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79145_08_5Series.

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More about BMW Service and


Warranty
Information

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1-800-334-4BMW Driving Machine® 5 Series Driving Machine®

© 2007 BMW of North America, LLC


Woodcliff Lake, New Jersey 07677
Printed in U.S.A. 07/07

085SERIESSW R

*085SERIESSW_R*
SD92-336
79145_08_5Series.qxp:bmw_document2 6/29/07 1:58 PM Page 2

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model 5 Series
________________________________________________ 2008
Year _______________

VIN

Retail / In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________
Table of Contents
Page
The BMW Maintenance Program - 2008 528i, 528xi, 535i, 535xi,
535xi Sports Wagon, 550i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Maintenance Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Exclusions from coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Maintenance Upgrade Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Maintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Condition Based Service (CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Service Interval Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Info Display screen contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Control Display screen contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Quality Certification I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Special Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Maintenance summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Standard operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Vehicle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Automatic Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Evidence of maintenance work ....................................... 7
Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Restoring corrosion protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Underbody maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Body Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Customer Assistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Customer Assistance - Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
BBB Auto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
BMW Import Processing Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
BMW Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Owners Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Page
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Summary of BMW Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
New Vehicle Limited Warranty— 2008 Models
(Valid Only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Safety Belt Warranty - Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Towing/Other Owner Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Limited Warranty — Rust Perforation 2008 Models . . . . . . . . . . . . . . . . . . . . . . . . 33
REQUIRED MAINTENANCE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Federal Emissions System Defect Warranty
(Valid only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Federal Emissions Performance Warranty
(Valid only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
California Emission Control Warranty Statement*
Your Warranty Rights and Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
California Emission Control System Limited Warranty* . . . . . . . . . . . . . . . . . . . . . 39
What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
California Emission Warranty Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tire Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
The BMW Maintenance Program - Exclusions from coverage
2008 528i, 528xi, 535i, 535xi, – Items reimbursable under your New Vehicle
535xi Sports Wagon, 550i Limited Warranty.
– Gasoline.
The BMW Maintenance Program is a benefit
– Windshield washer additive (except when in
designed to help reduce the cost of ownership.
conjunction with scheduled maintenance).
2008 5 Series vehicles purchased from any – Tires, wheel alignment, tire balance and
Authorized BMW center in the United States or rotation.
Puerto Rico are covered by the BMW Mainte-
– Wear and tear of soft trim items, such as:
nance Program for 48 months or 50,000 miles,
seats, carpets, moldings, headliner, door pan-
whichever occurs first. Coverage begins on the
els and all chrome trim.
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or com- – Damage detected when performing the rust
pany vehicle, whichever is earlier. perforation inspection.
– Damage which results from negligence,
Any authorized BMW center in the United
improper operation of the vehicle, wear and
States or Puerto Rico will perform the sched-
tear or deterioration due to driving habits or
uled maintenance services on your vehicle at no
expense to you. The maintenance schedule conditions, improper repair, environmental
intervals are based on average driving condi- influences, flood, accident or fire damage, road
tions and operation. Should you request more salt corrosion, alteration, installation of non-
frequent maintenance service, the cost of BMW accessories, or use of improper, poor
these services will not be covered by the quality or contaminated fuel.
Maintenance Program. – Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
Coverage vehicles where the true mileage cannot be
determined.
The BMW Maintenance Program covers all fac-
– Maintenance or repair after the vehicle is
tory recommended maintenance, as determined
deemed a total loss.
by the Condition Based Service (CBS) system.
Additional items that need replacement due to – Maintenance or repairs performed by other
normal wear and tear, and that are not covered than an Authorized BMW center within the
by the original New Vehicle Limited Warranty - United States or Puerto Rico.
such as brake pads, brake rotors, and wiper – Vehicles used in competitive events.
blades inserts - are included, provided wear and
– Oil changes performed outside the recom-
tear exceeds BMW wear limits. Any adjustments
required due to normal operating conditions are mended maintenance intervals as indicated by
also included. See pages 5 - 6 of this booklet the Service Interval Display.
for additional information.
Maintenance Upgrade Option
Maintenance Intervals
Please contact your authorized BMW center for
Time intervals should be followed using the information and availability on the optional Main-
maintenance interval as indicated by the BMW tenance Program Upgrade for coverage up to
Service Interval Display. 6 years and 100,000 miles.

This BMW Service and Warranty Information


Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this booklet documenting the
services or maintenance performed.

1
Maintenance Program Condition Based Service (CBS)
The BMW Maintenance Program has been CBS is a further development of the Service
devised with the following objectives: to maxi- Interval Indicator System. Sensors and sophisti-
mize vehicle safety, reliability, and resale value cated algorithms take even more detailed
by minimizing breakdowns resulting from wear, account of the various conditions of vehicle use.
and minimizing cost and inconvenience by com-
puting maintenance intervals based upon the The remaining times for selected maintenance
specific manner in which each individual vehicle tasks as well as any legally prescribed dates are
is driven. displayed to you individually:
䉯 Engine oil
Maintenance intervals on motor vehicles have
䉯 Brakes - front and rear separately
conventionally been specified based upon accu-
mulated mileage. However, driving conditions 䉯 Brake fluid
have a major influence on routine maintenance 䉯 Vehicle check
requirements; distance traveled is only one of 䉯 Required State Inspection(s)
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with CBS thus determines the current and future
numerous cold starts, prolonged periods of maintenance requirements. This data can also
idling, stop-and-go driving, and high engine be read from the vehicle key by your BMW Ser-
speeds during acceleration requires more fre- vice Advisor and used to propose the optimum
quent maintenance intervals than a vehicle scope of maintenance.
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera- Have maintenance and repair work performed
ture. by your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
The advanced technologies at BMW have led to ranty Information Statement. These entries are
the development of the unique BMW Condition the evidence of regular maintenance of your
Based Service (CBS) system which computes vehicle and a requirement for warranty claims.
the actual optimum maintenance requirements
based not only upon the accumulated mileage, Disconnecting the battery during periods
but taking into account important factors such of long-term storage will interrupt the
as high or low engine speeds, short or long trip calculation of time-based services. Have all
driving, and condition of the engine oil and items requiring time-based maintenance, such
brake pads. as brake fluid and possibly also the engine oil
and microfilter, brought up to date by your BMW
center. Also see the section on battery care on
page 15 of this statement.

2
Service Interval Display 6. Select “Status” and press the controller.

Info Display screen contents

Symbols
No service is currently required.

The service deadline has already passed.


The distance remaining until your next service
briefly appears when you switch on the ignition.
The deadline for service or a state inspec-
The Info Display immediately switches to tion is approaching. Please contact your
its compute mode when you press one of BMW center for an appointment.
the two buttons in the turn signal indicator lever.
You can request more detailed information on
every entry.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
3. Select “Info sources” and press the
controller. Turn the controller to scroll through the list, then
confirm the selected entry.
4. Select “Service” and press the controller.
Confirm to exit the list.
5. Change to the upper field if necessary. Turn
the controller until “Service requirements” is The vehicles current service status is automati-
selected and press the controller. cally saved in the vehicles ignition key. The Ser-
vice Advisor at your BMW center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and
a customized maintenance checklist is printed
out based on the specific operations called for
by the Condition Based Service.

