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Downloading Software
From time to time, you will need to download software for your Pro-Link iQ device.
There are two methods available to you to complete this task. This document
provides you with instructions for both methods:
• Downloading Software from the Pro-Link iQ Website, next in this
document
or
• Downloading Software from the CD (see page 7)
After you have downloaded the software files, the next step is to copy the files to
your Pro-Link iQ. There are also two methods available to you to complete this
task:
• Copying the Application Using a USB Flash Drive (see page 9)
or
• Copying the Application Using the Desktop Companion (see page 13)
You may need to update your system bundle prior to downloading software appli-
cations (e.g., the Allison Suite application and the WABCO Suite application). For
information on updating your system bundle, please refer to “Updating Your
System Bundle,” (page 16) later in this document.
NOTE:
i If you need assistance downloading software, contact Customer Service at
(800) 639-6774, or you can e-mail them at the following address:
support@nexiq.com
To download software:
http://prolinkiq.nexiq.com/UI/Main.aspx
7 Click Open Folder to open the folder to which you saved the file.
2 Depending on how your PC is configured, the folder for the CD may automat-
ically open. If the folder does not open, click My Computer on your PC
desktop.
4 Under Install iQ Software, select the software application you wish to install
(e.g., Allison Suite v1_0.exe).
Use the pull-down menu at the right of the display to make your selections.
When you click on a software application title, the installation automatically
starts.
The installation wizard copies the files to the Installation Files subfolder in
the My Pro-Link iQ folder on your PC.
The system takes you back to the Installation Menu (Figure 2.8) where you
can install additional applications or view product user manuals.
Once you have installed the applications of your choice, there are two methods
available to copy the application to your Pro-Link iQ:
1 Place your USB flash drive (also known as a memory stick) in the USB port
of your PC.
2 Click the Start button in the lower left corner of your screen.
3 Select Documents.
NOTE:
i Depending on how your PC is setup, you may not see the menu item Doc-
uments. If this is the case, skip to Step 4, next.
4 Select My Documents.
11 Click Edit from the menu bar at the top of the window.
NOTE:
i .CAB files must not be copied to a subfolder on the USB flash drive.
13 Remove the USB flash drive from the USB port of your PC.
NOTE:
i To ensure safe removal of the USB flash drive, you may want to click on
the flash drive icon located in the taskbar at the bottom of your PC desk-
top. When you click on the green-arrow icon, the following pop-up
message appears:
Safely remove USB Mass Storage Device
Click on the message bar to safely close the USB flash drive.
NOTE:
i Make certain that you are not connected to a vehicle or the iQ will immedi-
ately begin to scan the vehicle.
15 Place the USB flash drive in the USB port on the top of your Pro-Link iQ.
16 Click Admin.
NOTE:
i If you failed to insert the USB flash drive in the Pro-Link iQ, the following
message is displayed:
No available installation files found. Please insert CF card
or USB memory stick containing installation file(s) and the
press OK.
18 Select the file you copied to the USB flash drive in Step 12 of this procedure
(e.g., Caterpillar ACERT v1_0.CAB).
19 Click INSTALL.
20 Click OK to continue.
The system returns you to the Install Software menu (Figure 2.12).
Now that you have successfully copied the installation files to the Pro-Link iQ, you
need to activate the software. For information on activating your software, you can
refer to either of the following documents:
Before you can copy the application to your Pro-Link iQ using the Desktop Com-
panion, you need to install the utility on your PC.
NOTE:
i For more information on installing the Desktop Companion utility, refer to
“Using the Desktop Companion” later in this document. If you require addi-
tional assistance, please contact Customer Service at (800) 639-6774, or
you can e-mail them at the following address: support@nexiq.com.
NOTE:
i You may see an error message if you have not updated the system bun-
dle. Refer to “Updating Your System Bundle” (see pg. 16 of this
document).
3 Click on the application you want to copy to your Pro-Link iQ (e.g., Caterpillar
ACERT v1_0.CAB).
4 Click Open.
5 Click OK to continue.
Now that you have successfully copied the installation files to the Pro-Link iQ, you
need to activate the software. For information on activating your software, you can
refer to either of the following documents:
The only difference in the procedure is that the .CAB files for the new system
bundle are copied to the System Bundle Files subfolder in your My Pro-Link iQ
folder.
For software applications, the files are copied to the Installation Files subfolder.
CAUTION:
ä You must download the .CAB files for the new system bundle prior to
updating the bundle using the Desktop Companion.
IMPORTANT:
ä The following procedure assumes that you have already set up the Desk-
top Companion utility on your PC.
If you have not set up the Desktop Companion, you need to download the
necessary drivers and follow a few set-up instructions. Please refer to the
following document: Pro-Link iQ™ Companion Setup.
You can access this document from the Installation Menu (page 20,
Figure 2.18) on the CD. Just select Companion_setup.pdf from the list,
and the document opens for viewing.
1 Turn on your Pro-Link iQ, and use a USB A-B cable to connect it to your PC.
NOTE:
i Make certain that you are not connected to a vehicle or the iQ will immedi-
ately begin to scan the vehicle
If this is not the initial device installation and the Install New Hardware
wizard opens, try using a different USB port on your PC.
4 From the Admin menu on your Pro-Link iQ, select Connect to Remote PC.
8 Select the system bundle you want to download (e.g., ProLink iQ Bundle
v1_0_3.CAB).
9 Click Open.
The utility starts downloading the new system bundle to your Pro-Link iQ.
The Desktop Companion utility indicates that the installation of the new system
bundle is successful, and that your device (i.e., your Pro-Link iQ) will be restarted.
• Pro-Link iQ applications
• Updates
• Reports
• Configurations
Once installed, the Desktop Companion utility creates a folder named My Pro-
Link iQ in the My Documents folder on your PC. Inside this folder are five
subfolders:
2 Depending on how your PC is configured, the folder for the CD may automat-
ically open. If the folder does not open click My Computer on your PC desktop.
NOTE:
i If Microsoft ActiveSync is not currently installed on your PC, the installation
program will install ActiveSync prior to installing the Desktop Companion.
8 Click I Agree.
9 Click Next.
You can install the Desktop Companion for just your use, or authorize use
for anyone who uses this computer. The default is Just me.
10 Click Next.
The Installation Menu is displayed again (Figure 2.18). You can do either of
the following from this menu:
Use the pull-down menu at the right of the display to make your selections.
When you click on a software application (e.g., Allison Suite v1_0.exe), the
installation automatically starts.
The system takes you back to the Installation Menu (Figure 2.18) where you
can install additional applications or view product user manuals.
Prior to using the Desktop Companion, however, you must download the neces-
sary drivers, and follow a few setup instructions. Instructions for setting up the
Desktop Companion utility can be found in Pro-Link iQ™ Desktop Companion
Setup.
NOTE:
i You can access this document from the Installation Menu (Figure 2.18).
Just select Companion_setup.pdf from the list and the document opens
for viewing.
You must follow the setup instructions in the above mentioned document prior to
making the Pro-Link iQ-to-PC connection.
2 Connect the other end of the cable to a USB port on your PC.
3 From the Admin menu of the Pro-Link iQ, select Connect to Remote PC.
The Pro-Link iQ makes the connection to your PC, and the Desktop Com-
panion widow is activated.
NOTE:
i Prior to connecting, the Desktop Companion displays a “DISCON-
NECTED!” message
Once connection to the iQ has been made, the Desktop Companion main menu
displays: