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PRELIMINARY
In the current era of globalization, knowledge and technological development is
very rapid, so bring a big change in people's lives. The change requires every
organization or company to optimize its management functions in order to survive
in the business sector. Where such management functions include planning,
organizing, leadership, and control. In addition, the amendment also requires the
employee to change a working system in accordance with the present. If the
employee is unable to adjust to it will be many difficulties faced by the employees
and the company.
Human resources is a great asset to the company's survival now and in the
future. Human resources are the main drivers for any company to run the
company's activities or work processes. In order to achieve the objectives of the
company required employees to work efficiently and effectively so as to provide
good performance. And so that employees can provide good performance, the
company can provide good support through employee work environment, job
characteristics, as well as encouragement (motivational).
According to the journal Stewart (2009), the work environment is a set of
conditions or circumstances in the work of a company which became the work of
the employees who work in that environment. Although the work environment did
not carry out the production process, but the work environment directly affects the
employees who carry out the production process. Incompatibility work
environment can create discomfort for employees in doing their tasks so that
employees do not work effectively and efficiently.
According to Robbins (2003), the characteristics of the job is one of the
factors that can affect employee performance. Job characteristics determine the
suitability of people with a particular work area and allows a person to be more
successful in the field. By understanding the characteristics of the job the
employee is expected to be more oriented in the field of work. Employees will
focus on her work with concentration and responsibility in the accompanied
feelings of pleasure until satisfactory results are obtained. If an employee has a
job to suit characteristics of the performance will increase.
In addition to the work environment and job characteristics, according to
Robbins and Mary (2010), motivation also affects the performance of employees.
Motivation is an encouragement to the employees perform their jobs and will
bring positive impact to the company and also be able to achieve goals that can
satisfy their desires. Motivation that can provide such companies are intrinsic
factors include salary, job security, working conditions, status within the
organization, company procedures, an employee relationship with co-workers,
subordinates and superiors. While ektrinsik factors include achievement,
recognition from others, responsibility, advancement in career, work itself, and
may have evolved. With the motivation of employees is expected to increase
performance.
According to Mathis & Jackson (2007), employee performance is what is
done and not done by the employee. Employee's performance affects the
sustainability of the company in achieving corporate goals. Good performance of
employees can provide benefits to the company, while poor performance can
result in losses for the company. Poor performance can be caused by a decline in
employee performance, and this can be seen when the employee is unable to
complete the work with the target and the time is determined by the company.
With a good working environment, the character of the job duties and
encouragement (motivational) was supposed to be the impetus to improve the
performance of employees more leverage. And with a maximum performance of
each individual involved must in the end will give the best results against the
company as a whole.
PT. Megatama Plasindo is a Jakarta-based company specializing in
manufacturing for the plastics industry. Was established on December 7, 2007.
With the company's vision is to make the best quality products for the plastics
industry in Indonesia.
According to Mr. Indra as a Commissioner of PT. Megatama Plasindo,
present a problem for companies is the performance of employees who are not in
accordance with what the company is expected to lead to organizational
effectiveness have not reached the company is set to maximum. The performance
degradation is the recording of stock which often have errors and other factors is
still a work environment that employees felt uncomfortable, the distribution of job
characteristics and motivation. And if the employee is not in the correct
performance then it will continue berepengaruh against the company that resulted
in the survival of the company could not compete with existing competitors.
According to an interview to some employees, which became the basis of the
work environment at the PT. Megatama Plasindo affect their performance is a
poor lighting system, air is humid because of the lack fentilasi, and the presence
of noise or annoying sounds. While the basis that the job characteristics affect
employee performance is the division of tasks that have not been in accordance
with their capabilities so that employees are not working optimally and finish the
job they are not given feedback by the supervisor so that they do not know the
errors point to the work they complete. In addition, the motivation also affect the
performance of employees is in compliance with the employment rate of pay that
is given to keryawan company.
PT. Megatama Plasindo same as other companies that require quality
human resources and potential to achieve corporate objectives. In the absence of
capable human resources to work optimally, the large capital and advanced
technology will not be able to bring success for the company. Therefore the
company is expecting its employees to perform well.
An employee's performance will be better if the employee has a high
capability, which supports the work environment, the distribution character of the
work to suit the task in various fields and the support of the company. Any
attempt to do will definitely cause problems. The problem that there may be a
threat, but the problem can also be used as a separate motivation for the company
if the company can be managed properly. Therefore, the authors are interested in
doing research with the title "Effect of the Work Environment Analysis, Job
Characteristics and Motivation Of Employee Performance (Case: PT. Megatama
Plasindo)" using the scientific approach to human resource management.
