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The Music Therapy Communication and Social Interaction Scale (MTCSI): Developing
a New Nordoff-Robbins Scale and Examining Interrater Reliability

Article  in  Music Therapy Perspectives · August 2014


DOI: 10.1093/mtp/miu002

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The Music Therapy Communication and Social
Interaction Scale (MTCSI): Developing a New Nordoff-
Robbins Scale and Examining Interrater Reliability
ADAM PATRICK BELL John J. Cali School of Music, Montclair State University
& Nordoff-Robbins Center for Music Therapy, New York
University
RICKY PERRY Kings County Hospital Center
MANDY PENG New York University School of Medicine
ALEXANDRA J. MILLER Department of Applied Psychology, New York University

ABSTRACT:  Building on the Musical Communicativeness scale Building upon this foundation, NR clinicians and research-
(Nordoff & Robbins, 1977, 2007), the Music Therapy Communication ers identified a need to develop a new scale with better-
and Social Interaction scale (MTCSI; Guerrero et al., 2014), was devel- defined constructs that expand upon the core concepts of the

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oped to document and evaluate communicative and socially interac-
tive responses that are elicited during mu sic therapy sessions. Piloted
original scales. The Music Therapy Communication and Social
with 36 children ages 2–5 in a special education setting, this article Interaction scale, abbreviated to the MTCSI (Guerrero et al.,
documents the development of the MTCSI and presents preliminary 2014), was designed to provide a method of measuring behav-
interrater reliability data. Four raters from 4 different academic back- iors perceived as either communicative or socially interactive
grounds employed the MTCSI to code the music therapy sessions of 8 that are commonly elicited during a music therapy session. It
participants. With one exception, interrater reliability of the MTCSI was resembles most closely Scale II, Musical Communicativeness,
consistently high. While the MTCSI demonstrates promise as a research
from the original scales. (see Appendix A: “MTCSI – Group”)
instrument for evaluating social interaction and communication, prag-
matic concerns raise questions regarding its utility as a clinical tool.
Developing the MTCSI
Creating the MTCSI occurred in multiple, sequential stages,
ASD and Nordoff-Robbins Music Therapy commencing with identifying behaviors associated with com-
Communication and social interaction competencies are munication and social interaction that could be observed
core deficits experienced by children with autism (Joseph & and evaluated using a video recording. Since its opening in
Tager-Flusberg, 2009). Understanding the extent of these defi- 1990, therapists at the Nordoff-Robbins Center have amassed
cits and how children respond to therapy is important not only a wealth of clinical experience interacting with young chil-
in demonstrating progress in a single session, but also in map- dren with ASD. This pooled resource was drawn upon to draft
ping the course of change over time. Further, as many chil- the domains that constitute the MTCSI, namely the elemental
dren with autism receive music therapy in groups, developing construct of engagement, which is defined by behaviors asso-
a tool that can be used in a group setting may be advantageous ciated with social interaction and communication.
for therapists and researchers. Guerrero et al. (2014) theorized that in a controlled experi-
Nordoff-Robbins (NR) Music Therapists have worked with mental study, a music therapy intervention would demonstra-
children with autism for decades, developing and refining inter- bly improve the deficit behaviors associated with ASD, which
ventions to maximize each child’s social and communicative they identified principally as communication and social
skills, within the core framework of improvisational musical interaction. According to Joseph and Tager-Flusberg (2009),
experiences (Aldridge, Gustorff, & Neugebauer, 1995; Guerrero “Autism is diagnosed solely on the basis of behavioral impair-
& Turry, 2013). While indexing has been a core part of this pro- ments and anomalies, specifically in the three core symptom
cess, in which NR therapists review videos of each therapy ses- domains of reciprocal social interaction, communication, and
sion (Nordoff & Robbins, 2007), Paul Nordoff and Clive Robbins repetitive interests and activities” (p.  201). Further, Tsatsanis
(1977), also developed evaluative scales to document music (2005) likens the behavioral traits of autism with those of peo-
therapy sessions quantitatively (Mahoney, 2010; Nordoff & ple with prefrontal cortical damage: “These characteristics
Robbins, 2007; Trevarthen, Aitken, Papoudi, & Robarts, 1998). include response preservation, disinhibition, narrow range of
interests, failure to plan, difficulty taking the perspective of
Adam Patrick Bell, PhD, is Assistant Professor of Music Technology and Music others, and lack of self-monitoring” (p. 372). Taken together,
Education at the John J.  Cali School of Music, Montclair State University. Ricky the existing findings from ASD research inside and outside of
Perry, MA, MT-BC, is a LCAT music therapist at Kings County Hospital Center in
Brooklyn, NY. Mandy Peng is a recent graduate of the New York University School music therapy contexts provide firm foundational support for
of Medicine, NY. Alexandra J. Miller is a Prevention Specialist at Concept Health the theoretical structure of the MTCSI, an elemental block of
Systems, a substance abuse center in Miami, FL.
© the American Music Therapy Association 2014. All rights reserved. establishing content validity.
For permissions, please e-mail: journals.permissions@oup.com The second step involved operationalizing the behav-
doi:10.1093/mtp/miu002 iors attributed to communication and social interaction and
Advance Access publication June 18, 2014
Music Therapy Perspectives, 32(1), 2014, 61–70 the rating scale proposed to assess them. Table 1 details the
61
62 Music Therapy Perspectives (2014), Vol. 32

Table 1
Observable Behaviors of Engagement and Emotional Communication Measured by the MTCSI

Emotional
Engagement communication
Engagement (Socially Interactive Affective Physical
Preengagement or Communicative) Responses Responses
Attention Vocalization Instrument Transitions Joining Turn Reciprocal Musical Reciprocal Verbal
Use In Taking Communication Communication
Note. Transitions can be coded as Preengagement or Engagement. Emotional Communication is conceptualized as having two distinct compo-
nents, affective and physical responses.

