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CKGSB

CHEUNG KONG
GRADUATE SCHOOL
OF BUSINESS

K N O W L E D G E
Volume No. 24
Winter 2016 $12.00

Towards a
Re-globalized World
After a long period of expansion in global trade,
some in the West are pushing back
· Brexit has changed China’s relationship with Britain and the EU
· The world’s factory is beginning to automate away the world’s largest workforce
· Now the leader in high-speed rail, China is rolling its trains out to the world
Table of Contents Winter 2016

6
China Insight

22 The World’s Automated Factory China Data


From stats on trains to bikes, and
Robots may promise a bright future for movies to shipping, the numbers you
Chinese manufacturing, but a darker one for Chinese workers need to know

10
Comment
It Doesn’t Stop Here
Although this year has seen a retreat from the trends that define

12
globalization, the world will continue to grow closer
China Insight

39
Private Thirst China Insight
Less money is flowing to investment
in private enterprises in China Bargaining on Brexit
What does Brexit have to say
about China and the World?

46
China Insight

Searching for the Future


Baidu, China’s search giant, needs to a find
better business model beyond ads

CKGSB Knowledge 2016


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Table of Contents

Issue: Winter 2016


Vol. No. 24

Editor-in-Chief
Zhou Li
Coordination 
Deng Yuanyuan, Liu Sha
52 56
Produced By
SinoMedia
Managing Editor
Tom Nunlist
Design
Jason Wong, AMAO, Lisa Ye
Wei Bingnan, Yulong Lli C-Suite Q&A
Cover by Wei Bingnan Philippe Gas, General Manager of the Shanghai Georg Tacke, CEO of Simon-Kucher &
Disney Resort, discusses challenges and Disney’s Partners, discusses common pitfalls in
ISSN 2312-9905 partnership with the Chinese government product innovation and how to avoid them
Publisher
CKGSB GLOBAL LIMITED
Suite 3203, 32/F, Champion Tower,
3 Garden Road,
Central, Hong Kong

For Letters to the Editor or reprint


59 62 65
requests, please contact:
ckgsb.knowledge@ckgsb.edu.cn

China Insight
Down on the Farm
17 Q&A The Thinker Interview Q&A
Bill Bishop, author of the Edward E. Lawler III, Larry Summers, former US
After years of focus on urban Sinocism newsletter, talks Distinguished Professor at the Treasury Secretary, talks
development, priorities are current affairs, China in the Marshall School of Business, about China’s significant
shifting toward agriculture media and the view from discusses the changing nature economic challenges and
Washington DC of employment global influence

Downtime

Working it Out
67
Chinese businesspeople are
finding new ways to be fit

China Insight
High-speed Diplomacy
28 China Insight
Faith Management
33
Long an importer of technology, China is How wealth management products have
rolling out its own trains to the world helped bring shadow banking main stream

44
Business Barometer
8 Snapshot 70 Bookshelf
Ad It Up
Profitable, but Troubled Kaiser Kuo recommends books
The way China spends advertising on China and beyond
Firms make money and face issues money is changing with the times

4 / CKGSB Knowledge 2016


Letter from the Editor Winter 2016

Sustaining Globalization

I
n this issue of CKGSB Knowledge, business model, while in our Downtime

CKGSB
we are taking the unusual step of CHEUNG KONG section (page 67), we discuss the chang-
GRADUATE SCHOOL
including a Comment as the cover OF BUSINESS ing culture of young professionals in
story, on what we see is the key issue China, who are increasingly turning their
K N O W L E D G E WINTER 2016
Volume No. 24
$12.00

of our age—keeping the overall strat- backs on baijiu and banquets in favor of
egy of globalization, which has had such jogging and yoga.
a positive impact on the world over the For our interview section, we talk
past few decades, on track in the face with Philippe Gas, General Manager of
of significant new challenges. The elec- the Shanghai Disney Resort, in a wide-
tion of Donald Trump to the presidency ranging discussion about the history of
of the United States and the decision the park, Disney’s close partnership with
by a majority of British voters to leave Chinese government and more. Other in-
the European Union are simply the two terviews include a revealing Q&A with
most high-profile indications of a grow- one of the top commentators on China’s
ing wave of discontent in many countries economy, Bill Bishop, and an interview
at the impact that globalization has had. Towards a with Georg Tacke, one of the world’s
All countries have benefitted overall, Re-globalized World most prominent business consultants on
but some segments of the population After a long period of expansion in global trade,
strategy and marketing.
of some countries have not, and these some in the West are pushing back
The world is changing fast, and
· Brexit has changed China’s relationship with Britain and the EU

groups, previously largely unnoticed and ·


·
we at CKGSB are eager to keep ahead
The world’s factory is beginning to automate away the world’s largest workforce
Now the leader in high-speed rail, China is rolling its trains out to the world

discounted, are now increasingly making of the curve with our articles and com-
themselves heard. And the year ahead mentaries. If you have any comments or
will see elections in a number of countries in Europe that could very opinions on any of our offerings, we would love to hear from you
well see further gains for politicians who wish to see a rollback of (lzhou@ckgsb.edu.cn or ckgsb.knowledge@ckgsb.edu.cn).
liberalized trade and investment. But the answer, we believe deeply,
is not an unwinding of the ties that now bind the world together, Yours Sincerely,
but rather a strengthening and improvement of them. The way for-
ward is not de-globalization but rather re-globalization. The Cheung
Kong Graduate School of Business (CKGSB) believes that business
leaders in this new era will need to be attuned to three elements—
Globalization, Humanity and Innovation, which we group in the
acronym GHI. Please read our Comment on page 10, as well as the
article looking at how China’s relations with the EU and Britain are
likely to be affected by Brexit on page 39.
Another topic that is likely to have almost as big an impact on Zhou Li
the world economy as globalization in the years ahead is automa- Assistant Dean, CKGSB
tion, and on page 22 we review the rise of the robots, and how Chi-
na’s role as the Factory of the World and its employment landscape For more insights on the Chinese economy and business, please
could be affected by this basic technological shift in manufacturing, visit the CKGSB Knowledge site: http://knowledge.ckgsb.edu.cn/
and many other sectors too.
In addition, we look in-depth at a number of important trends we
have identified in China’s economy, including the changing face of
agriculture (page 17), the wealth management product segment of
the Chinese finance industry (page 33) and the implications of, and
prospects for, the slowdown underway in private investment into
the real economy (page 12). Our company profile this issue (page
46) is search giant Baidu, which is in the midst of a major shift in its

CKGSB Knowledge 2016


/5
China Data

All Aboard for Africa

China announced it will build a

$4 billion railway
China Data connecting the Ethiopian
capital of Addis Ababa to the
The stats you need to know neighboring country of Djibouti
Source: The Wall Street Journal

On Loan We Can Rebuild Them


New home loans in the
first nine months of
China has launched a RMB 350 billion ($52.5 billion) state
enterprise restructuring fund to advance its ‘supply-side’ reforms
2016 reached

$539 billion ,
more than double the
same period in 2015,
as the property market
heated up

Source: Reuters
Source: Caixin

Eurotrip
China has set up a
€10 billion investment
fund to finance infrastructure
projects in Central and Eastern
Europe
Source: Reuters

Out of Juice
95% of China’s electric vehicle startups
face closure in a massive industry shakeout Stream of Money
Live streaming apps, which allow anyone
with a smart phone to broadcast live to an
audience, are expected to generate
this year as some users hit stardom
$5 billion

Source: Bloomberg Source: The Wall Street Journal

6 / CKGSB Knowledge 2016


Winter 2016

Bicycle Bounty
Venture capital funds raised

$200 million for several


bike share startups, which have
exploded in popularity this year

Source: Caixin

Steady as She Goes


Not Shipping Out China’s GDP has grown at 6.7% for three
quarters in a row to Q3 this year
China’s September exports fell 10% from a year earlier
amid a broad economic slowdown
USD Hundreds of Millions

Source: Reuters Source: Trading Economics

Subsidized Entertainment
Dalian Wanda’s new movie studio complex in Qingdao will offer $150 million
in annual subsidies to Hollywood movie producers

Source: Financial Times

Arrivals Fast Fingers


133 million Chinese tourists will make overseas trips by Due to phone-loving millennials, China’s online sales of fast-moving
the end of 2016, up from 120 million in 2015
consumer goods (FMCG) grew at an average of
from 2010-15, while the US and UK grew at
78.4%
10.7% and 7.9% respectively
Source: Financial Times

Source: South China Morning Post


Snapshot

Source: eMarketer, China Internet Watch

8 / CKGSB Knowledge 2016


Winter 2016

Ad It Up
China’s ad spend is evolving
China strives to be a consumer-based economy, and as such it is
not surprising that advertising spending has risen by leaps and
bounds the past few years, especially as people become more
affluent. However, the ad spend is also changing to reflect the
times. Mobile spending has risen ten-fold in the past three years,
while print spending is slowly dropping off. And the change is sure
to continue along with more digital disruption.

CKGSB Knowledge 2016


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Comment

It Doesn’t Stop Here

O
n April 15, 1981, some 500 Chinese ous benefits that it offers. Globalization has torical mirror image. In the days before it
officials and Americans gathered in unquestionably helped hundreds of mil- joined the WTO, China also had a strong
the Great Hall of the People in Bei- lions of people to be lifted out of poverty. contingent of anti-globalization voices. The
jing to celebrate the opening of the Coca- Hunger, the bane of China for millennia, loudest among them were the state-owned
Cola Company’s first mainland bottling has been effectively wiped out. In today’s enterprises, and their professed fears were
plant since 1949. It was still the early days China, people are hungry for streaming strikingly familiar—that Chinese compa-
of Deng Xiaoping’s reform and opening media on their smartphones and high-speed nies would be wiped out in the face of open
process, and the international community train trips to exotic locations. Desperation competition with foreign companies, and
was eager to have China participate in the has long given way to aspiration. that once-secure jobs would evaporate. But
new trend of “globalization.” “[This] may But this process of globalization was the leaders at the time, particularly Premier
be one of the most important days… in the not simply China’s gain at a loss to others. Zhu Rongji, blazed a trail ahead, and in the
history of the world,” said Roberto C. Goi- It has truly been a win-win for just about end both China and the world benefitted.
zueta, then the chairman of Coca Cola. all. National incomes are up consistently
Today, Coke is as popular in China as in recent decades and while average wages Re-globalization
anywhere, but the international mood has in many countries have not risen signifi- Now as then, protecting inefficiency is not
to a great extent shifted. The deeply-held cantly, the money in peopleʼs wallets goes the answer to the problem. What is needed
views on free trade and open access for all, much further than it ever used to. The basic is not “de-globalization” but “re-globaliza-
which are at the heart of the globalization goods of modern life are drastically more tion,” a fresh approach to the process of
trend of recent decades, have been joined affordable because in the past three decades integrating the disparate economies of the
by ever-more insistent drum beats of dis- China has exported huge savings in living world in a way that is equitable to as many
sent. From Europe and North America expenses through cheaper products. people as possible. And re-globalization
particularly, but from other places as well, Of course, by becoming the “factory needs to also take into account the reason-
there are calls for a rollback, for trade re- of the world,” China’s rise did indeed re- able requirements of global companies for
strictions, for sanctions and barriers. There allocate some jobs in the West. Or rather, fair access to the ever-expanding China
are those in the West who believe that to forced Western countries to face inefficien- market.
protect jobs and industries, it is necessary cies and find other routes to development, The signs of opposition to globaliza-
to replace “globalization” with “de-global- which to a surprising extent they have tion are currently much in evidence, but
ization.” made progress in doing. The economies of globalization should not and will not end
Europe and the US are dramatically differ- here. The increasingly global approach of
Who is Winning? ent from 30 years ago—more flexible, with the Internet and transnational corporations,
China was once a closed economy and an higher productivity and generally higher for instance, will continue to grow regard-
opponent of globalization. Now it is one of living standards across the board. less of election results or other changes
the strongest advocates because of the obvi- And here, too, is an interesting his- anywhere.

10 / CKGSB Knowledge 2016


Winter 2016

The next period of “re-globalization,” producer of shoes, or steel, or even those


however, will be differentiated from the magically powerful instruments of commu-
globalization process of the past few de- nication, smart phones. But a knowledge
cades in several ways. Firstly, science and worker, or a cultural worker, is not.
technology will develop more rapidly, with The workforce in the technology and
artificial intelligence, and profound advanc-
es in medicine and the life sciences, gen-
erating all sorts of global opportunities and
China now has a information industries that is driving the fu-
ture of humanity is remarkably more fluid.
As of this year, 37% of workers in Silicon
new problems.
This next phase will also see a shift in seat at the table Valley are foreign-born. Many of them are
Chinese, and many return to China to bring
the rankings of the players. The last round their knowledge and experience with them
of globalization was dominated by the
United States, whereas in the years ahead,
of globalization. to break new ground at home.
Given the technological nature of these
changes, they will affect everyone simulta-
And just like
neither the US nor China will dominate—it
will rather be a multi-polar scenario, with neously, and will be as unhampered by na-
India and other dynamic economies, as well tional borders as is the weather. That does

the opening-
as globally competitive sectors in advanced not, however, mean that the work of busi-
economies also playing much more bal- ness and political relationships is somehow
anced roles. lessened—on the contrary, the importance
A third feature is likely to be a shift
from dominance of multinational compa-
nies through to a much bigger role for small
up all those is magnified.
This means, among other things, that a
newly-powerful China will command not
and medium-sized enterprises and even in-
terest groups on the Internet such as Wiki- decades ago, it only a greater say in international matters,
but also bear a greater responsibility. Chi-
pedia. na’s re-globalization interests need to bet-
China’s position vis-a-vis other nations
has shifted dramatically since the start of
is unquestionably ter take into consideration the community
interests of its business partners, be it in the
Midwestern United States, in France with
a good thing
this globalization story in the early 1980s.
In those days, its role in the world economy its wineries, or in countries across Africa.
was minuscule and so in consequence was In short, these relationships demand a cer-
its voice. But today China is a major player tain reciprocity that China, now more than
by any measure, and will inevitably and may unleash. The reason is, simply, that ever, has the duty to deliver.
rightfully have a major voice in the way in manufacturing jobs have been disappear-
which economic relationships change in the ing from the West for decades, and the On Deck
years ahead. workforce has already gone a long way in What is for sure is that, whatever happens,
It is of course in the interest of China to adapting to that by switching to the service China and other players will have a seat
have continued globalization, and the trem- and knowledge economy. Making that at the table of globalization. And just like
ors that are shaking Western societies need same transition is a goal of the Chinese the opening-up all those decades ago, that
to be recognized and addressed. But the an- government, but China will not have the is unquestionably a good thing. Resolving
swer is certainly not the erection of walls. luxury of time on its side. And although the issues at the heart of globalization is
One factor to consider is the paradigm- the crystal ball never produces a clear im- the responsibility of all and they can only
bending changes to production that are age, it is a safe bet that the world cannot be solved by a world working together, as
likely soon to hit us. In the not-too-distant afford to let China deal with the transition one, not through the implementation of a
future, manufacturing jobs will not be pains all on its own. A new approach to mélange of national solutions.
threatened by cheaper workers in foreign globalization will be necessary. The uncertainty of it all is scary, to be
lands, but by a far more disciplined army of The next phase of globalization will sure, and all players feel the pressure of the
tireless machines—the robots are coming, likely be about much more than labor and future. But a connected world is the only
even to China. Job losses to other humans trade deals, it will be about a deeper inter- future that can be sustained, and this is a
will pale in comparison to job losses to ro- twining of technology, society and culture time to re-evaluate and re-invigorate glo-
bots. on a global scale. This new era is already balization, not turn away from it. So take a
For all the complaining in certain on the world’s doorstep. A factory worker, deep breath and share a Coke with some-
quarters, the West today is better equipped even one in a highly globalized system of one. Or perhaps instead a cup of the world’s
to deal with the revolution that robots trade, is ultimately walled off, a faceless original globalized beverage: tea.

CKGSB Knowledge 2016


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China Insight

Private Thirst
Less money is flowing to private enterprise in China
By Wynne Wang

Image by Lisa Ye

12 / CKGSB Knowledge 2016


Winter 2016

Z
hang Qingli has little interest in in- investment slowdown. In the first eight
vesting further in his textile business, months, infrastructure investment—almost
as rising labor costs and raw material entirely state-funded—increased by 19.7%,
prices, as well as falling sales prices con- “playing a key supporting role in stabiliz-
tinue to shrink his profit margin. ing investment growth in the country,” says
“I don’t dare to invest more, not until
a trustworthy client can promise me stable
flows of orders,” says Zhang, whose fac-
I don’t dare to Wang Baobin, a senior statistician from
National Bureau of Statistics.
But China’s strategy to prop up eco-
tory in China’s eastern Jiangsu Province
mainly exports products overseas. invest more, nomic growth by pushing large-scale
projects could also potentially sideline the
Zhang is not alone in his limited con- private companies that account for three-
fidence in the future. Private investment in
China in terms of capital goods like fac-
not until a fifths of China’s economy and four-fifths of
its labor force. The government’s push for

trustworthy client
tories and trucks grew by just 2.1% in the infrastructure projects usually come with
yearʼs first eight months after nearly 30% financial and policy support, funds that are
average annual growth over the past de- therefore not available to bolster private
cade. In June, it fell to a record low since
China started tracking the data, and dipped
even lower in July and August.
can promise me companies.
A survey of China’s industrial economy
by the Cheung Kong Graduate School of
The pullback is happening just as the
domestic economy is shifting to lower gear.
The economy expanded 6.9% in 2015, the
stable flows of Business pointed to the same trend. Only
9% of firms polled made fixed investment
in the second quarter and a mere 2% made
slowest pace in a quarter of a century, and is
expected to cool to 6.6% this year, and slow orders expansionary investment. The sluggish
pace of investment looks like it will not im-
further still to 6.5% in 2017, as the govern- prove in the third quarter as only six firms
ment continues policy support to help ward of about 2,000 said they planned to make
off a sharper slowdown.
Zhang Qingli investments.
While China’s state-owned enterprises Factory Owner “Recent media reports have noted that
dominate the monopoly industries such as Jiangsu province the country’s fixed investment during the
petroleum and telecoms, the country’s pri- first six months of this year was dominated
vate economy is still the major source for by government-led investment, while pri-
growth in production, employment and ex- 10% to 2.1% in August, before inching vate investment has been contracting. Our
ports—indeed, it was the private sector that back up to 2.5% in September. survey has found this trend to be a persis-
created the Chinese economic ‘miracle’ of “There is simply no profit to hunt for,” tent one,” said the survey report.
the reform era. said Liu Dongliang, senior analyst with There are, however, voices saying that
“We have to realize that private invest- China Merchants Bank. “The return on the China’s private investment spending
ment is rather large and works as a strong investment has dropped, so why bother to isn’t completely falling off a cliff. Analysis
driver for consumption and job creation,” invest further.” by Nicholas Lardy and Zixuan Huang of the
said Premier Li Keqiang at a conference Private companies are more sensitive to Peterson Institute suggests the official data
in July with local government officials. He economic changes, and will jump out of a has exaggerated the decline as the govern-
added that private investment is not only a sector if profit margins shrink. State-owned ment’s RMB1 trillion bail out of the stock
concern for now, as it will affect economic firms, however, have more complicated market has pushed some private companies
development for years to come. goals, including supporting government into the state-controlled category, because
But whether the Chinese government policies, and are more likely to soldier on. state investment funds now own significant
has the ability to stimulate private business With investment opportunities sparse, parts of those companies.
is unclear. Chinese firms reported an 18% jump in The researchers tried to provide more
cash holdings during the latest quarter, the clarity by detailed examination of the share
Who Hit the Brakes? biggest increase in six years. The $1.2 tril- of investment undertaken by private and
China’s overall investment growth—in- lion stockpile—which excludes banks and privately-controlled companies. It shows
cluding state investment—has slowed down brokerages—grew at a faster pace than in the private share declined slightly in the
only slightly, from 10.1% at the end of last the US, Europe and Japan, according to first half of this year, but it is still the first
year to 8.2% in September. But private sec- data compiled by Bloomberg. decline recorded in the decade for which
tor investment in the same period slid from Not all sectors are suffering from the these data are available.

