SAMPLE: Emergency Response Plan

Please familiarize yourself with the attached site plan, including Muster Points.

Minor Emergencies
 Call Event Coordinator
 Even minor injuries that may just need a band-aid must be reported
 Fill out an incident report

Lost Children
 All lost children should be taken to the ___________ area.
 Minimum of one (female) staff or volunteer shall stay with the child (prefer 2). Try to
find out whom the child is with (ex. Mom “Sally” and Dad “John”) + any identifying
features of the guardians (i.e. what they’re wearing, hair colour, etc.)
 Report this to the Event Coordinator
 The Event Coordinator will have the DJ announce that there is a lost child and that the
parents should report to the ____________ area. Where possible, call the parents by
name.
 The child’s name, gender, or any identifying features will not be announced (This
procedure is to ensure the safety of the child)
 Fill out incident report

Fire
 Assess the situation
 Call Event Coordinator or 911 then the Event Coordinator
 Fill out an incident report

Aggressive Wildlife
 Notify event organizers whom will contact 911 or appropriate wildlife personnel
 Remove yourself to a safe distance
 Assist to move all public persons to a safe distance
 Fill out incident report

Aggressive Behaviour and Obvious Intoxication

 Do not intervene without assistance
 Notify Event Coordinator and call for other security
 Keep public persons back from the incident
 Event Coordinator will call police if needed
 Fill out incident report

Last Updated: February 2013 1 of 3

 SAMPLE: Emergency Response Plan
Incident Reports
 Every incident no matter how minor must be reported
 For instance if a person falls on the ice, if this is reported an incident report must be
filled out. Even if the person says they are fine and there is no problem.
 Incident reports will be available at the __________________.

Emergency Evacuation
 If emergency evacuation is called by organizers and emergency response teams please
do the following:
o Form a horizontal line with other security personnel closest to the incident and
move forward telling all persons in the area to evacuate the area.
o Ensure that no persons are left behind the line. Keep moving forward away from
the incident until all persons are at a safe distance from the incidence.
o Remain in line forming a barricade to keep public persons safe from harm.
o Do not attempt to assist emergency personnel, your responsibility is to keep the
public safe.

In the case of an individual’s emergency:

 Volunteers will control the area
 Event Coordinator &/or Ground Operation Coordinator will be contacted by radio or
cell phone
 Event Coordinator or Ground Operation Coordinator will contact EMS
 Road access & parking will be made available for emergency vehicles arriving at the site
 EMS will be directed to the person or persons upon their arrival at the location

In the case of a large group emergency (example: fire) volunteers will:

 Volunteers will direct the public, as a group away from the immediate danger to a
Muster Point (see site plan)
 Event Coordinator &/or Ground Operation Coordinator will be contacted by radio or
cell phone
 Event Coordinator or Ground Operation Coordinator will contact EMS
 Road access & parking will be made available for emergency vehicles arriving at the site
 EMS will be directed to the person or persons upon their arrival at the location

The Muster Points are shown on the site plan.

Event Coordinator NAME cell: XXX.XXX.XXXX
On radio
Ground Operation
Coord. NAME cell: XX.XXX.XXXX
On radio

Last Updated: February 2013 2 of 3

 SAMPLE: Emergency Response Plan

EMERGENCY CONTACT LIST

If there is an emergency on site please call one of the following first:

EVENT COORDINATOR NAME Cell: XXX.XXX.XXXX

GROUND OPERATION NAME Cell: XXX.XXX.XXXX

COORDINATOR

EMS, FIRE  When calling these response

Emergency: 911 agencies be prepared to give
Office: 403-678-6199 or 403-678-1554 information as you are asked.

 Try to be brief and to the point.

POLICE RCMP
Emergency: 911
 Indentify any present threats
Office: 403-678-5516
when asked.
POWER COMPANY
 Indicate if people are injured and
Aquila Networks Canada
how many have been evacuated
Power Outage: 1-800-332-1002
are trapped or are at risk if you
know this.
NATURAL GAS
Atco Gas
Emergency – 1-800-511-3447  Give address or closest location
Office: 403-678-9947 directions to assist response
agencies.
SEWER AND WATER
Epcor
Emergency: 403-609-6400

Last Updated: February 2013 3 of 3