628-685 CSR Tonasa

Pendahuluan Introduction Laporan Kepada Pemangku Kepentingan Report to Stakeholders
Profil Perseroan Company Profile Analisis dan Pembahasan Manajemen Management Discussion and Analysis
Tinjauan Pendukung Bisnis Business Support Overview
“Penerapan Tanggung Jawab Sosial dan Lingkungan dalam situasi kompetisi global
telah menjadi suatu kebutuhan dan keharusan dalam rangka membangun kondisi
Perseroan yang tangguh dan berkesinambungan”
“The implementation of Corporate Social and Environmental Responsibility in the

situation of global competition has become the needs and necessity in order to build
the strong and continuous corporate condition”
Tanggung Jawab Sosial Perusahaan

Corporate Social Responsibility
630 Kaleidoskop CSR Perseroan Tahun 2016 The CSR Kaleidoscope of 2016
634 Filosofi CSR Semen Tonasa Philosophy of CSR of Semen Tonasa
635 Landasan dan Pentingnya CSR bagi Perseroan The Base and Importance of CSR for the Corporate
636 Prinsip CSR Perseroan CSR Prinsiple of the Corporate
638 Visi dan Misi CSR Perseroan Vision and Mission of CSR
640 Strategi CSR Perseroan Strategy of the Company’s CSR
641 Blue Print of CSR Blue Print of CSR
643 Maksud dan Tujuan Blue Print CSR Purpose and Objectives of CSR Blue Print
645 Road Map Pengembangan CSR Road Map of CSR Development
647 Sasaran Strategis dan Pilar Program CSR Semen Strategic Goal and Pillar of Semen Sentosa CSR
Tonasa Program
628 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Tata Kelola Perusahaan Corporate Governance Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility
Laporan Keuangan Financial Statements Kriteria Annual Report Award 2016 Annual Report Award 2016 Criteria
653 Struktur Organisasi Pengelola Tanggung Jawab Sosial Organizational Structure of Corporate Environmental
dan Lingkungan and Social Responsibility Management
654 Anggaran Program Tanggung Jawab Sosial dan Program Budget for the Corporate Environmental and
Lingkungan Tahun 2016 Social Responsibility in 2016
657 Tanggung Jawab Sosial Perusahaan Bidang Corporate Social Responsibility in Sector of Living
Lingkungan Hidup Environment
664 Tanggung Jawab Sosial Perusahaan Bidang Corporate Social Responsibility in Sector of Social and
Pengembangan Sosial dan Kemasyarakatan Community Development
672 Tanggung Jawab Sosial Perusahaan Bidang Corporate Social Responsibility in Sector of
Ketenagakerjaan, Kesehatan dan Keselamatan Kerja Employment, Health and Work Safety
681 Tanggung Jawab Sosial Perusahaan Bidang Corporate Social Responsibility in Sector of Consumer
Perlindungan Konsumen Protection
684 Dampak Kuantitatif Atas Kegiatan CSR Perseroan Quantitative Impact on CSR Activities
Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

629
KALEIDOSKOP CSR
PERSEROAN TAHUN 2016
THE CSR KALEIDOSCOPE OF 2016
Januari Februari
January February
Memberikan bantuan Air bersih kepada 9 desa/ Membedah rumah yang tidak layak huni menjadi layak
kelurahan yang berada di sekitar lingkar perusahaan huni di sekitar 10 desa/kelurahan sebanyak 10 Unit
sebanyak 9 unit dengan nilai Rp912.263.100 dengan nilai Rp687.397.200
Giving aid of 9 units of clean water to 9 villages Renovating 10 units of not feasible houses around 10
around the circle of the Corporate which spent villages which spent Rp687.397.200
Rp912,263,100
Membina dan menguatkan forum yang

dibentuk di sekitar 11 desa/kelurahan
sebanyak 11 Forum dengan nilai
Rp213.750.000
Developing and strengthening 11

forums which were established around
11 villages by spending expenses of
Rp213,750,000
Maret April
March April
Membangun MCK di 4 desa/kelurahan sekitar pabrik
sebanyak 34 dengan nilai Rp219.240.000
Building 34 units of toilets at 4 villages around the
Corporate by spending expenses of Rp219,240,000

Mei
May
Pemberian makanan tambahan di 3 desa/kelurahan
dan kegiatan PAUD di 4 desa/kelurahan dengan
nilaiRp135.000.000
Giving additional food for 3 villages and for activities
of early childhood education at 4 villages by spending
fund of Rp135,000,000
Juni
June
Membuat akses jalan untuk digunakan sebagai area
jalan tani di 3 desa/kelurahan sebanyak 3 dan sarana
tani dengan nilai Rp366.875.000
Making 3 access of road for agricultural track area of
at 3 villages and agricultural equipment by spending
Rp366,875,000

631
Juli
July
Pengobatan massal yang dilakukan sebagai bentuk
perhatian ke masyarakat sekitar terhadap kesehatan
dengan nilai bantuan Rp187.250.000
Mass medication which was made as an act of concern September
to the society’s health by spending Rp187,250,000
September
Melaksanakan fogging, pembangunan

TPA di sekitar Perseroan untuk
kebersihan dengan nilai Rp83.068.500
Implementing fogging, establishing

Learning Park of Al-Quran around the
Corporate and for cleaning service by
spending Rp83,068,500
Agustus
Augusts
Pembangunan sanggar seni di Desa Biringere untuk
melestarikan budaya di desa tersebut dengan nilai
Rp86.684.000
Building an art gallery at Biringere Village to conserve
the culture at the village by spending Rp86,684,000

November
November
Melaksanakan penanaman pohon di 11 desa/
kelurahan dengan nilai Rp 165.000.000
Making tree planting at 11 villages by spending
Rp165,000,000
Oktober
October
Melaksanakan Pelatihan PPG sebanyak 30 orang December
dan memberikan bantuan beasiswa kepada 469 December
SD,SMP,SMA dan Mahasiswa yang berprestasi dengan
Memberikan bantuan kepada 559 UKM disekitar
nilai Rp12.709.000.000
wilayah Perseroan dengan nilaiRp12.709.000.000,-
Conducting training of Education for Profession Giving aid to 559 members of Medium and Micro
of Teacher that contained 30 persons and giving Business around the area of ythe Corporate with the
scholarship for 469 students of Elementary School, total fund of Rp12,709,000,000
Junior High School, Senior High School and University
who had achievement with the total fund of
Rp729,000,000

633
Filosofi CSR Semen Tonasa

Philosophy of CSR of Semen Tonasa
GCC
GCG CSR Good
Corporate
Citizen
Perseroan menyadari bahwa keberhasilan The corporate realizes that the success of the
perusahaan tidak terlepas dari hubungan yang company cannot be separated from the harmonic,
harmonis, dinamis, serta saling menguntungkan dynamic relationship and mutually beneficial
dengan masyarakat sekitar. Oleh karenanya relationship with the local communities.
Perseroan mempunyai kewajiban dan tanggung Therefore, the corporate has obligation and
jawab secara hukum, sosial, moral serta etika responsibility in legal, social, moral and ethic
terhadap kepentingan masyarakat sekitar. Bagi manners to the local communities’ interest.
Perseroan kelangsungan dan pertumbuhan According to the corporate, the continuous
usaha yang berkelanjutan tidak hanya didasarkan business continuity and growth are based not
pada kekuatan finansial saja namun harus only on the financial potency but also on the
memperhatikan dimensi sosial dan lingkungan social dimension and living environment where
hidup dimana Perseroan beroperasi. the Corporate operates.
Untuk itu Perseroan menetapkan program Thus, the Corporate established program of social
Tanggung Jawab Sosial dan Lingkungan(TJSL) and environmental responsibilty as a strategic
s e b a g a i u p aya s t r a t e g i s d a l a m r a n g k a effort in order to maintain and improve the
mempertahankan dan meningkatkan hubungan harmonic relationship between the Corporate
yang harmonis antara Perseroan dengan and the Societies in order to create condusive
masyarakat sehingga tercipta kondisi yang condition in supporting business development
kondusif dalam mendukung pengembangan and the growth of company continuously.
usaha dan pertumbuhan perusahaan yang
berkelanjutan.

Landasan dan Pentingnnya CSR bagi Perseroan

The Base and Importance of CSR for the Corporate
Pelaksanaan tanggung jawab sosial perusahaan The implementation of Corporate Social and
dan lingkungan memiliki tujuan untuk memastikan Environmental Responsibility had a purpose
bahwa kepentingan sosial dari para pemangku to make sure that the company’s stakeholders’
kepentingan perusahaan dapat dipenuhi secara social interests could be fulfilled appropriately
tepat dan proporsional, khususnya masyarakat and proportionally, especially for the societies
yang berada di lingkungan sekitar Perseroan. around the corporate.
Perseroan menyadari pentingnya hubungan yang The corporate understood the importance of
harmonis dengan pemangku kepentingan dalam harmonic relationship with the stakeholders in
mendukung keberlanjutan operasional Perseroan, order to support the continuity of the company’s
terlebih dengan sifat industri pertambangan yang operation, especially with the characteristic of
banyak memanfaatkan sumber daya alam yang mining industry that did make use of the existing
ada. Perseroan memiliki komitmen yang tinggi natural resources. The corporate had a high
untuk mendorong terciptanya keselarasan dan commitment to encourage the realization of
keharmonisan kehidupan masyarakat sekitar life harmony for the local communities with the
dengan kehidupan bisnis perusahaan serta business life of the company and was responsible.
bertanggung jawab.
Perseroan berupaya untuk berperan dalam usaha The corporate attempted to participate in an
meningkatkan kesejahteraan masyarakat di mana effort to increase the social prosperity where
Perseroan menjalankan operasinya. Perseroan the corporate ran the operations. The corporate
akan mengusahakan agar dapat tumbuh dan tried to grow and develop with the societies.
berkembang bersama masyarakat. Perseroan The Corporate attempted to develop the local
berusaha untuk mengembangkan perekonomian communities’ economy and gave an opportunity
masyarakat sekitar dan memberikan kesempatan for business to the small entrepreneurs and
berusaha bagi pengusaha kecil dan koperasi cooperative through social and environmental
melalui program-program tanggung sosial responsibility programs.
masyarakat dan lingkungan.
Dalam menetapkan dan menjalankan program- In setting and implementing the programs related
program terkait Tanggung Jawab Sosial to Corporate Social Responsibility, the Corporate
Perusahaan, Perseroan mendasarkan diri kepada lied on the regulations and the applicable rules
peraturan-peraturan dan ketentuan berlaku yang that become reference and base of the Corporate
menjadi menjadi acuan dan landasan Perseroan in carrying out the practices of Corporate Social
dalam menjalankan praktik-praktik Tanggung Responsibility, they are:
Jawab Sosial Perusahaan, yaitu antara lain:
1. UU No.40 Tahun 2007 Pasal 74 tentang 1. Law No.40. 2007 article 74 about Limited
Perseroan Terbatas. Liability Company.
2. UU No.19 Tahun 2003 Pasal 88 tentang 2. Law No.19. 2003 article 88 about State-
Badan Usaha Milik Negara. Owned Enterprises.
3. PP No.47 Tahun 2012 tentang Tanggung 3. Government Regulation No.47. 2012 about
Jawab Sosial dan Lingkungan Perseroan Social and Environmental Responsibility of
Terbatas. Limited Liability Company/ Corporate Social
and Environmental Responsibility.
4. Pe r a t u r a n M e n t e r i N e g a r a B U M N 4. The regulation of State-Owned Enterprises
No.PER-05/MBU/2007 tanggal 27 April Minister No.PER-05/MBU/2007 on 27th
2007 dan revisi terbaru atas Peraturan of April 2007 and new revision upon the
Menteri BUMN Nomor: PER-09/ regulation of State-Owned Enterprises
MBU/07/2015 tanggal 3 Juli 2015 tentang Minister Number: PER-09/MBU/07/2015

635
Program Kemitraan Badan Usaha Milik dated on 3rd of July 2015 about Partnership
Negara dengan Usaha Kecil dan Progam Program of State-Owned Enterprises
Bina Lingkungan with small entrepreneurs and program of
community development.
5. Pedoman Kriteria dan Penilaian Penghargaan 5. Recognition Criterion and Assessment
Tanggung Jawab Sosial Dunia Usaha Guidelines of Business Sector Social
Departemen Sosial Republik Indonesia Responsibility of Social Department of
6. Anggaran Dasar PT Semen Tonasa. Republic of Indonesia.
7. Rencana Kerja dan Anggaran (RKAP) PT 6. Articles of Association of PT Semen Tonasa
Semen Tonasa. 7. Work Plan and Budget of PT Semen Tonasa.
8. Sistem Manajemen Semen Tonasa (SMST). 8. Management System of Semen Tonasa.
Selain itu sebagai panduan teknis, Perseroan In additions as the technical guidelines, the
juga menerapkan ISO 26000: 2010, Guid ance Corporate also applied ISO 26000:2010,
on Social Responsibility/Core-Subjects sebagai Guidance on Social Responsibility/ Core-
landasan agar pelaksanaan TJSL dilakukan secara Subjects as the base in order to implement the
akuntabel, transparan, beretika, menghormati TJSL accountably, transparently, ethically, by
kebutuhan pemangku kepentingan, taat hukum, respecting the stakeholders’ needs, in line with
taat norma dan menghormati Hak Asasi Manusia the law, in line with the norm and by respecting
(HAM). the Human Rights.
Prinsip CSR Perseroan

CSR Prinsiple of the Corporate
Dalam penerapan kegiatan CSR, Perseroan In order to implement the CSR activities, the
memiliki prinsip CSR yang mengadopsi ISO Corporate had CSR principles adopting ISO
26000: 2010, antara lain: 26000: 2010, they are:
a. Principle of Accountability a. Principle of Accountability
Pelaksanaan program CSR dapat The implementation of CSR program was
dipertanggungjawabkan sehingga accountable, so abuse and manipulation
terjauhkan dari potensi penyalahgunaan dan potention can be avoided.
penyimpangan.
b. Principle of Transparency b. Principle of Transparency
Keterbukaan dalam pengambilan keputusan The openness in decision-making and
dan keterbukaan mengemukakan informasi the openness in delivering information
mengenai operasi bisnis dan pelaksanaan about business operations and CSR
CSR. implementation.
c. Principle of Ethical Conduct c. Principle of Ethical Conduct
Pelaksanaan program CSR harus mematuhi The implementation of CSR program must
dan memenuhi etika perusahaan dan norma have conformed and met the company’s
yang ada disekitar komunitas dimana bisnis ethics and norm of the local community
perusahaan beroperasi. where the company operates.
d. Principle of Legal Compliance d. Principle of Legal Compliance
Memenuhi peraturan perundang-undangan Meeting the applicable legislation.
yang berlaku.

e. Principle of Recognition of Stakeholders e. Principle of Recognition of Stakeholders

and Their Concerns and Their Concerns
Memperhatikan aspirasi, minat dan Paying attention to the Stakeholders’
kepedulian stakeholder dalam pelaksanaan aspiration, interest and concern in CSR
CSR. implementation.
f. Principle Respect of International Norms f. Principle Respect of International Norms
and Behavior and Behavior
Prinsip atas norma-norma, etika dan perilaku Prinsiples upon international norms, ethics
internasional yang sepatutnya ditaati dan and behavior which are supposed to be kept
dijadikan pedoman jika hukum dan norma and become the guidelines unless the local
lokal tidak memadai khususnya terkait isu- law and norms are adequate specifically
isu sosial-kemanusiaan, dan lngkungan what is related to social, humanitarian and
hidup. environmental issues.
g. Principle of Respect of Human Rights g. Principle of Respect of Human Rights
Pinsip mawas diri akan pelanggaran HAM, The principle of introspection from Human
menghindari diri dari keterlibatannya, rights violation, keeping off the involvement
dan selalu proaktif mengkaji agar apakah and always proactively reviewing if there are
ada aspek-spek HAM yang cenderung human rights aspects tending to jog with
bersentuhan dengan kebijakan dan operasi the company’s policy and operations.
perusahaan

637
Visi dan Misi CSR Perseroan

Vision and Mission of CSR
Perseroan telah menyusun visi dan misi CSR The Corporate has compiled vision and mission
sebagai berikut: of CSR as follows:
VISI
VISION
“Menjadi perusahaan persemenan dengan efisiensi yang

tinggi dan berwawasan lingkungan di Indonesia dengan
kinerja prima bersama stakeholders dan berkonstribusi pada
pembangunan berkelanjutan.”
“To be a company of cement production with high efficiency

and which is friendly to the environment with excellent
performance with the stakeholders and contributing to
sustainable development.”

