Index to HP Service Qualificati

Europe, Middle East and Africa only path

Upgrade path

Commercial Printing Product Track

Recommended Pre-requisite curriculum
HP LaserJet Recommended Prerequisite WBTs
AiO Mono Laser - Product Line MA
TPS Mono LaserJet Service Qualification (M2727, M1522 MFP)
TPS Mono LaserJet Service Qualification (P2015, P2035, P2055, Pro 400 M401, Pro 400 MFP M425)
Personal Mono Laser - Product Line 8A
TPS Mono LaserJet Service Qualification (P2015, P2035, P2055, Pro 400 M401, Pro 400 MFP M425)
Shared Mono Laser - Product Line PQ
HP LaserJet 2400 Series & P3005 Service Qualification
HP LaserJet 5200 Series Service Qualification
VEP Mid Mono LaserJet Service Qualification (4250, 4240, 4350, P4015, P4014, P4515, M601/602/603)
VEP Low-End Mono LaserJet Service Qualification (P3015, Enterprise 500 MFP M525, Enterprise 500 MFP M525c, Pro 500 MFP
Printer-based Mono MFPS - Product Line C5
VEP High-End Mono LaserJet Service Qualification (9040, 9050, M9040/9050 MFP)
HP LaserJet M3027 & M3035 MFP Service Qualification (Europe, Middle East, Africa and Americas)
HP LaserJet M5025 & M5035 MFP Service Qualification (Europe, Middle East, Africa and Americas)
VEP Low-End Mono LaserJet Service Qualification (4345 MFP, M4546 MFP, M4555 MFP)
VEP Low-End Mono LaserJet Service Qualification (P3015, Enterprise 500 MFP M525, Enterprise 500 MFP M525c, Pro 500 MFP
Multi-Functional Printer (Other) - Product Line MC
HP Digital Sender 9200 C Service Qualification
Personal Color Laser - Product Line LY
TPS Color LaserJet Service Qualification (CM1312 MFP, CP2020, CP2025, CM2320 MFP, Pro CM1410, Pro 300-400 color M351-M
AiO Color Laser - Product Line T2
TPS Color LaserJet Service Qualification (CM1312 MFP, CP2020, CP2025, CM2320 MFP, Pro CM1410, Pro 300-400 color M351-M
Shared Color Laser - Product Line AK
HP Color LaserJet 9500 Series Service Qualification (Europe, Middle East, Africa and Americas)
TPS/VEP Low-end Color LaserJet Service Qualification (3600, 3800, 3000, CP3505, CP3525)
VEP High-End Color LaserJet Service Qualification (CP6015, CP6040 MFP, CP6030 MFP)
VEP High-End Color LaserJet Service Qualification (4005, 4700, 4730 MFP, CM4730 MFP)
VEP Mid Color LaserJet Service Qualification (CP4520, CP4020, CM4540 MFP)
HP Color LaserJet Enterprise CP5520 Series Printer Service Qualification
HP Color LaserJet Professional CP5220 Service Qualification (Europe, Middle East, Africa, Asia, Pacific & Japan)
TPS/VEP Low-end Color LaserJet Service Qualification (CM3530, Enterprise 500 color MFP M551, Enterprise 500 color MFP M5
Printer-based Color MFPS - Product Line ST
HP Color LaserJet 9500 MFP Service Qualification
TPS/VEP Low-end Color LaserJet Service Qualification (3600, 3800, 3000, CP3505, CP3525)
VEP High-End Color LaserJet Service Qualification (4005, 4700, 4730 MFP, CM4730 MFP)
VEP Mid Color Laserjet Service Qualification (CP4520, CP4020, CM4540 MFP)
TPS/VEP Low-end Color LaserJet Service Qualification (CM3530, Enterprise 500 color MFP M551, Enterprise 500 color MFP M5

Designjet Product Track

Required Pre-requisite and Recommended Pre-requisite curricula
HP Designjet Required Prerequisite WBTs
HP Designjet Recommended Prerequisite WBTs
Designjet - Product Line 30
HP Designjet 1000 Series Service Qualification
HP Designjet 400 Series Service Qualification
HP Designjet 4000, 4500 & Z6100 Series Service Qualification
HP Designjet 4500 MFP Service Qualification (Europe, Middle East, Africa and Americas)
HP Designjet 4520 HD-MFP Service Qualification
HP Designjet 5x0 & 800 Service Qualification
HP Designjet cc800ps, 815 MFP, & 820 Service Qualification
HP Designjet 5000, 5100 & 5500 Series Service Qualification
HP Designjet Entry-Level Service Qualification
HP Designjet T1100 MFP Service Qualification (Europe, Middle East, Africa and Americas)
HP Designjet Z2100, Z3x00, Z5200PS, T6x0, T770 and T1xx0 Service Qualification (May 2010)
HP Designjet T1200 HD MFP Service Qualification
HP Designjet T1120 SD-MFP Service Qualification
HP Designjet T1120 HD-MFP Service Qualification
HP Designjet T2300 eMFP Service Qualification
HP Designjet 4xx0 (4020, 4520, 4000, 4500) Service Qualification
HP Designjet 4xx0 (4020, 4520, 4000, 4500), and Z6100 Service Qualification
HP Designjet 4xx0 (4020, 4520, 4000, 4500), Z6x00 and T7100 Service Qualification
HP Designjet Z2100, Z3x00, Z5200ps, T6x0, T7x0, T1xx0 (May 2011) Service Qualification
Scanners - Product Line 4X
HP Designjet Scanner Service Qualification (Europe, Middle East, Africa and Americas)
HP Scanjet N9120 Service Qualification
HP Scanjet 5000 & 7000 Service Qualification
HP Scanjet Enterprise 9000 Sheetfeed Scanner Service Qualification
HP ScanJet N6350 Service Qualification
HP Scanjet Enterprise 7000n Document Capture Workstation Service Qualification
HP Scanjet Enterprise 8500 Service Qualification
Scitex Low End - Product Line TW
HP Designjet L25500 Service Qualification
HP Scitex L65500, LX600 & LX8x0 Service Qualification
HP Scitex FB500 & FB700 Service Qualification
HP Scitex FB950 Service Qualification
HP Scitex LX600 & LX800 Service Qualification
HP Designjet L65500 Service Qualification
HP Designjet L26500 Service Qualification
HP Designjet Latex L28500 Service Qualification
IJ Enterprise Printers (Edgeline) - Product Line 9C
HP CM8060/50 MFP Service Qualification (Europe, Middle East, Africa and Americas)
 Curriculum title
Back to Index

HP LaserJet Recommended Prerequisite WBTs

Back to Index

Curriculum title

LaserJet Reference Courses Curriculum

Required ServiceONE
Product track Product line
tier
Back to Index

AK - Shared Color Laser

ST - Printer Based
Warranty, Specialist Color MFP's
Commercial Printing
and Expert
LY - Personal Color
Laser
Required ServiceONE
Product track Product line
tier
Back to Index

AK - Shared Color Laser

Warranty, Specialist Commercial Printing

and Expert
ST - Printer Based
Color MFP's

Required ServiceONE
Product track Product line
tier
Back to Index

AK - Shared Color Laser

Warranty, Specialist Commercial Printing

and Expert
Back to Index Warranty, Specialist Commercial Printing
and Expert ST - Printer Based
Color MFP's

Required ServiceONE
Product track Product line
tier

T2 - AiO Color Laser

Back to Index

Warranty, Specialist Commercial Printing

and Expert

LY - Personal Color
Laser

Required ServiceONE
Product track Product line
tier

Commercial Printing AK - Shared Color Laser

Back to Index

Warranty, Specialist
and Expert
Back to Ind
Warranty, Specialist
and Expert

ST - Printer Based
Commercial Printing Color MFP's

Required ServiceONE
Product track Product line
tier
Back to Index

ST - Printer Based Color

Commercial Printing MFP's

Warranty, Specialist
and Expert
Commercial Printing AK - Shared Color Laser

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist Commercial Printing AK - Shared Color Laser

and Expert

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist ST - Printer Based

Commercial Printing
and Expert Color MFP's
 Warranty, Specialist ST - Printer Based

Back t
Commercial Printing
and Expert Color MFP's

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist Commercial Printing AK - Shared Color Laser

and Expert

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist Commercial Printing AK - Shared Color Laser

and Expert

Required ServiceONE
Product track Product line
tier
Index
 8A - Personal Mono
Back to Index

Commercial Printing Laser

Warranty, Specialist
and Expert

Commercial Printing MA - AiO Mono Laser

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist C5 - Printer Based

Commercial Printing
and Expert Mono MFPS

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist Commercial Printing MA - AiO Mono Laser

and Expert
Back to In
Warranty, Specialist Commercial Printing MA - AiO Mono Laser
and Expert

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist C5- Printer Based

Commercial Printing
and Expert Mono MFP's

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist PQ - Shared Mono

Commercial Printing
and Expert Laser

Required ServiceONE
Product track Product line
tier
Back to Index

Commercial Printing PQ - Shared Mono Laser

Warranty, Specialist
and Expert
C5 - Printer Based Mono
Commercial Printing MFPS

Required ServiceONE
Product track Product line
tier
k to Index

Warranty, Specialist PQ - Shared Mono

Back to Index

Warranty, Specialist PQ - Shared Mono

and Expert Commercial Printing Laser

Required ServiceONE
Product track Product line
Back to Index

tier

Warranty, Specialist PQ - Shared Mono

Commercial Printing
and Expert Laser

Required ServiceONE
Product track Product line
tier
Back to Index

C5 - Printer Based
Mono MFPS
Warranty, Specialist
and Expert Commercial Printing

Required ServiceONE
Product track Product line
tier
Back to Index

Warranty, Specialist C5- Printer Based

Commercial Printing
and Expert Mono MFP's
Back to Index Warranty, Specialist Commercial Printing C5- Printer Based
and Expert Mono MFP's
Back to Index

