METRO DUMAGUETE COLLEGE

EJ BLANCO EXTENTION, DARO, DUMAGUETE CITY

NEGROS ORIENTAL, PHILIPPINES

BUS 41 – MIS

Name: Date:

I. Encircle the letter of the corresponding answer of your choice.

1. A collection of systems, hardware, procedures and people that all work together to process, store, and produce information that is
useful to the organization
a. MIS
b. IS
c. IT
d. DSS

2. Which of the following is not a component of MIS?

a. Data
b. Business
c. Users
d. None of the above

3. This type of information system is used to record the day to day transactions of a business
a. TPS
b. MIS
c. DSS
d. None of the above

4. Seeks to improve the operations of the business

a. Operational excellence
b. New business models, products, and services
c. Improved supplier and customer relations
d. Improved decision making

5. Historical data is used to understand the needs of the customers and suppliers. This data is then used to create services and products
that address the needs. This leads to long-term relationships with customers and business which puts an organization in a more
profitable position.
a. Operational excellence
b. New business models, products, and services
c. Improved supplier and customer relations
d. Improved decision making

6. Used by tactical managers to monitor the organization's current performance status

a. TPS
b. MIS
c. DSS
d. None of the above

7. Used by senior management to make non-routine decisions

a. TPS
b. MIS
c. DSS
d. None of the above

8. All of the given are examples of MIS EXCEPT:

a. Financial planning systems
b. Bank loan management systems
c. Sales management systems
d. Budgeting systems

9. All of the given are examples of DSS EXCEPT:

a. Financial planning systems
b. Bank loan management systems
c. Sales management systems
d. Budgeting systems

10. A position that makes a business more profitable than its competitors
a. Porter’s Value Chain
b. Computerized Systems
c. Manual Systems
d. Competitive Advantage

II. Essay.
1. What does the following acronyms stand for?
a. MIS
b. DSS
c. TPS
d. IS
2. What are the primary activities in Porter’s Value Chain diagram? Describe briefly each activity.