ITC PROFILE

ITC is one of India’s foremost private sector companies with a market capitalization of
nearly US$ 18 billion and a turn over US 4.75 billion .ITC is rated among the worlds best big
companies ,Asia’s fab 50 and the worlds most reputable companies by Forbes magazine among
India’s most respected companies by business world and among India’s most valuable
companies by business Today. ITC a also ranks among India’s top 10 most valuable brands in
study conducted by brand finance and published by the Economics Times.

ITC has a diversified presence in Cigarettes, Hotels, Paperboards & Specialty Papers,
Packaging, Agri-Business, Packaged Foods & Confectionery, Information Technology, Branded
Apparel, Personal Care, Stationery, Safety Matches and other FMCG products. While ITC is an
outstanding market leader in its traditional businesses of Cigarettes, Hotels, Paperboards,
Packaging and Agri-Exports, it is rapidly gaining market share even in its nascent businesses of
Packaged Foods & Confectionery, Branded Apparel and Stationery.

As one of India's most valuable and respected corporations, ITC is widely perceived to be
dedicatedly nation-oriented. Chairman Y C Deveshwar calls this stheirce of inspiration "a
commitment beyond the market". In his own words: "ITC believes that its aspiration to create
enduring value for the nation provides the motive force to sustain growing shareholder value.
ITC practices this philosophy by not only driving each of its businesses towards international
competitiveness but by also consciously contributing to enhancing the competitiveness of the
larger value chain of which it is a part."

ITC's diversified status originates from its corporate strategy aimed at creating multiple
drivers of growth anchored on its time-tested core competencies:

Unmatched distribution reach, superior brand-building capabilities, effective supply chain

management and acknowledged service skills. Over time, the strategic forays into new
businesses are expected to garner a significant share of these emerging high-growth markets in
India.
 ITC's Agri-Business is one of India's largest exporters of agricultural products. ITC is
one of the country's biggest foreign exchange earners (US $ 2.8 billion in the last decade). The
Company's 'e-Choupal' initiative is enabling Indian agriculture significantly enhance its
competitiveness by empowering Indian farmers through the power of the Internet. This
transformational strategy, which has already become the subject matter of a case study at
Harvard Business School, is expected to progressively create for ITC a huge rural distribution
infrastructure, significantly enhancing the Company's marketing reach.

ITC's wholly owned Information Technology subsidiary, ITC InfoTech India Limited, is
aggressively pursuing emerging opportunities in providing end-to-end IT solutions, including e-
enabled services and business process outstheircing.

ITC's production facilities and hotels have won numerous national and international
awards for quality, productivity, safety and environment management systems. ITC was the first
company in India to voluntarily seek a corporate governance rating.

ITC employs over 21,000 people at more than 60 locations across India. The Company
continuously endeavors to enhance its wealth generating capabilities in a globalizing
environment to consistently reward more than 3,72,000 shareholders, fulfill the aspirations of its
stakeholders and meet societal expectations. This over-arching vision of the company is
expressively captured in its corporate positioning statement: "Enduring Value. For the nation. For
the Shareholder."

ITC was incorporated on August 24, 1910 under the name of 'Imperial Tobacco Company
of India Limited'. Its beginnings were humble. A leased office on Radha Bazaar Lane, Kolkata,
was the centre of the Company's existence. The Company celebrated its 16th birthday on August
24, 1926, by purchasing the plot of land situated at 37, Chowringhee, (now renamed J.L. Nehru
Road) Kolkata, for the sum of Rs 310,000.

This decision of the Company was historic in more ways than one. It was to mark the
beginning of a long and eventful jtheirney into India's future. The Company's headquarter
building, 'Virginia House', which came up on that plot of land two years later, would go on to
become one of Kolkata's most venerated landmarks.
 The Company's ownership progressively Indianised, and the name of the Company was
changed to I.T.C. Limited in 1974. In recognition of the Company's multi-business portfolio
encompassing a wide range of businesses - Cigarettes & Tobacco, Hotels, Information
Technology, Packaging, Paperboards & Specialty Papers, Agri-Exports, Foods, Lifestyle
Retailing and Greeting Gifting & Stationery - the full stops in the Company's name were
removed effective September 18, 2001. The Company now stands rechristened 'ITC Limited'.

