SUGGESTED GOALS AND OBJECTIVES OF A SCHOOL CRISIS MANAGEMENT

PLAN

1. GOALS:

● To increase the security of the staff and students.

● To minimize the damage and loss.

● To return the school to its normal functioning level as soon as possible by diminishing as much
chaos and confusion as possible.

● To provide the necessary counseling to assist students and staff, who are emotionally affected by
the crisis, to deal with the trauma.

2. OBJECTIVES:

● To outline a predetermined plan of action which will be used to respond to emergencies or

disasters.

● To establish a group of specifically selected and trained individuals who collectively have the
knowledge, skills, and sensitivity to act as crisis management specialists.

● To develop an information sharing system to contain rumors and prevent escalation of the
crisis.

● To utilize district and community resources and create a partnership with parents following
crisis events.

● To provide guidelines for responding to the media during a crisis.

● To outline stress management and debriefing procedures for crisis workers.

FUNCTIONS OF THE SCHOOL CRISIS RESPONSE TEAM

1. Develop the plan before any incidents occur.

2. Prepare the staff for what to expect and provide training for them to fulfill their designated
roles.

3. Inform district and community resources about your crisis plans and their possible
involvement.

4. Develop a mechanism through which all team members can be gathered together
immediately to implement the plan.

5. Periodically review the plan to accommodate changes in attendance, number or location of

handicapped students, staff changes, addition of new programs, a change in building structure, or
changes in the community that would affect building safety

(C.E.R.T.)
CRISIS EMERGENCY RESPONSE PLAN INFORMATION
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 BUILDING NAME: COON RAPIDS HIGH SCHOOL
BUILDING CRISIS RESPONSE TEAM MEMBERS
NAME TITLE PHONE
School # Home Cell
Ziegler, Annette Principal 506-7102 763-506-0770 612-708-9859
Frakie, Paul Police Liaison Officer 506-7126 763-238-7564
Wallrath, Curt Assistant Principal 506-7124 952-465-6300
Develice, Tom Assistant Principal/AD 506-7125 763-442-6802
Schendzielos, Sherri Assistant Principal 506-7122 651-206-9830
Madison, Shannon Assistant Principal 506-7121 612-749-4409
Scott, Kelley Assistant Principal 506-7120 612-710-9413
Seals, DeMann Assistant Principal Intern 506-7123 763-447-0329
Adams, Bobbi Head Secretary 506-7102 763-439-2671
Oakes, Jackie Technology Coordinator 506-7393 763-862-2042
Schinzel, Maria Secretary 506-7308 763-258-3793
Roberts, Maria Secretary 506-7202 763-444-1168 559-967-3907
Zorotovich, Gina Secretary 506-7109 310-702-9834
Paquette, Cynthia Secretary 506-7307 763-227-3488
Tryba, Kathy Secretary 506-7320 763-433-0938 763-234-6273
Lustig, Linda Secretary 506-7207
Price, Anne Counselor 506-7221 763-213-5263
Steuernagel, Jeff Counselor 506-7129 612-594-1766
Storrick, Amy Counselor 506-7127 763-221-7467
Dan Cox Counselor 506-7152 937-750-6972
Corneil-Smith, Julia Counselor 506-7128 612-518-7931
Coughlin, Anne Nurse 506-7204 763-421-9380 763-464-2925
Blesi, Gail Health Para 506-7104
Larkin, Tara Spec. Ed. Dept. Chair 506-7374 612-390-0218
Young, Jon Achievement Coach 506-7168 763-732-8263
Payton, Mike Building Supervisor 506-7110 651-307-1719
Munce, Brent Psychologist 506-7136 612-384-2113
Campbell, Beth Cafeteria Supervisor 506-7111 763-434-7052 612-801-7111
Patton, Kristen Social Worker 506-7133 763-670-8154
Student Achievement
Craft, Jermika 506-7135 952-261-7292
Advisor
Student Achievement
Snow, Renee
Advisor 506-7222 612-281-8590
Student Achievement
Edwards, Mal 506-7230 612-237-9781
Advisor
PE teachers
Tom Bruggers: 763-229-
9107
Jami Holoien: 763-442-3510
Alicia Nelson: 218-220-
9706
Jim Roo: 612-817-6168
James Taylor: 612-735-5655
The mechanism to notify all crisis response team members to gather immediately is:
(It is recommended that a code not be used but a straight forward announcement be made over the intercom. An additional comment indicating a
Lockdown situation may be needed.)
1. Call 911 if necessary
2. Intercom announcement “CERT Meeting in Main Office” or other location as needed
3. Call those C.E.R.T. members who carry radios

The primary meeting site for the team in the case of an emergency is:
1. Main Office - Principal's Office
2. Police Liaison Parking Site (if evacuation is necessary)
Remind team members to always bring with them: a pad or paper/pen; a copy of the crisis manual; keys; radio and/or a cell phone, if
they have one. Building Supervisor bring a current building map on site plan