CKGSB Knowledge 2016


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China Insight

Real Economy, Real Problems owned companies. method of infrastructure investment to spur
But private companies aren’t only being “When the economy slows, it has a sim- growth has not shown much effect in shor-
squeezed by policy, they are also being ilar impact on state and private companies,” ing up the broad economy this time, and
challenged by the market. says Wang. “But to the banks, the private has so far failed to encourage more private
Like Zhang Qingli’s concerns over companies pose additional credit risks.” companies to invest.
overseas orders, the Cheung Kong Gradu- Wang says that private companies may China’s central bank has been pumping
ate School of Business school survey also dress up their balance sheets, misappropri- money into the banking system, but ana-
indicated that weak demand is by far the ate the borrowed money or even transfer it lysts are concerned that much of the cash
biggest challenge for the industrial econo- to another company and bankrupt the cur- hasn’t been able to reach the real economy,
my, as reported by 81% of the firms sur- rent one. or that companies that have spare money
veyed in the second quarter. Some enter- “The bar for private companies is high- would rather hoard instead of expand their
prises also cited concerns over labor and er versus the state-owned companies even business.
raw material costs. if they have similar operating results, cash Speaking at a forum in Shanghai Au-
“We heard about a lot of policy support flows, and collaterals, ” Wang says. gust, Sheng Songcheng, the head of the
for small companies, but they [only appear] central bankʼs statistics department, said
in the news stories and not in real life,” said Possible Solutions the gap between the growth rates of the nar-
Zhang, complaining about lack of govern- China’s top economic planning body, the rower gauge of money supply, M1, and the
ment and bank credit support. National Development and Reform Com- broader measure of money supply, M2, had
Zhang said it is very difficult for small mission, sent out a research team in May widened since October of last year largely
companies like his to get bank loans unless to look into the private investment slow- because companies were having a hard time
he provides hard collateral, usually in the down problem, and then issued a work plan finding good investment opportunities.
form of real estate assets. Instead, he relies including 60 proposals. It mainly suggests China’s M2 slowed down to 10.2% in
on retained profit and other sources to keep that local governments improve services, July year on year, the weakest pace in 15
the business going. help private companies to find funding and months. The slowdown in M2 suggests that
John Wang, China manager of Corpo- offer greater access to more areas. money isnʼt being put to productive use.
rate Value Associates, who has been con- But such structural reform pronounce- Rather, it is just sitting idle in corporate
sulting for Chinese banks for more than 10 ments have yet to result in much real bank accounts.
years, says the banks do tend to favor state- improvement. The government’s usual What also worries analysts is that the

Public Spending, Private Fears


Investment by state-owned companies has spiked as private investment has fallen

Change from previous year

Monthly private fixed asset investment

Monthly state fixed asset investment

Source: The Wall Street Journal

14 / CKGSB Knowledge 2016


Winter 2016

high-flying property market has probably


attracted too much liquidity from the real M1/M2 Gap Suggests Cash Hoarding
economy. Home prices are up about 60% The gap between M1 and M2 is at its widest in years
in the past year in cities like Shanghai and
Shenzhen.
“I plan to buy another apartment in my
hometown where prices are expected to
rise in the coming years,” said Zoe Chen,
who owns an export company in Zhejiang
Province.
Zoe’s company exports ink, and she
says she has no plans to expand production.
“There aren’t many investment oppor-
tunities,” she adds. “If you invest into the
products sold by the banks, they only offer
you a return around 4%.”
In the first half of 2016, close to half
of new bank loans were housing mortgage
loans, according to the state media. While
loans to non-financial enterprises have
slowed, loans for fixed assets increased by Source: Gavekal Capital
7.5% on year, 1.6 percentage points down
on the first quarter. grew fastest, recording growth of 7.1% in also options like cutting taxes, launching
the first eight months this year. It’s not a favorable policies and sharing infrastruc-
Bright Spots surprise as the area includes economically ture construction opportunities with private
But not everything is doom and gloom. thriving cities and provinces like Shanghai, companies more effectively.
“We are investing every year to up- Jiangsu and Zhejiang. Whether China can enact the right re-
date our manufacturing facilities to make But northeastern China has been a drag forms to regenerate growth is an open ques-
our production more efficient and develop on the national economy, as the area’s pri- tion. The government is surly aware of the
new products,” says Song Zhigen, whose vate investment declined by 30.3% from problem, but to carry out reforms to over-
company is a major stamp pad producer in January to August. Liaoning province even haul the system would mean cutting into
China. posted a 1.0% drop in GDP in the first half the meat from the free lunches currently en-
Song represents a group of business of 2016. joyed by state-owned companies and local
owners that believe they can continue to “Liaoning is a famous old industrial governments.
make decent profit by increasing efficiency base in our country with most of its enter- But ultimately, shoring up the confi-
and introducing new products, even if the prises in commodity chemicals,” said Sheng dence of entrepreneurs means the prospect
industry they focus on has slowed down. Laiyun, spokesman with the National Bu- of profit, either by raising expected revenue
“The companies that produce automat- reau of Statistics. “In this round of readjust- or cutting costs. The recent dip in the value
ed equipment are very tied up recently, as ment, commodity chemical prices had the of the RMB is helping export companies
so many manufacturers are replacing their deepest correction, which posed downward stay the course, but that’s not solid enough
facilities,” Song says, adding his company pressure on Liaoning’s economy.” to encourage them to invest. They may see
would invest at least half a million RMB for hopes rise if China can tame soaring proper-
the same purpose. Down but Not Out ty prices, control the rise in labor costs and
Additionally, some industries in China China’s private investment isn’t slowing make the government work more efficient-
are still expanding. Official data showed down all on its own, but rather along with ly, which would all mean lower costs for
that private investments in electricity, heat- the country’s economy as a whole. And private companies. But that is a tall order.
ing power production and supply grew by while China is looking for reasons and so- In the end, it might just be up to the
32.6% in the first eight months this year, lutions in the private sector, the real ques- market.
while private investment in education in- tion is how to spark growth in general. “Private companies invest for genuine
creased by 15.7%, and 13.5% in auto man- One solution under discussion would be demand,” says Liu Dongliang, “They re-
ufacturing in the same period. for China to further reform its state-owned treat quickly when the broad environment
The speed of private investment also enterprises and allow the private compa- worsens, and they will come back when the
differs from place to place. Eastern China nies to compete in more areas. There are ice melts.”

CKGSB Knowledge 2016


/ 15
China Insight Winter 2016

Down on the Farm


After years of focus on urban development,
priorities are shifting towards agriculture
By Tom Nunlist

Image by AMAO

CKGSB Knowledge 2016


/ 17
China Insight

F
or a visiter, there are quite a few things Family Plot
to envy about He Kunhou’s farm life The rustic feel of Chinese farms, especially
out in the vast countryside around in contrast to their high-tech Western coun-
Chongqing city in central China. His tra- terparts, belies the truly massive agricul-
ditional tile-roofed home has a large, sun- tural progress China has experienced in the
soaked courtyard with a gaggle of chickens
milling about and beehives built right into [The government] past century or so.
Basic figures trace an inspiring profile.
the open-air walls. Just across the lane lay At the ascendance of the Communist Party
the rice fields, crisscrossed with elevated
paths—a little less than an acre he calls his
doesn’t see in 1949, and before the land collectiviza-
tion of the early 1950s, China’s total grain
own. production was roughly 100 million tons.
In recent years, Farmer He’s honey pro-
duction has provided the bulk of his income,
[industry and Despite the tragedy of the Great Leap For-
ward famine from 1958-1961, by the start

agriculture]
about RMB 30,000 annually ($4,400). His of the reform period in 1978, that figure had
grain output has dropped off, particularly tripled to 300 million tons.
because he is now 70 years old. But although production had grown,
“I don’t have much energy, so I only
plant one mu,” he says, a mu being roughly
one-sixth of an acre. And with his sons long
as separate collectivized farming was still vastly ineffi-
cient, and yields were often barely sufficient
to feed the country. The supreme leader of
since having moved to the city, the future of
his little plot is uncertain. anymore – they the time, Deng Xiaoping abandoned the in-
efficient people’s communes and allowed
The situation of Farmer He’s farm is farmers to tend their own individual fields
typical of a seeming rupture in Chinese
development—while manufacturing and
want to integrate again. The so-called Household Responsi-
bility System became a national policy in
urban life took off, catapulting China to 1981.
world-power status, rural China and farm-
ing lagged behind.
them into one Also around that time, new crops and
techniques were introduced into China,

system… That’s
“Agriculture has very much been thanks in part to the efforts of famed agri-
sacrificed to advance the urban areas, culturalist Norman Bourlag, the father of
factories and industry,” says Erlend Ek, the so-called “green revolution” that helped
agriculture and marine manager at China
Policy, a Beijing-based research and advi-
sory company.
a fundamental to banish widespread poverty. In this sense,
reform in China’s agricultural sector is not
new.
The fundamentals are striking: In 2013,
86% of farms in China were only 1.6 acres, change “Certain things have been happening
for a long time, new technologies, new
a tiny fraction of the size of the average types of grains, fertilizer, pesticides, that
441-acre US industrialized farm. Most of type of thing,” says Young.
the work on these miniscule plots of land
Erland Ek With commune farming a thing of the
is done by hand, and by an increasingly el- Agriculture and Marine Manager past and new opportunities for factory work
derly population of farmers who now aver- China Policy appearing in the 1980s, a major transforma-
age over 50 years old. It is unclear who will tion took place. Roughly 700 million Chi-
replace them, and the development of large, nese people have since left farming to live
mechanized farms is hindered by a number any crop, the harvest is uncertain. in the cities, but agricultural production
of factors, including the hazy status of rural “It is a transformative moment for has ballooned anyway. In 1998, China pro-
land rights. the Chinese agricultural sector,” says Ja- duced 500 million tons of grain, while last
But the wheels of reform are turning. son Young, lecturer and research fellow year it turned out 621 million tons.
The government is making changes to ru- at the New Zealand Contemporary China But this progress is under threat, just as
ral land regulations and pushing private in- Research Centre.“You have the central He’s farm shows.
dustry into the once off-limits agricultural government promoting the idea that what “Now farmers are already in their 50s,”
sector to develop corporate farms. It has China needs is to supplement its modern says Zheng Fengtian, professor of agricul-
announced plans to invest $450 billion by urban sector and urban industry… [with a] tural economics at Renmin University. “In
2020 to secure the future of this most fun- better regulated and more diverse agricul- ten years they will be in their 60s and they
damental of economic sectors. But as with tural sector.” will be unable to work.”

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Winter 2016

A Hundred Million Homesteads


Chinese farms are small, and farmers numerous

US
Avg. US farm is 441 acres
<2% of the population - 3.2mn

China
Avg. Chinese farm is 1.6 acres
31% of the population - 240mn
Source: ScienceDirect; US Bureau of Labor Statistics; USDA; New York Times

Who exactly will do the farming, and have switched to other products, includ-
how it will be done, are major question ing high-value vegetables or meat—Young
marks. notes that there is massive demand for bet-
ter quality and more diverse food products
Hungry for Change from urbanites.
Naturally, the first concern of Beijing is mak-
ing sure that there is enough food to satisfy
Collective land In practice, there is not much the state
can do these days to battle the market and

ownership is not
the stomachs of China’s 1.3 billion people. encourage more grain planting except im-
“Food security is national security,” plementing price floors via mass state pur-
says Zheng. chasing. But that is no longer a sustainable
Historically that meant the government
doggedly pursued a policy of self-sufficien-
cy in grain production, the thinking being
an obstacle to practice.
“State intervention is putting a huge fis-
cal burden on the central coffer,” says For-
that relying on anyone but China’s own
people was a huge risk, particularly in the the land transfer rest Qian Zhang, professor of sociology at
Singapore Management University, who
event of war. This attitude has been fad- researches land rights and agriculture in
ing, not so much because the leadership no
longer sees conflict as a possibility, but be-
that is already China. “In the past three years, the state has
lowered its protection price to the extent
cause of global economic realities. that it is just market price.”
“[Now] they want 100% ability for self-
sufficiency,” says Ek. “They have under-
happening Food production has long been a global
enterprise, and Beijing is now moving in
stood that you can’t produce where the mar- that direction, which alone is a major policy
ket won’t pay for it. The price is too high.” Forrest Qian Zhang change.
The price referred to is the cost of sup- “[The Minister of Agriculture] traveled
porting grain production. For farmers,
Professor of Sociology to 25 countries last year,” says Ek. “Before
staple crops such as rice and potatoes are Singapore Management University that he never traveled.”
very low-margin, and so many of them But although orienting China’s agricul-

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China Insight

size of China. For the top leaders, it must be


difficult to understand the situation at ground
level, especially given the data deficiencies.
“On paper it looks very good,” says Ek.
“[But] nobody knows what is really hap-
pening on the farmland. No one has abso-
lute overview.”
In fact, transfers of land usage rights
are already happening informally. As Chi-
nese rural residents have moved to the
cities to work in factories in what is the
largest migration in human history, people
often left behind their plots of land. Some-
times they let them go fallow, other times
they rented them out to neighbors, or gave
them to relatives.
“[Land rights are] already highly mar-
ketized … and the price is transparent,”
Zhang says, referring to one entrepreneur-
ial farmer in Sichuan who has already man-
aged to create a 1,600-acre rice farm—hu-
mongous by Chinese standards. Although
this kind of organic land consolidation in
Machines are now more common, but most farming is still done by hand still rare and on a small scale, it is neverthe-
less not dependent on state intervention.
tural sector toward the world market is a ne- is not going directly to the land, but rather to “It doesn’t really involve any policy
cessity, that will not be enough to offset the materials like cement, which are necessary change,” adds Zhang. “Collective land
coming impact of tens of millions of small- to build modern irrigation systems. ownership is not an obstacle to the land
time farmers riding off into the sunset. In But the state does not want to run farms, transfer that is already happening.”
their wake they could leave vast tracts of and the bigger change in prospect is the
unplanted land, albeit broken up into tiny opening up of agriculture to private-sector Betting the Farm
plots that are unprofitable and unattractive investment—in other words, unleashing the Moreover, official interference in this pro-
at such small scale. forces of capitalism. cess could turn out to be counter-productive
What must happen is a consolidation of because farming is as difficult as it is an-
these plots into large farms that can be in- The Rights Way cient. Encouraging outside private invest-
dustrialized. This is underway in some areas This scheme, however, rests partially on ment from cities and industry in the way
such as animal husbandry where the require- the odd circumstances of rural land rights Ek describes risks handing farming to over-
ment for land is lower and profits higher. But in China. Although the responsibilities of confident city slickers.
encouraging this process for staple grains farming were devolved to individual house- “[Companies] get into agriculture, and
such as rice and wheat, which are low-profit, holds in the 1980s, farmers still do not own put in a lot of investment to improve the
is the government’s major goal in agriculture the land. The state does, through the local land, they set up the infrastructure, improve
reform. Previously the state wanted to push rural “collectives.” Farmers have only us- the technology… and then they very quick-
industry to help meet the needs to agricul- age rights for a fixed period. How this im- ly realize that the agriculture market is very
ture, but now deeper integration is the goal. pacts on the development of consolidated volatile,” says Zhang. “We’ve seen cases
“They don’t see [industry and agricul- corporate farms is not clear. where companies invest millions of yuan,
ture] as separate anymore—they want to The government announced new rules set up a very modern corporate farm… and
integrate them into one system,” says Ek. in November, termed “land management before they can harvest the first crop they
“That’s a fundamental change.” rights” under which the state-run collectives are already running into [financial] prob-
One way the state is working toward this will be able to aggregate usage rights from lems.”
goal is by laying the groundwork through farmers, and then transfer the land to a cor- If those companies go bust, the resulting
massive state investment. According to Ek, poration in exchange for annual payments. situation could be worse than it was origi-
of the hundreds of billions being spent on ag- This is all new, and there is fair amount nally because that type of heavy investment
ricultural modernization efforts, about 70% of uncertainty, partly because of the sheer changes the physical landscape. Farmers

20 / CKGSB Knowledge 2016


Winter 2016

who transferred land rights may no longer


even recognize which plots are theirs. More Bountiful Harvests
Ek also sees risk in making a large-scale Despite problems, China’s grain production has exploded
switch to corporate farming, especially if it
happens fast.
“It takes months before crops are
ready,” he says, noting the seriousness of
crop failures. “If they get it wrong, they get
it very wrong.”
Another big risk has again to do with 621mn tons
of grain
land rights. The long-term usage right of
the land plots is very often the only real
safety net that ordinary farming families in 500mn tons
China have. of grain
“[Land] is their ultimate form of social
security,” says Young. “Until you have
a full social security system… then rural 300mn tons
people [may] still want to have their land.” of grain
The thinking here is that should a mi-
grant worker face true hardship and un-
employment, he can always return to the
100mn tons
homestead and provide a living for him-
of grain
self. But as the transformation picks up and
farms become consolidated, it will become
harder to do that—you cannot return to a
plot that has been absorbed into a giant 1949 1978 1998 2015
farming operation. It is worth noting that
Source: Journal of Experimental Botany; Reuters
this has not happened yet at large scale, de-
spite the recent economic downturn and the
closure of many factories in big hubs such “Big bang reform can be very, very tra-modern megalopolises of Beijing and
as Guangdong Province. dangerous,” says Young, noting that China Shanghai, and the other end rural ham-
“I don’t have a good answer to what hap- has learned this lesson in the past. “You lets without much beyond the basics. The
pened to the people laid off from Pearl River won’t see radical change, but you will see middle ground of well-developed towns is
Delta jobs,” says Zhang, but he assumes they more large agribusinesses.” rather small, and nationwide there is a lot of
are still out there looking for work, noting The renewed focus on agriculture can opportunity there beyond just agricultural
the lack of agricultural skills of young people be seen as part of a broader slowdown in modernization.
from the countryside. “All their aspiration China, in the economy, in urban growth and It may take a city eye to see it, though.
throughout their lives is to settle in cities. So so on. Apart from the need to get ahead of Farmer He’s courtyard is currently in need
even if they face layoffs, joblessness, very potential problems in food production, there of small repairs. He sons offered to help
few of them would really seriously consider is a lot of potential for economic growth in him make fixes, but he demurred.
going back to the countryside.” the countryside that doesn’t involve simply “It is a waste of money,” he says. “My
absorbing excess labor. children will not come back to live here.”
Country Pace “I hope we will also see a reinvigora- On that point he may well be wrong,
But as big as all the issues are, the reality of tion of the rural economy,” says Young, though. Recently his area has become a
the future of farming in China is likely one pointing out that in addition to farming popular spot to build modest weekend get-
of continued gradual changes. The base of there are huge opportunities for tourism and aways, many of them tucked into the natu-
Chinese agricultural production is likely to small-town business. “Rural China is still a ral overhangs that appear in Chongqing. In
remain small farming for some time, for the nice place to live, but it has not developed fact, He’s urban-dwelling extended family
simple reason that there just are so many of the same [as the city].” recently built one, and have been kicking
them—China is still only 55% urban. Con- This is an understatement. The urban/ around the idea of turning it into a rental
solidation doesn’t happen overnight, and rural divide is one of the most striking property, Airbnb-style. Perhaps it is a sig-
forcing that through would be inherently features of contemporary China. On one nal that now may be just the time to get
unpredictable. side there are big cities, including the ul- some fresh air.

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China Insight

The Worldʼs
Automated Factory
Robots may promise a bright future for manufacturing,
but a darker future for workers
By Matthew Fulco

Image by Wei Bingnan

22 / CKGSB Knowledge 2016


Winter 2016

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China Insight

O
ver the past 25 years, China has be- been the world’s No. 1 buyer. The IFR
come the world’s preeminent manu- reckons that China will overtake Japan to
facturer, churning out everything be the world’s top operator of industrial
from running shoes to Apple products. robots by the end of 2016.
Powering that ascent was heavy foreign di- Robot penetration, however, remains
rect investment and a seemingly inexhaust-
ible pool of cheap labor. Robots will be a relatively low in China. In 2015, that fig-
ure was just 36 per 1,000 manufacturing
But now as the Chinese economy slows, workers, 28th in the world, according to
wages rise and the workforce atrophies, the
decades-long manufacturing boom may be
game changer the IFR, although that does mean there is a
lot of room for growth.
ending. In 2015, Chinese exports fell for But although China will likely be the
just the second time since the launch of eco-
nomic reforms in 1978. Wages for China’s
for the Chinese leading market for robots for a long time,
it faces technological challenges. Japan,

economy…
277 million migrant workers rose 7.4% to the United States, and Germany remain
RMB3,072 per month ($473), while the the pioneers of the industrial robot indus-
number of working-age people fell by a re- try, according to MIC.
cord 4.9 million, according to the National
Bureau of Statistics (NBS).
Deteriorating conditions have prompt-
Smart But Beijing intends to directly chal-
lenge the world’s current global robotics
leaders. “We not only need to upgrade our
ed some foreign businesses to reduce
their China exposure. The annual China manufacturing robots, we also should capture markets in
many places,” President Xi told the CASS
business-climate survey published in early audience.
2016 by the American Chamber of Com-
merce in Beijing found that 25% of re-
is an essential Automation Drive
spondents have either moved or are plan- China’s ambitious robot plans in some
ning to shift capacity outside of China.
Half are those going to developing Asian
part of China’s ways echo Chairman Mao Zedong’s call in
1958 for China to overtake Britain in indus-

industrial
countries, and another 40% to the US, trial production within 15 years. This time,
Canada or Mexico. the objective is to channel the productivity
To help deliver China from industrial acumen of millions of robots to surpass Ja-
decline, the Chinese leadership is betting
on automation. Large-scale deployment
of industrial robots could raise efficiency
transformation pan, the US and Germany in terms of man-
ufacturing prowess by the centennial anni-
versary of the People’s Republic of China
and lower costs, channeling the resources
of China’s vast supply chain. While some and bid to in 2049.
“Amid the continued growth of indus-
workers would be replaced, new ones— trial robots, the MIIT (Ministry of Industry
albeit fewer—would be needed to design,
construct and operate the manufacturing
increase its global and Information Technology) has taken an
aggressive stance towards robot develop-
machines. ment, making it one of the key strategic
“Robots will be a game changer for the
Chinese economy,” says Chiang Chia-wei
competitiveness industries in China,” says Chiang.
In March, Chinese authorities approved
senior analyst at the Taipei-based Market the China’s 13th Five-Year Plan, a policy
Intelligence & Consulting Institute (MIC), Chiang Chia-wei blueprint, which highlights the importance
an IT industry analysis provider in a writ- of industrial automation and makes avail-
ten reply. “Smart manufacturing is an
Senior Analyst able billions of RMB to upgrade manu-
essential part of China’s industrial trans- Market Intelligence & facturing technology. The drive includes
formation and bid to increase its global Consulting Institute “Made in China 2025,” a state-led initiative
competitiveness.” to make China an advanced manufacturing
At a 2014 speech at the Chinese Acad- power within a decade, of which automa-
emy of Social Sciences (CASS), Chinese from 60,000 units in 2009 to 248,000 units tion is a big part.
President Xi Jinping noted a “robot revo- in 2015, according to the International “If they can automate enough of their
lution” is underway globally. The world- Federation of Robotics (IFR), an industry- lines, China’s production and revenues
wide market for industrial robots surged lobbying group, and since 2013, China has could expand another 25% by 2025,” says