Though the first six decades of the Company's existence were primarily devoted to the
growth and consolidation of the Cigarettes and Leaf Tobacco businesses, the Seventies witnessed
the beginnings of a corporate transformation that would usher in momentous changes in the life
of the Company.

ITC's Packaging & Printing Business was set up in 1925 as a strategic backward
integration for ITC's Cigarettes business. It is today India's most sophisticated packaging house.

In 1975 the Company launched its Hotels business with the acquisition of a hotel in
Chennai which was rechristened 'ITC-Welcomgroup Hotel Chola'. The objective of ITC's entry
into the hotels business was rooted in the concept of creating value for the nation. ITC chose the
hotels business for its potential to earn high levels of foreign exchange, create ttheirism
infrastructure and generate large scale direct and indirect employment. Since then ITC's Hotels
business has grown to occupy a position of leadership, with over 70 owned and managed
properties spread across India.

In 1979, ITC entered the Paperboards business by promoting ITC Bhadrachalam

Paperboards Limited, which today has become the market leader in India. Bhadrachalam
Paperboards amalgamated with the Company effective March 13, 2002 and became a Division of
the Company, Bhadrachalam Paperboards Division. In November 2002, this division merged
with the Company's Tribeni Tissues Division to form the Paperboards & Specialty Papers
Division.
 ITC's paperboards' technology, productivity, quality and manufacturing processes are
comparable to the best in the world. It has also made an immense contribution to the
development of Sarapaka, an economically backward area in the state of Andhra Pradesh. It is
directly involved in education, environmental protection and community development. In 2004,

ITC acquired the paperboard manufacturing facility of BILT Industrial Packaging Co. Ltd
(BIPCO), near Coimbatore, Tamil Nadu. The Kovai Unit allows ITC to improve customer
service with reduced lead time and a wider product range.

In 1985, ITC set up Surya Tobacco Co. in Nepal as an Indo-Nepal and British joint
venture. Since inception, its shares have been held by ITC, British American Tobacco and
various independent shareholders in Nepal. In August 2002, Surya Tobacco became a subsidiary
of ITC Limited and its name was changed to Surya Nepal Private Limited (Surya Nepal).

In 1990, ITC acquired Tribeni Tissues Limited, a Specialty paper manufacturing

company and a major supplier of tissue paper to the cigarette industry. The merged entity was
named the Tribeni Tissues Division (TTD).

To harness strategic and operational synergies, TTD was merged with the Bhadrachalam
Paperboards Division to form the Paperboards & Specialty Papers Division in November 2002.

Also in 1990, leveraging its agri-stheircing competency, ITC set up the Agri Business
Division for export of agri-commodities. The Division is today one of India's largest exporters.
ITC's unique and now widely acknowledged e-Choupal initiative began in 2000 with soya
farmers in Madhya Pradesh. Now it extends to 9 states covering over 4 million farmers. ITC's
first rural mall, christened 'Choupal Saagar' was inaugurated in August 2004 at Sehore. On the
rural retail front, 24 'Choupal Saagars' are now operational in the 3 states of Madhya Pradesh,
Maharashtra and Uttar Pradesh.

In 2000, ITC launched a line of high quality greeting cards under the brand name
'Expressions'. In 2002, the product range was enlarged with the introduction of Gift wrappers,
Autograph books and Slam books. In the same year, ITC also launched 'Expressions
Matrubhasha', a vernacular range of greeting cards in eight languages and 'Expressions
Paperkraft', a range of premium stationery products. In 2003, the company rolled out 'Classmate',
a range of notebooks in the school stationery segment.

ITC also entered the Lifestyle Retailing business with the Wills Sport range of
international quality relaxed wear for men and women in 2000. The Wills Lifestyle chain of
exclusive stores later expanded its range to include Wills Classic formal wear (2002) and Wills
Club life evening wear (2003). ITC also initiated a foray into the popular segment with its men's
wear brand, John Players, in 2002. In 2006, Wills Lifestyle became title partner of the country's
most premier fashion event - Wills Lifestyle India Fashion Week - that has gained recognition
from buyers and retailers as the single largest B-2-B platform for the Fashion Design industry.

To mark the occasion, ITC launched a special 'Celebration Series', taking the event
forward to consumers. In 2007, the Company introduced 'Miss Players'- a fashion brand in the
popular segment for the young woman.