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 Lockdown
Check
off To Do List - During Crisis Person Responsible
Call 911 - inform of incident and let them know any PE
classes outside APs, Police Liaison
Switches by Head Secretary’s desk: Bobbi Adams/Secretary
- Hit BLUE switch to start Amber Strobe lights to alert staff OR any office staff
to communications coming over PA available
Notify Staff of the details of the emergency (via Intercom,
voice mail, and/or email) Annette Ziegler, DeMann
Seals, Bobbi Adams OR
"Staff- this is an emergency. Please start lockdown any office staff available
procedures immediately.”
Lock Main Office Door Secretaries
Lock Guidance Office Door Guidance Secretary
Bobbi Adams/Annette
Call the following 3 numbers at the ESC Ziegler
* Superintendent's Office…763-506-1001 (David Law)
* Public Information Coordinator…763-506-1111 (James
Skelly)
* Transportation Office (if students are sent home)…763-
506-1125
* If no answer, alert switchboard…763-506-1000
Disable Passing tone Bobbi Adams/Secretary
Office staff report to Finance Office (unless duties are
assigned) Office staff & students
Principals, Police Liaison,
Bobbi Adams, Mike
Turn radios to channel 1 Payton
Notify staff in outside areas. Direct them to nearest safe
space.

*Phy ed classes in tennis courts Security

*Phy ed classes in outdoor fields Security

*Phy ed classes offsite Security

*Lunchroom (if during period 4)

If not safe to notify these persons outside the building,
contact police

3
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 Shannon Madison/Kelley
Video Surveillance – Shannon Madison’s Office Scott
Offer “all clear” Annette Ziegler/Police OR
“Staff, at this time all lockdown procedures are lifted.” any office staff available
To Do List - After Crisis if evacuation is
needed
Contact public information coordinator - Jim Skelley- 763-
506-1111 Annette Ziegler
Bring CRISIS team together (inside – Main Office Annette Ziegler/DeMann
Conference Room, outside -Police Liaison parking spot) Seals
If evacuation is needed, go to Coon Rapids Middle School Curt Wallrath/Sherri
and assist students Schendzielos
Curt Wallrath/Sherri
Bring PM bus routes sheets to Coon Rapids Middle School. Schendzielos with
Organize students by PM bus routes. Contact assistance of teachers at
Transportation at 506-1125 for students who may not be Coon Rapids Middle
on the list. School

Get emergency cards from school nurse Health Para

Designate a location for reunification of students with Curt Wallrath/Sherri
authorized adults. Schendzielos
Assign staff to act as a runner to go to assembly area and Curt Wallrath/Sherri
get students. Schendzielos
DeMann Seals, Annette
Determine which APs are needed where Ziegler
Arrange transportation for Special Needs students Tara Larkin
Shut down building mechanical systems as needed Mike Payton
Anne Coughlin, Health
Handle first aid and meet paramedics to give directions, Para/ Shannon Madison
information and assistance as needed. or Kelley Scott

Bring Ipads/Chromebooks to access synergy Principals

Anne Coughlin, Health
Arrange for authorized school personnel to travel with Para/ Curt Wallrath/Sherri
student(s) in ambulance Schendzielos
Counselors, Anne
Notify parents of child's need for medical attention Coughlin
Cover health office when nurse/para is out of the office Secretaries
Call for added custodial support as needed (Steve
Anderson - 763-506-1228 Mike Payton
Facilitate release of students to parents (Coon Rapids
Middle School). To do: Ask for name of student, request
Assistant principals,
photo ID of guardian, verify he/she is authorized for
attendance secretaries
release of students, document to whom student has been
released along with the date/time/signature of guardian.

4
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 Call STEP…763-433-4021 (Sean Beggin) Bobbi Adams/Secretary
Secretaries, receptionist/
Annette Ziegler, Bobbi
Handle all phone inquiries, take messages, and give out Adams (based on
only approved consistent information availability)

To Do List - After Crisis

Type statement or letter for teachers/parents. Coordinate Annette Ziegler, James
with police. Skelly/DeMann Seals

Document details of emergency and decision made Bobbi Adams/Secretary

Counselors/School
Psych/School Social
Arrange for counseling for staff and students after crisis Worker
Counselors/School
Psych/School Social
Facilitate support groups after the crisis Worker
Coordinate re-entry plans for injured staff and students APs, counselors, nurse
Call for subs Bobbi Adams
Attend parent meetings Crisis Team
Annette Ziegler, DeMann
Conduct debriefing with Crisis Team Seals, Kelley Scott
Meet with school staff to debrief and evaluate the crisis Annette Ziegler/APs &
response and procedures Counselors

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 Classroom/Building Containment
(See “Definitions” on pg. 20 for differences)
Person
Check off To Do List - During Crisis Responsible
Switches by Head Secretary’s desk: Bobbi
- Hit BLUE switch to start Amber Strobe lights to alert staff to Adams/Secretary
communications coming over PA OR any office staff
- Hit RED switch to lock exterior doors (only in containment) available
Double check and lock exterior doors.
Custodians
Notify Staff of the details of the emergency (via Intercom, voice mail,
and/or email).
Annette Ziegler,
DeMann
“Staff, at this time we are starting a classroom/building
Seals/Bobbi
containment. Please start containment procedures, shut and lock
Adams
your doors, review your red Crisis Plan, and wait for additional
information from email or PA announcements.”