3
The performance of certain subsequent mainte- – Oxygen Sensor Service: The oxygen sensor
nance elements, as required by the BMW New deteriorates strictly on a mileage basis and
Vehicle Limited Warranty, will be specified at must therefore be replaced as follows to maxi-
intervals computed by the BMW Service Interval mize vehicle fuel economy and minimize
Indicator as follows: exhaust pollution: 120,000 miles.
– Oil Service: Engine oil should be changed with
– Spark Plug Service: Replace at the following
the engine at operating temperature.
intervals:
Note: Change oil at least once a year.
528i, 528xi, 550i: 100,000 miles
All 2008 model year 5 Series are factory-filled 535i, 535xi, 535xi Sports Wagon:
with BMW High Performance Synthetic oils. At 45,000 miles
the time of the printing of this booklet, the fol-
lowing oils are strongly recommended and – The engine coolant has a lifetime rating and
approved by BMW: does not need to be changed.
• BMW High Performance 5W-30 Synthetic Oil For your convenience, you may also wish to
(BMW part number 07 51 0 017 866) have your BMW center perform any necessary
• Mobil 1 5W-30 operations to fulfill any state inspection require-
• Mobil 1 5W-40 ments in your area concurrent with the mainte-
nance elements specified above during other
BMW is evaluating various synthetic oils for repairs.
inclusion in our list of recommended engine oils.
Make sure that confirmation of maintenance
For the most current list of synthetic oils, please
work is always entered in this Service and War-
contact your BMW center, or call BMW of North
ranty Information Booklet. You may need this for
America, LLC at 1 800 831-1117. You can also
any warranty claims that become necessary, and
obtain this information from our website,
later on as evidence that your car has been
www.bmwusa.com/.
given the correct and regular maintenance that
BMW recommends that you check your engine justifies its resale or trade-in value.
oil level whenever you add fuel to your vehicle. If
BMW has applied the most modern technologi-
you need to add oil between oil changes and
cal advances not only to the design and produc-
are unable to obtain BMW High Performance
tion of your vehicle, but also to computing of the
Synthetic Oil, Mobil 1 or another special oil on
optimum maintenance interval for your type of
the list, use a synthetic oil with an API rating of
operations and driving style. Your BMW center
SH or higher.
has made a substantial investment in unique
The following maintenance elements must be BMW special service tools to enable his BMW
performed at the mileage/time stated (time factory trained service technicians to perform
intervals begin from the vehicles production quality repairs on your BMW in minimal time.
date): Your service technician looks forward to serving
– Brake Fluid Service: Change brake fluid every your every service need and to help maximize
two years, or when specified by CBS. your satisfaction with your BMW, its longevity,
and resale value.

4
Quality Certification I Engine oil
Maintenance work
• Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
• Replace ventilation microfilter
• After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
• Parking brake: check function
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Front brake
Owner at time of delivery. A copy of the form is
on file at the selling BMW center. Maintenance work
• Replace brake pads, clean brake pad contact
Special Note points in calipers.
The maintenance requirements for your vehicle • Brake discs: Check surface and thickness, if
are determined dynamically by the Condition necessary replace at extra charge*
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information Rear brake
available at the time of the printing of this state-
ment, and are subject to change. The most cur- Maintenance work
rent maintenance recommendations are • Replace brake pads, clean brake pad contact
available from your authorized BMW center. points in calipers.
Maintenance summary • Brake discs: Check surface and thickness, if
necessary replace at extra charge*
The Condition Based Service (CBS) system will • Parking brake: Check condition, brake lining
determine the requirement for performance of thickness and function, if necessary replace at
the maintenance services described on this and extra charge*.
the following page. These services may be
required either individually or in conjunction with *Unless covered by Maintenance Program
other maintenance services.

Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display

5
Vehicle Check Brake fluid
Maintenance work Maintenance work
• Check operation of horn, headlight flasher and • Replace brake fluid
hazard warning flashers.
• Check instrument and control lighting and Spark plugs
heater/air-conditioning blower.
Maintenance work
• Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading • Replace spark plugs at the following intervals:
lights), glovebox, flashlight, luggage area 528i, 528xi, 550i: 100,000 miles
lights. 535i, 535xi, 535xi Sports Wagon: 45,000 miles
• Safety belts: check condition and function.
• Check windshield wiper and washer jet Automatic Transmission
positions. Maintenance work
• Body: check for corrosion (except cavities).
• Replace ATF at intervals of 100,000 miles
• Tires: check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire). If
necessary, correct pressure (also spare).
• Battery: check state of charge (magic eye) and
charge if required.
• Power steering reservoir: Check fluid level.
• Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
• Rear-view mirrors
• Coolant: check fluid level and concentration.
• Windshield washer and intensive cleaning sys-
tem: check protection level, fluid level, top if
necessary.
• Brake system connections and lines: check for
leaks, damage and correct positioning
• Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system),
check for damage, leaks and corrosion
• Steering components: check for clearance,
leaks, damage and wear
• Final Inspection: Road test with check of
• Brakes
• Steering
• Shock absorbers (visual)
• Transmission

6
Evidence of maintenance work

7
8
9
10
11
12
13
14
Emission Control Maintenance Corrosion Protection
Schedule Extensive corrosion protection measures imple-
The maintenance schedule as shown is required mented by BMW now make it possible to offer a
for the proper functioning of the emission con- twelve-year unlimited mileage anti-corrosion
trol systems for optimum vehicle performance warranty against rust perforation on your vehicle
and fuel economy. provided that the vehicle is maintained in accor-
dance with the provisions of the New Vehicle
Basic Engine
Limited Warranty as outlined in the Warranty
Section of this Booklet (page 31).
Engine oil As specified by CBS
Engine oil filter As specified by CBS
The major degree of corrosion protection is due
to the electrophoretic dip painting process
Fuel System which cathodically deposits paint particles on all
Air filter As specified by CBS body parts, attracting paint particles into the
Ignition System minutest cavities or seams. Body parts are
designed to provide optimum corrosion
Spark plugs 528i, 528xi, 550i: 100,000 miles protection.
535i, 535xi, 535xi Sports Wagon: 45,000 miles
Emission Control During manufacture, exterior body parts receive
Components an additional corrosion protection coat. Hood,
Oxygen sensor 120,000 miles
trunk, doors and other body parts are coated
with PVC and sealed from the outside.
Battery Care
All floor panels receive a resilient coating of PVC
If your car is driven only for short distances of for maximum protection against damage due to
less than 10 miles over a prolonged period of stones, etc.
time, without an occasional drive at highway Corrosion protection materials tested over many
speeds, the engines charging system will not years are applied to the surfaces of cavities and
maintain the battery. Insufficient use of the vehi- to the entire underside of the vehicle during and
cle could result in short term starting problems after assembly.
and in the long term could damage the battery.
Requirements for maintaining the 12-year unlim-
In case the car is not operated for several weeks ited mileage anti-corrosion warranty are outlined
it is advisable to: in the Warranty Section of this Booklet
a. consider using a proper trickle charger, fol- (page 33).
lowing the charger manufacturers instruc-
tions, to maintain the batterys state of Restoring corrosion protection
charge; or
Please take care that anti-corrosion material is
b. consult your BMW center regarding battery replaced when your car is repaired after body or
removal. Once removed, the battery must be chassis damage.
charged and stored in a cool, dry place BMW will not accept any liability for any
where it can be protected from freezing. If parts and accessories not approved by
the battery will be stored for over 3 months, BMW.
it must be recharged every 3 months, or else
it will become damaged and useless.
Please consult with your BMW center for further
guidance and information.

15
Underbody maintenance WARNING
The underbody has to be cleaned at least once Do not apply additional undercoating or
a year, in spring, with plain water in order to rust-proofing on or near the exhaust manifold,
remove mud, chemical sediments and other exhaust pipes, catalytic converter or heat shields.
deposits. If those materials are not removed, During driving, the substance used for
corrosion (rust) will occur on metal components. undercoating could overheat and cause a fire.
Your BMW center will do this anti-corrosion ser-
vice for you.