organizational structure of the MTCSI. For a detailed descrip- pilot study, Guerrero & Turry (2013) reported promising pre-
tion of each construct measured by the MTCSI, please refer to liminary findings of the correlations between the domains of
Appendix A. the newly created MTCSI and those of the well-established
The first category is Engagement, or in its absence, Vineland-II, but no preliminary data on any form of reliability
Preengagement. Engagement is exhibited by communica- was reported. The purpose of this paper is to detail the devel-
tion and/or social interaction with peers or the therapists. To opment of the MTCSI and report the results of a recently com-

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encourage communication and social interaction, the music pleted pilot study of its interrater reliability.
therapists scaffold “joining in” and “turn taking” activities It should be noted that the MTSCI was crafted such that it
for the children, providing multiple avenues into music- could complement the existing qualitative method of video-
making through singing and playing instruments. The cat- based analysis in place at the Nordoff-Robbins Center (com-
egories used to rate Engagement are Joining In, Turn Taking, monly referred to as “indexing”). The hallmark of the index-
Reciprocal Musical Communication, and Reciprocal Verbal ing procedure is the premium placed on the attention to the
Communication. These categories are rated on a three-point minutia and subtleties of the interactions between the clients
scale where a rating of “3” is the highest and denotes sus- and therapists. Dating back to the early work of Paul Nordoff
tained engagement, intermittent engagement is scored a “2,” and Clive Robbins (e.g., Nordoff and Robbins, 1965; Nordoff
and “1” is reserved for infrequent engagement. and Robbins, 1968), Nordoff-Robbins music therapy has a
If a child does not demonstrate behaviors associated with rich history of employing a qualitative case study model that is
Engagement, he or she is categorized as being in a state of steeped in narrative and thick description. The qualitative case
Preengagement, which is typified by a resistance to participate study model remains a pillar in the foundation of the training
in group activities. The categories used to rate Preengagement protocol at Nordoff-Robbins Centers, as evinced by the annual
are Attention, Vocalization, and Instrument Use. Similarly, advanced certification candidates’ case study presentations.
Preengagement is evaluated on a three-point scale, with these
actions receiving higher scores as they approach a state of Method: Piloting the MTSCI at “TOTS”
Engagement. The key distinction on the continuum between
Preengagement and Engagement is whether a participant’s Location and Participants
actions are socially interactive and/or communicative. In the fall of 2008, a research team at the Nordoff-Robbins
Preengagement and Engagement are evaluated during times Center for Music Therapy consisting of two therapists, two
between activities, aptly labeled Transitions. researchers, and three research assistants commenced a pilot
The remaining category, Emotional Communication is the study at These Our Treasures School (TOTS) in the southeast
overarching term for the constructs of Affective Responses and Bronx, NY. TOTS is a not-for-profit special education school
Physical Responses. These two constructs rely on the observable that provides “home-based and center-based intervention ser-
physical actions of the children such as smiling at a peer or wav- vices for children with special needs (birth to age 5)” (TOTS,
ing goodbye at the end of a session. Affective Responses are also n.d., p. 5). The pilot study was deemed mutually beneficial
coded on a three-point scale: a rating of “3” is used to label affect for both parties as it provided the researchers with a conveni-
that is shared or reciprocal, a score of “2” signifies the affective ent sample and provided music therapy services to the study’s
response is in context to the social situation, but not directed participants, 36 children aged 2 through 5 years, half of whom
towards peers or therapists, and a “1” designates demonstrations were diagnosed with ASD.
of affect that have no apparent connection to the music therapy Resembling what Aldridge, Gustorff, and Neugebauer
context. Deviating from the three-point rating system that typifies (1995), refer to as “waiting-list control” (p.  192), the TOTS
the MTCSI, the Physical Responses category utilizes a two-point study utilized a lagged-cohort quasi-experimental design to
scale. Socially appropriate touching or acceptance of touch- ensure all participants received therapy. Half of the children
ing (e.g., holding hands) is designated a “1,” whereas a “2” is received music therapy in the fall semester only (designated
reserved for communicative gestures such as hugging. as the experimental group), and the lagged control group con-
Lastly, rigorous refinement of the definitions and descrip- sisting of the remaining students commenced music therapy
tions of the instrument were necessary to optimize it for ease sessions in the spring semester. The subgroupings within the
of use. This has been accomplished through testing within the experimental and control groups were naturalistic, mirror-
Nordoff-Robbins Center and through a pilot study that will be ing the students’ class groups within the school. These sub-
discussed in the following section. Using data from the same groups ranged in size from three to eight students and were
Music Therapy Communication and Social Interaction Scale 63

accompanied by their regular teachers and teaching assistants. observation exhibited the same quantity of Engagement behav-
Sessions were video-recorded from two different perspectives iors, Affective Responses, and Physical Responses on a minute-
in the room by the research assistants at the beginning, mid- by-minute basis. In the second phase, the “agreement” intervals
dle, and end of the 12-week-long therapy course. from the first phase (categorical) were further analyzed, again
Music therapy was provided in weekly 30-min group ses- as either “agreement” or “no agreement” on the basis of level.
sions. A typical TOTS music therapy session commenced with a This phase tested whether or not raters agree on the degree of
hello song and concluded with a goodbye song. Kern, Wolery, Engagement, Affective Response, and Physical Response exhib-
and Aldridge (2007) explain: “In music therapy, ‘hello’ and ited by the child in the music therapy session. For both phases
‘good-bye’ songs are used frequently to establish predictable of analysis, agreement was calculated and reported as a coef-
routines and structure, provide undivided attention, and com- ficient, as were the means and standard deviations of each cate-
municate a welcome” (p.  1265). These bookends are inter- gory to examine the consistency of the raters. A caveat of utiliz-
spersed with improvised “joining-in” and “turn-taking” activi- ing a percentage-based assessment of interrater reliability is that
ties. Kim, Wigram, and Gold (2009) posit: “Improvisational the scores are less robust than a kappa approach (Gwet, 2010),
music therapy is just such an individualized intervention that which accounts for agreement that may occur due to chance.
facilitates moment-by-moment motivational and interpersonal However, being that this was a preliminary investigation of
responses in children with autism” (p.  391). As a result, no interrater reliability with the aim of improving the functional-
two music therapy sessions at TOTS featured the same con- ity of the MTCSI, the simpler statistical procedure was chosen.
tent. While the overarching session structures were similar and Even with its inherent inflations, the data serves its purpose in

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the durations were identical, each session was unique. guiding actions for revision and refinement.