Call the following 3 numbers at the ESC Bobbi Adams

* Superintendent's Office…763-506-1001 (David Law)
* Public Information Coordinator…763-506-1111 (James Skelly)
* Transportation Office (if students are sent home)…763-506-1125
Bobbi
Adams/Annette
* If no answer, alert switchboard…763-506-1000 Ziegler
Log/Document what happened and in what order Bobbi Adams
Bobbi
Disable Passing tone Adams/Secretary

Notify staff in/outside areas and bring them in the building (if safe)

*Phy ed classes in tennis courts Security

*Phy ed classes in outdoor fields Security

*Phy ed classes at offsite facilities Security

6
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 Principals / Lunch
*Lunchroom (if during period 4) paras
If not safe to notify these persons outside the building, contact police Police Liaison
Bobbi
Call STEP…763-433-4021 (Sean Beggin) Adams/Secretary
Annette Ziegler,
Bobbi Adams
Handle all phone inquiries, take messages, and give out only secretaries,
approved consistent information receptionist
To Do List - After Crisis
Annette
Meet with staff to debrief and evaluate the crisis response and Ziegler/APs &
procedures. Counselors
Annette Ziegler,
James
Type statement or letter for teachers/parents. Coordinate with Skelly/DeMann
police. Seals

Document details of emergency and decision made Bobbi Adams

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 Accidental Death / Suicide
Chec
k off Inform Principal or Designee
Annette Ziegler - 763-506-7102 (day) 612-708-9859 (evening)
DeMann Seals - 763-506-7123 (day) 763-447-0329 (evening)
To Do List - During Crisis Person Responsible
Person with student, Anne
Call 911 - if incident is at school Coughlin OR any staff available
Call the following 3 numbers at the ESC
Call the following 3 numbers at the ESC
● Superintendent's Office…763-506-1001 (David
Law)
● * Public Information Coordinator…763-506-1111
(James Skelly)
● Transportation Office (if students are sent
home)…763-506-1125
* If no answer, alert switchboard…763-506-1000 Bobbi Adams/Secretary
Call together Administrators and Counselors Annette Ziegler, DeMann Seals
Anne Coughlin, Administrator/
Meet with emergency personnel, if necessary Police Liaison
Notify the parents/guardians or coordinate the
notification of the family with the police, if
necessary Annette Ziegler/APs
Decide how to tell the students and staff about the
situation (Keep in mind paras, secretaries and
teachers.) If outside the school day, start the Phone
Tree Annette Ziegler/APs
Talk with public information coordinator- James
Skelly - 763-506-1111. Draw up PA announcement,
Parent Link, and staff email with James Skelly Annette Ziegler
Decide if regular daily schedule will be continued or
be modified (if death/suicide happened during the
school day). Annette Ziegler/APs
Send staff an email, make PA announcement, and
make Parent Link call Annette Ziegler/APs
Conduct a debriefing with the Crisis Response Team Annette Ziegler, DeMann Seals
Document details of emergency and decisions made Bobbi Adams
8
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 Visit classes of student who passed away with Annette Ziegler/AP of student,
student's Guidance Counselor Counselors
Decide if a memorial area will be set up and for how
long Annette Ziegler/APs
Decide with team when to remove the deceased's
person's belongings and return them to the family. Annette Ziegler/APs
Disable home phone number in Parent Link Cindy Dullum
Visit with family and siblings of deceased student. Annette Ziegler/AP of student
Conduct parent meetings, if necessary Annette Ziegler- Crisis Team

Assault of Student
Chec
k off To Do List - During Crisis Person Responsible
Use calm voice in addressing assailant. If behavior escalates, Administrators and any
shout, "Stop!" and continue in calm voice. office staff available
Administrators and any
Disperse onlookers and identify witnesses office staff available
Provide medical attention if there are injures. Keep the
victim in the health services office unless the injuries require
the immediate attention of a doctor or indicate transfer to a
hospital Anne Coughlin, Health Para
If injuries are severe, contact the following numbers Annette Ziegler/APs
* Associate Superintendent's Office…763-506-1005 (Timothy
Gadsen)
* Public Information Coordinator…763-506-1111 (James
Skelly)
* Principal overseeing Student Discipline…763-506-1560
(Greg Cole)
* If no answer, alert switchboard…763-506-1000
Notify the police liaison AP of the student
Notify the victim's parents/guardians AP of the student
Notify perpetrator's parents/guardians AP of the student
Provide counseling for the victim and help the victim regain a Counselor of the
sense of security student/School Psych
Document all actions taken by staff and complete incident
Bobbi Adams/Secretary
report.