Our goal in this research is (1) to know the influence of working
environment for employee performance; (2) to know the influence of job
characteristics for employee performance; (3) to know the influnce of motivation
for employee performance; (4) to know the influence of working environment, job
characteristics, and motivation for employee performance. The benefit expected
from this research is (1) to give suggestion for the employer from this research
result; (2) as an information source for reader to know about the influence of
working environment, job characteristics, and motivation for employee
performance as well as being a reference for reader who will do advanced
research; (3) as reference material for further research in the future with a focus
THEORETICAL BASIS
According to Stewart and Stewart Journal, work environment is working
condition can be defined as series of conditions of the working environment in
which become the working place of the employee who works there. (http://jurnalsdm.
blogspot.com/2009/09/kondisi-kerja-definisi-dan-jenis.html)
Type of Working Environment
According to Stewart and Stewart Journal, there are two types of working
environment, which are the Physical Conditions of Working Environment and
Psychological Conditions of Working Environment.
1. Physical Conditions of Working Environment
Physical conditions of working environment around the employee must be
noted by the employer, because that is one of the solutions to ensure the employee
can do their job without any disturbance. By doing this, employer is considered to
have tried to create an environment that is suitable for employee's desire and
requirements to do their job properly.
Environment factors :
a. Illumination
Lighting or illumination will give tremendous benefit for employee to safely
do their jobs without any inconvenience. With a good illumination, the employee will
be able to work accurately so they will be able to produce a satisfying products.
A lack of illumination will cause a reduced vision, resulting in delayed, buggy,
and less efficient work that the employer's goal will be hard to achieved.
b. Temperature
Working at an extreme temperature will result in performance loss.
Generally, working with a too hot condition will increase physical load, so
that the employee will exhausted faster and their performance will
reduced.
c. Noise
Noise can be defined as an unexpected sounds. A noise is a sound that
avoided by everyone, especially when doing job, because the employee
concentration might be distracted. A distracted person will produce an error or
even a damaged product that will make a loss in a company
d. Motion
Motion is generally accepted as vibration. Vibrations might cause a bad
influence for performance, especially for an activity that involves constant eye
and hand movements.
e. Pollution
Pollutions might be caused by application of chemical products in
workplace or by the diversity of materials used, especially in mechanical
profession. Materials used in offices are definitely contain certain amount of
hazardous chemicals. That compounds could be very lethal if not ventilated
well.
f. Aesthetic Factors
Aesthetic Factors are including : musics, colors, and scents. A
comfortable musics, colors, and scents could increase satisfaction when doing
work.
1. Psychological Conditions of Working Environment
Physical layout and design of a job, quantity of empty space available and
the availability of tools might influence working behavior and create many
psychological conditions.
Psychological factors:
a. Feeling of privacy
Employee's privacy could be maintained by designing a proper workspace.
There are workspace designed for only one employee, while many are
designed for several.
b. Sense of status and impotance
Low level employee generally happier when working in open space,
because it gives them opportunity to communicate informaly.
According to Robbins and Timothy A. Judge (2008: 268), characteristic
model of any job can be described into five dimensions of core jobs,which are:
1. Skill diversity : a level where a job require many activities that employee can
use many different skill and talents.
2. Identifying Task : a level where a job require a solution from all part of work
that could be identified.
3. Complete Task : how far a job require its parts to be finished so that job can
be recognized.
4. Autonomy : a level where a job gives substantial freedom and freewill for
each person to plan and decide procedures than will be used in that job
5. Feedback : a level where activities done could make a person get clear
information about how well he/she work.
Herzberg says that the best way to motivate a person is by fullfill his/her
highest needs. (http://kuliahkomunikasi.blogspot.com/2008/11/teori-motivasimcclelland-
teori-dua.html)
Two Factors Theory by Frederick Herzberg (Hygiene Motivation Theory)
propose that there are internal factors such as payments, work safety, work
environment, organizational status, company procedures, intercommunication
between employees, supervisors and subordinates. While external factors are
performance accomplishment, general acknowledgments, responsibilities, career
improvements, job it self, and chance for self improvements.
According to Mathis & Jackson (2007 : 35), performance is basically what an
employee do or don't.
According to Mathis & Jackson (2007 : 37), employee's performance is
covering these :
1. Result quantity
2. Result quality
3. Time accuracy
4. Attendance
5. Ability to Cooperate