Diagnostic Test in Organization and Management

SY 2019-2020 Grade 11 ABM 1, 2

Directions: Read the following test items carefully and choose the correct answer from the given
choices. Write the letter of your answer in your answer sheet.
1. Which among these is an aim of management?
A. Attainment of objectives of the organization
B. Attainment of the objectives of the employees
C. Attainment of the goals of the manager
D. Educational attainment
2. It is the science of making people and resource productive.
A. Organization C. Hierarchy
B. Human Relations D. Management
3. Which of the following is not considered as an early management theory?
A. Management science C. Systems approach
B. Behavioral school D. Scientific management
4. Who among the following is regarded as the “Father of Scientific Management”
A. Frederick W. Taylor C. Henry Fayol
B. Lilian Gilbreth D. Chester Barnard
5. Which of the following terms are not considered as a category of the different management levels?
A. Lower level management C. Multi-level management
B. Top level management D. Middle level management
6. Who among the following are considered to be part of top level management?
A. General managers C. Team leader
B. Supervisors D. Owner
7. What are the concerns of top level managers?
A. Supervise rank and file employees
B. Develop strategic plans and programs
C. Carry out business operations
D. All of the above
8. This refers to the actors and forces that affect a firm’s ability to build and maintain successful relationships with
customers.
A. External environment C. Internal environment
B. Business environment D. None of the above
9. This business environment is usually composed of uncontrollable forces.
A. External environment C. Internal environment
B. Business environment D. None of the above
10. What does SWOT stand for?
A. Strengths, Weaknesses, Opportunities, Threats
B. Strengths, Weaknesses, Outcomes, Threats
C. Statuses, Weaknesses, Outcomes, Threats
D. Statuses, Weakness, Opportunities, Threats
11. Which of the following is used to analyze external factors?
A. Market analysis C. Competitive analysis
B. Customer analysis D. All of the above
12. This business environment is driven by local conditions and market characteristics.
A. Local business environment C. Both local and international business environment
B. International business environment D. None of the above
13. Which of these does not affect local business environment?
A. Level of customer spending C. Access to capital
B. Local conditions D. Country’s monetary system
14. Which of the following refers to an area of the production, distribution, or trade, and consumption of goods and
services by different agents in a given geographical location?
A. Management C. Economics
B. Economy D. None of the above
15. Which of the following is/are/ a role/s of business in the economy?
A. Supplies goods C. Meet the demands of the consumers
B. Provide services D. All of the above
16. He was an economist who came up with the five stages of economic development.
A. Walter Rose C. Walt Whitman Rostow
B. Walt Disney D. None of the above
17. In this phase of economic development, there is little trade activity and the economy is mainly subsistence farming.
A. Pre-conditions for take-off C. Take-off
B. Agricultural society D. Traditional society
18. This is a type of business organization which is created by operation of law and has the rights of succession.
A. Partnership C. Cooperative
B. Sole proprietorship D. Corporation
Prepared by: Herson B. Madrigal
 19. This is a type of business organization which owned by individuals for their mutual benefit. The persons making up
their group are called:
A. Sole proprietorship C. Partnership
B. Cooperative D. Corporation
20. It is the process of assessing an organization’s goals and creating plans of actions.
A. Staffing C. Planning
B. Organizing D. Leading
21. Which of these strategies are taken into consideration by a management plan?
A. Long term goals C. Medium-term goals
B. Short-term goals D. All of the above
22. Which of the following is not a type of plan according to repetition?
A. Single-use plan C. Contingency plan
B. Standing plan D. None of the above
23. Which of the following is a type of plan that corresponds to the policies, rules and procedures of a business
organization?
A. Single-use plan C. Standing plan
B. Contingency plan D. None of the above
24. Where does management draw it plans from?
A. Goals C. Both A and B
B. Missions and visions D. None of the above
25. Which of these refers to a statement that is used in communicating the purpose of the organization?
A. Goals C. Vision
B. Mission D. Objective
26. Which of the following best describes forecasting as a planning tool?
A. It involves predicting hypothetical conditions and presenting anticipated solutions.
B. It involves identifying alternative courses of action
C. It refers to a prediction which uses progression of historical data
D. All of the above
27. Which of the following describes trend analysis as a forecasting tool?
A. It involves predicting hypothetical conditions and presenting anticipated solutions.
B. It involves identifying alternative courses of action
C. It refers to a prediction which uses progression of historical data
D. All of the above
28. What is meant by strategic formulation?
A. It is a process of choosing among alternatives.
B. It involves making choices that are fit for an organization
C. It involves having plans, which express an organization’s goals
D. All of the choices refer to strategic formulation
29. Which of the following refers to the over-all corporate level policy of an organization?
A. Adaptive strategy C. Grand strategy
B. Marketing strategy D. Operations strategy
30. Which of these is/are true about organization?
A. It is composed of multiple people that has a collective goal.
B. It integrates various types of activities.
C. It coordinates efforts of mean and materials to achieve objectives.
D. All of the above.
31. Which of these describes organizing as a management function?
A. Human resources is important
B. Physical and financial resources are taken into consideration.
C. There is synchronization and combination of human, physical, and financial resources.
D. All of the above
32. Which of these is a diagram that defines or illustrates the organization’s management hierarchy and departments
including the organization’s members and their jobs and working relationships?
A. Organizational graph C. Organizational goal
B. Organizational chart D. Gantt chart
33. Which of these does not describe a functional organizational structure?
A. It determines how the organization performs.
B. The structure of the organization is based on products and services.
C. It is made up of activities such as coordination, supervision, and task allocation.
D. It refers to how the people in an organization are grouped and to whom they report
34. Which of the following describes the scientific management approach?
A. This is based on the concept of planning to achieve efficiency, standardization and specialization.
B. Part of Taylor proposal is the use of science and not rule of thumb.
C. This approach was proposed by Frederick Taylor
D. All of the above
35. Which of these does not describe delegation?
A. It is the grouping of related activities into units.
B. It has the goal of achieving different objectives.
C. It is the handing over of responsibility to subordinates.
D. Responsibility and authority are handed over to a subordinate.

