CAN Data Link - Test: Troubleshooting

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Product: EXCAVATOR
Model: 320 GC EXCAVATOR KTN
Configuration: 320 GC Excavator KTN00001-UP (MACHINE) POWERED BY C4.4 Engine
Troubleshooting
320 GC, 320, 323, 330 GC and 330 Excavator Machine Systems Troubleshooting
Media Number -M0081162-02 Publication Date -01/08/2015 Date Updated -12/09/2018
i07432152
CAN Data Link - Test

SMCS - 7610-038-MCH
Machine ECM 1
The following is a list of Diagnostic Trouble Codes (DTCs) associated with the CAN data link of the
machine.
Table 1
Machine ECM 1 (MID 299)
DTC Code Description System Response
Machine components that directly communicate on
SAE J1939 Data Link : Abnormal
247-9 this link will be unavailable. (See machine
Update Rate
schematic.)
247- SAE J1939 Data Link : Special
this link will be unavailable. (See machine
14 Instruction
schematic.)
Engine Speed Dial Switch:
Abnormal Update Rate
schematic.)
Engine Control Module : Abnormal
Update Rate
schematic.)
1639- Machine Security System Module:
2 Erratic, Intermittent, or Incorrect
schematic.)
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1639- Machine Security System Module: Machine components that directly communicate on
9 Abnormal Update Rate this link will be unavailable. (See machine
schematic.)
1966- Hydraulic System CAN Data Link
9 #1: Abnormal Update Rate
schematic.)
2425- Boom Angle Sensor: Abnormal
9 Update Rate
schematic.)
2426- Stick Angle Sensor: Abnormal
9 Update Rate
schematic.)
3556- Input/Output Module #1: Abnormal
9 Update Rate
schematic.)
5328- Jog Dial Module: Abnormal Update
9 Rate
schematic.)
Each Controller Area Network (CAN) data link circuit is an input and output of select electronic
control modules. The data link is designed to carry communications between the electronic control
modules. The data link consists of internal control circuits and the connecting harness wiring.
Possible Causes for an FMI 2 diagnostic code are:
• An open or a poor connection in the data link circuit.
• Short in the data link circuit.
• Terminating resistors on the J1939 data link are faulty.
Possible Causes for an FMI 9 Diagnostic code are:
• The wrong software is installed on an ECM.
• An improper key was used.
• The ECM is operating intermittently.
• Terminating resistors on the J1939 data link are faulty.
• An open or a poor connection in the data link circuit.
• Short in the data link circuit.
• An ECM or smart device is not powering up or powering down properly.
• Lack of key switch input to an ECM or smart device (where applicable).
• The energize circuit for the MSS Key Reader may have failed.
• Excessive noise on the data link circuit.
• One of the ECMs or smart devices has failed. This condition is unlikely.
Note: A loss of power in the system to an ECM can cause the ECM to activate this diagnostic
code combination. Ensure that ECM modules with this diagnostic code are powered up before
proceeding with this procedure.
The FMI 9 code means that the ECM has lost all communication with another control module.
The CID 247 FMI 9 diagnostic code will never be activated by the ECM as a stand-alone diagnostic
code. The ECM will only activate the CID 247 FMI 9 diagnostic code along with another code. The
diagnostic code combination is caused by abnormal communications between the ECM and a specific
ECM module via the data link. The update rate is not correct.
Possible Causes for an FMI 14 diagnostic code are:
The FMI 14 diagnostic code is used by the ECM as a "companion code" that is activated
simultaneously with a diagnostic code from another control module to indicate that the Data Link has
an abnormal condition.
The FMI 14 diagnostic code will never be activated by the ECM as a stand-alone diagnostic code. The
ECM will only activate the FMI 14 diagnostic code along with one of the following module
communication codes.
Illustration 1 g06323875
The preceding diagram is a simplified schematic of the data link connections. The schematic is
electrically correct. However, not all the possible harness connectors are shown. Refer to the latest
revision of the Electrical Schematic to view the entire circuitry of the machine.
Diagnostic Trouble Code Procedure

Prior to beginning this procedure, inspect the harness connectors involved in this circuit. Poor
connections are often the cause of problems in an electrical circuit. Verify that all connections in the
circuit are clean, secure, and in good condition. Check the wiring for pinch points or abrasions. Look
for and repair areas where wires are exposed. If a problem with a connection is found, correct the
problem. Verify that this diagnostic code is active before performing a troubleshooting procedure.
1. Identify the active FMI code associated with the components.
2. Determine which code is present and use the list below to determine which procedure to follow.
• FMI 2 Diagnostic code, proceed to Table 2.
Table 2
FMI 2 Troubleshooting
Troubleshooting Test Steps Values Results
1. Inspect The Harness Connections
A. Turn the start switch and disconnect switch to

the OFF position.
B. Inspect all harness connections related to the OK - The machine harness

CAN Data Link. Make sure that the connectors connectors are tight and free
are clean and tight. of corrosion.
C. Check the connectors for proper mating. Proceed to Test Step 2.