Results
Procedure Tables 2 and 3 present the agreement coefficients and
The MTCSI was designed with the intent that nonmusic accompanying means and standard deviations for Rater Team
therapists could understand and execute it with the goal that A and Rater Team B respectively.
its utility would extend into interdisciplinary collaborations For both teams, it is evident that categorical agreement coeffi-
and studies. To test how the constructs defined in the MTCSI cients were very high. The mean categorical coefficient scores for
are interpreted and scored by raters from different academic Team A were 0.93 (SD = 0.05) for Engagement, 0.88 (SD = 0.24)
fields, a preliminary examination of interrater reliability was for Affective Responses, and 0.91 (SD  =  0.08) for Physical
undertaken. In the interest of fostering an interdisciplinary Responses. The mean categorical coefficient scores for Team
perspective on the constructs measured by the MTCSI, four B were 0.99 (SD = 0.02) for Engagement, 0.94 (SD = 0.09) for
raters from four different academic backgrounds (music edu- Affective Responses, and 0.97 (SD = 0.04) for Physical Responses.
cation, music therapy, psychology, & medicine) participated Despite these high coefficients, it should be noted that the stand-
as coders. In total, 24 video-recorded music therapy sessions ard deviation for Team A’s Affective Responses agreement coef-
were coded using the MTCSI and split evenly amongst two ficient was high, reflecting their inconsistent ratings for Session
teams of coders, Team A and Team B. Both coding teams were 2 of Child 4 (0.13). Both teams struggled to produce consistent
assigned four different children and tasked with coding three results for Engagement Level, with comparatively lower coeffi-
music therapy sessions per child. The eight TOTS students cients and higher standard deviations than the other constructs
assigned to the coding teams were selected randomly from assessed. The Engagement Level agreement coefficients for Child
the original pool of 36 participants. Coders were trained by an 2 were especially low (0.22, 0.38, & 0.29). In contrast, both rat-
experienced tutor before commencing the interrater reliability ing teams produced high agreement coefficients for Affective
study. The prestudy tutoring phase consisted of 3 hr of training Responses Level and Physical Responses Level. With regard to
in which the coder and tutor watched music therapy sessions Affective Response Level, Team A’s agreement coefficient was
filmed at TOTS and discussed the constructs the MTCSI aims 0.91 (SD = 0.08) and Team B’s agreement coefficient was 0.97
to measure: Engagement (or in its absence, Preengagement), (SD = 0.04). With regard to Physical Response Level, Team A’s
Affective Responses, and Physical Responses. agreement coefficient was 0.89 (SD = 0.10) and Team B’s agree-
Coding a 30-min TOTS music therapy session with the MTCSI ment coefficient was 0.99 (SD = 0.02).
is a labor-intensive process that typically requires 1 to 2 hr to
complete. Sessions are microcoded, requiring the rater to assign Discussion
a score for each minute of activity. After watching each minute With the exception of Engagement Level, interrater reliabil-
of video, raters assign scores in the appropriate categories. ity of the MTCSI’s categories are consistently high. The large
To assess interrater reliability, the rating teams watched the standard deviations reported for subspecific scales are indica-
video-recorded music therapy sessions together, but coded the tive of the fact that the sample size is small and one outlying
behaviors of the children independently. Raters were not per- result skews this statistic.
mitted to dialogue with each other while coding, other than to As a clinical tool, the MTCSI remains in a state of gestation in
request re-watching an interval or indicate that they were ready which it requires further testing and refinement. Including the
to move on with the next interval. Each of the three categories findings of this report and the earlier cited report of Guerrero
was analyzed in a two-phase process. In the first phase, cat- and Turry (2013), the MTCSI has shown promise to be both a
egorical agreement was examined as either “agreement” or “no reliable and valid measure of social interaction and communi-
agreement.” In this phase, the MTCSI was tested to see if two cation. Despite the authors’ optimism, there are a number of
independent raters using this instrument agree if the child under pragmatic concerns that make utilizing the MTCSI problematic.
64 Music Therapy Perspectives (2014), Vol. 32

Table 2 
Agreement Coefficients for Rater Team A

Agreement coefficient
Engagement Affective Physical
Child Session Categorical Level Categorical Level Categorical Level
1 1 0.93 0.36 0.93 0.93 0.82 0.82
2 0.92 0.67 0.92 0.92 0.92 0.92
3 0.95 0.55 0.95 0.95 0.82 0.82
2 1 0.91 0.22 0.96 0.87 1.00 1.00
2 1.00 0.38 0.93 0.93 0.93 0.93
3 0.90 0.29 1.00 0.95 0.95 0.95
3 1 0.96 0.86 1.00 1.00 0.86 0.86
2 1.00 0.84 1.00 1.00 1.00 1.00
3 0.96 0.88 1.00 1.00 1.00 1.00
4 1 0.96 0.61 0.93 0.93 0.89 0.89
2 0.86 0.45 0.13 0.90 0.97 0.69
3 0.82 0.55 0.77 0.77 0.77 0.77

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Mean 0.93 0.55 0.88 0.93 0.91 0.89
SD 0.05 0.23 0.24 0.06 0.08 0.10

Table 3 
Agreement Coefficients for Rater Team B

Agreement coefficient
Engagement Affective Physical
Child Session Categorical Level Categorical Level Categorical Level
5 1 1.00 0.93 1.00 1.00 1.00 1.00
2 1.00 0.97 1.00 1.00 1.00 1.00
3 0.95 0.90 0.95 1.00 1.00 1.00
6 1 1.00 0.89 0.93 1.00 0.93 1.00
2 0.96 0.71 0.96 0.96 0.96 1.00
3 1.00 0.92 0.96 0.96 0.96 1.00
7 1 1.00 0.67 1.00 0.92 1.00 1.00
2 1.00 0.66 0.92 1.00 1.00 1.00
3 0.96 0.58 0.96 1.00 0.92 1.00
8 1 1.00 0.73 1.00 1.00 1.00 1.00
2 1.00 0.71 0.69 0.83 1.00 0.92
3 1.00 0.48 0.95 1.00 0.91 1.00
Mean 0.99 0.76 0.94 0.97 0.97 0.99
SD 0.02 0.16 0.09 0.05 0.04 0.02

