviors that are causally related to superior job financially dependent on purchaser. Lastly, financial
performance. Spencer and Spencer (1993) stated that weakness seems to be an indication of underlying
professional competence in project management is problems (McDonnell, 2016).
attained by combination of knowledge acquired from PPOA (2010) equitably refers supplier appraisal to
training and its subsequent application and other skills prequalification of suppliers where prequalification
developed in the course of work. Previous should be done against a pre-set criteria and in various
management studies have investigated the impact of ways; bidders first bid to prove their qualification and
competency on performance. Dainty (2004) argued are then short-listed for tendering; Qualification as
that for a competency based performance model for part of the bidding; where bidders are presenting
construction project managers where managerial documentary evidence in their bids but in such cases,
behavior input is appraised and nine performance the evaluation of the qualification of the bidders is
indicators for PM competency are developed to done separately (technical and financial evaluations);
comprise team building and leadership. Post-Qualification: where bidders presents statements,
Dainty (2004) added that performance indicators for of qualification as required by the bidding documents
PM competency comprise decision-making, mutuality on their qualification and these statements are verified
and approachability, honesty and integrity, by the procuring entity after evaluation and
communication, learning, understanding and recommendation of the contract award but before the
application, self-efficacy, and maintenance of external contract is awarded.
relations. In the context of road infrastructure project Procuring entity has a responsibility to clearly state
management; it is assumed that if the project manager any qualification criteria in the pre-qualification to
and the project team have all the required competence ensure that bidders provide documentary evidence to
for the work then the project implementation will be certify their qualifications (PPOA, 2010). Mamavi,
successful. Nagati, Pache, and Wehrle (2015), submit that it is
generally accepted that the major goals in any supply
Supplier Assessment and Performance of are budget, schedule and quality. The overall success
Construction Project of a supply includes meeting goals related to cost,
According to JalaliNaini et al., (2012), suppliers are schedule, quality and safety. Therefore, the objective
one of the major players in the supply chain and the of taking all the required precaution and due process
services they render are critical to the quality of the in the selection of supplier to execute a supply tender
end product as well as meeting cost and time targets. is to ensure performance of the supply in relation to
A good supplier is expected to supply on time, within the above-mentioned variables. The financial stability
budgeted cost and to the desired level of quality. This will equally reflect on the ability of suppliers to meet
is because the quality of a product to a large extent the current contract with the purchaser and to ensure a
depends on the skills and experience as well as the secure future flow of supplies. The financial records
competence of the producing agents. Thus, in the may also indicate the risk of delivery or quality
construction industry where many players are problems and more disruptions to supply and more
involved, the procedure and process of determining complex legal issues if a supplier becomes insolvent.
participants most especially the suppliers must be such According to Berjis (2012) the assessment of tenderers
that emphasize their skills (Omanga, 2017). is carried out on the basis of ten key pre-selection
According to the Chartered Institute of Purchasing and criteria. They are finance, human resources,
Supplies (2012) financial status and stability are organization and management, project specific
measured by factors such as profitability, cash flows requirements, past experience, past performance,
management, assets owned, debts owed among other technology, quality system, health and safety system,
factors. The financial criterion is important since and equipment. Weightings are assigned to represent
selection of a supplier with poor financial conditions the importance of these criteria and different scores are
presents a number of dangers to the purchaser. To start assessed for each criterion. The sum of the products of
with, is the danger that the supplier will go out of
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the weight and the score for each criterion form the procurement exercises. Quality appraisals and cost of
multi-criteria scoring model for suppliers’ selection. product/services were considered as supported by
According to Ratanya (2013), prequalification process 84.9% of the respondents. Production capacity
provides suppliers with the opportunity to differentiate assessment was considered as supported by 80.8% of
themselves from their competitors and to impress the respondents. Human resource assessment, 63.0%,
clients and consultants to have a place in their tender organizational structure appraisal 61.6%,
list. Considerable goals that could be achieved by organizational past performance, was less considered.
effective suppliers’ selection through prequalification The findings also supported that supplier appraisal
process include economic cost and value for money. enabled the organization to effectively manage
Kipkorir (2013) asserts that huge proportion of supplier assessment.
national resources could be salvaged through effective Mungai (2014) established that site visits and use of
suppliers’ selection especially using modalities of reference checks were the most common ways of
prequalification. Mwichigi and Waiganjo (2015) also appraising suppliers. He also established that the
opine that with the emergence of modern approaches supplier appraisal practices determine how the
in suppliers’ selection through prequalification, there supplier performs in the supply of goods and
has been a trend away from a lowest price wins services. The results indicated that there was a strong
principle to a multi criteria selection approach. positive relationship (r=0.673) between supplier
Kiruri (2013) in her study concluded that, supplier appraisal criteria and procurement performance.