If assault is a rape
Anne Coughlin, Health Para
If there is an immediate medical emergency, call 911 or AP of student
Anne Coughlin or AP of
Contact the police liaison student
Ensure school nurse, health para, counselor or another Anne Coughlin or AP of
member of the Crisis Team remains with the victim until the student
police or medics arrive
9
Updated: 7.11.18
 If the rape happened at school or is an immediate medical Annette Ziegler/AP of
emergency, contact the Associate Superintendent and student
district Public Information Coordinator
Possibly accompany the victim, police and parents to the
hospital if necessary Counselor or AP of student
Meet with parents and teachers of the victim to plan for Counselor and AP of
his/her return to school student
Document all activities and decision Bobbi Adams/Secretary

A community or parent meeting may be needed if concern is

widespread and cannot be resolved in individual exchanges Annette Ziegler- Crisis Team
Additional support and/or counseling may be desired or a
building transfer may be considered in the best interest of Counselor or AP of student
the victim

10
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 Bomb Threat
Person
Chec
k off To Do List - During Crisis Responsible
Person answering
Do NOT hang up the phone even if the caller hangs up phone
Person answering
Document the threat: phone
* Time and Date
* description of the voice (sex, age if apparent, tone, dialect)
* exact words of the caller
* background noises
Preserve evidence. If in writing, place in an envelope. If written on Person finding the
the wall, photograph. threat.
Person answering
Call principal (506-7101) or main office (506-7100) phone
Annette
Ziegler/Person finding
Notify the police liaison - 506-7126 the threat
Evaluate the threat (basis of evidence, experience and judgment). Use
Bomb Threat Checklist
*Evidence: Signs of illegal entry, report of missing chemicals, Police Liaison, Annette
unknown package delivered. Ziegler, APs

*Experience: other threats have been hoaxes, tests are scheduled for
the day, caller was obviously a youngster (giggling in the background),
unexplained student unrest, today is Senior Skip Day.
*Judgment: based on all available information, the threat is or is not
credible.

Police Liaison,APs
Confer with principal on next steps and recommendations.
If threat is credible
Have the Bomb Threat Checklist ready for law enforcement Annette Ziegler, APs
If Hazardous Chemical Threat or Bomb Threat
11
Updated: 7.11.18
 Decide whether to evacuate the building Annette Ziegler, APs
Police Liaison, AP's,
Secure specific areas of the building Mike Payton
If Evacuation is needed
Contact public information coordinator – James Skelly - 763-506-1111 Annette Ziegler, APs
Bring CRISIS team together (inside – Conference Room, outside - Annette Ziegler,
Police Liaison parking spot) DeMann Seals
Assist staff and students to Coon Rapids Middle School and assist Curt Wallrath/Sherri
students Schendzielos
Sherri Schendzielos &
Bring PM bus routes sheets to Coon Rapids Middle School. Organize APs with assistance of
students by PM bus routes. Contact Transportation at 506-1125 if teachers at Coon
students’ names are not on lists. Rapids Middle School
Annette Ziegler,
Determine which APs are needed where DeMann Seals
Arrange transportation for Special Needs students Tara Larkin
Mike
Shut down building mechanical systems as needed Payton/Custodians
Anne Coughlin, Health
Para/Shannon
Handle first aid and meet paramedics to give directions, information Madison or Kelley
and assistance as needed. Scott
Bring Ipads/Chromebooks to access synergy Principals
Arrange for authorized school personnel to travel with student(s) in Anne Coughlin, health
ambulance, if needed Para, APs
Anne Coughlin,
Counselors, AP of
Notify parents of child's need for medical attention student
Call for added custodial support as needed (Steve Anderson - 763-506- Mike
1228 Payton/Custodian
Facilitate release of students to parents (at Coon Rapids Middle Assistant principals,
School) attendance secretaries
Bobbi
Call STEP…763-433-4021 (Sean Beggin) Adams/Secretary
Annette Ziegler, Bobbi
Handle all phone inquiries, take messages, and give out only approved Adams, secretaries,
consistent information receptionist
To Do List - After Crisis
Type statement or letter for teachers/parents. Coordinate with Annette Ziegler, James
police. Skelly/DeMann Seals
Document details of emergency and decision made Bobbi Adams
Counselors /School
Arrange for counseling for staff and students after crisis Psych/Kristin Patton
Counselors /School
Facilitate support groups after the crisis Psych/Kristin Patton