First, the training required to employ the MTCSI is very time- may result in a dearth in data generation from the indexing pro-
intensive, typically requiring trainees to spend 3 hr with an cess. As one trainee remarked, “the MTCSI forces you to recog-
experienced coder to guide them through the process. Second, nize that there is always something, even when it seems there is
once trained, the coding time required to completely analyze a nothing.” While not expected, the MTCSI has the added benefit
single session is approximately twice the real time of the video of challenging researchers and practitioners alike to consider
excerpt. Experienced coders can complete a session in real the seemingly diminutive events as well as the glaringly salient
time plus one-third to one-half of the video excerpt’s duration. events that occur within a music therapy session in order to
For example, the coders involved in the interrater reliability develop a comprehensive clinical picture of the client.
study typically completed a 20-min session in 30 min. The “agreement” versus “no agreement” approach utilized
The microcoding process contributes a systematic dimen- in this analysis is conservative, but eschews an analysis of rater
sion to the analysis of NR music therapy sessions, wherein each tendencies to be “hard” or “easy” coders. Therefore, an alter-
single minute necessitates analysis—this is not the case with native statistical approach such as calculating Cohen’s kappa
the qualitative indexing method, where subjective decisions could produce a more authoritative result for this preliminary
determine which parts of a video excerpt should be analyzed analysis of the interrater reliability of the MTCSI. Further, in
more closely. Marcus (personal communication, December an effort to improve the interrater reliability of the construct
15, 2013) suggests that because indexing is intended to probe Engagement Level in the MTCSI, heeding the feedback of
for clinical implications, a client’s unresponsiveness to therapy the raters, the instructional materials will be further refined
Music Therapy Communication and Social Interaction Scale 65

to remove ambiguities and provide more specific examples Kim, J., Wigram, T., & Gold, C. (2009). Emotional, motivational and interpersonal
of what to observe in an activity to make the coding process responsiveness of children with autism in improvisational music therapy.
Autism, 13(4), 389–409.
more concrete and less interpretive.
Mahoney, J. (2010). Interrater agreement on the Nordoff-Robbins Evaluation Scale
This quantitative approach to analysis is a double-edged 1: Client-therapist relationship in musical activity. Music and Medicine, 2(1),
sword of sorts, as despite its aforementioned advantages, it 23–38.
presents some philosophical problems for NRMT therapists. Nordoff, P., & Robbins, C. (1965). Improvised music for autistic children. Music
For example, the construct under most scrutiny and criticism Journal, 23(8), 39 & 67.
amongst the MTCSI’s authors is emotional communication, Nordoff, P., & Robbins, C. (1968). Improvised music as therapy for autistic children.
In E. T. Gaston (Ed.), Music in therapy (pp. 191–193). New York: MacMillan.
because it frames the acts of smiling or laughing as evidence of
Nordoff, P. & Robbins, C. (1977). Creative music therapy. New York: Harper & Row.
“positive” affect. Clients of NRMT display a broad range of emo- Nordoff, P., & Robbins, C. (2007). Creative music therapy: A guide to fostering clini-
tions that could be perceived as “positive,” and are not limited cal musicianship (2nd ed.). Gilsum, NH: Barcelona.
to smiles and laughs. The challenge for a non-NRMT-trained TOTS (n.d.). Retrieved from: http://www.theseourtreasures.com/services.html
coder is that these other displays of affect were often subtle and Trevarthen, C., Aitken, K., Papoudi, D., & Robarts, J. (1998). Children with autism:
required in-depth acquaintance with the client that only the Diagnosis and interventions to meet their needs (2nd ed.). London: Jessica
therapist possesses. The MTCSI was not designed to supplant Kingsley Publishers.
Tsatsanis, K. (2005). Neuropsychological characteristics in autism and related condi-
the indexing process, and should not be regarded as its quanti-
tions. In F. Volkmar, R. Paul, A. Klin, & D. Cohen (Eds.), Handbook of autism and
tative analog. Delimiting the affective behaviors accounted for pervasive developmental disorders: Vol. 1 (3rd ed., pp. 365–381). Hoboken,
by the “MTCSI – Group” confines coders, which for the purpose NJ: Wiley.