16
17
18
19
20
21
22
Customer Assistance Information remember: the first step in resolving a complaint
is to contact the authorized BMW center that
Your satisfaction with our product and the ser- performed the work on your vehicle. They have
vices provided by authorized BMW centers is of the necessary equipment and the personnel to
great importance to us. We take pride in our achieve this goal.
product, as does the BMW center who services
We are confident that every effort will be made
it. If you should ever have a question regarding to ensure your satisfaction.
your BMW centers service or your BMW’s per-
formance, we recommend that you contact your Customer Assistance -
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro- Notification
vided at the time of delivery will help you locate During a specific period (for example, the earlier
the nearest authorized BMW center. The centers of 12 months or 12,000 miles, though this
listed are equipped to help you with matters period varies by state), some states require us
related to your BMW vehicle. or our authorized BMW center, to repair in a rea-
When contacting an authorized BMW center, we sonable number of attempts, any defect or con-
suggest that depending upon the nature of your dition which substantially impairs the use, value,
contact, you discuss it with either the Sales, or safety of a new vehicle sold, leased or regis-
Service, or Parts Manager. tered in that state.

As all matters are resolved at the BMW center A reasonable number of attempts is generally
level, it is important that they be given the defined as (i) four or more attempts to repair the
opportunity to provide a solution. Should you same defect (the number of attempts vary by
feel that you were not provided with the proper state) or (ii) the vehicle is out of service by rea-
response, we urge you to contact the General son of one or more repair(s) for more than a
Manager or BMW Center Operator. cumulative total of 30 days (this period varies by
state), except for delays created by conditions
Despite the best intentions of all parties, a mis- beyond our control.
understanding may occur between you and your
BMW center. Should this occur and you require If we are unable to correct a defect or condition
further assistance, please contact the BMW NA covered by these statutes in a reasonable num-
Customer Relations Department at 1 800 831- ber of attempts, we may be obligated either to
1117 or through our website @ replace the vehicle or reimburse the owner/les-
www.bmwusa.com. When contacting us, we ask see in an amount equal to the purchase price or
that you provide the following information: lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
1. Your name, address and telephone number. vehicle by the owner/lessee.
2. Vehicle Identification Number (last seven YOU SHOULD SEND WRITTEN NOTIFICATION
digits). DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
3. Vehicles delivery date. SEND WRITTEN COMMUNICATION TO THE
4. Vehicle mileage. CUSTOMER RELATIONS AND SERVICES
DEPARTMENT ADDRESS LISTED BELOW.
5. Selling BMW center’s name.
BMW OF NORTH AMERICA, LLC
6. Servicing BMW center’s name. CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
7. Description of the problem. P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let Telephone: 1 800 831-1117
you know what further action will be taken in
conjunction with your BMW center. Please

23
BBB Auto Line AUTO LINE will usually render a decision within
40 days from the time you file your complaint.
If your concern is still not resolved to your satis- The decision is binding on BMW if you decide
faction, BMW offers additional assistance to accept it. BMW must comply with the deci-
through BBB AUTO LINE in ARKANSAS, CALI- sion within the time frame specified by the arbi-
FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY, trator.
MARYLAND, MASSACHUSETTS, MINNESOTA,
PENNSYLVANIA, OHIO, and VIRGINIA. BBB Important: You must use BBB AUTO LINE
AUTO LINE is a dispute resolution program before asserting in court any rights or remedies
administered by the Council of Better Business created by the Magnuson Moss Warranty Act,
Bureaus. BBB AUTO LINE resolves disputes (“The Act”) 15 U.S.C. Sec. 2301, et seq. You
through mediation or arbitration. Mediation is an may also be required to use BBB AUTO LINE
informal proceeding whereby a neutral third before seeking remedies under your state’s
party (mediator) helps the parties to find an “Lemon Law”. If you choose to seek redress by
acceptable resolution. Arbitration is also an pursuing rights and remedies not created by
informal proceeding in which an impartial third Title 1 of Magnuson Moss Warranty Act, prior
party renders a decision after a hearing at which resort to the BBB AUTO LINE is not required by
both parties have an opportunity to be heard. any provision of the Act.
You can select mediation or arbitration or both.
The program is free of charge to you, the con- California Residents
sumer but there are some minimum require- 1. BMW OF NORTH AMERICA, LLC (“BMW”)
ments for participation in the program. Please participates in BBB AUTO LINE, a media-
contact BBB AUTO LINE at the address or
tion/arbitration program administered by the
phone number listed below for more details:
Council of Better Business Bureaus [4200
BBB AUTO LINE Wilson Boulevard, Arlington, Virginia 22203]
4200 Wilson Boulevard, Suite 800 through local Better Business Bureaus. The
Arlington, VA 22203 Arbitration Certification Program of the Cali-
1 800 955-5100 fornia Department of Consumer Affairs has
If you wish to use the program and you qualify certified BBB AUTO LINE and BMW.
for participation, you will be required to provide
the following information: 2. If you have a problem arising under a BMW
written warranty, we encourage you to bring
䉯 Your name and address
it to our attention. If we are unable to resolve
䉯 The vehicle identification number (VIN) it, you may file a claim with BBB AUTO
䉯 The make, model and year of your vehicle LINE. Claims must be filed with BBB AUTO
䉯 A description of the problem with your LINE within six (6) months after the expira-
vehicle. tion of the warranty.
BBB AUTO LINE will also ask you for other 3. To file a claim with BBB AUTO LINE, call
information that may help resolve your concerns, 1 800 955-5100. There is no charge for the
such as the purchase price of your vehicle, any call.
mileage at the time of purchase, the current
mileage, and copies of repair orders. 4. In order to file a claim with BBB AUTO
LINE, you will have to provide your name
BBB AUTO LINE will notify you when your claim
and address, the brand name and vehicle
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone. identification number (VIN) of your vehicle,
You may bring witnesses and give supporting and a statement of the nature of your prob-
evidence. You may also submit your claim in lem or complaint. You will also be asked to
writing and ask for a decision on the documents provide: the approximate date of your acqui-
you submit, without attending a hearing. BBB sition of the vehicle, the vehicles current

24
mileage, the approximate date and mileage cable express warranties if, within
at the time any problem(s) were first brought 18 months from delivery to the buyer or
to the attention of BMW or one of our deal- 18,000 miles on the vehicles odometer,
ers, and a statement of the relief you are whichever occurs first, one or more of the
seeking. following occurs:
• The same nonconformity [a failure to con-
5. BBB AUTO LINE staff may try to help
form to the written warranty that substan-
resolve your dispute through mediation. If
tially impairs the use, value or safety of the
mediation is not successful, or if you do not vehicle] results in a condition that is likely
wish to participate in mediation, claims to cause death or serious bodily injury if the
within the programs jurisdiction may be pre- vehicle is driven AND the nonconformity
sented to an arbitrator at an informal hear- has been subject to repair two or more
ing. The arbitrators decision should times by BMW or its agents AND the buyer
ordinarily be issued within 40 days from the or lessee has directly notified BMW of the
time your complaint is filed; there may be a need for the repair of the nonconformity;
delay of 7 days if you did not first contact OR
BMW about your problem, or a delay of up
to 30 days if the arbitrator requests an • The same nonconformity has been subject
inspection/report by an impartial technical to repair 4 or more times by BMW or its
expert or further investigation and report by agents AND the buyer has notified BMW of
BBB AUTO LINE. the need for the repair of the nonconfor-
mity; OR
6. You are required to use BBB AUTO LINE • The vehicle is out of service by reason of
before asserting in court any rights or reme- repair of nonconformities by BMW or its
dies conferred by California Civil Code Sec- agents for a cumulative total of more than
tion 1793.22. You are not required to use 30 calendar days after delivery of the vehi-
BBB AUTO LINE before pursuing rights and cle to the buyer.
remedies under any other state or federal
law. “You are also required to use BBB NOTICE TO BMW AS REQUIRED ABOVE
AUTO LINE before exercising rights or seek- SHALL BE SENT TO THE FOLLOWING
ing remedies created by Title I of the Mag- ADDRESS:
nuson-Moss Warranty Act, 15 U.S.C. sec.
BMW of North America, LLC
2301 et seq. If you choose to seek redress
Customer Relations and Services Department
by pursuing rights and remedies not created
P.O. Box 1227
by California Civil Code Section 1793.22 or
Westwood, New Jersey 07675-1227
Title I of the Magnuson-Moss Warranty Act,
1 800 831-1117
resort to BBB AUTO LINE is not required by
those statutes.” 8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
7. California Civil Code Section 1793.2(d)
money paid to repair a vehicle or other
requires that, if BMW or its representative is
expenses incurred as a result of a vehicle
unable to repair a new motor vehicle to con-
nonconformity, repurchase or replacement
form to the vehicles applicable express war-
of your vehicle and compensation for dam-
ranty after a reasonable number of attempts,
ages and remedies available under BMWs
BMW may be required to replace or repur-
written warranty or applicable law.
chase the vehicle. California Civil Code Sec-
tion 1793.22(b) creates a presumption that
BMW has had a reasonable number of
attempts to conform the vehicle to its appli-