appraisal is a practice highly adopted in the Weighted model was the most popular model used to
procurement of goods and services for which the appraise suppliers and further acknowledged that
criterion used in supplier appraisal varied depending good supplier appraisal model should provide
on the nature of goods and services being procured. In structures and discipline to the evaluation process,
Kiruri’s (2013) findings 100% of the respondents in-order to avoid selection of unqualified suppliers
strongly agreed that financial and technical capability and reduce subjectivity during the evaluation.
appraisals were given highest priority in all
In addition, owing to the undocumented number of The researcher systematically selected every 10th
beneficiaries of KURA projects, the study sampled motorist using the busiest roads in the regions and
approximately 10 motorists in each of the 11 regions. request them to participate in the answering the data
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collection instrument. The researcher did not coerce in identification of errors in data collection
the respondents to participate and whenever the instruments and make necessary adjustment in order to
respondents decline to participate the immediate next ensure valid and reliable data was collected. Pilot
motorist was requested to participate and the process study was conducted among Kenya Rural Roads
of picking every 10th motorist resumed until 10 Authority employees to test the reliability and validity
beneficiaries are achieved in every region. As such the of the questionnaire. This was undertaken to test the
study sampled 110 beneficiaries of KURA projects in reliability and validity of data collection instruments
the 11 regions. Accordingly the total sample size was (Sekeran, 2003).
296. Validity refers to the extent to which an instrument
measures what is supposed to measure. Data need not
Data Collection Instruments only to be reliable but also true and accurate. If a
Data collection instrument is a tool that specifies and measurement is valid, it is also reliable (Joppe, 2000).
objectifies the data collecting process, instruments are The content of validity of the data collection
usually written and may be given directly to the instrument was determined through discussing the
subject to collect data or may provide objective research instrument with the research experts in the
description of the collection of certain types of data. University. The valuable comments, corrections,
According to Mugenda and Mugenda (2012), a suggestions given by the research experts assisted in
researcher needs to develop instruments with which to the validation of the instrument. The content of the
collect data. The most commonly used instruments responses given by the respondents were checked
are: questionnaires, interview schedules, observational against the study objectives. Evidence of content
forms and standardized tests. This study utilized a relevance, representativeness and relevance to the
research questionnaire and secondary data collection research variables indicated that the research
sheet as the main primary data collection research instruments are valid (Joppe, 2000).
instruments. Questionnaires are a series of written Reliability refers to the consistence, stability, or
questions on a topic about which the respondents’ dependability of the data. Whenever an investigator
opinions are sought. The main purpose of the measures a variable, he or she wants to be sure that the
questionnaire is to communicate to the respondents measurement provides dependable and consistent
what is intended and to elicit desired responses in results (Cooper & Schindler, 2011). A reliable
order to achieve the research objectives. measurement is one that if repeated a second time
The questionnaire composed of both open-ended and gives the same results as it did the first time. If the
closed-ended questions with the close ended section of results are different, then the measurement is
the instrument utilizing an ordinal scale format. The unreliable (Mugenda & Mugenda, 2012).
ordinal format was used because according to Kiess Pilot study was conducted in KERRA and KeNHA
and Bloomquist (2009) this format yields equal- headquarters. To measure the reliability of the data
interval data, a fact that allows for the use of more collection instruments, an internal consistency
powerful statistical tools to test research variables. technique using Cronbach's alpha was applied
Questionnaires are preferred because according to (Mugenda & Mugenda, 2012). Cronbach's alpha is a
Dempsey (2003) they are effective data collection coefficient of reliability that gives an unbiased
instruments that allow respondents to give much of estimate of data generalizability (Zinbarg, Revelle,
their opinions pertaining to the researched problem. Yovel & Li, 2005). An alpha coefficient of 0.70 or
According to Kothari (2008) the information obtained higher indicated that the gathered data are reliable as
from questionnaires is free from bias and researchers they have a relatively high internal consistency and
influence and thus accurate and valid data were can be generalized to reflect opinions of all
gathered. respondents in the target population (Zinbarg et al.,
2005).
Pilot Study
According to Dempsey (2003) pilot study is the Data Processing and Analysis
process of conducting preliminary test of data The raw primary data collected was coded prior to
collection instruments in order to eliminate data being input into SPSS statistical analysis software.
collection problems that may led to low data validity Once coded, the data was then cleaned to ensure
and reliability. Pilot study was thus conducted to help accuracy and completeness of the information
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obtained. The data collected was purely quantitative α represents constant term
and it was analyzed by descriptive analysis. The use of β, β1,
structured questionnaires contributed towards x1 represents supplier assessment
gathering of both quantitative and qualitative data. έ represents error term
Descriptive statistics method was applied to analyze
quantitative data where data was scored by calculating 4.0 Findings and Discussions
the frequencies and percentages. This was done using Response Rate
Statistical Package for Social Sciences (SPSS) A sample of 296 respondents was selected to
computer software version 21.0. SPSS is considered participate in the study and the response rate obtained
appropriate since it allowed the researcher to follow was 266 respondents which translated to a response
clear set of quantitative data analysis procedures that rate of 89.9%.
leads to increased data validity and reliability and Pilot Test Results
demonstrates the relationship between the research The study conducted a pretest among Kenya Rural
variables. SPSS also assisted in producing frequency Roads Authority (KeRRA) employees in Nairobi to
tables for descriptive analysis. test the reliability and validity of the questionnaire.