Required ServiceONE
Product track Product line
tier
Commercial Printing PQ - Shared Mono Laser
Warranty, Specialist
C5 - Printer Based Mono
and Expert Commercial Printing MFPS
 Europe, Middle East and Africa o
Americas only path
All regions path
Upgrade path
Curriculum
m title
ID

***** For information and dates on ins

d Prerequisite WBTs PRLJREC

Curriculum
m title
ID

urses Curriculum CURLJREF

Products
Service Qualification SQ ID
Covered
CLJ 3000
CP3505
CLJ 3800
CP3525
CM3530
TPS/VEP Low-end Color LaserJet Service Qualification S538
(3600, 3800, 3000, CP3505, CP3525)

CLJ 2700
CLJ 3600

Products
Service Qualification SQ ID
Covered

CP6015

VEP High-End Color LaserJet Service

Qualification (CP6015, CM6040 MFP, S535
CM6030 MFP)
CM6030 MFP
CM6040 MFP

Products
Service Qualification SQ ID
Covered
CP4020
CP4025
CP4520
CP4525
VEP Mid Color LaserJet Service Qualification (CP4520,
SCLJCPM
CP4020, CM4540 MFP)
 VEP Mid Color LaserJet Service Qualification (CP4520,
SCLJCPM
CP4020, CM4540 MFP)
CM4540 MFP

Products
Service Qualification SQ ID
Covered

CM1312 MFP
CM2320 MFP
CM1015 MFP
CM1017 MFP
CLJ Pro 300 MFP
M375nw
CLJ Pro 400 MFP
M475dw
CLJ Pro 400 MFP
NPP M475dn

TPS Color LaserJet Service Qualification (CM1312 MFP,

SLJP3X4X
CP2020, CP2025, CM2320 MFP, Pro CM1410, Pro

CLJ 1600
CP2020
CP2025
CLJ 2600
CLJ 2605
CLJ Pro 300 M351a
CLJ Pro 400
M451nw
CLJ Pro 400 M451dn
CLJ Pro 400
M451dw

Products
Service Qualification SQ ID
Covered

CLJ 4005
CLJ 4700

VEP High-End Color LaserJet Service Qualification (4005,

SVEPHE4X
4700, 4730 MFP, CM4730 MFP)
 VEP High-End Color LaserJet Service Qualification (4005,
SVEPHE4X
4700, 4730 MFP, CM4730 MFP)

CLJ 4730 MFP

CLJ CM4730 MFP

Products
Service Qualification SQ ID
Covered
CLJ CM3530
LaserJet Enterprise
500 color MFP
M575
TPS/VEP Low-end Color LaserJet Service Qualification
STVLECLJENT
(CM3530, Enterprise 500 color MFP M551, Enterpr
LaserJet Enterprise
500 color MFP
M551

Products
Service Qualification SQ ID
Covered

CLJ 9500 HP Color LaserJet 9500 Series Service Qualification (Europe,

S383 Middle East, Africa and Americas)

Products
Service Qualification SQ ID
Covered

CLJ 9500 MFP HP Color LaserJet 9500 MFP Service Qualification S395
CLJ 9500 MFP HP Color LaserJet 9500 MFP Service Qualification S395

Products
Service Qualification SQ ID
Covered

CP5520 HP Color LaserJet Enterprise CP5520 Series Printer Service

SCLJECP5Qualification

Products
Service Qualification SQ ID
Covered

CP5220 Series
Printer
(CP5225 • CP5225n HP Color LaserJet Professional CP5220 Service Qualification
SCLJCP5220 (Europe, Middle East, Africa, Asia, Pacific & J
• CP5225dn)

Products
Service Qualification SQ ID
Covered
P2015
P2035
P2055
Pro 400 M401
TPS Mono LaserJet Service Qualification (P2015, P2035,
STPSP2X4X
P2055, Pro 400 M401, Pro 400 MFP M425)

Pro 400 MFP M425

Products
Service Qualification SQ ID
Covered

LJ 9000
LJ 9040
LJ 9050 VEP High-End Mono LaserJet Service Qualification (9040,
S3729050, M9040/9050 MFP)
LJ 9000 MFP
LJ 9040 MFP
LJ 9050 MFP

Products
Service Qualification SQ ID
Covered

LJ 3390
LJ 3392
LJ 3052 TPS Mono LaserJet Service Qualification (M2727, M1522
S389MFP)
LJ 3355
LJ M1522 MFP
LJ M2727 MFP
LJ 3390
LJ 3392
LJ 3052 TPS Mono LaserJet Service Qualification (M2727, M1522
S389MFP)
LJ 3355
LJ M1522 MFP
LJ M2727 MFP

Products
Service Qualification SQ ID
Covered

LJ M4555
LJ 4345 MFP VEP Low-End Mono LaserJet Service Qualification (4345
SLJM45
MFP, M4546 MFP, M4555 MFP)
LJ M4345 MFP

Products
Service Qualification SQ ID
Covered

LJ P4014
LJ P4015
LJ P4515
LJ 4240
LJ 4250 VEP Mid Mono LaserJet Service Qualification (4250,
SLJENTM6X
4240, 4350, P4015, P4014, P4515, M601/602/603)
LJ 4350
LJ M601
LJ M602
LJ M603

Products
Service Qualification SQ ID
Covered

P3015

VEP Low-End Mono LaserJet Service Qualification SVEPLEM5X

(P3015, Enterprise 500 MFP M525, Enterprise 500 MFP
Enterprise 500 MFP
M525, MFP M525c
Pro 500 MFP 521

Products
Service Qualification SQ ID
Covered

LJ P3005
LJ 2410 HP LaserJet 2400 Series & P3005 Service QualificationS394
LJ P3005
LJ 2410 HP LaserJet 2400 Series & P3005 Service QualificationS394
LJ 2420
LJ 2430

Products
Service Qualification SQ ID
Covered

LJ 5200 HP LaserJet 5200 Series Service Qualification S532

Products
Service Qualification SQ ID
Covered

LJ M3027 MFP HP LaserJet M3027 & M3035 MFP Service Qualification

S534
(Europe, Middle East, Africa and Americas)
LJ M3035 MFP

Products
Service Qualification SQ ID
Covered

LJ M5025 MFP HP LaserJet M5025 & M5035 MFP Service Qualification

S533
(Europe, Middle East, Africa and Americas)
LJ M5035 MFP
LJ M5025 MFP HP LaserJet M5025 & M5035 MFP Service Qualification
S533
(Europe, Middle East, Africa and Americas)
LJ M5035 MFP

Service Qualifications being enable

Products
Service Qualification SQ ID
Covered
P3005 VEP Low-End Mono Service
M3027 MFP M3035 Qualification (P3005, M3027 MFP,
MFP M3035 MFP)
 Europe, Middle East and Africa only path
Americas only path
All regions path
Upgrade path
Path Recommended courses
Review the information in the "read me first" tab for additional instructions.
CompTIA PDI+ is required for Canadian ASP Service Technicans.
r information and dates on instructor-led classes view offerings at www.xtranet.com or call X
Complete 2 ofMaster
Imaging and Printing Fundamentals 2 Course, Rev. 11.3
Recommended training (WBT) (ID: 00343658)
LaserJet Fundamentals Master Course, Rev. 11.3
Duration:
(WBT) 14 hrs
(ID: 00339280)
Duration: 15 hrs
Path Reference Courses
Complete 4 of 4
Web Jetadmin 10.2 Service Release 7 Overview Training
Reference Courses (WBT)
HP Imaging and (ID: 00437970)
Printing Security Center Training
(WBT) (ID: 00472099)

Recommended
Path Reference Courses
prerequisite
Requirements for Service Partner LaserJet Reference Courses
Candidates New to this Service Curriculum
Qualification (CURLJREF)
-----
Individuals interested on Upgrading HP LaserJet Recommended HP Color LaserJet
Prerequisite WBTs 3000/3600/3800/CP3505 Printers
from HP LaserJet 3600, HP Color (PRLJREC) Service and Support
LasrJet 3800, HP Color LaserJet 3000,
HP Color LaserJet CP3505 should (WBT) (ID: 00074804)
also complete the new candidates Duration: 3 hrs
learning path
Recommended
Path Reference Courses
prerequisite

LaserJet Reference Courses

Curriculum
(CURLJREF)
Requirements for Service Partner HP LaserJet Recommended
Candidates New to this Service Prerequisite WBTs
Qualification (PRLJREC) HP Color LaserJet CP6015 and
CM6040mfp Service/Support
Training
(WBT) (ID: 00074813)
Duration: 5 hrs

