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Tax and Revenue Management
Created by Former Member, last modified by Diego Gaudenzi on Apr 10, 2012

SAP for TRM on SAP Community Network;

Increase your knowledge about SAP for TRM and share it with others!
Expand your SAP for Tax and Revenue Management knowledge with our SAP for TRM Wiki Pages. Delivered right to your
desktop, these pages start from business process design, to the solution implementation and operations, including integration and Public Sector Forum
runtime optimization aspects. As a single point of entry, the pages also provide links to SAP Help Portal documentation, release- Public Sector Blogs
dependent information from the SAP Service Marketplace, articles, blogs or how-to guides. The SAP for TRM Wiki provides both
an ideal starting point for SAP for TRM newbies and an elaborated knowledge base for business and technical experts at Before you post, please familiarize yourself with the
customers and consulting agencies. rules of engagement

SAP Tax and Revenue Management What's New in the SAP for TRM Wiki
This is the home page for the Tax and revenue management space.
Technical Components - IS-PS-CA - Industry Solution Public Sector Contract Accounting
Definitions and Frequently Asked
Product Components - PSCD - Public Sector Collection and Disbursement
Questions
 FAQ — In this section you can find a collection of questions and answers on TRM
Overview and main features topics. This content is work in progress and is supposed to give readers who work
in Tax and Revenue Management implementation projects guidance in approaching
SAP for Public Sector supports tax and revenue management processes, including: and solving the described issues.

Taxpayer management
Interaction with taxpayers, creation of new taxpayers or new accounts, setting up filing

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 frequencies, and supporting multichannel filing, such as paper-based forms and electronic
filing. Plus, the solution enables the automation of the validation of tax returns, calculate tax
TRM Documentation in Help Portal and
liability, and trigger further actions, such as reminder letters and penalty calculations.
NEW technologies !!!!
Collection and disbursement
SAP Tax and Revenue Management based on EhP5 enable customers to make use of some
SAP solutions enable you to process payments using a variety of payment methods, including
major foundation topics: NetWeaver Business Client and BRFplus. Find more information
manual processing of payments that cannot be assigned or settled automatically.
around these subject areas here.
Case management
SAP for Public Sector allows to manage a variety of case types, such as bankruptcy cases
 TRM Documentation in Help Portal and NEW technologies !!!!

and audit cases, using a centralized information repository for managing events that are
triggered from multiple sources and channels. Tax authorities can also recover outstanding
receivables using internal collection departments. Implementation Cookbooks, Tutorials,
Financial customer care and dispute management Collaterals, White papers and Best
SAP for Public Sector gives the ability to conduct all financial-related communications with
customers through multiple communication channels. The solutions include integrated Practices Guides
receivables and collections management capabilities that ensure your service agents have the
information they need to provide accurate answers and take immediate action - ensuring that  Cookbooks, Tutorials and more — In this section you can find implementation
cookbooks, guidelines and best practices for Tax and Revenue Management.
disputes are handled effectively and rapidly.

Customer Success Stories, Recent wins

SAP Business Maps for TRM and Recent go-lives
When you're going somewhere new, it helps to have a good map.
Here you can find information about existing success stories in Tax and Revenue
The Solution Map for TRM models the business processes within an retail public tax and
management
revenue agencies that serves your tax administration needs while addressing the customer
service requirements of taxpayers. Tax and Revenue Management contains an integrated set of
applications that brings you proven best practices. Key processes include registration and
account maintenance, tax return filing and remittance processing, correspondence and contact Customer Sucess Stories
management, billing, audit, and compliance.
 Success Stories — Here you can find information about existing success stories in
TRM.

SAP for TRM Community Contributions

Whether they are best practices, lessons learned or success stories, share your experience with Recent go-lives
us. If you don't know where to start, please have a look at existing SAP for TRM Community
page contributions (see the box SAP for TRM Community Contributions on the right side) to see  Recent go-lives — Here you can find information about recent go-lives in TRM.

what has been created by members of our TRM@BPX community.

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 Also, before you begin, read our page on how you can contribute so you can begin positioning
yourself with your knowledge. Remember, it's you who makes the BPX community thrive! We
TRM Videos
welcome your input.
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8 Child Pages
 Cookbooks, Tutorials and more
 Courses
 FAQ
 Recent go-lives
 SAP for TRM Wiki - How to Contribute
 Success Stories
 Taxpayer Online Services
 TRM Documentation in Help Portal and NEW technologies !!!!

1 Comment
Montalbano Donald
So much of this Wiki is directed at Tax and Revenue but there are many non TRM projects that use PSCD

Oct 16, 2014

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