QUESTIONNAIRE

We are Rishi Patel and Richa Brahmbhatt pursuing MBA from S. R. Luthra Institute of
Management, Surat As a part of the curriculum doing research on “To Study Effectiveness of Distribution
for P & G Brand in Small Channel of Sandesh Distributor Pvt. Ltd., South Gujarat” Kindly help us in the
same by filling the Questionnaire. Your response would be kept strictly confidential and would be used
only for academic research.

Personal Details:

Name: _____________________________________________________________________________

Annual Business: [ ] Below Rs.2, 00,000 [ ] Rs. 2 lakh – Rs.4 lakh [ ] Rs.4 lakh – Rs.6 lakh [ ] Above
Rs. 6 lakh

Area:____________________________________________________________________________

Provide your opinion about the followings for Sandesh Pvt. Ltd. Make tick marks () to the appropriate
answer.

[1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree]

Sr. no Statements 1 2 3 4 5

1 Required products are always available with Sandesh Distributor Pvt. Ltd.

आवश्यक उत्पादों हमेशा संदेश ववतरक प्राइवेट विवमटेड के साथ उपिब्ध हैं।
2 There are no defective products at a time of delivery

डिलीवरी के समय में कोई दोषपूर्ण उत्पादों नहीीं रहे हैं

3 The margin on the require product is attractive by SPDL.

SPDL द्वारा उत्पाद की आवश्यकता पर मार्जिन आकषणक है।

4 Required packet size of the product is available with SDPL.

SDPL में उत्पाद के विए आवश्यक पैकेट आकार उपिब्ध है।

5 Sandesh Distributor Pvt. Ltd provides require quantity of the product.

SDPL आपको उत्पाद की आवश्यक मात्रा प्रदान करता है।

6 Regular visit of same sales person is important

ववक्रेता को ग्राहक की मु लाकात ले ना आवस्यक(उपयोगी) हे

7 Visiting timings of the sales person are convenient

ववक्रेता का दौरा समय सुववधािनक हैं

 8 Product is delivered on convenient time ( प्रोिक्ट हरबार सही समय पे डमलजाती
हे ) उत्पाद सुववधािनक समय पर ददया है

9 Sandesh Distributor Pvt. Ltd provides flexible damage & credit policy

SDPL में िै मेज और क्रेडिट पॉडलसी दे ते हे

10 It is easy to communicate with salesperson of Sandesh Distributor Pvt. Ltd.

SDPL के ववक्रेता के साथ बातचीत करना आसान हे

11 Sandesh Distributor Pvt. Ltd offers special discount for P&G products.

SDPL P&G प्रोिक्ट पे ववशेष छू ट दे ते हे

12 Dealing experience with Sandesh Distributor Pvt. Ltd. is good.

आपका SDPL के साथ अनु भव अच्छा हे

2. How many times a distributor visits your outlet per month? ( १ महीने में डकतनी बार ववक्रेता आपकी
मु लाकात ले ते हे ?)

[ ] Once [ ] alternative week [ ] more than 2 times

3. How many times do you expect distributor to visit your outlet? (आप महीने में डकतनी बार चाहते हे की
ववक्रेता आपकी मु लाकात ले )

[ ] Once [ ] alternative week [ ] more than 2 times

4. Amount of your monthly sales (in Rs) of P&G products? ( महीने का P&G प्रोिक्ट का सेल्स? )

[ ] 0-1000 [ ] 1000-2000 [ ] 2000-3000 [ ] above 3000

5. What is your overall satisfaction level towards your distributor? ( आपका डिस्ट्रीब्यूटर के साथ अनु भव
केसा हे )

[ ] Highly satisfied [ ] Satisfied [ ] Neutral [ ] Dissatisfied [ ] highly dissatisfied

6. How likely do you wish to continue purchasing product from SDPL? (आप SDPL के साथ खरीदी
खरीद िारी रखना चाहते हैं?)

[ ] very likely [ ] somewhat likely [ ] somewhat unlikely [ ] very unlikely [ ] no opinion