In 2002, ITC's philosophy of contributing to enhancing the competitiveness of the entire

value chain found yet another expression in the Safety Matches initiative. ITC now markets
popular safety matches brands like iKno, Mang, Mangaldeep, VaxLit, Delite and Aim. ITC's
foray into the marketing of Agarbattis (incense sticks) in 2003 marked the manifestation of its
partnership with the cottage sector. ITC's popular agarbattis brands include Spriha and
Mangaldeep across a range of fragrances like Rose, Jasmine, Bouquet, Sandalwood, Madhur,
Sambrani and Nagchampa.

ITC introduced Essenza Di Wills, an exclusive range of fine fragrances and bath & body
care products for men and women in July 2005. Inizio, the signature range under Essenza Di
Wills provides a comprehensive grooming regimen with distinct lines for men (Inizio Homme)
and women (Inizio Femme). Continuing with its tradition of bringing world class products to
Indian consumers.

The Company launched 'Fiama Di Wills', a premium range of Shampoos, Shower Gels
and Soaps in September, October and December 2007 respectively. The Company also launched
the 'Superia' range of Soaps and Shampoos in the mass-market segment at select markets in
October 2007 and Vivel De Wills & Vivel range of soaps in February 2008.
 VISION

MISSION

PRODUCTS
ITC is the largest manufacturer of Packaging and Graphic Boards in South Asia
accompanied by a diverse range of Specialty Papers & Boards fulfilling a variety of needs. The
bandwidth of products has increased continuously and moved up on the Value-Quality scale and
today represents one of the preferred set of choices for any discerning global customer, seeking a
more effective medium to present, pack and protect content or products in a world overloaded
with messages.
Strongly market driven, the focus is on Value Addition, New Product Development &
Quality Enhancement, backed up by a Marketing and Technical team with the capability to
constantly enrich relationships and deliver ever increasing satisfaction levels.
OTHER PRODUCTS:
 WRITING AND PRINTING GRADE
 INDUSTRIAL GRADE
 NEWS PRINT GRADE

PRODUCTION TECHNOLOGY
Technology adopted at ITC has adopted the Soleplate (Kraft) Process for Pulping. The
major raw materials are Casuarinas, Subabul, Eucalyptus, Mixed Hard Woods and Bamboo. These
raw materials are chipped in drum type of chippers in a fixed proportion and the chips are screened
to get the required size (5mm – 35mm). The dust generated is fed to the Fluidized Bed
Combustion (FBC) Boilers to harvest the calorific value.The fiber line has been supplied by
ANDRITZ, Finland with the continuous digester and an ECF bleaching sequence