Recommended
Path Reference Courses
prerequisite
Requirements for Service Partner LaserJet Reference Courses
Candidates New to this Service Curriculum
Qualification (CURLJREF)
----- HP LaserJet Recommended
Individuals interested on Upgrading Prerequisite WBTs
from HP Color LaserJet CP4020 and (PRLJREC)
HP LaserJet CP4520 should also
complete the New Candidates
learning path.
 Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading
from HP Color LaserJet CP4020 and
HP LaserJet CP4520 should also
complete the New Candidates
learning path.
Path
Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading HP LaserJet Recommended
from HP LaserJet CM1312 MFP, HP
LaserJet CP2020, HP LaserJet
CP2025, HP LaserJet CM2320 MFP
and HP LaserJet Pro CM1410 should
also complete the New Candidates
learning path.
Path
Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading
from HP Color LaserJet 4005, and HP
Color LaserJet 4700, should also
complete the New Candidates
learning path.
HP LaserJet Recommended HP Color LaserJet Enterprise
Prerequisite WBTs CP4020/CP4520 Series Printer
(PRLJREC) Service and Support
(WBT) (ID: 00113168)
Duration: 2 hrs
Recommended
Reference Courses
prerequisite
LaserJet Reference Courses
Curriculum
(CURLJREF)
HP Color LaserJet CM1312 MFP
Series Service and Support
Training
(WBT) (ID: 00077862)
Duration: 2 hrs
HP Color LaserJet CP2020 Series
Printer Service and Support
Training
(WBT) (ID: 00089762)
Duration: 1 hr
Prerequisite WBTs HP Color LaserJet CM2320 MFP
(PRLJREC) Series Service and Support
Training
(WBT) (ID: 00089764)
Duration: 2 hrs
HP LaserJet Pro CM1410 Color
MFP Series Service and Support
Training
(WBT) (ID: 00212195)
Duration: 1 hr
HP LaserJet Pro 300-400 color
M351-M451 Service and Support
(WBT) (ID: 00433875)
Duration: 2 hrs
Recommended
Reference Courses
prerequisite
LaserJet Reference Courses
Curriculum
(CURLJREF)
HP LaserJet Recommended
Prerequisite WBTs
(PRLJREC)
 Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading
from HP Color LaserJet 4005, and HP
Color LaserJet 4700, should also
complete the New Candidates
learning path.
Path
Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading
from HP Color LaserJet CM3530 and
HP LaserJet Enterprise 500 color MFP
M551 should also complete the New
Candidates learning path.
Path
Requirements for Europe, Middle HP LaserJet Recommended
East, and Africa service partner
candidates new to this qualification
Requirements for Americas service HP LaserJet Recommended
partner candidates new to this
qualification
Path
Requirements for Europe, Middle
East and Africa candidates new to
this qualification
Requirements for Americas
candidates new to this qualification
HP LaserJet Recommended
Prerequisite WBTs
(PRLJREC)
HP Color LaserJet
4730mfp/CM4730mfp/4700
Series Service & Support
(ILT) (ID: 00074799)
Duration: 32 hrs
Recommended
Reference Courses
prerequisite
LaserJet Reference Courses
Curriculum
(CURLJREF)
HP LaserJet Recommended
Prerequisite WBTs
(PRLJREC) HP Color LaserJet CP3525 Series
Printer/Color LaserJet CM3530
MFP Series Trng
(WBT) (ID: 00089771)
Duration: 2 hrs
Recommended
Reference Courses
prerequisite
Prerequisite WBTs
(PRLJREC)
Prerequisite WBTs
(PRLJREC)
Prerequisite Reference Courses
HP Color LaserJet 9500
Series Service Qualification
(S383)
HP Color LaserJet 9500
Series Service Qualification
(S383)
 HP Color LaserJet 9500
Requirements for Americas Series Service Qualification
candidates new to this qualification (S383)

Requirements for candidates HP Color LaserJet 9500

upgrading from HP Color LaserJet Series Service Qualification
9500 Series Service Qualification (S383)

Recommended
Path Reference Courses
prerequisite
Complete 2 of 2

HP LaserJet Recommended
Prerequisite WBTs
(PRLJREC)
Requirements for Americas service
partner candidates new to this
qualification
Complete the Installation
and Start-up Guide,
available on CSN.
Document number
c03028622.

Complete 2 of 2

HP LaserJet Recommended
Prerequisite WBTs
(PRLJREC)
Requirements for Europe, Middle
East and Africa service partner
candidates new to this qualification Complete the Installation
and Start-up Guide,
available on CSN.
Document number
c03028622.

Recommended
Path Reference Courses
prerequisite

Requirements for Europe, Middle HP LaserJet Recommended

East, Africa, Asia Pacific and Japan Prerequisite WBTs
service partner candidates new to (PRLJREC)
this qualification

Recommended
Path Reference Courses
prerequisite

Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading
from HP LaserJet P2015, HP LaserJet
P2035, and HP LaserJet P2055,
should also complete the New
Candidates learning path.
Path
Requirements for Service Partner
Candidates New to this Service
Qualification
-----
Individuals interested on Upgrading
from HP LaserJet 9050, HP LaserJet
9040, and HP LaserJet 9040/9050
should also complete the New
Candidates learning path.
Path
Requirements for Service Partner
Candidates New to this Service
Qualification
LaserJet Reference Courses
Curriculum
(CURLJREF)
HP LaserJet P2015 Series Printer
Service and Support
HP LaserJet Recommended (WBT) (ID: 00074770)
Prerequisite WBTs Duration: 1 hr
(PRLJREC)
HP LaserJet Pro 400 M401 Printer
Series Service and Support
(WBT) (ID: 00538911)
Duration: 2 hrs
Prerequisite Reference Courses
LaserJet Reference Courses
Curriculum
(CURLJREF)
HP LaserJet Recommended
Prerequisite WBTs
(PRLJREC)
HP LaserJet 9050/9050 MFP
Service and Support
(WBT) (ID: 00075968)
Duration: 3 hrs
Recommended
Reference Courses
prerequisite
HP LaserJet Recommended LaserJet Reference Courses
Prerequisite WBTs Curriculum
(PRLJREC) (CURLJREF)
 Requirements for Service Partner HP LaserJet Recommended LaserJet Reference Courses
Candidates New to this Service Prerequisite WBTs Curriculum
Qualification (PRLJREC) (CURLJREF)

Path Prerequisite Reference Courses

Requirements for Service Partner

Candidates New to this Service
Qualification
----- HP LaserJet Recommended LaserJet Reference Courses
Individuals interested on Upgrading Prerequisite WBTs Curriculum
from HP LaserJet 4345 MFP, and HP (PRLJREC) (CURLJREF)
LaserJet M4345 MFP should also
complete the New Candidates
learning path.

Recommended
Path Reference Courses
prerequisite
LaserJet Reference Courses
Curriculum
(CURLJREF)
Requirements for Service Partner HP LaserJet 4200/4300 and
Candidates New to this Service 4240/4250/4350 Service and
Qualification Support
----- (WBT) (ID: 00074142)
Individuals interested on Upgrading HP LaserJet Recommended
Prerequisite WBTs Duration: 2 hrs
from HP LaserJet 4250, HP LaserJet (PRLJREC)
4240, HP LaserJet 4350, HP LaserJet
P4015, HP LaserJet P4014 and HP HP LaserJet P4010 and P4510
LaserJet P4515 should also complete Series Printers Service and
the New Candidates learning path. Support Training
(WBT) (ID: 00075961)
Duration: 5 hrs

Recommended
Path Reference Courses
prerequisite
Requirements for Service Partner LaserJet Reference Courses
Candidates New to this Service Curriculum
Qualification (CURLJREF)
HP LaserJet Recommended
----- Prerequisite WBTs
Individuals interested on Upgrading HP LaserJet P3010 Series Printers
(PRLJREC)
from HP LaserJet P3015 should also Service and Support
complete the New Candidates (WBT) (ID: 00110820)
learning path. Duration: 3 hrs

Recommended
Path Reference Courses
prerequisite

Requirements for candidates new to HP LaserJet Recommended

Prerequisite WBTs
Requirements for candidates new to HP LaserJet Recommended
Prerequisite WBTs
this qualification (PRLJREC)

Recommended
Path Reference Courses
prerequisite

Requirements for candidates new to HP LaserJet Recommended

Prerequisite WBTs
this qualification (PRLJREC)

Recommended
Path Reference Courses
prerequisite

Requirements for Europe, Middle HP LaserJet Recommended

East, and Africa service partner Prerequisite WBTs
candidates new to this qualification (PRLJREC)

Requirements for Americas service HP LaserJet Recommended

partner candidates new to this Prerequisite WBTs
qualification (PRLJREC)

Recommended
Path Reference Courses
prerequisite

Requirements for Europe, Middle HP LaserJet Recommended

East, and Africa service partner Prerequisite WBTs
candidates new to this qualification (PRLJREC)

Requirements for Americas service HP LaserJet Recommended

 Requirements for Americas service HP LaserJet Recommended
partner candidates new to this Prerequisite WBTs
qualification (PRLJREC)

Future releases
Qualifications being enabled in May 2012
Recommended
Path Reference Courses
prerequisite
Qualification
HP LaserJet Recommended LaserJet Reference Courses
Individuals interested on Upgrading Prerequisite WBTs Curriculum
from HP LaserJet P3005, and HP (PRLJREC) (CURLJREF)
LaserJet M3027 MFP should also
al instructions.
hnicans.
ww.xtranet.com or call Xtranet at 1-877-644-3444

eference Courses
Complete 4 of 4
HP Universal Print Driver (UPD) Fundamentals
(WBT)
HP Digital (ID: Software
Sending 00432723)(DSS 4.91)
(WBT) (ID: 00258369)

Core requirement 1 Supporting Course Core requirement 2

Complete 1 of 2 HP Color LaserJet CP3525
Series Printer/Color LaserJet
Exam HP3-C31 HP Color CM3530 MFP Series Trng
LaserJet CP3525 & CM3530 (WBT) (ID: 00089771)
MFP Duration: 2 hrs

HP Color LaserJet CP3525 &

CM3530 MFP
(ILT) (ID: ID: 00160570)
Highly recommended
Core requirement 1 Supporting Course
training
Complete 1 of 2 HP Color LaserJet CP6015
and CM6040mfp
Exam HP3-C02 HP Color Service/Support Training
LaserJet CP6015 and (WBT) (ID: 00074813)
CM6040 MFP Solution To Missing Color When
Duration: 5 hrs Printing - HP Color LaserJet
CM6040/CM6030 MFP
HP Color LaserJet 6000 (Virtual class - Recorded) (ID:
Series 00521462)
(ILT) (ID: 00099524)
Duration: 8 hrs