25
9. The following remedies may not be sought Special Programs
in BBB AUTO LINE: punitive or multiple
damages, attorneys fees, or consequential SOMETIMES BMW OF NORTH AMERICA
damages other than as provided in California OFFERS A SPECIAL ADJUSTMENT PRO-
GRAM TO PAY ALL OR PART OF THE COST
Civil Code Section 1794(a) and (b).
OF CERTAIN REPAIRS BEYOND THE
10. You may reject the decision issued by a TERMS OF THE WARRANTY. CHECK WITH
BBB AUTO LINE arbitrator. If you reject the YOUR BMW CENTER TO DETERMINE
decision, you will be free to pursue further WHETHER ANY ADJUSTMENT PROGRAM
IS APPLICABLE TO YOUR MOTOR
legal action. The arbitrators decision and
VEHICLE.
any findings will be admissible in a court
action. BMW Import Processing Centers
11. If you accept the arbitrators decision, BMW As a BMW owner, you will experience BMW
will be bound by the decision, and will com- quality first hand. Our dedication to excellence in
ply with the decision within a reasonable design, engineering, and service is among the
time not to exceed 30 days after we receive best in the world. And we invest heavily every
notice of your acceptance of the decision. year in our people and facilities to ensure that
our quality standards are consistently applied
12. Please call BBB AUTO LINE at from the factory to the BMW center.
1 800 955-5100 for further details about
the program. IDAHO Residents IMPOR- Each BMW is inspected after its manufacture.
TANT: IF THIS VEHICLE IS DEFECTIVE, Imperfections in the mechanical and electrical
systems or damage to the sheet metal, paint,
YOU MAY BE ENTITLED UNDER THE
trim or other components of the vehicle that
STATE’S LEMON LAW TO REPLACE- may occur during transportation from the factory
MENT OF IT OR A REFUND OF ITS PUR- are normally detected and corrected. Any defect
CHASE PRICE OR YOUR LEASE in material or workmanship that may occur dur-
PAYMENTS. HOWEVER, TO BE ENTITLED ing the warranty period is covered under the
TO REFUND OR REPLACEMENT, YOU New Vehicle Limited Warranty.
MUST FIRST NOTIFY THE MANUFAC-
TURER, ITS AGENT, OR ITS AUTHORIZED BMW Roadside Assistance
DEALER OF THE PROBLEM IN WRITING
The BMW Roadside Assistance Program
AND GIVE THEM AN OPPORTUNITY TO reflects BMWs commitment to your com-
REPAIR THE VEHICLE. YOU ALSO HAVE A plete satisfaction with the BMW ownership
RIGHT TO SUBMIT YOUR CASE TO THE experience.
CONSUMER ARBITRATION PROGRAM
WHICH THE MANUFACTURER MUST It is available for U.S. version BMWs in all
50 states, Canada, and Puerto Rico 24 hours a
OFFER IN THIS STATE.
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on page 29).

26
Owners Eligibility Be prepared to give:

You are covered if your vehicle is: 1. Your name and address.
– A new BMW automobile, distributed by BMW 2. Your complete Vehicle Identification Number
NA, and purchased at an authorized BMW (found on your vehicle registration, your per-
center, OR; manent Roadside Assistance card or on the
– A new BMW automobile, purchased under the bottom drivers side of your windshield).
BMW NA European Delivery Plan, OR;
3. Model description of your vehicle.
– A new, U.S. version, BMW automobile pur-
chased under the Diplomatic or Military Sales 4. Original in-service date (located on your
programs, operated in any of the 50 states, Roadside Assistance card).
Canada and Puerto Rico.
5. License plate number of your vehicle.
Coverage is provided for the vehicle itself,
6. Vehicle location (including nearby cross-
regardless of the driver.
roads/intersections, highway mile markers,
Protection: street numbers, landmarks, etc.).
New BMWs — Protection is provided for
4 years/unlimited miles. NOTE: This does not 7. Location you are calling from (including a
affect warranty coverage which remains at telephone number where you can be
4 years/50,000 miles. reached). If you are calling from a public
Certified Pre-Owned BMWs — 6 years/unlimited phone wait there for the return call. Do not
miles from the in-service date. leave this location without informing the
Roadside Assistance service representative.
Getting Started
8. A description of your vehicles problem. Spe-
A temporary Roadside Assistance card can be cific and accurate information will enable the
found inside your vehicle portfolio. It contains Roadside Assistance service representative
the 24-hour toll-free number for Roadside to provide the proper help.
Assistance.
Emergency Valet Service. Should there be a
For your convenience a decal which shows the need beyond BMW Roadside Assistance, Emer-
same information as the Roadside Assistance gency Valet will provide a personal assistant
card, has been affixed to the tool kit cover on who will help in every way to get you to your
the trunk lid. final destination. Emergency Valet will help you
In a few weeks you will receive a permanent locate a rental car or taxi agency, hotel or even
Roadside Assistance card by mail. The original help procure airline reservations. In the event of
in-service date and vehicle identification number an emergency, this service will assist you in get-
(VIN) are embossed on the card. ting information out to the proper party whether
it is business or personal. If we are unable to
This card should be carried by the driver of your contact one of your party, the message relay
BMW. service will document the information, and will
make reasonable efforts to deliver the message
Calling For Assistance to the message recipient.
The toll-free BMW Roadside Assistance number Personal Trip Routing. Leave the planning to
(1 800 332-4269) is answered by a BMW Road- us. Simply give one of our Roadside Assistance
side Assistance service representative. In order service representatives a call, and well provide
for you to receive quick and reliable services, it you with detailed, easy to read, computerized
is essential that you provide detailed and accu- trip itinerary and companion map package.
rate information to the service representative. Please allow two weeks to process your request.