24 / CKGSB Knowledge 2016


Winter 2016

Gerald Van Hoy, a senior research analyst Not surprisingly, then, MIC’s Chiang an Italian supplier of end-of-arm tools for
at IT research firm Gartner in Oregon. says that about 70% of robots used in China industrial automation and robotics applica-
Progress toward automation is already are produced by global brands. tions, for 100 million euros ($108 million).
moving at a good clip in both the public “While the market is lucrative, Chi- “The motivations behind those three
and private spheres. In 2015, Guangdong nese companies lack the ability to develop major acquisitions made by Chinese buy-
province, long China’s top manufacturing homegrown components and have to large- ers are deeply rooted in their wishes to ob-
hub, pledged to spend $150 billion to install ly rely on imports,” he says. “This is why tain technological strength and gain system
industrial robots in its factories and estab- the government has taken such an aggres- integration experience from those foreign
lish new advanced automation centers. And sive stance to foster its homegrown robotics companies to help them develop industrial
this July, Chinaʼs top 10 robot manufactur- industry over the years.” robot components at a faster pace,” says
ers formed an alliance dedicated to research As a result, the acquisition of foreign Lin Yi-ching, an industry analyst at MIC.
and development of advanced industrial technology through M&A deals has be- “For those foreign companies, they have
and service robots. come integral to China’s robotics strategy. been given a great opportunity to set foot
All the efforts seem to be bearing fruit – in China.”
the output value of China’s domestic robots Overseas Shopping Spree Shenzhen-listed Siasun Robot & Au-
reached RMB1.64 billion in 2015, up 55% To hasten their climb up the value chain, tomation Co., China’s biggest robot maker
over a year earlier, according to the Qian- Chinese firms are buying up premium ro- by market value, whose customers include
zhan Industry Research Institute. botics assets overseas. In January, China General Motors, Ford and Schneider Elec-
Yet for now, it remains difficult for National Chemical Corp, Guoxin Inter- tric, also has plans to acquire global robotic
China to develop indigenous high-end ro- national Investment Corp, and Chinese- component manufacturers. At a robotics fair
bots. European private-equity firm Agic Capital in Munich in June, Siasun president Qu Da-
“The domestic robot industry has a purchased German industrial robot maker okui said the company is hunting for acqui-
short history—it really only began in 2000,” KraussMaffei for $1 billion. In April, Zheji- sition targets in Europe. According to Chi-
says Jing Bing Zhang, the Singapore-based ang Wanfeng Technology Development Co nese media reports, the company plans to
research director of IDC Worldwide Robot- purchased the US’s Paslin Co, an automo- raise 2.96 billion yuan ($449 million) from
ics, at the market research firm International tive assembly-line robotics manufacturer, five institutional investors in November.
Data Corporation. “The base is still very for $328 million. And in June, Agic Capi- The most notable acquisition of the
shallow.” tal announced its acquisition of Gimatic, year is appliance maker Midea’s $5.1 bil-

Man and Machine


With automation still early, the ratio of robots to workers in China is still very low

Source: 2015 World Robot Statistics, International Federation of Robotics

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China Insight

lion bid for Germany’s Kuka, one of the qualified to work on the robot arrives. This
world’s top-four industrial robot brands can take a while, particularly in Western
and an employer of 12,000 people globally. China where infrastructure may be an issue.”
Kuka plays a crucial role in Germany’s In- This is not to mention that there is also a
dustry 4.0 initiative, which aims to connect shortage of trained personnel to operate and
the physical factory with the virtual world.
“Acquiring Kuka will help Midea ob- China is maintain such advanced machines. “It takes
time, even in a crash-course approach, to
tain key component manufacturing tech- get enough intelligent people into those po-
nologies that Chinese manufacturers lack,
while Kuka can take advantage of Mideaʼs
prioritizing sitions,” Hoy says.
Considering those issues, robot over-
strong channels in China’s domestic mar- supply is unexpectedly a problem, especial-
ket,” says MIC’s Chiang. That should help
Kuka expand its 15% share of the Chinese
industrial robots ly because of the generous subsidies Beijing
is doling out to local governments. Accord-

because it has
industrial robot market. ing to Shanghai-based market research firm
Yet the deal has also raised concerns Innova Research, 32 robot industry parks
that it will provide China with undue in- had been planned or established in China
fluence over Germany industry. In a June
interview with Financial Times, Markus
Ferber, a German member of the European
no choice. If it by municipal governments in 14 provinces
as of the end of August this year. Richard
Jun Li, a vice president at the company,
Parliament, said he worried a technology
outflow from Germany to China was oc- does not take said in a statement: “At this stage, thirty-
two robot industry parks are probably too
curring, which would mean “the cars of the many. The oversupply on the robot industry
future” might be built in China rather than
Germany.
action, the park spaces will likely result in the elimina-
tion of quite a few of these parks.”
To add to that, European policymakers A July report in Bloomberg News noted
and businesspeople are expressing grow-
ing frustration with the restrictions Beijing
supply chain will that scams to capture subsidies for robotics
projects are on the rise. Citing the Chinese-

leave
places on foreign companies in China. In its language Economic Observer, the report
2016-17 Position Paper published in Sep- said a number of companies with negligible
tember, the European Chamber of Com- robotics experience have received large
merce in China noted: “Chinese companies cash handouts that are not being used for
have successfully completed a number Jing Bing Zhang their intended purpose. Most egregiously,
of eye-catching deals to acquire leading Research Director one company in Nanjing attributed 65% of
European companies in a wide range of its 2015 net profit to robot subsidies.
areas—including banking, automotive, ro- IDC Worldwide Robotics
botics and critical infrastructure—yet Euro- Age of the Machine?
pean business is still heavily restricted from by Germany—a combined share of 88.9%. The bigger issue of automation is less tech-
making similar investments in China.” By contrast, China holds less than 1% of nical: How to handle the potential displace-
industrial robot patents. ment of large numbers of Chinese workers?
Not So Fast However, acquiring them through In May of this year, news broke that
But trade tensions aside, while acquiring M&A or other means is also not an instant Taiwan-based contract-manufacturing gi-
premium global robotics assets will certain- fix. ant Foxconn had replaced 60,000 of its em-
ly boost China’s robotics industry, it is not a “It still takes time for their manufactur- ployees with robots at a facility in Kunshan,
solution in itself. In the view of MIC’s Lin, ing capability of those three key compo- a city near Shanghai. Foxconn later denied
the main reasons China lacks the ability to nents to become world-class in terms of re- that it had laid anyone off, and generally
develop critical robot components such as liability, hardness, and fineness,” says Lin. downplayed the idea of automating away
controllers, decelerators, and servomotors Gartner’s Van Hoy notes that this is- its employees, but still told the BBC, “We
is because it lacks corresponding patents sue has rather far-reaching consequences in are applying robotics engineering and other
and technologies that are still held by a terms of the whole industry. innovative manufacturing technologies to
handful of advanced countries. Of 3,794 “China currently has a problem sus- replace repetitive tasks previously done by
industrial robot patents reviewed in a report taining the robots it has already installed,” employees.”
by MIC this year, 61.3% are owned by Ja- Hoy says. “When a robot breaks down or Regardless of Foxconn’s current robot/
pan, 17.9% by the United States, and 9.7% malfunctions it stops the line until someone human employment situation in Kunshan,

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Winter 2016

Robots assemble a Cadillac near Shanghai

a robot-induced rise in unemployment is a “I’m sure the government is aware replacing jobs involving repetitive tasks. Hu-
real threat to China. It is happening else- of the problem and I would expect they mans will still be needed for jobs that require
where already, albeit on a smaller scale. have a plan to provide new opportunities judgment, common sense and creativity.
In July 2015, the English-language version for employment,” he says, noting that in- Yet China faces a dilemma: As its
of the People’s Daily reported that a fac- creased automation will create jobs for workforce ages and shrinks, an ever-in-
tory in Dongguan operated by the Chan- higher-skilled workers such as robot pro- creasing number of robots will be neces-
gying Precision Technology Company (a grammers and technicians. How such a sary to maintain productivity levels and
manufacturer of electronics components) plan will work in practice, however, re- keep manufacturing costs competitive. But
had replaced 590 of its 650 employees with mains to be seen. the speed at which China needs to replace
robots. Chen Ching-kuo, a worker in a Tai- workers is likely to be faster than its ability
The remaining 60 workers monitor wan factory of German high-tech polymer to manage their redeployment.
production lines and a “computer control manufacturer Covestro, says he is unwor- But if China does not automate produc-
system,” it said, noting that productivity in ried in the short run about losing his job to tion fast enough, it ultimately risks losing
the factory had increased threefold with the a robot. Chen is responsible for the dyeing its prized status as the world’s factory. For
added robots while the product defect rate of running-track materials, and converting manufacturers, “there is a lot of attractive-
had plunged. By July 2017, the company those materials from a liquid to solid form. ness to staying in China. It’s a huge mar-
says it expects to have 1,000 robots at work “I don’t think it would be that easy for ket, the consumers are there,” says IDC’s
controlling 80% of its processes. a robot to do what I do, at least not yet,” Zhang. “But automated manufacturing in
Roughly 100 million people work in he says, adding that he does not think his the US and Europe is eroding China’s cost
the Chinese manufacturing sector, which company would hastily replace its human advantages.”
contributes nearly 36% of China’s gross employees. “They [Covestro] have always He concludes: “China is prioritizing in-
domestic product, but IDC’s Zhang be- been good to us.” dustrial robots because it has no choice. If it
lieves Beijing is prepared to manage the To be sure, robots will not replace all does not take action, the supply chain will
transition. manufacturing jobs. They are best suited to leave.”

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China Insight

High-speed Diplomacy
Long an importer of technology, China’s railways
are now rolling out to the world
By Krystal Hu

Image by Yulong Lli

28 / CKGSB Knowledge 2016


Winter 2016

I
n September, after two years and 14 jing and Shanghai, with trains to average
rounds of ministerial meetings, China 350km/h.
and Thailand finally came to an agree- Just five years and $33 billion later,
ment on a planned high-speed railway the line opened. By far the most successful
project, the first phase of which will cost railway line in China, it was ridden by 130
$5 billion. But for the 873-km rail line that
will link the Chinese border with Laos and
ports on Thailandʼs coast, that is only the
In the past, million passengers last year, or a tenth of
the entire national population. The change
is palpable.
beginning.
“It is an ongoing and delayed process, travelling on “In the past, travelling on trains could
take days,” says Wu Shengtao, who works
as the construction would not be able to in the finance industry in Wuhan, a major
start as planned this year,” says Aksornsri
Phanishsarn, economics professor at Bang-
trains could city in central China. “But now, I can go to
Beijing or Shanghai, almost all the major

take days… air


kok’s Thammasat University, noting unre- cities by high-speed rail within half a day.
solved issues ranging from operation and Air travel is now my second choice.”
technical challenges to financial aspects. A coordinated push from the central
The project in Thailand is one of many
of China’s efforts in recent years to export
its high-speed rail to the world. In Turkey,
travel is now my government, including investment, was a
key for success.
The development of the high-speed rail
China helped link the capital Ankara with
the largest city, Istanbul. In Indonesia, the
construction on the Jakarta-Bandung high-
second choice network was a prominent part of the 11th
Five-Year Plan, adopted in 2006. That year,
China spent RMB155 billion on rail net-
speed railway line will begin this year. This work development, a figure that ballooned
year the government also announced it will Wu Shengtao to RMB800 billion by 2015 as China con-
be building a high-speed railway to con- Financial Industry Worker tinued the expansion of the vast system.
nect Singapore and the Malaysian capital “Our political and institutional advan-
of Kuala Lumpur. tages allow us to mobilize nationwide re-
Domestically speaking, China secured en the costs and complications of building sources to accomplish large undertakings
the leading position in world’s high-speed a high-speed railway, signing an agreement like this,” Jia says.
rail development in the space of a just de- is nowhere near the time to celebrate. So But the breakneck speed of the growth
cade. Its network, already more than 20,000 far, China has had at least as many failures of China’s high-speed rail network came
km and still growing, is longer than the rest as successes, if not more. But once a train with undeniable costs. In February 2011,
of the worldʼs high-speed rail tracks com- gets rolling, it has a lot of momentum. Railway Minister Liu Zhijun was removed
bined. China’s home-grown CRH380A en- from office on charges of corruption, ac-
gine can top 380 km/h. Made in China cused of accepting millions of dollars in
Now China is targeting the overseas As little as ten years ago, high-speed rail bribes. Months later in July, two high-speed
market for both economic and political rea- was not one of China’s strengths. Lacking trains collided near the city of Wenzhou
sons. As countries map out plans for high- the basic know-how, trains were imported south of Shanghai, killing 40 people and
speed railways, there is a growing market or built under agreements with foreign raising serious doubts about the quality and
for China’s cutting-edge technology. BCC train-makers, including Siemens from Ger- safety of China’s railway system.
Research projects the global high-speed rail many and Kawasaki Heavy Industries from Jia Limin lays blame for the tragedy on
market will grow at a five-year compound Japan. operational and management failings. “The
annual growth rate of 3.6%, to reach $133.4 “We couldn’t achieve anything without accident wasn’t caused by technology is-
billion in 2019. them,” says Jia Limin, a professor at Bei- sues,” he says.
“Lower-emission and high-speed travel jing Jiaotong University, who now heads
resulting in shorter transportation times Chinaʼs high-speed rail innovation pro- Rolling Out
will drive the high-speed rail market in the gram. “[But] they wouldn’t share any core Needless to say, the incident cast a dark
future,” BCC Research analyst Aneesh Ku- technology with us.” shadow over the industry for some time.
mar wrote in the report. In 2006 the Chinese government de- But things turned around rather quickly,
Exporting high-speed rail is also a form cided to indigenize. The country mobilized with strong continued growth of the domes-
of diplomacy, and deals usually include more than 10,000 rail experts, researchers tic network. But with China’s economic
substantial support and preferential financ- and engineers, setting out to build a 1,310 growth slowing down, and most major lines
ing from the Chinese government. But giv- km high-speed rail line connecting Bei- already in operation, China’s large-scale

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China Insight

rail industry had to find other ways to keep Associate Policy Fellow at the European “From my experience, it is not a high-
the speed up. Exports were a natural choice. Council of Foreign Relations and a special- speed rail. It is just a fast train rail, and the
Over this same period, the development ist on China. seats are not comfortable.” Tursun says.
of faster and greener transportation systems China Railway Rolling Stock Corpora- “The Turkish government wants to have a
has become the common goal of both de- tion, for example, has already established a high-speed train system for a cheap price,
veloping and developed countries, although facility in India that may handle the local so the quality is proportional to the amount
the ability to construct such systems is pos- production of parts or whole trains in the of money they invested.”
sessed by only a few countries, specifically future. Kratz also believes China is selling Other projects are going even less
China, Japan and Germany. high-speed rail as a flagship product to in- smoothly. China has experienced setbacks
“We have the ability, they have the form the world of its capabilities in terms of in the US, Mexico and Venezuela, where
need,” says Jia, “That’s why we have to go building high-technology products. initial agreements on constructing high-
out.” He believes China has several advan- “The going out of China’s high-speed speed rail have been either held up or ter-
tages over competitors in terms of exporting rail is not only the export of technology and minated by a mixture of technical, political
high-speed rail, including price. According devices,” says Jia. “It is also the spread of and financial problems. Last June, US rail-
to a 2014 report from the World Bank, the our culture and influence.” way firm XpressWest ended its joint ven-
cost of building high-speed rail in China is But that may be a bit optimistic. More ture with the China Railway International
one-third lower than in other regions. than 20 countries are currently negotiating (CRI) due to difficulties related to timely
And the economic benefit of selling with China on building high-speed rail, ac- performance and CRIʼs challenges in ob-
high-speed rail is more than the railway cording to a government statement, but to taining the required authority to proceed
itself. The business model was first de- date, China has only actually completed with necessary development activities, ac-
veloped in Japan with the famous Bullet one. In 2014, the rail line linking Turkey’s cording to the company’s website.
Trains, where rail companies usually own capital of Istanbul and the largest city An- Jia Limin doesn’t buy that explanation,
or operate shopping centers, hotels, tourism kara was opened up—and it has not been however.
businesses, and construction companies. It a smashing success. The ostensibly high- “The real challenge for exporting
is a captive audience that China can capital- speed train usually travels mostly at 60 doesn’t lie in technology, cost or our
ize on. km/h with a top speed of 110 km/h, around management ability,” he says. “What re-
“One thing that usually comes with the same speed as a motor car. ally matters here is the political relationship
high-speed rail is that China can attach Kahar Tursun, a software developer among countries.”
more economic projects and cooperations, from Turkey, says he believes the quality
increasing the chances of China’s going out of the train is much inferior to the ones in Hard Business
(policy) in general,” said Agatha Kratz, an China and in Europe. Above all, selling high-speed rail to other
countries may not be a profitable business.
Fast, Long and Still Growing Due to vast investment, only three high-
speed lines in the world have been shown
China’s high-speed rail network is the world leader to be profitable—Paris-Lyon in France,
Tokyo-Osaka in Japan, and the Beijing–
Shanghai line in China’s system. The ma-
jority require large government subsidies.
“High-speed rail can only transport
people, not goods,” said Zhao Jian, eco-
nomics professor at Beijing Jiaotong Uni-
versity. Profitable high-speed rail usually
requires very large and stable passenger
traffic.
Zhao believes that the countries for
which China is planning to build high-
speed rail projects mostly fall short of the
population density and market needs for
profitability.
Under Construction or Planning “They only have the need to build high-
Opened speed rail if China offers the investment,”
he says. “To us, it’s a deal that we are sure
Source: www.travelguidechina.com
to lose money on.”

30 / CKGSB Knowledge 2016


Winter 2016

innovative transportation system, known


Win Some, Lose Some as Hyperloop. The concept entered public
Not all of China’s foreign rail projects have gone smoothly awareness when Elon Musk, the CEO of
SpaceX and Tesla Motors, first proposed it
in July 2012. In Musk’s vision, the Hyper-
loop would be designed as a bullet train in a
vacuum tube, which could accelerate safely
to 1,225 km/h. Some companies based in
Los Angeles are currently competing to
make the idea feasible, and they already
have their eyes on overseas markets, partly
because of the political issues and expen-
sive land in the United States.
One of the companies is the Hyperloop
Transportation Technologies, which has
Source: Public Information been in negotiation over the past year with
the Slovakian government to build hyper-
But given that high-speed rail has sig- oping countries such as Thailand and Indo- loop routes from Bratislava to Vienna and
nificance beyond profit for China, the gov- nesia will be able afford the construction Budapest. Dirk Ahlborn, the head of Hy-
ernment has thrown its weight behind the and operation costs of high-speed rail. “It’s perloop Transportation Technologies said
effort regardless. And in a highly competi- a time bomb for the One Belt One Road ini- during a presentation that he expected to
tive market, one of China’s secret weapons tiative.” see stage one built by 2020.
to win bids is flexible funding policy and Agatha Kratz also observed that the But some experts are not as optimistic.
low-interest loans. Chinese government is beginning to change “I would estimate 10 to 20 years after
One example is how China beat Japan its strategy after realizing that economic Hyperloop’s ‘Kitty Hawk’ moment, that
in the bid for the Jakarta-Bandung high- generosity doesn’t always guarantee po- some sort of evacuated tube transporta-
speed railway last year. Because Japan re- litical return, as has been shown in China’s tion can come into service, ” says Alina
quired a government guarantee, Indonesia relations with Myanmar, where economic Alexeenko, an astronautics professor. She
awarded the $5.5 billion project to China aid and investments have so far not borne has taught a hyperloop design class at Pur-
Railway International Co. Ltd., a subsidiary much fruit. due University since last year. Alexeenko
of China Railway Group Ltd., which didn’t “The commercial liability is taking a also believes hyperloop will co-exist with
require such a provision. bigger part [in the thinking],” she says. high-speed trains rather than replacing
More widely, China has been pushing “China realizes it can’t just give the money them, serving instead as a super-fast cargo
for the development of a comprehensive away.” transport.
rail network in Southeast Asia, the key area At least for now, China seems to be
of its One Belt One Road initiative—a huge The Future Rival safe from competition from speculative
infrastructure investment program aimed at While the marketing of China’s high-speed technologies. And meanwhile Professor Jia
integrating China with Asia and Europe. rail is still being explored, Jia and his col- and his team haven’t slowed down their ef-
As part of this diplomatic strategy, China’s leagues have already begun working on a forts to make China’s trains more appealing
policy banks would play a role in filling the new generation train to solve the problem to international markets. They have a lot of
financing gaps for infrastructure construc- of cross-border transportation. It will run help as well—government support remains
tion in developing countries. The project in at a top speed of 400 km/h and have the strong in high-speed rail technology inno-
Thailand is one of them. advantage of being able to handle cross- vation, and they are working towards a train
“China’s railway plan in the region will border changes in gauge—the distance be- system with a top speed of 600 km/h, ac-
help its landlocked inner western provinces tween the two rails. cording to the next Five-Year Plan drawn
to gain access to the sea, linking from Yun- “The train we’re now developing will up the central government.
nan via Laos to Thailand and hope to link have wheels that can be adjusted to fit Kratz is more measured in her predic-
with other parts of ASEAN region as well,” various gauges on other countriesʼ tracks,” tions.
Phanishsarn of Thammasat University says. Jia says. “It can travel from Singapore to “I don’t think the overseas market will
Zhao Jian is not convinced. Spain, crossing countries without changing have explosive growth as China is hoping
“This will result in a more severe debt wheels.” for, it won’t be 20 countries building Chi-
burden on the central government,” says The US, perhaps because it is so be- na’s high-speed rail at the same time,” says
Zhao. He doesn’t believe that many devel- hind the rail curve, is working on another Kratz. “[But] it will get there.”