12
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 Coordinate re-entry plans for injured staff and students APs, counselors, nurse
Bobbi
Call for subs Adams/Secretary
Annette Ziegler- Crisis
Attend parent meetings Team
Annette Ziegler,
Conduct debriefing with Crisis Team DeMann Seals
Meet with school staff to debrief and evaluate the crisis response and Annette Ziegler/APs &
procedures Counselors

BOMB THREAT CHECKLIST

1. When is the bomb going to explode? _________________________________

2. Where is the bomb right now? _____________________________________
3. What kind of bomb is it? _________________________________________
4. What does the bomb look like ? ____________________________________
5. What will cause it to explode? _____________________________________
6. Did you place the bomb? ________________________________________
7. Why? ___________________________ __________________________
8. Where are you?_______________________________________________
9. What is your name? ____________________________________________
10. Exact message delivered. ________________________________________
_________________________________________________________
_________________________________________________________
11. Number at which call is received. ___________________________________
12. Time of call. ____________ Length of call __________ Date of call ________
13. Caller’s sex ____________ Age _______ Accent _________

Caller's Voice Background Sounds Language

(Circle Answers) (Circle Answers) (Circle)

Calm Nasal Street (cars, busses) Animal Noises Well Spoken

Angry Stutter Airplanes Clear Foul

Excited Lisp Voices Static Irrational

Slow Raspy PA System Local call Incoherent

Rapid Ragged Music Long Distance Taped

Soft Deep House sounds (TV) Phone Booth Message Read

Loud Disguised Motor (air cond. /fan) Other? Specify

13
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 Laughing Foreign Office Machinery

Crying Familiar Factory Machinery

Normal Distinct

Distinct Deep Breathing

Slurred Clearing Throat

Person Reporting: _____________ Position: _______ Phone Number: ____________ Date:

______________________

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 Hazardous Materials
Check
off To Do List - During Crisis Person Responsible
Notify building administrator person who finds it
Teacher, administrator or
Call 911 and identify and location of hazardous material. Mike Payton/Custodian
Annette
Call the following numbers: Ziegler/APs/Bobbi Adams
* Associate Superintendent's Office…763-506-1005 (Timothy
Gadsen)
* Public Information Coordinator…763-506-1111 (James
Skelly)
* Transportation…763-506-1132 (Keith Paulson)
* Health and Safety…763-506-1220 (Chris Nielsen)
* If no answer, alert switchboard…763-506-1000
Seal off area or leak/spill. Close doors. Secure/contain area
Mike Payton
until fire personnel arrives
If needed, shut down the air systems (heating, cooling,
ventilation) to reduce spread of contamination Mike Payton
Assist staff and students who report adverse effects from Anne Coughlin
hazardous materials
If Fire Marshall says that the hazardous
material is contained and areas are safe:
Notify students and staff via the intercom that everyone can Annette Ziegler
resume normal operations
Contact James Skelly (506-1111) to set up process for Annette Ziegler
informing parents.
Meet with entire staff to process and evaluate crisis
Annette Ziegler
response and procedures.
If it is not safe to return to classes:
Contact Superintendent (506-1001) and Associate
Superintendent (506-1005). Annette Ziegler
Contact Transportation 763-506-1131 Bobbi Adams
Bring PM bus routes sheets to Coon Rapids Middle School.
Curt Wallrath/Sherri
Organize students by PM bus routes. Contact Transportation
Schendzielos
at 506-1125 if students’ names are not on lists.
Assist students and monitor bus evacuation Crisis Response Team
Meet with James Skelly (506-1111) Annette Ziegler, APs
If suspected anthrax exposure
Report any suspected exposure to MN Dept. Of Health 1- Anne Coughlin, Health
877-676-5414 24 hours a day Para
Address asymptomatic patient WITHOUT known exposure Anne Coughlin, Health
by: Para

15
Updated: 7.11.18
 * Provide reassurance to the patient about the rarity of
infection without known exposure.
* Recommend patient to see a health care provider for
further concerns and/or diagnostic tests.

* Inform person that there is no screening test available for

the detection of anthrax infection in an asymptomatic
personal. Nasopharnyngeal swabs and blood serum tests
should not be used for diagnosis or screening but are Anne Coughlin/Health
generally used to confirm a case or as an apidemiologic tool. Para
Anne Coughlin/Health
Address asymptomatic patient WITH known exposure by: Para
* Conduct an individual risk assessment with public officials
and refer to health care provider if post-exposure
prophylaxis is necessary.
* Do not decontaminate the patient and their clothing as it is
not recommended.
* Recommend Post Exposure Prophylaxis (PEP)

Suspect Anthrax
unopened mail:
Place material in clear zip-lock plastic bag and then in
another clear bag. Administrator/Custodian.
Wash your hands thoroughly with soap and water. Administrator/Custodian.

Label bag or secondary container with pertinent information. Administrator/Custodian.