Ensure that all the seals are present and in place. The machine
harness NOT OK - The machine
D. Check the harness for signs of damage or connectors are harness connectors are in
abrasion. tight and free of need of repair.
corrosion.
E. Check the wires at the connector. Ensure that Repair: Repair or replace
the wires are secured tightly into the connector. the machine harness.
Take care not to pull the wire out of the
connector. Proceed to Test Step 6.
F. Check the exposed wires at the connectors for

nicks or signs of abrasion.
G. Check for moisture inside the connector.

2. Check For Short To Ground In the Data OK - The harness circuit
Link The reading is resistance is correct.
greater than 5K
A. The start switch and disconnect switch Ω. Proceed to Test Step 3.
remain in the OFF position.
NOT OK - A reading is less
B. Disconnect the machine harness connectors than 5 Ω. The machine

from all electronic control modules that use the harness has failed.
suspect CAN Data link.
Repair: There is a short
C. At the machine harness for the Machine between frame ground and
ECM, measure the resistance between frame the contacts of the CAN Data
ground and the positive CAN connector contact link circuit in the machine
of the circuit. harness. Repair or replace
the machine harness.
D. At the machine harness for the Machine
ECM, measure the resistance between frame Note: A resistance greater
ground and the negative CAN connector contact than 5 Ω but less than 5K Ω
of the circuit. indicates a loose or a
corroded connection in the
circuit. A resistance
measurement greater than 5K
Ω indicates an open in the
circuit.
Proceed to Test Step 6.

OK - The resistance
measurement is correct.
3. Check For A Short Between The Data Link
Wires
A. The start switch and the disconnect switch
NOT OK - The resistance
The reading is measurement is not correct.
greater than 5K The wires for the data link
B. Disconnect the terminating resistors if the
Ω. are shorted together.
resistors are a part of the circuit.
Repair: Repair the machine
C. Measure the continuity between the data link
harness or replace the
wires.
harness.
4. Check The Terminating Resistors OK - Both resistance
The reading is measurements are
A. The start switch and the disconnect switch approx. 120 Ω. approximately 120 Ω. The
remain in the OFF position. terminating resistors have
not failed. Reinstall the
B. The terminating resistors remain terminating resistors.
disconnected.
C. Check the terminating resistor connectors for
the following: NOT OK - One or both
resistance measurements are
-Moisture not approximately 120 Ω. At
-Corrosion least one of the resistors is
-Damaged Terminals not functioning properly.
-Loose Connections
Repair: Replace the
D. Measure the resistance between terminal A terminating resistor or
and B of each terminating resistor that was resistors that have failed.
removed from the CAN circuit. Reinstall the terminating
resistor that has not failed.

OK - The resistance
measurements are correct.
Proceed to Step 6.
NOT OK - At least one

5. Check The Data Link For An Open resistance measurement is
greater than 65 Ω. If the
Note: Two 120 Ω resistors are located on the resistance is approximately
CAN Data Link. A resistance of 60 Ω should be 115 to 125 Ω. There is an
found at any point on the data link. open in the harness.
A. The start switch and disconnect switch are in Repair: Repair or replace
the OFF position. the machine harness.
B. Use an electrical spoon to connect to the back Proceed to Test Step 6.

of the harness connector for each ECM that has
communication issues. NOT OK - At least one
All resistance resistance measurement is
C. Measure the resistance across the CAN line at measurements less than 55 Ω.
each connector to find the open wire. If the are between 55
resistance measurement is 60 Ω, that connector and 65 Ω Repair: Look for the source
does not have an open between either of the short by disconnecting
terminating resistor. If the resistance the terminating resistors and
measurement is 120 Ω, there is an open at that check the resistance again. If
connector, between one of the terminating the resistance is still under
resistors. If the resistance is greater than 5K Ω, 55 Ω, continue disconnecting
there is an open between that connector and both ECM modules and devices
terminating resistors. If there is a measurement from the CAN circuit until
of 40 Ω, there is an extra terminating resistor the resistance increases.
somewhere on the line. Once the section of If everything is disconnected
harness containing the open is isolated, repair or from the CAN circuit, and
replace the machine harness. the resistance still is less than
55 Ω the harness has failed.
Repair or replace the

machine harness.
6. Check If The Diagnostic Code Remains OK - The diagnostic code