27
Services secure location and transported to the nearest
authorized BMW center on the next business
From the information you provide, the BMW day.
Roadside Assistance service representative will
determine the type of help required. If you request that the vehicle be taken to a
location other than the nearest authorized BMW
center, any additional expense will be your
Dispatch Service
responsibility.
A service provider will be dispatched to the site However, you may request (at no cost) to be
of your disabled vehicle. taken to a different BMW center as long as it is
within 50 additional miles of the ⬙nearest⬙ BMW
On-Site Assistance center.
On-site service for vehicle disablements such as Towing requests for vehicles disabled because
flat tires, dead batteries, and out of fuel condi- of casualty, fire, act of God, or violation of law
tions is provided up to a maximum of $100.00 (federal, state or local) are provided at the
per incident by BMW Roadside Assistance. expense of the owner/driver.
The cost for parts and fuel, when used on-site, If it is necessary for you to have your vehicle
are the responsibility of the owner/driver. The towed through your own arrangements, you
New Vehicle Limited Warranty does not cover must contact BMW Roadside Assistance for
any of the above on-site services. prior authorization and instructions on claim
procedures. All claims must be submitted
Lock-Out within sixty (60) days of the disablement or
occurrence, accompanied by the original
Your BMW is equipped with an advanced entry receipts. Claims received after that time period
system, which cannot be bypassed by traditional may be dishonored and are subject to the full
locksmith methods without significant damage discretion of BMW Roadside Assistance. If
to your vehicle. BMW encourages you to always BMW Roadside Assistance is not contacted for
carry your spare wallet key separately from your ⬙prior⬙ authorization, the maximum coverage for
other keys. However, in the event that you find towing is $100.00.
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on Sign-and-Drive
the road. A representative will help you find
transportation or arrange towing service to the Typically, if you are within the terms of your war-
nearest BMW center. Related towing costs will ranty, the services you receive under the BMW
be compensated up to $100 per incident. You, Roadside Assistance program will not require
or the person driving your vehicle, are responsi- payment. In most cases, you will simply sign a
ble for any expenses related to replacement receipt from the provider of services.
keys.
Trip Interruption Benefits
Towing Service
Trip interruption benefits are provided for
In the event of a mechanical breakdown nor- mechanical breakdowns as follows:
mally covered under the New Vehicle Limited • Breakdowns that are warranty related, and;
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center. • Must occur in excess of 100 miles from the
Your vehicle is also covered in the event of an drivers residence, and;
accident or collision. • Repairs cannot be completed during normal
If a breakdown occurs after normal business business hours on the same day of
hours, your vehicle will be transported to a breakdown.

28
Reimbursements will be made for meals, lodg- Exclusions
ing, car rentals, and alternate transportation to
bring the driver and the BMW automobile Specifically excluded from coverage are:
together after the vehicle has been repaired by – Fines, taxes, or impound towing fees caused
an authorized BMW center. Original receipts by a violation of local or state law.
must accompany all reimbursement requests. – Expenses related to hazardous weather condi-
Trip interruption coverage is limited to $750.00 tions (removal from snow, ice, etc.).
per incident, for a maximum of five days per – Expenses for the removal of snow tires, and
incident. mounting or removal of snow chains.
Always contact BMW Roadside Assistance for Services provided by AAA and its affiliated
trip interruption benefits. They will assist in clubs, Heathrow, Florida 32746.
making all the necessary arrangements.
The BMW Roadside Assistance Program is not
Car Rental Discounts a warranty and does not affect your rights under
the New Vehicle Limited Warranty.
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.

29
Summary of BMW Limited
Warranties

*The California Emissions Control System Limited Warranty applies to all 2008 U.S. specification BMW
vehicles sold, leased, and/or registered in California, Connecticut, Maine, Massachusetts, Rhode Island or
Vermont.

30
New Vehicle Limited Warranty— be a new car retailed in the State of Kansas and
2008 Models (Valid Only in the the repair performed by an authorized BMW
center in Kansas.
U.S.A. and Puerto Rico)
Towing/Other Owner Benefits
Warrantor
A 24-hour Roadside Assistance Program is
BMW NA warrants 2008 U.S. specification vehi- available to every BMW owner during the new
cles distributed by BMW NA or sold through the vehicle warranty period.
BMW NA European Delivery Program against
defects in materials or workmanship to the first Roadside assistance and other owner benefits
retail purchaser, and each subsequent are available by calling:
purchaser. 1 800 332-4269

Warranty Period For additional details on towing and other owner


benefits please refer to the BMW Roadside
The warranty period is 48 months or Assistance section of this Statement (page 26).
50,000 miles, whichever occurs first.
Other Items
Warranty Begins
Wheel alignment, balancing and wiper blade
This warranty begins on the date of first retail inserts are covered up to 2,000 miles.
sale, or the date the vehicle is first placed in ser-
Items which are subject to wear and tear or
vice as a demonstrator or company vehicle,
deterioration due to driving habits or condi-
whichever is earlier.
tions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
Warranty Coverage upholstery, trim and chrome items, paint fin-
ish, drive belts, glass, and similar items, are
To obtain service under this warranty, the vehi-
specifically limited to defects in material or
cle must be brought, upon discovery of a defect workmanship.
in material or workmanship, to the workshop of
any authorized BMW center, during normal busi- This warranty does not apply to the
ness hours. The BMW center will, without following:
charge for parts or labor, either repair or replace Damage which results from negligence,
the defective part(s) using new or authorized improper operation of the vehicle, improper
remanufactured parts. The decision to repair or repair, lack of or improper maintenance, environ-
replace said part(s) is solely the prerogative of mental influences, flood, accident or fire dam-
BMW NA. Parts for which replacements are age, road salt corrosion, or use of improper or
made become the property of BMW NA. contaminated fuel.
In all cases, a reasonable time must be allowed Damage to the engine, transmission or any
for warranty repairs to be completed after the related component caused by improper shifting
vehicle is received by the BMW center. of the transmission.
Maintenance services and parts when replaced
Safety Belt Warranty - Kansas during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
Safety belts are covered under the BMW New
of filters, coolant, and refrigerant. Failure to
Vehicle Limited Warranty for defects in material
maintain the vehicle properly in accordance with
or workmanship for a period of 10 years, unlim- the instructions in the Owner’s Manual or the
ited mileage from the date of purchase. In order Service section of this Statement, that results in
to be eligible for this coverage, the vehicle must the failure of any part of the vehicle.

31
Modification of the vehicle or installation of any General
performance accessories or components
attached to the vehicle which alters the original These warranties give you specific legal rights,
engineering and/or operating specifications or and you may also have other rights which vary
which result in damage to the other original from state to state.
components, electrical interference, electrical THE DURATION OF ANY IMPLIED WARRAN-
short, radio static, water leaks and wind noise. TIES, INCLUDING THE IMPLIED WARRANTY
Tires are warranted by their respective manufac- OF MERCHANTABILITY, IS LIMITED TO THE
turer as detailed in the applicable tire manufac- DURATION OF THE EXPRESS WARRANTIES
turer’s warranty statements. Instructions for HEREIN. BMW NA HEREBY EXCLUDES INCI-
proper tire care and maintenance are contained DENTAL AND CONSEQUENTIAL DAMAGES,
in the Owner’s Manual. Should you experience INCLUDING LOSS OF TIME, INCONVENIENCE,
difficulty in obtaining warranty service from a tire OR LOSS OF USE OF THE VEHICLE, FOR ANY
manufacturer, your authorized BMW center will BREACH OF ANY EXPRESS OR IMPLIED
assist you in resolving the difficulty. WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
Non-BMW Parts — While you may elect to use TO THIS PRODUCT.
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to pay Some states do not allow limitations on how
for repairs that include non-genuine BMW parts long an implied warranty lasts, or the exclusion
or for any damage resulting from the use of non- or limitation of incidental or consequential dam-
genuine parts. ages, so the above limitations and exclusions
may not apply to you.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.

32
Limited Warranty — Rust ING THE IMPLIED WARRANTY OF MER-
CHANTABILITY, APPLICABLE TO THIS
Perforation 2008 Models PRODUCT.
BMW NA warrants this original vehicle against Some states do not allow limitations on how
defects in materials or workmanship which will long an implied warranty lasts, or the exclusion
result in rust perforation of the vehicle body for a or limitation of incidental or consequential dam-
period of 12 years unlimted mileage, commenc- ages, so the above limitations and exclusions
ing on the date of first retail sale, or the date the may not apply to you.
vehicle is first placed in service as a demonstra-
tor or company vehicle, whichever is earlier. This warranty gives you specific legal rights, and
you may also have other rights which vary from
To obtain service under this warranty, the vehi- state to state. Any legal claim or action arising
cle must be brought, upon discovery of any rust from any express or implied warranty contained
perforation, to the workshop of any authorized herein must be brought within 12 months of the
BMW center. This BMW center will, without date it arises.
charge for parts or labor, either repair or replace This warranty does not apply to the
the defective part(s). The decision to repair or following:
replace said part(s) is solely the prerogative of
BMW of North America. Parts for which replace- a. Damage caused by negligence, improper
ments are made become the property of BMW accident damage repairs, or improper use.
of North America.
b. Damage attributable to failure to perform
required inspections/maintenance at the
REQUIRED MAINTENANCE: specified intervals or in accordance with the
In order to keep this warranty in effect, the vehi- BMW rust inspection/maintenance program
cle must be inspected at least every two years. instructions. Proof must be provided by a
Any areas requiring preventative maintenance paid invoice or filling in the appropriate boxes
must be repaired. in the Service Section of this Statement.