Core requirement 1 Supporting Course Core requirement 2

HP Color LaserJet Enterprise

CP4020/CP4520 Series
Exam HP3-C34 HP Color Printer and CM4540 MFP Exam HP3-C40 HP FutureSmart
LaserJet Enterprise CM4540 Series Service and Support Firmware
MFP Training
(WBT) (ID: 00255817)
Duration: 1hr
 HP Color LaserJet Enterprise
CP4020/CP4520 Series
Exam HP3-C34 HP Color Printer and CM4540 MFP Exam HP3-C40 HP FutureSmart
LaserJet Enterprise CM4540 Series Service and Support Firmware
MFP Training
(WBT) (ID: 00255817)
Duration: 1hr

Core requirement 1 Supporting Course Core requirement 2

HP LaserJet Pro 300-400

Exam HP3-C39 HP LaserJet color MFP M375-M475 Exam HP3-C40 HP FutureSmart
Pro 300-400 Color MFP Service and Support Firmware
M375-M475 (WBT) (ID: 00434019)
Duration: 2hrs

Core requirement 1 Supporting Course Core requirement 2

Complete 1 of 4 HP Color LaserJet
4700/CP4005/4730mfp/CM4
Exam HP3-024 HP Color 730 MFP Svc/Suppt
LaserJet 4700 series (WBT) (ID: 00076091)
HP Color LaserJet
4730mfp/CM4730mfp/4700
Series Service & Support
(ILT) (ID: 00074799)
Duration: 32 hrs
HP Color LaserJet University
v2
(ILT) (ID: 00074814)

HP Color LaserJet 4700 &

4730mfp Series Service &
Support
(ILT) (ID: 00074736)

Core requirement 1 Supporting Course Core requirement 2

HP LaserJet Enterprise 500

color MFP M575 Series Exam HP3-C40 HP FutureSmart
Service and Support Firmware
(WBT) (ID: 00649297)
Duration: 3 hrs

Core requirement 1 Supporting Course Core requirement 2

Color LaserJet 9500/9500

MFP Service & Support HP Color LaserJet 9500 (ILT) (ID:
(WBT) (ID: 00074748) 00074825) Duration: 32 hrs
Duration: 3 hrs
Complete 1 of 2
HP Color LaserJet 9500
Color LaserJet 9500/9500 (ILT) (ID: 00074825) Duration:
MFP Service & Support 32 hrs
(WBT) (ID: 00074748)
Duration: 3 hrs
HP Color LaserJet University v2
(ILT) (ID: 00074814)

Core requirement 1 Supporting Course Core requirement 2

HP LaserJet 9000 & 9000

MFP Series Service
Qualification
(S372)
Complete 1 of 3
HP LaserJet 9000 & 9000
MFP Series Service
Qualification
(S372)

HP Color LaserJet 9xxx MFP

Service and Support
(ILT) (ID: 00074815)
HP Color LaserJet 9500 and
MFP - Combo Special
(ILT) (ID: 00099515)

HP Color LaserJet 9500MFP

Service and Support
(ILT) (ID: 00074732)

Core requirement 1 Supporting Course Core requirement 2

Complete 1 of 2

HP Color LaserJet Enterprise

CP5520 Series Printer Service
and Support Training
(ILT) (ID: 00410707)
Duration: 8 hrs HP FutureSmart
FirmwareTraining
(WBT) (ID:00259773) Duration: 1
hr
HP Color LaserJet Enterprise
Exam HP3-C33 HP Color CP5520 Series Printer Service
LaserJet Enterprise CP5520 and Support Training
Series Printer (WBT) (ID:00259396)
Duration: 1 hr

Complete 2 of 2
HP FutureSmart
FirmwareTraining
(WBT) (ID:00259773)
Duration: 1 hr

HP Color LaserJet Enterprise

Exam HP3-C33 HP Color CP5520 Series Printer Service
LaserJet Enterprise CP5520 and Support Training
Series Printer (WBT) (ID:00259396)
Duration: 1 hr

Core requirement 1 Supporting Course Core requirement 2

HP Color LaserJet
Exam HP3-C19 HP Color Professional CP5220 Series
LaserJet Professional CP5220 Printer Service and Support
Series Printer (WBT) (ID: 00119349)
Duration: 3 hrs

Core requirement 1 Supporting Course Core requirement 2

 HP LaserJet Pro 400 MFP
M425 Series Service and
Support
(WBT) (ID: 00538914)
Duration: 2hrs

Core requirement 1 Supporting Course Core requirement 2

Complete 1 of 4 HP LaserJet 9050/9050 MFP
Service and Support
Exam HP3-025 HP LaserJet (WBT) (ID: 00075968)
9000 series Duration: 3hrs
HP Color LaserJet 9xxx MFP
Service and Support
(ILT) (ID: 00074815)

HP LaserJet Portfolio Service

and Support Training, v4
(ILT) (ID: 00074752)

HP LaserJet
9000/9040/9050MFP
Printers
(ILT) (ID: 00074751)
Duration: 2 hrs

Core requirement 1 Supporting Course Core requirement 2

Complete 4 of 4

HP LaserJet 3015, 3020, 3030

& 3380 All-In-One Service
and Support
(WBT) (ID: 00074726)
Duration: 2 hrs

HP LaserJet M2727 MFP

Series Service and Support
(WBT) (ID: 00074810)
Exam HP3-031 HP LaserJet Duration: 1 hr
3000 and 3380/90 AIO series
 Exam HP3-031 HP LaserJet
3000 and 3380/90 AIO series
Core requirement 1
Complete 1 of 2
Exam HP3-C29 HP LaserJet
Enterprise M4555 MFP
HP LaserJet Enterprise
M4555 MFP Instructor-led
Training
(ILT) (ID: 00357560)
Duration: 8 hrs
Core requirement 1
Complete 1 of 2
Exam HP3-C36 HP LaserJet
Enterprise 600 M601, M602,
and M603 Series Printer
Service and Support
HP LaserJet Portfolio Service
and Support Training, v4
(ILT) (ID: 00074752)
Core requirement 1
HP LaserJet Enterprise 500
MFP M525 Series Service
and Support Training
(WBT) (ID: 00596956)
Duration: 3 hrs
Core requirement 1
Exam HP3-045 HP LaserJet
HP LaserJet M1522 MFP
Series Service and Support
(WBT) (ID: 00074811)
Duration: 1 hr
HP LaserJet M1522 MFP
Series Service and Support
Virtual Training
(WBT) (ID: 00074788)
Supporting Course Core requirement 2
HP LaserJet Enterprise
M4555 MFP Series Service
and Support
(WBT) (ID: 00301445)
Duration: 3 hrs
Exam HP3-C40 HP FutureSmart
Firmware
Supporting Course Core requirement 2
HP LaserJet Enterprise 600
M601, M602, and M603
Series Printer Service and
Support
(WBT) (ID: 00417087)
Duration: 1 hr Exam HP3-C40 HP FutureSmart
Firmware
Supporting Course Core requirement 2
Exam HP3-C40 HP FutureSmart
Firmware
Supporting Course Core requirement 2
Complete 2 of 2
 HP LaserJet 2410/2420/2430
Series Service and Support
(WBT) (ID: 00074313)
Exam HP3-045 HP LaserJet
2400/P3005 series
HP LaserJet P3005 Series
Printers Service and Support
(WBT) (ID: 00076104)
Duration: 2 hrs

Core requirement 1 Supporting Course Core requirement 2

HP LaserJet 5200 Series

Exam HP3-042 HP LaserJet Printers Service and Support
5200 series (ILT) (WBT) (ID: 00074756)
Duration: 2 hrs

Core requirement 1 Supporting Course Core requirement 2

HP LaserJet M3035/M3035xs
HP LaserJet M3035 MFP MFP & M3027/M3027x MFP
Service and Support Service and Support
(WBT) (ID: 00074773) (ILT) (ID: 00074761) Duration: 20
Duration: 3 hrs hrs

Complete 1 of 3

HP LaserJet M3035 MFP &

M3027 MFP Service and Support
(ILT) (ID: 00162100)

HP LaserJet M3035 MFP

Service and Support HP LaserJet
(WBT) (ID: 00074773) M3027mfp/M3035mfp/M5025m
Duration: 3 hrs fp/M5035mfp Service and
Support
(ILT) (ID: 00211229)

HP LaserJet Portfolio Service and

Support Training, v4
(ILT) (ID: 00074752)

Core requirement 1 Supporting Course Core requirement 2

HP LaserJet 5200 Printer

Series and HP LaserJet HP LaserJet M5025/M5035 MFP
M5035 MFP Series Service Service and Support (ILT) (ID:
and Support 00074738) Duration: 20 hrs
(WBT) (ID: 00074771)
Duration: 2 hrs

Complete 1 of 2

HP LaserJet 5200 Printer

Series and HP LaserJet
M5035 MFP Series Service
 HP LaserJet M5025/M5035 MFP
Service and Support
HP LaserJet 5200 Printer (ILT) (ID: 00074738) Duration: 20
Series and HP LaserJet hrs
M5035 MFP Series Service
and Support
(WBT) (ID: 00074771) HP LaserJet
Duration: 2 hrs M3027mfp/M3035mfp/M5025m
fp/M5035mfp Service and
Support
(ILT) (ID: 00211229)