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China Insight Winter 2016

Faith Mangagement
Wealth management products have helped bring
shadow banking mainstream
By Tom Nunlist
Image by AMAO

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China Insight

O
n a certain day in October, 2015, a that’s really what it is—it’s a hidden pool
group of disgruntled investors gath- of liabilities and assets,” Chu to Bloom-
ered in Beijing to lodge a complaint. berg earlier this year. “In this way, it’s
They had bought so-called wealth manage- similar to the Special Investment Vehicles
ment products (WMPs)—investment in- and conduits that the Western banks had
struments somewhat similar to mutual fund
shares—from a company called Global This is not in 2008.”
One of the most troubling aspects is
Wealth Investment, which had invested in the involvement of everyday people across
loans backed by Hebei Financing Invest-
ment Guarantee, a state-owned guarantor
something that China, who sometimes risk their entire sav-
ings in these products. Many of the prod-

is separate from
managing nearly $8 billion in assets which ucts have all the trappings of guarantees
collapsed earlier that year, owing about $98 without a guarantee, and the losers from
million to Global Wealth, according to the Global Wealth and Gold Match did not just
financial magazine, Caixin.
“We gave great weight to Hebei Fi-
nancing’s guarantees,” one investor told
the banking lose money, they also lost trust. A broader
crisis of faith in the system could turn off
the money taps from ordinary investors,
the Financial Times. “We knew it had the
backing of the state.”
On the same day, about 200 investors
system. It is leading to a liquidity crunch, and likely also
widespread anger.
“If they are selling investment products
protested outside the Beijing offices of Ping
An Insurance, which had sold around RMB an integral part and they are understood to be investment
products then that is not necessarily a prob-
100 million of products from Gold Match lem,” says Chovanec. “Except that’s not
Silver Fund Management, whose top exec-
utive had disappeared. Ping An, the inves-
of the banking how a lot of people [understand] it.”
So far, however, most people are still

system
tors claimed, had swindled them. making money, and lots of it. According
So far, such defaults (and the angry in- to China Central Depository and Clearing
vestors that accompany them) have been Co., the first central securities depository
uncommon in China’s complex and un- approved by the State Council in China,
der-regulated wealth management product Patrick Chovanec banks and other lenders made RMB 117
space. But the now-gargantuan industry, billion ($17.3 billion) from WMPs in 2015.
which according to Bloomberg comprised
Managing Director and But it is unclear how long the good times
$3.9 trillion in holdings as of June 30, 2016, Chief Strategist will last.
up 11.8% in six months, may pose a large Silvercrest Asset
risk to China’s financial system. Simple Product?
This August, the International Mon- Management Group “Wealth management product” is a term
etary Fund issued warnings on China’s used to describe off-the-books financing in-
credit boom risk, specifically calling out wealth management products industry in struments used by banks in China. Buying
wealth management products as a key part China: use of the money to fuel inefficient one is somewhat similar to buying shares
of the problem. China’s overall debt level or even troubled state-owned enterprises, or in a mutual fund, except the return is fixed,
has risen from about 150% in 2008 to 240% to buy property and stocks—both bubble- and it usually has a set maturity which is
of GDP today, and according to IMF’s prone markets in China—cross ownership typically short. It usually unclear what the
statement, the state banks are repackaging of WMPs by institutions, and the rolling underlying assets are.
at-risk loans into “investments,” which cos- nature of the system whereby new prod- Each product is created individually
metically improves their balance sheets, but ucts help cover the liabilities of previously- and so terms, interest rates, maturity and
does not fix the core problem—high levels issued products. The web of risk, and the other details vary considerably. But gen-
of non-performing loans. scale of it, has analysts like Charlene Chu, erally speaking, on average they cost in
“Economic losses are real whether of Autonomous, a global equity and credit the neighborhood of a few thousand dol-
you recognize them or not,” says Patrick research firm, worried about the possibil- lars, mature in about six months and typi-
Chovanec, Managing Director and Chief ity of a chain reaction similar to the 2008 cally carry an interest rate return of 3-5%
Strategist at Silvercrest Asset Management financial crisis when the US mortgage mar- (although sometimes the return can reach
Group in New York. “Somebody is going ket buckled under similar strains. 10% or greater), which is considerably bet-
to bear it.” “We call off-balance-sheet WMPs ter than bank deposit rates. For comparison,
There are many risky aspects of the a hidden second balance sheet because the savings account interest rate at ICBC

34 / CKGSB Knowledge 2016


Winter 2016

(the world’s largest bank by assets) was “Growth started around 2010, and it cial metrics and their balance sheets look a
set at 0.3% in September, and the one-year was for sure impressive growth every year,” little bit nicer,” says Yuan. “They don’t re-
time deposit rate was just 1.75%. says Denis Suslov, a financial industry ana- port NPLs that are in the WMP pools.” But
WMPs are sold directly by banks, and lyst at Kapronasia in Shanghai. “2010, ʼ11, to really understand wealth management
also through third parties. Confusingly, ʼ12 saw at least 20% growth each year.” products and their place in the system, it is
they are also often sold by third parties at There are factors driving growth on necessary to take a look at the development
bank locations, a distinction that is not al- both sides, supply and demand. On the de- of banking in China over the past decade.
ways clear to buyers. The proceeds are then mand side, there are relatively few invest- So-called shadow banking has long
invested or re-invested, and everything is ment options for ordinary people in China existed in China, and it is not inherently a
game, from the stock market to construc- outside of property and the stock market. negative. The formal banking system, be-
tion projects. In 2010 and 2011, when wealth manage- ing a state-owned operation, preferentially
But the basic concept is simple: “WMPs ment products really began to take off, the lends money to big state-owned enterprises,
function as both loan substitutes and depos- inflation rate was more than 4%. Match that the consequence being that there are many
it substitutes,” says Jack Yuan, associate di- with China’s low deposit rates meant sav- under-served customers starved for credit,
rector, financial institutions at Fitch Ratings ing money was the same as losing it, and as well as the aforementioned demand for
in Shanghai. In other words, WMPs are an people were happy to have an alternative. investment vehicles. Shadow banking can
instrument of shadow banking. The supply side is a bit more compli- fill in the lending gaps for both parties, and
Wealth management products are is- cated. Chinese banks, like banks in any to good effect.
sued by just about all banks in China, from country, need to turn a profit, but they also But a sea change occurred with the 2008
giant institutions, like ICBC, to mid-tier need to meet the demands of the state in a global financial crisis and the massive Chi-
provincial banks. The largest group of buy- system that is not purely commercial. So nese government stimulus that followed.
ers is individual mass-market investors far, WMPs have been a reliable source of As Chovanec explains, the stimulus loans,
who, according to Bloomberg, in Septem- good revenue for them, but also a tool to funneled largely through the state banks,
ber held roughly half of them. help them meet their policy obligations. put huge stress on their books, which in
These products are not inherently ex- As the government pushes banks to deal turn caused concern in the government.
citing, were it not for their enormous scale with non-performing loans (NPLs), many “Starting around late 2010, there was
and the speed of their overall growth in re- to state-owned companies, banks can use an effort by the PBOC to try to rein in that
cent years. According to the China Central WMPs to move them off the books. The lending, and it involved raising the reserve
Depository and Clearing Co., in 2011 they IMF also warned against this in August. ratio [among other things],” says Chovan-
amounted to RMB 4 trillion, and have since “Issuing more products off balance ec. However, if economic growth was to
ballooned more than six fold. sheet is a way for them to make their finan- continue on target, projects needed to be
funded. “What happened was banks figured
Out of the Shadows out ways of making loans besides making
loans.”
WMPs have become a central part of Chinese banking Those other ways of making loans were
wealth management products: effective,
profitable and off the books. With these
products, banks could improve their bal-
ance sheets, and lend with a lot less regula-
tion, including lower capital ratios.
By last year, they had risen to RMB
23.5 trillion, about 35% of China’s GDP—
meaning shadow lending is no longer a
dark corner of the financial system.
“This is not something that is separate
from the banking system,” says Chovanec.
“It is an integral part of the banking system.”

Investment to Nowhere
Another key event that helped shape the
current system occurred in 2012. Original-
ly, wealth management products were used
Source: Bloomberg, China Daily
as money market funds, the money market

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China Insight

being the liquidity used for short-term bor- But this is where things get start to get bust, and the state banks pushing them
rowing between banks and other financial murky—unlike a mutual fund, which has have demonstrated their willingness to
institutions. However, when money mar- a prospectus, there’s no way to easily fig- guarantee the investors’ principal. Accord-
ket yields fell in 2012, issuing institutions ure out what precisely a particular wealth ing to Reuters, CITIC did just that in 2012
could not achieve the returns they needed to management product is backed by. One when a wealth management firm marketed
repay the higher interest on wealth manage- Shanghai professional who has occasion- by the bank missed a $1.12 million pay-
ment products. ally purchased WMPs said she had no idea ment. So why would banks elect to repay
“The real transformation has been a what her money was funding. Rather, she the investors of failed products despite
move to add duration and credit risk to the understood only the basic terms of maturity having no legal obligation to do so?
assets backing WMPs,” says Logan Wright, and interest rate, as well the name of the in- “Banks are actually, formally or infor-
a director at Rhodium Group who leads the stitution that sold her the product. mally, on the hook for a lot of things not
firm’s China Markets Research. Those as- “There are just some general statements reflected on their books,” says Chovanec,
sets could be something like a housing that there are investment risks and that reinforcing the point that the shadow bank-
development, or a coal mine, projects that these wealth management products are not ing system enabled by wealth management
may not create a return for several years. deposits,” says Suslov. “The risk notice is products is, in fact, central to China’s pres-
According to a statement in September not really adequate.” ent financial system.
by the China Banking Wealth Manage- Customers mostly buy products from This fact of being informally on the
ment Registration System, about 40% of reputable institutions that may only im- hook, along with the size and structure of
the WMP funds in the first half of 2016 plicitly stand by them—it is not really the the system, poses what may be enormous
went into bonds, 17.7% into cash and bank bank’s liability, because it is classed as an risks.
deposits, and 16.5% into “non-standard investment product.
credit assets” (a hodgepodge of loans)—as- This gets to the heart of the odd eco- The Big One
sets that are longer term. But, good assets nomic disconnect inherent in WMPs. In a The most immediate problem is liquidity
in China have begun to dry up, kicking off traditional investment, the investor would risk, in other words a sudden shortage of
what Wright calls a “search for yield” that assess the risk and price accordingly, cash, which stems from that switch begin-
can keep the system moving. knowing there is a chance of losing money. ning in 2012 from using WMPs for money
“This is how you have seen the explo- But with WMPs, customers place the bet market funds, to assets like property invest-
sive growth of margin financing during the basically on the institution that is marketing ments.
equity markets [boom], the commodities the product, which may be selling an off- “One of the key problems with wealth
futures volume explosion in April, as well the-books amalgam, or something created management products is that there is quite
as some of the rally in the corporate bond by a third party. a large asset/liability mismatch,” says Yuan
market right now,” says Wright. While few WMPs have so far gone of Fitch, echoing Wright’s explanation of
how these products transformed. “You are
Investment Breakdown financing medium to long-term assets with
very short-term funding.”
WMP funds are going almost everywhere Because WMPs typically mature in
Equity investments Other a matter months, funding for big projects
needs to be continually rolled over by is-
8% suing new products to cover old ones and
3%
keep the cash flow going. This creates a
29.5% Bonds tricky situation of dependence on the con-
tinued sale of WMPs. Should the investing
15.6% public become spooked, say by a big single
Non-standard default, the money tap could turn off.
credit assets
Not only are they heavily used by most
banks, but they are particularly relied upon
by mid-tier state banks, those that lack the
enormous deposit bases of China’s largest
22.9% 21.5%
state banks. Some smaller banks are issuing
far more WMPs at this point than they are
Money market
Cash deposits attracting deposits.
“A withdrawal of WMP funding [at
Source: Nikkei Asian Review
mid-tier banks] could cause them to have

36 / CKGSB Knowledge 2016


Winter 2016

a major liquidity crunch,” says Yuan. “If a nese government is already working to do
number of them go to the interbank market this. In October the PBOC began requiring
at once… they may have to go in the last commercial banks to count them as part of
instance to the central bank.” their overall credit, according to The Wall
“It could get quite messy,” he adds. Street Journal.
This is partly why institutions have
been willing to cover losses, to quell any
The real The second thing is clarifying risks to
the buyers of WMPs, probably by making
investor jitters before they could get out of them more transparent.
hand. According to the Financial Times,
when Hebei Financing went bust, 11 shad-
transformation “What is especially important here is
making it really clear what the underlying

has been a move


ow banks wrote an open letter to the He- assets are,” says Suslov. “Often times inves-
bei government asking for a bailout, lest a tors don’t understand, and often times the as-
bevy of WMPs default, including the ones sets can be really complex and complicated.”
that people protested over. The letter ap-
pealed to concerns about social stability.
There are a number of other amplify-
to add duration Next would be targeting the use of the
WMPs as instruments, particularly because
of the asset/liability mismatch. According
ing factors on top of this, most notably the
cross-ownership of WMPs between banks, and credit risk to Wright, the entire world is moving to-
ward longer-term, more stable bank financ-
which amounts to 15% of WMPs, accord- ing, while China has done the opposite with
ing to official data. Such a practice creates
the possibility of a default chain reaction,
to the assets short-term WMPs.
Really cracking down on them could be
but deleveraging the situation is made dev- painful.
ilishly difficult by the very nature of the
system.
backing WMPs “It would cause widespread disruption,”
says Wright, especially to the smaller banks
relying upon them. “But because they are
Failure is Not an Option Logan Wright so short term in nature…you would pretty
In the short term, any attempt to tighten rapidly roll off 70-80% of WMPs in 3-6
rules on WMPs could itself cause a liquid-
Director months.”
ity crunch. But the deeper concern may not Rhodium Group However, Wright also notes that WMP
actually be WMPs but the apparent need to growth is already beginning to slow down
keep economic growth running at a smooth on its own, because good assets are drying
clip. cation because… losses will be socialized,” up.
“There’s a consequence to reigning it says Yuan. But the longer term implications are
in, which is you don’t hit the GDP target,” Put another way, it means the inherent more fundamental to the way the Chinese
says Chovanec. “So what happens? You potential of a given investment to generate economy operates, that is, the current reli-
don’t reign it in.” returns is less important than the good faith ance on credit for growth, and the fact that
The China Banking Regulatory Com- of the backer—in this case the government. everything is at least implicitly guaranteed
mission issued new draft rules in Novem- Wright holds a similar view: “WMPs by the government.
ber aimed at curbing WMPs, specifically are a particular evolution in response to a As Chovanec puts it, by far the worst
the repackaging of high-risk loans. But system in which things aren’t assumed to effect of “trying to run an economy with no
according to The Wall Street Journal, the fail. That’s the central part of this story.” losers” is that the market signals about what
broad language still gives banks quite a bit As Wright, Chovanec and Suslov all to really invest in don’t get sent, which
of leeway in interpreting the requirements, see it, it is a moral hazard. And it may be pushes investment into things like real es-
meaning they may be ineffective. the case that it is an unavoidable one, in the tate that keep the economy growing at least
“China wants to have a correction with- context of the Chinese economy. on the surface. As he sees it, at some point
out having a correction,” Chovanec says. “If WMPs didn’t exist, someone would losses have to be accepted.
The bottom line is that investors believe have to create them,” says Wright. But the good news is there is still ample
that the government will not allow anything That begs the question: What then can opportunity out there in the real economy.
to fail, at least not in a widespread fashion, be done? “I think there are lots of areas in Chi-
the net effect of which is to throw off the na’s economy that can generate real pro-
rational process of investment. Paradigm Shift ductivity gains, and you don’t even have to
“When the system is structured in this Perhaps the most obvious fix would be to invent anything,” Chovanec says. “But the
way, there is a tendency for asset misallo- move WMPs out of the dark, and the Chi- signals have to be [there].”

CKGSB Knowledge 2016


/ 37
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China Insight Winter 2016

Bargaining on Brexit
Brexit has changed China’s relationship
with both the UK and the EU
By Douglas Bulloch

Image by Wei Bingnan

CKGSB Knowledge 2016


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China Insight

O
n the morning of June 24th, 2016, EU balked earlier this year, due in part to
China woke up to witness an un- issues of alleged steel dumping related to
expected drama unfolding half a China’s continued support of state-owned
world away. The previous day, millions of enterprises.
UK citizens had voted on whether the UK Other fair trade issues have further
should remain in the European Union, and
all opinion polls, betting and market expec-
It is very likely ratcheted up the tension. The €670 million
Chinese acquisition of German chip manu-
tations pointed firmly towards ‘Remain.’ facturing technology company Aixtron was
But as the early results came in, as China
was eating its breakfast, the startling pros-
that the UK and held up in October. The breakdown in the
deal was due at least in part to German se-

China will sign


pect of Brexit became a reality. curity concerns, but broad issues of fairness
With typical British understatement, and reciprocity likely also played a part.
Mark Pinner, Managing Director and Part- Chinese firms have been on an M&A spree
ner at Interel China, a public affairs and
government relations consultancy, called
the result “a bit of a shock.”
a free trade in recent years, prompting other countries,
Germany not least among them, to com-
plain that foreign firms are restricted from
The reasons divined for the ‘leave’
vote were many, but one consistent theme agreement after acquiring similar companies in a huge
range of Chinese industries.
was a desire of British voters for Britain It would appear, therefore, that there
to make its own decisions, and to chart
its own course in the world. The effect,
Brexit are more potential roadblocks to China’s
EU investment strategy whether the UK re-
however, could be to redraw the economic mains a member or not.
map, requiring companies and govern-
Song Gao
ments to rethink long-held assumptions Golden Relationship?
concerning market access and investment Managing Partner Also in play is the so-called ‘Golden Rela-
strategies. PRC Macro Advisers tionship’ between the UK and China, which
Furthermore, although the EU is for has been assiduously cultivated in the past
now China’s largest trading partner—ac- couple of years.
counting for nearly €190bn in imports “The Chinese… have other ways to Part of this relationship is based on in-
in 2015 and €321bn in exports, or nearly penetrate the EU market, for example stitutional cooperation and access to Lon-
16% of China’s total exports—losing the [through] Greece,” he says, noting Chinese don’s financial services and currency mar-
UK will mean the EU will once again come support of the Greek government and proj- kets, but the more important consideration
second to the US. ects like ports. for the UK is China’s growing investments
In a sense, they are both right. Chinese in infrastructure. The Hinkley Point C nu-
China and the EU investment in the EU has so far been lim- clear power station is the best example. De-
How exactly Brexit would affect China’s ited, but it is on the rise. China’s invest- spite doubts following the historic vote, the
relations with the EU prompts much dis- ment in 2013 was only €4.7 billion out of project made headway in the post-Brexit
agreement. a total foreign direct investment into the UK with final approval for the deal given
Writing in September about China’s EU of €621 billion, but in 2014 it rose to by the UK government in September.
relationship with the UK, Jie Yu—China about €8 billion, or 6.5% of €119 billion Song Gao considers this kind of infra-
Foresight Project Manager at LSE IDEAS, total FDI, and has certainly grown further structure investment rather than access to
the foreign policy think tank of the London since. the EU as being the key factor in China’s
School of Economics—highlighted how it Song, however, focuses on the more future relationship with the UK. The op-
complicates Chinese investors’ plans to en- political dimension of the economic risk. portunity derives from the perceived need
ter the 500m-strong European market, not- “China is apparently going to lose an for “the UK to promote investment in infra-
ing that “Brexit has indeed diminished Bei- ally within the EU Council,” says Song. structure to offset the economic headwinds
jing’s hopes of treating the UK as a strong “That could [threaten] China’s pursuit from leaving the EU.” That in turn will cre-
advocate for China in the EU.” of free market status designation from ate more investment and financing opportu-
But Song Gao, Managing Partner at the EU.” According to the terms of the nities for China.
PRC Macro Advisers in Beijing, an eco- agreement reached to allow China into “The Chinese would love to jump in
nomic forecasting firm, disagrees, arguing the World Trade Organization in 2001, and provide financing for infrastructure in-
that investment in the EU is small com- China was to be given “market economy vestment in the UK,” Song says.
pared to exports. status” at the end of 2016. However, the Salvatore Babones, Associate Professor

40 / CKGSB Knowledge 2016


Winter 2016

of Sociology at Sydney University, Austra- after which the negotiations promise to be “The new RMB overall currency policy
lia, is less optimistic about China’s long- highly complex. now is targeting a basket of currencies,”
term interests, but instead sees opportunity “Britain can’t really undertake detailed says Song. “So [while] Brexit will have a
for Britain. trade negotiations with other countries until huge downside pressure on the Pound …
“The UK may be willing to seize op- it leaves the single market,” says Pinner. the Chinese currency has to follow.”
portunities to fleece the Chinese govern- Nevertheless there is a fairly strong He adds that policy makers worry the
ment on big financial deals,” says Babones. impression that China will want to strike a market will see such depreciation not in the
“The English have had an eye for a good trade deal with the UK. context of targeting a basket, but in the con-
deal for half a millennium now, and if Chi- “It is very likely that UK and China will text of a broader weakening of the Chinese
na wants to subsidize British infrastructure, sign a free trade agreement after Brexit,” economy.
the UK government will let them.” says Song. “[Brexit] will simply make Brit- The bigger concern though is about the
But Brexit also throws London’s status ain more flexible in terms of negotiating spill-over effect of Brexit on the entire Eu-
as a financial capital into question, and that trade agreements with third-party countries ropean Union, the fear being exits of more
may very well put a hold on many deals. outside of the EU.” countries, such as Italy, or even a collapse
“There will be more hesitation before To that end, high-level discussions be- of the Eurozone. “The Chinese are extreme-
major commitments in the financial area tween the UK’s Chancellor of the Exche- ly worried about this prospect,” Song says.
[until] the picture gets clear,” says He Jun, quer and one of China’s Vice-Premiers He Jun concurs, though is perhaps more
Career China Fund Manager based in Hong have been scheduled for November, ac- sanguine.
Kong. cording to an announcement in October by “It is obviously hard to gauge exactly
However, the main problem with gaug- Liu Xiaoming, China’s Ambassador to the what Brexit means to the world ultimately,”
ing the consequences of Brexit on the Chi- UK. says He. “So far the Chinese government
na-UK relationship is that the process is un- is taking a relatively relaxed attitude on the
certain, and the outcome unknown. There Downsides issue and their chief concern is whether it
is now a little more clarity with the promise There are, however, some specific chal- will create another round of 2008-style
to invoke ‘Article 50’ by the end of March lenges that confront China in the short term. global systematic risk.”
2017, implying a likely exit date by April The most obvious is the effect on China’s Babones takes a contrasting view, be-
2019. But that also means nothing can be currency of the Brexit vote, and now also lieving that the problem will be less about
formally discussed until March of 2017, the US election of Donald Trump. economics than politics.