Give to police. Administrator/Custodian.
Call MN Department of Health at 1-877-676-5414 or the MN
Duty Officer at 1-800-422-0798 for clarification on what will
be tested. Administrator/Custodian.
Note: testing of this type of sample is a lower priority than
other samples.
Opened mail with threat but no substance:
Place material in clear zip-lock plastic bag and then in
another clear bag. Administrator/Custodian.
Wash your hands thoroughly with soap and water. Administrator/Custodian.

Label bag or secondary container with pertinent information. Administrator/Custodian.

Report to police. Administrator/Custodian.
Contact the MN FBI command post at 612-376-3200 Administrator
Arrange for local transportation to the MN FBI Office. Administrator
Note: Additional follow-up will up to the FBI
Opened suspect mail with some type of
substance and human exposure.
16
Updated: 7.11.18
 Do not clean it up and keep others away from the area Administrator/Custodian.
Begin a list of the names and phone numbers of all persons
who have handled the letter. Administrator
Place material in clear zip-lock plastic bag and then in
another clear bag. Administrator/Custodian.
Wash your hands thoroughly with soap and water. Administrator/Custodian.
Power Outage
Chec
k off To Do List - During Crisis Person Responsible
Contact Mike Payton on his 2-way radio to assess the
situation AP responding

Contact the electric company Mike Payton

Mike Payton, APs, Crisis
Everyone go to Channel 1 on 2-way radio Team members
Annette Ziegler/APs/Bobbi
Call the following numbers if phones are still operable: Adams
* Associate Superintendent's Office…763-506-1005 (Timothy
Gadsen)
* Public Information Coordinator…763-506-1111 (James
Skelly)
* If no answer, alert switchboard…763-506-1000
Go to various floors and parts of the building to tell teachers Assistant Principals and
and students to stay in their classrooms those designated by the APs
If emergency lighting is not working, some classes may have
to be moved until power is restored. Teachers are Assistant Principals & Mike
responsible for all students in their classes and should not let Payton
them leave until further notice.
Determine if transportation needs to be called to take Annette Ziegler, DeMann
students home (763-506-1125) Seals
After power is restored, give an explanation to the staff and Annette Ziegler/DeMann
students over the intercom. Seals
Document the situation Bobbi Adams/Secretary

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 Student Disturbance - i.e. crowd control, student injuries
Chec
k off To Do List - During Crisis Person Responsible
Call 911 and/or notify police liaison officer Any staff available
Get Crisis Response Team ready Annette Ziegler, DeMann Seals
Annette Ziegler/APs/Bobbi
Call the following numbers: Adams
* Associate Superintendent's Office…763-506-1005 (Jeff
McGonigal))
* Public Information Coordinator…763-506-1111 (James
Skelly)
* If no answer, alert switchboard…763-506-1000
Call Student Services (506-1555) to activate a District Crisis
Response Team if help is needed for crowd control Bobbi Adams

Review available video cameras to identify key players and Shannon Madison, Kelley Scott
document infractions.
Advise students to return to class and warn that they will be
suspended, expelled or arrested. Annette Ziegler, APs
Lockdown status may be implemented Annette Ziegler, APs
Students who do not comply with the direction to return to
class after a second warning will be directed to leave the Crisis Response Team
school grounds by Crisis Response Team members. Those members
students remaining will/may be arrested for trespassing.
Isolate witnesses from key players. A Crisis Response Team
member or other designated adult should remain in each Assistant Principals
office with each student. Police assistance in this matter
anticipated.
Evaluate situation and make recommendation to the
Associate Superintendent regarding the necessity to Annette Ziegler/APs
temporarily close the school and transport the students.

18
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 Debriefing Session
Purpose: The Crisis Team will learn from experience, vent feelings, bolster morale, prevent burnout,
and foster teamwork. It is not to gather information and interrogate.

To Do List
Set debriefing meeting: 1) After event occurred, 2) At the end of the day, 3) When the crisis is resolved (if
takes more than 1 day).

Have each participating describe his/her experience of the day and his/her role in the containing the crisis.
Ask what team members need from each other to make their jobs go more smoothly.
Review what went well. (Note: Crisis work puts a strain on people. Compliment and acknowledge people
of their efforts).

Analyze problem areas and decide how those areas can be corrected. Crisis plan may need to be revised.
Provide follow-up services for those affected the most (as this can result in PTS).
Look for burnout in crisis workers and allow those to remove themselves from the team (i.e. if they are too
close to the victim, witnessed the event, major stress in personal life, etc).
Signs of burnout:
* feeling apathetic, sad, anxious, guilty, helpless
* physically tired, nervous, loss of appetite
* has trouble sleeping, headaches, stomach pains
* difficulty concentrating or making decisions
Support teams members:
* provide refreshments
*encourage breaks throughout the day
* participate in debriefing sessions
* allow compensatory time for after-hours work
* recognize contribution verbally and in writing

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 Definitions
Highest degree of concealment. All interior classroom doors are locked. Lights
should be off and all people should be silent. Persons are away from windows
Lockdown and out of sight from the door. No one is allowed to leave or enter the building
(as determined by law enforcement). No one is allowed to leave or enter a
locked room. Law enforcement would assume command of the site, depending
on the nature of the crisis.
Example: Intruder, School Shooting.