COOKING PROCESS
The Cooking process of wood chips is carried out in the continuous digester (Lo-Solids
cooking) this is the first of its kind in the country. Chips are first pre-steamed and then charged to
the digester to enable better penetration of the cooking liquor. The continuous digester is a single
vertical vessel, where the chips along with the cooking liquor are charged at the top of the digester
and the pulp is extracted from the bottom of the digester on a continuous basis. Cooking liquor is
charged in phases and Black liquor is extracted from the digester in phases maintaining low solids
concentration across the digester. The whole cooking process is the most energy efficient system
as white liquor (cooking liquor) is pre-heated with black liquor extracted from the digesters.
The cooking temperature is also lower than the conventional batch cooking, reducing
damage to the cellulose during the cooking process. The blow is done at a much lower
temperature, hence production of High Volume Low Concentration (HVLC) TRS gases are
maintained at a bare minimum. The odor problem, generally associated with the conventional
Kraft pulping process, is at its lowest, as the Non Condensable Gases (NCG) are collected and
burnt in the Recovery Boiler.
BROWN STOCK WASHING
Pulp from the digester is blown to the blow tank and sent to brown stock washing. Pulp
washing is accomplished in a single Drum Displacer Washer (ANDRITZ DD) comprising two
stages. The washed pulp is then sent to the Oxygen Dezincification (ODL) stage. Black liquor is
sent to the Soda Recovery Plant for chemical recovery.
OXYGEN DEZINCIFICATION
Pulp from the Brown stock washer is sent to the Oxygen Bleaching (Oxygen
Dezincification) Stage. The process is carried out in two stages where the plp is allowed to react
with oxygen and sodium hydroxide at certain specified conditions. After reaction in ODL, the pulp
is sent to the Pulp Screening Section to remove knots and shivers. The screening process is carried
out in three stages, the primary stage being a combined knotting and screening stage. Accepts
from the screening stage are taken to the ODL washer, which again, is a DD washer. The washed
pulp is then sent to the High Density (HD) storage tower.
ECF BLEACHING
With environmental pressures mounting on the industry and the need for a more energy
efficient and cost effective process of pulping and bleaching, the paper industry is hard pressed to
adopt new and state-of-the-art technologies and ITC has adopted the ECF (Elemental chlorine
free). Bleaching process;In this process, unlike in the standard bleaching process, usage of
Elemental chlorine (Chlorine in gaseous form) is eliminated. The generation of chlorinated organic
compounds is comparatively lesser in ECF bleaching, thus Lowering the AOX (absorbable organic
Halogens) levels in the Bleach plant effluents per ton of Product. The generation of other
pollutants like chlorinated phenols, dioxins and furans are of Brought down to a minimum level
when compared to the standard bleaching sequences.
BLEACHING OF PULP
The bleaching sequence is an ECF sequence with Do EOP D1 as the sequential stages. Pulp
is treated with chloring dioxide in the Do stage with specified conditions and washed before being
sent to the D1 stage where it is treated again with chlorine dioxide. After reaction with chlorine
dioxide, the pulp is washed again and sent to a HD (High Density) storage Tower from where the
pulp is taken to the paper machine. The final brightness of the pulp is maintained at 88-89%ISO.
STOCK PREPARATION AND PAPER MACHINES
Bleached pulp from the HD storage tower is supplied to all the paper machines via a
centralized Refining system. In the centralized refining system, the freeness level is brought up to
26 SR. Refiners located at the individual machines then obtain the required freeness levels, for the
various Grades of paper. The centralized refining concept has been introduced to conserve energy.
In the stock preparation section, various additives like Rosin, Alum, PAC, AKD, etc. together with
the required dyes are added and the stock is made ready for papermaking. The ITC has both MG
(Machine Glazed) and MF (Machine finished) paper machines with size press arrangement on the
MF machines to impart starch coating on the surface of the paper. Most modern calendar stacks are
provided to impart smoothness to the paper. Hydraulic head box, Duo former, etc. are some of the
new concepts introduced on the paper machines.
CONVERTING:
Paper is cut into folio sheet (if the order is in sheets) on duplex as well as simplex cutters
and Converted into reels in case of reel orders. ITC also produces cut sheet on A4 lines. The reels
are packed on a semi automatic reel-packing machine.
SODA RECOVERY AND CAUTERIZING:
On the soda recovery front, ITC has the most modern, state-of-the-art evaporation plant
(Free Flow Falling Film Evaporators) to concentrate the liquor to 75% solids. Recovery boiler (the
biggest single recovery boiler in the country) incinerates the black liquor and produces steam at 64
ATA.
In the Elasticizing Section, ITC has employed the CD filter technology (yet another first in
the country) for while liquor separation from the caustic zing slurry in place of the conventional
white liquor clarifier.
The CD Filter is highly compact equipment, first of its kind in the country. Limekilns
provide for lime mud re-burning, thus taking care of the solid waste disposal.
POWER GENERATION
ITC have installed a 34MW Double Extraction Condensing type turbine to met its power
requirements. Initially, the turbine is supplied with steam generated from the Recovery boiler to
produce 18-20 MW of power. Once the power the Boiler comes into operation, the TG will
generate power to its full capacity.
ANOTHER IMPORTANT DIVISION OF ITC IS INFOTECH ITC INFOTECH
ITC InfoTech a fully owned subsidiary of ITC limited is one of the fastest growing
India based global IT and it enabled services companies.
Located in picture sque 35 acres campus in the heart of Bangalore city, itc InfoTech ,
through its wholly owned subsidiaries in the UK AND USA provides their stheirces IT
solutions and services to leading global customers in North America and Europe apart from
servicing the ITC-group in India.
It offers IT and business process out stheircing services and delivers business friendly
solutions across their key verticals.

 Business financial services and insurance

 Consumer package goods and retail
 Manufacturing
 Travel hospitality and transportation .

