388 19th Street  Oakland, California 94612

DOA Phone 510.238.1122  LMUDA Phone 510.452.4529  Fax 510.452.4530

info@downtownoakland.org  www.downtownoakland.org
info@lakemerritt-uptown.org  www.lakemerritt-uptown.org
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388 19th Street  Oakland, California 94612

DOA Phone 510.238.1122  LMUDA Phone 510.452.4529  Fax 510.452.4530
info@downtownoakland.org  www.downtownoakland.org
info@lakemerritt-uptown.org  www.lakemerritt-uptown.org
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DOA/LMUDA
YTD Clean and Safe Budget Snapshot - January 2019

Clean and Safe DOA YTD DOA YTD DOA YTD LMUDA YTD LMUDA YTD LMUDA YTD
Enhancements Actual Budget Variance Actual Budget Variance Perm/Temp Variance Comments
Clean and Safe $66,174.92 $185,759.32 $119,584.40 $49,921.43 $140,134.18 $90,212.75 Favorable TV - December billing paid in
January at lower bill rate and February
billing is unpaid.
Misc. $20.70 $916.68 $895.98 $138.17 $964.68 $826.51

Program Director $11,628.00 $12,879.18 $1,251.18 $8,772.00 $9,714.82 $942.82 Favorable TV due to the percentage of the
projected end of year bonus included in
monthly allocation.
Program Coordinator $6,758.00 $7,029.32 $271.32 $5,098.00 $5,303.00 $205.00 Favorable TV due to the percentage of the
projected end of year bonus included in
monthly allocation.
PROW Maintenance $891.66 $17,253.00 $16,361.34 $10.99 $9,252.00 $9,241.01 Favorable TV - due to strategic projects
pending implementation. DOA YTD
includes Old Oakland Ice Rink exoenses
that will be reimbursed.
Total SOBO $85,473.28 $223,837.50 $138,364.22 $63,940.59 $165,368.68 $101,428.09
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Operations Report

Uptown Downtown Oakland Community

Business District

January 2019
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Overview

o The New Year is here. Ambassadors are ramped up and ready to go. We are looking forward to all the
new things that are coming forth. We have Public restrooms on the agenda, and also the recreation
of 13th and Broadway. 13th has been a trouble area for decades. The area has suspected drug
activity, suspected drug dealing, and constant loitering. It has been the most intimidation area in
downtown for decades. The goal this year is to make the area more welcoming. Downtown Oakland
is the golden nugget of Oakland. You can travel to just about any place in the bay area from
downtown. This comfortability attracts tourist from all over. We need our visitors to feel invited and
welcomed. We also plan on partnering with big businesses and properties to see if we can utilize
their business front to ass some “spark" to plan and gloomy business fronts. Last but not least we
want to see if we can convince the city to add more adequate lighting to the streets, and certain
areas where car break-in are high.

o There will be a total of twelve new businesses coming into the district, some of which are already
open. The businesses range from coffee bars to evening eats, and drinks, healthy on the go, to pop
up art galleries. A few of the businesses are expansions of already existing chains, and some are the
beginning of a new chapter. The Ambassadors have been sure to support the new owners as they
prepare to settle in before openings. Those that have opened, Ambassadors have been there for the
big day, with heaping handfuls of support. For businesses that haven't opened, the anticipation of
their arrival is swelling each moment.

o After a long line of turmoil, and being shut down for a string of months, the Tribune Tavern is set to
return. It was announced in late 2018 that the restaurant would reopen under new management.
the restaurant closed due to what was labeled as creative differences between the two owners of
the business.

o Oakland's first outdoor ice rink was a complete success; it even made the news, as this was an
historic event. People from all over the Bay Area made their way down to enjoy the event. The rink
was outfitted with colorful lights to illuminate the ice in an array of colors, there were also speakers
lining the rink, to play everyone’s favorite Christmas carols. There was a snack bar open to provide
tasty hot chocolate for children and warm tea for parents. There were decorated hay bales for
seating, and a host of fresh pine Christmas trees surrounding the lot and seating areas for that
winter wonderland feel. A course ambassadors did as we always do and provided as much support as
we could to the visitors. We are hoping that the ice rink will return next season.

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Charted Statistics

46944
Biz Contacts Dashboard 31992

Hospitality Interactions 7877

Hazardous Waste Clean Up
13891
Graffiti Removal

Litter Removal (x10) 8838 Jan-18

Power Washing 2018
5416
Cleaning Requests (Total) Jan-17
2017
20749
Quality ofGraffiti
Life Incidents
Removed

10B Incidents
21510
Hospitality Engagement 0 1,000 2,000 3,000 4,000 5,000 6,000
7452

10000 20000 30000 40000 50000

2017 2018 Narrative

7,452 21,510 Hospitality Interactions: Continue to increase as the objectives of the program
are understood and accountability measures are implemented

Graffiti Removal: Continue to increase with the effectiveness of the program.