Inferential statistics was applied through use of chi Table 4.1 shows the results. From the pretest, all the
square tests and multiple regression analysis. The alpha values were more than 0.7 as indicated in Table
calculated Chi-square was computed and then 4.1. Supplier assessment had Cronbach’s alpha value
compared with the critical points of the theoretical of 0.740 while project performance in KURA had
Chi-square distribution to produce an estimate of how Cronbach’s alpha value of 0.722. Accordingly, all the
likely or unlikely this calculated value was if the two Cronbach alpha values were found to be above 0.7 and
variables were in fact independent. Any decision to therefore the construct was found to be acceptable.
reject the null hypothesis was based on the probability Based on results in Table 4.1 it is clear that the
or the observed significance level. If the analysis finds research instrument was reliable with Cronbach’s
that the null hypothesis (i.e. that the coefficient of alpha value of above 0.7.
interest does not in fact equal zero), then that variable
had a significant effect on the dependent variable (Y).
The regression model adopted was;
y = α + β1X1 + έ……………..equation 3.1 Table 4.1 Reliability Analysis Results
Where;
y represents project performance
Variables Cronbach's Alpha Number of Items Comments
Supplier assessment 0.740 5 Accepted
Project performance 0.722 4 Accepted
From the results depicted in Table 4.2, 150 of the Age Brackets
respondents that participated in the study were male
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The study also ensures that the age bracket of the years old and hence they were experienced to give
participants was distributed evenly. The results are as accurate data sought in the study. Eighty five of the
depicted in Table 4.3. respondents indicated that their ages were above 55
years, 67 of them were aged between 36 and 45 years.
Table 4.3 Age Brackets of the Respondents In addition, 13 of the responses comprised of
Age Bracket Frequency Percent respondents whose ages were between 26 and 35 years
while a minute proportion (3) of the respondents were
18-25 years 3 1.1
between 18 and 25 years. The results demonstrated
26-35 years 13 4.9 that the respondents are well distributed in terms of
36- 45 years 67 25.2 age hence different views across varying ages are
46-55 years 98 36.8 accounted. This is in accordance with Patel and Vyas
Above 55 85 32.0 (2011) who pointed that age of the employees is an
years important factor in an organization as it gives an
Total 266 100.0 implication that employees who have advanced ages
in an organization are likely to have relevant
From the study, 98 of the respondents (making up knowledge of the procurement and project
36.8%) indicated that they were between 46 and 55 performance aspects that are considered in an
organization.
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engineers, assistant engineers, chief officers’ Supplier assessment
corporate, chief officers’ legal, chief officers’ human The study sought to establish the effect of supplier
resource and administration, senior ICT officers and assessment on performance of road construction
senior auditors. This implies that all categories that projects in KURA. In this regard the respondents were
were targeted by the study were involved and that the asked to show their level of agreement with various
findings are not biased hence representative of the statements regarding supplier assessment and road
various departments’ views sought by the study. construction performance. The results are presented in
Descriptive Statistics Table 4.5.
This section analyzes the descriptive data gathered by
the study on supplier assessment and performance of
road construction.
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These findings indicated that supplier assessment aim is acquiring information to analyze and to manage
process helps determine the potential suppliers, supplier relationships and supply situations. The
establish the successful bidder of the given tender and process entails the simultaneous consideration of a
preparation of purchase order forms and documents number of critical supplier performance features that
for efficiency in road construction. The main purpose include price, delivery lead-times, and quality. The
of bid evaluation is to determine the best responsive importance of supplier assessment is evident from its
bid, in accordance with the evaluation and selection impact on firm performance and more specifically on
methodology specified in the solicitation document, final product attributes such as cost, design,
among the bids submitted before the bid closing time manufacturability, quality, and so forth.
on the date specified in the bid solicitation. In their
study, JalaliNaini et al., (2012) also established that Performance of Road Construction
suppliers are one of the major players in the supply This section presents the findings and discussion on
chain and the services they render are critical to the dependent variable, performance of road construction.
quality of the end product as well as meeting cost and Accordingly, the respondents were provided with
time targets. various aspects of performance of road construction
and asked to rate their levels of agreement.