Milestones
2000 ITC InfoTech was born with and SEI CMM level 5 certification and wholly owned
subsidiary in USA&UK.
2001 Established sets of the art training centre prototyping and r&d labs at its 35-acre
headquarters in Bangalore.
2002 Set up a dedicated off shore development.
2003 Forged US $60million exclusive partnership with the world’s leading plm redact
company.
2004 Forrester and routine ranked itc InfoTech as a leading services provider for out
stheircing expertise in PLM&CRM.
2005 Entered into strategic alliance with SAP, the world leader in business software
solutions.
2006 Singed multimillion dollar contracts.
2007 Ranked amongst top 10 spatiality ITC development providers by global serviced
featured in the global serviced 100 listing three years in row. Also many in the leader’s
category for the 2007. Global out stheircing 100 by the international association of out
stheircing professional.

CERTIFICATIONS:
ITC units are enctheiraged to seek international certification for global bench marking some of the

important ones are:

ISO14001: Environment management systems.

All Manufacturing units and all major hotels of ITC are certified. The corporate EHS department and

ITC group research and development centre, Bangalore, were certified in 2011-12.

OHSAS 18001: Occupational health &safety management systems

All ITC Manufacturing units and corporate EHS department are certified. The Kovai paper boards unit

was the latest to be certified.

SA8000: Social accountability.

Leaf processing plans at Cherala and Anaparthi and Cigarette factory at Kolkatta are certified.

HACCP: Food safety.

 ABOUT ITC PAPER & SPECIALTY PAPER DIVISION IN
BHADRACHALAM

The Paper Boards & Specialty paper Divisions came into existence in November 2002
with the amalgamation of ITC Bhadrachalam Paper Boards Ltd. The New Company was set up
as integrated paper board manufacturing facility and commenced operations at Bhadrachalam in
Andhra Pradesh, 300 Km east of Hyderabad. The Bhadrachalam mill today produces 2,10,000
TPY of papers & boards and it the largest single location mill in India.
The mill is focused on producing paper boards for packaging and graphic segments and
product range includes cyber XL pac (folding box boards), Pearl/Sapphire Graphic/ (Solid
bleached boards high value boards a part from the Ecoviron range of recycled boards. The mill
also makes liquid packaging boards for Tetrapak in India.
With the commissioning of the new fiber line in September, 2007 the Bhadrachalam mill
have an Elemental Chlorine free pulp capacity of 2,40,000 TPY. The Bhadrachalam location
today has three broad machines and two smaller paper machines.
A new paper machine of 90,000 tones per year capacity is scheduled for commissioning
in April ’08. This line will have the capability to make both uncoated and coated wood free and
communication papers. The unit is ISO 9002: 2000 series accredited. The unit is also ISO 14001
certified for Environment management system.
The tribeni Tissues unit has a hoary history and traces its founding to British American
Tobacco and commenced operations in 1949 manufacturing papers for the cigarette industry.
Between 1961 & 1988 Tribeni was part of the Wiggins Teape co. of UK. It merged with ITC Ltd.
In 1992 modernized the mill with an investment of USD 35 million and refurbished two of the
paper machines with latest drives and electronic controls.
The tribeni mill has a capacity of 33,000 TPY and has expanded its product range beyond
cigarette tissues to fine papers, packaging paper and specialties the unit now has three paper
machines making a stunningly diverse range of cigarette Tissues and components, Laminating
Base Tissue. Acid-Free and Antirust tissues, Low Gram mage printing papers, Décor papers to
Insulation Grade Medical Grade Papers. The unit is ISO 9001 : 2000 version and ISO 14001
accredited.
 The third manufacturing location at Bollarum near Hyderabad produces 5000 TPY of cost
coated papers and Boards, 10,000 TPY of poly extrusion coated boards and 10,000 TPY of C2S
art boards any Ivory cards. The Unit is ISO 9001:2000 series accredited.
The division is the market leader in south Asia in Carton boards and ranks second in
turnover with in the Indian paper industry. ITC provide paper boards for most leading fast
moving consumer goods brands in India. ITC is the largest exporter of coated boards form India.
About 20 years of ITC sales supplied to the international markets in Malaysia, Srilanka,
Bangladesh, Iran, Australia, UAE, Turkey, China, Singapore, UK, Greece, Germany and USA.
The Paper board facility at Coimbatore was acquired from BILT industries packing company in
March 2004. The mill is located at Thekkampati Village near Mettupalayam in Coimbatore Dist
of Tamilnadu. The commercial production management began on 29th March 2004.
The mill at present has single board machine with a capacity of 90,000 TPY. The main
products are coated duplex boards a Grey back and white back made with 100% recycled fiber.
The board machine was 3-wire ftheirdrinier section, MGclyliner, size press and three coaters. A
siemens DCs system and measures QCS system ensures that machine can delivery high quality
recycle boards for demanding print and converting ITCications.
A modern finishing house ensures the delivery of rolls and sheets, with short turnaround
and times. The fibre supply to the Board machine was supplemented with a deinking line in early
2006. A lamination line has been added at the unit to produce composite solid boards in high
calipers for the publishing display and package.
ECO naturo and Eco naturo-HS are the two grades of coated Duplex Grey Back board
made from this unit. For almost the first time in India a customer has the option to buy higher
bulk and of Grey back Board (GD2 grade) for his Cason requirements.,
The unit has made rapid strides in becoming a word-class producer and has achieved ISO
9001, ISO 14001 and OHSAS 18001 Certifications.
The product range, true to ITC’s innovative streak, has been enlarged by developing cone
boards for textiles cones and grey boards for book binding boards.
Addition of power block and deinking facility will increase the competitiveness of the unit, with
potential to make 2,00,000 TPA of Recycled Boards for Indian and export markets.
VISION