Partners in Trade
The EU is China’s biggest trading partner

Source: Bruegel

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China Insight

Chinese officials greet British PM Theresa May at the G20 in Hangzhou

“Post-Brexit Britain will inevitably Babones agrees, further speculating investors,” He Jun says. “Brexit should
move closer to the United States,” he says. about the opportunities thrown up by a certainly be viewed as part of that develop-
“Chinese policy coups like the Hinkley weakened EU. ment.”
Point nuclear contract and Britainʼs deci- “The post-UK European Union is likely Indeed, He Yafei, Vice-Minister of
sion to join the AIIB will be less likely in to be more amenable to—or vulnerable to, Overseas Chinese Affairs Office of the
the future.” depending on your point of view—Chi- State Council, made exactly this point a
nese diplomatic initiatives as the overlap week after the vote, stating that “from a
Upsides between the EU and NATO declines,” he strategic and global perspective, Brexit
There are some bright spots, however. The says. may be defined as the first wave of anti-glo-
most obvious opportunity stems from the But the division also has the potential balization and rising populism that washes
immediate decline—as much as 18% by the to overshoot, which is a big concern for over the world.”
end of October—in the value of the Pound. China. In the wake of United States’ election
“[This] makes Britain very attractive “[The EU may] become more conser- of Donald Trump as president, he may have
to investors,” says Pinner. “Tourism from vative in terms of global trade.” says Song. been correct.
China is booming and investment in … real That touches on the wider current phe- At the most recent BRICS meeting in
estate has jumped very significantly, too.” nomenon of de-globalization, with which India in Mid-October, President Xi Jinping
Song goes further: “Chinese SOEs have Brexit has been identified. himself warned that a “rising tide of protec-
been instructed to purchase technologies tionism and anti-globalization was endan-
and more productive sectors from foreign Walling Off gering the world economyʼs still fragile re-
countries, so the Chinese see this as a great In the broadest sense, Brexit’s challenge is covery” blaming “deep-seated imbalances
opportunity for them to increase their ODI.” philosophical as it points to a fragmentation that triggered the financial crisis.”
In a more strategic sense, however, the of the existing institutional order. In this But Salvatore Babones, whose academ-
biggest opportunities may not be economic. way, it is linked to other trends around the ic work focuses on de-globalization, says
“The Chinese government sees a less world, including a rise in protectionism and that this is not new.
unified Western world more as an oppor- a threatened reversal of the long post-war “The falling trade between China and
tunity politically,” says He Jun, which trend towards increasing trade and interde- the rest of the world is part of a long-term
“leaves the way open for China to gain pendence. super-cycle,” he says. “The era of increas-
concessions [and]… win support from at “The growing anti-globalisation senti- ing globalization came to an end in 2008.”
least some of the European countries on ment in developed countries is very much Babones also sees de-globalizing forces
some issues.” noticed among Chinese academics and at work in China’s efforts to carve out a

42 / CKGSB Knowledge 2016


Winter 2016

stronger sphere of influence in the South initiative “[involves] the corridor that has hang over Brexit make prediction difficult,
China Sea. And while this may not rep- been very much excluded from the previ- but inevitably China will need to rethink
resent an absolute retreat from trade, it is ous wave of globalization.” its relationship with the EU. Having lost a
shifting toward a system that is more re- “[These areas] lack the infrastructure sympathetic voice on the inside, there is a
gional, rather than truly global. [and] financing to facilitate trade,” he adds. danger that the EU will now be more suspi-
And this brings the whole question back cious of China’s intentions, as recent deci-
Re-globalization and Brexit? to a wider context in which Brexit could be sions on mergers clearly show. Neverthe-
But what Babones sees as ‘de-globaliza- a remarkable opening for China. It is within less, a more flexible UK will provide some
tion,’ others see as ‘re-globalization’—a the potential for “re-globalization,” a re- very obvious opportunities for Chinese
response to deglobalization that envisages thinking of the globalization process, that investment, just as the EU will maintain
creating new patterns of trade, perhaps re- China may see the opportunity to deepen its an overwhelming interest in continuing to
gional or sectoral, as a way of forestalling relationship with the UK—and with a more improve trade.
an expected downturn in global trade. Song fragmented EU—to complement its long- The key danger for China is if Brexit
sees China’s efforts in the last few years, standing efforts to promote regional trade goes badly wrong and somehow helps to
in particular with the One Belt One Road initiatives from a more global perspective. trigger a global downturn, but as the chanc-
(OBOR) initiative and its associated insti- While the UK may be a relatively small es of that slowly diminish, China may find
tutions, as a specific response to China’s economy, it is very global in outlook, with itself moving beyond the shock of the event
long-held expectations of more difficult strong connections and institutional pres- and looking toward what is next.
trading conditions. ence all around the world. In that sense, the “We should be confident in a promising
“The political dynamic is definitely UK leaving the EU just as its relationship future for China-UK relations,” said Vice
shifting against globalization and this trend with China has matured is seen, in Song’s Premier Liu in October, when announced
is not going to reverse anytime soon,” says words, as a “great opportunity for China China-UK talks. “What is more, we should
Song. Expanding on OBOR’s reach into and Great Britain.” seize the opportunities when they come
the central Asia, he adds that the Chinese Clearly the huge uncertainties that still along.”

广告

CKGSB Knowledge 2016


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Business Barometer

Profitable,
but Troubled Firms make money while facing issues

T
he CKGSB Business Conditions Index (BCI) registered 58.5 dence threshold of 50 shows that company prospects are improving.
in October, a slight improvement on September’s overall in- The BCI, directed by Li Wei, Professor of Economics at the
dex of 57.4. With this, the BCI has reversed the downward Cheung Kong Graduate School of Business, asks respondents to
trajectory which had been in evidence since May. For CKGSB’s indicate whether their firm is more, the same, or less competitive
sample of relatively successful businesses operating in China, the than the industry average (50), and from this we derive a sample
next six months are viewed with increased optimism. The CKGSB competitiveness index (see Industry Competitiveness Index). As
BCI comprises four sub-indices. Of these, corporate sales fell slight- our sample firms are in a relatively strong competitive position
ly from 75.4 to 74.0, while corporate profits rose from 57.4 to 61.8. in their respective industries, the CKGSB BCI indices tend to be
The fact that both of these indices are both well above the confi- higher than government and industry PMI indices.

The downward momentum of the BCI has been reversed


CKGSB Business Conditions Index
75

70

65
58.5
60

55

50

45

40
09-2011

03-2012

06-2012

09-2012

12-2012

03-2013

06-2013

09-2013

12-2013

03-2014

06-2014

09-2014

12-2014

03-2015

06-2015

09-2015

12-2015

03-2016

06-2016

09-2016

44 / CKGSB Knowledge 2016


Winter 2016

Financing remains below 50… …while inventory fell below 50


60 Corporate Financing Environment 70 Inventory

50 48.4 60

40 50
48.8
30 40

20 30
09-2011
03-2012
06-2012
09-2012
12-2012
03-2013
06-2013
09-2013
12-2013
03-2014
06-2014
09-2014
12-2014
03-2015
06-2015
09-2015
12-2015
03-2016
06-2016
09-2016

09-2011
03-2012
06-2012
09-2012
12-2012
03-2013
06-2013
09-2013
12-2013
03-2014
06-2014
09-2014
12-2014
03-2015
06-2015
09-2015
12-2015
03-2016
06-2016
09-2016
The financing environment index rose in
Labor and overall costs remain high
October, from 47.5 to 48.4, but remains
100 Labor Costs Overall Costs below the confidence threshold of 50. We
95 can see that the financing environment for
90 the BCI sample is less than optimal, and
84 given that our sample consists mainly of
85
the leading powerhouses in the economy,
80 82.4 SMEs, this is a critical issue for economic
75 reforms going forward. The inventory in-
70 dex also fell this month, from 50.0 to 48.8,
hovering around the confidence threshold.
65
This too remains a significant issue for the
60
economy, with the index having registered
55 below the confidence threshold of 50 for
50 much of the past five years. The labor and
45 overall costs indices remained above 80,
with the former at 84.0 and the latter at
40
82.4, indicating that China’s cost prob-
09-2011
03-2012
06-2012
09-2012
12-2012
03-2013
06-2013
09-2013
12-2013
03-2014
06-2014
09-2014
12-2014
03-2015
06-2015
09-2015
12-2015
03-2016
06-2016
09-2016

lems are structural rather than cyclical.

Profits are rising on slightly falling sales


95
90 Corporate Sales
85
80 74
75
70
65
60
55 61.8
50
45
40
Corporate Profits
35
09-2011

03-2012

06-2012

09-2012

12-2012

03-2013

06-2013

09-2013

12-2013

03-2014

06-2014

09-2014

12-2014

03-2015

06-2015

09-2015

12-2015

03-2016

06-2016

09-2016

CKGSB Knowledge 2016


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China Insight

Searching for the Future


Baidu needs to find a better business model
By Shasha Chen

Image by Wei Bingnan

46 / CKGSB Knowledge 2016


Winter 2016

Q
ian Zhu, a Chinese professional Early on, Baidu adopted a strategy to
who returned from New York in aggressively penetrate the Chinese mar-
2016, was surprised by how China’s ket, which was greatly different from the
largest internet search company Baidu an- US market at the time in terms of maturity
swered one of her queries. and average age of users.
“When I searched ‘Rome, Italy’ on
Baidu Map to plan for my trip to Italy, Baidu has To expand the user base, Baidu initial-
ly took a surprisingly non-digital approach
what I got were locations of Chinese wall- by putting large numbers of sales people
paper manufacturers that named them-
selves ‘Rome’,” Zhu said. Having lived in
been overly on the ground. It actively partnered with
Internet cafés, popular among young peo-
New York for 16 years, Zhu found one of ple, and set Baidu as their default search
the challenges readapting to life in China
was dealing with the logic of a Chinese
reliant on engine. The company also launched prod-
ucts specifically aimed at young users.

search ads
search engine. In 2002 and 2003, Baidu launched MP3
It is one of the milder criticisms Bai- downloading and Tieba, an online mes-
du has faced over the past year. In April, sage board community, both of which
the death of a college student named Wei
Zexi, who died after mistaking an adver-
tisement on Baidu for an experimental
to generate rapidly became popular. By the time of its
2005 IPO, about a quarter of Baidu’s traf-
fic came from its MP3 search.
cancer treatment for medically reliable
information, generated a nationwide out- revenues Although internet users were already
using the American company’s services,
cry. Both the government and Chinese Google officially opened in China also in
users accused Baidu of failing to clearly 2005, but targeted educated users in big
delineate paid advertisements from search
Wei Wuhui cities who appreciated its professional
results. In July, after an official investiga- Scholar of Media Development email services as opposed to Baidu’s fun-
tion over the scandal and the release of Shanghai Jiao Tong University based chat rooms.
tightened regulations on search advertise- According to iResearch, Baidu passed
ments, Baidu reported its worst quarterly Google in number of visitors in 2004 and
earnings decline since it listed on Nasdaq up the so-called “BAT” companies. Baidu has been in the lead domestically ever
in 2005. is also more constrained than the other since. Baidu in 2004 acquired hao123.com,
“The Zexi scandal caused Baidu to two companies that make up the acronym a directory for first-time internet users,
cut its revenue expectation by RMB 2 bil- in terms of expanding abroad, due to the which was followed by Google’s similar
lion per quarter since the second quarter omnipresence elsewhere of Google. acquisition in 2008 of 265.com. It was not
(of 2016), and the impact is expected to until 2009 that Google launched a music
last for a year,” says Connie Gu, an analyst Early Success streaming service in China, which proved
with BOCOM International. In fact, Baidu, established in 2000 in Bei- far too late to be effective.
The incident has put more pressure on jing’s Zhongguancun, China’s equivalent But Baidu’s victory over Google was
Baidu at a time when web search ad rev- of Silicon Valley, is often described as also built on its smart interaction with the
enues have already been shrinking, rais- China’s Google, which is true in terms of Chinese government, particularly in the
ing serious questions about the future of web search. Robin Li, Baiduʼs CEO and realm of censorship, by deleting certain
the company, given its reliance on Internet co-founder, grew up in a family of factory sensitive search results. Google was effec-
search for its existence. workers in a town southwest of Beijing. tively blocked from the China market in
“Baidu has been overly reliant on He is now Chinaʼs seventh-richest man January 2010 when it declined to continue
search ads to generate revenues, which with a $12.6 billion fortune. In 2015, Bai- filtering search results in accordance with
was a realistic choice during its early de- du had more than 46,000 employees, and official requirements.
velopment,” says Wei Wuhui, a scholar of reported a profit of $1.8 billion on $10.2 Given the realities of China’s regula-
media development at Shanghai Jiao Tong billion revenue. tory environment, Google has yet to stage
University. “But now, such a sales model Baidu operates a broad range of a comeback. In 2009, Baidu had 63% of
appears to be insufficient.” products and services both via computer China’s search revenue versus 33% for
Baidu also faces fierce competition browsers and mobile, including search, Google, according to iResearch. Last year,
from its two main domestic rivals in the advertising services, statistical tools, maps its share of the market by revenue was
Internet space, Alibaba and Tencent, and knowledge products, a package simi- 80%, with Google still holding 9.2%.
which together with the search giant make lar to Google’s core offerings. “Baidu’s early success was no surprise,

CKGSB Knowledge 2016


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China Insight

as China’s regulatory environment offered Google’s idealism with Baidu’s pragma- dicated that Baidu’s membership in the
the company an advantageous position tism. He said Baidu perhaps needs to be country’s powerful BAT group looks in-
over its global counterpart,” says Wei. a bit more idealistic in the future to win creasingly in jeopardy. And this struggle,
“In the meantime, Baidu demonstrated a people’s hearts. too, may be wrapped up with the govern-
quicker reaction and better understanding On the other hand, some Chinese ana- ment and regulations.
of Chinese people’s tastes than Google.” lysts believe Baidu’s pragmatic philoso- “The harsh reaction from Chinese gov-
But Baidu’s triumph has been coupled phy is a norm among Chinese privately ernment after the Wei Zexi scandal can be
with criticism. The MP3 service, for in- owned companies, a product of dealing another sign indicating Baidu is losing its
stance, has been widely accused of rely- with China’s unpredictable regulatory en- position as a powerful Internet company,”
ing upon pirated music, although such vironment. says Wei.“With the increasing popularity
problems have by no means been limited “As many other Chinese private- of Tencent and Alibaba, authorities do not
to China. There have also been several owned enterprises, Baidu understands it need Baidu as much as it used to.”
scandals surrounding search results. In has to make quick money and grow bigger Time is running short for Baidu to find
2008, news reports claimed that Baidu in the short term in order to play a power a new strategy and new revenue sources,
took payments in return for deleting nega- game with the authorities,” says Wei. he adds.
tive news on Sanlu Group, a diary product “The operational risks for small compa-
company that sold milk powder containing nies can be more unpredictable, but big- Baidu’s Diversification
melamine, a plastic ingredient, which led ger Chinese companies have the power of Despite massive changes in the hi-tech and
the deaths of six children. Baidu denied access to cleverly navigate the regulatory media space, online ads remain Baidu’s
the reports. And this November, Baidu’s uncertainties.” main revenue source, accounting for 97%
youngest and most promising VP, Li Min- However, with changing user habits of the total in 2015. With the increased
gyuan, agreed to quit from Baidu after be- and the growth of other domestic Internet competition and the downward pressure
ing accused of engaging in “huge econom- companies such as Tencent and Alibaba, on online advertising rates, it is crucial for
ic dealings” involving acquisitions. which were mentioned by Baidu in its Baidu to diversify its business.
Publicly, much criticism has continued 2015 financial report as key competitors, In 2015, Baidu made 23 investments
to focus on Baidu’s business ethics, espe- the company is now facing new challenges totaling US $1.1 billion in value, with
cially in contrast to Google’s, whose cor- beyond the search industry. the largest category by number being out-
porate motto is famously “Don’t be evil.” Baidu’s profit in the second quarter of side of its core business in Online to Of-
After the Wei Zexi scandal, easily Baidu’s 2016 was RMB 2.87 billion ($431 mil- fline (O2O) services (52%), followed by
most damaging, Robin Li himself openly lion), one fifth of that of Tencent’s profit e-commerce (13%), according to research
commented on the difference, contrasting and one third of Alibaba’s. The gap in- by BNP Paribas.

Outgrowing the Profit


While Baidu’s asset have grown in recent years, its profit margins have shrunk

Baidu Total Assets


(Quarterly)

Baidu Operating Profit Margin


(Quarterly)

Source: YCharts; Tranding Economics

48 / CKGSB Knowledge 2016


Winter 2016

But Baidu is conservative in terms of services by different operators is another


investments and partnerships in compari- problem.
son with Alibaba and Tencent, whose in- “We see in the past [few] years that the
vestments last year totaled US $11 billion tremendous growth of O2O users is large-
and US $3.8 billion respectively. ly built on operators offering subsidies to
In the Online to Offline (O2O) sec-
tor, Tencent-backed Dianping and Alib- Baidu has lagged motivate users rather than innovation,”
Zhou says. “In the future, improvement of
aba-backed Meituan, both group buying technology must be the key for success.”
platforms, merged in 2015, giving the
newly-formed platform almost 80% mar-
its large-cap But in fact, that is likely the compa-
ny’s strongest card. Baidu’s investment
ket share, and putting great pressure on the in developing artificial intelligence (AI)
Baidu-backed Nuomi. Meituan-Dianping
raised $3.3 billion in early 2016, com-
Chinese internet services is believed to be a strategic move
aiming for the future rather than quick re-

peers in
pared to Nuomi’s $169 million ($25.3 turns. All the analysts interviewed took a
million) investment from Baidu. Last year, positive view on Baidu’s AI technology,
Tencent-backed Didi Dache and Alibaba- which is expected to be integrated with
backed Kuaidi Dache also merged to form
China’s largest taxi hailing app, adding
competition to the Baidu-backed Uber
delivering services including search, O2O and auto-
mated vehicles.
“With the slowdown in the growth
China in the cut-throat online car hailing
segment. Uber China finally threw in the new commercial of the number of Internet users and the
increase in labour costs, AI can help to
towel in August and sold out to Didi. cut down human resources spending to
Generally speaking, analysts believe
Baidu’s strategic moves in developing
innovations improve efficiency,” says Connie Gu of
BOCOM. “In the AI sector, Baidu is a
new services has been weaker than its frontrunner and it has advantages in data
competitors. gathering.”
Vey-Sern Ling
“Baidu has lagged its large-cap Chi- Baidu’s AI lab was established in 2013,
nese internet peers in delivering new com- Analyst making it the first-mover in developing AI
mercial innovations,” says Vey-Sern Ling, BNP Paribas in China, and it is a cutting-edge developer
analyst at BNP Paribas. in the world market. In 2014, Baidu hired
According to him, a number of strate- Andrew Ng, formerly the head of Google
gic innovations and acquisitions in the past Tencent is rapidly developing a user base Brain and leading AI expert, to lead its AI
few years have given Tencent a strong po- for its payment system through the social- team. By 2015, Baidu built Baidu Brain,
sition in entertainment, O2O and finance, networking tool Wechat, which has 700 which is one of the largest computing neu-
while Alibaba has also created a value far million active users each month. Ironi- ral networks in the world. Leveraging this
beyond e-commerce. cally, Baidu’s O2O platforms, such as its resource, Baidu in September announced
“The latter has demonstrated success- eye-catching food delivery service Baidu the establishment of a $200 million ven-
ful organic innovation, such as AliCloud Waimai, link with Tencent’s WeChat ture-capital unit that will focus on early-
and Ant Financial, and made a large num- platform for transactions, although using stage AI and virtual reality (VR) projects.
ber of strategic investments in logistics, Baidu Wallet nets a small discount. BNP Paribas indicated that Baidu’s
digital entertainment and healthcare,” says But Robin Li expects Baidu’s O2O current innovation is expected to support
Ling. “In comparison, Alibaba has the services to have revenues far exceeding a strong capacity in deep learning, high
strongest capacity for further investments those of search in the future, given the performance computing, voice and image
and acquisitions among the three. Baidu is huge market potential in the sector. But recognition, natural language processing,
the weakest.” not all third-party observers are so bullish. big data, and human-computer interaction
iResearch suggests Baidu is particu- Vey-Sern pointed out that with high com- in the future. “The early investment to-
larly weak in the online finance sector. petitions in the sector, higher expenses and gether with Baiduʼs access to Chinese lan-
Baidu Wallet, its online payment tool uncertain returns are expected. guage search data provides it with a strong
accounted for only 0.5% market share in Similarly, Zhou Xiaoqian, an analyst head start in the commercialization of AI,”
China’s online transaction market in 2015. with iResearch said the increasing cost BNP Paribas wrote in a report.
Alibaba’s Alipay dominated with 68.4% of logistics and human resources might Attempts towards that commercializa-
of market, followed by Tencent’s Tenpay narrow down the profit of O2O opera- tion of AI have already started. In 2015,
with 20.6%. In the mobile payment sector, tors in the coming years. The similarity of Baidu launched a Siri-like AI service