The diagnostic does not exist at this time.
A. Reconnect all harness connectors. Return code is no The initial diagnostic code
machine to normal operating condition. longer present. may have been caused by
poor electrical connection or
B. Turn the start switch and the disconnect short at one of the harness
switch to the ON position. connections. Resume
machine operation.
C. Clear all diagnostic codes.
STOP.
D. Operate the machine.
NOT OK - The diagnostic
E. Stop the machine and engage the safety lock trouble code has not been
lever. corrected. If the diagnostic
code has not been corrected
F. Check if the diagnostic code is active. after performing the
procedure a second time, the
ECM may require
replacement.
Prior to replacing the ECM,

always contact the Technical
Communicator at your
dealership for possible
consultation with Caterpillar.
This consultation may effect
repair time.
Follow the steps in

Troubleshooting, "ECM -
Replace" if the ECM needs
to be replaced.
STOP.
Table 3
1. Verify The Hardware And The Software OK - All the part numbers are
Part Numbers(1) All the part correct
numbers are
A. Verify that the following information is correct. Proceed to Test Step 2.
correct:
NOT OK - One or more of the
-The part number of the flash software for the part numbers are not correct.
ECM is correct.
-The part number of the ECM is correct. Repair: The ECM or the
-The part number of each sensor in the circuit sensors have the wrong part
is correct. number or incorrect flash
software is installed. Flash the
correct software or replace the
incorrect ECM or the sensor
with a module that has the
correct part number. Refer to
the Troubleshooting, "ECM -
Flash Program" section for
additional information

2. Inspect The Harness Connections
A. Turn the start switch and disconnect switch

to the OFF position.
B. Inspect all harness connections related to

OK - The machine harness
the CAN Data Link. Make sure that the
connectors are tight and free of
connectors are clean and tight.
corrosion.
C. Check the connectors for proper mating.
Ensure that all the seals are present and in
The machine
place.
harness NOT OK - The machine
connectors are harness connectors are in need
D. Check the harness for signs of damage or
tight and free of of repair.
abrasion.
corrosion.
Repair: Repair or replace the
E. Check the wires at the connector. Ensure
machine harness.
that the wires are secured tightly into the
connector. Take care not to pull the wire out
of the connector.
F. Check the exposed wires at the connectors

for nicks or signs of abrasion.
G. Check for moisture inside the connector.

3. Check The Voltage Of The Data Link OK - The voltages of the wires
The reading is for the data links are correct.
A. Turn the start switch and the disconnect 0.5V to 4.5V on
switch to the ON position. each wire. Proceed to Test Step 6.
B. Connect Cat® Electronic Technician (Cat NOT OK - The voltage is

ET) Service Tool and verify which ECM greater than 4.5 V.
modules have logged communication
diagnostics. At each ECM or device that is not Proceed to Test Step 7.
communicating, use an electrical spoon to
measure the voltage. One at a time, measure NOT OK - The voltage is less
the voltage of the CAN Data link wires to than 0.5 V.

frame ground.
OK - The harness circuit
resistance is correct.
4. Check For Short To Ground In the Data Proceed to Test Step 5.

Link
A. The start switch and disconnect switch than 5 Ω. The machine harness
remain in the OFF position. has failed.
B. Disconnect the machine harness connectors Repair: There is a short

from all electronic control modules that use the between frame ground and the
suspect CAN Data link. contacts of the CAN Data link
The reading is
circuit in the machine harness.
greater than 5K
C. At the machine harness for the Machine Repair or replace the machine
Ω.
ECM, measure the resistance between frame harness.
ground and the positive CAN connector
contact of the circuit. Note: A resistance greater than
5 Ω but less than 5K Ω
D. At the machine harness for the Machine indicates a loose or a corroded
ECM, measure the resistance between frame connection in the circuit. A
ground and the negative CAN connector resistance measurement greater
contact of the circuit. than 5K Ω indicates an open in
the circuit.