Core requirement 1 Supporting Course Core requirement 2

To be defined
 Alexandru Anghelescu Grig Arsene Richardt Stancu Viorel Popescu

Supporting Course
DA Da Da Da

Supporting Course
DA /10.05.12 da in 10 Mai

Supporting Course
DA/18.05.12

HP FutureSmart Firmware
Training
(WBT) (ID: 00259773)
Duration: 1hr
HP FutureSmart Firmware
Training
(WBT) (ID: 00259773)
Duration: 1hr

Da

Supporting Course

Da Da

da
HP FutureSmart Firmware
Training
(WBT) (ID: 00259773)
Duration: 1hr

Supporting Course
DA Da Da
Supporting Course

HP FutureSmart Firmware HP3-C40/18.05.12

Training
(WBT) (ID: 00259773)
Duration: 1hr

Supporting Course

Da

Supporting Course

da
Supporting Course
Da

Supporting Course

Supporting Course
 DA Da Da

Supporting Course
Da in 17 Mai

Supporting Course
DA Da Da 05/20/2004

05/20/2004
Supporting Course
DA Da Da

HP FutureSmart Firmware
Training
(WBT) (ID: 00259773)
Duration: 1hr

Supporting Course
DA Da Da Da

HP FutureSmart Firmware
Training
(WBT) (ID: 00259773)
Duration: 1hr

Supporting Course

HP FutureSmart Firmware DA Da Da
Training
(WBT) (ID: 00259773)
Duration: 1hr

Supporting Course
Supporting Course

DA Da

Supporting Course

DA in 25 Mai Da

Supporting Course
Supporting Course
 Prerequisite curriculum
Back to Index

HP Designjet Required Prerequisite WBTs

Prerequisite curriculum
Back to Index

HP Designjet Recommended Prerequisite WBTs

New hires completing the following first

Qualifications S232, S234, SDJ4XZT and SDJZT0511 are the core qu

Required Products
Product track Product line
ServiceONE tier Covered
ck to Index

DJ Scanner 4200
Warranty, Specialist DJ Scanner 4500
and Expert DesignJet 4X - Scanners DJ Scanner 4520
Back to Index

DJ Scanner 4200
Warranty, Specialist DJ Scanner 4500
DesignJet 4X - Scanners DJ Scanner 4520
and Expert DJ SD Scanner
DJ HD Scanner

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

DJ 10/20/50 ps
DJ 30/130
Warranty, Specialist 30 - DesignJet DJ 70/90
DesignJet DJ 100/110/120
and Expert HW DJ 100 plus
DJ 110 plus
DJ 111

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

DJ 4020
DJ 4520
Warranty, Specialist 30 - DesignJet DJ 4000
DesignJet DJ 4500
and Expert HW DJ Z6100
DJ Z6200
DJ T7100
Back to Index
DJ 4020
DJ 4520
Warranty, Specialist 30 - DesignJet DJ 4000
DesignJet DJ 4500
and Expert HW DJ Z6100
DJ Z6200
DJ T7100

Required Products
Product track Product line
ServiceONE tier Covered

DJ Z2100
DJ Z3100
Back to Index

DJ Z3200
DJ Z5200PS
DJ T1100
Warranty, Specialist 30 - DesignJet DJ T1120
DesignJet
and Expert HW DJ T1200
DJ T1300
DJ T610
DJ T620
DJ T770
DJ T790

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ 1000
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ 400
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
to Index
Back to Index

Warranty, Specialist 30 - DesignJet DJ 4000

DesignJet DJ 4500
and Expert HW DJ Z6100

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ 4500 MFP
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ 4520 HD-MFP
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
to Index

Warranty, Specialist 30 - DesignJet DJ 500

DJ 510
Back to Index

Warranty, Specialist 30 - DesignJet DJ 500

DesignJet DJ 510
and Expert HW DJ 800

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

and Expert DesignJet HW
DJ 815 MFP
DJ 820

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet DJ5500

and Expert DesignJet HW
DJ 5100

Required Products
Product track Product line
ServiceONE tier Covered
ck to Index

Warranty, Specialist TW - Scitex LE

and Expert DesignJet HW
DJ L25500
Back to Index

Warranty, Specialist TW - Scitex LE

DesignJet DJ L25500
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

and Expert DesignJet HW
DJ T1100 MFP

Required Products
Product track Product line
ServiceONE tier Covered

DJ Z2100
Back to Index

DJ Z3100
DJ Z3200
DJ Z5200PS
Warranty, Specialist 30 - DesignJet DJ T1100
DesignJet
and Expert HW DJ T1120
DJ T1200
DJ T610
DJ T620
DJ T770
 DJ Z3100

Back to Ind
DJ Z3200
DJ Z5200PS
Warranty, Specialist 30 - DesignJet DJ T1100
DesignJet
and Expert HW DJ T1120
DJ T1200
DJ T610
DJ T620
DJ T770

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ T1200 HD MFP
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ T1120 SD-MFP
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ T1120 HD-MFP
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist 30 - DesignJet

DesignJet DJ T2300 eMFP
and Expert HW
 Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

DJ 4020
Warranty, Specialist 30 - DesignJet DJ 4520
DesignJet
and Expert HW DJ 4000
DJ 4500

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

DJ 4020
Warranty, Specialist 30 - DesignJet DJ 4520
DesignJet DJ 4000
and Expert HW DJ 4500
DJ Z6100

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE HP Scitex LX600

DesignJet HP Scitex LX800
and Expert HW HP DJ L65500
Back to Inde
Warranty, Specialist TW - Scitex LE HP Scitex LX600
DesignJet HP Scitex LX800
and Expert HW HP DJ L65500

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE HP Scitex FB500

DesignJet
and Expert HW HP Scitex FB700

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE

DesignJet HP Scitex FB950
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE HP Scitex LX600

DesignJet
and Expert HW HP Scitex LX800

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE

DesignJet HP DJ L65500
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE

DesignJet DJ L26500
and Expert HW
Back to Index
Warranty, Specialist TW - Scitex LE
DesignJet DJ L26500
and Expert HW

Required Products
Product track Product line
ServiceONE tier Covered
Back to Index

Warranty, Specialist TW - Scitex LE

DesignJet DJ L28500
and Expert HW
 Europe, Middle East and Africa only path
Upgrade path
Curriculum
Path
ID

WBTs PRDJREQ Required training

Curriculum
Path
ID

ite WBTs PRDJREC Recommended training

g the following first four qualifications will be authorized to work on all cur
0511 are the core qualifications for many of the MFP product qualifications
introduced after attending hands-on training for t

Service Qualification SQ ID Path

Requirements for service

HP Designjet Scanner Service Qualification (Europe,
S232Middle East,
partner
Africa
candidates
and Americas)
new to
 Requirements for service
HP Designjet Scanner Service Qualification (Europe,
S232Middle East,
partner
Africa
candidates
and Americas)
new to
this qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet Entry-Level Service Qualification S234 partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet 4xx0 (4020, 4520, 4000, 4500), Z6x00

SDJ4XZT
and T7100 Service Qualification
HP Designjet 4xx0 (4020, 4520, 4000, 4500), Z6x00
SDJ4XZT
and T7100 Service Qualification

Requirements for
candidates upgrading from
HP Designjet 4xx0, (4020,
4520. 4000, 4500) and
Z6100 Service
Qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet Z2100, Z3x00, Z5200ps, T6x0, T7x0,

SDJZT0511
T1xx0 (May 2011) Service Qualification

Requirements for
candidates upgrading from
HP Designjet Z2100,
Z3x00, Z5200PS, T6x0,
T770 and T1xx0 Service
Qualification (May 2010)

Service Qualification SQ ID Path

Requirements for
HP Designjet 1000 Series Service Qualification S222 candidates new to this
qualification

Service Qualification SQ ID Path

Requirements for
HP Designjet 400 Series Service Qualification S221 candidates new to this
qualification

Service Qualification SQ ID Path

 Requirements for
HP Designjet 4000, 4500 & Z6100 Series Service S240
Qualification candidates new to this
qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet 4500 MFP Service Qualification (Europe,
S233 Middlepartner
East, Africa
candidates
and Americas)
new to
this qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet 4520 HD-MFP Service Qualification

SDJ4XX0HD

Requirements for
candidates upgrading from
HP Designjet 4500 MFP
Service Qualification

Service Qualification SQ ID Path

Requirements for Europe,

Middle East and Africa
HP Designjet 5x0 & 800 Service Qualification S224
 Requirements for Europe,
Middle East and Africa
HP Designjet 5x0 & 800 Service Qualification S224 service partner candidates
new to this qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet cc800ps, 815 MFP, & 820 Service Qualification
S226 (Europe,
partner candidates
Middle East,newAfrica
to and Americas)
this qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet 5000, 5100 & 5500 Series Service Qualification
S225 partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet L25500 Service Qualification SDJL25K partner candidates new to
this qualification
 Requirements for service
HP Designjet L25500 Service Qualification SDJL25K partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet T1100 MFP Service Qualification S241 partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for
candidates upgrading from
HP Designjet Z2100,
HP Designjet Z2100, Z3x00, Z5200PS, T6x0, T770
SDJZT770
and T1xx0 Service Qualification (May 2010)
Z3100, Z3200, T1100,
T610 & T1120 Service
Qualification
 Requirements for
candidates upgrading from
HP Designjet Z2100,
HP Designjet Z2100, Z3x00, Z5200PS, T6x0, T770
SDJZT770
and T1xx0 Service Qualification (May 2010)
Z3100, Z3200, T1100,
T610 & T1120 Service
Qualification

Service Qualification SQ ID Path

Requirements for service

HP Designjet T1200 HD MFP Service Qualification
SHDMFP partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet T1120 SD-MFP Service Qualification

SDJT1KSD

Requirements for
candidates upgrading from
HP Designjet T1100 MFP
Service Qualification