CKGSB Knowledge 2016


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China Insight

named Duer, which has been integrated Baidu’s expansion rate is now faster
with Baidu’s O2O platforms including than its earlier days, which highlights its
Nuomi, allowing users to get AI assis- growing ambitions. In Indonesia, Baidu
tance in everything from healthcare to branded itself as a ‘mobile first’ company
travel planning. It has also announced in- and is aggressively promoting MoboMar-
tended public use of autonomous vehicles
on fixed routes in select cities in China by
In the AI ket, its app-based O2O service. Mobo-
Market’s monthly active users increased
2018, and mass production of driverless from 2.9 million in 2014 to 4 million
cars by 2021. Despite some uncertainty
in the business model for autonomous ve-
sector, Baidu in 2015. Baidu Map, similar to Google
Maps and Apple Maps, is set to enter into

is a frontrunner
hicles, Vey-Sern Ling believes the market more than 150 countries and regions all
potential is huge. over the world by the end of 2016, and
“Our conservative projection suggests aims to have 50% of users from overseas
that the successful commercialization of
autonomous driving alone could increase
Baidu’s revenues by over 30%,” Ling
and it has by 2020.
In Brazil, Baidu’s launch ceremony for
its Portuguese search engine was attended
says. However, Baidu’s plans hit a snag
in November, when BMW ended its self- advantages in by China’s president Xi Jinping, a strong
sign of government support. But such sup-
driving cars partnership with the compa- port, while offering Baidu an advantage
ny. Baidu is searching for a replacement.
Globally, China and the US are the
data gathering domestically, could in some cases be detri-
mental elsewhere. Baidu is expected to be
two leaders on AI, and both countries have preparing for political challenges in inter-
spent tremendous amounts on AI devel- national markets, especially in countries
Connie Gu
opment. The US government in 2015 an- with geopolitical differences with China.
nounced a $1.1 billion investment in AI- Analyst In 2013, Tencent’s WeChat was targeted
related research for both innovation and BOCOM International for a boycott in Vietnam due to a political
security reason. That same year, Robin Li dispute with China.
proposed the development of a national- But the ultimate challenge may come
level artificial intelligence program in sector in particular, Google’s Android from Baidu’s innovation capacity and
which he said private companies would operating system is the predominant OS credibility, which had affected its perfor-
partner with science research institutes globally. With an absence of a competi- mance in China.
and Chinaʼs national defense and military tive mobile system, Baidu’s O2O apps are When asked to comment on Baidu’s
organs on AI development. According to based on Google’s Android platform. international services, returnee Qian Zhu,
Wei Wuhui, Baidu’s strategically devel- Baidu’s attempts at internationaliza- said, “I’m forced to use Baidu in China
opment of AI might enhance its position tion have not gone well. Its earliest expan- because Google is blocked. But outside
in China to continue bargaining for a fa- sion was in Japan, where it launched its China, I vote for Google for professional
vorable regulatory environment. search service in 2007. Japan was chosen search and mapping services.”
because of cultural similarities to China, Chinese analysts also highlighted that
Going International particular the use of Chinese characters. there are lots of areas Baidu needs to im-
But Baidu still has ambitions outside China. But Baidu did not prosper in Japan as it prove to compete on a global basis. The
In 2015, 94.6% of visits to Baidu’s search had expected. Eight years later, the com- future of Baidu will increasingly depend
engine originated from China. The US, pany announced the closure of its search on whether Chinese and overseas consum-
its second-largest market, accounted for a engine in Japan due to declining user num- ers accept the innovations it offers. Mean-
mere 1.6%, according to Statista, a statistics bers. while, there are still improvements to be
website. But Robin Li has said he expects To avoid similar failures, Baidu has made to the core services.
Baidu to become a household name in 50% adopted a different strategy for its latest “Taking map as an example, the accu-
of world’s markets by 2020. round of international expansion. Accord- racy of the service should be enhanced,”
Achieving this will not be easy. Glob- ing to Baidu’s president Zhang Yaqin, the Zhang Xu said.
ally, Google is overwhelmingly dominant company will target Southeast Asia, South Needless to say, the future of Baidu
and highly effective. With only 25% more America and the Arabic-speaking world as will be increasingly based on whether Chi-
employees than Baidu, Google gener- preferred regions, which have large popu- nese and overseas consumers would be
ated seven times more revenues than the lations and are seen as ripe for mobile In- impressed by its new innovations and en-
Chinese company in 2015. In the mobile ternet development. hanced credibility.

50 / CKGSB Knowledge 2016


Conversations
“You want to make sure you have
a win-win formula. When we build
a theme park we build it forever,
we are here forever, and we are
going to continue to grow” 52
Philippe Gas
General Manager,
Shanghai Disney Resort

“If the product does not fully meet


customer needs, the price cannot

56
correct that mistake, and the product
ends up as a flop”
Georg Tacke
CEO, Simon-Kucher & Partners

“China’s economy [is] a lot bigger, but it’s


got a lot more problems and a lot more
debt and so it is a bit harder to be as
optimistic as people were back in ‘04”
59
Bill Bishop
Co-founder of MarketWatch,
author of Sinocism newsletter

“In today’s environment, access to the


right human capital, the right talent,

62 has become a very important source of


competitive advantage for organizations”
Edward E. Lawler III
Distinguished Professor,
Marshall School of Business

“There needs to be more serious


conversations with China about what the
nature of the global system ought to be
looking like in a go-forward basis”
65
Larry Summers
Former US Secretary of the Treasury
C-Suite

Behind the Scenes in the


Magic Kingdom
Philippe Gas, General Manager of the Shanghai Disney Resort,
discusses the challenges of building the park and Disney’s partnership
with the Chinese government
By Tom Nunlist

T
he opening of the Shanghai Disney the public. But according to Philippe Gas, interview, he gives a detailed, inside look
Resort on June 16 this year was argu- General Manager of the resort, this is just at the long process of developing the park
ably the biggest event in the history of the beginning. with the Chinese government, the unique
The Walt Disney Company since the first Starting out in a financial role, Gas has localization that Disney built into the resort
Disneyland opened in California in 1955. been with The Walt Disney Company for and the overall mission to bring happiness
The culmination of decades of negotia- 25 years. He has worked on every continent to guests.
tion, planning and construction undertaken where the company has a presence, making
together by Disney and the Chinese gov- him among the most well-travelled of com- Q: Planning of the Shanghai Disney Resort
ernment, as well as an investment of $5.5 pany executives. Before being assigned goes way back, 15 or 20 years. How was
billion, the park has already received an to the Shanghai park, he served for seven the concept developed?
overwhelmingly positive reception from years as the CEO of EuroDisney. In this A: It goes back a long time, to the early

52 / CKGSB Knowledge 2016


Winter 2016

1990s, and the government of Shanghai pens in Hong Kong, that happens any-
at the time. Former Premier Zhu Rongji, where. It’s ok, as long as you have the same
who was Mayor of Shanghai from 1987 to overall objective, you get to find the solu-
1991, was the one who had the idea to bring
Disney to Shanghai. That’s how far it goes We thought tion, you get to find the right compromise,
and by knowing each other, we have been
back when it comes to the theme park proj- better able to put ourselves in the partner’s
ect. And then it was Bob Iger, Chairman
and CEO of The Walt Disney Company,
[China] was a shoes. We have also been careful to not
get stuck on the main agreement, the legal

great opportunity
who was instrumental in his support behind document that outlines the responsibilities
the development of China for the Walt Dis- of each side. This is a piece of paper, right,
ney Company. He arrived as President and but what I am going to be aware of is that
COO of Disney in 2000, and he took back
this project and really started to engage,
actually with Premier Zhu Rongji, to push
to do something we are entering into a long-term partnership
and we need to make this paper come alive.
It is not just about the letter, it is about the
the agenda forward. That more formal ne-
gotiation took us all the way to 2011 and
the groundbreaking of Shanghai Disney. It
we have never spirit, and applying every day the spirit of
trust, of partnership. So even if the docu-
ment says, you, Disney, on that matter de-
is a long history, but I think it came from
both parties—Iger being completely certain done cide, I will still take advice. The product we
build will be better if we work it out with
of the potential of China for The Walt Dis- our partner. And that’s an essential part of
ney Company, and the Chinese government ferent contexts and different markets. So our success.
also very interested already by the push of we have taken all that to make this product. And the number-one thing of defining
the new economy and tourism and thinking Once again, we knew it would be long. I the relationship with the Chinese partner is
about Disney as one of the key drivers, sim- don’t think we knew it would be quite that understanding what China is building, what
ply because of who we are. long, but it was worth it. China is developing with the tourism indus-
try and the growing service sector, and that
Q: Why did development of the project take Q: How did Disney coordinate with the we can play a role to help grow this indus-
so long? Is that a typical timeline? various stakeholders, specifically the Chi- try in the country. One of most exhilarat-
A: I don’t think we could have expected nese government, which is a major part of ing missions that the CEO, Iger, gave me
it to be 10 years or 20 years, but you want the partnership? was to think of this as not only building the
to make sure you have a win-win formula. A: It’s a bit different in China than in business, but also helping the country raise
When we build a theme park we build it France, my home culture. First of all, you its level. And we take that very seriously.
forever, we are here forever, and we are have to come in with the attitude of know- It is as important as simply making Shang-
going to continue to grow. So you want to ing that there are many things you don’t hai Disney successful; it is about our role
make sure you have the right level of con- know. This is where the partner becomes within this overall Chinese agenda, which
fidence that what you do is set for that. We essential, a partner that you trust, a partner I think is great.
come with ambition, we come with pride, that trusts you, because you are going to use
we come with a certain view of what we that partner, in this case the Shanghai local Q: China obviously changed a lot while the
can bring to this market, but also we want to government, and the central government as resort was being developed. To what extent
make sure we have all the elements in our well, as a guide, as an advisor, as people did the concept change with the country?
hands. We also respect the fact that we are you can go to and talk about issues. And A: The big change of China in the past 20
in China, we respect the rules of the game, that has been a key dimension of the proj- years is the growth of the middle class, and
and the interest of the Chinese parties, our ect. We would not be successful, we would the fact that China is getting richer, and
partners. I wasn’t there at the time, so I not be where we are without them, because there is more ability for people to spend on
don’t know what they thought in terms of of years of working together, of getting to leisure and quality of life. That plays right
timing, but it was worth the wait when you know each other better, understanding how into our arrival and the timing.
think about what we have built, and the size we contribute to their success, and how I think the way to think of it that we are
of the investment. they contribute to our success. here to do something that goes completely
But we also didn’t waste the time, be- And it is like any partnership: not ev- through time, which is we bring happiness.
cause at the same time we were negotiat- erything is perfect. Sometimes you have We are here with a simple mission: allow
ing, we were taking lessons from the other a private business agenda that is not com- families or friends to spend a moment to-
sites. It is part of a journey of development, pletely aligned with the public, political gether, in an environment that will allow
understanding what to do to succeed in dif- agenda. That happens in France, that hap- them to get away from their day-to-day life,

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C-Suite

and create a memory that will last with


them. That’s what we do. It’s very intan-
gible, but that’s what we are here for. And
that is done by creating an immersive envi-
ronment, an excellence of service that goes
beyond what you would expect, being able
to make one person feel special when ac-
tually we have 60,000 people in the resort,
and every single guest has to feel recogni-
tion of who they are. That’s why we are
here, that’s what people know about us and
expect from us. With that regard, nothing
has really changed when it comes to our
philosophy and our mission in China, be-
cause that goes across borders, across coun-
tries and through time. Shanghai Disney Resort in the evening

Q: This resort is the not Disney’s first expe- will allow Chinese families and Chinese ance, and be relevant to the expectations
rience in mainland China, right? When did kids to come and meet at Shanghai Disney of the people. And so one of the things we
Disney the brand first come here? resort. It’s a long story, but there is a lot of have tried to do here is to bring things that
A: Actually the story of China and Disney opportunity to create a stronger connection are not necessarily Disney, but that guests
started in the 1920s, and in the 1930s with with the consumers today. expect to find. Food is a good example.
the princesses and the classic Disney char- People in China like to eat Chinese food,
acters being what kids and families were Q: Creating that connection has obviously and we developed a menu throughout the
exposed to first. Snow White premiered been successful, but what are some of the park that is maybe the most diverse menu
in Shanghai in 1938, and one of the most challenges in connecting with consumers in we have ever developed for any Disney,
popular and well-known princesses today China? with 80% of the food representing the eight
is Snow White. The success of the Snow A: First, the biggest challenge is to know cuisines of China, and also representing the
White adventure we have at the park shows what the consumers’ expectations are, and traditions of Indonesian, Malaysian and
it. People want to relive the story of some- then be true to those expectations. Today Thai food. Actually we only have one place
thing their grandparents told them about. Disney in China means excellence. How where we serve burgers.
So really we have a long-standing relation- you define excellence is your choice, but it
ship with China. means something quite big. So when you Q: That touches on localization—can you
And now we are bringing in very new come into the Shanghai Disney Resort, you get into more details about how you crafted
characters, very new stories, Marvel and expect from the moment we open, excel- an experience that is truly Disney and also
Star Wars are coming into this market. lence, excellent service, excellency of the truly China?
Marvel is hugely popular here in China, immersions in the stories, excellence in A: China is an amazingly buzzing place,
all the Marvel movies, the newly-released everything we do. And that has been our with a lot of ability from the people of Chi-
Doctor Strange, are blockbusters. They are biggest objective and our biggest challenge. na to embrace changes, and to embrace new
something we are going to leverage, and We have a brand new park, with brand things, and we thought it was a great oppor-
find and live those adventures here in our new technology, with brand new themes, tunity to do something we have never done
park. Star Wars is a story that we will create brand new stories with brand new cast before. We just allowed ourselves to think
in the Chinese market, but it will grow with members. There are 10,000 cast members differently. For example, in every Disney
the expansion of the movies and franchise and employees who come from all over park you have a main street, but we don’t
in the future. Zootopia is a great example China, and they create the environment for have main street here. We felt it was a very
of a very new movie that was an amazing our guests, from the moment they arrive. It Midwestern America concept from the turn
success in China. is difficult for people to measure how hard of the 20th century, and not something that
So you have these kinds of classic that is. was the most compelling or relevant to Chi-
1920s characters, Snow White and Mickey And when it comes to purely how we nese consumers.
Mouse and friends, and then you have these define our job, it is staying relevant. A piece So what we have here is Mickey Av-
brand new cool stories that are also hits. So advice I need to give to any company that enue, with beloved Disney friends welcom-
we have the full spectrum of stories and comes with a strong culture is that company ing our guests at their entry into the park.
characters that we are working with that culture is as good as its ability to find a bal- This is because people come to Disney for

54 / CKGSB Knowledge 2016


Winter 2016

Disney, whether you are in Shanghai, in all those values go across borders. And time in the property to see everything. We
Hong Kong, or Tokyo. They want to see the you can oppose Western versus Eastern, are very happy with the opening.
Castle, they want stories they can recognize, but when it comes to Disney people tend
and they want to see their favorite character. to have a truce, and those values that are Q: Right now is a high-growth period for
So we have people see things they know communicated, for most of us, if you are an theme parks in general in China, with ven-
when they come into the park, and have eight year old child, or an old man like me, ues opening all across the country. What do
them say “I know where I am.” It’s like if a lot of our memories start with a Disney you think of the competition?
you go to Sydney harbor and you see the story, and so it brings the child back into A: I don’t let myself get bothered by things
Sydney Opera House, you know where you who you are. And I see that even now in my that I don’t control. But I think we help the
are in the world, you don’t have to guess. life. I meet very senior executives, or very competition by helping to raise the stan-
You say “I am here, I have arrived.” That’s serious businesspeople, who turn into kids dards, and raise the level of entertainment.
the same thing we tried to apply here. when they realize I am working for Disney. Because when you have a great experience,
But there are some elements that are And why? Because it brings the kid back you want to have more. Meaning if you
important to me as my culture tells me, in you. Either because you are a granddad, have a great experience in a park near me,
food is one. Language is one. And it is not and your grandchild now is playing with a you will want to come to have a great time
just saying every sign has a version in Chi- Disney toy, or because of yourself. Maybe at Disney. And if you have a great time at
nese, that’s something we do everywhere. your dad took you to see a Disney movie. Disney, you will want to have a great time
If you go to see our shows, take the stunt That kind of thing goes beyond borders. somewhere else. And so quality feeds suc-
show, the pirate show, this show was devel- cess, and that to me I would say comes
oped in Mandarin. The story, the dialogues, Q: The park has been open for a few months back to our mission in China, which is to
everything was developed by local Chinese now. How is it going so far? help raise the standards. I think we came
writers for a Chinese audience, not as we A: It has been an amazing first few months. at the right time, because clearly tourism
do it usually in English and then translate in But I’ll repeat what I said before: We are is growing in the country, and that’s great.
Japanese or French. No, we have done this here forever. So we are not here to think And second we can help bring more qual-
with the consumer in mind, so the stories, just about the first few months. Speed is ity entertainment, more quality tourism to
the jokes, the humor is actually relevant not an object, we want to do things right. China and that is the way I am looking at
to you because it is your culture talking to This is a new market for us, a market that it. Every day I am thinking of how we can
you, it is not us trying to look like Chinese. knows our name, knows a few things about be better at what we do, that’s what really
The architecture has changed some as us. And we have one opportunity to make matters to me.
well. Some elements, like the Castle, re- the first good impression, which is critical. I don’t control what the competition
mind people of where they are, but we sub- And let me tell you this is the most bal- does, but I hope they do great, because it
tly recognize that we are in China at Shang- anced opening I have seen, and I have been will help us. But we don’t let ourselves be
hai Disney. The highest finial of the castle exposed to three, Disneyland Paris, Hong bothered by any of it, because we are here
has the Peony flower, the national flower Kong and Shanghai. This one is amazing, to do the best for our guests.
of China. The architecture of Disney town and not only because of the popular suc-
is done in Shikumen style that once again cess, we welcomed four million guests in Q: You mentioned that Disney is here for-
reflects the culture of China. Those are ele- our first four months of operation, which in- ever—can you give us any inkling about
ments that people can appreciate. And with cluded the peak summer season, and that’s future plans?
those elements we have tried to express our just an amazing reflection of the demand. A: It is definitely just the beginning, and we
pride to be in Shanghai, to be hosted and We have also achieved a fantastic balance just recently announced we’re already ex-
welcomed by the country. when it comes to communication, the recep- panding our park with the addition of Toy
tion of the local market, from all the stake Story Land. We are here to stay and grow,
Q: Being a Western brand, do you think holders, from the guests, the public parties, and we are convinced of the long-term suc-
Chinese people then see the magic kingdom the press, everyone has been so supportive cess. But it is a bit early to talk about plans
as something “Western,” or is it a place of the arrival. We feel we are already part for the future, because we are focused on
that is fantastical and beyond that kind of of the environment, which is something making this park a success, we’ve been
distinction? very important to us. We want people to open not even five months. It would be very
A: I don’t think they think about it terms recognize we are here, and we want to be presumptuous to tell you about the next
of Western and Chinese. I think they think a citizen of Shanghai, and we have been, phase. We need to make sure we have a sta-
about Disney as Disney, and the stories right from the opening day. It is amazing to bilized operation, and that we have a mo-
and characters. Our values go across bor- see the reaction of the guests to what we of- mentum that continues to build. So my fo-
ders: kindness, family, friendship, those fer them. They love our rides, they love the cus is on this first phase, but we definitely
are values that are very important in China, shows, they spend the maximum amount of have a high ambition.

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Q&A

Innovation the Smart Way


Georg Tacke, CEO of Simon-Kucher & Partners, discusses common
pitfalls in product innovation and how to avoid them
By John Christian

I
n our increasingly fast-paced world, cially successful is very often the result of acceptable. Where does this attitude of in-
there is no room for companies to be a homegrown issue—rather basic flaws in evitable failure come from?
complacent. To survive in the com- the process, from the initial design to end A: Yes, and in Asia it is 76%.
petitive marketplace long term, constant marketing. In his new book, Monetizing This is a difficult question, there is not
product innovation is a basic necessity. Innovation, co-written with his colleague one single answer. A little bit comes from
However, nearly three-quarters of new Madhavan Ramanujam, he explains the the Silicon Valley attitude of VC-based
products either fall far short of their tar- traps many companies fall into when cre- businesses, which are very much about
gets, or fail entirely. Not only that, busi- ating new products, offering refreshingly statistics. The assumption is that if I invest
nesses have become tolerant of this high commonsense principles to avoid them. in many companies, thereʼs a higher prob-
failure rate to the point where it is treated To him, it is all about “designing the prod- ability of investing in a unicorn, a busi-
as a given risk. uct around the price.” ness valued above $1 billion. But thereʼs
Dr. Georg Tacke, CEO of the global a major flaw in this attitude, because it
management and consulting firm, Simon- Q: In the beginning of the book, you point assumes the probability of success is in-
Kucher & Partners, emphatically dis- out and criticize the fact that a high rate dependent from the probability of failure,
agrees with this presumption. According of financial failure for products and inno- and that success is a given. In our view,
to Tacke, failing to make a product finan- vations—72% to be accurate—is deemed that couldnʼt be more incorrect.