OK - The resistance
5. Check For A Short Between The Data measurement is correct.
Link Wires
A. The start switch and the disconnect switch
remain in the OFF position. NOT OK - The resistance
The reading is
measurement is not correct.
greater than 5K
B. Disconnect the terminating resistors if the The wires for the data link are
Ω.
resistors are a part of the circuit. shorted together.
C. Measure the continuity between the data Repair: Repair the machine
link wires. harness or replace the harness.
6. Check The Terminating Resistors OK - Both resistance
The reading is measurements are
A. The start switch and the disconnect switch approx. 120 Ω. approximately 120 Ω. The
remain in the OFF position. terminating resistors have not
failed. Reinstall the
B. The terminating resistors remain terminating resistors.
disconnected.
C. Check the terminating resistor connectors
for the following: NOT OK - One or both
resistance measurements are
-Moisture not approximately 120 Ω. At
-Corrosion least one of the resistors is not
-Damaged Terminals functioning properly.
-Loose Connections
Repair: Replace the
D. Measure the resistance between terminal A terminating resistor or resistors
and B of each terminating resistor that was that have failed. Reinstall the
removed from the CAN circuit. terminating resistor that has
not failed.

OK - The harness circuit
resistance is correct.

7. Check For A Short To +Battery Circuit
In The Data Link
than 5 Ω. The machine harness
A. The start switch and disconnect switch
has failed.
Repair: There is a short
B. All related modules remain disconnected
between the +battery circuit
from the machine harness.
and one of the CAN Data link
The reading is
circuits in the machine harness.
C. At the machine harness connector for the greater than 5K
Repair or replace the machine
Machine ECM, measure the resistance Ω.
harness.
between the connector contact for the +Battery
and the positive CAN connector contact.
Note: A resistance greater than
5 Ω but less than 5K Ω
D. At the machine harness connector for the
indicates a loose or a corroded
Machine ECM, measure the resistance
connection in the circuit. A
between the connector contact for the +battery
resistance measurement greater
and the negative CAN connector contact.
than 5K Ω indicates an open in
the circuit.

8. Check The Data Link For An Open OK - The resistance
All resistance measurements are correct.
Note: Two 120 Ω resistors are located on the measurements
CAN Data Link. A resistance of 60 Ω should are between 55 Proceed to Step 9.
be found at any point on the data link. and 65 Ω
NOT OK - At least one
A. The start switch and disconnect switch are resistance measurement is
in the OFF position. greater than 65 Ω. If the

resistance is approximately
B. Use an electrical spoon to connect to the 115 to 125 Ω. There is an open
back of the harness connector for each ECM in the harness.
that has communication issues.
Repair: Repair or replace the
C. Measure the resistance across the CAN line machine harness.
at each connector to find the open wire. If the
resistance measurement is 60 Ω, that connector Proceed to Test Step 9.
does not have an open between either
terminating resistor. If the resistance NOT OK - At least one
measurement is 120 Ω, there is an open at that resistance measurement is less
connector, between one of the terminating than 55 Ω.
resistors. If the resistance is greater than 5K Ω,
there is an open between that connector and Repair: Look for the source of
both terminating resistors. If there is a the short by disconnecting the
measurement of 40 Ω, there is an extra terminating resistors and check
terminating resistor somewhere on the line. the resistance again. If the
Once the section of harness containing the resistance is still under 55 Ω,
open is isolated, repair or replace the machine continue disconnecting ECM
harness. modules and devices from the
CAN circuit until the
resistance increases.
If everything is disconnected
from the CAN circuit, and the
resistance still is less than 55 Ω
the harness has failed.
Repair or replace the machine

harness.

9. Check If The Diagnostic Code Remains OK - The diagnostic code does
The diagnostic not exist at this time. The
A. Reconnect all harness connectors. Return code is no initial diagnostic code may
machine to normal operating condition. longer present. have been caused by poor
electrical connection or short at
B. Turn the start switch and the disconnect one of the harness connections.
switch to the ON position. Resume machine operation.
C. Clear all diagnostic codes. STOP.
D. Operate the machine. NOT OK - The diagnostic

trouble code has not been
E. Stop the machine and engage the safety lock corrected. If the diagnostic
lever. code has not been corrected
after performing the procedure
F. Check if the diagnostic code is active. a second time, the ECM may
require replacement.
Prior to replacing the ECM,

always contact the Technical
Communicator at your
dealership for possible
consultation with Caterpillar.
This consultation may effect
repair time.
Follow the steps in

Troubleshooting, "ECM -
Replace" if the ECM needs to
be replaced.
STOP.
(1)
Consult your Caterpillar Authorized Dealer for the correct part numbers of the flash software.
Table 4
OK - One of the control module
diagnostic codes that is listed at the
1. Check For Related beginning of this procedure is active.
Diagnostic Codes
One of the control Repair: Go to the troubleshooting
A. The FMI 14 diagnostic code module diagnostic procedure for the active control module
for the Data Link is active. Look codes that is listed CID FMI diagnostic code. Perform the
for one of the active control at the beginning of troubleshooting procedure for the Data
module diagnostic codes that is this procedure is Link circuit that is detailed for the
listed at the beginning of this active. control module in order to isolate the
procedure. problem.