The Inspection/Maintenance consists of: BMW will not accept any liability for any
parts and accessories not approved by
a. Washing the chassis before inspection, if BMW.
necessary, due to dirt accumulation.
This warranty shall be null and void if the
b. Repairing any damages to undercoating or vehicle identification number has been
paint due to stone chips, gravel erosion, altered or cannot be read, if the odometer
scratches, or other external influences. has been replaced or altered and the true
mileage cannot be determined, if the vehicle
BMW of North America makes no other express has been declared a total loss or sold for sal-
warranty on this product except the new car vage purposes, or if the vehicle has been
warranty or the warranty as to the emission con- used in any competitive event.
trol system. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS LIM-
ITED TO THE DURATION OF THE EXPRESS
WARRANTIES HEREIN.
BMW OF NORTH AMERICA HEREBY
EXCLUDES INCIDENTAL AND CONSEQUEN-
TIAL DAMAGES, INCLUDING LOSS OF TIME,
INCONVENIENCE, OR LOSS OF USE OF THE
VEHICLE, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUD-

33
Federal Emissions System Defect It is the owner’s responsibility to have all sched-
Warranty (Valid only in the U.S.A. uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
and Puerto Rico) in the maintenance schedule for the BMW Emis-
This warranty applies only to U.S. specification sion Control System. Service intervals are com-
vehicles distributed by BMW of North America puted by the onboard BMW service interval
(BMW NA) or sold through the BMW NA Euro- indicator and displayed on the instrument panel.
pean Delivery Program. The instructions for proper maintenance and
use can be found in the Owner’s Manual. It is
In accordance with the defect warranty provi- strongly recommended that any replacement
sions of section 207(b) of the Clean Air Act, parts used for maintenance, repair or replace-
BMW NA warrants to the first retail purchaser, ment of emission control systems be certified
and each subsequent purchaser, that the car (a) BMW Service Parts or BMW Authorized
was designed, built and equipped so as to con- Remanufactured Parts. Without invalidating this
form, at the time of sale, with all regulations of warranty, the owner may elect to have mainte-
the U.S. Environmental Protection Agency appli- nance, repair or replacement of the emission
cable at the time of manufacture and (b) is free control systems performed by any automotive
from defects in materials and workmanship repair establishment, or elect to use parts other
which would cause it to fail to conform with than certified BMW Service Parts. However, the
applicable regulations for a period of 2 years or cost of such service or parts will not be covered
under this warranty, except in emergency situa-
24,000 miles, whichever occurs first, except for
tions. In an emergency situation, where an
specific emission control components (as listed
authorized BMW center or a warranty replace-
on page 37), for which the warranty period is ment part is not reasonably available (within
8 years or 80,000 miles, whichever occurs first. 30 days), repairs may be performed at any avail-
This warranty begins on the date of first retail able service establishment using any equivalent
sale, or the date the vehicle is first placed in ser- part. BMW NA will reimburse the owner for such
vice as a demonstrator or company vehicle, emergency repairs (including labor, parts and
whichever is earlier. diagnosis not to exceed BMW NA rates for labor,
parts, and diagnosis in said area) that are cov-
Warranty claims must be made as soon as rea- ered under this warranty. Replaced parts and
sonably possible after a defect is discovered. To paid invoices must be presented at a BMW cen-
make a claim, the car must be brought to any ter as a condition of reimbursement for emer-
authorized BMW center during normal business gency repairs not performed by a BMW center.
hours. The use of replacement parts, which are not of
The BMW center will, without charge for parts equivalent quality, may impair the effectiveness
or labor (including diagnosis), either repair or of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
replace the defective part, if any. The decision
factured Parts are used for maintenance, repair
whether to repair or replace said parts is solely
or replacement of components affecting emis-
the prerogative of BMW NA and must be sion control, the owner should obtain assurances
expected to correct the failure of the warranted that such parts are warranted by their manufac-
part. Parts for which replacements are made turer to be equivalent to genuine BMW parts in
become the property of BMW NA. In all cases, a performance and durability. BMW NA assumes
reasonable time must be allowed for warranty no liability under this warranty with respect to
repairs to be completed after the car is received parts other than genuine BMW parts.
by the BMW center.
However, the use of non-BMW replacement
For assistance in determining which specific parts or non-EPA certified parts does not invali-
parts or components of your vehicle are covered date the warranty on other components, unless
under this warranty, please contact your BMW non-BMW parts or non-EPA certified parts
center. cause damage to warranted parts.

34
What is not covered General
This warranty does not cover malfunctions These warranties give you specific legal rights,
caused by any of the following: accident, flood, and you may also have other rights which vary
misuse, improper adjustment, modification, from state to state.
alteration, tampering, disconnection, improper
or inadequate maintenance, use of leaded fuel THE DURATION OF ANY IMPLIED WARRAN-
or fuels containing more than 10% ethanol, or TIES, INCLUDING THE IMPLIED WARRANTY
other oxygenates with more than 2.8% oxygen OF MERCHANTABILITY, IS LIMITED TO THE
by weight (i.e., more than 15% MTBE or more DURATION OF THE EXPRESS WARRANTIES
than 3% methanol plus an equivalent amount of HEREIN.
co-solvent). BMW NA HEREBY EXCLUDES INCIDENTAL
The replacement of maintenance parts, such as AND CONSEQUENTIAL DAMAGES, INCLUD-
spark plugs, filters and similar items used in ING LOSS OF TIME, INCONVENIENCE, OR
required maintenance services, the repair or LOSS OF USE OF THE VEHICLE, FOR ANY
replacement of maintenance parts beyond the BREACH OF ANY EXPRESS OR IMPLIED
first required inspection/maintenance, or if the WARRANTY, INCLUDING THE IMPLIED WAR-
part has been replaced earlier for reasons other RANTY OF MERCHANTABILITY, APPLICABLE
than it being defective. TO THIS PRODUCT.

The car or any part of the car unless a failure Some states do not allow limitations on how
causes the car to fail to conform to applicable long an implied warranty lasts, or the exclusion
emission regulations. or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
Any car on which the odometer has been may not apply to you. Additionally, if you are a
replaced or altered and the true mileage cannot California, Connecticut, Maine, Massachusetts,
be determined. Rhode Island or Vermont resident and your vehi-
cle is registered in that state, your vehicle is eli-
The car, if the vehicle identification number is gible for California Emissions Warranty
altered or cannot be read, or if the car has been coverage.
declared a total loss or sold for salvage
purposes. These federal warranty provisions also apply to
all vehicles sold in all U.S. states and territories
regardless of whether a state has enacted state
warranty provisions that differ from the federal
provisions.