Second highest degree of concealment. All exterior doors and interior

classroom doors are locked. Windows and blinds must be closed. Teachers
Classroom may instruct classes; however, no one should be allowed to leave or enter a
Containment room without administration and/or law enforcement approval. Building
administration and law enforcement would work together to determine who
would be allowed to enter and exit classrooms and exit the building.
Example: Medical emergency, Drug Dogs.
Third highest degree of concealment. All exterior doors are locked. Windows
Building and blinds are closed. School activities in the building run normally or are
altered as necessary by building administration. No classroom activities should
Containment occur outside the building. No one is allowed to leave or enter the building
without administration and/or law enforcement approval.
Example: Robbery in the neighborhood, bear spotted on the trails.
Triggers may include:
Suspicious *Be unexpected or from someone unfamiliar to you.
Parcel *Be addressed to someone no longer with your organization or otherwise
outdated (i.e. improper title).
*Bear no return address or one that can't be verified as legitimate.
*Be of unusual weight, given its size, or be lopsided.
*Be marked with restrictive endorsements, such as "Personal" or
"Confidential."
*Exhibit protruding wires, strange odor or stains.
*Exhibit a city or state in the postmark that doesn't match the return address.

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 Staff To-Do List

Lockdown
Listen to principal's announcement "This is a message to all staff.
We are starting lockdown procedures immediately. Repeat- we
starting lockdown immediately." Email may be sent as well. Staff
(If safe), check the hallways and direct all students, staff, visitors
into your classroom. Staff
Help direct students in hallways into rooms. Move into a room to
assist the other teacher. Assist those students with special
needs. Staff
Lock classroom door. Teachers
Turn classroom lights off and close blinds (if room has windows) Teachers
Direct students to sit quietly on the floor away from windows and
out of view from the doorway. No talking. Implement Drop/Tuck Teachers
procedures - students sit on the floor, tuck their heads on their
knees, and cover their head with their hands/arms.
Do NOT leave the room for any reason. Do NOT open the door
for any reason. If fire alarm is activated, do NOT evacuate unless Staff
fire or smoke is visible.
Check your email for a possible message from administration as
to what is going on and what to expect. If email is down, please
check voicemail. Teachers

IMC: Turn off lights, lock doors of IMC. Deb Geiger

IMC: Direct students to safe spaces away from exterior doors IMC para
Cynthia
Paquette/Secretari
Main Office: Reception. Office staff moves to Conference Room. es
Linda
Counseling Office: Move to Social Worker’s Office/File Room Lustig/Secretaries
Kitchen: Lock loading dock door. All staff move to teachers'
lounge/dry storage area. Pull shades. Beth Campbell
Take roll and immediately notify a building administrator of any
missing students/staff when it is safe to do so. Teachers
Wait for all-clear from principal or police (Law enforcement
assume total control of our building during this type of crisis). Staff
Care for the injured as carefully as possible until law enforcement
and paramedics arrive. Staff
Attend debriefing session (as determined by building principal) Staff

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 Containment
Listen to principal's announcement "This is a message to all staff.
We are starting containment procedures immediately. Repeat-
we starting containment immediately. Please wait for more
information through your email and voicemail" More details
may be given. Staff email may be sent as well. Staff
(If safe), check the hallways and direct all students, staff, visitors
into your classroom. Staff
Lock classroom door, close blinds (if room has windows) Teachers
Check your email for a possible message from administration as
to what is going on and what to expect. If email is down, please
check voicemail. Teachers

IMC: Lock doors of IMC. Deb Geiger

Bobbi
Main Office: Lock doors, pull shades. Adams/Secretaries
Counseling Office: Lock doors, pull shades. Secretaries
Kitchen: Lock loading dock door. Pull shades. Beth Campbell
Take attendance and immediately notify a building administrator
of any missing students/staff when it is safe to do so. Teachers
Continue teaching as planned and wait for all-clear from
principal. Teachers

Attend debriefing session (as determined by building principal) Staff

Evacuation
Listen to principal's announcement "This is a message to all staff.
We are implementing evacuation procedures immediately." Staff
email may be sent as well. Staff
Leave classroom lights on and doors open. Staff
Prop windows open. Staff
Escort class outside using FIRE DRILL exits unless instructed
otherwise. Teachers/Staff
Instruct students as follows: 1). Do not stop at lockers, 2) Do not
leave their designated group, 3). Do not use cell
phones/electronics until in safe location 4). Remain calm Staff
Keep keys, grade book, pen and paper with you at all times. Teachers
Take attendance outside and report missing students to the
command post at Police Liaison parking spot or Coon Rapids MS Teachers
Report student emergency needs (injuries/immediate illness) to Teachers

