1st floor, 254 De Tham St., Dist 1.

, HCMC
Office Phone: +84 8 38 38 99 55
Email: info@ginkgovoyage.com

JOB DESCRIPTION

Position
Operation Executive (Inbound)
Job Identification
Industry Tourism, Sales/Business, Retail/Wholesale
Department Operation team
Report to Operation Manager
Authority Manager
Age > 23
Gender Prefer Male
Job Type Permanent
Working time: Work on shift - Shit 1: 7.00 - 15.00 - Shift 2: 13.00 - 21.00
Salary 500 - 600 USD
Location 254 De Tham, Dist 1, Pham Ngu Lao ward, Ho Chi Minh city
Job Description
- Operate tour.
- Sourcing and update database for operation team: accommodations, transportations, land tour ...
- Maintain and improve services quality and customer satisfaction before and during each tour.
- Collecting all contracting and pricing related activities.
- Performing general administration tasks.
- Advise Sales the right itineraries according to each client's profile/market.

Competencies required
Qualification - Bachelor degree or previous successful experience in Logistics,
Tourism or Hospitality is preferred.
- Deep knowledge of places, itinerary in Vietnam and others South East
Asia Destination.
- Networking with travel & tourism industry suppliers.
- Self-discipline and organizational skills.
- Experience in providing customer service for luxury/high end
customer.

Experience - At least 1 years at similar role

Soft skills - MS Excel well, social networking.
- Energetic and proactive.
- Decision making skills.
- Team player and able to work independently.
- Able to work under pressure.
- Attention to details and a ‘hands-on’ attitude.
- Demonstrated ability to manage multiple and complex operational
matters on a daily basis.

Core competencies - Logistics management.

- Good organizational and time management skills.
- Quality control services.
- Strong knowledge of Vietnam and South East Asia country.

Languages - Fluent English (listening, speaking, writing )