Service Qualification SQ ID Path

 Requirements for service
partner candidates new to
this qualification

HP Designjet T1120 HD-MFP Service Qualification

SDJT1KHD

Requirements for
candidates upgrading from
HP Designjet T1100 MFP
Service Qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet T2300 eMFP Service Qualification

SDJT23MFP

Requirements for
candidates upgrading from
previous Designjet Service
Qualifications
 Requirements for
candidates upgrading from
previous Designjet Service
Qualifications

Service Qualification SQ ID Path

Requirements for service

HP Designjet 4xx0 (4020, 4520, 4000, 4500) Service
SDJ4XX0
Qualification
partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet 4xx0 (4020, 4520, 4000, 4500), and

SDJ4XZ6
Z6100 Service Qualification

Requirements for
candidates upgrading from
HP Designjet 4000, 4500 &
Z6100 Series Service
Qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Scitex L65500, LX600 & LX8x0 Service Qualification

SSCIL65KLX
HP Scitex L65500, LX600 & LX8x0 Service Qualification
SSCIL65KLX

Requirements for
candidates upgrading from
HP Scitex LX600 & LX800
Service Qualification

Service Qualification SQ ID Path

Requirements for service

candidates new to this
qualification

Requirements for service

candidates trained on H
series

HP Scitex FB500 & FB700 Service QualificationSSCIFB5N7

Requirements for service

candidates trained on HP
Scitex FB950

Requirements for service

candidates trained on HP
Scitex FB500/FB700
Inastallation and Train the
Trainer ID 00258479

Service Qualification SQ ID Path

Requirements for service

HP Scitex FB950 Service Qualification SSCIFB950 candidates new to this
qualification

Service Qualification SQ ID Path

 Requirements for service
candidates new to this
qualification

Requirements for service

HP Scitex LX600 & LX800 Service QualificationSSCILX6N8 candidates trained on
Designjet L65500

Requirements for service

candidates trained on HP
Scitex LX600/LX800
Installation and Train the
Trainer (ID 00258488)

Service Qualification SQ ID Path

Requirements for service

HP Designjet L65500 Service Qualification SDJL65K candidates new to this
qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet L26500 Service Qualification SDJL26K

 Requirements for service
partner candidates new to
this qualification

HP Designjet L26500 Service Qualification SDJL26K

Requirements for service

partner candidates
upgrading from HP
Designjet L25500

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification

HP Designjet Latex L28500 Service Qualification

SDJLTXL28K

Requirements for service

partner candidates
upgrading from HP
Designjet L26500
ope, Middle East and Africa only path
Upgrade path
Required Courses
Complete 8 of 8

Imaging and Printing Imaging and Printing

Imaging and Printing Fundamentals - Color Fundamentals - Printer and OS
Fundamentals - Driver Basics Fundamentals Interaction
(WBT) (ID: 00335513) (WBT) (ID: 00336283) (WBT) (ID: 00339096)
Duration: 2 hrs Duration: 2 hrs Duration: 2 hrs

Inkjet Fundamentals- Inkjet Inkjet Fundamentals - Inkjet Inkjet Fundamentals- The Printing
Printers Hardware Basics Technical Fundamentals Process
(WBT) (ID: 00071031) (WBT) (ID: 00071065) (WBT) (ID: 00071067)
Duration: 2 hrs Duration: 30 minutes Duration: 30 minutes

Recommended Courses
Complete 5 of 5

Imaging and Printing Imaging and Printing

HP DesignJet Master Certification Fundamentals - Fonts Fundamentals – Media, Rev. 11.2
Course (WBT) (ID: 00335504) (WBT) (ID: 00339268)
(WBT) (ID: 00073996) Duration: 2 hrs Duration: 2 hrs

Inkjet Fundamentals -
Development of Large Format
Inkjet Media
(WBT) (ID: 00080730)
Duration: 2hrs 30min

uthorized to work on all current HP Desgnjet products covered by the earne

MFP product qualifications. Trained technicians are required to complete w
ding hands-on training for the product family.
Recommended
Required prerequisite Core requirement 1
prerequisite
Complete 1 of 4

HP Designjet 4xx0, HD, SD

Scanner Service and Support
(ILT) (ID: 00270579)
Duration: 24 hrs

HP Designjet Required HP Designjet Recommended

Prerequisite WBTs Prerequisite WBTs
 HP Designjet 4200_4x20_HD_SD
Scanner Service and Support
Training (Inactive)
(ILT) (ID: 00180424)
HP Designjet Required HP Designjet Recommended Duration: 20 hrs
Prerequisite WBTs Prerequisite WBTs
(PRDJREQ) (PRDJREC)
HP Designjet 4200/4500/SD
Scanner Service and Support ILT
(Inactive)
(ILT) (ID: 00108924)
Duration:48 hrs

HP Designjet Scanner Service &

Support (Inactive)
(ILT) (ID: 00074809)
Duration: 1 hr

Recommended
Required prerequisite Core requirement 1
prerequisite
Complete 1 of 2

Exam HP3-G01 HP Designjet

Entry-Level Printer
HP Designjet Required HP Designjet Recommended
Prerequisite WBTs Prerequisite WBTs
(PRDJREQ) (PRDJREC)

Exam HP3-052 HP Designjet

Entry-Level Printer series
(inactive)

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet 4xx0, Z6x00, T7100

HP Designjet Required HP Designjet Recommended Service and Support
Prerequisite WBTs Prerequisite WBTs (ILT) (ID: 00270574)
(PRDJREQ) (PRDJREC) Duration: 32 hrs
HP Designjet 4xx0 (4020, 4520, HP Designjet Z6200/T7100
4000, 4500), and Z6100 Service Technical Updates
Qualification (WBT) (ID: 00270297)
(SDJ4XZ6) Duration: 1 h 30 min

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet Z2100, Z3x00,

HP Designjet Required HP Designjet Recommended Z5200ps, T6x0, T7x0, T1xx0,
Prerequisite WBTs Prerequisite WBTs T2300 Service and Support
(PRDJREQ) (PRDJREC) (ILT) (ID: 00353221)
Duration: 32 hrs

HP Designjet T790, T1300

HP Designjet Z2100, Z3x00, ePrinters, T2300 eMFP (Printer
Z5200PS, T6x0, T770 and T1xx0 only) Technical Updates
Service Qualification (May 2010) (WBT) (ID: 00347189)
(SDJZT770) Duration: 1 hr

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet 1000 LF Series

HP Designjet Required HP Designjet Recommended Printers
Prerequisite WBTs Prerequisite WBTs (ILT) (ID: 00074714)
(PRDJREQ) (PRDJREC) Duration: 14 hrs

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet Required HP Designjet Recommended Exam HP3-103 HP Designjet 400

Prerequisite WBTs Prerequisite WBTs series
(PRDJREQ) (PRDJREC)

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet Required HP Designjet Recommended
Prerequisite WBTs
(PRDJREQ)
Prerequisite
Complete 1 of 2
HP Designjet 4000, 4500 & Z6100
Series Service Qualification
(S240)
HP Designjet 4500 Series Service
Qualification - retired
(S229)
Required prerequisite
HP Designjet Required HP Designjet Recommended
Prerequisite WBTs
(PRDJREQ)
HP Designjet 4500 MFP Service
Qualification
(S233)
Required prerequisite
HP Designjet Required HP Designjet Recommended
Prerequisite WBTs
HP Designjet 4000, 4500 & Z6100
Service & Support
(ILT) (ID: 00074802)
Duration: 1 hr
Prerequisite WBTs Optional training
(PRDJREC)
HP Designjet 4xx0 Printer Series
(4020, 4520, 4000, 4500)
Technical Updates
(WBT) (ID: 00108894)
Duration: 30 minutes
Supporting Course Core requirement 1
HP Designjet Scanner Service
Qualification
(S232)
Recommended
Core requirement 1
prerequisite
Complete 2 of 2
HP Designjet Scanner Service
Qualification
(S232)
Prerequisite WBTs
(PRDJREC)
HP Designjet 4000, 4500 & Z6100
Series Service Qualification
(S240)
HP Designjet 4xx0 Printer Series
(4020, 4520, 4000, 4500)
Technical Updates
(WBT) (ID: 00108894)
Duration: 30 minutes
Recommended
Core requirement 1
prerequisite
Complete 2 of 2
Prerequisite WBTs
 HP Designjet 500 Series & 800
Series LF Printers
(ILT) (ID: 00074688)
HP Designjet Required HP Designjet Recommended Duration: 16 hrs
Prerequisite WBTs Prerequisite WBTs
(PRDJREQ) (PRDJREC)
HP Designjet 510: Technical
Changes & Differences vs.
500/500 Plus /800
(WBT) (ID: 00107165)
Duration: 30 minutes
Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet Required HP Designjet Recommended HP Designjet 5x0 & 800 Service

Prerequisite WBTs Prerequisite WBTs Qualification
(PRDJREQ) (PRDJREC) (S224)

Recommended
Required prerequisite Core requirement 1
prerequisite
Complete 1 of 2

HP Designjet 5000/5500 Series LF

Printers
(ILT) (ID: 00074819)
HP Designjet Required HP Designjet Recommended
Prerequisite WBTs Prerequisite WBTs
(PRDJREQ) (PRDJREC)

HP Designjet 5000/5500 Series LF

Printers
(ILT) (ID: 00074690)

Prerequisite Supporting Course Core requirement 1

Complete 2 of 2

HP Latex (Designjet, Scitex)

Printing Technology and
Applications Fundamentals
(WBT) (ID: 00436398)
 HP Designjet Latex (L25500,
L26500, L28500) Install and Use
(ILT) (ID: 00433392)
HP Latex (Designjet, Scitex) Duration: 40 hrs
Printing Technology and
Applications Fundamentals
(WBT) (ID: 00436398)
Duration: 45 minutes
HP Designjet Latex (L25500,
L26500, L28500) Service and
Support
(ILT) (ID: 00433159)
Duration: 40 hrs