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 command post (police liaison parking spot or cell phones listed
above).
Escort students to Coon Rapids Middle School. Students need to
stay with you. Take attendance again upon arrival at the new
sight. Teachers.
Assist in dismissal of students (by PM bus routes) Staff
Attend debriefing meeting determined by principal with Crisis
Team. Staff

Intruder/Hostage
An unauthorized person enters school property:
Politely greet intruder and identify yourself Staff
Ask intruder the purpose of his/her visit Staff
Inform intruder that all visitors must register at the entrance or
main office Staff
If intruder's purpose is not legitimate, ask him/her to leave. Staff
Accompany intruder to exit or call for an administrator to escort
the person out of the building.
If intruder refuses to leave:
Notify security or police (911) and the building administrator(s) Staff

Give full description of the intruder Staff

Walk away from intruder if he/she indicates a potential for Staff
violence. Be aware of intruder's actions at this time (where
he/she is located, whether he/she is carrying a weapon or
package, etc).
Witness to hostage situation:
If hostage taker is unaware of your presence, do not intervene. Staff
Call 911 immediately. Give dispatcher details of situation. Staff
Notify building administrator(s). Building administrator may wish
to evacuate rest of building if possible. Staff
Follow directions from police and hostage negotiation team Staff
If taken hostage:
Follow instructions of hostage taker Staff
Try not to panic. Calm students if they are present. Staff
Treat the hostage taker as normally as possible and be respectful. Staff
Ask permission to speak and do not argue or make suggestions Staff
Follow instructions from police and hostage negotiation team. Staff

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 Student Disturbance - i.e. crowd
control, student injuries
Advise students to return to class and warn that they will be
suspended, expelled or arrested. This may also be announced via
the PA by Principal or an Assistant Principal. Staff
Disperse onlookers and keep others from converging. Staff
If possible, record any acts of disruption (via camera, cell phone).
This recording would help identify key players and document
infractions. Staff
Assist Crisis Members. Students who do not comply with the
direction to return to class after a second warning will be directed Staff
to leave the school grounds by Crisis Response Team members.
Those students remaining will/may be arrested for trespassing.

Lockdown status may be implemented. Follow Lockdown Staff

Procedures

Anthrax Threats / Harmful

Substance

If received unopened suspected mail:

Do not open the letter or package. Notify an administrator
immediately. Staff
Opened suspected mail with threat but no substance
Contact an administrator. Staff
Wash your hands thoroughly with soap and water. Staff

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 HOTLINES AND CRISIS NUMBERS

Ambulance, Fire, Police Emergency 911

Poison Control Center 1-800-222-1222

Suicide Prevent & Crisis Intervention Center Mercy Hospital
24hrs/day 763-422-4614

Crisis Connection 612-379-6363

United Way's First Call for Help 763-783-4880

Abuse-Physical and/or Sexual

Alexandra House Intervention Program 763-780-2330

Anoka County Victim/Witness Program 763-323-5559

763-785-9222 or
Children's Home Crisis Nursery of Anoka County 651-646-6393

24-Hour Crime Victim Hotline 612-340-5400

Hennepin County Victim/Witness Program 612-348-4003

Rape & Sexual Assault/24 Hours 612-825-4357

Alcohol/Chemical Dependency
National Drug Abuse Hotline/24 Hours 1-800622-4357

Children's

Anoka County Child Protection Agency 763-422-7125

Missing Children Minnesota/24 Hours 612-334-9449

Runaway Hotline/24 Hours 1-800-786-2929

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 Medical
Crisis Intervention Center, Anoka County 763-422-4614
Other

Anoka County Social Service Emergency Line 763-422-7000

American Red Cross, Anoka County 612-871-7676

Mediation Service for Anoka County 763-422-8878

SCHOOL DISTRICT EMERGENCY NUMBERS

Police, Fire, Medical 911

Coon Rapids Police (non-emergency) 763-427-1212
ESC Switchboard 763-506-1000
Superintendent's Office 763-506-1001 David Law
Associate Superintendents:
Secondary-High School 763-506-1005 Dr. Timothy Gadson
Elementary 763-506-1004 Mary Wolverton
Public Information Coordinator 763-506-1111 James Skelly
Student Services Department 763-506-1017 Dr. Jennifer Cherry
Transportation Department 763-506-1132 Keith Paulson
1-800-253-7746
Principal Emergency Response Team (P.E.R.T.) X204 NASSP/PERT Volunteers
Coon Rapids Middle School 763-506-4800 Tom Shaw
STEP 763-433-4021 Sean Beggin

Group Voice Mail Procedures

1. Log into your voicemail box like normal.
2. Press 75 to compose a message.
3. Enter 301#.
4. Press 5 to record your message and then
press#.
5. Press 79 to send the message.

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