Prepared by: Herson B. Madrigal

 36. Which of these describes an informal organization?
A. They follow informal relationship, rules, and policies
B. There is a need to accomplish a common objective
C. They follow formal relationship, rules and policies
D. Two or more persons come together
37. Which of these is not true about staffing?
A. It involves various activities such as human resource planning.
B. It involves planning, attracting, developing, and retaining an effective and efficient workplace.
C. It is the preparation of sequence of action steps to achieve some specific goal.
D. All of the statements are not true.
38. Which of these is correct about the recruitment process?
A. It is aimed at enhancing the skills and performance of an employee.
B. It is the process of determining the need for training.
C. It is the process of attracting job candidates.
D. None of the above.
39. Which of these is an activity which is aimed at enhancing the skills and performance of an employee?
A. Training C. Needs assessment
B. Development D. None of the above
40. Which of the following terms generally refer to the payment given to the employees for their contributions to the
company?
A. Wage C. Salary
B. Compensation D. All of the above
41. What is/are the importance of employee relations?
A. It deals with avoiding and resolving issues.
B. It aims to provide a safe working environment for all employees.
C. It aims to motivate employees.
D. All of the above.
42. Which of the following is/are examples of employee movements in an organization?
A. Promotion C. Transfer
B. Separation D. All of the above
43. Which of the following is true?
A. Rewards systems cannot be monetary in nature.
B. Rewards systems may be in monetary terms
C. Employee reward systems aim to demotivate employees.
D. None of the statements is true
44. Which of the following refers to the process of instructing, guiding, and overseeing the performance of the workers
to achieve predetermined goals?
A. Directing C. Planning
B. Organizing D. Leading
45. Who among these exercises influence in a more informal and unstructured manner?
A. Leader C. Manager
B. Leader and manager D. Leader or Manager
46. Which of the following is not a theory of motivation?
A. Human relations perspective C. Reinforcement
B. Goal-setting D. Output-based
47. Which of the following is not among the styles of leadership?
A. Emphatic C. Charismatic
B. Transformational D. Situational
48. Which of the following describes the flow of information, which is both downward and upward through the
organizational chain command?
A. Downward communication C. Upward communication
B. Vertical communication D. Horizontal communication
49. Which of the following refers to the dissimilarities and differences among people because of race, religion, ethnicity
and the like?
A. Diversity C. Diversify
B. Diversion D. None of the above
50. Which of the following factors affect diversity?
A. Ethnicity C. Race
B. Religion D. All of the above
51. Controlling is blind without planning because of which of the following reasons?
A. Plans cannot be created without control.
B. Management cannot get results without planning.
C. Control exists before plans are laid down.
D. The standards are determined under planning.
52. Which of the following is a type of control?
A. Feedforward control C. Feedback control
B. Concurrent control D. All of the above
53. Which of these is a reason for having a marketing plan control?
A. Ensure that systems have passwords.
B. Ensure separation of duties of recording and auditing functions.
C. Monitor the marketing plan’s progress.
D. All of the above.
Prepared by: Herson B. Madrigal
 54. It is a formal financial projection which allows managers to compare actual figures with budgeted figures.
A. Design C. Allowance
B. Budget D. Plan
55. Which of these does not describe a functional area?
A. Those who have similar expertise are grouped together.
B. Those with different expertise are placed together in one department.
C. It is composed of employees with similar skills.
D. None of the above.
56. Which of these is referred by the teams of employees having similar skills, being grouped together to work under
one department?
A. Functional area C. Expert areas
B. Grouping D. None of the above
57. Which of these areas of management helps managers in analyzing competition and potential market opportunities?
A. Production management C. Marketing
B. Strategy D. All of the above
58. What is a small-family business?
A. A business run and managed by other people other than the family members.
B. A business owned, controlled, and managed by the whole family.
C. A business owned partly by a family.
D. All of the above.
59. What government agency do you need to register your business organization?
A. Securities and Exchange Commission C. Social Security System
B. Philippine Health Insurance Corporation D. Bureau of Internal Revenue
60. What do small businesses represent?
A. Money C. Power
B. Business Ideas D. None of the above

Prepared by: Herson B. Madrigal