To be a Valued Player in the Global Paperboard & Paper Industry by

Leadership in quality – Products, Processes, Service & People.
Continuous enhancement of value for all stakeholders, and
Upholding societal values and expectations

MISSION
To manufacture and market 500,000 TPY of premium coated paperboards & specialty papers by
the year 2005.
To be a customer-driven company with strong focus on:
Customer's needs & total satisfaction
Continuous product innovation to develop new paperboard packaging solutions

CERTIFICATION:

ISO 9002(2000): Unit Bhadrachalam - Assurance for Quality Management Systems certified by
DNV, The Netherlands. We are in the process of getting the accreditation for ISO 9001(2000)

ISO 14001(1996): Unit Bhadrachalam – Environment Healthy and Safety systems certified by
DNV (Det Norske Veritas), The Netherlands.

ACHIEVEMENTS
Food Grade Certification for our flagship Brands – Cyber XLPac, Pearl Graphik, Safire Graphik,
Indobev, Indobarr tested to FDA standard 176.170
Special Award from Godrej Saralee – in recognition of our efforts towards reducing their
Packaging Costs.
Only Indian Supplier of Liquid Aseptic Packaging Boards to Tetrapak, India
First Indian manufacturer of Cup Stock Base board
First integrated paper mill in India to use ECF Pulp in its operations
Pioneering efforts in the field of Clonal Technology and Research, leading to shorter crop
duration and increased productivity for farmers and increased availability of good quality raw
material for plant operations.
QUALITY POLICY

AT ITC PSPD, They have established policies, guidelines and procedures to operate in a manner
that reflects their unwavering commitment to Product, Process & Service Quality.

It is their endeavor to continuously implement best demonstrated quality practices and maintain
effective Quality Systems that will enable them to meet and be ahead of customer expectations.
Quality extends beyond the product and manufacturing to all their business processes and
activities.
 Adopt appropriate operational practices and suitable technologies to monitor, improve
and minimize the impact of process activities on environment. Comply with relevant statutory
and regulatory requirements. Prevent or reduce pollution and waste by optimum use of natural
resources. Promote usage of eco-friendly materials and methods in manufacturing processes.
Protect the environment and ecology by propagation of social plantations, energy
conservation measures and by adopting non-polluting technologies. Create awareness through
training 4 motivation programs to enrich knowledge amongst their human resources towards
protection, improvement and management of environment. Provide relevant information on
environmental policy to the consumed authorities and interested parties. Review periodically
environmental policies, processes and procedures in enhancing environmental performance.

Quality Policy:
ITC PSPD commit to consistently meet their customers' quality expectations of product and
service at competitive cost in an environment fostering continuous improvement of products,
processes, safety and hygiene. ”