MISI
MISSION
• Menerapkan kinerja operasi yang bertatakelola yang baik, bersahabat dengan

lingkungan hidup, mampu meningkatkan kualitas hidup karyawan dan masyarakat
sekitar
• Menjadikan perilaku yang beretika dalam semangat social responsibility pada
semua insan Perseroan dan stakeholders
• Mewujudkan praktek operasi yang adil, berkesadaran HAM, religius dan
mempertahankan kearifan lokal bagi kemajuan stakeholders dan pertumbuhan
usaha yang berkelanjutan
• Menciptakan dan mengembangkan nilai-nilai bersama (creating shared
values) dengan stakeholders sehingga diperoleh efisiensi yang tinggi dalam
operasi Perseroan dan budaya bersinergis secara harmonis bagi kemajuan dan
kesejahteraan masyarakat luas
• To apply operating performance with good governance, which is friendly to the

environment and capable to improve the employees’ and the local community’s life
quality
• To create ethical behavior in spirit of social responsibility to all of the men of the
Corporate and stakeholders
• To Create a fair operating practices, aware of human rights, religious and
maintaining the local wisdom for the improvement of the stakeholders and the
sustainable business growth
• To create and develop the collective values (creating shared values)– with the
stakeholders, so high efficiency in the Corporate operations and synergice culture
in harmony are achieved for the public betterment and wefare

639
Strategi CSR Perseroan

Strategy of the Company’s CSR
Untuk mewujudkan Visi dan Misi CSR, Perseroan To realize the Vision and Mission of CSR, the
menyusun strategi CSR sebagaimana dijelaskan Corporate sets the strategy of CSR as it is
dalam gambar di bawah ini. described in the picture below:
Menjadi perusahaan persemenan dengan efisiensi yang tinggi dan berwawasan lingkungan di Indonesia
Visi
dengan kinerja prima bersama stakeholders dan berkonstribusi pada pembangunan berkelanjutan
Vision
To become a leading company of cement production in asia with superfine performance with the
stakeholders and to contribute to the sustainable development
Tujuan Meningkatkan Reputasi dan kredibilitas Semen Tonasa melalui kegiatan CSR
Objective Yang terintegrasi dengan strategi bisnis bersama stakeholders
Enhancing reputation and credibility of Semen Tonasa via CSR activities which are integrated with the
business strategy with the stakeholders
• Prioritas di wilayah terkena dampak • Memberikan manfaat dan berkelanjutan

• Mengatasi dampak operasi • Sosiaslisasi dan publikasi yang efektif
Strategi • Fokus pada program konservasi energi yang • To make continuous beneficial relationship
Strategy mendukung ketahanan pangan • Effective socialization and publication
• Prioritized in the affected area
• To cope with impact of operation
• Focusing on program of energy conservation
supporting food security
• Terkait strategi bisnis

• Pemberdayaan masyarakat melalui kesehatan, pendidikan dan kewirausahaan (termasuk perubahan pola
pikir – perilaku – pelatihan keterampilan
• Mengurangi emisi debu dan karbon
• Dilaksanakan secara tuntas mengatasi masalah sosial, ekonomi & lingkungan (mencakup hardware dan
Inisiatif
software).
Initiative
• Related to business strategy
• Community Empowerment in sectors of heath, education and entrepreneurship (including the change of
mindset-behavior-skill training)
• Reducing dust and carbon emissions
• Implemented completely (over coming social, ecomic and environmental problems including hardware and
software)
• Program 80% dan Non Program 20% (Non Program secara bertahap dikurangi)
• Tolak ukur: saling memberi manfaat untuk setiap program CSR/JTSL
• Pemilihan kegiatan dalam proses bisnis untuk disinergikan dengan program TJSL
• Program disinergikan dengan upaya pemberdayaan masyarakat
• Pengkomunikasian Isu strategis kegiatan TJSL melalui CDO/LCO Semen Tonasa dengan tema “Tonasa
Kebijakan
Bersaudara” sebagai jendela
Policy
• Program 80% and non-program 20% (the non program policy is reduced gradually
• The benchmark: the programs of CSR/JTSL give benefit each other
• The selection of activities in business process to be synergized with the program of TJSL
• The program is synergized with the means of community empowerment
• Communication of strategic issue of TJSL activitie through CDO/LCO as the window of Semen Tonasa
with the theme “Tonasa Bersaudara”
Pilihan Struktur Organisasi : penggabungan fungsi CSR dan PKBL setingkat Kepala Departemen bertanggung
Organisasi jawab langsung kepala Direktur Utama.
Organization Organizational Structure Option: the function integration of CSR and PKBL for the level of Departmet Head
is responsible directly to the President Director

Blue Print of CSR

Untuk mewujudkan Visi dan Misi CSR, Perseroan Untuk mewujudkan Visi dan Misi CSR, Perseroan
menyusun strategi CSR sebagaimana dijelaskan menyusun strategi CSR sebagaimana dijelaskan
dalam gambar di bawah ini. dalam gambar di bawah ini.
“Penyusunan Blue Print CSR merupakan bentuk komitmen

Perseroan untuk keberlanjutan program pemberdayaan
masyarakat menuju Sustainable Development Goals (SDGs)”
“CSR Blue Print compiling was a commitment of the Corporate

for the continuity of the community empowerment program to
the Sustainable Development Goals (SDGs)”
End Poverty Empower Girls and provide quality education ensure healthy lives
Women and Achieve and lifelong learning
Gender Equality
ensure food security and achieve universal access secure sustainable energy create jobs, sustainable
good nutrition to water and sanitation livelihoods, and equitable
growth
ensure good governance ensure stable and create a global enabling

and effective institutions peaceful societies environment and catalyse
long-term finance

641
Penerapan TJSL dalam situasi kompetisi global The implementation of TJSL in situation of global
telah menjadi suatu kebutuhan dan keharusan competition became a need and necessity
dalam rangka membangun kondisi perusahaan in order to develop the condition of a strong
yang tangguh dan berkesinambungan, oleh and continuous company; therefore, the TJSL
karena itu penerapan TJSL perlu dilakukan secara practice needs to be made based on plan and
terencana dan keberlanjutan. continuously.
Pelaksanaan TJSL Perseroan terbagi dalam dua The implementation of TJSL of the Corporate
bagian. Bagian pertama adalah menjalankan was divided into two parts. The first part was
kewajiban Perseroan dalam mendukung to perform the company’s obligation to support
peningkatan kesejahteraan masyarakat the society’s wefare improvement in line with
sesuai Peraturan Menteri BUMN No. Per-05/ regulation of the State-Owned Enterprises
MBU/2007 tanggal 27 April 2007 dengan revisi Minister No. Per-05/MBU/2007 on 27th of
terbaru No. Per-09/MBU/2015 tanggal 18 April 2007 with the newest revision No. Per-
Juli 2015 tentang Program Kemitraan Badan 09/MBU/2015 dated on 18th of July 2015
Usaha Milik Negara dengan Usaha Kecil dan about partnership program of State-Owned
Program Bina Lingkungan. Bagian kedua adalah Enterprises with micro business and community
pelaksanaan Tanggung Jawab Sosial Lingkungan development program. The second part was
Perseroan terkait dengan upaya pembangunan the implementation of Corporate Social and
dan pengembangan masyarakat yang ada di Environmental Responsibility related to the
sekitar Perseroan. means of development and local community
development around the Corporate.
Dalam upaya untuk mencapai pelaksanaan TJSL In the effort to achi eve the effecti ve
yang efektif, Perseroan merancang Blue Print implementation of TJSL, the Corporate designed
TJSL yang berbasis ISO 26000. Blue Print TJSL the Blue Print of TJSL which is ISO 26000
Perseroan merupakan panduan dan acuan yang base. The Blue Print of TJSL is a guidelines and
disusun oleh Perseroan yang memuat strategi reference compiled by the Corporate which
pelaksanaan TJSL sehingga dapat berkontribusi contains the strategy of TJSL implementation, so
dalam mendukung tercapainya Visi dan Misi it could contribute to support the achievement
Perseroan. of the Corporate Vision and Mission.
Dalam penyusunan Blue Print TJSL, Perseroan In compiling the Blue Print of TJSL, the Corporate
juga menggunakan sejumlah referensi industri also used some industrial references to see the
untuk melihat trend seputar TJSL baik secara trend related to good TJSL generally in some
umum di sejumlah sektor, maupun secara sectors, or specifically in mining industry.
khusus di Industri Pertambangan.
Dalam pelaksanaannya Departemen CSR dan In the implementation, the Department of CSR
Umum melakukan fungsi untuk memastikan and the general department did the function to
pelaksanaan Blue Print TJSL telah memenuhi ensure the implementation of the Blue Print of
aturan yang berlaku, baik dalam tataran nasional TJSL had fulfilled the applicable regulation, either
maupun internasional. Meskipun demikian at national or international level. However, TJSL
TJSL Perseroan tetap menjadikan kearifan of the Corporate kept making the local wisdom
lokal sebagai pertimbangan dalam penyusunan as the consideration in establishing or realizing
maupun realisasi pelaksanaan TJSL. Pada the implementation of TJSL. At the local level,
tataran lokal, pelaksanaan TJSL berfokus pada the implementation of TJSL was focused on the
peningkatan kesehatan masyarakat, membantu community health improvement, helping the
Pemerintah mengentaskan kemiskinan, serta government alleviate poverty, and improving the
meningkatkan kualitas ekonomi masyarakat dan quality of the society’s economy and environment
lingkungan serta SDM. and human resource.
Perseroan memiliki Komite CSR yang berfungsi The Corporate had CSR Committee that
untuk memastikan pelaksanaan Blueprint CSR functioned to ensure the implementation of CSR
telah memenuhi seluruh aturan yang berlaku, baik Blue Print that had met the whole applicable
dalam tataran nasional maupun internasional. rules, in both national or international levels.

PT SEMEN TONASA
Komite Remuneration
KOMITE CSR DAN FORUM CSR
Dewan Komisaris
Remuneration BOC CSR COMMITTEE AND CSR FORUM
Committee
Komite Audit
Audit Committee KOMITE CSR
CSR COMMITTEE
Dewan Direksi
BOD
CSR
Chairman Secretary Representative
Departemen
Department
Sinergitas
JOIN PROGRAM MEMBER’s
Synergy CSR FORUM
Multipihak
Kab. Pangkep
CSR FORUM
Multi Stakeholder
Pangkep Region
Production Serikat Pekerja Kontraktor
Operational Employee Union Contractor
HSE KOPKAR Sub Kontraktor MoI

Sub-Contractor
Yayasan
CRCO SP Peduli Suplier MoU
Customer Forum Lainnya MoA

Services Other
Lainnya
Other
CBDS CBDS CBDS
Maksud dan Tujuan Blue Print CSR

Purpose and Objectives of CSR Blue Print
Perseroan menyusun Blueprint CSR dengan The Corporate arranged the CSR Blue Print, so
maksud agar CSR sebagai sebuah sistem CSR as a management system could be integrated
manajemen dapat terintegrasi dalam merancang in designing and making the process of planning,
d a n m e l a k u k a n p ro s e s p e re n c a n a a n , management, organizing and fund distribution,
pengelolaan, penyelenggaraan dan penyaluran evaluation and CSR program improvement in
dana, evaluasi dan perbaikan program CSR agar order to be effective in achieving the set target.
efektif mencapai sasaran yang ditetapkan.

643
Tujuan Blueprint CSR adalah untuk memperkuat The objective of CSR Blueprint was to strengthen
reputasi, persepsi dan citra perusahaan reputation, perception and corporate image in
(corporate image) dalam rangka mendukung order to support the operational smoothness
kelancaran operasional dan pengamanan aset and company asset security to guarantee the
perusahaan, untuk menjamin keberlanjutan sustainability and growth which were equal with
(sustainability) dan pertumbuhan (growth) yang the performance of the company, society, and
seimbang antara kinerja perusahaan, masyakarat environment.
dan lingkungan.
Sustainability atau Keberlanjutan menjadi values Sustainability became values in Blueprint of

dalam Blueprint CSR Tonasa, semangat ini lahir Tonasa CSR, this spirit arose when the ISO
sejak dilakukannya penyesuaian Bluepint Berbasis 26000 base Blue Print adjustment was made,
ISO 26000, yang mengintegrasikan beberapa which integrated some norms of sustainability in
norma keberlanjutan dalam operasional bisnis the Corporate Business Operations.
Perseroan.
FRAME NILAI DAN KINERJA

FRAME VALUE AND PERFORMANCE
Tata Kelola Kinerja Operasi

Governance Operation Performance
Hubungan
Kinerja Rantai Suplai
Stakeholders
Supply Chain Performance
Stakeholder Relations
Pertumbuhan & Pembangunan Ekonomi
Margin Ekselen Bumi Berkelanjutan
Growth & Sustainable Economic
Margin Excellent Development of the Earth
Transparansi Kinerja Produk & Servis
Transparency Product Performance &
Service
Menghormati Ham Kinerja Comdev

Honoring Ham Performance Comdev
Kebijakan atas Lingkup Program CSR Perseroan The policy on the scope of Company’s CSR
merujuk dan mempertimbangkan subjek inti program referred and considered the core
dalam ISO 26000:2010, yang mengadopsi subject in ISO 26000:2010, which adopted the
prinsip secara keseluruhan tujuh subjek inti principles overall from the seven core subjects
dalam perencanaan maupun implementasinya, in the planning or implementation, which was
yang digambarkan sebagai berikut: described as follows:

Corporate
Governance
People Human Rights

PT Semen Tonasa
Profit
Employment
Planet
Fair Operating
Tonasa Sustainable
Good Engagement Sustainable Development
Environment Environment Business
Social Customer
Satisfaction
Stakeholders
Economy Community
Development
Road Map Pengembangan CSR

Road Map of CSR Development
Dalam rangka memberikan arah yang jelas bagi In order to give the obvious direction to the
penerapan TJSL,Perseroan menyusun Roadmap TJSL implementation, the Corporate arranged
TJSL sebagai suatu dokumen perencanaan Roadmap of TJSL as a strategic planning document
strategis dalam implementasi TJSL secara in the sustainable TJSL implementation. The
berkelanjutan. Roadmap TJSL menjadi panduan Roadmap of TJSL became the guidelines showing
yang akan memberikan peta jalan bagaimana the road map of how the implementation of TJSL
implementasi TJSL dapat diterapkan di Perseroan could be applied in the Corporate consistently
secara konsisten dan berkesinambungan. and sustainably.
Roadmap TJSL berfungsi sebagai panduan arah

dan langkah-langkah penerapan TJSL secara The Roadmap of TJSL functioned as directional
terencana dan melalui tahapan-tahapan yang guidelines and TJSL implementation steps in a
dibuat. Pada setiap tahapan akan dijabarkan planned way and through the created stages.
lebih lanjut dimulai dengan peletakan dasar, On every stage it would be elaborated for
penguatan dan pengembangan, kinerja ekselen further explanation by laying the groundwork,
serta pada akhirnya menjadi CSR kelas dunia. strengthening and development, excellent
Roadmap TJSL menjadi media monitoring dalam performance and at last it became World-Class
mengevaluasi setiap tahapan yang dilakukan CSR. The roadmap of TJSL became monitoring
setiap tahun sehingga dapat diketahui sejauh media in evaluating every level made annually, so
mana pencapaian terhadap indikator-indikator it was possible to know how far the achievement
yang telah ditetapkan of established indicators was going.

645
Tahapan Pemgembangan CSR Semen Tonasa

CSR Development Stages of Semen Tonasa
Peletakkan Dasar CSR Penguatan & Pengembangan CSR Kinerja Excellent CSR Kelas Dunia
The Laying of CSR Basic CSR Affirmation & Development Excellent Performance World-Class CSR
2012/2013 2014/2015 2016/2017 2018/2019
80% 100%
PROSES (INPUT)
• Wo r k s h o p i n t e r n a l / • Upaya Penyelarasan & • Optimasi Program & • Mekanisme CSR berstandar
Eksternal Penyelarasan integrasi Struktur Org CSR Kebijakan CSR Internasional
Pemahaman CSR yang di Korporasi (Komite CSR) • Pengembangan Sistem CSR • Organisasi Berstandar
standar • Penguatan Sistem Monev/ yang terintegrasi dengan Internasional memiliki
• St u d i Pe r s e p s i , s o c i a l Komunikasi/Informasi CSR kinerja perusahaan Komite CSR/ atau
m a p p i n g d e s a l i n g k a r, • Pe n g u at a n Ma n a j e m e n • Pe n g e m b a n g a n s i s t e m Sustainability Committee
Wo r k sho p p eny usunan Forum CSR Desa/Kel i nfo r m a s i m a n a j e m e n • Sistem pengelolaan SDM
Blueprint, Strategy, (MIS) CSR dan KPI setiap berkinerja tinggi dan
Program Prioritas/tematis, • Pe l a k s a n a a n p ro g ra m
terpilih dan tertib program berkarakter / nilai SR
Instrumen Program,
Standard Operating admintrasi/ tatakelola • Internalisasi Budaya
Procedure (SOP), • D i a l o g & Wo r k s h o p Korporasi berbasis nilai SR
Penguatan stakeholder /ISO 26000
• Study/FGD dan penyusunan
Struktur Organisasi CSR / Kabupaten
LCO/CDO
• Alignment & integration • CSR Program & Policy • International Standard CSR
• Lokakarya Tokoh Lingkar attempts of organizational Optimation Mechanism
dan Pembentukan Forum structure of CSR in the
CSR Desa • CSR System Development • Int e r n a t i o n a l s t a n d a rd
Corporate (Committee of integrated with the organization has CSR
• Internal/External workshop CSR) Company performance committee/ or Sustainability
for standard CSR • St re n g t h e n i n g Mo n ev/ Committee
• Development of CSR
understanding alignment communication/ Management Information • Management System of
• Study of Perception, Social information Systems of CSR System and KPI for each Human Resources with high
Mapping of desa lingkar, • Strengthening Management program performance and character/
workshop of blueprint CSR Forum for villages value of social responsibility
• Internalizing the Corporate
compiling, strategy, Priority/
• Implementation of the culture based on value of
thematic program, program
selected program and good SR/ISO 26000
instrument, Standard
administration/ governance
Operating Procedure
• Dialogue & Workshop to
• S t u d y/ F G D a n d C S R /
strengthen the district
LCO/CDO Organizational
stakeholder
Structure Construction
70%
30%
HASIL KERJA (OUTCOMES & EXPECTATIONS)
• Adanya Blue Print CSR, • Adanya Pencitraan yang • Budaya Perusahaan berbasis • Perusahaan terbaik dalam
Strategy, Program Tematis, l e b i h b a i k (e xc e l l e n t Kinerja terkait CSR praktek CSR berbasisi ISO
SOP , program implementation) • Mempertahankan Proper 26000
• Adanya Organisasi kerja • Terciptanya Harmonisasi Biru meperoleh Proper • Tujuan studi banding dalam
Lapangan LCO/CDO yang lebih baik dengan Hijau , prakter CSR
• Forum CSR Desa/Kel di 9 stakeholder lingkar (tidak • Memperoleh /updating ISO • Memperoleh Proper Emas
Desa Lingkar ada demonstrasi) 14000, 90001, OHSAS dll • Mempertahankan CSR
• 3 Program skala Proritas • Terlaksananya Program CSR • Memperoleh CSR Awards awards
yang berbasis ISO 26000
• RAB Air Bersih 9 Desa (tematis dan win-win) • Perbaikan Kinerja Bisnis • Penghargaan /Awards lain-
melalui CSR dan Leading lain
• The availability of CSR Blue • Adanya Sistem Informasi GCC
SDM yang terintegrasi • Sustainable report (GRI)
Print, Strategy, Thematic
dengan CSR • Sustainable report (GRI) • The best company in the
Program, SOP
ISO 26000 base CSR
• The availability of Field • Annual report practice
Work Organization of LCO/ • The availability of the better • Company’s Culture based • The Purpose of comparative
CDO imaging (excellent program on performance related to study in the practice of CSR
• Forum of Village CSR in 9 implementation) CSR
• Achieving golden proper
Desa Lingkar • The availability of the better • Maintaining the blue proper
harmonization with the and achieving the green • Maintaining CSR awards
• 3 programs of priority scale
stakeholder of lingkar (there proper • Recognition/ Awards, ets
• Real Estimate of Cost for
is no demonstration) • Obtaining/ updating ISO • Sustainable Report (GRI)
clean water in 9 villages
• The implementation of ISO 14000.90001 OHSAS, etc.
26000 base CSR Program • Gaining CSR Awards
(thematic and win-win)
• The improvement of
• The availability of Human Business Performance via
Re s o u r c e i n f o r m a t i o n CSR and Leading GCC
integrated with CSR
• Sustainable Report (GRI)
• Annual Report