35
Federal Emissions Performance This warranty is made subject to the terms and
conditions that apply to the Emission Control
Warranty (Valid only in the U.S.A. System Warranty and the New Vehicle Limited
and Puerto Rico) Warranty.
In those states and jurisdictions that have estab- No claim under this warranty will be denied on
lished periodic vehicle emissions tests to the basis of use of a properly installed EPA cer-
encourage proper vehicle maintenance and tified emission part for maintenance and repair.
require the car to pass an emissions test
approved by the U.S. Environmental Protection A vehicle manufacturer may deny an emission
Agency and: performance warranty claim on the basis of an
uncertified replacement part used in the mainte-
1. The car was distributed by BMW of North nance or repair of a vehicle only if the vehicle
America (BMW NA), or sold through the manufacturer presents evidence that the uncer-
BMW NA European Delivery Program; and tified replacement part is either defective in
2. The car has been maintained and operated materials or workmanship or not equivalent from
an emission standpoint to the original equip-
in accordance with the instructions for
ment part.
proper maintenance and use set forth in the
Owner’s Manual supplied with the car; and Maintenance, replacement, or repair of emis-
sion control devices and systems may be
3. The car fails to conform to the applicable performed by any automotive repair estab-
emissions standards of the EPA as judged lishment or individual using any certified
by an EPA approved emissions test; and part.
4. The failure to conform results or will result in Immediately after the car has failed an EPA
the owner of the car having to bear a penalty approved emission short test, your claim can be
or other sanction (including the denial of the made at any authorized BMW center. The BMW
right to use the car) under local state or fed- center will honor or deny your claim within the
eral law if the non-conformity is not reme- time period specified by local or state laws (not
died within a specified period of time. to exceed 30 days), to avoid further penalties or
sanctions. lf the claim is denied, the BMW cen-
Then, in accordance with the provisions of section ter will notify you in writing of the reason(s). The
207(b) of the Clean Air Act, BMW NA warrants BMW center is required by law to honor the
that if the car is eligible for coverage under this claim if notice of denial is not received by the
warranty, any non-conformities in the car, which owner within the specified time period.
cause it to fail an EPA-approved emissions test
will, without charge for parts or labor (including You may obtain further information concerning
diagnosis), be adjusted, repaired, or replaced, at the emission warranties, or report violations of
the option of BMW NA to proper specifications, in warranty terms, by contacting the Director, Field
order to make the car comply with applicable Operations and Support Division (6406J), Envi-
emissions standards. The decision to adjust, ronmental Protection Agency, 401 “M” Street,
repair or replace parts is solely the prerogative of SW, Washington, D.C. 20460.
BMW NA and must reasonably be expected to
correct the failure of the warranted part.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier. This warranty continues for
a period of 2 years or 24,000 miles, whichever
occurs first, except for specific emissions con-
trol components (as listed on page 37), for
which the warranty period is 8 years or
80,000 miles whichever occurs first.

36
The following systems are covered by the Fed-
eral Emission Performance Warranty for a period
of two years or 24,000 miles, whichever occurs
first. The specific systems may vary according to
model, therefore, all of the systems listed may
not be used on your vehicle. For assistance in
determining which systems and specific compo-
nents within these systems apply to your vehi-
cle, please contact your BMW center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION SYS-
TEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system are/is
covered under the Federal Emission Warranty
for a period of 8 years or 80,000 miles, which-
ever occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING ON-
BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnostic
system, please contact your BMW center.

37
California Emission Control Owner’s Warranty Responsibilities:
Warranty Statement* Your – As the vehicle owner, you are responsible for
Warranty Rights and Obligations the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
The California Air Resources Board and BMW of ommends that you retain all receipts covering
North America (BMW NA) are pleased to explain maintenance on your vehicle, but BMW NA
the emission control system warranty on your cannot deny warranty solely for the lack of
2008 vehicle. In California, new motor vehicles receipts or for your failure to ensure the perfor-
must be designed, built and equipped to meet mance of all scheduled maintenance.
the State’s stringent anti-smog standards. BMW
– You are responsible for presenting your vehicle
NA must warrant the emission control system
to an authorized BMW center as soon as a
on your vehicle for the periods of time listed
problem exists. The warranty repairs should be
below provided there has been no abuse,
neglect or improper maintenance of your completed in a reasonable amount of time, not
vehicle. to exceed 30 days.
– As the vehicle owner, you should also be
Your emission control system may include parts aware that BMW NA may deny your warranty
such as the fuel injection system, the ignition coverage if your vehicle or part has failed due
system, catalytic converter, and engine com-
to abuse, neglect, improper maintenance or
puter. Also included may be hoses, belts, con-
unapproved modifications.
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA If you have any questions regarding your war-
will repair your vehicle at no cost to you includ- ranty rights and responsibilities, you should
ing diagnosis, parts and labor. contact:
BMW of North America, LLC
Manufacturer’s Warranty Coverage: Customer Relations and Services Department
– For 3 years or 50,000 miles whichever occurs PO. Box 1227
Westwood, N.J. 07675-1227
first:
Telephone: 1 800 831-1117
1. If your vehicle fails a Smog Check inspec- Website: www.bmwusa.com
tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that or the
your vehicle passes the inspection. This is California Air Resources Board
your emission control system PERFOR- 9528 Telstar Avenue
MANCE WARRANTY. El Monte, CA 91731
2. If any emission-related part on your vehicle *The California Emissions Control System Lim-
is defective, the part will be repaired or ited Warranty applies to all 2008 U.S. specifica-
replaced by BMW NA. This is your short- tion BMW vehicles sold, leased, and/or
term emission control system DEFECTS registered in California, Connecticut, Maine,
WARRANTY. Massachusetts, Rhode Island or Vermont.
For 7 years or 70,000 miles whichever occurs
first:
If an emission-related part specially noted on
page 41 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is your
long-term emission control system DEFECTS
WARRANTY.

38
California Emission Control will pass this test. Items that require scheduled
replacement are warranted up to the replace-
System Limited Warranty* ment interval specified in the Service section of
This warranty applies to California certified vehi- this Statement. BMW NA may repair a part in
cles distributed by BMW of North America lieu of replacing it when performing warranty
(BMW NA) or sold through the BMW NA Euro- repairs. Parts for which replacements are made
become the property of BMW NA. After 3 years
pean Delivery Program, registered and operated
or 50,000 miles, and in accordance with para-
primarily in California.
graph (c) above, such repairs are limited to the
BMW NA warrants to the original purchaser and repair or replacement of those parts identified in
each subsequent owner that the vehicle is: the California Emissions Warranty List.

a. designed, built and equipped so as to con- If your California registered vehicle is between 7
form with the applicable California Air and 8 years old and has been driven less than
80,000 miles, then your vehicle is eligible for
Resources Board emission standards. additional warranty coverage under the Federal
b. free from defects in materials and workman- Emissions Warranty.
ship which cause any part that can affect A repair performed as the result of a smog
emissions to fail to conform with applicable check test failure due to a defect in a part, which
requirements or to fail a California Smog is warranted for 7 years/70,000 miles, is cov-
Check test or EPA approved short test for a ered.
period of 3 years or 50,000 miles, whichever In all cases, a reasonable time, not to exceed
occurs first. 30 days, must be allowed for a warranty repair to
be completed, after the car is received by the
c. free from defects in materials and workman- BMW center.
ship in emission related parts, which are con-
tained in the California Emission Warranty It is the owner’s responsibility to have all
Parts List on page 41, for a period of 7 years required maintenance services performed (at
or 70,000 miles, whichever occurs first. the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
This warranty begins on the date of first retail Control System. Service intervals are computed
sale, or the date the vehicle is first placed in ser- by the service interval indicator and displayed on
vice as a demonstrator or company vehicle, the instrument panel.
whichever is earlier.
However, BMW NA will not deny your warranty
To obtain service under this warranty, the vehi- repair claims solely because you do not have
cle must be brought, upon failure of a Smog maintenance records or you did not perform the
Check test or upon discovery of the defect, to required maintenance unless BMW NA demon-
the workshop of any authorized BMW center, strates that such lack of required maintenance is
during normal business hours. The BMW center a direct cause of the emission control system
will honor or deny your claim within 30 days. If failure. The instructions for required mainte-
the claim is denied, the BMW center will notify nance and use can be found in the Owner’s
you in writing of the reason(s). The BMW center Manual and in the Service section of this
is required by law to honor the claim if notice is Statement.
not given to the owner within 30 days.
*The California Emissions Control System Lim-
The BMW center will, without charge for parts ited Warranty applies to all 2008 U.S. specifica-
or labor (including diagnosis), either adjust, tion BMW vehicles sold, leased, and/or
repair or replace the defective part and other registered in California, Connecticut, Maine,
parts affected by the failure of the warranted Massachusetts, Rhode Island or Vermont.
part, if any. If your vehicle failed the California
Smog Check test or an EPA approved short test,
then BMW NA will repair your vehicle so that it