56 / CKGSB Knowledge 2016


Winter 2016

We are already seeing a slight change describe it in the book, and the way we
in attitude. Back to the VCs for instance, recommend, you start early on, right at the
investors are starting to see that their job beginning of the innovation process when
goes beyond financial investment, and
theyʼre going more into the businesses, Amazon had to you don’t yet have the product. You have
what we call the “willingness to pay” talk
trying to do turnarounds and take more of and you find out which features are im-
an influential role than five or seven years
ago.
write off $170m portant and which are less so. With this
information you design a product with an

on the Fire
On the US West Coast, I also see the optimal value-cost-price ratio. In the other
development that the pure growth orien- scenario, without using the information
tation, which ignores profit or revenue, on willingness to pay, you simply hope to

Phone inventory.
is gradually vanishing. We have lots of design the right product and then you try
projects where people don’t ask us “how to find out what the best price is. But if
can I grow volume,” but rather “how can I the product does not fully meet customer
grow revenue and how can I become prof-
itable?” This means the traditional way
of looking at businesses is experiencing a
But this disaster needs, the price cannot correct that mis-
take, and the product ends up as a flop.
To give you an example, if you do
comeback.
could have been it our way, you would perhaps find out
that an SUV does not necessarily need a
Q: Can you tell me about a product that four-wheel drive, because people use their
you consider one of these unnecessary
failures? avoided SUVs to drive along city streets. They just
want a bigger car. Your analysis shows
A: Take for instance Amazonʼs Fire that half of these drivers donʼt want a
Phone. Amazon wanted to attack Appleʼs have either come up with cheaper and sim- four-wheel drive, and the other half do.
iPhone and put every feature you can think pler technology, achieving a price point to You then have to make the decision: Do
of into the phone. That included, among make it a mass product, or they would have I integrate the four-wheel drive feature
others, a 3D-display, which needed sev- recognized it works well with a segmented into the product, or do I leave it out? You
eral cameras to generate the 3D effect. approach, for example, for security work- maybe decide that it wonʼt be included in
The cameras used a lot of energy, which ers in a shopping mall, or tourists. They your base version. That reduces costs and
significantly reduced battery life. then could have designed it specifically for gives you the opportunity to offer a lower
The Fire Phone was a disaster. Already these segments. But they did none of that, price tag, leaving the customer to choose
after a few weeks it was given away with and so it failed in its original positioning. whether they opt for a four-wheel drive.
a cell phone contract for just $1; Amazon Failure is also possible on the other Without having made that analysis,
had to write off $170 million on the Fire side of the coin. The Asus Mini EEE PC, you most likely would have put everything
Phone inventory. But this disaster could introduced in 2007, was the first mini into the product. It would have been fully
have been avoided. Amazon could have notebook when it was released. Many loaded and a big segment of drivers would
asked the customers about how important people would call it a success: it was com- have perceived it as too expensive. In the
certain features are to them. They would pletely sold out, and after three or four end you would have ended up with lower
have found out well in advance that smart- months on the market the CEO said they volume.
phone users donʼt care about a 3D effect were unable to produce more than 10% of
and several other Fire Phone features. Am- their current demand. To my mind that is a Q: That is one of the big lessons in the
azon surely wouldn’t have started the Fire failure. Could they have done better? Yes. book: Ask the target customer what they
Phone adventure, or they would have at They could have found that out earlier on, are willing to pay for, which is a very sim-
least designed the product to be complete- and either gone higher with the price or in- ple principle. What flawed thinking causes
ly different. But Jeff Bezos did none of creased production capacity. companies to skip that basic question?
that; he built it, tried to sell it, and failed. A: It is so easy, right?
Another example is the Segway. If Q: So this is building the product around I think it is a combination of three
you look at the initial numbers it is a super the price. Can you explain more about things. First, what we see in many compa-
flop. But if the developers had started talk- how it differs from just picking the opti- nies is laziness. They have always done it
ing to customers in advance, they would mum price? that way, they don’t think about it, and they
have found out that the price they needed A: If the task is to pick the optimal price, leave the innovation process unchanged.
to cover the costs was far too high to make you first have the final product and then The second is a conscious decision, to do
a mass product. Accordingly, they would you determine the price. In the way we things without analyzing the willingness to

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Q&A

pay. The principle is: trust the engineers, to check the communication they come up
they know what they are doing, they will with. What we very often see is that this
come up with the right thing and let’s not part of the process is handed over to other
disturb them in the innovation process. All
the other things, like pricing, customer seg- Companies functions, while the innovation people
think they are done and start with a new
ments, positioning etc. are afterthoughts project. They are not done. The product is
and will come later. Several companies
have that as a conscious principle.
believe that only ready when it is on the market and
successful, not before.

it cannot be
And the third thing is: companies be-
lieve that it cannot be done, that the cus- Q: Speaking of B2B, the book uses exam-
tomer has no idea what he or she wants, ples of both the B2B and B2C sector. How
that there are no reliable methods to find
out the willingness to pay before the prod-
uct is ready. That’s incorrect. You can
done, that the do the approaches differ when applying
the bookʼs lessons?
A: The principles are 100% the same,
describe things to potential customers
and they are able to state their preferences
and willingness to pay. And nowadays we
customer has there is absolutely no difference. The ways
to apply them are of course slightly differ-
ent because if we take private customers in
have excellent methods for every prod-
uct and situation imaginable to measure no idea what he the B2C area, the user and decision-maker
are the same person. But in the corporate
customersʼ willingness to pay in a precise world, we have a buying center, we have
and reliable way.
It’s a combination of these three ways or she wants... users, procurement people, influencers,
decision-makers and so forth. So the situ-
of thinking. ation is a bit more complex. Itʼs also more

Q: You also mention flawed demograph-


That’s incorrect difficult to identify needs. You have to go
to and take into account all of these target
ics, for example the point that, techni- groups. So, while it is a different method
cally speaking, Ozzy Osbourne and Prince rather than a branding issue. Product com- of investigating, the general process re-
Charles belong to the same group. In Chi- munication often focuses on technical fea- mains the same. The key principle is also
na the buzzword is the middle class, which tures, in telecommunications for example the same: Go early and ask.
is extremely diverse. What is behind this it could be megabits per second, LTE, etc.
flaw? The value of these technical features is that Q: How do you make sure you get this stuff
A: If you do segmentation based on so- you can download a 90 minute movie in X right and make a successful product?
cio-demographics such as age, status, in- minutes, which is much more meaningful A: What you have to realize is that most of
come, region, etc., you end up with Prince than the technical specification, which is these failures are really homemade. No ex-
Charles and Ozzy Osbourne being in the often not understood by the customer. We ternal factors can be blamed; success or
same segment. This is of course nonsense, observe that for this reason a lot of prod- failure—it solely depends on us. That first
but is a good illustration of the classical ucts flop. To fix that, we recommend to of all is good news. We have developed a
segmentation deficit. For new product de- involve marketers early on in the innova- bulletproof nine-step process, which will
velopment, segmentation should always tion process, so that they fully understand lead to innovation success, almost guaran-
be needs or value-based, that is to say ho- the true customer value of the new product. teed. It includes all the mentioned ele-
mogenous groups with the same or similar Only with this understanding are they in a ments such as a willingness-to-pay analy-
needs. In this sense, the middle class you position to develop an appropriate product sis, price before product, communication,
mentioned is not a precise enough seg- communication strategy. etc. Equally as important as the process
mentation for product innovation. It is too itself is getting it into the organization and
broad, fuzzy and not needs-based. Prod- Q: It seems this would make sense espe- making it stick. For many companies, this
ucts aiming at such an unspecified large cially in B2B, because the value you are is a difficult and challenging transforma-
group will most likely end up as average trying to create with the product is prob- tion process. Here leadership and top man-
products, which don’t really fit anybody. ably more specialized and something that agement come into the game. If the C-lev-
you really have to understand. el executives do not drive that
Q: Yes, and there is yet another distinction A: I couldn’t agree more. And the take- transformation and put a clear focus on
you also make here, between features and away for lots of people in innovation is: monetization and pricing, this transforma-
values. Is this a branding issue? communication is not a task to be given to tion will not come to life. In the end, mon-
A: It is a product communication issue so-called specialists. Or you at least need etizing innovation is a C-level task.

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Up Close and at a Distance


Bill Bishop, author of the Sinocism newsletter,
talks current affairs and China in the media
By John Christian

B
ill Bishop was once called “the China cymakers, analysts and diplomats—more ting caught up in what can be a biased and
hand’s China hand.” Co-founder than 27,000 people in total. negative news cycle mentality.
of the stock market news website In this interview, Bishop talks about
MarketWatch, where he worked until the how China’s relationship with the world Q: You lived in China during a very event-
company’s 2004 sale to Dow Jones, Bishop has changed during its ascendance to ful period. How did China’s relationship
lived in Beijing from 2005-2015, a span second-largest economy in the world, with the world change along with the
that included the Beijing Olympics, the as well as some of the serious economic various developments that you witnessed?
Global Financial Crisis, and the rise of Xi challenges it faces today, including the A: I think that China is far more integrat-
Jinping. Long a commentator of China af- current backlash against globalization. ed with and impactful on the world than
fairs, Bishop started the Sinocism newslet- But along with that, he also discusses the it was [in 2005]. China is a much more
ter 2010, which is read by journalists, poli- many bright spots, and the hazards of get- powerful country now across pretty much

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Q&A

every dimension, and so its influence is Q: So what should we make of those mixed
felt much more profoundly globally, both messages?
good and bad. I think that along with that A: Well, the Chinese Communist Party
increase in power and the continuation of
China’s rise, that now versus ten or 11
China is far more is always good at contradictions. When
it comes to SOEs, it’s not just about hav-

integrated with
years ago, China looks to a lot of coun- ing them large, it’s actually about putting
tries like a bigger opportunity economi- the party back in command. The central
cally, but also a bigger challenge… from SOEs, all big decisions at the board level
a geopolitical perspective. And that’s not
just from a US perspective. All over the
Asian region, Europe, the US, there’s a
and impactful on are supposed to be approved by the party
committee, and so it is reinserting the
Communist Party back into business and
lot of good that has come with the rise of
China, but there’s also a lot of concern
and a lot of problems, too.
the world than it society in a way that it had not been for a
long time… I think they see enough prob-
lems in society and in the economy that
The other [big change] is that the
economy looked like it was potentially on was [in 2005]. their natural instinct is to go back toward
more control. And this is the main contra-
a pretty healthy trajectory in 2004, 2005. diction. They can keep going for a while
Not great, but it had more potential. Now
when you look at China’s economy, it’s a
China is a much [this way], but they are not going to hit
their maximum. It is going to hinder hit-
lot bigger, but it’s got a lot more problems ting the maximum potential for the Chi-
and a lot more debt and so it is a bit harder
to be as optimistic as people were back in
more powerful nese economy.
It’s also not a binary success or fail-

country now
ʼ04, ʼ05, and certainly harder to see the ure, it is more of an ‘okay, so it won’t be
low-hanging fruit that’s going to drive a as good as it could be.’ But at the same
lot of economic growth. And the Chinese time I think the party would argue that
themselves say this. This is a much more
difficult time for the economy and for re-
forms.
across pretty if they released control too much then it
will be chaotic. And so the solution is to
basically tighten the party and muddle

Q: In any given news cycle, there’s a raft much every through, which they have been doing for
quite some time.
of negative or alarming stories about
China’s economy, from rising debt to the
aging population and many more. How dimension, and Q: What bright spots would you identify?
A: In the current media environment in
would you rank these problems in terms the West, you mention some bright spots
of importance?
A: They are all massively complex and
so its influence and you get shot down as like a reform op-
timist or naive. The internet economy is a

is felt much
difficult problems. I think the thing that is bright spot. It’s still relatively small, but it
probably the most pressing at this point, is a remarkably vibrant, robust and quick-
and certainly potentially the most con- ly-growing place. Just look at Alibaba’s
straining when it comes to near- and me-
dium-term policy, is the excessive growth
in debt and the mal-investment. If there
more profoundly [growth] numbers. The consumer sector
is not growing as fast as people thought
it was going to be, but it is still growing,
is something that ties it all together—and
this is something that is not controversial
in China, it is something the party says it-
globally and so there is still a lot of opportunity
in the consumer area, and certainly from
a perspective of investment in businesses.
self—is that reforms are not complete, and having the market being the deciding fac- Much of China is still relatively poor, and
that you’ve got this kind of semi market- tor, but in fact it has seemed to have gone so there are still lots of opportunities, and
based economy with too much and lately the opposite direction since then because the consumer sector is still backwards in
growing interference and control from the the party-state is much more focused on a lot of areas.
party-state… I think when you look at the control right now. And I think that is ulti- As difficult as the economy can be,
mal-investment, that comes down to again mately going to be… the biggest barrier, and as bad as the situation looks, and as
too much party-state interference in the or the most likely element that derails or negative as the commentary is that you
economy. The Third Plenum talked about significantly hampers the reform efforts. get in Western media, there are still plen-

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Winter 2016

ty of opportunities in the Chinese econo- China has been trying to build its own
my. Certainly if you go there and spend semiconductor industry to be able to ba-
time in the big cities like Beijing and sically indigenize the industry so they no
Shanghai, you don’t feel like the place is
in a depression or about to collapse. It’s
As difficult as the longer have to use foreign chips. We are
seeing this across the tech sector, across

economy can
the opposite. the Chinese IT stack … They have actu-
ally said they want to replace Western
Q: You have been back in the US, in firms. Part of it is just listening to what
Washington DC, for about a year now.
Has the distance given you a different
perspective?
be, and as bad the Communist Party says. Under Xi, of
course, the party is much more robust…
If you are a responsible politician and you
A: You know, it is difficult to avoid the
DC groupthink and getting in the DC
fishbowl. But the flip side is, through the
as the situation couple that with what is going on in your
own country, conversations around dis-
satisfaction with globalization, the prob-
Sinocism newsletter, regularly having lots
of interesting conversations [with people looks, and as lems that foreign companies are facing in
China anyway, it’s really hard to make the
about China]. case that we should continue business as
One thing that I think is important for
American businesses is that I think there
negative as the usual. It certainly feels like the Chinese
are getting a much better deal than the rest
are some [business leaders] that have not of us.
quite grasped how much the attitudes
in DC have changed... I think you are a
commentary Q: But do you think the reaction thus far

is that you get


going to see a much harder approach to has been the correct one? Was Brexit the
China, and a greater willingness to tol- right way to react?
erate friction and conflict. I don’t mean A: No! But I think that, for example, it
military, kinetic conflicts, but just much
more willingness to push hard on China
to protect American interests, something
in Western would be great if the US-China bilater-
al investment treaty would pass. I think
it’s a long way away, longer than people
that Obama has not [done] in some areas.
From that perspective, it has given me a media, there think. The problem is that trade is very
important, but it does have to be within
better insight into how the US is going to rules, and China can’t have its own set
deal with China. I think there’s a desire
in Europe and other parts of Asia for the are still plenty of rules and then play by the rest of the
world’s rules. There is some dissatisfac-
US to take a tougher stance toward China. tion with parts of their compliance with
And if the US does it, other countries may
follow.
of opportunities the WTO.
You asked earlier about what are the

in the Chinese
good spots. When you look at the service
Q: The recent past has seen a marked sector, and you look at things like media
move away from globalization, at least and the internet, those are basically closed
in rhetoric, with countries talking about
trade barriers and so on. Why is that hap-
pening now?
economy to foreign investment, and those are some
of the most exciting parts of the Chinese
economy. And so something needs to
A: I think it ties into the broader question- told were going to be getting the benefits. change. If those sectors are blocked to
ing of whether or not globalization and And then you look at the way that China, foreign companies, then the Chinese com-
trade have worked for everybody. And this when it comes to free trade, [restricts in- panies should have some limitations on
is why you see Brexit, why you see vari- vestment]. People ask, if we can’t go buy a what they can do outside of China. Other-
ous populist movements in Europe, and media company or a chip company in Chi- wise it is fundamentally unfair, and it is
why you see Trump. There have been a lot na, why can China buy a media company not like China is some two-bit little coun-
of losers to globalization, and one of the in the US, or a chip company in Germany? try where it doesn’t matter. They are in-
key components of globalization has been You are going to see a lot more discus- credibly smart, incredibly wealthy, in-
the rise of China and trade with China. sions around reciprocity. credibly large and have much more ability
But I think that the benefits have accrued You also have sectors, for example to have impact than pretty much any other
to a smaller number of people than were semiconductors, where for a long time country in the world.

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The Thinker Interview

Talent Management
Edward E. Lawler III, Distinguished Professor at the Marshall School
of Business, talks about how the nature of employment has changed
By John Christian

B
usiness has changed, specifically the highly flexible, and also much more open human capital, because in today’s environ-
relationship between management about the needs of the company and how ment access to the right human capital, the
and employees. Once upon a time, employees fit in with them. right talent, has become a very important
companies offered careers—long-term, source of competitive advantage for orga-
stable employment wherein the employee Q: You’ve published over 50 books on nizations. The global supply of talent has
filled a narrowly-defined role. In past gen- organizational strategy, management, hu- made a big difference in where people do
erations, it was common to spend an entire man resources and other topics in almost work, what kind of work is done, and how
working lifetime at a single company. as many years. How have corporate chal- people work.
But with globalization and the ratchet- lenges in these areas changed over time? The options that organizations have
ing-up of competition, employers have both A: They have changed in many, many with respect to where they do work is a
the ability and the need to be more nimble. ways. I think the global economy has made good example, and we see it playing out
Edward E. Lawler III, Distinguished Pro- an enormous difference in how people think both politically and economically depend-
fessor of Business at the University of about designing organizations. Technology ing on where the talent is located at the
Southern California, Marshall School of has changed dramatically, particularly the right price. Organizations can now much
Business, expounds on the new model, information technology piece of it, and that more easily move work to the place where
which he terms “talent management.” This has had a big impact on how you can man- they can get the best value for their dol-
new paradigm focuses on the critical needs age and how you can treat people. Those lar, in ways that simply were not possible
of a business, and finding the right people changes in many ways have made my area 20, 30 years ago. That is partly technol-
that can fulfill them. It is a model that is of interest much more important, that is ogy and partly just political openness to

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Winter 2016

work being moved around the globe. Yes, Q: Can you explain more the differences product—that’s being done by machines.
there are a lot of restrictions and limita- between the old approach and the human And a lot of the scheduling and speed of
tions on trade and the movement of work, capital approach? the assembly line is determined by comput-
but compared to the past it is much more A: A number of features are different. The ers. That is what dominates the auto indus-
possible to produce major products like old model focused on having a job whose try today, and as a result not as many jobs
computers, autos, and software from work characteristics did not typically change are leaving the US as there used to be, be-
places around the globe, that don’t neces- and looking for somebody to fit that job. cause you need skilled people to do them.
sarily match where you are going to sell The human capital model focuses more on So it makes a lot less sense to outsource or
the product. the talent that individuals have. It is much move offshore from the United States at
more “what is our strategy, what are our least many of the jobs that are left in the
Q: What are some of the key challenges to difference-making skills, where can we find factories. They are skilled jobs, whereas the
managing talent? And are corporations do- people with those skills and how much do jobs that used to receive high pay weren’t
ing a good job on average? we need to pay them so that we can be the skilled and could be done elsewhere by less
A: It does depend somewhat on where you employer of choice for them.” So in some well-trained much cheaper labor or by ma-
are in the world. For the last 20 years I’ve ways it is more of a competency-based, or chines.
been doing a survey of large corporations skill-based way of thinking about talent,
in terms of their HR practices and the last versus a job-based approach where we have Q: You have singled out Google as a com-
couple of rounds have included data from a task and we need somebody to perform it. pany that has done a terrific job at talent
China (Lawler, E., and Boudreau, J., Global management. But not every company is a
Trends in Human Resource Management, Q: Did the change in models happen be- Google. How can an average company do
Stanford Press, 2015). It is notable that the cause the nature of worked changed? it?
Chinese companies tend to be much more A: Certainly the nature of work has A: You’re correct in saying Google is an
traditional in their HR policy, practices, changed. As I said, it has become more mo- outlier. Very few companies can afford to
and the way they staff and manage HR. bile and diverse in terms of what situations have 40 or so PhDs using smart data to de-
They take a more traditional bureaucratic you can do work in. Increasingly the sim- cide how much to pay people and who to
job-focused approach, one that has been pler work is done by machines and com- hire, and measuring the performance of in-
around for centuries. Whereas if you look puters. What we are left with is stuff that is dividuals on an ongoing continuous basis,
at European and US companies, they are more difficult to do, and you can’t often do and providing all sorts of perks and extra
moving toward what I call a human capi- that with an organization that doesn’t have benefits to make sure they can attract and
tal orientation. They have changed polices a focus on getting the right talent, develop- keep the best and the brightest. They are
around job security, stability of employ- ing the right talent and rewarding the right an exception. You also get into a cause and
ment, and are much more focused on tal- talent for their performance. You certainly effect issue: maybe they can provide these
ent development and work relationships still, of course, have fairly low-skilled la- benefits because they have done really well
that are more transactional, and often don’t bor in various parts of the world and that’s financially.
involve the career element that they used all going on, but on top of that, or separate What most organizations can do is fo-
to involve 10, 15 years ago. We are see- from that, is this evolving infrastructure of cus more on how talent is managed relative
ing in companies a new talent management companies that are moving toward talent to their business strategy, and make smart
model slowly but surely developing. It doing more complex things and doing the decisions about how talent can provide
combines short-term type employment for simpler things with technology. them, with a competitive advantage. Most
some people and relatively brief periods of organizations have at least a set of tasks
employment (three to five years) for a sig- Q: So we are thinking, for example, about that need to be performed at an above-
nificant part of the workforce, to give orga- the difference between people who assem- competitor level. If they can identify those
nizations a kind of agility that they haven’t ble cars versus the people that design them, and figure out what talent that they need
had traditionally. right? to get a competitive advantage, that will
And of course there are more rewards A: Actually, the auto industry is one that I be a difference maker. They can look for
for performance in the West as another spent a lot time working on years ago when people they can attract with particularly
factor. We also have seen the decline of I was at University of Michigan. At the good packages, become more individual-
unions, which provided a number of restric- time there were many repetitive, 50-second ized or differentiated, segmented as some
tions on organizations. In the United States cycle jobs on the assembly line, and a little people call it, in terms of how they treat
they have become a less and less important bit of robotics. You go there today and you their talent and really focus on the talent
factor. One exception to that is public ser- will see far fewer people and many of them that makes a difference.
vice, government employment, which still will be monitoring and setting up automat- This is in contrast to the bureaucratic
has strong unions. ed processes and not actually touching the model, which treats everybody the same is