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of establishing interrater reliability, is necessary as it reduces the Wigram, T., Nygaard Pedersen, I., & Ole Bonde, L. (2002). A comprehensive guide to
variability in interpreting responses to the therapy. music therapy: Theory, clinical practice, research, and training. London: Jessica
As the data analysis of the TOTS study enters its final stages, Kingsley Publishers.
the correlations of the Vineland-II and the MTCSI will be
examined for concurrent validity. The MTCSI was not intended Appendix 1
to be used as a clinical tool as it is likely too time consuming Music Therapy Communication and Social
for most clinical applications. However, clinicians wishing to Interaction Scale - Group
diversify their analytical methods may find the MTCSI to be
The Music Therapy Communication and Social Interaction
a welcome complementary tool that provides an additional
scale (MTCSI) (Guerrero et  al., 2014) is designed to assess
and alternative lens through which to examine data. For the
the communication and social interaction behaviors that a
qualitatively-oriented researcher, the MTCSI provides a portal
child demonstrates during a music therapy session. The MTCSI
to engaging in mixed methods research, generating quantita-
may be of particular value in tracking the behavioral changes
tive data to complement qualitative findings.
that occur over the course of music therapy with a child with
In its current state the MTCSI has been refined to the point
developmental delays or related difficulties. The instrument is
where it is ready to undergo comprehensive and rigorous reli-
not intended to measure the child’s musical skills. There are
ability and validity testing. Appropriately, it builds upon the
two forms of the MTCSI: the MTCSI – Group, presented here,
foundational theories of NRMT and extends them by incorpo-
which is used for group music therapy sessions, and the MTCSI
rating findings from relevant and related research on children
– Individual, used for individual music therapy sessions, which
with autism. Like the original Nordoff Robbins scales (2007),
will be published at a later date.
the MTCSI provides a method of measuring communication
The observer using this instrument must successfully com-
and social interaction observed during music therapy sessions.
plete an authorized training program which includes dem-
Conflicts of interest: None declared. onstrating high interrater agreement with a master observer.
A trained observer need not be a music therapist or a musi-
cian; however, he or she should have some training or experi-
References ence in developmental psychology so as to be familiar with
Aldridge, D., Gustorff, D., & Neugebauer, L. (1995). A preliminary study of creative the behavior of children. Experience with children with spe-
music therapy in the treatment of children with developmental delay. The Arts cial needs is desirable.
in Psychotherapy, 22(3), 189–205. Use of the MTCSI requires that children be video-recorded
Guerrero, N. & Turry A. (2013). Nordoff-Robbins music therapy: An expressive and
by a videographer trained in filming for the purpose of cod-
dynamic approach for young children on the autism spectrum. In P. Kern & M.
ing with this instrument. When more than one child is being
Humpal (Eds.), Early childhood music therapy and autism spectrum disorders
(pp. 130–144). London: Jessica Kingsley Publishers. observed, recording by a second videographer will likely be
Gwet, K. (2010). Handbook of interrater reliability (2nd ed.). Gaithersberg, MD: needed to adequately capture the children. Behaviors are
Advanced Analytics. coded in one-minute intervals using the MTCSI – Group cod-
Guerrero, N., Hummel-Rossi, B., Turry, A., Eisenberg, N., Selim, N., Birnbaum, J., ing sheet, which is available upon training.
Marcus, D., & Ritholz, M. (2014). Music Therapy Communication and Social There are four sections of the MTCSI – Group. The first
Interaction Scale – Group.
section is Section A: Preengagement – Sound Making and
Joseph, R., & Tager-Flusberg, H. (2009). Face and gaze processing in autism. In T.
Striano & V. Reid (Eds.), Social cognition: Development, neuroscience, and
Attention. Categories in this section include:
autism (pp. 201–215). West Sussex, UK: Wiley-Blackwell.
Kern, P., Wolery, M., & Aldridge, D. (2007). Use of songs to promote independence 1. Vocalization
in morning greeting routines for young children with autism. Journal of Autism 2. Instrument Use
and Developmental Disorders, 37(7), 1264–1271. 3. Attention
66 Music Therapy Perspectives (2014), Vol. 32

The behaviors coded in this section are typically seen early Vocalization codes begin with nonverbal sounds (e.g.,
in the course of music therapy. The coded behaviors reflect grunts, shrieks, vowel or consonant sounds), speech-
that the child is not yet actively participating in the session or related sounds (e.g., la la la), or words that are not in
is just beginning to participate in and attend to the session. At response to or directed toward peer(s), therapist, or ther-
times during the course of therapy, a child may revert to the apy objects (Code 1). The sounds are not in reaction to the
behaviors of this section. content of the session. Codes 2 and 3 represent the emer-
The second section of the observation scale is Section B: gence of vocalizations that are in response to peer(s), ther-
Engagement – Communication and Social Interaction with apist, or music, but are not apparently communicative.
Therapist or Peer(s). Categories in this section include: The behavior does not meet criteria for Joining In (Section
B1), although it may be a direct precursor to Joining In.
1. Joining In an Activity with Therapist or Peer(s)
2. Turn Taking Code Vocalization as:
3. Reciprocal Musical Communication with Therapist or
Peer(s) 1 – Makes sound or verbalization with no relation to ses-
4. Reciprocal Verbal Communication with Therapist or sion context.
Peer(s) 2 – Makes or alters sound or verbalization partially or
intermittently in response to session context.
The behaviors coded in this section indicate that the child 3 – Makes sound or verbalization in response to session
is engaged in the session, although the level of engagement context, but with no direct communication or social

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may fluctuate. The codes reflect the nature and extent of the interaction with peer(s) or therapist; that is, no Joining In
child’s communication and interaction with the therapist and with peer(s) or therapist.
peers. Often, the format of a session activity will determine the
Sidebar – Note vocalizations that are repetitive, self-
appropriate coding category.
stimulating, or self- soothing. Indicate any therapist
The third section of the scale is Section C: Transition, which
or peer prompting, as contrasted with independent
assesses the extent to which the child can sustain engage-
vocalization.
ment during periods of transition between structured activities
in a session, when behavioral expectations may be unclear.
2. Instrument Use
Given that transitions may be particularly challenging for chil-
dren with developmental disabilities, it may be valuable to
Code 1 under Instrument Use indicates the child’s manip-
assess possible changes over time in a child’s ability to remain
ulation of an instrument in a nonmusical way that is not in
engaged during transitions. response to therapist, peer(s), or therapy context. In Code
The fourth section of the scale is Section D: Emotional 2 the child begins to play an instrument, but with no rela-
Communication and Interaction with Therapist or Peer(s). tion to therapist or peer(s); for example, the child may
Categories in this section include: experiment with different ways of playing the instrument
1. Affective Response in order to discover how the instrument works. Code 3
2. Physical Response represents the emergence of instrumental play that is in
response to therapist, peer(s), or music, but is not appar-
The behaviors coded in this section reflect the child’s emo- ently communicative. The behavior does not meet criteria
tional reactions to the therapy. Categories in this section can for Joining In. The difference between Codes 2 and 3 is
be coded simultaneously with other categories when relevant. that in Code 2 the child is involved in self-directed explo-
Finally, note that throughout the scale, the coder is asked to ration of the instrument, whereas in Code 3 the child’s
record certain behaviors as Sidebars. The Sidebars thus serve playing reflects some response to the session context.
to track unusual or idiosyncratic behaviors which are unre-
sponsive to the session context. In addition, Sidebars are used Code Instrument Use as:
to describe briefly the events being coded in each interval. For
example, if the child receives a code of 3 under C3: Affective 1 –Nonfunctional use of instrument, e.g., stacking horns,
Response, the Sidebar may indicate that the child shared a spinning a cymbal. Exploration of physical characteris-
reciprocal smile with a peer. tics of the instrument.
2 –Begins to play instrument with no apparent relation to
An important rule to remember while coding is that if one is
session context. Exploratory playing of instrument, often
undecided between two levels of a code, the lower code level
brief; not Joining In behavior.
should be chosen. It is not unusual to encounter behaviors that
3 –Plays instrument in response to session context, but
appear to border two code categories and, for the purposes of
with no direct communication or social interaction with
consistent scoring and instrument construct validity, the more
therapist or peer(s); that is, no Joining In with therapist or
conservative approach of choosing the lower code level is
peer(s).
adopted for this instrument.
A Definition of Terms is provided at the end of this manual Sidebar – Note instrument use that is repetitive, self-
for clarification of technical terms used. soothing, or self- stimulating, e.g., beating a cymbal in
a perseverative manner. Indicate any therapist or peer
A. Preengagement – Sound Making and Attention
assistance with play, as contrasted with independent
1. Vocalization play.
Music Therapy Communication and Social Interaction Scale 67