Prerequisite Supporting Course Core requirement 1

Complete 1 of 2 Complete 1 of 4

HP Designjet Z2100, Z3x00,

Z5200ps, T6x0, T7x0, T1xx0 (May
2011) Service Qualification
(SDJZT0511)

HP Designjet Z2100, Z3100, HP Designjet Scanner Service

Z3200, T1100, T610 & T1120 Qualification (Europe, Middle
Service Qualification (April 2009) East, Africa and Americas)
(SDJZT) (S232)

HP Designjet Z2100, Z3x00,

Z5200PS, T6x0, T770 and T1xx0
Service Qualification (May 2010) -
Inactive
(SDJZT770)

HP Designjet Scanner Service &

HP Designjet Z2100, Z3100, Support (Inactive)
Z3200, T1100 & T610 Service (ILT) (ID: 00074809)
Qualification - retired Duration: 1 hr

Prerequisite Supporting Course Core requirement 1

Complete 1 of 2

HP Designjet T Series Printers

Technical Update WBT - May
2010
(WBT) (ID: 00187874)
HP Designjet Z2100, Z3100, Duration: 1 hr
Z3200, T1100, T610 & T1120
Service Qualification (April 2009)
(SDJZT)
 HP Designjet Z2100, Z3100,
Z3200, T1100, T610 & T1120
Service Qualification (April 2009)
(SDJZT)
Prerequisite
Required prerequisite
HP Designjet Required
Prerequisite WBTs
(PRDJREQ)
HP Designjet T1100 MFP Service
Qualification (Europe, Middle
East, Africa and Americas)
(S241)
Required prerequisite
HP Designjet T Series Printers
Technical Update WBT
(WBT) (ID: 00108023)
Duration: 30 minutes
Supporting Course Core requirement 1
Complete 1 of 2
HP Designjet Z2100, Z3x00,
Z5200ps, T6x0, T7x0, T1xx0 (May
2011) Service Qualification
(SDJZT0511)
HP Designjet Z2100, Z3x00,
Z5200PS, T6x0, T770 and T1xx0
Service Qualification (May 2010) -
Inactive
(SDJZT770)
Recommended
Core requirement 1
prerequisite
Complete 2 of 2
Designjet Z2100/Z3100/Z3200
and T1100/T610/T1120 Service
and Support
(ILT) (ID: 00108024)
HP Designjet Recommended Duration: 24 hrs
Prerequisite WBTs
(PRDJREC)
HP Designjet 4200/4500/SD
Scanner Service and Support ILT
(ILT) (ID: 00108924)
Duration: 48 hrs
Complete 2 of 2
HP Designjet T Series Printers
Technical Update WBT
(WBT) (ID: 00108023)
Duration: 30 minutes
HP Designjet T1120 SD-MFP: SD
Scanner Support and Service
(WBT) (ID: 00108811)
Duration: 30 minutes
Recommended
Core requirement 1
prerequisite

HP Designjet Required
Prerequisite WBTs
(PRDJREQ)
HP Designjet T1100 MFP Service
Qualification (Europe, Middle
East, Africa and Americas)
(S241)
Prerequisite
Complete 1 of 3
Designjet Z2100, Z3x00, Z5200ps,
T6x0, T7x0, T1xx0, T2300 Service
and Support
(WBT) (00353221)
Duration: 32 hrs
HP Designjet Z2100, Z3x00,
Z5200ps, T6x0, T7x0, T1xx0 (May
2011) Service Qualification
(SDJZT0511)
HP Designjet Z2100, Z3x00,
Z5200PS, T6x0, T770 and T1xx0
Service Qualification (May 2010)
(SDJZT770)
Complete 1 of 2
HP Designjet Z2100, Z3x00,
Z5200ps, T6x0, T7x0, T1xx0 (May
2011) Service Qualification
HP Designjet Recommended (SDJZT0511)
Prerequisite WBTs
(PRDJREC)
HP Designjet Z2100, Z3x00,
Z5200PS, T6x0, T770 and T1xx0
Service Qualification (May 2010) -
Inactive
(SDJZT770)
HP Designjet T Series Printers
Technical Update WBT
(WBT) (ID: 00108023)
Duration: 30 minutes
Supporting Course Core requirement 1
HP Designjet 4xx0, HD, SD
Scanner Service and Support
(ILT) (ID: 00270579)
Duration: 24 hrs
Complete 1 of 2
HP Designjet Z2100, Z3x00,
Z5200ps, T6x0, T7x0, T1xx0 (May
2011) Service Qualification
(SDJZT0511)
 HP Designjet Z2100, Z3x00,
Z5200PS, T6x0, T770 and T1xx0
Service Qualification (May 2010) -
Inactive
(SDJZT770)

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet 4xx0 (4000/4020,

HP Designjet Required HP Designjet Recommended 4500/4520) and Z6100 Service
Prerequisite WBTs Prerequisite WBTs and Support ILT
(PRDJREQ) (PRDJREC) (ILT) (ID: 00108923)
Duration: 48hrs

Recommended
Required prerequisite Core requirement 1
prerequisite

HP Designjet 4xx0 (4000/4020,

HP Designjet Required HP Designjet Recommended 4500/4520) and Z6100 Service
Prerequisite WBTs Prerequisite WBTs and Support ILT
(PRDJREQ) (PRDJREC) (ILT) (ID: 00108923)
Duration: 48hrs

HP Designjet 4xx0 Printer Series

HP Designjet 4000, 4500 & Z6100 (4020, 4520, 4000, 4500)
Series Service Qualification Technical Updates
(S240) (WBT) (ID: 00108894)
Duration: 30 minutes

Prerequisite Supporting Course Core requirement 1

Reserved for future enhancement

 HP Scitex LX Printers: Spring 2011
HP Scitex LX600 & LX800 Service Technical Updates
Qualification (WBT) (ID: 00337903)
(SSCILX6N8) Duration: 30 minutes

Prerequisite Supporting Course Core requirement 1

HP Scitex FB500/FB700 Install,

Service and Repair
(ILT) (ID: 00258323)
Duration: 40 hrs

HP Scitex FB500/FB700 Install,

HP H Series Service Qualification - Service and Repair
Inactive (ILT) (ID: 00258323)
Duration: 40 hrs

HP Scitex FB500/FB700 UV
HP Scitex FB950 Service Advanced Service and Repair
Qualification (Americas) (ILT) (ID: 00257570)
(SSCIFB950) Duration: 40 hrs

HP Scitex FB500/FB700 HP Scitex FB500/FB700 UV

Installation and Train the Trainer Advanced Service and Repair
(ILT) (ID: 00258479) (ILT) (ID: 00257570)
Duration: 32 hrs Duration: 40 hrs

Prerequisite Supporting Course Core requirement 1

HP Scitex FB500 & FB700 Service

Qualification (Americas)
(SSCIFB5N7)

Prerequisite Supporting Course Core requirement 1

 HP Scitex LX600/LX800 Install
Service and Repair - 3:1
(ILT) (ID:00258344)
Duration: 40 hrs

HP Scitex LX600/LX800 Advanced

HP Designjet L65500 Service Service and Repair - 3:1
Qualification (Americas) (ILT) (ID:00255425)
(SDJL65K) Duration: 24 hrs

HP Scitex LX600/LX800 HP Scitex LX600/LX800 Advanced

Installation and Train the Trainer Service and Repair - 3:1
(ILT) (ID:00258488) (ILT) (ID:00255425)
Duration: 32 hrs Duration: 24 hrs

Prerequisite Supporting Course Core requirement 1

HP Scitex LX600 & LX800 Service

Qualification (Americas)
(SSCILX6N8)

Prerequisite Supporting Course Core requirement 1

Complete 2 of 2

HP Designjet Latex (L25500,

L26500, L28500) Install and Use
(ILT) (ID: 00433392)
HP Latex (Designjet, Scitex) Duration: 40 hrs
Printing Technology and
Applications Fundamentals
(WBT) (ID: 00436398)
Duration: 45 minutes
HP Latex (Designjet, Scitex)
Printing Technology and
Applications Fundamentals
(WBT) (ID: 00436398)
Duration: 45 minutes
HP Designjet Latex (L25500,
L26500, L28500) Service and
Support
(ILT) (ID: 00433159)
Duration: 40 hrs

HP Designjet L26500 Technical

HP Designjet L25500 Service Updates
Qualification (WBT) (ID: 00418019)
(SDJL25K) Duration: 1hr

Prerequisite Supporting Course Core requirement 1

Complete 2 of 2

HP Designjet Latex (L25500,

L26500, L28500) Install and Use
HP Latex (Designjet, Scitex) (ILT) (ID: 00433392)
Printing Technology and Duration: 40 hrs
Applications Fundamentals
(WBT) (ID: 00436398)
Duration: 45 minutes HP Designjet Latex (L25500,
L26500, L28500) Service and
Support
(ILT) (ID: 00433159)
Duration: 40 hrs

HP Designjet L28500 Technical

Updates
(WBT) (ID: 00434698)
Duration: 45 minutes
 Imaging and Printing
Fundamentals - Connectivity
Basics, Rev. 11.3
(WBT) (ID: 00343648) Duration:
2 hrs

HP Designjet Portfolio and

Technology
(WBT) (ID: 00074076)
Duration: 2 hrs

Imaging and Printing

Fundamentals: Mac OS X v10.4 &
10.5
(WBT) (ID: 00074137)

vered by the earned qualifications.