Sasaran Strategis dan Pilar Program

CSR Semen Tonasa
Strategic Goal and Pillar of Semen Tonasa
CSR Program
Sasaran strategis pelaksanaan kegiatan The strategic goal of TJSL activity implementation
TJSL sejalan dengan Visi TJSL yang ingin was in line with the Vision of TJSL to be a cement
mewujudkan menjadi perusahaan persemenan company with high efficiency and friendly to
dengan efisiensi yang tinggi dan berwawasan the environment in Indonesia with excellent
lingkungan di Indonesia dengan kinerja prima performance with the stakeholders and to
bersama stakeholders dan berkonstribusi pada contribute in the sustainable development. Based
pembangunan berkelanjutan. Berdasarkan on the recommendation of TJSL Blue Print, the
re ko m e n d a s i Blueprint TJ S L , Pe rs e ro a n Corporate put the foundation for the setup of
meletakkan pondasi penataan Struktur TJSL Organizational Structure and PKBL function
organisasi TJSL dan fungsi PKBL yang disinergikan which was synergized in one coordination under
dalam satu koordinasi dibawah Direktur Utama. President Director.
Penataan struktur organisasi Pengelolaan TJSL The setup of TJSL management organizational
meliputi Struktur Organisasi, mekanisme Standard structure included the Structure of Organization,
Operating Prosedure (SOP) dan pendampingan mechanism of Standard Operating Procedure
konsultan serta keterlibatan masyarakat lingkar (SOP) and Consultant Assistance and involved
dalam forum desa. Dalam pelaksanaannya, the societies of Lingkar in village forum. In the
Perseroan melibatkan partisipasi masyarakat implementation, the Corporate involved the
dalam kegiatan TJSL. Perseroan bermitra communities’ participation in TJSL activities.
dengan Lembaga Swadaya Masyarakat (LSM), The Corporate also made partnership with Non-
Pemerintah Kabupaten Pangkep, Dinas Terkait Governmental Organization of Pangkep Region,
dan masyarakat lingkar. Kegiatan program TJSL related officials and the people of Lingkar. This
ini dilaksanakan dibawah koordinasi Departemen TJSL Program Activity was implemented under
TJSL dan Umum yang dikenal dengan Program coordination of TJSL and general department
Tonasa Bersaudara dengan lima pilar sebagai known with Program of Tonasa Bersaudara with
Program Unggulan, yaitu: Tonasa Mandiri, Tonasa five pillars as the superior programs, they were
Cerdas, Tonasa Sehat, Tonasa Bersahaja dan Tonasa Mandiri, Tonasa Cerdas, Tonasa Sehat,
Tonasa Hijau. Tonasa Bersahaja and Tonasa Hijau.

647
Program Unggulan TJSL PT Semen Tonasa

Featured Program of PT Semen Sentosa Corporate Social and Environmental Responsibility
Visi CSR CSR Vision:

Menjadi perusahaan persemenan dengan efisiensi yang tinggi
Dan berwawasan lingkungan di indonesia dengan kinerja prima
Bersama stakeholders dan berkonstribusi pada pembangunan berkelanjutan
To become a company in cement industry with high efficiency and environmentally sound in indonesia with the best
performance with the stakeholders and to contribute in the sustainability development
PROGRAM CSR TONASA BERSAUDARA PROGRAM OF TONASA BERSAUDARA’S CORPORATE SOCIAL RESPONSIBILITY
Prinsip dan Nilai

Principal and Values
Transparansi & Kearifan Kejujuran & Keswadayaan Keadilan Kemitraan dan

Akuntabilitas Lokal Kepercayaan Innate Energy Fairness Kesetaraan Kemandirian
Transparancy and Local Honesty and Trust Partnership & Independence
Accountability Wisdom Equality
Pilar Program Program Pillars
TONASA MANDIRI TONASA CERDAS TONASA SEHAT TONASA BERSAHAJA TONASA HIJAU
Desa Mandiri Tonasa 1. Lomba Inovasi Energi 1. Sanitasi Lingkungan dan 1. F e s t i v a l T o n a s a Infrastruktur
1. Bina Usaha Mikro Alternatif Air Minum Bersaudara (makanan 1. Mikro Hidro (Irigasi,
2. Lembaga Keuangan Desa 2. Pendidikan Anak Usia 2. Klinik/Ambulan Keliling tradisional, musik Listrik Desa, Jalan Pintas
3. Badan Usaha Milik Desa Dini (PAUD) 3. Perilaku Hidup Bersih & tradisional, ritual, tari, Desa,Pariwisata, Waste
(BUMDES) 3. Beasiswa/ Anak Asuh Sehat (PHBS) nyanyian/kelongS2) Treatment Plant Tonasa)
4. I n t e g r a t e d f a r m i n g 4. Pustaka Keliling 4. Penanggulangan HIV/ 2. Sanggar Tonasa 2. Akses Air Bersih
system 5. Peningkatan kompetensi AIDS dan Penyakit 3. To n a s a B e r s a u d a r a 3. Stimulasi rumah layak
5. Rumah Dagang Tonasa guru dan kepala sekolah Menular Awards huni dan fasilitasnya
Bersaudara (TB) 6. SMK unggulan berstandar 5. Donor Darah 4. Peningkatan Kompetensi
6. Akses Teknologi Tepat Nasional 6. Makanan Sehat Organik Mubalig Lingkungan
Guna untuk Ibu dan Balita 5. Awareness HAM 1. P e m a n f a a t a n l a h a n
7. Rumah Sehat Tonasa 6. Turnamen Tonasa Cup tidak terpakai(Mangga,
Bina Mitra Tonasa 1. A l t e r n a t i v e E n e r g y Bersaudara 7. Rumah Tonasa untuk Rambutan, Jati Putih,
1. P e n g e m b a n g a n Innovation Competition Pendidikan Al-Qur’an Jabon, Sorgum, Bumbu
Ecopreneurship 2. E a r l y C h i l d h o o d 2. Kampanya penghijauan
2. L o c a l Business Education 1. E n v i r o n m e n t a l a n d melalui model tabungan
Development 3. Scholarship/ educated Drinking Water 1. To n a s a B e r s a u d a r a pohon.
3. Dukungan Pemasaran children Sanitation Festival (traditional food, 3. P e n g u a t a n p r o g r a m
Produk Mitra Binaan 4. Mobile library 2. Clinic/ Mobile Ambulance traditional music, ritual, tanaman/kotoran /
5. Teacher and Headmaster 3. Clean & Healthy Life dances, songs/kelong2) sampah penghasil energi
C o m p e t e n c y Behavior 2. S t u d i o n o f To n a s a alternatif.
Independent Village of Improvement 4. HIV/ AIDS and infectious Bersaudara
Tonasa: 6. T h e b e s t n a t i o n a l disease prevention 3. To n a s a B e r s a u d a r a Infrastructure
1. M i c r o Business standard Vocational High 5. Blood Donor Awards 1. Micro Hydro (Irrigation,
Development School 6. Organic Healthy Food for 4. I m p r o v e m e n t o f village power, village
2. V i l l a g e F i n a n c e mothers and toddlers Muballighs’ competency shortcuts, tourism,
Institution 7. Healthy House of Tonasa 5. Human Rights Awareness Waste Treatment Plant of
3. V i l l a g e - O w n e d Bersaudara 6. House of Tonasa for Al- Tonasa)
Enterprises Quran Learning 2. Clean Water Access
4. I n t e g r a t e d Fa r m i n g 3. Stimulation of habitable
System houses and the facilities
5. To n a s a B e r s a u d a r a
Trading House Environment
6. E f f i c i e n t Te c n o l o g y 1. The utility of the unused
Access land (mangoe, rambutan,
white teak, jabon,
D eve l o p e d Pa r t n e r s of sorghum, bamboo.)
Tonasa 2. G r e e n i n g C a m p a i g n
1. E c o p r e n e u r s h i p through model of plant
Development savings
2. L o c a l Business 3. S t r e n g t h e n i n g f o r
Development programs of Plant, waste,
3. Marketing support for garbage producing
D eve l o p e d Pa r t n e r s ’ alternative energy
products
Kesiapan Forum Desa, LKD, Komunitas Sasaran dan Infrastruktur

Readiness of Village Forum, Village Finance Institution, Target Communities and Infrastructure
Komitmen Jajaran Manajemen Perusahaan
Commitment of the Corporate Management

Tonasa Mandiri
Merupakan program yang ditujukan untuk It was a pogram aimed to build the targeted
membangun kemandirian komunitas sasaran community independence through some logical
melalui beberapa pendekatan yang logis approaches related to the Corporate operation
terkait operasi Perseroan yang dimaksudkan intended for the local economy empowerment.
sebagai pemberdayaan ekonomi lokal. Dapat It could be intended for the company’s
dimaksudkan pula sebagai komitmen perusahaan commitment to encourage the development of
untuk mendorong pengembangan usaha mikro productive Micro Small Medium Enterprises as
Kecil menengah (UMKM) yang produktif sebagai the company’s partner in all economic sectors
mitra perusahaan di semua sektor ekonomi (industry, trading, agriculture, fishery, farming,
(industri, perdagangan, pertanian, perkebunan, services and etcetera) and to encourage
perikanan, peternakan, jasa dan lainnya) serta entrepreneurship in area around the company.
mendorong kewirausahaan di lingkungan In addition to coaching the local entrepreneur,
perusahaan. Disamping pembinaan pengusaha this program would also reach the poor
lokal, program ini juga akan menjangkau society. Therefore, there would be a scheme
masyarakat miskin. Sehingga terdapat skema of poverty alleviation through micro economic
pengentasan kemiskinan melalui pemberdayaan empowerment.
ekonomi secara mikro.
Fokus kegiatan pemberdayaan ekonomi The focused Activities in Society Economic

masyarakat tempatan, antara lain: Empowerment of Tempatan are:
• Penciptaan lapangan kerja baru melalui • Creating new employment through business
usaha Tonasa Mandiri. of Tonasa Mandiri
• Ketahanan pangan dan pertanian terpadu • Food Security and Integrated Farming
(Integrated Farming System). System
• Tr a n s f o r m a s i t e k n o l o g i , a s e t d a n • Transformation of Technology, asset, and
peningkatan pendapatan. revenue enhancement
• Kluster ekonomi, kios tani dan rumah • Cluster of economy, agricultural stand and
dagang (Local Business Development) serta trading house (Local Business Development)
ekonomi rumah tangga. and household economy
• Penciptaan peluang ekonomi untuk • Creating economic opportunity for
enterpreneurship. entrepreneurship
• Penguatan lembaga keuangan mikro dan • Strengthening mikrofinance and community
ekonomi masyarakat (Koperasi, LKD, LKM economic institutions (Cooperation, LKD,
Syariah, BMT, KSP dan KUM). LKM/ Microfinance Institution, BMT. KSP
and KUM)
Tonasa Cerdas
Merupakan program yang ditujukan untuk It was a program aimed to fulfill the basic needs
pemenuhan kebutuhan dasar pendidikan of community education, independently or
masyarakat, baik secara swadaya maupun in partnership synergy with the government
sinergi kemitraan dengan pemerintah melalui through program of Tonasa Cerdas. Besides, this
program Tonasa Cerdas. Selain itu, program program was intended to improve the quality
ini bertujuan untuk meningkatkan kualitas of the community education and skill, like
pendidikan dan keterampilan masyarakat, antara support in expenses for education/ scholarship,

649
lain dalam bentuk bantuan biaya pendidikan/ vocational training for children who drop out
beasiswa, pelatihan keterampilan (vocational of schools, procurement of scholl equipment
trainings) bagi anak putus sekolah, pengadaan (general schools, Islamic boarding school and
peralatan sekolah (sekolah umum, pesantren dan Islamic school (madrasah), knowledge counseling
madrasah), penyuluhan pengetahuan kepada for societies, procurement of favorite schools
masyarakat, pengadaan sekolah ungulan dalam and teachers’ competency improvement.
jangka panjang dan peningkatan kopetensi guru-
guru.
Fokus utama program pendidikan, mencakup: The main focus of Educational Program covers:
• Lembaga inovasi energi alternatif • Alternative institution of energy innovation
• Peningkatan kompetensi guru dan kualifikasi • Improvement of Teachers’ competency and
guru. qualification
• SMK unggulan berstandar nasional. • Favorite Vocational High School with
• Pustaka desa keliling. national standard
• Pendidikan dan pelatihan-pelatihan • Mobile Library for villages
alternatif. • Alternative education and trainings
• Beasiswa • Scholarship
• Stimulan lomba prestasi. • Stimulant Competition for Achievement
• Kesempatan magang. • Internship Opportunity
• Pendidikan usia dini dan pendidikan dasar 9 • Early Childhood Education and 9/12 year-
tahun/12 tahun. Primary Education
• Alat penunjang sarana belajar mengajar • Tool supporting means of learning and
maupun dalam bentuk lainnya. teaching or in other form of supporting tool.
Tonasa Sehat
Merupakan program yang ditujukan untuk It was a program aimed to fulfill the primary
pemenuhan kebutuhan dasar masyarakat pada needs of societies on aspect of health which
aspek kesehatan yang dilakukan secara swadaya was made either independently or by involving
maupun dengan melibatkan pemerintah melalui the government through programs of Tonasa
program Tonasa Sehat. Program ini bertujuan Sehat. This program aimed to enhance the local
untuk peningkatan kesehatan masyarakat community’s health such as renovating public
sekitar, antara lain renovasi balai pengobatan health center, conducting an event of blood
masyarakat, melakukan kegiatan donor darah donors and mass circumcision, conducting
dan khitanan massal, pengobatan gratis dan lain medication for free and etcetera. This event
sebagainya. Kegiatan ini melibatkan peran Semen involved Semen Tonasa Medical Center.
Tonasa Medical Centre (STMC).
Fokus utama program kesehatan, mencakup: The main focus of the program of health covered:
• Peningkatan kompetensi kader kesehatan • Community’s Health Cadres’ competency
masyarakat. Improvememnt
• Sanitasi lingkungan. • Environmental Sanitation
• Rumah Sehat Tonasa Bersaudara. • Healthy house of Tonasa Bersaudara
• Stimulan kegiatan posyandu. • Stimulants of Integrated Health Service Post
activities

• Penanggulangan dan pencegahan HIV/ • Overcoming and preventing HIV/AIDS,

AIDS, malaria dan penyakit menular lainnya. malaria and the other infectious diseases
• Pemberdayaan komunitas untuk Perilaku • Community Empowerment for Healthy
hidup Bersih Sehat (PHBS). Clean Living Behavior
• Program pencegahan busung lapar (makanan • Program preventing from malnutrition
organik). (organic food)
• Program kesehatan ibu hamil/melahirkan. • Health Program for pregnant women/
mother giving a birth
• Donor darah. • Blood Donors
• Operasi katarak dan alat penunjang sarana • Operation of cataract and supporting tool of
kesehatan dasar maupun dalam bentuk basic health or in the other forms
lainnya.
Tonasa Bersahaja
Merupakan program yang ditujukan It was a program aimed to fulfill the basic needs
untuk pemenuhan kebutuhan dasar bagi for the growth of value system and norms
berkembangnya tata nilai dan norma yang selama which were in the community so far. In this
ini ada di komunitas. Dalam hal ini Perseroan ikut sort of things the Corporate participates in
serta dalam kegiatan masyarakat yang sifatnya societies’ events to keep the sense of solidarity,
mempertahankan rasa solidaritas, kerjasama dan cooperation and etcetera. Some efforts that
lainnya. upaya yang dapat dilakukan yaitu dengan could be made were by giving recognition and
memberikan penghargaan dan ikut mendorong taking a part in encouraging the improvement
penumbuhan kegiatan seni, budaya, keagamaan, of art, cultural, religious, sport, youth activities
olahraga, kepemudaan dan kegiatan sosial lainnya and the other social events through program
melalui program Tonasa Bersahaja. Adapun of Tonasa Bersahaja. As for the program talked
program yang dimaksudkan dan dirancang about and designed by the company, was
perusahaan ditujukan untuk meningkatkan aimed to improve the sport, art, and cultural
prestasi olahraga, seni dan budaya, khususnya achievement, especially Pangkep and South
Pangkep dan Sulawesi Selatan. Bentuk kegiatan Sulawesi. Those activities were the development
tersebut antara lain pengembangan prestasi of sport achievement, National Sport Event and
olahraga, PON dan pembinaan masyarakat adat traditional society development in the other
dalam bela diri tradisional lainnya. traditional martial art.
Fokus utama kegiatan ini meliputi : The main focus of this event covered:
• Festival Tonasa Bersaudara (makanan • Festival of Tonas Bersaudara (traditional
tradisonal, musik tradisonal, ritual, tari dan food, traditional music, ritual, dance and
nyanyi). songs)
• Pemberdayaan dan pelestarian seni tari dan • A r t o f D a n c e a n d Lo c a l C u l t u r a l
budaya lokal. Empowerment and preservation.
• Tournament Tonasa Cup. • Tonasa Cup Tournament
• Rumah Tonasa untuk pendidikan Al-Qur’an. • Rumah Tonasa for education of Al-Quran
• Pemberdayaan remaja masjid. • Empowerment of Teenagers of Mosque
• Manasik haji. • Manasik Haji
• Pemberdayaan dan peningkatan kompetensi • Empowerment and Improvement of
mubaligh. muballigh’s (preachers’) competency.