16,355 20,749

Power Washing: We have continued to optimize the overnights shift work

hours to maximize its overall effectiveness
5,416 8,838

Hazardous Waste Clean Up: Number may have decreased for several different
13,891 7,877 reasons. We are still evaluating to ensure all the data is properly being captured

Business Contacts: Continue to increase as the objectives of the program are

understood and accountability measures are implemented
31,992 46,944

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JANUARY 2019 STATS

Task 3-Jan 4-Jan 5-Jan 6-Jan 7-Jan 8-Jan 9-Jan Totals
ATLV - Bags of Trash 4 6 2 2 8 4 8 34
Bags - Big Belly 5 7 1 0 7 8 8 36
Bags - Non Big Belly 48 34 8 21 25 31 45 212
Broken Auto Glass - Reported 6 5 2 1 12 10 5 41
Business Contact 104 106 39 0 93 141 159 642
Call for Service Received - Team Lead 3 2 2 0 15 7 11 40
Escort - General 8 5 3 0 5 10 15 46
Graffiti - Removed 98 83 7 0 119 135 58 500
Hazardous Waste Clean Up 5 8 2 0 9 8 14 46
Hospitality Engagement 59 107 10 0 52 40 76 344
Illegal Dumping - Abated 16 38 0 26 36 35 33 184
Power Washing - Hot Spots 10 18 0 0 24 14 30 96
Problematic Behavior Engagement 5 3 3 0 5 5 8 29

Task 10-Jan 11-Jan 12-Jan 13-Jan 14-Jan 15-Jan 16-Jan Totals

ATLV - Bags of Trash 6 2 2 2 0 3 0 15
Bags - Big Belly 3 8 1 0 5 1 7 25
Bags - Non Big Belly 28 53 7 37 47 36 41 249
Broken Auto Glass - Reported 6 9 2 1 8 3 2 31
Business Contact 138 146 67 0 136 11 115 613
Call for Service Received - Team Lead 11 6 1 0 8 8 12 46
Escort - General 6 9 2 0 5 1 7 30
Graffiti - Removed 120 112 16 0 136 35 15 434
Hazardous Waste Clean Up 3 18 2 0 26 11 16 76
Hospitality Engagement 46 68 37 0 49 42 87 329
Illegal Dumping - Abated 30 89 2 23 22 45 94 305
Power Washing - Hot Spots 31 21 0 0 24 16 11 103
Problematic Behavior Engagement 8 6 6 0 9 3 0 32

Task 17-Jan 18-Jan 19-Jan 20-Jan 21-Jan 22-Jan 23-Jan Totals

ATLV - Bags of Trash 0 0 1 0 0 0 6 7
Bags - Big Belly 2 2 0 0 13 4 3 24
Bags - Non Big Belly 25 35 4 33 35 62 13 207
Broken Auto Glass - Reported 8 10 2 0 15 6 0 41
Business Contact 154 75 16 0 58 82 122 507
Call for Service Received - Team Lead 15 17 0 0 6 7 11 56
Escort - General 15 4 0 0 1 2 0 22
Graffiti - Removed 65 45 10 0 126 91 80 417
Hazardous Waste Clean Up 7 10 2 0 18 15 6 58
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JANUARY 2019 STATS

Hospitality Engagement 52 31 18 0 29 41 43 214
Illegal Dumping - Abated 68 60 0 20 32 54 27 261
Power Washing - Hot Spots 40 49 3 0 17 26 6 141
Problematic Behavior Engagement 5 5 4 0 4 1 3 22

Task 24-Jan 25-Jan 26-Jan 27-Jan 28-Jan 29-Jan 30-Jan Totals

ATLV - Bags of Trash 6 4 2 4 4 13 6 39
Bags - Big Belly 2 7 2 0 8 4 2 25
Bags - Non Big Belly 40 32 7 10 43 18 32 182
Broken Auto Glass - Reported 6 10 4 2 17 9 15 63
Business Contact 115 135 49 0 101 98 138 636
Call for Service Received - Team Lead 5 8 6 0 9 12 6 46
Escort - General 11 4 2 0 5 12 3 37
Graffiti - Removed 106 32 6 0 75 61 71 351
Hazardous Waste Clean Up 17 13 3 2 20 24 18 97
Hospitality Engagement 62 25 39 0 57 45 56 284
Illegal Dumping - Abated 37 30 2 0 42 56 9 176
Power Washing - Hot Spots 27 12 1 0 3 18 30 91
Problematic Behavior Engagement 3 5 1 0 1 13 9 32

January Task Total Totals

ATLV - Bags of Trash 95
Bags - Big Belly 110
Bags - Non Big Belly 850
Broken Auto Glass - Reported 176
Business Contact 2398
Call for Service Received 188
Escort - General 135
Graffiti - Removed 1702
Hazardous Waste Clean Up 277
Hospitality Engagement 1171
Illegal Dumping - Abated 926
Power Washing - Hot Spots 431
Problematic Behavior Engagement 115

ATLV - Bags of Trash 4750

Bags - Big Belly 3850
Bags - Non Big Belly 25500
Total Trash 34100
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Highlights
Kamala Harris for President
January is most certainly ending in a bang. Oakland's very own
Kamala Harris is running for the President of the United States. A
large rally was held inside of the historic Frank H. Ogawa Plaza.
Thousands of supporters came out to witness this historic event.
Oakland Police and Fire Departments were out in large numbers
ready to provide any needed assistance.

New Operations Supervisor

With the programs continuous growth and ever expanding goals
and expectations, we have expanded our Operations Leadership
Team. Porsche Washington starting with the program as a Cleaning
Ambassador, her potential was immediately noticed by the
management team. She quickly excelled as a cleaner and then
transitioned to a Safety Ambassador. Once again Porsche excelled
and set the bar very high for her existing teammates. A short time
later she was promoted to Team Lead. First for the overnight crew
and then for the swing shift. She continued to excel and raise the
bar with a high level of accountability. Through Porsches drive and
ambition she took over the daytime Team Lead responsibilities. She
helped drive the operations leaders’ vison and goals and bought a
lot of ideas and value to the overall operation. She begin to mentor
her other Team Leads and empowered and challenged them to
draw outside of the lines. When the program was granted the
Supervisors role, it was a very easy decision to promote Porsche
into that role. Porsche continues to be a driving factor in the teams
overall success. We look forward to the unlimited potential of the
operations in excelling beyond its own expectations and ability.

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Notable Before and After Photos

Before After

GRAFFITI REMOVAL

WEED REMOVAL

ILLEGAL DUMPING

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