Dobos and Vörösmarty (2012) argued that supplier
evaluation is a management activity whose primary
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Variables Correlations
of
Performa
assessme
Supplier
projects
road
nce
nt
Performance of road construction Pearson Correlation 1
projects
Sig. (2-tailed) .
Supplier assessment Pearson Correlation .526 1
Sig. (2-tailed) .032 .
Coefficient of determination explains the extent to the R2. This therefore means that other factors not
which changes in the dependent variable can be studied in this research contribute 23.4% of the
explained by the change in the independent variables performance of road construction projects of KURA.
or the percentage of variation in the dependent The Analysis of variance (ANOVA) was used to
variable (performance of road construction projects) determine whether there was a regression relationship
that is explained by all the independent variables between the study variables. The F-ratio in the
(supplier assessment). The independent variables that ANOVA table tested whether the overall regression
were studied, explain 76.6% of the performance of model was good and fit for the data. The results
road construction projects of KURA as represented by obtained are presented in Table 4.9.
The coefficients in Table 4.10 answer the regression units. The data findings analyzed also shows that
equation relating the dependent and the independent taking all other independent variables at zero, a unit
variables. The table indicates that all the variables had increase in supplier assessment will lead to a 0.755
a significance value less than 0.05 thus confirming the increase in performance of road construction projects
significance of the results. Also, from the table, all the of KURA.
variables indicated a positive coefficient indicating a
positive relationship between the dependent and Chi Square Tests
independent variable. The analysis gave rise to the The study used Chi-square statistics to identify the
following model: relationship that is derived from supplier assessment
Y=4.778+0.755X1 ………...…equation 4.1 practices and performance of road construction
The results shown in Equation 4.1 reveal that, holding projects by KURA. The Chi Square Test results are
the predictor variables constant, the performance of shown in Table 4.115.
road construction projects of KURA would be 4.778
The null hypothesis for supplier assessment was that The study found that supplier assessment affects
‘supplier assessment has no significant effect on performance of road construction projects in KURA.
performance of road construction projects in KURA’ From the results, supplier assessment provides
the chi-square test was used to determine whether possible source of suppliers for KURA, due diligence
there is a significant difference between the expected is conducted to prospective successful bidder prior to
frequencies and the observed frequencies in one or award of tender, evaluation report are based on criteria
more categories. According to the chi-square tests, the stipulated in the bidding document and preparation of
chi -square analysis showed a value of 37.344 at 3 purchase order form and the appropriate order
degrees of freedom. This value was more than P value documents. In addition, there was neutrality on that
of 0.007. Therefore, the null hypothesis was rejected. successful bidder's price verified against market prices
From the chi- square results above, a Pearson Chi- prior to award. The regression analysis revealed that a
square value of 37.344 was established at p=0.001. unit increase in supplier assessment will lead to a
The chi-square value was less than the p-value proportional increase in performance of road
(p<0.05) hence the study rejected the null hypothesis. construction projects of KURA.
This depicts a significant relationship between
Conclusions
supplier assessment and performance of road
The study deduces that supplier assessment process
construction projects by KURA.
helps determine the potential suppliers, establish the
5. Summary, Conclusions and Recommendations
successful bidder of the given tender and preparation
Supplier assessment
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of purchase order forms and documents for efficiency A Need for Improved Supply Chain
in road construction. From the findings, it is clear that Integration? Journal of Survey Structural,
suppliers are one of the major players in the supply 22(1), 20-29.
chain and the services they render are critical to the Dempsey, B. (2003). Research Methods, Fourth
quality of the end product as well as meeting cost and Edition. New York: Pearson Publishers
time targets. Dobos, I., & Vörösmarty, G. (2012). Green Supplier
assessment and Evaluation using DEA-Type
Recommendation Composite Indicators. International Journal
The study recommends that the management of of Production Economics, 15(7), 273-278.
KURA should integrate their human resources and Green, P & Tull, C (2009). Research Methods. (3rd
capabilities efficiently to enhance material control and Edition). New York: Pearson Publishers.
also adopt the material control models developed to Jalali, Naini, S. G., Aliahmadi, A. R., & Jafari-
align with their operations and beneficiaries’ Eskandari, M. (2011). Designing a Mixed
expectations, since ssupplier assessment is a critical Performance Measurement System for
function that helps to improve project performance in Environmental Supply Chain Management
KURA. using Evolutionary Game Theory and
Balanced Scorecard: A Case Study of an
Auto Industry Supply Chain. Resources,
Suggestions for Further Studies
Conservation and Recycling, 55(6), 593-603.
This study suggests that another similar study could be
carried out to investigate influence of supplier Jeptepkeny, P., (2015), Effects of Procurement
assessment and performance of public projects in Procedures on project performance: A case
study of light construction projects at Kenya
Kenya.
Ports Authority, Mombasa, European
Journal of Logistics Purchasing and Supply
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