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______________________________________________________________________________________________________________________________
Name : YOGESH ASHOK RAHATE
Mobile No. : 9167035219
Email id : rahateyogesh@gmail.com
Objective:
I would like to work in highly esteemed company which gives me a platform to use my skills for mutual
growth.
Personal Details:
Permanent address : 401/D/4, perm nagar, s.v.p road, Borivali (West), Mumbai- 400092
Date of birth : 24-04-1991
Gender : Male
Languages known : English, Hindi, Marathi.
Qualification : BE in Computer Engineering at St. John College of Engineering and
Technology, Palghar (University of Mumbai).
Work Experience:
1. Employer: - Onward Eservice ltd
● Client: - HPCL Mumbai Refinery
● Designation: -Fms/ Desktop Support Engineer.
● Duration: - From 31st july 2017 to till the day
JOB DESCRIPTION:
➢ OS installation: - Windows xp/ 7/8/10 & Testing Win Server 2003/2008,.
➢ Windows maintenance, upgrade & update the windows. Disk Management, partitions.
➢ Assembling, Upgradation, Maintenance, troubleshooting of hardware and O/S.
➢ MS outlook configuration, Outlook backup & restore and troubleshooting.
➢ Local and Network Printer configuration, troubleshooting & Fax support.
➢ Wireless Networking, Networking in Domain environment.
➢ Desktop/Laptop on-site from phone support, Remote desktop and assistance.eg.vnc, TeamViewer.
➢ User Profiles Backup and Restore & Deploying new equipment.
➢ Manage shared folder and devices through permission, Map drive, Data sharing.
➢ Software troubleshooting update and system patch installation.
➢ SCCM configuration.
➢ Antivirus update & virus protection.
JOB DESCRIPTION:
➢ Assembling, Upgradation, Maintenance, troubleshooting of hardware and O/S.
➢ Windows maintenance, upgrade & update the windows. Disk Management, partitions.
➢ MS outlook configuration, Outlook backup & restore and troubleshooting.
➢ Inventory management.
➢ Local and Network Printer configuration, troubleshooting & Fax support.
➢ Antivirus update & virus protection.
➢ Scanner configuration & troubleshooting.
➢ OS installation: - Windows xp/ 7/8/10 & Testing Win Server 2003/2008,.
➢ Basic Networking LAN configuration, troubleshooting, Cabling, patching.
➢ TCP/IP Configuration Networking in Domain environment, & troubleshooting.
➢ Data Cards configure and troubleshooting.
➢ Desktop/Laptop on-site from phone support, Remote desktop and assistance.
➢ Wireless Networking, Networking in Domain environment.
➢ VNC Configuration and team viewer configuration.
➢ User Profiles Backup and Restore & Deploying new equipment.
➢ Manage shared folder and devices through permission, Map drive, Data sharing.
➢ Software troubleshooting update and system patch installation.
JOB DESCRIPTION:
➢ Troubleshoot all Desktop related hardware problem, basic network troubleshooting.
➢ Build Client machines using the online image deployment tool and install Software.
➢ Outlook configuration, SCCM configuration, Software installation, SAP installation, VPN installation,
Citrix installation, TCP\IP Configuration.NAP troubleshooting, Remote Support.
➢ CISCO VOIP configuration with the coordination with network support team. Configuration of Cisco Soft
VoIP, on VoIP & PSTN network.
➢ Primary level network support (Physical Port enabling from switch side, Co-ordination with MS
Network support team for any troubleshooting).
➢ Anti-Virus Server management.
➢ Working on ticketing tool for any user related query on desktop, laptop, etc. & achieving 100% SLA.
➢ BOYD Configuration. Configuration and troubleshooting Android Device with help of support team &
Server Operation Team.
➢ Installation, configuration & troubleshooting of Windows XP/ 7/ 8/ 10.
➢ Installation, configuration & troubleshooting of Active Directory 2003, Windows Server 2003/2008.
➢ WIFI configuration on Laptop, Wireless access pointer configuration. Having knowledge of crimping
and colour code, hub, switch, and router.
➢ Installation & Administration of DNS (Primary/Secondary/Stub), Troubleshooting DNS issues, DNS
Client Management.
➢ Installation & Administration of DHCP Service, Management of DHCP Clients, and Troubleshooting
DHCP issues, Configuring DHCP Relay Agent.
➢ Installation & Configuration of Web Service, Hosting Web Sites & FTP Sites, Configuring HTTP over SSL
➢ Configuration of Outlook Web Access (OWA), Form based Authentication, Http over SSL, Outlook
Express & Microsoft Outlook (Configuration, Management & Backup).
Educational Qualifications:
Examination Institution Year Percentage
B.E. computer SJCET 2014 61.59%
Diploma computer Thakur Polytechnic 2010 73.17%
SSC Pioneer High School 2007 68.17%
Technical Skills:
Database : DBMS, Oracle, SQL Server, MS Access.
Microsoft Technologies : Visual Basic, MS Office 2007/2010/2013/2016.
Operating System : Windows XP/Vista/7/8/10, windows server.
Languages : C, C++, Java, PHP.
Achievements :
➢ Presented a group project “Traffic Offence Tracking System” in state level project exhibition ‘INTEGRATE
2010’ held in ‘L&T college of Engineering’ and in ‘Techno fest 2010’ in ‘Thakur Polytechnic’.
➢ Scored 80 percentile in NIIT 8th National IT aptitude test by NIIT.
Hobbies:
➢ Travelling
➢ Listening Music
➢ Playing cricket
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above mentioned particulars.
Date: 07/02/2018.