651
• Tonasa Bersaudara Award. • Tonasa Bersaudara Award

• Stimulan kegiatan keagamaan lainnya bagi • Stimulant of the other religious events for
masyarakat tempatan. the local community
• Kegiatan sosial lainnya. • The other social activities
Tonasa Hijau
Merupakan program yang ditujukan untuk It was a program aimed to fulfill the basic
pemenuhan kebutuhan dasar prasarana dan needs of infrastructure and facilities of housing
sarana lingkungan permukiman serta kegiatan environment and greening activities, either
penghijauan, baik yang dilaksanakan secara what was implemented independently or what
swadaya maupun bersinergi dengan program was synergized with the Government program
pemerintah melalui program Tonasa Hijau. through the program of Tonasa Hijau.
Fokus utama kegiatan ini meliputi : The main focus of this event covered:
• Rehabilitasi dan pembangunan prasarana • Rehabilitation and development of
dan sarana dasar pendidikan, kesehatan, infrastructure and facilities for primary
sarana ibadah, gedung olahraga dan fasilitas education, health, place of worship, sport
ekonomi (pasar desa, rumah dagang, kios building and economic facilities (traditional
tani, dll.). market, trading house, agricultural stand,
• Rehabilitasi dan pembangunan jembatan and etcetera).
penghubung, jalan lingkungan, air bersih, • Rehabilitation and development of bridges,
irigasi sederhana dan sanitasi lingkungan roads, clean water, simple irrigation and the
lainnya. other environmental sanitation.
• Stimulasi rumah layak huni dan utilitas • Stimulation of habitable home and the other
lainnya (sambungan listrik rumah tangga, utility (home electrical connection, home
jamban keluarga, dll.) toilet, etcetera)
• Daur ulang dan pelestarian lingkungan. • Recycle and Environmental Conservation.
• Keanekaragamanhayati dan pembangunan • Biodiversity and the other micro scale
infrastruktur skala mikro/kecil lainnya. infrastructural development
Untuk optimlisasi program pemberdayaan In order to optimize the empowerment program

masyarakat lingkar, Perseroan juga telah of lingkar society, the Corporate had arranged
m e ny u s u n re n c a n a Ke g i a t a n a n g g a r a n the Community Empowerment Estimation Action
Pemberdayaan masyarakat (RKAPM) bersama Plan with societies and counseling personnels of
masyarakat dan tenaga pendamping komunitas the local community through village forum which
lokal melalui forum desa dan dibantu Community was helped by Community Develoment Officer
Depelopment Officer (CDO). (CDO).

Struktur Organisasi Pengelola Tanggung

Jawab Sosial dan Lingkungan
Organizational Structure of Corporate Environmental
and Social Responsibility Management
Struktur Organisasi Pengelola CSR Perseroan
Organizational Structure of Corporate Social Responsibility
Direktur Utama
President Director
Dept CSR & Umum

CSR & General Department
Biro CSR / PKBL

CSR/Partnership Program and
Community Development Bureau
Seksi Bina Lingkungan Seksi Administrasi

Seksi Program Kemitraan Section of Community dan Keuangan
Section of Partnership Development Administration & Finance
Program Section of CSR/PKBLN
Staf Staf Staf

Staff Staff Staff
Adapun susunan pengelola Departemen CSR & As for the structure of CSR & General Department
Umum adalah sebagai berikut: management is as follows:
Nama Jabatan
Name Position
H. Ferry Djufry, SE, MBA Kepala Dept CSR & UMUM GM of CSR & General
Ir. H. Ilyas HM Kepala Biro CSR / PKBL SM of CSR/Partnership Program &
Community Development
Abd. Kadir F, SE Kepala Seksi Program Kemitraan Manager of Partnership Program
Abd. Azis Tahir Kepala Seksi Bina Lingkungan Head of Community Development Section
Hj. Hasniati, Bsc Kepala Seksi Adm & Keuangan Manager of Administration & Finance

653
Secara umum perencanaan dan pelaksanaan TJSL Generally, the planning and the implementation
Perseroan melibatkan seluruh unit kerja. Namun of the Corporate Environmental and Social
agar lebih efektif pelaksanaannya terutama Responsibility involved all unit of work. However,
terkait dengan pemangku kepentingan, maka in order to make an effective implementation
Perseroan membentuk secara khusus fungsi yang especially what was related to the stakeholders,
memiliki tugas dan kewenangan pengelolaan the Corporate established a particular function
TJSL yaitu Departemen CSR dan Umum dibawah whose task and authority was managing the
koordinasi langsung Direktur Utama. Dalam Environmental and Social Responsibility, it
pelaksanaannya seluruh tugas dan peran was CSR and General Department who was
Departemen CSR dan Umum dilaksanakan sesuai under direct coordination of the President
Visi & Misi TJSL yang telah dipadukan dengan Director. In the implementation, all of the CSR
konsep yang berwawasan global, nasional dan and General Department job and role were
lokal sesuai Blueprint CSR PT Semen Tonasa. implemented based on the Vision & Mission of
the Environmental and Social Responsibility that
had been combined with global perspective,
national and local concepts which were in line
with the CSR Blueprint of PT Semen Sentosa.
Anggaran Program Tanggung Jawab Sosial

dan Lingkungan Tahun 2016
Program Budget for the Corporate Environmental
and Social Responsibility in 2016
Perseroan membuat rencana anggaran program The Corporate arranged the program budget
TJSL dengan merancang berbagai program plan for the Corporate Environmental and
TJSL yang sesuai dengan kebutuhan pemangku Social Responsibility by designing different
kepentingan dan terutama dalam mewujudkan programs of the Corporate Environmental and
hubungan yang harmonis antara Perseroan Social Responsibility which were in line with the
dan masyarakat dengan kesejahteraan dan stakeholders’ needs and especially with efforts
kemandirian yang berkelanjutan, Perseroan to realize the harmonic relationship between the
terus meningkatkan pelaksanaan dan Corporate and the society with the sustainable
pengukuran program-program TJSL sehingga prosperity and independence. The Corporate
dapat memberikan hasil yang maksimal baik bagi kept improving the implementation and
masyarakat maupun Perseroan. measurement of the Corporate Environmental
and Social Responsibility Programs in order to
contribute maximum goal for either the society
or the Corporate.
Untuk penyaluran dana TJSL, Perseroan To distribute the Corporate Environmental and
melakukan pemetaan wilayah penyaluran dengan Social Responsibility fund, the Corporate did the
klasifikasi Ring I, Ring II dan Ring III. Definisi regional mapping for the distribution with the
Ring I, ialah wilayah/ daerah yang berada di following classification: Ring I, Ring II and Ring
area yang terkena dampak langsung dari operasi III. The definition of Ring I was a region/ an area
Perseroan, baik aktivitas pabrik, pelabuhan, BTG located in an area which was directly affected by
(Boiler Turbin Generator), maupun penambangan the operation of the Corporate, either by factory
Perseroan, dengan jarak maksimum 5 km. activities, harbor, BTG (Boiler Turbin Generator),
Wilayah yang termasuk Ring I di Kabupaten or mining company, with the maximum distance
Pangkep meliputi 11 Desa/Kelurahan, yaitu Desa of 5 KM. The area that was included in Ring I at
Biring Ere, Desa Mangilu, Kelurahan Bontoa, Pangkep District covered 11 villages, they were
Kelurahan Kalabbirang, Kelurahan Sapanang, Biring Ere Village, Mangilu Village, Kelurahan of

Desa Taraweang, Desa Tabo-Tabo, Desa Bulu Bontoa, Kelurahan of Kalabbirang, Kelurahan of
Tellue, Kelurahan Samalea, Desa Bowong Cindea Sapanang, Taraweang Village, Tabo-tabo Village,
dan Desa Bulu Cindea. Bulu Tellue Village, Kelurahan of Samalea,
Bowong Cindea Village and Bulu Cindea Village.
Ring II ialah wilayah/ daerah yang tidak terkena Ring II was a region/ an area which was not
dampak langsung dari operasi Perseroan, baik directly affected by the Corporate operation,
dari aktifitas pabrik maupun penambangan. neither by factory activity nor by mining activity.
Namun wilayahnya sering menjadi jalur yang Nevertheless, this area often became a track
terkena/dilewati sarana atau kendaraan affected/ passed by facilities or production/
produksi/ pemasaran Perseroan di Kabupaten marketing vehicles of the Corporate in Pangkep
Pangkep, yang meliputi wilayah Kecamatan Regency, which covered areas of Balocci
Balocci, Kecamatan Bungoro, Kecamatan subdistrict, Bungoro Subdistrict, Labakkang
Labakkang, Kecamatan Liukang Tupabiring, Subdistrict, Liukang Tupabiring Subdistrict,
Kecamatan Mandalle, Kecamatan Ma’rang, Mandalle Subdistrict, Ma’rang Subdistrict,
Kecamatan Minasate’ne, Kecamatan Pangkajene, Minasate’ne Subdistrict, Pangkajene Subdistrict,
Kecamatan Sigeri dan Kecamatan Todong Tallasa. Singeri Subdistrict and Todong Tallasa Subdistrict.
Ring III ialah wilayah yang tidak terkena dampak Ring III was an area which was not directly
langsung dari proses produksi Perseroan, tidak affected by the Corporate Production Process,
terkena rencana perluasan pabrik atau tambang not exposed to the expansion plan of the factory
tapi sering menjadi jalur distribusi Perseroan, or mining factory but often became distribution
meliputi wilayah kabupaten di luar Kabupaten track of the Corporate, which covered the
Pangkep. territory of regency out side of Pangkep Regency.
Daerah Penyaluran TJSL

Distribution Areas of the Corporate Environmental and Social Responsibility
11 Desa Sekitar Pabrik
• Desa Biringare
• Desa Mangilu
• Desa Bulucindea
• Kel. Bontoa
• Kel. Sapanang
• Kel. Samalewa
• Desa Bowong Cindea
• Kel. Kalabbirang
• Desa Taraweang
• Desa Tabo-Tabo
• Desa Bulu Tellue
Kab. Pangkep
• Kec. Balocci
• Kec. Bungoro
• Kec. Labakkang
• Kec. Lukang tapabiring
• Kec. Mandalle
• Kec. Ma’rang
• Kec. Minasate’ne
• Kec. Pangkajene
• Kec. Segeri
• Kec. Tondong tallasa
Diluar Kab. Pangkep

655
Rencana kegiatan TJSL dibuat dalam berbagai The action plan of the Corporate Environmental
bentuk program sesuai pilar dalam program and Social Responsibility was made in many
unggulan TJSL Perseroan dengan wilayah forms of programs which was in line with the
penyaluran berdasarkan kategori daerah yang pillar in featured program of the Corporate
telah ditentukan. Rencana kegiatan tersebut Environmental and Social Responsibility with
secara umum mencakup antara lain program the distribution areas based on the category of
p el es t ar i a n l in gk un ga n h id up , p rogram the determined areas. That action plan generally
pengembangan sosial dan kemasyarakatan yang covered program of environmental conservation,
meliputi program kemitraan dan pemberdayaan program of social and community development
ekonomi masyarakat, pembangunan sarana dan that covered program of partnership and
prasarana untuk masyarakat, program bantuan community economic empowerment, facilities
bencana alam dan bantuan masyarakat dll. and infrastructure development for society,
program of aid for natural disaster and aid for
society, and etcetera.
Sumber anggaran pelaksanaan program TJSL T h e b u d g e t s o u rc e f o r i m p l e m e n t i n g

terdiri dari penyisihan laba bersih Perseroan the Corporate Environmental and Social
setelah pajak dan alokasi anggaran dalam Responsibility program consisted of allowance of
Rencana Kerja dan Anggaran Perusahaan (RKAP) the Corporate net profit after tax and allocating
tahunan. Alokasi anggaran tersebut diputuskan the budget in the annual Work Plan and Company
dan ditetapkan oleh RUPS. Budget. That budget allocation was decided and
determined by General Meeting of Shareholders.
Jumlah alokasi dana untuk semua kgiatan TJSL The total budget allocation for all events
Tahun 2016 telah disetujui dan diputuskan oleh of the Corporate Environmental and Social
RUPS sebesar Rp28.596.956.343,- . Responsibility in 2016 had been approved and
determined by General Meeting of Shareholders
as much as Rp28,596,956,343.
Tabel Anggaran Dana TJSL Perseroan Tahun 2015-2016

Table of the Corporate Environmental and Social Responsibility Budget in 2015-2016
Alokasi Dana (Rp)

Kegiatan Budget Allocation (Rp)
Activities
2015 2016
Program Kemitraan Partnership Program 12.464.000.000 12.700.000.000
Program Bina Lingkungan Program of Community - 5.000.000.000
Development
Ta n g g u n g J a w a b S o s i a l Corporate Environmental and 14.616.529.000 10.896.956.343
Lingkungan Social Responsibility
Total Anggaran Total Budget 27.080.529.000 28.596.956.343

Sebagai bentuk akuntabitas dan transparansi To show the accountability and the transparency
pelaksanaan pengelolaan TJSL, Perseroan of the implementation of the Corporate
menunjuk auditor independen untuk melakukan Environmental and Social Responsibility
audit terhadap Laporan Keuangan yang dilakukan management, the Corporate assigned
setiap tahun bersama dengan audit Laporan independent auditors to conduct audit on
Keuangan Perseroan. Auditor independen yang the financial statement made annually with
ditunjuk oleh Perseroan pada tahun 2016 yaitu the Corporate financial statement audit. The
Kantor Akuntan Publik (KAP) Satrio Bing Eny & independent auditors assigned by the Corporate
Rekan anggota dari Deloitte Touche Tohmatsu. in 2016 were Public Accountant Office of Satrio
Bing Eny & fellow members of Deloitte Touche
Tohmatsu.
Pengungkapan laporan kegiatan TJSL juga The Activity Report delivery of the Corporate
terintegrasi pada Laporan Tahunan Perseroan Environmental and Social Responsibility was also
yang diterbitkan untuk disampaikan kepada para integrated in the annual report of the Corporate
Pemegang Saham dan pemangku kepentingan which was published to be delivered to the
lainnya. Shareholders and the other Stakeholders.
Tanggung Jawab Sosial Perusahaan Bidang

Lingkungan Hidup
Corporate Social Responsibility in Sector of Living
Environment
Kebijakan Bidang Policy of Living Environment
Lingkungan Hidup Sector
Perseroan berkomitmen untuk berperan The Corporate commited to participate in the
dalam pengembangan masyarakat sekitar dan local community development and environmental
pelestarian lingkungan hidup melalui program conservation through the program of the
Tanggung Jawab Sosial perusahaan. Perseroan Corporate Social Responsibility. The Corporate
menganggap bahwa masyarakat dan lingkungan believed that the society and environment were
merupakan bagian yang tidak dapat dipisahkan unseparable part from the Company’s long-term
dari keberhasilan jangka panjang Perseroan. success.
Perseroan senantiasa memastikan kegiatan The Corporate always made sure that its business
usahanya berdampak positif bagi lingkungan activities impact positively for the environment
dengan berkomitmen dalam pencapaian tujuan by being committed to achieving the sustainable
pembangunan berkelanjutan. Menjadi kebijakan development goal. It had become the Corporate
Perseroan untuk melakukan pelestarian policy to conserve the environment based on the
lingkungan dengan mendasarkan diri pada applicable legislation and the other regulation
peraturan perundang-undangan yang berlaku or the practices related to environmental
serta peraturan lainnya atau praktik-praktik conservation.
terbaik yang terkait pelestarian lingkungan.
The Corporate assigned policy/ standard
Perseroan membuat kebijakan/ Standar dan and procedure controlling implementation of
Prosedure Pelaksanaan Pemantauan lingkungan environment sector that was regulated in the
hidup No.27.2.0/P/03 tanggal 01 Januari 2015 directors’ decision No.27.2.0/P/03 date 01
January 2015

657
Selain itu juga Perseroan menerapkan Sistem Besides the Corporate applied System
Ma n a j e m e n l i n g k u n g a n S M L ( E M S I S O of Environment Management (EMS ISO
14001:2004). 14001:2004).
Program dan Realisasi Program and Realization of