2. Check If The Diagnostic OK - The diagnostic code does not exist
Code Remains The diagnostic code at this time. The initial diagnostic code
is no longer may have been caused by poor electrical
A. Turn the start switch and the present. connection or short at one of the harness
disconnect switch ON. connections. Resume machine operation.
B. Clear all diagnostic codes. STOP.
C. Operate the machine. NOT OK - The diagnostic trouble code

has not been corrected. If the diagnostic
D. Stop the machine and engage code has not been corrected after
the safety lock lever. performing the procedure a second time,
the ECM may require replacement.

E. Check if the diagnostic code is
active. Prior to replacing the ECM, always
contact the Technical Communicator at
your dealership for possible consultation
with Caterpillar. This consultation may
affect repair time.
Follow the steps in Troubleshooting,

"ECM - Replace" if the ECM needs to
be replaced.
STOP.
Copyright 1993 - 2019 Caterpillar Inc. Sun Jul 14 01:33:51 UTC+0700 2019
All Rights Reserved.
Private Network For SIS Licensees.

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320 GC Excavator KTN00001-UP (MACHINE) POWERED BY C4.4 Engine(M008523...

CAN Data Link - Test

Possible Causes for an FMI 2 diagnostic code are:

• An open or a poor connection in the data link circuit.

• Short in the data link circuit.

• Terminating resistors on the J1939 data link are faulty.

Possible Causes for an FMI 9 Diagnostic code are:

• The wrong software is installed on an ECM.

• An improper key was used.

• The ECM is operating intermittently.

• Terminating resistors on the J1939 data link are faulty.

• An open or a poor connection in the data link circuit.

• Short in the data link circuit.

• An ECM or smart device is not powering up or powering down properly.

• Lack of key switch input to an ECM or smart device (where applicable).

• Excessive noise on the data link circuit.

Possible Causes for an FMI 14 diagnostic code are:

Diagnostic Trouble Code Procedure

1. Identify the active FMI code associated with the components.

• FMI 2 Diagnostic code, proceed to Table 2.

• FMI 9 Diagnostic code, proceed to Table 3.

• FMI 14 Diagnostic code, proceed to Table 4.

A. Turn the start switch and disconnect switch to

B. Inspect all harness connections related to the OK - The machine harness

C. Check the connectors for proper mating. Proceed to Test Step 2.

F. Check the exposed wires at the connectors for

G. Check for moisture inside the connector.

B. Disconnect the machine harness connectors than 5 Ω. The machine

Proceed to Test Step 6.

Proceed to Test Step 6.

NOT OK - At least one

B. Use an electrical spoon to connect to the back Proceed to Test Step 6.

Repair or replace the

Proceed to Test Step 6.

6. Check If The Diagnostic Code Remains OK - The diagnostic code

Prior to replacing the ECM,

Follow the steps in

Proceed to Test Step 9.

A. Turn the start switch and disconnect switch

B. Inspect all harness connections related to

F. Check the exposed wires at the connectors

G. Check for moisture inside the connector.

B. Connect Cat® Electronic Technician (Cat NOT OK - The voltage is

the voltage of the CAN Data link wires to than 0.5 V.

4. Check For Short To Ground In the Data Proceed to Test Step 5.

B. Disconnect the machine harness connectors Repair: There is a short

Proceed to Test Step 9.

Proceed to Test Step 9.

Proceed to Test Step 8.

Proceed to Test Step 9.

in the OFF position. greater than 65 Ω. If the

Repair or replace the machine

Proceed to Test Step 9.

C. Clear all diagnostic codes. STOP.

D. Operate the machine. NOT OK - The diagnostic

Prior to replacing the ECM,

Follow the steps in

Proceed to Test Step 2.

B. Clear all diagnostic codes. STOP.

C. Operate the machine. NOT OK - The diagnostic trouble code

the ECM may require replacement.

Follow the steps in Troubleshooting,

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