ITC GOALS
 Conserve energy, fuel and water
 Reduce waste generation
 Recycle materials
 Promote environment friendly waste disposal
 Encourage eco-friendliness amongst employees, managers, suppliers and vendors
 Promote social forestry plantations
 Promote energy conservation measures amongst managers, employees and their
families
 Promote environmental awareness among local community.
ITC's Environment, Health & Safety Policy
ITC's mission is to sustain and enhance the wealth-generating capacity of its portfolio of
businesses in a progressively globalizing environment. As one of India's premier corporations
employing a vast quantum of societal resources, ITC seeks to fulfill a larger role by enlarging its
contribution to the society of which it is a part.
The trusteeship role related to social and environmental resources, aligned to the pursuit
of economic objectives, is the cornerstone of ITC's Environment, Health and Safety philosophy.
ITC's EHS philosophy cognizes for the twin needs of conservation and creation of productive
resources.
In the multi-business context of ITC, Corporate Strategies are designed to create enduring
value for the nation and the shareholder, through leadership in each business and the attainment
of world-class competitive capabilities across the value chain.
The objective of leadership extends to all facets of business operations including
Environment, Health and Safety. ITC is, therefore, committed to conducting its operations with
due regard for the environment, and providing a safe and healthy workplace for each employee.
Various international and national awards and accreditations stand testimony to ITC's
commitment to EHS.
ITC'S EHS POLICY
 To contribute to sustainable development through the establishment and implementation of
environment standards those are scientifically tested and meet the requirement of relevant
laws, regulations and codes of practice.
 To take account of environment, occupational health and safety in planning and decision-
making.
 To provide appropriate training and disseminate information to enable all employees to
accept individual responsibility for environment, health and safety, implement best practices,
and work in partnership to create a culture of continuous improvement.
 To instill a sense of duty in every employee towards personal safety, as well as that of others
who may be affected by the employee's actions.
 To provide and maintain facilities, equipment, operations and working conditions which are
safe for employees, visitors and contractors at the Company's premises.
 To ensure safe handling, storage, use and disposal of all substances and materials those are
classified as hazardous to health and environment.
 To reduce waste, conserve energy, and promote recycling of materials wherever possible.
 To institute and implement a system of regular EHS audit in order to assure compliance with
laid down policy, benchmarked standards, and requirements of laws, regulations and
ITCicable codes of practice.
 To proactively share information with business partners towards inculcating world-class EHS
standards across the value chain of which ITC is a part.
All employees of ITC are expected to adhere to and comply with the EHS Policy and
Corporate Standards on EHS.ITC's EHS Policy extends to all sites of the Company. It will be
the overall responsibility of the Divisional/SBU Chief Executives, through the members of
their Divisional Management Committees, General Managers and Unit Heads, to ensure
implementation of this Policy and Corporate Standards on EHS, including formation of
various committees and designating individuals for specific responsibilities in respect of their
Division/SBU.
INNOVATION OF PAPER
Paper is a unique product used for communicating strong and transporting messages. The
credit of innovating paper goes to “TSAI-LUN” A resident of china in 105 AD.He soaked “bark
of trees hemp waste” all contained cellulose for “someone” to tenderize them. He then macerated
them by beating them under a motor into individual fiber, until they were fabricated and swollen
due to this action. He dispersed them further into diluted suspension & formed a thin flat sheet of
fibrous material by staining that material through a screen held in a frame of “mold”
The tender sheet was then transferred to wool felt and pressed to higher consistency the
wt web was dried under the sun the sheet was then polished flat and smooth with stones to give
the suitable material for writing. Even after many countries the same techniques are used. But the
only difference is modernization of the production process.
The Paper making techniques was brought into India by Arabs who acquired it form the
chine prisoners. The local paper makers were termed as “kagazis” William carey is credited with
the mechanization of production process of papers in India, he was success in this experiment by
the co-ordination of the local “Kagazis” in today’s world the basic paper & board making
 process right from the raw material to the product paper can be represented in a
simplified form as.
PREPARATION OF END PRODUCT OF PAPER

PAPER MAKING CYCLE

DIGESTION
RAW MATERIAL SIZE REDUCTION (COOKING)
PROCUREMENT

BLEACHING WASHING

STOCK SHAPING THE GRAVITY AND SUCTION

PREPARATION FLOW DRAINAGE

CALENDARING DRYING PRESSING

PRODUCT
Products (Bhadrachalam Unit)

ITC is the largest manufacturer of packaging and graphic boards in south Asia
accompanied by diverse range of specialty papers & Boards fulfilling a variety of needs. The
band width of products has increased continuously and moved up on the value.
Quality scale and today represents one of the preferred set of choices for any discerning
global customer. Seeking a more effective medium to present pack and protest content or
products in a world overloaded with message.
ITC- Pspd (Bhadrachalam) have 6 machines. These machines are producing different
types of papers.

In these machines one machine was newly installed.