Kegiatan Bidang Lingkungan Environmental Activities
Hidup
Perseroan menyadari bahwa kegiatan usaha yang The Corporate realized that its business activities
dilakukan memberikan dampak bagi lingkungan brought impacts to the environment, not only to
tidak saja terhadap karyawan tetapi juga bagi the employees but also to the society environment.
lingkungan masyarakat. Untuk itu Perseroan Therefore, the Corporate proactively fulfilled the
secara proaktif melaksanakan tanggung jawab environmental responsibility in order to decrease
lingkungan dalam rangka mengurangi dampak the environmental impact for the Corporate
lingkungan dari kegiatan Perseroan dengan activities/ operation by developing efforts
mengembangkan upaya-upaya yang diwujudkan which were realized through participation of the
melalui partisipasi Perseroan dalam kelestarian Corporate in environmental conservation.
lingkungan.
Upaya-upaya yang dilakukan Perseroan yang The Efforts made by the Corporate that became
menjadi program dibidang pelestarian lingungan programs in environmental conservation were as
antara lain sebagai berikut: the followings:
• Program dengan tema konservasi energi • Program with the theme of conservation
untuk bangsa yang telah bermetamorfosis energy for the nation which had
menjadi Tonasa Bersaudara, dimana dalam metamorphed to be Tonasa Bersaudara,
proses pembuatannya melibatkan rembuk in which in its process of making,
desa di lingkar Perseroan. Proses awalnya involvesvillage counselor around the
adalah melakukan pemetaan kebutuhan Corporate. The beginning of the process
masing- masing desa secara komprehensif was to do the mapping about the need of
hingga pada akhirnya desa-desa tersebut each village comprehensively until finally
mampu mewujudkan harmonisasi antara those villages could realize the harmony
industri, masyarakat dan lingkungan sekitar. between industry, local community and
environment.
• Program mengedukasi masyarakat dalam • Educational program for society in
mengelola lingkungan sekitar, baik dalam environmental management, in both training
bentuk pelatihan maupun dalam bentuk or greening donation for environment.
sumbangan penghijauan lingkungan.
• Program penanaman pohon, memanfaatkan • Program of tree planting, using biomassa as
biomassa sebagai bahan bakar alternatif, the alternative gas, conserving mangrove
pelestarian tanaman bakau di sekitar pantai plants around Pelabuhan Biringkassi beach
Pelabuhan Biringkassi dan memanfaatkan and using an area of ex-clay mining as the
lahan bekas tambang tanah liat sebagai container of clean water.
penampungan air bersih.
• Melaksanakan kegiatan konservasi lahan • Implementing activities of ex-mining area
bekas tambang. conservation.
• Melakukan efisiensi pemakaian energi • Efficiency of energy consumption by using
dengan cara, memakai batubara low calori low calories coal instead of high calories,
menggantikan high calori, pemakaian gun using duplex type of gun burner to replace
burner jenis duplex menggantikan jenis kobe kobe type in burning process, decrease
dalam proses pembakaran, menurunkan clinker index, install ID Fan and optimize

index klinker, memasang ID Fan dan power consumption of Bolier Turbin

optimalisasi pemakaian power PLTU. Generartor.
Berbagai upaya yang dilakukan oleh Perseroan

yang bertujuan untuk meningkatkan dampak All of the effots done by the Corporate aiming to
positif dan mengurangi dampak negatif dari enhance the positive impact and to reduce the
kegiatan usaha yang dilakukan oleh Perseroan, negative impact of the business activities carried
antara lain: on by the Corporate were:
Pengelolaan Limbah
Kepedulian Perseroan lebih lanjut terhadap Waste Management
pengelolaan lingkungan adalah menangani limbah The further Corporate care to management of
industri baik internal maupun eksternal dengan the environment was to handle both internal
memanfaatkannya dalam proses produksi. or external industrial waste by using it in the
Perseroan melakukan upaya pengelolaan limbah process of production. The Corporate attempted
secara terencana, hal ini disadari oleh Perseroan to do the waste managemement based on the
bahwa masalah limbah yang dihasilkan oleh blueprint, this was realized by the Corporate that
Perseroan baik karena proses produksi maupun the problem of waste produced by the Corporate
limbah buangan berpotensi besar memberi either because of the production process or the
dampak negatif bagi kegiatan operasional disposed waste potentially giave negative impact
Perseroan. to the Corporate Operational activities.
Bentuk dan upaya Perseroan dalam menangani

limbah, yaitu dengan: The activities and the efforts of the Corporate in
1. M e n d a u r u l a n g l i m b a h ( R e c y c l e ) managing the waste were by:
untuk memanfaatkan limbah dengan 1. Recycling the waste to take advantage of
memprosesnya kembali ke proses semula it by processing it as it used to be made
melalui perlakuan fisika, kimia dan biologi. through physical, chemical, and biological
contoh Pembuatan pupuk Kompos treatment. For an example compost fertilizer
2. Pakai ulang/penggunaankembali (Reuse) manufacture.
upaya yang memungkinkan suatu limbah 2. Reusing, it was an effort that enabled the
dapat digunakan kembali tanpa perlakuan waste to be reused without going through
fisika,kimia atau biologi. contoh Oil trap (oli physical, chemical, and biological treatment.
Bekas). Example: Oil trap.
3 Pungut ulang atau ambil ulang (Recovery)
Upaya mengambil bahan bahan yang 3. Recovering, it was an effort to take materials
masih mempunyai nilai ekonomitinggi that still had high economy value from a
dari suatu limbah, kemudiandikembalikan certain kind of waste; then, be returned in
dalam proses produksi dengan atau tanpa the process of production with or with no
perlakuan fisika,kimia dan biologi. through physical, chemical, and biological
treatment.
Penggunaan Energi dan Material

Program dan kegiatan penggunaan energi Energy and Material Use
dan material yang ramah lingkungan menjadi Program and activities of energy and material
bagian dari visi dan misi Perseroan. Pelaksanaan use which was environmentally friendly became
program efisiensi pemakaian material dan parts of vision and mission of the Corporate. The
energi menjadi upaya Perseroan yang dilakukan implementation of efficiency program of Material
melalui perbaikan dan peningkatan penggunaan and energy use became the Corporate effort
sarana penunjang yang ada dalam kantor-kantor made by improving and developing the use of
Perseroan. Berbagai upaya terus dilakukan supporting facilities in offices of the Corporate.
seperti penghematan energi listrik dengan All efforts were tried like economizing power
menggunakan lampu LED dan pengaturan suhu by using LED lamps and the adjustment of Air
udara AC pada suhu normal. Conditiner temperature in Normal temperature.

659
Demikian juga dengan penggunaan material So did the use of material in operational activities
dalam kegiatan operasional Perseroan, salah of the Corporate, one of the efforts was by
satunya melakukan pengurangan pemakaian reducing the use of papers by reusing the past
kertas dengan cara pemakaian kembali kertas papers, by using the papers on the both sides and
bekas, pemakaian kertas bolak balik serta by optimizing the use of information technology
mengefektifkan penggunaan teknologi informasi as the means of communication and information
sebagai sarana komuniksi dan informasi and as the means of document delivery via
dan juga pengiriman dokumen dengan cara e-mail. The use of material for the benefit of the
penggunaan email. Penggunaan material untuk Corporate operation was always watched by the
kepentingan operasional Perseroan senantiasa Corporate to ensure that the material can be
memperhatikan bahwa material yang digunakan recycled.
sedapat mungkin dapat dilakukan daur ulang.
Perseroan juga melakukan porgram untuk The Corporate also implemented the program
mendorong efisensi energi seperti penggantian/ to encourage efficiency of energy like by
konversi batu bara dengan sampah atau limbah replacing coal with garbage or agricultural waste
pertanian seperti sekam, kulit mente, batang such as chaff, cashew nuts, stem of sorghum
shorgum dll. Atau AFR (Alternative Fuel Renewal) and etcetera. The Corporate also uses AFR
atau pemanfaatan beberapa sumber daya tidak (Alternative Fuel Renewal) or utilization of some
terpakai apakah dari output limbah industri, unused resources from industrial waste output or
maupun limbah pertanian. agricultural waste output.
Konservasi Sumber Daya Air Water Resource Conservation

Perseroan melakukan program untuk mendorong The Corporate implemented program to
penghematan dan konservasi sumber daya encourage the savings and the conservation
air, baik sebagai komitmen terkait operasi of water resources, either as the commitment
industri, perlindungan sumber air komunitas dan of w h at wa s re l at e d t o t h e i n d u s t r i a l
stakeholders serta komitmen akan peduli atas operation, protection of the community’s and
dampak pemanasan global yang tekait dengan the stakeholders’ water resource or as the
ketsersediaan sumberdaya air tersebut. commitment of concern to the impact of global
warming related to the availability of the water
resource.
Konservasi Kenaekaragaman Hayati Conservation of Biodiversity

Perseroan melakukan program untuk mendorong The Corporate implemented program to
konservasi keanekaragaman hayati berbentuk encourage conservation of diversity to protect a
melindungi habitat tertentu yang mendorong certain habitat supporting the continuity of fauna
keberlanjutan fauna maupun flora yang or flora that would impact for the chain of life.
berdampak bagi keseimbangan mata rantai
kehidupan.
Mekanisme Pengaduan Mechanism of Complaint

Masalah Lingkungan Hidup about Environmental Issues
Pe rs e ro a n s e c a ra k h u s u s m e nye d i a k a n The Corporate specially provided a medium of
sarana pengaduan untuk memudahkan dalam complaint to make it easy in delivering report
menyampaikan laporan terkait masalah related to environmental issues by calling the
lingkungan dengan menyampaikan ke nomor hotline number at (0800-1866272) or by visiting

hotline pada nomor telepon (0800-1866272) website of the Corporate (www.sementonasa.

atau melalui website Perseroan (www. co.id).
sementonasa.co.id).
Pada tahun 2016, Perseroan tidak mendapat In 2016, the Corporate did not receive complaint
laporan pengaduan yang berkaitan dengan report related to environmental issues. There
masalah lingkungan. Demikian juga tidak was no violation of legislation either, there was
ditemukan adanya pelanggaran atas peraturan no warning or sanction from the authorized party
perundang-undangan. tidak ada teguran atau related to the management of environmental
sanksi dari otoritas yang berwenang terkait issues.
masalah pengelolaan lingkungan.
Kinerja dan Penghargaan Performance and Recognition

Bidang Lingkungan Hidup in Sector of Environment
Perseroan mendapatkan penghargaan terkait The Corporate received recognitions related to
upaya-upaya yang telah dilakukan oleh Perseroan the efforts made by the Corporate in sector of
di bidang lingkungan, yaitu: environment, they were:
• Gre e n In d u s t r y Leve l 5 ( L i m a) d a r i • Green Industry Level 5 (five) from the
Kementerian Perindustrian ministry of industry
• Proper Hijau dari Kementerian Lingkungan • Green Proper from the Ministry of
Hidup dan Kehutanan Environment and Forestry
Penghargaan dan Sertifikasi Recognition and Certification

Bidang Lingkungan Hidup in Sector of Living Environment
Sertifikasi bidang lingkungan yang didapat oleh Certifications in Sector of Environment received
Perseroan yaitu: by the Corporate were:
• Sistem Manajemen Lingkungan (EMS ISO • Environmental Management System (EMS
14001:2004) dari PT Sucofindo ICS ISO 14001:2004) from PT Sucofindo ICS
Realisasi Penggunaan Realization of Budget

Anggaran Utilization
Pada tahun 2016, Perseroan mengalokasikan In 2016, the Corporate allocated the budget
dana untuk program tanggung jawab sosial of Rp10,896.9 million for the corporate social
Perusahaan bidang lingkungan sebesar Rp responsibility program in sector of environment
10.896,9 juta dengan realisasi anggaran yang with the realization of the spent budget of
telah digunakan sebesar Rp10.841 juta atau Rp10,841 million or reaches 99.49%.
mencapai 99,49%.

661
Grafik Realisasi Pengunaan Anggaran CSR Bidang Lingkungan Hidup (Dalam Ribuan)
Graph of Realization of CSR Budget Utilization in Sector of Living Environment (In Thousand)
10,896,956
10,814,058
99,49%
Anggaran Realisasi
Budget Realization
Penyaluran dana program tanggung jawab sosial Distribution of fund of the Corporate Social
perusahaan bidang lingkungan dilakukan dengan Responsibility program in sector of environment
menyalurkan sesuai pemetaan wilayah dengan was implemented by distributing based on
klasifikasi Ring I, Ring II dan Ring III. Komposisi the areal mapping with the classification of
penyaluran ke wilayah Ring 1 adalah sebesar Ring I, Ring II and Ring III. The composition of
Rp9.376,7 juta atau mencapai 87%, Ring II distribution to the area of Ring I was Rp9,376.7
sebesar Rp342,7 juta atau mencapai 3% dan Ring millian or 87%, RING II was Rp342.7 million or
III sebesar Rp1.121,7 juta atau mencapai 10% 3% and RING III was Rp1,121.7 million or 10%
dari total alokasi dana CSR. of the total CSR Budget Allocation
Grafik Realisasi Penggunaan Anggaran CSR Bidang Lingkungan Hidup Berdasarkan

Wilayah Ring (Rp)
Graph of CSR Realiztion and Utilization in Sector Living Environment Based on Ring
Area (Rp)
9,376,681,410
1,121,700,000
342,676,200
87%
10%
3%
Penyaluran Ring I Penyaluran Ring II Penyaluran Ring III

Ring I Distribution Ring II Distribution Ring III Distribution

10%
3%
87%
Penyaluran Ring I Ring I Distribution
Penyaluran Ring II Ring II Distribution
Penyaluran Ring III Ring III Distribution
Dari sisi kategori, realisasi penyaluran dana Seen from the category side, the realization of
program tanggung jawab sosial perusahaan distribution of Corporate Social Responsibility
bidang lingkungan terdiri dari berbagai Program in sector of Environment consisted of
program yaitu untuk kegiatan bencana alam, various programs for natural disaster, education,
pendidikan, kesehatan, sarana dan prasarana health, facilities, and public infrastructure,
umum, sarana ibadah, pengembangan kemitraan facilities of worship, partnership development
dan kerjasama global dalam pembangunan, and glbal cooperation in development,
pelestarian lingkungan, olah raga dan kesenian environmental conservation, sport and art and
dan kegiatan lainnya. Alokasi dana Program CSR the other activities. The largest allocation of
terbesar tahun 2016 yaitu pada kegiatan bidang 2016 CSR Program Budget was in sector of
pendidikan sebesar Rp5.764,7 juta. education that was Rp5,764.7 million.
Grafik Realisasi Pengunaan Anggaran CSR Bidang Lingkungan Hidup Berdasarkan Jenis Kegiatan (Rp ribu)
Graph of Realization of CSR Budget Utilization in Sector of Living Environment Based on the Type of
Ectivities (Rp thousand)
5,764,748
1,583,153
1,855,623
214,559
236,559
231,000
642,500
2,002
5,000
Bencana Alam Pendidikan Kesehatan Sarana & Sarana Ibadah Pengembangan Pelestarian Olahraga & Capaian
Natural Education Health Prasarana Facilities of Kemitraan & Lingkungan Keseniaan Tanggung
Disaster Umum worship Kerjasama Environmental Sport & Art Jawab Sosial
General Global dalam Conservation Lingkungan
facilities and Pembangunan Lainnya
infrastructure Partnership Achievement
Program & Global of other CSR
Cooperation
in the national
development

663

Pengembangan Sosial dan Kemasyarakatan
Corporate Social Responsibility in Sector of Social
and Community Development
Kebijakan Bidang Policy in Sector of
Pengembangan Sosial dan Social and Community
Kemasyarakatan Development
Untuk mewujudkan kesejahteraan masyarakat In order to realize the society’s prosperity
dan menciptakan hubungan yang harmonis and create harmonic relationship with the
dengan pemangku kepentingan, Perseroan stakeholders, the Corporate decided to
bertekad untuk melaksanakan tanggung jawab implement the sustainable Environmental
sosial dan lingkungan yang berkelanjutan. and Social Responsibility. It had become the
Menjadi kebijakan dan komitmen Perseroan Corporate policy and commitment to implement
untuk melakukan pengembangan sosial Social Community Development based on the
kemasyarakatan dengan mendasarkan diri pada applicable legislation and the other regulations or
peraturan perundang-undangan yang berlaku the best practices related to Social Community
serta peraturan lainnya atau praktik-praktik Development where the Corporate operated.
terbaik yang terkait dengan pengembangan sosial
kemasyarakatan dimana Perseroan beroperasi.
Secara khusus kebijakan terkait dengan Specially, the policy related to Social Community
pengembangan sosial kemasyarakatan yang Development assigned by the Corporate referred
ditetapkan oleh Perseroan antara lain mengacu to the regulation of national ministry of State-
kepada Peraturan Menteri Negara Badan Usaha Owned Enterprises No.05/MBU/2007 on 27th
Milik Negara No. 05/MBU/2007 tanggal 27 of April 2007 about Partnership Program of
April 2007 tentang Program Kemitraan Badan State-Owned Enterprises with Micro Business
Usaha Milik Negara Dengan Usaha Kecil Dan and Program of Community Development
Program Bina Lingkungan (PKBL) yang telah which had been changed by the regulation of
diubah dengan Peraturan Menteri Negara Badan minister of State-Owned Enterprises No: PER-
Usaha Milik Negara No: PER-09/ MBU/07/2015 09/MBU/07/2015 on 3rd of July 2015 about
tanggal 3 Juli 2015 tentang Program Kemitraan Partnership Program and the State-Owned
dan Program Bina Lingkungan Badan Usaha Milik Enterprises’ Community Development Program.
Negara.
Perseroan juga membuat kebijakan/ Standar The Corporate also assigned policy/ Standard
dan Prosedur No. 13.2.0/P/11 yang mengatur and Procedure regulating the implementation
pelaksanaan Program Kemitraan dan Program of Partnership and Community Development
Bina Lingkungan Sesuai Permen 05/MBU/2007. Program regulated in Directors’ Decision 05/
MBU/2017.