3. Attention Preengagement – Sound Making and Attention. Whereas


Code 3 under Vocalization (Section A1) or Instrument
The lowest level of Attention is inattention to the ses- Use (Section A2) indicates musical activity with no
sion (Code 1). In Code 2 the child shows intermittent evident communication or social interaction, Code 1
attention to the session, and in Code 3 the child demon- under Joining In reflects some form of communication
strates sustained attention. Attention to session would or social interaction. The communication or social inter-
not be coded simultaneously with another behavior action may be evidenced by, for example, looking at
that includes attention to session, such as Joining In therapist or peer(s); smiling at therapist or peer(s); mov-
an Activity. Attention is evidenced by such visible ing, singing, or playing along with therapist or peer(s);
behaviors as changes in body orientation; changes in touching therapist or peer(s); clapping with therapist or
facial expression; eye contact with therapist or peer(s); peer(s); moving toward therapist or peer(s) to engage
alerting to therapist’s or peer(s)’ communications; or with them; or cooperative playing on a single instru-
approaching therapist or peer(s). Note that the child’s ment with therapist or peer(s). Some of these behaviors
body may be oriented toward the therapist, peer(s), can simultaneously be coded in Section D: Emotional
or music source even while the child is not looking Communication and Interaction. Furthermore, if a child
directly at the therapist or peer(s). A child may move initiates a verbalization beyond what is accounted for by
back and forth between Attention and Engagement. Joining In an Activity, that behavior may also be coded
under Section B4: Reciprocal Verbal Communication

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Code Attention as: with Therapist or Peer(s).

1 –Inattention to session, e.g., paces around, rocks back Codes 2 and 3 of Joining In represent higher levels
and forth (not in relation to music); does not alter behav- or more frequent occurrences of communication and
ior in response to music; does not look at therapist or social interaction. Communication and social inter-
peer(s); plays with nonmusical object; does not relate action may be demonstrated by any of the examples
his/her activity to therapist, peer(s), or session context; of behaviors listed above. Codes 2 and 3 are applied
actively avoids therapy session. Self-soothing or self- depending on the context of the situation. If the child
stimulating behavior. has a brief moment of highly connected and commu-
2 –Intermittent attention to therapist, peer(s), or therapy nicative behavior within an interval but is otherwise
activities; attention alternating with inattention. Briefly merely attentive to the situation, coding may be divided
approaches therapist or peer(s) or orients body in between Code 3 of Joining In and Code 3 of Section
response to the session. A3: Attention. However, if the child’s communication
3 –Sustained attention to therapist, peer(s), and therapy or interaction is intermittent throughout the interval,
activities. Approaches or orients towards therapist or a code of 2 for Joining In can account fully for this
peer(s), but with no direct communication or social behavior, without any need to code under Section A3:
interaction. Attention.
Sidebar – Note persistent unresponsiveness of child. Code Joining In an Activity as:
Indicate any therapist or peer attempts to elicit response
from child. 1 –Simultaneous participation in an activity (i.e., musi-
cal, dramatic, or movement) along with therapist or
B. Engagement – Communication and Social peer(s), parallel play, with minimal communication
Interaction with Therapist or Peer(s) or social interaction. The child demonstrates minimal
In Engagement, the child is interacting or communicating affective response, physical response, or musical con-
with therapist or peer(s). The child may be interacting only nection (in dynamics, tempo, or melody) with therapist
with peer(s), only with therapist, or with both peer(s) and ther- or peer(s).
apist. If the child disengages from the interaction, communi- 2 –Simultaneous participation in an activity (i.e., musical,
cation, or session activity, indicate inattention using Code 1 dramatic, or movement) along with therapist or peer(s)
under Section A3: Attention. In children with developmental with intermittent communication or interaction. Child
disabilities, it may be common to alternate frequently between shows some affective response, physical response, joint
participation and disengagement. attention, or musical connection (in dynamics, tempo,
or melody) with therapist or peer(s).
1. Joining In an Activity with Therapist or Peer(s) 3 –Simultaneous participation in an activity (i.e., musi-
Joining In an Activity with Therapist or Peer(s) is often cal, dramatic, or movement) along with therapist or
the first actual sign of communication and social inter- peer(s) with strong or sustained communication or
action in a session, and is the usual entry point into interaction. Child shows strong affective response,
engagement behavior. Joining In codes begin with the physical response, joint attention, or musical connec-
child’s simultaneous participation in an activity (musi- tion (in dynamics, tempo, or melody) with therapist or
cal, dramatic, or movement) with therapist or peer(s). peer(s).

