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RESEARCH METHODOLOGY
Research Design
Respondents
27
Research Instrument
Sampling Method
13, 2019.
Statistical Tool
28
The descriptive statistics such as the weighted mean,
the respondents.
satisfaction.
SURVEY QUESTIONNAIRE
Name Date__________
Inasal?
5 – 4 – 3 – 2 – 1 –
Very High High Moderate Less Least
Expectation Expectation Expectation Expectation Expectation
PRICE 5 4 3 2 1
1. Affordable food and
beverages
2. Value for money
(Food and beverages meets
its value)
3. Price range are
within the budget of
the family/student
29
4. Reasonable price for
the overall dining
experience
AMBIANCE 5 4 3 2 1
1. Furnishings
2. Well decorated
3. Cleanliness
4. Restaurant cool
temperature
FOOD 5 4 3 2 1
1. Palatability
2. Plating and
presentation
3. Freshness of the food
4. Overall quality of
food
CUSTOMER SERVICE 5 4 3 2 1
1. Competent staffs
2. Courteous employees
3. Fast customer
service
4. Rapid response to the
needs of customers
Inasal?
5 – 4 – 3 – 2 – 1 –
Very Highly Highly Moderately Less Least
Satisfied Satisfied Satisfied Satisfied Satisfied
PRICE 5 4 3 2 1
1.Affordable food and
beverages
2.Value for money
(Food and beverages meets
its value)
30
3.Price range are
within the budget of
the family/student
4. Reasonable price for
the overall dining
experience
AMBIANCE 5 4 3 2 1
1.Furnishings
2.Well decorated
3.Cleanliness
4.Restaurant cool
temperature
FOOD 5 4 3 2 1
1.Palatability
2.Plating and
presentation
3.Freshness of the food
4.Overall quality of
food
CUSTOMER SERVICE 5 4 3 2 1
1.Competent staffs
2.Courteous employees
3.Fast customer service
4.Rapid response to the
needs of customers
their offerings?
31
32