39
It is strongly recommended that any replace- What is not covered
ment parts used for maintenance, repair or
replacement of emission control systems be This warranty does not cover malfunctions
genuine BMW Service Parts or BMW Authorized caused by any of the following: accident, flood,
Remanufactured Parts. Without invalidating this misuse, modification, alteration, tampering, dis-
connection, improper or inadequate mainte-
warranty, the owner may elect to have mainte-
nance, except if performed by an authorized
nance, repair or replacement of the emission
BMW center doing warranty repair work, use of
control systems performed by any automotive leaded fuel or fuel other than as specified in the
repair establishment, or elect to use parts other Owner’s Manual.
than BMW Authorized Remanufactured or genu-
ine BMW Service Parts. However, the cost of The replacement of maintenance parts, such as
such service or parts will not be covered under spark plugs, filters and similar items used in
this warranty, except in emergency situations. In required maintenance services or the repair or
an emergency situation, where an authorized replacement of maintenance parts beyond the
BMW center is not reasonably available or a first replacement interval.
warranty replacement part is not available within Any car on which the odometer has been
30 days, repairs may be performed at any avail- replaced or altered and the true mileage cannot
able service establishment or by any individual be determined.
using any replacement part.
The car, if the vehicle identification number is
A repair not completed within 30 days consti- altered or cannot be determined, or if the car
tutes an emergency. BMW NA will reimburse has been declared a total loss or sold for sal-
the owner for such emergency repairs (including vage purposes.
labor, parts and diagnosis not to exceed BMW
suggested retail price for all warranted parts General
replaced and labor charges based on the manu-
facturer’s recommended time allowance for the The warranty gives you specific legal rights, and
warranty repair and the geographically appropri- you may also have other rights which vary from
ate hourly labor rate) that are covered under this state to state.
warranty. Replaced parts and paid invoices must THE DURATION OF ANY IMPLIED WARRAN-
be presented to a BMW center as a condition of TIES, INCLUDING THE IMPLIED WARRANTY
reimbursement for emergency repairs not per- OF MERCHANTABILITY, IS LIMITED TO THE
formed by a BMW center. DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW OF NORTH AMERICA HEREBY
The use of replacement parts, which are not of EXCLUDES INCIDENTAL AND CONSEQUEN-
equivalent quality, may impair the effectiveness TIAL DAMAGES, INCLUDING LOSS OF TIME,
of emission control systems. If other than genu- INCONVENIENCE, OR LOSS OF USE OF THE
ine BMW Service Parts or Authorized Remanu- VEHICLE, FOR ANY BREACH OF ANY
factured Parts are used for maintenance, repair EXPRESS OR IMPLIED WARRANTY, INCLUD-
or replacement of components affecting emis- ING THE IMPLIED WARRANTY OF MER-
sion control, the owner should obtain assur- CHANTABILITY, APPLICABLE TO THIS
ances that such parts are warranted by their PRODUCT.
manufacturer to be equivalent to genuine BMW
parts in performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts does not invalidate the warranty on other
components, unless non-BMW parts cause
damage to warranted parts.

40
For assistance in determining which parts are Component 528i 535i 550i
covered by this warranty, please contact your 528xi 535xi
authorized BMW center or the BMW NA Cus- Oxygen Sensor, Rear •
tomer Relations Department at 1 800 831-1117. (Monitor)
You may obtain further information concerning
Throttle Body • •
the emissions warranty or report violations of
warranty terms, by contacting Air Resources Torque Converter • • •
Board (ARB), Mobile Source Operations Divi- Transmission Control • • •
sion, 9528 Telstar Avenue, El Monte, CA 91731. Module
Please include the title of the BMW service Turbocharger •
department head and telephone number.
Valvetronic Actuator •

California Emission Warranty Parts Valvetronic Control •


Unit
List
Valvetronic Sensor • •
The following components are covered for VANOS (VVT) • • •
defects by the California Emission Control Sys- Adjustment Unit
tem Limited Warranty for a period of 7 years or
70,000 miles, whichever comes first: Notice
The “National Traffic & Motor Vehicle Safety Act
Component 528i 535i 550i
of 1966” requires manufacturers to be in a posi-
528xi 535xi
tion to contact the vehicle owners when a cor-
535xi Sp. W. rection of a product defect becomes necessary.
Charge Air Cooler • Please fill in the attached postcard if you change
Charge Air Duct • your address or purchase a used BMW.
Cylinder Head Cover • • • Tire Warranty Statement
Gasket Set
Engine Control • • • Tires are warranted by their respective manufac-
Module turer as detailed in the applicable tire manufac-
Exhaust Manifold • • • turer’s warranty statements. Instructions for
Gasket proper tire care and maintenance are contained
in the Owner’s Manual. Should you experience
Exhaust Manifold with • •
Catalyst difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
Exhaust Pipe with • • assist you in resolving the difficulty.
Catalyst
Fuel Injector •
Fuel Pump •
Fuel Rail •
Fuel Tank • • •
Fuel Tank Unit, Right • •
or Left
High Pressure Fuel •
Pump
Intake Drive Unit •
Intake Manifold • • •
Intake Manifold Gasket • •
Knock Sensor •

41
Notes:

42
Notes:

43
Notes:

44
Notes:

45
Notes:

46
NO POSTAGE
For immediate updates or if there are no cards left, please contact the NECESSARY
IF MAILED IN
THE
BMW Customer Relations Center at: 1-800-831-1117.

UNITED STATES

BUSINESS REPLY MAIL


FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

BMW of North America, LLC


P.O. Box 1227
Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE
For immediate updates or if there are no cards left, please contact the

NECESSARY
IF MAILED IN
THE
BMW Customer Relations Center at: 1-800-831-1117.

UNITED STATES

BUSINESS REPLY MAIL


FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

BMW of North America, LLC


P.O. Box 1227
Westwood, NJ 07675-9868

Attn: Customer Satisfaction


Information Change Card
Please print new owner or update your customer information
For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

Please Check One:  Address Change  Ownership Change

 Mr.  Mrs.  Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: _________________________________________


Date of Change of Status: ______________________________
Sold Privately  (Print name & address of new owner above, if known)

The information provided by you will be used by BMW to update Purchased Privately  Exported 
new owner and customer information. Rest assured that we will
Traded  Destroyed 
not rent or sell your personal information to anyone. To see our
privacy policy please go to www.bmwusa.com/about/privacy.html Lease Ended  Stolen 
or call 800-831-1117 to request a copy. Gifted  Never Owned 

Information Change Card


Please print new owner or update your customer information
For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

Please Check One:  Address Change  Ownership Change

 Mr.  Mrs.  Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: _________________________________________


Date of Change of Status: ______________________________
Sold Privately  (Print name & address of new owner above, if known)

The information provided by you will be used by BMW to update Purchased Privately  Exported 
new owner and customer information. Rest assured that we will
Traded  Destroyed 
not rent or sell your personal information to anyone. To see our
privacy policy please go to www.bmwusa.com/about/privacy.html Lease Ended  Stolen 
or call 800-831-1117 to request a copy. Gifted  Never Owned 
79145_08_5Series.qxp:bmw_document2 6/29/07 1:58 PM Page 2

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model 5 Series
________________________________________________ 2008
Year _______________

VIN

Retail / In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________
79145_08_5Series.qxp:bmw_document2 6/29/07 1:58 PM Page 1

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