Program Kemitraan dan Partnership and Community

Bina Lingkungan Development Program
Pe r s e ro a n m e l a k u k a n p e m b i n a a n g u n a The Corporporate conducted development/
menciptakan kemandirian ekonomi dan coaching to create independence in economy
meningkatkan taraf hidup masyarakat melalui and to improve the standard of the society’s
bidang pendidikan, kesehatan masyarakat, living though sectors of education, public health,
keagamaan, sarana dan prasarana umum, religion, facilities and general infrastructure, aid
bantuan korban bencana alam serta pembinaan for victims of natural disaster and community
masyarakat. development.
Sumber anggaran dana untuk program Kemitraan The source of Fund for partnership and
dan Bina Lingkungan menggunakan anggaran Community Develoment Program was from the
Perseroan dari penyisihan laba bersih setelah Corporate budget earned from the allowance
pajak yang ditetapkan dalam RUPS. of the net profit after tax assigned in General
Meeting of Shareholders.
Realisasi Pengunaan Anggaran Realization of Utilization of

Program Kemitraan Partnership Program Budget
Dalam menjalankan program kemitraan, In implementing the partnership program, the
Perseroan berfokus pada pengembangan Corporate focused on the development of the
kemandirian ekonomi masyarakat sekitar yang local community’s economic independence
dilakukan melalui pembinaan usaha mikro yang which was implemented through developing
merupakan mitra binaan Perseroan. Sasaran micro business members who were the
pembinaan tersebut adalah mengembangkan developed partners of the Corporate. The goals
jiwa kewirausahaan, bisnis lokal dan dukungan of this development were developing spirit of
pemasaran atas usaha bisnis mitra binaan entrepreneurship, local business and marketing
tersebut. Total biaya yang disalurkan pada tahun support on the business ventures of those
2016 adalah sebesar Rp12.700 juta dengan developed partners. The total budget distributed
realisasi anggaran mencapai Rp12.709 juta atau in 2016 was Rp12,700 million with the realization
mencapai 100,07%. of budget was Rp12,709 million or 100.07%.
Beragam kegiatan yang dilakukan oleh Various activities implemented by the Corporate
Perseroan sepanjang tahun 2016 diantaranya along 2016 were the development of home
p e n ge m b a n g a n i n d u s t r i r u m a h t a n g g a , industry such as restaurant, Fish abon production,
seperti rumah makan, pembuatan abon ikan, clothes convection, household furniture, broiler
konveksi pakaian, mebel rumah tangga, industri or layer chicken farm industry and fishery
peternakan ayam potong maupun petelur dan industry of milkfish ponds and etcetera.
industri perikanan tambak ikan bandeng dll.

665
Grafik Realisasi Pengunaan Anggaran CSR Bidang Pengembangan Sosial dan Kemasyarakatan
(Rp Ribu)
Graph of Realization of CSR Budget Utization in Sector of Social and Community Development
(Rp Thousand)
12,700,000
12,709,000
100,07% 92,45%
Efektifitas
Efectivity
80,67%
Kolektibilitas
Collectibility
Anggaran Realisasi
Budget Realization
Selain melakukan kegiatan penyaluran, In addition to implementing distribution

Perseroan melalui Departemen CSR & Umum activities, the Corporate through CSR &
juga melakukan monitoring untuk melihat General Department did monitoring to see
sejauhmana efektifitas atas dana yang the effectiveness of the distributed fund to
disalurkan kepada mitra binaan. Perseroan juga the developed members. The Corporate also
menyelenggaraan pelatihan kepada mitra binaan organized training for the developed partners
disamping mengikutsertakan dalam kegiatan in addition to engaging them in show events as
pameran sebagai bentuk dukungan kepada mitra the supporting act for the developed partners,
usaha untuk dapat tumbuh berkembang bersama so they could grow as well as the Corporate did.
Perseroan.
Alokasi dana Program Kemitraan disalurkan The allocation of Budget of the Partnership
sesuai pemetaan wilayah dengan klasifikasi Ring Program is distributed based on the areal mapping
I, Ring II dan Ring III. Komposisi penyaluran ke with the classification below: Ring I, Ring II and
wilayah Ring I sebesar Rp4.516 juta untuk 195 Ring III. The composition of distribution to Ring I
mitra usaha, Ring II sebesar Rp6.648 juta untuk is Rp4,516 million for 195 business partners, Ring
277 mitra usaha dan Ring III sebesar Rp1.545 juta II is Rp6,648 milion for 277 business partners
dengan jumlah mitra sebanyak 87 mitra usaha. and Ring III is Rp1,545 million with the number
of partners of 87 business partners.

Grafik Realisasi Pengunaan Anggaran Program Kemitraan Berdasarkan Penyaluran Wilayah

(Ring) - (Rp ribu)
Graph of Realization of Partnership Program Utilization Based on the Areal Distribution (Ring)
(Rp thousand)
4,516,000
6,648,000
1,545,000
277
195
87

Dana Mitra
Fund Partner
Dari sisi penerima, unit usaha mitra binaanyang From the receivers’ side, the developed partners’
menerima alokasi dana melalui Program business unit that received the allocation of
Kemitraan Tahun 2016 adalah berjumlah fund through Partnership Program of 2016 was
559 Mitra Binaan, yang terdiri dari berbagai 559 developed partners,that consisted of some
unit usaha yang bergerak dalam bidang business units moving in sectors of industry,
industri, perdagangan, peternakan, perikanan, trading, farm, fishery, mining, services and
pertambangan, jasa dan lainnya. Alokasi dana etcetera. The largest allocation of Fund of the
Program Kemitraan terbesar pada tahun 2016 Partnership Program in 2016 was in business
yaitu pada kategori unit usaha yang bergerak unit moving in sector of trading, that was 409
dalam bidang perdagangan yaitu sebanyak 409 developed partners.
mitra binaan.

667
Grafik Realisasi Pengunaan Anggaran Program Kemitraan Berdasarkan

Jenis Usaha Mitra Binaan (Rp ribu)
Graph of Realization the Partnership Program Budget Untilization Based on Type of the
Developed Partners’ Business (Rp thousand)
9,519,000
1,840,000
345,000
425,000
540,000
20,000
20,000
409
83
26
20 19 1 1
Industri Perdagangan Peternakan Perikanan Pertambangan Jasa Lain-Lainya

Industry Trade Animal Fishery Coal Service Others
Husbandry
Nilai Unit
Value
36%
12%
52%
Penyaluran Ring I Ring I distribution
Penyaluran Ring II Ring II distribution
Penyaluran Ring II Ring III distribution

Realisasi Penggunaan Realization of the

Anggaran Program Bina Community Development
Lingkungan Program Budget Utilization
Program Bina Lingkungan ( B L ) m e r u p a k a n Community Development Program is a
program pemberdayaan masyarakat oleh community empowerment program by the
Perseroan melalui pemberian berbagai bentuk Corporate by giving various kinds of aids to
bantuan untuk peningkatan kesejahteraan increase the local community prosperity.
masyarakat sekitar.
Tujuan utama program ini adalah terwujudnya The main purpose of this program is the realization
pemberdayaan masyarakat melalui kegiatan of the community empowerment through
yang berdampak pada peningkatan kualitas activities that impact on the enhancement of
kehidupan sosial, kebudayaan, keagamaan the social life, cultural, religious quality and
dan kesejahteraan sosial. Masyarakat yang social prosperity. The people around the area of
ada disekitar wilayah Perseroan merupakan the Corporate are very important Stakeholders.
pemangku kepentingan yang sangat penting. There are some groups of society who are in an
Didalamnya terdapat kelompok- kelompok unlucky position. In order to increase the social
masyarakat yang berada di posisi yang kurang economy, the Corporate made a program of the
beruntung. untuk meningkatkan ekonomi sosial, local community empowerment, in which this
Perseroan membuat program pemberdayaan program is a real proof that the Corporate is a
masyarakat sekitar, dimana program ini part of society.
merupakan wujud nyata bahwa Perseroan
merupakan bagian dari masyarakat.
Pada tahun 2016, Melalui Program Bina In 2016, through Program of Community
Lingkungan Perseroan telah berupaya untuk Development the Corporate gave all efforts to
memberdayakan masyarakat sekitar dengan empower the local community by implementing
melaksanakan beberapa kegiatan diantaranya some events, some of them were:
sebagai berikut:
• Penyediaan Sarana • Providing Facilities
Kegiatan ini bertujuan untuk meningkatkan This activity was aimed to increase the
pemenuhan kebutuhan hidup dan kualitas fulfillment of life needs and the social life
hidup masyarakat. Kegiatan ini meliputi quality. This activity covered the means
sarana peningkatan produksi pertanian, of agricultural production improvement,
penyediaan air bersih dan WC umum clean water supply and public toilet at nine
di sembilan desa, perbaikan jembatan, villages, bridge repair, damaged road repair
perbaikan jalan rusak di desa lingkar, at Lingkar village, program of clean river,
program kali bersih, penataan taman kota arrangement of the city park and street
dan penerangan jalan sekitar pabrik dan lighting around the factory and harbor.
pelabuhan.
• Keagamaan • Religion
Program ini berfungsi untuk membangun This program functions to develop society,
masyarakat yang bermoral dan berkarakter. so they have high moral and strong character.
Kegiatan ini mencakup pembangunan This activity covered physical construction
dan perbaikan fisik mssjid di desa lingkar, and repair of mosque at Lingkar village,
aktif berpartisipasi pada kegiatan hari participating actively in religious feast days,
besar keagamaan, memberikan bantuan giving support of honorarium for Islamic
honor bagi guru mengaji serta imam teachers and leaders of prayer of mosques,
masjid, memakmurkan panti asuhan, dan helping orphanages, and giving support of
memberikan bantuan semen untuk sarana cement to the aother facilities of worship.
ibadah lainnya.

669
• Pendidikan • Education
Program ini bertujuan untuk meningkatkan This program is aimed to improve the
daya saing masyarakat melalui berbagai society’s competitiveness through various
kegiatan aktif. Program-program terarah active events. The directed programs
yang dilaksanakan Perseroan antara lain which were implemented by the Corporate
bantuan sarana pendidikan, pemberian were support for facilities of education,
beasiswa, kegiatan olah raga dan seni, scholarship support, sport and art activities/
marching band, penyuluhan, pembekalan events, marching band, counseling, briefing
pendidikan usia dini serta pendirian taman for students of early childhood education
bacaan masyarakat. and founding community reading park.
• Bantuan Bencana Alam • Aids for Natural Disaster
Berbagai kegiatan dalam mengatasi bencana Some activities for resolving natural
alam, seperti banjir, kebakaran dan angin disaster like flood, wildfire and tornado that
puting beliung yang terjadi di berbagai happened in many aras. Those activities
wilayah. Kegiatan-kegiatan tersebut covered providing the life primary needs
meliputi penyediaan kebutuhan pokok and aid of building material.
hidup dan bantuan bahan bangunan.
• Pelestarian Lingkungan • Environmental Conservation
Bentuk kepedulian Perseroan dalam The proof of the Corporate’s concern in
menjaga kelestrarian alam untuk concerving nature to overcome the impacts
menanggulangi efek pemanagasan global, of global warming were planting trees, using
antara lain melakukan penanaman pohon, biomass for alternative fuel, conserving
memanfaatkan biomassa sebagai bahan plants of mangroves around the beach of
bakar alternatif, pelestarian tanaman bakau Biringkassi Port and utilizing area of old clay
di sekitar pantai Pelabuhan Biringkassi dan mining as a clean water shelter for many
memanfaatkan lahan bekas tambang tanah kinds of positive needs.
liat sebagai penampungan air bersih untuk
berbagai keperluan positif.
Untuk mewujudkan kegiatan tersebut, In order to realize that activity, the
Perseroan mengalokasikan dana untuk Corporate allocated fund of Rp5,000 million
Program Bina Lingkungan Tahun 2016 for Environmental Development Program of
yaitu sebesar Rp5.000 juta dengan realisasi 2016 with the budget realization of Rp4,969
anggaran mencapai Rp4.969 juta atau million of 99.38%.
mencapai 99,38%.
Grafik Realisasi Pengunaan Anggaran Program Bina Lingkungan (Rp ribu)

Graph of Realization of Community Development Budget Utilization (Rp thousand)
5,000,000
4,969,030
99,38%
Anggaran Realisasi
Budget Realization

Penyaluran dana program Bina Lingkungan Fund distribution of Community Development

dilakukan dengan menyalurkan sesuai pemetaan Program was made by distributing based on the
wilayah dengan klasifikasi Ring I, Ring II dan areal mapping with the classifications of Ring I,
Ring III. Komposisi penyaluran ke wilayah Ring 1 Ring II, Ring III. The composition of distribution
adalah sebesar Rp4.533 juta atau mencapai 91%, to area of Ring I was Rp4.533 million or 91%,
Ring II sebesar Rp36,6 juta atau mencapai 1% Ring II was Rp36.6 million or 1% and Ring III was
dan Ring III sebesar Rp399 juta atau mencapai Rp399 million or 8% of the total distributed fund
8% dari total penyaluran dana Program Bina of Community Development Program.
Lingkungan.
Grafik Realisasi Pengunaan Anggaran Program Bina Lingkungan Berdasarkan Penyaluran

Wilayah (Ring) (Rp rupiah)
Graph of Realization of Community Development Program Budget Based on the Areal
Distribution (Ring) (Rp thousand)
4,533,499,689
399,000,000
36,579,900
91%
8%
1%

Dari sisi kategori, realisasi penyaluran dana Seen from the side of chategory, the realization
Program Bina Lingkungan adalah terdiri dari of community development program budget
berbagai bidang yaitu untuk kegiatan bencana distribution consisted of many sectors, they
alam, pendidikan, kesehatan, sarana dan were distribution for activities of natural disaster,
prasarana umum, sarana ibadah, pelestarian education, health, means and infrastructure,
lingkungan, sosial kemasyarakatan, pemagangan facilities of worship, environmental conservation,
dan pemasaran serta bentuk lainnya terkait social community, apprenticeship and marketing
upaya peningkatan kapasitas mitra binaan. and the other kinds of distribution related to
Alokasi dana Program Bina Lingkungan terbesar efforts to increase capacity of the fostered
pada tahun 2016 yaitu pada kategori atau bidang partners. The largest allocation of the Community
kegiatan penyediaan sarana dan prasarana yaitu Development Program Budget was in 2016
sebanya Rp1.622 juta. that was in chategory or in sector of activities
providing facilities and infrastructure of Rp1,622
million.

671
Grafik Realisasi Pengunaan Anggaran Program Bina Lingkungan Berdasarkan Jenis

Kegiatan (Rp ribu)
Graph of Realization of Community Development Program Budget Based on Types of
Activities (Rp thousand)
1,047,420
1,102,166
1,622,117
175,000
891,760
18,076
52,630
59,861
Bencana Alam Pendidikan Kesehatan Sarana & Sarana Ibadah Pelestarian Sosial Pendidikan
Natural Education Health Prasarana Facilities of Lingkungan Kemasyarakantan pemagangan,
Disaster Umum worship Environmental dalam Rangka pemasaran, dan
General Conservation Pengentasan bentuk lain terkait
facilities and Kemiskinan upaya peningkatan
infrastructure Social to reduce kapasitas mitra binaan
Poverty Apprenticeship,
marketing, and other
forms of education
related to capacity
building of the
targeted partners
Tanggung Jawab Sosial Perusahaan

Bidang Ketenagakerjaan, Kesehatan dan
Keselamatan Kerja
Corporate Social Responsibility in Sector of
Employment, Health and Work Safety
Kebijakan Bidang Policy in Sectors of

Ketenagakerjaan, Kesehatan Employment, Health and
dan Keselamatan Kerja Work Safety
Perseroan mengembangkan kebijakan sumber The Corporate developed the human resource
daya manusia berdasarkan nilai-nilai keterbukaan policy based on open and impartial values by

dan adil dengan menempatkan pengelolaan placing the human resource management which
sumber daya manusia dilakukan secara profesional was made professionally in order to increase the
sehingga dapat meningkatkan kinerja bisnis long-term and continuous business performance.
dalam jangka panjang dan berkesinambungan. The policy and the procedure of the human
Kebijakan dan prosedur manajemen sumber daya resource management, like he procedure of
manusia, seperti prosedur rekrutmen, promosi, recruitment, promotion, demotion, mutation
demosi, mutasi maupun reward and punishment, or reward and punishment, implementation of
pelaksanaan pendidikan dan pelatihan bagi education and training for the employees were
karyawan dilaksanakan secara konsisten sesuai implemented consistently and in accordance
dengan ketentuan yang berlaku. with the applicable provision.
Dalam melaksanakan pengelolaan bidang In the manpower management implementation,

ketenagakerjaan, Perseroan mengacu kepada the Corporate referred to the Constitution
Undang Undang No. 13 tahun 2003 tentang No.13. 2003 concerning employment and the
Ketenagakerjaan serta kebijakan lainnya terkait other policy related to manpower and industrial
ketenagakerjaan dan hubungan industrial. relationship.
Untuk menjaga hubungan yang harmonis To keep a harmonic relationship with the
dengan karyawan, Perseroan mendukung dan employees, the Corporate supported and
memfasilitasi keberadaan Serikat Pekerja dalam facilitated the existence of the Labor Union
menjembatani hubungan antara karyawan in order to bridge the relationship between
dengan Perseroan khususnya terkait dengan the employees and the Corporate especially
hubungan industril yang timbul. what was related to industrial relationship that
appeared.
M e n j a d i Ke b i j a k a n Pe r s e ro a n d e n g a n It had become the Corporate’s policy to

mengutamakan aspek keselamatan dan prioritize aspects of safety and health for the
kesehatan bagi seluruh karyawan dalam whole employees in performing operational
menjalankan aktivitas operasional. Aspek activities. Aspects of work safety and health in
keselamatan dan kesehatan kerja (K3) di the Corporate were necessary and became the
Perseroan merupakan suatu keharusan dan commitment of the Corporate overall in which
menjadi komitmen Perseroan secara menyeluruh the management of work safety and health
dimana Manajemen K3 diintegrasikan dalam was integrated in the system of the Corporate
sistem manajemen Perseroan. K3 terus management. Work safety and health were
dibudayakan dalam diri setiap karyawan melalui always civilized in each employee through many
berbagai program, mulai pelaksanaan bulan K3, programs that began from the implementation
hingga pelatihan orientasi K3 calon karyawan of the Work safety and health month, until the
baru, disamping itu penerapan prinsip 5R orientation training of Work safety and health for
merupakan keharusan bagi setiap unit kerja. the new employees, in additions the application
of 5R principles was necessary for every unit of
work.
Sejak tahun 2001, Perseroan telah menerapkan Since 2001, the Corporate has been applying the
Sistem Manajemen Keselamatan dan Kesehatan system of Safety and Health Work Management
Kerja (SMK3) guna menciptakan kondisi to create a safe, healthy condition of work
lingkungan kerja yang aman, sehat dan sejahtera, environment, free from accidents and pollution
bebas dari kecelakaan dan pencemaran serta and diseases caused by work. The Corporate
penyakit akibat kerja. Perseroan memperoleh gained recognition in the System of Work Safety
pengakuan dalam penerapan Sistem Manajemen and Health Management which was international
Keselamatan dan Kesehatan Kerja (SMK3) yang standard in 2009.
bertaraf internasional pada tahun 2009.
Perseroan juga mendapatkan sertifikat OHSAS The Corporate also gained certificate of OHSAS
18001 yang merupakan wujud dari komitmen 18001 that was a commitment of the Corporate
Perseroan dalam menciptakan kondisi lingkungan in creating a safe, healthy condition of work