Such behavior is contrasted to performing an activity on Sidebar – Note attempts to join in, even if unsuccessful.
one’s own, which is a behavioral marker of Section A: Note therapist or peer assistance with play.
68 Music Therapy Perspectives (2014), Vol. 32

2. Turn Taking 3. Reciprocal Musical Communication with


Therapist or Peer(s)
Turn taking occurs when the therapist creates an
explicit, predictable format within a group activity in Responding to musical statement – answering back
which two or more children are each given opportuni- musically. Musical exchange that occurs between child
ties to participate individually at a specified time, while and therapist or between child and peer(s), with the
the other children are expected to wait their turns. following element of “conversation”: a directed musi-
A child (or subgroup of children) is prompted or cued cal statement (melodic or rhythmic sound or series of
by therapist or music to participate at a specified time. sounds, played or sung, with a clear beginning and
Turn Taking requires each child to wait for his/her turn end) that is answered with another musical statement.
and respond when appropriate. This is not an activity This may lead to a series of statements or to a sustained
in which only one child takes a turn. For greeting or musical exchange between child and therapist or
farewell songs with very brief individual turns, or for between child and peer(s). The child’s vocal response to
instrumental improvisations with spontaneous turns, therapist’s or peer(s)’ musical statement may be sung or
code under Section B1: Joining In rather than under spoken.
Turn Taking.
Code Reciprocal Musical Communication as follows:
Turn Taking differs from Reciprocal Musical
Communication because although the child gives musi- 1 –Answers a musical statement with another musical

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cal responses, he/she does not seek to gain responses as statement.
a consequence of his/her musical actions. Turn Taking 2 –Initiates a musical statement directed toward therapist
also differs from Joining In because Joining In involves or peer(s) that implies a request for a response.
simultaneous activity with the therapist or peers while 3 –Sustains musical conversation with at least two
Turn Taking involves sequential activity, although the exchanges with therapist or peer(s). The musical
child may share a cue with a peer. modality can change; that is, the child can move from
one instrument to another or between instrument and
Code Turn Taking as follows: voice.

1 –Child does not respond, responds infrequently, or Sidebar – Note repetitious or habitual musical state-
responds only upon explicit prompting when it is his/ ments that do not invite any particular response and
her turn, OR does not wait for peer(s) to take a turn, are inflexible, uncommunicative, and unchanging in
plays out of turn, and may be distracted or disruptive response to session context.
(e.g., grabs instrument during peer[s]’ turn). The child
may appear to show attention to the group most of the 4. Reciprocal Verbal Communication with
time, but does not actively participate. Therapist or Peer(s)
2 –Child intermittently responds when it is his/her turn,
while at other times does not respond. Additionally, or Conversation that occurs within a therapy session.
alternatively, the child may at times be distracted or dis- Code 1 responses may include gesturing, and intelli-
ruptive. The child may appear to show attention to the gible or unintelligible words that are spoken or sung;
group most of the time and intermittently participate however, in Codes 2 and 3, comments or questions
actively. (spoken or sung) must be intelligible. If spoken or sung
3 –Child responds all the time or almost all the time words are not intelligible to the coder, the child can-
when it is his/her turn, AND waits for peer(s) to take not be coded 2 or 3.  Instead, the behavior should be
a turn, does not play out of turn, and is not disruptive. described in a Sidebar under this category, with a note
The child shows attention to the group and actively of whether the verbalization appears to be directed at
participates. therapist or peer(s). Reciprocal Verbal Communication
is distinct from Vocalization (Section A1), which does
If there is a difference in the level of disruptiveness of not involve direct communication or social interaction
a child’s behavior depending on whether he is wait- with therapist or peer(s). Note: If the therapist is pro-
ing for his turn or taking his turn, code for the more viding a musical framework for response and the child
disruptive behaviors. For example, if the child takes responds verbally, code using B3: Reciprocal Musical
his turn at the proper times but is highly disruptive or Communication.
distracted between his turns, he would receive a code
of 1. Code Reciprocal Verbal Communication as follows:
Sidebar – Note nature and degree of therapist assistance 1 –Responds to question or comment by therapist or
or cueing (e.g., physical assistance—indicating it is the peer(s). Response may be through gestures (e.g., hand
child’s turn to play the drum by presenting the drum to wave or head nod), or intelligible or unintelligible spo-
the child or tapping the drum; or verbal assistance— ken or sung words.
“Leo, now it’s your turn!”). Indicate nature of any dis- 2 –Initiates intelligible comment or question in spoken or
ruptive behavior. sung words directed toward therapist or peer(s). Usually
Music Therapy Communication and Social Interaction Scale 69

implies a request for a verbal, musical, or behavioral by body movement, e.g., jumping up and down or clap-
response. ping hands in apparent happiness or excitement.
3 –Sustains conversation in spoken or sung words for at 3 –Shared or reciprocal display of affective response with
least two intelligible exchanges. the therapist or peer(s). Possibly accompanied by body
movement such as clapping along with a peer’s music
Sidebar – Note any disruptive, impulsive, perseverative, making.
or tangential verbalizations.
Sidebar – Describe nature and intensity of affective
C. Transition response. Note a child’s absence of affective response,
or flat affect.
A transition is the period after one music therapy activity has
ended and another has yet to begin. A transition is marked by
the clear stopping of one activity, followed by a period without 2. Physical Response to Therapist, Peer(s), or
organized activity (the transition), and the starting of another Therapy Session
activity. During a transition there may be no explicit directions A socially appropriate or positive physical response to
to the children as to what they should do. The therapist might therapy session, therapist, or peer(s). A  behavior may
be silent, express reactions to the previous activity, query start out as socially appropriate but may be sustained
as to what the group would like to do next, sing about the in an inappropriate manner. In this case, the behavior
transition, or combine some of these behaviors. Code under would be noted as a Sidebar.