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The Thinker Interview

the least disruptive and is the easiest to ex- is that they are very, very clear. Basically
plain and justify. It is also the best way to they put the responsibility for development
avoid unions because they aren’t going to on the employee. What they say to people
get complaints about unfairness or prefer-
ences. What most is: Look, you have a job here, a very well-
paid job, as long as your skills match what
The newer models say, what we need to we need. Then the question becomes who
do is think about how we can get a com-
petitive advantage, and we have to be open
organizations can is responsible for seeing individual skills
meet what the company needs. And they

do is focus more
about that and up front with that. I have ar- say, we take some responsibility, we’ll try
gued for public pay and more open informa- to give you information about what is hap-
tion about what is going on, which is still re- pening, what skills we need, but we can’t
sisted in most of the Western world, so you
can show people what the strategy is, how
you are implementing talent management
on how talent is guarantee that we are going to be right, or
that your skills will match what we need in
the future. So be prepared to not be an em-
practices as a portion of the strategy, and
you can justify it on that basis. This is bet-
ter than saying we treat everybody equally
managed relative ployee here. Ironically, their HR VP who
lectured us on the advantages of this system
lost her job because the organization decid-
here, and maybe we do a little more for
the better performers, but we can’t tell you to their business ed she was no longer what they needed in
the HR function.
what we do, at least in terms of dollars, and I say all that because Netflix has suc-
of course we reward seniority and so forth.
strategy cessfully made several transitions in the
way they do business in a relatively short
Q: You’ve recently written against too time. There aren’t very many companies
many benefits, for instance free workplace So my concern about the Silicon Valley like that around. Most aren’t agile enough
childcare or unlimited vacations. Office thing, at least from a return on investment to make a major change—Kodak, Xerox.
ping pong tables also come to mind. What point of view, is that some of the things
is the smart way to use extra benefits? that they are giving out, free meals, or dry Q: But is there some part of that very open
A: I’m a bit ambivalent about some of those cleaning services is that they may not be statement that is hostile?
extras, in the sense that it may be that they well valued relative to their cost. But that A: Oh definitely, it doesn’t attract every-
make a significant enough buzz impact that may also create buzz and make you a mag- body! But they say: That’s good. We don’t
they improve a company’s brand as an em- net employer. I think Google now says that want to employ everybody. We need the
ployer to the point where they do pay off they get two million job applicants a year. agility and the flexibility that we get from
for the company. Looking at this issue goes That improves their selection ratio to a level that kind of employment relationship. But
back to research that I did in the 1970s when that is mind boggling, in fact it is probably while you are here we will treat you really
in the US people began introducing what is a negative because they have to process all well. We’ll tell you where we are going,
called cafeteria benefit plans that gave peo- those applications. we will pay you above market wages, we’ll
ple choices that included cash. It turned out treat you well and we will have a good re-
that many benefits are valued less than their Q: What do companies need to be looking lationship. I’m not big on the existence and
cost. When all is said and done, if you ask at right now to be more agile and adaptable importance of age differences, but I think
people if they want cash equal to the cost today? this does go over better with many younger
of the benefit, or the benefit, by and large A: Obviously a whole bunch of things. I employees, people that have grown up in a
people want the cash. think a fundamental point, at least on the generation where they may not want a ca-
What we did then, and a number of talent side, is what is your contract with reer with a company and so on.
companies have built it into their systems your employees? What is your basic propo- When I was graduating: I interviewed
now, is suggest more choice for people so sition around how long can they expect to with AT&T and they said, we are not offer-
they can pick a benefit package that fits be employed, what they have to do to con- ing you a job, we are offering you a career.
their values. Where I work I have multiple tinue to be employed, what you are going And if you don’t perform at a high level,
different insurance plans that I can choose to do and what they need to do to make a you won’t keep going up the management
from, which makes sense because people successful employment relationship. hierarchy, but you will still have a job. The
here have very different lifestyles, very dif- One extreme is a company I have writ- ultimate of course is to keep going up the
ferent risk tolerances and of course at very ten about with my coauthor Christopher hierarchy. But if you don’t prove to be that
different ages you have very different pref- Worley (Built to Change, Jossey-Bass, kind of person, that’s okay you will still
erences. 2006), Netflix. The thing I like about them have a job.

64 / CKGSB Knowledge 2016


Q&A Winter 2016

Larry Summers on China’s


Development
Larry Summers assesses Chinese economic challenges and reflects on
the worldly lessons of China’s success
By Maurits Elen

C
hina is facing one of the toughest many decades in various roles, meeting inequality. How can China make growth
economic restructurings in world his- numerous times with the Chinese leader- more inclusive?
tory: changing the growth model of ship to help deepen Sino-US relations. In A. In driving prosperity, markets work
a colossal economy against the backdrop this interview, the former Treasury Secre- much better than planned-economies. After
of ebbing domestic growth, environmental tary in the Obama administration discuss- all, letting market forces operate so individ-
degradation, and financial disequilibrium. es various Chinese domestic challenges, ual initiative can flourish and so individuals
But in the global political economy, the as well as China’s relationship with the are rewarded for taking initiative can pro-
world looks at China gaining weight in the rest of the world. duce staggering opportunities and returns.
existing economic order and pushing for The other side of markets, however, is
greater influence. Q. In the past few decades, millions of that rewards can be very unequally distrib-
Larry Summers, now President Emeri- people have been pulled out of poverty in uted. It is the role of policy to try and make
tus at Harvard University, has advised China but the country still faces, along sure that everybody has an opportunity to
the United States on economic affairs for with the US, one of highest levels of income share in economic growth. There are many

CKGSB Knowledge 2016


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Q&A

dimensions of that, there is giving every- on how Chinese policymakers are dealing future because it has achieved so in the
body a chance to compete in the market- with this situation? past. Still, I do think this is a reasonable as-
place, that’s why education is so central and A. I think they are pursuing the right kinds piration for China.
it must be made sure everybody can get as of approaches. They are looking hard at
good an education as possible, regardless of various kinds of controls on down-pay- Q. You have written that international
family background. Taxes must be collect- ments and the like. Moreover, they are economic arrangements need to be adjust-
ed in a fair manner and in which those who implementing restrictions on leverage, both ed to reflect the reality of a more powerful
are positioned to pay more are expected to for purchasers of homes and for developers. China—in what ways?
pay more. It is important that prosperity be International experience suggests that A. China needs to be given more of a voice
based on giving people what they want, when you have residential real estate bub- and have more to say in a range of interna-
producing new products, and producing bles it is hard to know, because sometimes tional fora, in particular the international fi-
old products in more efficient and effective real estate bubbles can rise very substantial- nancial institutions. There needs to be more
ways, rather than working the system to get ly and keep rising. This makes it very hard willingness to learn the lessons of China’s
monopoly power. to gauge the timing. I think it is a somewhat tremendous economic success, but also the
China needs to work on all of these ele- problematic type of question. But surely the canon of traditional Western economics,
ments. Making sure that opportunities for inflated asset prices are a sign of distress as Western institutions provide technical
children are the same, regardless of where and a sign of potential problems to come, assistance to developing countries. I think
in China and to whom in China they are and so it is appropriate for the Chinese au- there needs to be more serious conversa-
born. Making sure that the success of enter- thorities to respond to that. tions with China about what the nature of
prises depends on the quality of what they the global system ought to be looking like
sell, not on the depth of their relation with Q. What is your broad view on the future in a go-forward basis, rather than simply
officials in government. Making sure that of China and the world in terms of growth? conversing in ways that are focused on
taxes are collected in a fair way, and mak- A. I would be surprised if either China or Western visions and trying to have China to
ing sure that those who lead enterprises and the world economy grew as rapidly in the become involved in those Western visions.
communities do so for the benefit of their coming 15 years as they have grown in the In general, it needs to be a process of mu-
stakeholders, rather their own. I think these last 15 years. Some of that is demographic, tual respect in the formulation of interna-
are all core elements of inclusive prosper- some of that is technological, and some of tional economic policies.
ity that China should take into account as it that is political. I think that it is reasonable
moves forward. to aspire to continue significant progress, Q. Could you expand on what the lessons of
although I doubt it will be as rapid as it has China’s economic success are?
Q. China needs to attract more private in- been historically in the non-crisis years. A. It is more for China to draw the lessons
vestment. What can the government do to from its experience than it is for me. China
stimulate private investment in an environ- Q. Given the slowing growth and other eco- has certainly demonstrated a power in cer-
ment with a relatively low returns on as- nomic challenges facing China today, some tain circumstances of a gradual liberaliza-
sets? Chinese officials have expressed concern tion strategy, they have demonstrated the
A. For enterprises to be able to succeed it is about the economy falling into the middle- power of an urbanization strategy, and they
key to have a relatively predictable business income trap. What are your views? have demonstrated that a basic governmen-
environment. In a situation where the rules A. I never been really a huge believer in tal responsibility for education and health-
for private enterprises are very unclear, it is the middle-income trap as a concept. I am care can have very substantial benefits.
going to be seen as very risky to make in- not sure that it is really true that there a cer- They have also operated in a model that
vestments in private enterprises and that is tain levels of development at which growth has had more reliance on administrative
likely to discourage the level of investment. slows. What is true is that as you get richer, controls and direction, and less pure reli-
So it comes back to a predictable path for the easiest opportunities for convergence ance on prices, especially in earlier stages
policy and certainly for a non-punitive ap- have already been captured. This makes of economic development, than would be
proach to businesses that are succeeding. It things harder, especially now China has the traditional advice of the international
also goes to creating a freer environment in both challenges in maintaining stability in institutions. In just what ways those lessons
areas relating to in particular the provision the near term and challenges with respect do or do not carry over is subject to ripe
of consumer services in China. to the achievement of longer-term growth debate, but in light of the fact that China has
at rapid rates. Nonetheless, I do not see any for several decades achieved more rapid
Q. Real estate is a driver of Chinese growth, reason why China should not aspire to be growth than anyone else has, over a very
but recently has looked bubbly—asset a significantly larger fraction of the global long time period, one has to regard that as
prices in some cities have risen more than economy in 2030 than it is today. Certainly an impressive achievement, from which the
30% this year alone. What are your views China cannot assume rapid growth in the world should be prepared to learn.

66 / CKGSB Knowledge 2016


Downtime Winter 2016

Working it Out
Chinese businesspeople are
finding new ways to be fit
By Ida Knox

Image by Lisa Ye

CKGSB Knowledge 2016


/ 67
Downtime

D
oing business in China can be a
fraught affair. Overly lavish ban-
quets and too much baijiu have long
been a part of the process, and combined
with the high-stress culture of today’s Chi-
na, business executives and workers alike
can be easily led down the path to ill-health.
A study published last year in BioMed
Research International found that cases
of gout—also known as the ‘disease of
kings’ due to its association with a rich
diet—are generally high in China, but tell-
ingly concentrated in the south, where the
economic boom is concentrated. Jiang
Zuiyi, a 55-year-old government official in
Shenzhen, told The Diplomat in April that
he developed the painful condition around
the time he moved to Shenzhen from the
countryside. In his view, business banquets
were among the culprits, along with lack of
sleep.
But the good news is that a new genera-
tion of Chinese work warriors are rebelling
against the over-indulged status quo.
“Your bosses always ask you to drink
a lot to show your attitude towards the
company,” says Zhang Lan, who works in The 2016 Shanghai Marathon attracted tens of thousands of young professionals
real estate in Shanghai. “I don’t like [this]
drinking culture.” Fitness Fashion world. Running in particular has become
And just as these bad habits are coming The traditional Chinese approach to fitness hugely popular.
into question, new approaches to health and is slow and steady, as evidenced in the ap- “Running is often seen as a means to
wellness are coming into vogue—particu- parently languid movements of tai chi. El- balance the lifestyles of office workers,”
larly among the young, hip and urban. Ris- derly practitioners of these ancient arts can says Noora Ronkainen, a postdoctoral re-
ing with this trend is a multibillion-dollar still be seen everywhere in Chinese cities, searcher at Jiao Tong University’s Exer-
fitness and food industry. Fitness apps are particularly in the morning. cise, Health and Technology Center. “The
being downloaded by the tens of millions, But younger people do not seem so in- more-modern companies seem to have in-
and gyms are popping up almost every- terested in continuing that particular tradi- creasing support for this in the form of run-
where you look in major cities. According tion which may have to do with the newly ning groups.”
to Ibis World market research, the gym, frenetic pace of life in 21st century China. China, she says, is morphing from a
health and fitness clubs industry in China is “Young people live and work under culture where peaceful walking in the park
set to generate “$5.81 billion in 2016, with increasing amounts of stress,” says Guo ruled supreme to a place where marathons
annualized growth of 11.8% from 2011 to Yaxuan, a Jilin-based fitness instructor. and “10k’s” (10-km running competitions)
2016.” And that does not include sales of “Those born in the 1990s have less job are taking over, and it is not happening qui-
health food, which seems to be a craze all stability, many of them are not getting etly, despite the relatively solo nature of the
its own. married.” sport.
At its heart, all this represents a funda- He says that this crop of stressed-out “Running seems very social and even
mental generational change in attitude, one workers are drawn to gyms, especially as though many do some running alone they
linked to the emergence of broad prosper- they work their way up the ladder. With make sure it is known in their social media
ity. China’s 385 million millennials now edg- groups,” Ronkainen says.
“Growth [in this industry] will con- ing towards 30, gym memberships, ex- This social media connection is key,
tinue for sure, because of the middle class ercise classes, jogging, sports teams, and due to the fact it is largely millennials who
and millennials,” says Thibaud Andre, a marathons—all very Western sports con- are joining the running craze.
research associate with Daxue Consulting. cepts—have taken off in the Chinese fitness “On Weibo, ‘#fitness’ is huge in China,

68 / CKGSB Knowledge 2016


Winter 2016

70 major Chinese cities has increased by Diet and health supplements are also
four to five million each year since 2011.” seeing a hike in popularity. Data from mar-
Prices of memberships at these gyms ket research firm Euromonitor International
range from RMB 2,000 to 15,000 a year in notes that in 2013, sales of protein powder
Shanghai. It is a hefty price in a city where reached nearly RMB 392 million, up from
the average monthly salary is around RMB RMB 275 million in 2012.
6,000, but then again it is not average peo- But healthy lifestyles might negatively
ple buying them—customers are compara- impact one particular beverage indus-
tively wealthy and members of the growing try: baijiu, the grain-based alcohol drunk
middle class. across China that has a kick like a mule.
The buying power of this group has The World Alcoholic Beverage Alliance’s
attracted a huge amount of private invest- 2016 Development Report of the Global
ment, and given the social media aspect Alcohol Industry notes that sales revenues
pointed out by Andre, a lot of it is going slipped 3% from RMB 528 billion to RMB
into apps and tech. 512 billion.
“Apps can provide a full line of ser- Not all alcohol is treated equally in the
vices, from individual coaching of perfor- health industry, however. Red wine is often
mance to incentives,” says Andre. considered to have health benefits, and Chi-
Venture capital firms GGV Capital nese consumers drank 1.86 billion bottles
and Morningside Ventures are leading a of it in 2013, becoming the world’s biggest
$32 million Series C funding round in the market for the beverage.
Chinese fitness tracking app Keep, which
has 30 million users. Codoon, a close com- Leading From the Top
petitor that tracks movement and sleep, has But does the burgeoning growth of the
more than $91 million in funding. health industry mean that China’s stressed-
The government has also expressed the out office workers are having an easier time
desire to get in on the action. Liu Qing, the of it? Not necessarily.
deputy secretary-general of the Chinese “According to some market surveys, it
over 100,000 people have used it,” says Association of Sports Industry, told Xinhua stops at a desire to work out,” says Yaxuan,
Andre. “It’s trendy to post a picture while News Agency that the fitness industry will the fitness instructor. “People often tend
in the gym.” become a “pillar in the national economy” to come up with excuses, or would rather
That gym trendiness has also caused the when China’s GDP per capita reaches grab a drink and hang out with friends after
options to multiply to the point where there $8,000—and according to the World Bank, work.”
seems to be something in the gym line for it was $7,924 in 2015. But ironically, Chinese companies that
almost everybody. “The government wants to put money push their employees to drink and banquet
“Anyone can choose from yoga, Cross- into fitness and sports in general,” says An- are now also beginning to push them to be
fit, HIIT classes, etc,” says Vidal Narvious, dre. “Investment [by] the government in fit- healthy. Zhang Lan, who complained about
who owns a Golden Gloves Gym in Shang- ness will focus on all levels.” work-related boozing, has found that fitness
hai. Data from Daxue Consulting puts the may be taking a seat alongside the usual
For Narvious, the need for stress re- current annual output value of China’s fit- feasting.
lief and the need to socialize go hand-in- ness and leisure industry at about $150-200 “[We do] hiking or some team building
(boxing)-glove. billion, accounting for about 0.15%-0.20% activities at least once a year,” says Zhang.
“There really isn’t a better feeling than of domestic GDP, and growth in the sector This fall, her entire company went to
hitting a pad or heavy bag when you are shows no sign of slowing. hike around a lake in Zhejiang province not
stressed,” he says. “And as a side effect, The opportunities also extend to food far from Shanghai. At first she was decided-
you are meeting new people.” and beverage. Sales of ‘health food’ in Chi- ly unexcited about the prospect of spending
na are around RMB 200 billion annually, the weekend with her co-workers, especial-
Gym and Juice according to the China Health Care Associ- ly because it is was compulsory in addition
The newfound popularity of modern fitness ation. Forbes and Mintel, meanwhile, have to being unpaid. In the end, however, she
in China has brought with it a multibillion- reported that “nearly nine in ten Chinese says she had a pretty good time, and she’s
dollar opportunity. consumers now drink plant-based concoc- unequivocal about which she prefers.
According to a Xinhua news report, tions, be it soybean drinks, juices or grain “Definitely the hiking,” she says with a
“the total number of gym attendees across drinks.” laugh. “At least it’s good for the health!”

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Bookshelf

Color and Context


Kaiser Kuo recommends a range of books on China

M
y job is running a podcast about political culture at the time.
current affairs in China, the Sinica The next two books I’ll recommend
Podcast powered by SupChina, are The Origins of Political Order, and
and so I actually have a lot of homework Political Order and Political Decay, both
reading to do. Many of the people we in- by Francis Fukuyama. These books are not
terview for the podcast are authors, so that directly about China, but they are essential
makes up a good portion of my China- for any Westerner trying to put China in a
related reading. broader context. I think it is a bit ironic that
For people that are new to everyone still associates Fukuyama with
contemporary China as a topic, there are a the book he wrote in the early 1990s, The
few introductions that I recommend. One End of History and the Last Man, which is
that doesn’t get nearly enough play is by kind of the epitome of this teleological, built
Damien Ma and William Adams, called history that is all converging on the victory
In Line Behind a Billion People—it is a of democratic capitalism. But these two
readable, sensible introduction to China, books are, if anything, total antidotes to that
centered around scarcity in what is the whole end-of-history business. What it really
world’s most populous country. Another does is to situate development of institutions
Kaiser Kuo is the founder and host of the
one I would highly recommend is Arthur of constraint, like rule of law, separation
Sinica Podcast, and former Director of
Kroeber’s new book, China’s Economy: of powers and the like, in a very specific
International Communications at Baidu
What Everyone Needs to Know. It’s a very historical context and looks at the emergence
accessible, very smart book about the most of these institutions in different civilizations.
important economy in the world outside the United States, and We really need to understand why it didn’t happen in most of the
how it came to be what it is today. Other books I recommend world, and how incredibly contingent it was that these things did
are Wealth and Power, by Orville Schell and John Delury, Evan congeal in Western Europe and its colonial offshoots. So for me,
Osnos’s Age of Ambition, as well as Peter Hessler’s body of work. even though it is not really a book about China, it spends an awful
Along with these, there are a few books that, while perhaps not lot of time with China, and I suspect Fukuyama’s real mission in
so palatable, were nevertheless very important to me. The work doing this was to explain why China is where it is today.
that most informed how I look at things is the trilogy by Joseph Finally, I do an awful lot of reading outside the topic of China.
Levenson, Confucian China and Its Modern Fate, which was At the moment I’m in love with The Nix, a first novel by a writer
written in the 1960s and tracks the decline of Confucian traditions named Nathan Hill. It’s very much in the tradition of Michael
in the 19th and early 20th centuries. It is incredibly dense, and I Chabon or Jonathan Franzen, a gigantic sprawling multi-
read it when I was a graduate student when I could untangle the generational tale that’s trenchantly observed, and witty and funny.
prose. Another formative book for me is China in Disintegration, It’s also just heartbreaking and the prose is just gorgeous. Worth
by James Sheridan, about the May 4th period and the absence of anyone’s time.

Trump: Influence: The Minto


The Miracle The Millionaire The Art of the The Psychology Amoeba Pyramid The Effective
The ONE Thing Morning Habit Stacking Next Door Deal of Persuasion Zero to One Management Principle Executive
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Source: www.amazon.com Source: www.dangdang.com

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