ired to complete web exams or training to support products

Supporting Course Core requirement 2 Supporting Course

 Supporting Course Core requirement 2 Supporting Course

HP Designjet entry-level service

and support training
(WBT) (ID: 00180436)

Supporting Course Core requirement 2 Supporting Course

 Recommended Training Core requirement 2 Supporting Course

Introduction to HP ePrint & Share

(May 2011)
(WBT) (ID: 00353254)
Duration: 41 minutes

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Installing and Using HP DesignJet

400 Series
(WBT) (ID: 00073970)
Duration: 1 hr

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course
Complete 1 of 3

HP Designjet Scanner Service

Qualification
(S232)

HP Designjet 4200/4500/SD
Scanner Service and Support ILT
(ILT) (ID: 00108924)
Duration: 48 hrs

HP Designjet Scanner Service &

Support (ILT) (ID: 00074809)
Duration: 1 hr

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

 Supporting Course Core requirement 2 Supporting Course

Recommended Training Core requirement 2 Supporting Course

HP Designjet T Series Printers

Technical Update WBT - May
2010
(WBT) (ID: 00187874)
Duration: 1 hr
HP Designjet T Series Printers
Technical Update WBT - May
2010
(WBT) (ID: 00187874)
Duration: 1 hr

Supporting Course Core requirement 2 Optional Course

HP Designjet Scanner Service HP Designjet T1200 HD-MFP HD

Qualification (Europe, Middle Scanner Technical Updates WBT
East, Africa and Americas) (WBT) (ID: 00180476)
(S232) Duration: 1 hr

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

 HP Designjet Scanner Service
Qualification (Europe, Middle
East, Africa and Americas)
(S232)

Supporting Course Core requirement 2 Supporting Course

Complete 2 of 2

HP Designjet Scanner Service

Qualification (Europe, Middle
East, Africa and Americas)
(S232)
 HP Designjet T2300 eMFP
Technical Updates
(WBT) (ID: 00255491)
Duration: 1 hr

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course

Supporting Course Core requirement 2 Supporting Course
Alexandru Anghelescu Grig Arsene Richardt Stancu Viorel Popescu
 in 9 Martie

Da Da Da
 Required
Product track Product line Products Covered
ServiceONE tier
Back to Index

Warranty, Commercial
Specialist and MC - MFP Other Digital Sender 9200 C
Printing
Expert
Required
Back to Index

Product track Product line Products Covered

ServiceONE tier
Warranty, Commercial
Specialist and 4X - Scanners ScanJet N9120
Printing
Expert
Required
Product track Product line Products Covered
ServiceONE tier
Back to Index

Warranty, Commercial ScanJet 5000

Specialist and 4X - Scanners
Printing ScanJet 7000
Expert

Required
Product track Product line Products Covered
ServiceONE tier
Back to Index

Warranty, Commercial
Specialist and 4X - Scanners ScanJet 9000
Printing
Expert

Required
Product track Product line Products Covered
ServiceONE tier
Back to Index

Warranty, Commercial
Specialist and 4X - Scanners ScanJet N6350
Printing
Expert

Required
Product track Product line Products Covered
ServiceONE tier
Index
Back to Index

Warranty, Commercial
Specialist and 4X - Scanners ScanJet 7000n
Printing
Expert

Required
Product track Product line Products Covered
ServiceONE tier
Back to Index

Warranty, Commercial 9C - IJ Enterprise CM8050

Specialist and Printing Printers CM8060
Expert

Required
Product track Product line Products Covered
ServiceONE tier
to Index

Warranty, Scanjet Enterprise

Back to Index

Warranty, Scanjet Enterprise

Commercial
Specialist and 4X - Scanners 8500 fn1 Document
Printing Capture Workstation
Expert
 Europe, Middle East and Africa only path
Americas only path
All regions path
Upgrade path
Service Qualification SQ ID Path

***** For information and dates on instructor-led class

Requirements for service
HP Digital Sender 9200 C Service Qualification S396 partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

HP Scanjet N9120 Service Qualification SSJN9K partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for Europe,

Middle East, Africa, Asia
HP Scanjet 5000 & 7000 Service Qualification SSJ5K7K Pacific and Japan service
partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for Europe,

Middle East, Africa, Asia
HP Scanjet Enterprise 9000 Sheetfeed Scanner Service
SSJ9K Qualification
Pacific and Japan service
partner candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for Europe,

Middle East, Africa, Asia
HP ScanJet N6350 Service Qualification SSJN6K Pacific and Japan service
partner candidates new to
this qualification

Service Qualification SQ ID Path

 Requirements for Asia
Serviceand
Pacific Japan service
HP Scanjet Enterprise 7000n Document CaptureSSJ7KN
Workstationpartner Qualification
candidates new to
this qualification

Service Qualification SQ ID Path

Requirements for service

partner candidates new to
this qualification
HP CM8060/50 MFP Service Qualification (Europe,
S701Middle East, Africa and
-- Americas)
Not applicable to Asia
Pacific and Japan learners

Service Qualification SQ ID Path

Requirements for service

 Requirements for service
HP Scanjet Enterprise 8500 Service Qualification
SSJE8500 partner candidates new to
this qualification
e, Middle East and Africa only path
Americas only path
All regions path
Upgrade path
Prerequisite Supporting Course Core requirement 1
Review the information in the "read me first" tab for additional instructions.
CompTIA PDI+ is required for Canadian ASP Service Technicans.
n and dates on instructor-led classes view offerings at www.xtranet.com or call Xtranet at 1-8
APS - HP LaserJet Solutions Exam HP3-022 HP 9250c Digital
[2006] Sender
(APS-LaserJet06)

Prerequisite Supporting Course Core requirement 1

Exam HP3-C11 HP ScanJet N9120

Service and Support

Prerequisite Supporting Course Core requirement 1

Exam HP3-C14 HP ScanJet 5000

and 7000 Service and Support

Prerequisite Supporting Course Core requirement 1

Exam HP3-C25 HP ScanJet

Enterprise 9000 Service and
Support

Prerequisite Supporting Course Core requirement 1

Exam HP3-C17 HP ScanJet N6350

Service and Support

Prerequisite Supporting Course Core requirement 1

 Complete 2 of 2
Exam HP3-C26 HP ScanJet
Enterprise 7000n Service and
Support

HP ScanJet Enterprise 7000n

Service and Support [Digital
Sending, Networking, Security
and Fax]
(WBT) (ID: 00144370) Duration:
3hrs 9 min

Prerequisite Supporting Course Core requirement 1

Complete 2 of 2

Exam HP3-044 HP CM8060/50

MFP Edgeline

HP CM8060/CM8050 Color MFP

with Edgeline Technology Service
and Support
(ILT) (ID: 00074774)
Duration: 48 hrs

Prerequisite Supporting Course Core requirement 1

Complete 3 of 3

Exam HP3-C37 HP Scanjet

 HP FutureSmart Firmware
Training
(WBT) (ID: 00259773)
Duration: 1 hr

HP Digital Sending Software (DSS Exam HP3-C37 HP Scanjet

4.91) Enterprise 8500 fn1 Service and
(WBT) (ID: 00258369) Support
Duration: 3 hrs

WebJet Admin 10.2 SR6 Training

(WBT) (ID: 00389370)
Duration: 2 hrs
 Supporting Course Core requirement 2 Supporting Course

m or call Xtranet at 1-877-644-3444

HP Digital Sender 9200C Service
and Support
(WBT) (ID: 00074717)
Duration: 5 hrs

Supporting Course Core requirement 2 Supporting Course

HP ScanJet N9120 Document

Management Scanner
(WBT) (ID: 00094692)
Duration: 4 hrs

Supporting Course Core requirement 2 Supporting Course

HP ScanJet 5000 and 7000

Service and Support - Jan 09
(Recorded class)
(ID: 00107099)
Duration: 1 hr 30 min

Supporting Course Core requirement 2 Supporting Course

HP Scanjet Enterprise 9000

Service and Support Training
(Recorded class)
(ID: 00136277)
Duration: 1 hr 30 min

Supporting Course Core requirement 2 Supporting Course

HP ScanJet N6350 Service and

Support Virtual Training
(Recorded)
(ID: 00110806)
Duration: 1 hr 30 min

Supporting Course Core requirement 2 Supporting Course

 HP ScanJet Enterprise 7000n
Service and Support [Hardware,
Installation, Troubleshooting, and
Repair]
(WBT) (ID: 00136262)
Duration: 3 hrs

Supporting Course Core requirement 2 Supporting Course

Complete 5 of 5
Inkjet Fundamentals - Inkjet
Technical Fundamentals
(WBT) (ID: 00071065)
Duration: 30 minutes

Inkjet Fundamentals - Ink and

Media Interaction
(WBT) (ID: 00071064)
Duration: 1 hr

Inkjet Fundamentals - Image

Quality
(WBT) (ID: 00071063)
Duration: 1 hr

Imaging and Printing

Fundamentals- Color
(WBT) (ID: 00070987)
Duration: 1 hr

HP CM8060/CM8050 Color MFP

with Edgeline Technology Service
and Support
(WBT) (ID: 00074775)
Duration: 3 hrs

Supporting Course Recommended training Supporting Course

HP Scanjet Enterprise 8500 fn1 HP FutureSmart Firmware Live

HP Scanjet Enterprise 8500 fn1 HP FutureSmart Firmware Live
Service and Support Event Training (Recorded)
(WBT) ()ID: 00415735) (WBT) (ID: 00270438)
Duration: 3 hrs Duration: 2 hrs 30 min
Alexandru Anghelescu Grig Arsene Richardt Stancu Viorel Popescu

in 29 Mai

Da

da/ 14.05.12 in 11 Mai in 14 Mai in 11 Mai