673
kerja yang aman, sehat, bebas dari kecelakaan dan environment and free from accidents and
pencemaran, serta penyakit akibat kerja sehingga pollution and diseases caused by work, so the
keselamatan dan kesehatan karyawan tetap employees’ safety and health remained assured,
terjamin, dan diakui oleh dunia internasional. and was recognized by international countries.
Program dan Realisasi Program and Realization

Kegiatan Bidang of Activities in Sectors of
Ketenagakerjaan, Kesehatan Manpower, Work Health
dan Keselamatan Kerja and Safety
Dalam mencapai target dan produktivitas yang In gaining the maximum target and productivity,
optimal, Perseroan telah menciptakan lingkungan the Corporate had created a safe, comfortable
kerja yang aman, nyaman dan sehat. Untuk itu, and healthy work environment. Therefore, the
Perseroan telah melakukan penerapan Sistem Corporate had applied the system of Work Safety
Manajemen K3. and Health Management.
Tanggung jawab sosial Perseroan terkait The Corporate Social Responsibility related
kegiatan ketenagakerjaan dan K3 yaitu dilakukan to manpower and Work Safety and Health
identifikasi potensi bahaya, menilai tingkat activities were identifying danger potention,
risiko, menetapkan upaya pengendaliannya marking risk level, determining efforts to control
melalui program dan melaksanakan program through program and implementing the program
yang telah disusun oleh setiap unit kerja di arranged by every unit of work in the Corporate.
Perseroan. Secara periodik, dilakukan evaluasi Periodically, evaluation on the implementation of
terhadap penerapan program untuk memastikan the program was made to ensure the effectivity
efektivitas penurunan risiko bahaya telah of dabger risk decrease had been matching with
sesuai dengan rencana yang digunakan sebagai the plan used to input the data in determining
input data dalam menetapkan langkah-langkah the further improvement steps.
perbaikan selanjutnya.
Perseroan membentuk struktur organisasi The corporate established a Work Safety and
Keselamatan dan Kesehatan Kerja (K3) dan Health Organizational Structure and conducted
melakukan rapat koordinasi rutin untuk regular coordination meeting to collect and
menghimpun dan mengolah segala data dan manage all data and or all about Work Safety and
atau permasalahan K3, dan memformulasikan Health and formulated solution in order to give
solusi dalam rangka memberikan saran dan suggestion and consideration to the management
pertimbangan kepada manajemen yang berkaitan related to all about Work Safety and Health.
dengan masalah K3.
Perseroan menjalankan program-program The Corporate executed the Work Safety

Keselamatan dan Kesehatan Kerja (K3), yaitu and Health Programs, it was by providing
dengan menyediakan panduan pemberitahuan the notice guidelines of dangerous situation
keadaan bahaya yang ditempel di setiap lokasi which was sticked at every location of work,
kerja, tersedianya alat keselamatan kerja, alat assuring the availability of tool of work safety,
pemadam api ringan di setiap ruangan, terdapat providing light fire extinguishers in every room,
jalur evakuasi dan titik kumpul (assembly providing fascia evacuation and assembly point
point) jika terjadi kejadian luar biasa (bencana), if there is an extraordinary incident (disaster),
adanya security access sebelum memasuki providing security access before entering the
gedung tersedianya APD, Pelatihan Pencegahan building, providing APD, Training of Fire Hazard
dan Penanggulangan Bahaya Kebakaran, Prevention and Management, Health Insurance

Asuransi Kesehatan bagi pekerja dll. Demikian for the workers and etcetera. Maintenance and
juga dilakukan perawatan dan pemeriksaan check were made periodically on the building
secara berkala terhadap bangunan dan fasilitas and the other facilities of work.
kerja lainnya.
Untuk mencegah dan mengurangi kemungkinan To prevent and reduce the probability of work
terjadinya kecelakaan kerja Perusahaan accident, the Corporate applied Safety Induction
menerapkan Safety Induction yang dilakukan that was done in every meeting of internal party
pada setiap rapat internal maupun dengan or with the external party. The Corporate was
pihak eksternal. Perseroan senantiasa menjaga always careful, so the work accident caused by
untuk tidak terjadi kecelakaan kerja yang lack of adequate tool of work safety and health
diakibatkan oleh tidak tersedianya sarana dan did not happen.
prasarana K3 yang memadai.
Pada tahun 2016 tidak ada data kecelakaan In 2016, there were no data of work accident.
kerja baik ringan, berat maupun meninggal Neither minor accident nor serious accident
sebagaimana dijelaskan dalam tabel sebagai nor accident causing fatalities happened as it is
berikut: explained in the table below:
Kecelakaan Kerja
Tahun Work Accident
Year Ringan Berat Meninggal Dunia
Minor Serious Fatalities
2014 1 2 0
2015 6 4 1
2016 5 0 0
Pe rs e ro a n m e n g u t a m a k a n u p aya - u p aya The Corporate prioritized preventive measures in

preventif dalam rangka mencegah terjadinya order to prevent the accident in the work place.
kecelakaan di tempat kerja. Oleh karena itu, Therefore, the Corporate made an evaluation
Perseroan melakukan evaluasi secara berkala periodically on all facilities including the
terhadap semua sarana termasuk sumber daya, resource, tool and system of detection to ensure
peralatan dan sistem deteksi untuk memastikan the readiness in facing the probability of work
ke s i a p a n nya d a l a m m e n g h a d a p i s e t i a p accident.
kemungkinan terjadinya kecelakaan kerja.
Perseroan juga secara rutin setiap 1 (satu) tahun The Corporate also has medical check up
sekali mengadakan medical check up bagi seluruh regularly every 1 (one) year for all employees as a
karyawan sebagai bentuk perlindungan terhadap protection of the employees’ health.
kesehatan karyawan.
Pelatihan K3 Bagi Work Safety and Health

Karyawan Training for Employees
Kejadian kecelakaan kerja serius atau berakibat The incident of serious work accident or accident
kehilangan jam kerja mendorong Perseroan untuk that caused the loss of office hours encouraged
terus melakukan berbagai program pelatihan the Corporate to keep doing various programs

675
terkait dengan pengelolaan keselamatan dan related to management of employees’ work

kesehatan kerja karyawan. Hal ini dilakukan safety and health. This was made to help the
untuk membantu karyawan beserta keluarganya employees and their family prevent the accident.
mencegah terjadinya kecelakaan.
Jenis pelatihan yang dilaksanakan antara lain: Types of implemented training were:a
• Sertifikasi Ahli K3 umum • Expert Certification of the General Work
Safety and Health
• Sertifikasi Ahli K3 Listrik • Expert Certification of Electrical Work
Safety and Health
Kampanye/Sosialisasi K3 Campaign/ Socialization of

Work Safety and Health
Perseroan melakukan proram kampanye The Corporate made programs of Campaign for
K3 untuk membangun kesadaran karyawan Work Safety and Health to build the employees’
akan pentingnya penerapan K3 dalam setiap awareness about the importance of Work Safety
pekerjaan. antara lain melalui: and Health Implementation in every kind of
work. They were:
• Pemasangan slogan-slogan dan rambu– • Setting-up of slogans and signs of Work
rambu K3. Safety and Health
• Pemasangan leaflet, banner dan spanduk • Setting-up of the leaflet, banner and
spanduk
Hak dan Kewajiban Rights and Obligation of

Karyawan Employees
Perseroan menjamin hak dan kewajiban setiap The Corporate guaranteed the rights and the
karyawan dengan memperhatikan sebagai obligation of every employee by paying attention
berikut: to the following matters:
• Setiap karyawan yang bekerja berhak • Every employee who works has rights to get
mendapatkan BPJS Ketenagakerjaan untuk BPJS of Employment for work security
keselamatan kerja. • The employees must be taught knowledge
• Karyawan wajib diberikan pengetahuan K3 about Work Safety and Health through
melalui berbagai forum. various forums
• Setiap karyawan proyek wajib dibekali • Every project employee must be given
peralatan Alat Pelindung Diri (APD) personal protection equipment
Sebagai bentuk komitmen penerapan Sistem As the commitment to implement the System
Manajemen K3, Perseroan mendapat dan of Work Safety and Health Management, the
mempertahankan sertifikat Bendera Emas dari Corporate got and maintained the certification
Kementrian Tenaga Kerja Republik Indonesia. of Golden Flag from the Ministry of Manpower
of Republic of Idonesia.

Fasilitas Tanggap Darurat Fasilities of Emergency

Response
Se b a g a i b a g i a n d a r i p e n e ra p a n Si s te m It was a part of the consistent Implementation
Manajemen K3 dan Lingkungan secara konsisten, of Work Safety and Health and Environmental
salah satunya yaitu menyediakan fasilitas Management System, which provided facilities
tanggap darurat terutama untuk mengantisipasi of emergency response especially to anticipate
bila terjadi keadaan darurat di lingkungan an emergency situation around the Corporate.
Perseroan. Dalam pelaksanaannya Perseroan In the implementation, the Corporate made
melakukan identifikasi potensi keadaan darurat identification to the potention of emergency
termasuk mengidentifikasi terhadap kesiapan situation including identifying the readiness of
Perseroan terkait sumber daya manusia, sarana the Corporate related to the human resources,
dan prasarana dalam menghadapi setiap potensi facilities and infrastructure to encounter any
yang mungkin timbul. potention that might appear.
Pelaksanaan keadaan darurat dilakukan sesuai Implementation of emergency is carried out

dengan SOP yang berlaku sesuai dengan in accordance with applicable SOP of OSH
Sistem Manajemen K3 dan Lingkungan. Dalam and Environmental Management System. In
praktiknya Perseroan menyediakan kebutuhan practice, the Company provides emergency
fasilitas tanggap darurat, membentuk organisasi response facilities, establishes emergency
tanggap darurat, membuat rambu-rambu, response organizations, makes signs, evacuation
jalur evakuasi dan tempat titik berkumpul routes and gather points including training and
termasuk memberi pelatihan dan simulasi dalam simulation in the face of potential emergencies.
menghadapi potensi keadaan darurat.
Peningkatan Kompetensi Employee Competency

Karyawan Improvement
Komitmen Perseroan dalam pengembangan The commitment of the Corporate to make human
dan peningkatan kualitas sumberdaya manusia resource quality development and improvement
dilakukan untuk memperluas kesempatan bagi was made to expand the opportunity for the
karyawan untuk mengembangkan kompetensi employees to develop the competency in various
dalam berbagai bentuk program pendidikan dan kinds of educational and training programs.
pelatihan.
Program pendidikan dan pelatihan diberikan The Educational and Training Program was given
kepada karyawan bertujuan untuk meningkatkan to the employees to enhance the knowledge
knowledge and skill dalam rangka meningkatkan and skill in order to increase the employees’
efektivitas kinerja karyawan, dimana performance effectiveness, in which the
pelaksanaannya dilakukan secara sistematis dan implementation was made systematically and in
terfokus. Perseroan juga membuat rencana kerja focus. The Corporate also made a work plan of
pelatihan setiap tahunnya, dan setiap pekerja training annually, and every worker has the same
mempunyai kesempatan yang sama untuk opportunity to follow the training.
mengikuti pelatihan.
Dalam pelaksanaannya, program Peningkatan In the implementation, the program for

Kompetensi di Perseroan dilaksanakan dalam improving the competency in the Corporate
beberapa kategori, yaitu pelatihan dalam bentuk was implemented in some categories, they were
in house training, ex house training, program in house training, ex-house training, employee

677
pendidikan karyawan melalui pelatihan- education program via trainings along the
pelatihan sepanjang tahun, studi banding dan year, comparative study and learning task.The
tugas belajar. Pelatihan–pelatihan sepanjang trainings throughout 2016 covered leadership
tahun 2016 meliputi pelatihan kepemimpinan, training, competency development, position and
pengembangan kompetensi, jabatan dan lain etcetera had gone on for 68.090,5 mandays.
sebagainya berlangsung selama 68.090,5
mandays.
Persamaan Kesempatan Equality in Work

Kerja dan Kesetaraan Opportunity and Gender
Gender Equality
Menjadi komitmen dan kebijakan Perseroan It becomes commitment and policy of the
dalam memberi kesempatan kerja yang sama dan Corporate in giving an equal work opportunity
kesetaraan gender bagi semua karyawan dengan and gender equality for all employees by referring
mengacu pada peraturan perundang-undangan to the applicable legislation and policy of the
dan kebijakan Perseroan yang berlaku. Corporate.
Perseroan melakukan pemenuhan kebutuhan The Corporate fulfilled the labor needs in a
t e n a g a ke r j a s e c a r a t e re n c a n a u n t u k planned way to ensure the availability of labors
m e m a s t i k a n ket e rs e d i a a n t e n a g a ke r j a based on the needs and to make regeneration
sesuai dengan kebutuhan dan sebagai proses in order to keep the continuity of the Corporate
kaderisasi tenaga kerja dalam rangka menjaga business activities. All the more the Corporate
kesinambungan kegiatan usaha Perusahaan. Apa now is focusing on the improvement of the
lagi saat ini Perseroan fokus pada peningkatan employees’ professionalism, regeneration and
profesionalisme karyawan, regenerasi dan implementation of management system of
penerapan sistem manajemen SDM berbasis competency base human resources. To anticipate
kompetensi. Untuk mengantisipasi banyaknya the large number of employees who are entering
karyawan yang memasuki masa pensiun. age of retirement, the Corporate has arranged
Perseroan telah menyusun sistem manajemen a knowledge management system and has
pengetahuan (knowledge management) dan conducted recruitment for new employees.
melakukan rekrutmen karyawan baru.
Dalam pelaksanaannya penerimaan tenaga In the implementation, the reception of the

kerja, perencanaan dan pengembangan karir labors, planning and career development,
baik promosi, mutasi dilakukan melalui proses either promotion or mutation, were made by a
seleksi yang transparan dan obyektif. Demikian transparant and objective selection process. So
juga terkait dengan remunerasi, pengembangan was what was related to remuneration, capacity
kapasitas serta pemamfaatan fasilitas dan development and facility the other utilization,
manfaat lainnya, Perseroan tidak melakukan the Corporate did not discriminate by selecting
diskriminasi dalam proses tersebut dengan cara based on ethnic groups, religion, rac, gender and
membedakan latar belakang suku, agama, ras, the other sorts of things.
gender dan hal lainnya.

Remunerasi Karyawan Employee Remuneration

Perseroan memberikan remunerasi kepada The Corporate gave remuneration to each
setiap karyawan sesuai ketentuan Perseroan dan employee based on the provision of the Corporate
peraturan perundang-undangan yang berlaku. and the applicable legislation. The Corporate
Sistem remunerasi Perseroan telah mematuhi Remuneration System had conformed the wage
ketentuan Upah Tenaga Kerja yang berlaku di provisions of labors applied in Indonesia.
Indonesia.
Besaran gaji karyawan baru Perseroan berada The salary of the Corporate’s new employees
di atas standar Upah Minimum yang berlaku was up to the standard of the minimum wage
di wilayah operasional Perseroan di Sulawesi applied in the operational area of the Corporate
Selatan. in South Sulawesi.
Tabel Rasio Gaji Tertinggi dan Terendah

Table of the Highest and the lowest Salary Ratio
No. Uraian Rasio
1 Gaji Karyawan tertinggi dan terendah The Employees’ highest and lowest salary 10,25
2 Gaji Direksi tertinggi dan terendah The Directors’ highest and lowest salary 1,11
3 Gaji Komisaris tertinggi dan terendah The Commissioners’ highest and lowest
1,11
salary
Mekanisme Pengaduan Complaint Mechanism of

Masalah Ketenagakerjaan Labor issues
Perseroan menyediakan berbagai macam sarana The Corporate provided many kinds of facilities
yang memungkinkan karyawan melaporkan that enabled the employees to report the issues
permasalahan ketenagakerjaan di lingkungan of labors in environment of the Corporate such
Perseroan diantaranya menyediakan kotak as providing special box to accommodate the
khusus (kotak saran) untuk menampung aspirasi employees’ aspiration. In order to solve problems
karyawan. Untuk lebih efektif pelaksanaan of labors more effectively, the Corporate also
masalah ketenagakerjaan, Perseroan juga communicated with the labor union and the
melakukan komunikasi dengan Serikat Pekerja delegation of work unit especially what was
dan perwakilan unit kerja khususnya menyangkut related to industrial relationship. In addition
hubungan industrial, selain mengefektifkan to making the communication between the
komunukasi antara antasan dan bawahan sebagai superordinates and the subordinates effective,
bagian dari pelaksanaan partisipasi karyawan. it was also parts of implementation of the
employees’ participation.
Mekanisme pengaduan terkait hubungan The mechanism of complaint related to industrial

industrial khususnya media keluh kesah diatur relationship specifically media of complaint

679
secara jelas dalam Perjanjian Kerja Bersama was regulated clearly in the Collective Labor
(PKB) yang disepakati oleh Serikat Perkerja Agreement that was agreed by the labor union
dengan Perseroan. and the Corporate.