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Transition only if the aforementioned criteria for Transition are
met; do not code under Transition when the therapist quickly Code Physical Response as follows:
shifts from one activity to another. Only Section D: Emotional
Communication and Interaction with Therapist or Peer(s) may 1 –Deliberately touches or accepts touch of therapist or
be simultaneously coded with Transition. peer(s) in a socially appropriate manner. Moves closer
to therapist or peer(s) in a socially appropriate manner.
Code the child’s behavior during a transition as follows: 2 –In a socially appropriate manner initiates or accepts a
communicative gesture, such as waving hello or good-
1 –Child appears to “tune-out” or withdraw and does not bye, shaking hands, or blowing a kiss.
interact with peers or respond to therapist.
2 –Child is partially engaged in the transition and shows Sidebar – Note any inappropriate physical response,
some response to the situation, peers, or therapist. such as hitting or other aggressive behavior, avoidant
3 –Child is fully engaged in the transition and communi- behavior (e.g., running to door; lying on therapist’s lap
cates or interacts with peers or therapist. Alternatively, if rather than participating in session activity), or inappro-
the child does not communicate or interact with others, priate touching of therapist or peer(s).
his/her facial expression and body movements indicate
active attention to the transition and attentive waiting for Coding a session in one-minute intervals allows the
the next activity. observer to estimate the portion of a session during which a
child is actively engaged in communication and social inter-
Sidebar – Note behavior during transition that suggests action – i.e., the number of intervals or amount of time coded
lack of self-regulation, such as running around the under Section B: Engagement, as compared with Section A:
room. Preengagement. The observer may calculate the child’s aver-
age level of engagement in a session within or across the dif-
ferent categories of engagement, or during moments of transi-
D. Emotional Communication and Interaction
tion between activities.
with Therapist or Peer(s)
In addition to one-minute interval coding, each session is
The following categories may be coded simultaneously with given overall ratings in three categories, as follows:
all preceding categories.

1. Affective Response The child’s overall affect during the therapy session was
Visible or audible display of emotion in response to ses- 1. Distressed, fearful
sion, therapist, or peer(s) – e.g., facial expressions indi- 2. Neutral, with little visible affect
cating joy, sadness, or anger; laughing, crying, or shout- 3. Occasional moments of positive affect
ing. Upon reviewing intervals of the session, the coder 4. Frequent moments of positive affect
should make a point of searching for affective responses, 5. Sustained positive affect
as they may go unnoticed in the initial viewing of an
interval. The child’s overall relationship with the therapist was
Code Affective Response as follows: 1. Detached, disengaged
2. Detached, with occasional engagement
1 –Displays affect, but not in response to therapy session 3. Intermittently engaged
and not directed at therapist or peer(s). 4. Frequently engaged, with occasional detached or dis-
2 –Demonstrates affective response to therapy session, but tracted behavior
not directed at therapist or peer(s). Possibly accompanied 5. Consistently engaged
70 Music Therapy Perspectives (2014), Vol. 32

The child’s overall relationship with peer(s) was la), jargon, or humming. (J. Birnbaum, personal communica-
1. Detached, disengaged tion, May, 2008).
2. Detached, with occasional engagement Perseveration  1. In general, persistence in doing something
3. Intermittently engaged to an exceptional level or beyond an appropriate point. 2. In
4. Frequently engaged, with occasional detached or dis- neuropsychology, the inappropriate repetition of behavior
tracted behavior that is often associated with damage to the Frontal Lobe of
5. Consistently engaged the brain. 3.  An inability to interrupt a task or to shift from
one strategy or procedure to another. (VandenBos, 2007,
Definition of Terms p. 687–688).
Attention A  state of awareness in which the senses are Reciprocal Musical Conversation  A musical exchange that
focused selectively on aspects of the environment and the occurs between a child and the therapist or between a child
central nervous system is in a state of readiness to respond to and peer(s) with the following element of “conversation”: a
stimuli. (VandenBos, 2007, p. 82). directed musical statement (melodic or rhythmic sound or
Communication  The transmission of information, which series of sounds, played or sung, with a clear beginning and
may be by verbal (oral or written) or nonverbal means. Humans end) that is answered with another musical statement.
communicate to relate and exchange ideas, knowledge, feel- Social Interaction Any process that involves reciprocal
ings, and experiences, and for many other interpersonal and stimulation of response between two or more individuals….
social purposes. (VandenBos, 2007, p. 200). Social interaction includes the development of cooperation

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Joining In  Participating in an activity with another person and competition, the influence of status and social roles, and
or persons. In the course of this participation, an individual the dynamics of group behavior, leadership, and conformity.
demonstrates some form of communication and social inter- (VandenBos, 2007, p. 866).
action with the other person(s). This particular definition was Transition  The time period after one therapy activity has
formulated for the MTCSI. ended and another has yet to begin. It is marked by the clear
Joint Attention Attention focused by two or more peo- stopping of one activity, followed by no organized activity (the
ple on the same object, person, or action at the same time. transition), and the starting of another activity. Transitions are
Joint attention is an important developmental tool. Infants of important in group therapy as they provide opportunities for the
around nine months can follow their parents’ gaze and begin child to self-regulate his/her behavior and to interact and com-
to imitate what their parents do. Thus, by focusing attention on municate with peers. It is hoped that the previous musical activ-
an object as well as on the adult’s reaction to it, children can ity or the anticipation of the next activity will sustain the child’s
learn about the world. (VandenBos, 2007, p. 509). Joint atten- attention and awareness of the environment and stimulate him/
tion may be a psychological process underlying Engagement, her to interact with peers. (J. Birnbaum, D. Marcus, M. Ritholz,
particularly Joining In an Activity (Code B1). & A. Turry, personal communication, September, 2008).
Musical Statement  A melodic or rhythmic sound or series Tempo  Refers to the overall pace or speed of the music. It
of sounds, played or sung, with a clear beginning and end. is the rate in which one beats, claps, or moves to the music.
Used in Reciprocal Musical Conversation. (Levitin, 2006).
Nonverbal Communication The act of conveying infor- Vocalization  In the broadest sense, any audible use of the
mation without the use of words. Nonverbal communication voice. Vocalizations in the form of speech are called verbali-
occurs through facial expressions, gestures, body language, zations. (D. Marcus, personal communication, May, 2008).
tone of voice, and other physical indications of mood, attitude,
approbation, and so forth, some of which may require knowl-
edge of the culture or subculture to understand. (VandenBos, References
2007, p. 630–631). Levitin, D. (2006). This is your brain on music. New York: Dutton.
Nonverbal Singing Tonal vocalizations without recogniz- VandenBos, G.  R.(Ed.). (2007). APA dictionary of psychology. Washington, DC:
able words; may be vowel sounds, syllable strings (e.g., la la American Psychological Association.

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