Perseroan belum mendapat penghargaan di The Company has not received a safety awards.
bidang keselamatan. Namun Perseroan telah However, the Company has got OHSAS and
memiliki sertifikasi OHSAS dan SMK3. Pencapain SMK3 certification. This achievement was gained
tersebut diperoleh karena komitmen Manajemen for the commitment of the management and all
dan seluruh karyawan untuk wewujudkan of the employees in realizing a comfortable work
lingkungan kerja yang nyaman dan senantiasa environment and for implementing and paying
memperhatikan serta menerapkan K3L. attention to Work Safety and Health.
Turn Over Pegawai Employee Turn Over

Selama tahun 2016 terdapat 505 orang berhenti In 2016, there were 505 persons who quit
atau diberhentikan bekerja dari Perseroan working or were discharged of working from the
dengan alasan mencapai usia pensiun dan Corporate with reasons of retiring and resigning.
mengundurkan diri. Dari jumlah tersebut From that number, there were 2 persons who
sebanyak 2 orang mengajukan pengunduran submitted the resignation, whereas the rest of
diri, sedangkan sisannya sebanyak 503 sudah them were 503 Had entered age of retirement.
memasuki masa pensiun.
Bagi karyawan yang mengajukan pengunduran The employees who submitted resignation, based
diri, maka sesuai UU No. 13 Ketenagakerjaan on the regulation No.13 about labors and the
dan Peraturan Perseroan yang berlaku, surat applicable Corporate regulation, the resignation
pengunduran diri harus disampaikan kepada letter must be submittes to the superordinate at
atasan minimum 1 (satu) bulan sebelumnya. least 1 (one) month before.
Tingkat turn over karyawan dari Tahun 2013 Rank of the employee turn over from 2013 to
sampai dengan 2016 adalah sebagai berikut: 2016 was:
Tahun Jumlah Karyawan Karyawan Mengundurkan Diri Persentase (%)

Year Number of Employees Number of Employees who resigned Percentage (%)
2013 1.879 - -
2014 1.791 - -
2015 1.724 - -
2016 1.641 2 0,12
Tingkat turnover karyawan Perseroan pada tahun The rank of the Corporate’s employee turnover
2016 relatif kecil dan tidak memberi pengaruh in 2016 was low and did not influence the
signifikan bagi kelangsungan operasional Corporate operational continuity significantly,
Perseroan. Hal ini dapat dilihat dari jumlah This could be seen from the total percentage of
persentase karyawan yang mengundurkan diri the employees who resigned from the Corporate.
dari Perseroan. Untuk menyeimbangkan sumber To balance the human resources which are
daya manusia yang sesuai dengan kebutuhan appropriate with the ideal needs, the Corporate
ideal, Perseroan akan melakukan rekrutmen baru will conduct new recruitment based on the needs
sesuai kebutuhan dalam perencanaan tenaga in the labor planning in the Corporate.
kerja di Perseroan.


Perlindungan Konsumen
Corporate Social Responsibility in Sector of
Consumer Protection
Kebijakan Bidang Hubungan Policy in Sector of Relationship
dengan Pelanggan with the Customers
Komitmen Perseroan untuk mewujudkan The Corporate Commitment to actualize the
hubungan dengan pelanggan terutama terkait relationship with the customers especially
dengan perlindungan pelanggan dijelaskan related to the customer protection is explained
dalam Pedoman Etika Perusahaan khususnya in the ethical guidelines of the Corporate,
pada Bagian hubungan dengan pelanggan specifically in the matter of relationship with
yang menjelaskan komitmen untuk memberi the customers that explains a commitment
pelayanan yang terbaik kepada pelanggan. to give the best service to the customers. The
Perseroan mengutamakan kepuasan dan Corporate prioritized the customers’ satisfaction
kepercayaan pelanggan yaitu dengan usaha and trust by building relationship and giving the
membina hubungan dan memberi pelayanan best quality service, excellent, and innovative
dengan kualitas prima, bermutu serta solusi sollution to the customers.
inovatif kepada pelanggan.
Selain itu Perseroan juga secara khusus membuat In additions, the Corporate also made a
pedoman dalam hubungan dengan pelanggan guidelines particularly in the relationship with the
yang di dalam Prosedur Pelayanan Informasi customers that was regulated in dalam Prosedur
Pelanggan No.33.1.0/P/08, tanggal 1 Maret Pelayanan Informasi Pelanggan No.33.1.0/P/08,
2015. tanggal 1 Maret 2015
Survei Kepuasan Pelanggan Survey of Customer Satisfaction

Perseroan melakukan survei kepuasan pelanggan The Corporate made a survey of customer
dalam upaya untuk mengetahui tingkat kepuasan satisfaction in an effort to know the rank of
pelanggan yang hasilnya digunakan Perseroan customer satisfaction whose result was used
khususnya dalam menetapkan arah strategi by the Corporate to determine the direction
peningkatan mutu dan layanan pelanggan. of strategy to increase the quality and the
Pengukuran tingkat kepuasan Pelanggan customer service. The measurement of the
mengacu pada Prosedur Penanganan Survey customer satisfaction rank refers to the decision
Kepuasan Pelanggan No.33.1.0/P/01 tanggal 03 of Directors of PT refers to Procedure of Survey
November 2016. of Customer Satisfaction No.33.1.0/P/01 dated
November,3 2016
Pelaksanaan survei kepuasan pelanggan pada The implementation of survey of customer

tahun 2016 menunjukkan pencapaian yang satisfaction in 2016 showed the better
semakin baik berdasarkan indikator-indikator achievement based on the analyzed indicators.
yang di analisa. Secara keseluruhan tingkat Relatively, the rank of customer satisfaction
kepuasan pelanggan adalah sebesar 87,1 (Puas/ was 87,1 (satisfied/ very satisfied) with scale
Sangat Puas) dengan skala 88,6 dimana skala 2,2 of 88,6 in which the scale of 2,2 showed Very
menunjukkan Sangat Tidak Puas. Dissatisfied.

681
Pencapaian indeks kepuasan pelanggan lebih The achievement of the customer satisfaction
rendah dari target yang ditetapkan dalam key index was lower than the specified target in
performance indicators 2016 yaitu 87,1 dan the key performance indicators of 2016 that
lebih tinggi/rendah dibandingkan survei indeks was 87.1 and higher/ lower than the survey of
kepuasan pelanggan sebelumnya tahun 2015 customer satisfaction index before 2015 that
yaitu sebesar 89,0. was 89.0.
Pengaduan Pelanggan Customer Complaints

Perseroan melakukan pengelolaan pengaduan The Corporate managed the customer complaint
pelanggan dengan mendengarkan, berinteraksi by listening, interacting and observing the
dan mengamati perilaku pelanggan guna customers’ behavior to get and follow up the
mendapatkan dan menindaklanjuti informasi information to each group of customers. The
yang diperoleh terhadap masing-masing Corporate made approaches, either directly or
kelompok pelanggan. Perseroan melakukan via media of communication to get information
pendekatan- pendekatan baik secara langsung about product and service.
maupun melalui media komunikasi yang ada
untuk mendapatkan informasi tentang produk
dan layanan.
Mekanisme pengelolaan pengaduan pelanggan The mechanism of Customer Complaint

diatur dalam Prosedur No. 33.1.0/P/09 Management is regulated in the procedure
tentang Pemanfaatan Media Komunikasi untuk No.33.1.0/P/09 about Media of Communication
Mendengarkan Pelanggan. Di dalam kegiatan Utilization to listen to the customers. In this
tersebut, setiap akses yang telah disiapkan activity, every access preparaed by each person
oleh masing-masing penanggung jawab akan in charge will do e recap and evaluation on all
melakukan rekapan dan evaluasi terhadap seluruh of the received information to be the voice of
informasi yang diterima menjadi suara pelanggan. the customers. In managing information of the
Dalam pengelolaan informasi suara pelanggan, customers’ voice, the Corporate always did
Perseroan senantiasa melakukan evaluasi evaluation on the method/equipment to listen
terhadap metode/alat dalam mendengarkan to the customers, for examples:
pelanggan, sebagai contoh antara lain :
• Survei. Review terhadap kuesioner • Survey. The review on the previous
sebelumnya sebagai dasar pembuatan questionnaire for the base of questionnaire
kuesioner pada kegiatan survei selanjutnya. making on the next survey.
• Temu pelanggan. Melakukan evaluasi • Meeting Customers. Making evaluation on
pelaksanaan kegiatan tahun lalu. the implementation of activities last year.
• Sosialisasi. Melakukan evaluasi terhadap • Socialization. Making evaluation on the
efektivitas penyampaian informasi ke effectiveness of information delivery to the
pelanggan (tempat, metode, dll.) customers (place, method, etc)
• Suara pelanggan yang diperoleh selanjutnya • The voice of customers which was got will
akan ditindaklanjuti guna peningkatan be followed up to increase the products and
produk dan layanan pada masing-masing services in each group of customers, they
kelompok pelanggan yaitu umum dan were general and project customers.
proyek.

Perseroan memperoleh p e n g h a r g a a n d a n The Corporate gained recognition and
sertifikasi di bidang produk dan layanan oleh certification in sector of produk dan layanan oleh

Masyarakat Standarisasi Indonesia pada Ajang Masyarakat Standarisasi Indonesia pada Ajang
SNI Award tahun 2016 dengan mendapatkan SNI Award tahun 2016 dengan mendapatkan
GOLD. Pencapaian tersebut diperoleh karena GOLD. This achievement was got for the
komitmen Manajemen dan seluruh karyawan commitment of the management and all of the
untuk menjaga kualitas produk dan layanan employees to keep the product and service
kepada pelanggan. quality for the customers.
Akses Informasi Bagi Information Access for

Pelanggan Customers
Perseroan menyediakan fasilitas dan sarana yang Th e Co r p o rat e p rov i d e d f a c i l i t i e s a n d
dapat diakses untuk memudahkan pelanggan infrastructure which could be accessed to give
dalam mendapatkan informasi, baik dari sisi customers easiness in getting information, either
produk dan harga serta pelayanan lainnya.Akses from the product side or the other service.
langsung atau saluran khusus (kontak pelanggan) A direct access or special channel (Customer
bertujuan untuk memudahkan bagi pelanggan Contact) aimed to give customers easiness in
dalam menyampaikan keluhannya dengan delivering their complaints by utilizing web base
memanfaatkan teknologi web based dan media technology and social media to listen to the
sosial untuk mendengarkan pelanggan, antara customers were:
lain:
• Website. Pelanggan dapat mengakses • Website. The customers can access website
website www. sementonasa.co.id untuk www.semensentosa.co.id to get information
mendapatkan informasi Perseroan, produk of the Corporate, product that was offered,
yang ditawarkan, dan jaringan distribusi. and distribution network. In additions, the
Di samping itu Perseroan juga menyiapkan Corporate also prepared features of contact
fitur contact us sebagai saluran untuk us as a channel to listen to the customers.
mendengarkan pelanggan. Website ini This website was managed by Bureau of
dikelola oleh Biro Komunikasi. Communication.
• E m a i l . S e l a i n w e b s i t e , P e r s e r o a n • e-mail. In addition to website, the
j u g a m e nye d i a k a n s u rat e l e k t ro n i k Corporate also provided electronical letter
costumercare@sementonasa.co.id untuk customercare@semensentosa.co.id to listen
mendengarkan pelanggan. Email Perseroan to the customers. this e-mail was managed
ini dikelola oleh Biro Perencanaan dan by Bureau of Planning and Marketing
Analisa Pasar. Analysis.
• Facebook (cssementonasa). Sejak dirilis • Facebook (cssementonasa). Since it was

pertengahan tahun 2014, media sosial yang released in the middle of 2014, the social
dikelola oleh Biro Perencanaan dan Analisa media which was managed by planning
Pasar ini berfungsi kepada sharing informasi and market analysis bureau functioned to
Perseroan ke pelanggan antara lain berupa share information of the Corporate to the
kegiatan- kegiatan Perseroan. customers such as information about the
Corporate activities.
• Twitter. Sama halnya dengan facebook di • Twitter. Just like facebook, twitter of
atas, twitter Perseroan (@cssementonasa) the Corporate (@cssementonasa) was
ini dikelola oleh Biro Perencanaan dan managed by Bureau of Planning and
Analisa Pasar yang fungsinya kepada sharing Marketing Analysis that functioned to
informasi Perseroan ke pelanggan antara share information of the Corporate to the
lain berupa kegiatan-kegiatan Perseroan. customers such as the Corporate activities.
• Seluruh informasi yang masuk melalui • All of the information coming through the
media di atas, oleh penanggung jawab akan media above will be managed by the person
diolah sebagai suara pelanggan untuk dapat in charged as the voice of customers in
ditindaklanjuti. order to be followed up.

683
Table Akses Bagi Pelanggan

Table of Access for Customers
Ukuran Efektifitas
Informasi Dukungan Persyaratan
Effectiveness
Information Support Requirements
measurement
Profil Perseroan, Info Produk, Website: www.sementonasa Kemudahan akses Jumlah Kunjungan
Distributor Access Easiness Total visits
Profile of the Corporate,
Product Information,
Distributor
Produk dan Pengaduan Telepon: 08001866272 Bebas Pulsa Waktu Respon
Product and Complaint Free call Response Duration
Info Produk Iklan: Brosur Informatif Media Cetak Media Elektronik Informatif Banyaknya Informasi
Product Information Media Lain Informative Quantity of Information
Advertisement:
Informative brochure, print media electronic media,
other media
Pada tahun 2016, Perseroan menerima sebanyak In 2016, the Corporate received 42 complaints
42 keluhan pelanggan melalui surat elektronik of customers via e-mail and letters. They were
dan surat, antara lain terkait semen membatu, related to Semen Membantu, the lack of scale
kekurangan timbangan dan kantong pecah. and the broken bag.The Corporate always
Terhadap keluhan-keluhan dan masukan dari responded as one of the commitment of the best
pelanggan tersebut Perseroan senantiasa service for the Customers.
menindaklanjutinya sebagai salah satu bentuk
komitmen pelayanan pelanggan terbaik.
Dampak Kuantitatif Atas Kegiatan

CSR Perseroan
Quantitative Impact on CSR Activities
Komitmen Perseroan untuk melakukan The Corporate Commitment to do the CSR
kegiatan CSR secara berkelanjutan dan activities continuously and Environmentally
kegiatan operasional yang ramah lingkungan friendly operational activities have impacted
telah berdampak positif dan memberikan positively and given maxilum benefit for the
nilai kemanfaatan yang maksimal bagi para stakeholders of the Corporate. Quantitatively,
stakeholders Perseroan. Secara kuantitatif the economic value of the Corporate decreased;
nilai ekonomis yang diperoleh oleh Perseroan however, the impact was perceived by the local
berkurang namun dampaknya dirasakan bagi community around the Corporate and it was able
masyarakat di sekitar operasi Perseroan dan to increase economy and bring welfare for the
mampu meningkatkan perekonomian serta society especially in region of Pangkep and South
mensejahterakan bagi masyarakat khususnya Sulawesi Province in general.
di Kabupaten Pangkep dan Propinsi Sulawesi
Selatan pada umumnya.


685

628-685 CSR Tonasa

Enviado por

Dados do documento

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

628-685 CSR Tonasa

Enviado por

Direitos autorais:

Formatos disponíveis

Pendahuluan Introduction Laporan Kepada Pemangku Kepentingan Report to Stakeholders

“The implementation of Corporate Social and Environmental Responsibility in the

Tanggung Jawab Sosial Perusahaan

628 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Membina dan menguatkan forum yang

Developing and strengthening 11

630 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Melaksanakan fogging, pembangunan

Implementing fogging, establishing

632 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Filosofi CSR Semen Tonasa

634 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Landasan dan Pentingnnya CSR bagi Perseroan

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Prinsip CSR Perseroan

636 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

e. Principle of Recognition of Stakeholders e. Principle of Recognition of Stakeholders

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Visi dan Misi CSR Perseroan

“Menjadi perusahaan persemenan dengan efisiensi yang

“To be a company of cement production with high efficiency

638 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

• Menerapkan kinerja operasi yang bertatakelola yang baik, bersahabat dengan

• To apply operating performance with good governance, which is friendly to the

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Strategi CSR Perseroan

• Prioritas di wilayah terkena dampak • Memberikan manfaat dan berkelanjutan

• Terkait strategi bisnis

640 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Blue Print of CSR

“Penyusunan Blue Print CSR merupakan bentuk komitmen

“CSR Blue Print compiling was a commitment of the Corporate

ensure good governance ensure stable and create a global enabling

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

642 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

HSE KOPKAR Sub Kontraktor MoI

Customer Forum Lainnya MoA

CBDS CBDS CBDS

Maksud dan Tujuan Blue Print CSR

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Sustainability atau Keberlanjutan menjadi values Sustainability became values in Blueprint of

FRAME NILAI DAN KINERJA

Tata Kelola Kinerja Operasi

Menghormati Ham Kinerja Comdev

644 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

People Human Rights

Road Map Pengembangan CSR

Roadmap TJSL berfungsi sebagai panduan arah

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Tahapan Pemgembangan CSR Semen Tonasa

646 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Sasaran Strategis dan Pilar Program

Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Program Unggulan TJSL PT Semen Tonasa

Visi CSR CSR Vision:

Prinsip dan Nilai

Transparansi & Kearifan Kejujuran & Keswadayaan Keadilan Kemitraan dan

Pilar Program Program Pillars

Kesiapan Forum Desa, LKD, Komunitas Sasaran dan Infrastruktur

648 Annual Report Laporan Tahunan 2016 PT SEMEN TONASA

Fokus kegiatan pemberdayaan ekonomi The focused Activities in Society Economic